Generated by All in One SEO Pro v4.9.10, this is an llms-full.txt file, used by LLMs to index the site. # Medical Translation and Healthcare Support Services Supporting your medical and healthcare needs in Japan ## Posts ### [Our Blog: Expert Medical Tips for Expats Living in Japan](https://www.medictranslate.com/blog/) **Published:** November 21, 2024 **Author:** ginipighost@gmail.com --- ### [Translation Services: Online and In-Person Support](https://www.medictranslate.com/translation-services-online-and-in-person-support/) **Published:** November 11, 2024 **Author:** ginipighost@gmail.com **Content:** Learn how our translators assist during medical visits. **Categories:** Uncategorized --- ### [What to Bring to a Doctor, Clinic or Hospital in Japan](https://www.medictranslate.com/what-to-bring-to-a-doctor-clinic-or-hospital-in-japan/) **Published:** July 15, 2026 **Author:** @dmin@li **Content:** Japan medical visit checklist · 2026 # What to Bring to a Doctor, Clinic or Hospital in Japan A complete preparation checklist for foreign residents, tourists, parents and international patients, including insurance documents, medication information, records, payment and language support. By the MedicTranslate TeamUpdated 13 July 2026 ![International patient preparing documents before attending a clinic in Japan](https://www.medictranslate.com/wp-content/uploads/2024/11/Foreign-Friendly-Clinics.webp)A few minutes of preparation can make registration and clinical communication easier. **In this guide**1. [Quick summary](#summary) 2. [Emergency care](#emergency) 3. [Master checklist](#master) 4. [Identification and insurance](#identification) 5. [Medication information](#medications) 6. [Medical records](#records) 7. [Symptoms and allergies](#symptoms) 8. [Payment and claims](#payment) 9. [Language support](#language) 10. [Children and pregnancy](#children) 11. [Appointment information](#appointment) 12. [After the visit](#after) 13. [FAQs](#faq) ## Key points - Residents should generally bring a registered My Number Card or Health Insurance Eligibility Certificate, where applicable. - Tourists should bring a passport, travel-insurance details and a payment method. - Everyone should prepare a medication list, allergy information and a concise description of the medical problem. - Bring relevant reports, imaging, referral letters and vaccination information when they could affect care. - Arrange interpretation before the appointment when detailed medical communication is likely. ## For urgent or life-threatening emergencies Call **119** in Japan for an ambulance or fire emergency. Do not delay emergency care while collecting documents or searching for an English-speaking clinic. JNTO’s visitor hotline operates 24 hours a day in English, Chinese and Korean: **050-3816-2787** within Japan or **+81-50-3816-2787** from overseas. Medical visits in Japan can involve registration forms, insurance verification, medication questions and payment before or after the consultation. The process is usually easier when your documents and medical information are organised before arrival. Requirements vary according to residence status, insurance, the facility and the type of care. Contact the provider in advance whenever possible. ## Quick master checklist - Photo identification - Japanese insurance eligibility or travel-insurance details - Appointment confirmation and clinic address - Referral letter, where required - Current medication list - Allergy and adverse-reaction information - Relevant records and test results - Brief symptom summary and timeline - Payment method - Interpreter confirmation - Maternal and Child Health Handbook, where applicable - Insurer and emergency contact details ## 1. Identification and health-insurance documents RES### Foreign residents - Residence card or other accepted photo identification - My Number Card registered for health-insurance use, called a *Myna Hokensho* - Health Insurance Eligibility Certificate, or *Shikaku Kakuninsho*, where applicable - Municipal medical-subsidy documentation, where applicable VIS### Tourists and short-term visitors - Passport - Travel or international health-insurance information - Insurer assistance telephone number - Policy or membership number - Payment method in case direct payment is required **2026 insurance update:** conventional Japanese health-insurance cards are no longer the main qualification method. Eligible patients generally use a registered My Number Card or an Eligibility Certificate. ## 2. A complete medication list List every prescription medicine, over-the-counter product and clinically relevant supplement. Include both the brand and active ingredient where possible. InformationWhat to recordWhy it mattersMedicine nameBrand and generic or active ingredientOverseas and Japanese names may differ.StrengthAmount per tablet, capsule, patch or doseThe same ingredient can be sold in different strengths.DosageHow much you take at one timeSupports safe prescribing.FrequencyOnce daily, twice daily or as requiredHelps prevent duplication and interaction problems.PurposeCondition or symptom being treatedClarifies why the medicine is used. Bring medicines in original labelled packaging when practical. Clear photos of the box, blister pack and pharmacy label can also help identification. **Import rules are separate.** Some overseas medicines are prohibited, controlled or require advance procedures in Japan. Review MedicTranslate’s [prohibited and restricted medication guide](https://www.medictranslate.com/prohibited-medication-japan/) and [medication import and customs-document pathway](https://www.medictranslate.com/airport-custom-form/). ## 3. Relevant medical records and referrals Bring records that could materially affect diagnosis, treatment or continuity of care. ### Specialist care - Referral letter - Recent specialist reports - Relevant laboratory results - Imaging reports or images when requested - Operative or pathology reports ### Ongoing or chronic care - Diagnosis summary - Recent discharge summary - Medication changes - Monitoring results - Usual treating provider details ![Medical records organised for Japanese translation before a clinic visit](https://www.medictranslate.com/wp-content/uploads/2024/11/Medical-Document-Translationq.webp)Translate records that directly affect diagnosis, medication safety or continuity of care.MedicTranslate’s [medical-document translation service](https://www.medictranslate.com/translation/) can assist with prescriptions, referral letters, reports, laboratory results and discharge summaries. **Practical approach:** place the most important information first. A concise translated clinical summary is usually easier to use than a large unsorted bundle. ## 4. A concise symptom and allergy summary - Main symptom and where it occurs - When it started and whether onset was sudden or gradual - Whether it is improving, stable or worsening - What makes it better or worse - Associated symptoms such as fever, rash, bleeding or vomiting - Medicine, food, latex and contrast-media allergies, including the reaction MHLW publishes multilingual materials intended to support communication with foreign patients. Complex histories may still benefit from professional translation. ## 5. Payment methods and insurance claims Some facilities accept cards and electronic payments; others may require cash. Tourists and uninsured patients may need to pay directly and claim reimbursement later. ### Before the visit - Ask which payment methods are accepted. - Check whether a deposit is required. - Confirm whether prior insurer authorisation is needed. - Ask whether direct billing is available. - Confirm fees for interpretation and documents. ### Keep after the visit - Itemised invoice - Official receipt - Prescription and pharmacy receipt - Medical certificate if required - Reports and insurer forms See [Japan’s Healthcare System for Foreign Residents and Visitors](https://www.medictranslate.com/japan-healthcare-system-foreigners/) for broader insurance guidance. ## 6. Translation and interpreter support Confirm language support before attending. “English available” can mean reception support only rather than a full English consultation. ![Professional medical interpreter supporting an international patient in Japan](https://www.medictranslate.com/wp-content/uploads/2024/12/Face-to-Face-Assistance.webp)Professional interpretation can support complex histories, consent and treatment instructions.Ask whether the doctor speaks your language, whether an interpreter is available, whether advance booking is required and whether translated records can be submitted beforehand. MedicTranslate can assist with [in-person or remote interpreter arrangements](https://www.medictranslate.com/interpreters/). See also [How to Find an English-Speaking Doctor or Clinic in Japan](https://www.medictranslate.com/english-speaking-doctor-clinic-japan/). ![Remote video interpretation supporting a healthcare appointment](https://www.medictranslate.com/wp-content/uploads/2024/12/Virtual-Support-via-Zoom-2.webp)Remote interpretation may be suitable when the clinic agrees and reliable audio is available. ## 7. Additional items for children and pregnancy care CH### For children - Maternal and Child Health Handbook - Vaccination records - Child medical-subsidy certificate, where applicable - Current weight and age - Paediatric medicine details - Relevant birth and development information PG### For pregnancy-related care - Maternal and Child Health Handbook - Pregnancy records and estimated due date - Recent tests and ultrasound reports - Medicines and supplements - Documents requested by the maternity provider The Maternal and Child Health Handbook records health information during pregnancy, childbirth and childhood. Bring it to maternity and paediatric appointments when you have one. ## 8. Appointment and location information - Appointment date and time - Patient or reservation number - Clinic or hospital name - Department and doctor - Address, building and floor - Instructions about referrals, fasting or tests - Interpreter confirmation - Late-arrival and cancellation instructions **Large hospitals can take time to navigate.** Allow time for registration, insurance verification and finding the correct department. 予約しています。Yoyaku shite imasu.I have an appointment. ## 9. Optional comfort and practical items - Phone and charger - Glasses and hearing aids - Water unless fasting or fluid restrictions apply - Notebook or secure note-taking method - Mask if the facility requests one or you have respiratory symptoms - Trusted support person, if permitted Do not eat, drink or take medicine contrary to procedure or fasting instructions. ## What to confirm after the visit - Diagnosis or working diagnosis, where provided - Medicine name, dose, timing and duration - Warnings and what to do if symptoms worsen - Follow-up date and location - How test results will be communicated - Receipts, reports and claim documents **Before leaving:** ask the clinician or pharmacist to clarify anything you do not understand. ## Frequently asked questions Do residents still need an old Japanese health-insurance card?Eligible patients generally use a registered My Number Card or a Health Insurance Eligibility Certificate. Confirm the correct document with your insurer or municipality. Should tourists bring their passport?Yes. Tourists should bring their passport, travel-insurance details and a payment method. Should I bring the actual medicine or only a list?Bring a complete written list. Original labelled packaging or clear photographs can also help identification. Follow Japanese import rules. Do medical records need Japanese translation?It depends on the provider and clinical situation. Translation is most useful when the records affect diagnosis, medication safety, consent or treatment planning. Can I use a translation app?An app may help with simple communication but may not reliably handle medical nuance, consent or serious diagnoses. Should I bring cash?Payment methods vary. Confirm before attending and be prepared for direct payment if required. What should I bring for a child?Bring identification and insurance documents, the Maternal and Child Health Handbook where available, vaccination information, medicines, allergies, age, weight and relevant records. Can MedicTranslate provide medical advice?No. MedicTranslate provides language, document and appointment-coordination support. Clinical decisions remain with licensed healthcare professionals. ## Need help preparing for a medical appointment in Japan? MedicTranslate can assist with medical-document translation, interpreter arrangements and communication support for selected healthcare appointments. [Contact MedicTranslate](https://www.medictranslate.com/contact-us/)[Ask about interpreter support](https://www.medictranslate.com/interpreters/) **Medical and service disclaimer:** This article provides general preparation information only and is not medical, legal or insurance advice. Confirm exact requirements directly with the medical facility. Call 119 for urgent or life-threatening emergencies. ## Official and supporting sources 1. [MHLW: My Number Card as a Health Insurance Certificate](https://www.mhlw.go.jp/stf/newpage_51604.html) 2. [JNTO: visitor hotline and emergency numbers](https://www.japan.travel/en/plan/hotline/) 3. [JNTO: illness or injury information](https://www.japan.travel/en/practical-coronavirus-information/in-case-of-emergency/) 4. [MHLW: multilingual materials for foreign patients](https://www.mhlw.go.jp/stf/seisakunitsuite/bunya/kenkou_iryou/iryou/kokusai/setsumei-ml.html) 5. [MHLW: bringing medicines into Japan](https://www.mhlw.go.jp/stf/seisakunitsuite/bunya/kenkou_iryou/iyakuhin/kojinyunyu/topics/tp010401-1_00001.html) 6. [Government of Japan: Maternal and Child Health Handbook](https://www.gov-online.go.jp/eng/publicity/book/hlj/html/202211/202211_12_en.html) **Categories:** Uncategorized --- ### [How to Find an English-Speaking Doctor or Clinic in Japan](https://www.medictranslate.com/how-to-find-an-english-speaking-doctor-or-clinic-in-japan/) **Published:** July 14, 2026 **Author:** @dmin@li **Content:** International patient guide · Japan # How to Find an English-Speaking Doctor or Clinic in Japan A practical guide to finding suitable medical care, verifying the actual level of English support, preparing your records, arranging an interpreter and avoiding booking or payment surprises. By the MedicTranslate Team Updated 13 July 2026 For residents, tourists and international patients ![International patient preparing to visit a foreign-friendly clinic in Japan](https://www.medictranslate.com/wp-content/uploads/2024/11/Foreign-Friendly-Clinics.webp) Confirm the treating clinician’s language ability and appointment conditions before travelling to the clinic. **In this guide**1. [Quick summary](#quick-summary) 2. [Emergency care](#emergency) 3. [What “English-speaking” means](#meaning) 4. [Seven-step search process](#steps) 5. [Where to search](#where-to-search) 6. [Questions to ask a clinic](#questions) 7. [Language-support options](#language-options) 8. [Documents to prepare](#documents) 9. [Useful Japanese phrases](#phrases) 10. [MedicTranslate partner clinics](#partner-clinics) 11. [Insurance and payment](#payment) 12. [Frequently asked questions](#faq) ## Key points - “Foreign-friendly” does not always mean that the treating doctor can conduct a full consultation in English. - Confirm the doctor, department, date and type of language support before booking. - Ask whether the clinic accepts new patients, walk-ins, tourists and your form of insurance. - Prepare a concise symptom summary, medication list, allergies and relevant medical records. - For complex consultations, consent discussions or serious diagnoses, a professional medical interpreter may be safer than relying only on an app. ## For urgent or life-threatening emergencies Call **119** in Japan for an ambulance or fire emergency. Do not delay urgent care while searching for an English-speaking clinic or waiting for a routine appointment. The Japan National Tourism Organization’s **Japan Visitor Hotline** also provides assistance for accidents, illness and emergencies in English, Chinese and Korean, 24 hours a day: **050-3816-2787** within Japan or **+81-50-3816-2787** from overseas. Finding a clinic in Japan is relatively easy in major cities, but finding a provider who can safely and consistently communicate in English may require more preparation. A clinic’s website may say “English available”, yet the actual service can range from basic reception assistance to a complete clinical consultation conducted by an English-speaking doctor. Language availability may also depend on the doctor, department, shift, appointment date or whether an interpreter has been booked. For this reason, the most reliable approach is to verify the exact support available for your appointment rather than relying only on a directory label or translated website. ## What does “English-speaking clinic” actually mean? The phrase is used inconsistently. Before choosing a provider, determine which of the following applies. DR### The treating doctor speaks English The clinician can take a history, discuss findings and explain treatment in English. Confirm that this applies to the specific doctor and appointment date. RE### Reception support only Staff may help with booking or registration in English, while the clinical consultation remains primarily in Japanese. IN### Interpreter-assisted care The doctor consults in Japanese and an in-person, telephone or video interpreter supports communication. Advance booking may be required. AP### Translation-app support Staff use software for short exchanges. This may help with simple administrative communication but should not automatically be treated as equivalent to professional medical interpretation. **Do not rely only on the phrase “English available”.** Ask who speaks English, whether that person will be present during your appointment and whether the support covers the complete consultation. ## A seven-step process for finding suitable care ### Identify the type and urgency of care Decide whether you need emergency treatment, same-day general care, a specialist, dental treatment, mental health support, paediatric care, women’s health services or ongoing management of a known condition. The right facility depends on the clinical need. ### Search by specialty and location Search for the required specialty together with your city or neighbourhood. Use official medical information resources, provider websites and established international-patient support services. ### Verify the actual language arrangement Ask whether the treating doctor speaks English, whether an interpreter is available and whether language support must be reserved in advance. ### Check patient acceptance and booking rules Confirm whether the clinic accepts new patients, international visitors, walk-ins and your age group. Some providers require an appointment, referral or advance review of records. ### Confirm insurance, fees and payment methods Ask whether Japanese public insurance can be used, whether tourists must pay in full, whether cards are accepted and whether the provider can issue documents required by your insurer. ### Prepare your medical information Organise your symptoms, medications, allergies, diagnoses, recent test results and referral documents. Translate important records when the information is complex or clinically significant. ### Reconfirm before travelling Verify the appointment time, address, building entrance, department, interpreter arrangement and items to bring. Clinic hours can change around public holidays or due to staffing. ## Where can you search for foreign-language medical care? ### 1. Japan Tourism Agency and JNTO guidance Japan’s official visitor guidance directs travellers to the “Guide for when you are feeling ill”, which includes information about medical institutions and how to obtain medical care. JNTO also publishes emergency, travel-insurance and visitor-hotline information. ### 2. Ministry of Health, Labour and Welfare local resources The Ministry of Health, Labour and Welfare maintains a prefecture-by-prefecture list of local consultation services and links for medical institutions that can support foreign languages. Available languages, opening hours and service scope differ by prefecture and may change. ### 3. Your travel or international health insurer An insurer may operate an assistance line, recommend a provider, arrange interpretation or explain whether direct billing is possible. Contact the insurer before non-emergency treatment when the policy requires prior authorisation. ### 4. MedicTranslate clinic information and coordination MedicTranslate provides information about selected healthcare providers and can assist with appointment coordination, interpreter arrangements and medical-document translation. MedicTranslate does not make clinical decisions or guarantee that a provider will accept an appointment request. **A directory is a starting point, not the final verification.** Always contact the provider or coordination service to confirm current language availability and appointment conditions. ## Questions to ask before booking A short verification message can prevent a wasted journey or an appointment where the required support is not available. ### Clinical and language questions - Does the treating doctor speak English? - Will that doctor be available on my appointment date? - Can an interpreter be arranged? - Is language support available for the entire consultation? - Can I submit English medical records before the visit? - Does the clinic treat my condition or age group? ### Administrative questions - Is an appointment required? - Are new patients or tourists accepted? - Is a referral letter required? - What identification and insurance documents should I bring? - What payment methods are accepted? - Can the clinic issue an itemised invoice or medical certificate? ## Choosing the right language-support option Option Best suited to Limitations to consider English-speaking clinician Direct clinical communication where the doctor is comfortable discussing the relevant condition in English Availability may be limited to a particular doctor, day or department. Professional medical interpreter Complex histories, consent, serious diagnoses, procedures, medication risks and specialist consultations Usually requires advance arrangement and may involve a separate fee. Bilingual family member or friend Basic support where both the patient and provider are comfortable with the arrangement Medical vocabulary, neutrality, confidentiality and emotional pressure can be concerns. Telephone or video interpretation Appointments where in-person support is unavailable or unnecessary Requires reliable audio, connectivity and clinic agreement. Translation application Simple directions, registration questions or brief non-critical communication May mistranslate medical nuance and is not a substitute for clinical judgement or informed consent. ![Professional interpreter assisting an international patient during a clinic appointment in Japan](https://www.medictranslate.com/wp-content/uploads/2024/12/Face-to-Face-Assistance.webp) Professional interpretation can support communication before, during and after a healthcare appointment. MedicTranslate offers [in-person and remote interpreter support](https://www.medictranslate.com/interpreters/). Availability, language pair, location, appointment length and provider requirements should be confirmed before the service is booked. ## What information should you prepare? A well-organised one-page summary can help the clinic quickly understand why you are seeking care. For complex or ongoing conditions, translated supporting documents may also be appropriate. ### Symptoms Describe the main problem, when it started, whether it is improving or worsening and any associated symptoms. ### Medications List active ingredients, brand names, strength, dosage, frequency and the condition being treated. ### Allergies Include medication, food, latex, contrast-media and other clinically significant allergies or reactions. ### Medical history List major diagnoses, operations, hospital admissions, pregnancy status and relevant family history. ### Recent results Bring relevant laboratory reports, imaging reports, referral letters and discharge summaries. ### Insurance and identity Bring the identification, Japanese insurance qualification or travel-insurance details relevant to your situation. ![Medical records prepared for professional Japanese translation before a clinic appointment](https://www.medictranslate.com/wp-content/uploads/2024/11/Medical-Document-Translationq.webp) Translate records that materially affect diagnosis, medication decisions or continuity of care. MedicTranslate’s [medical-document translation service](https://www.medictranslate.com/translation/) can assist with prescriptions, referral letters, medical reports, laboratory results, imaging reports and other records used for healthcare communication in Japan. **Privacy reminder:** Ask the clinic how it accepts medical records before sending sensitive documents. Use the provider’s approved secure channel where available. ## Useful Japanese phrases when contacting a clinic 英語で対応できますか？ Eigo de taiō dekimasu ka? Can you provide assistance in English? 英語を話す医師はいますか？ Eigo o hanasu ishi wa imasu ka? Is an English-speaking doctor available? 医療通訳を手配できますか？ Iryō tsūyaku o tehai dekimasu ka? Can a medical interpreter be arranged? 予約が必要ですか？ Yoyaku ga hitsuyō desu ka? Is an appointment required? 紹介状は必要ですか？ Shōkaijō wa hitsuyō desu ka? Is a referral letter required? 海外旅行保険用の書類を発行できますか？ Kaigai ryokō hoken-yō no shorui o hakkō dekimasu ka? Can you issue documents for a travel-insurance claim? ## MedicTranslate partner-clinic information The following provider pages contain practical information for international patients. MedicTranslate can assist with appointment coordination and language-support arrangements. Do not assume that every provider personally conducts all consultations in English; confirm the arrangement for your specific appointment. [ **Dr T. Komura** Orthodontics · Osaka ](https://www.medictranslate.com/doctor/doctor-komura/) [ **Dr Masayoshi Sato** Dentistry · Tokyo ](https://www.medictranslate.com/doctor/dr-sato-dentist-tokyo/) [ **Dr Hirotaka Kijima** Family and paediatric dentistry · Osaka ](https://www.medictranslate.com/doctor/dr-kijima-dentist-osaka/) [ **Dr Nakagawa** Gastroenterology and internal medicine · Osaka ](https://www.medictranslate.com/dr-nakagawa-gastroenterology-internal-medicine-osaka/) [ **Dr Toshiharu Aoki** Acupuncture and chiropractic · Tokyo ](https://www.medictranslate.com/dr-toshiharu-aoki-acupuncture-and-chiropractic-tokyo/) [ **Dr Akabane** Online telemedicine · Remote consultation ](https://www.medictranslate.com/dr-akebane-telemedicine-online/) You can also review MedicTranslate’s [foreign-friendly clinic information](https://www.medictranslate.com/foreign-friendly-clinics/) or [contact the team](https://www.medictranslate.com/contact-us/) with your location, preferred dates, medical concern and language-support requirements. ### When telemedicine may be useful Telemedicine may be convenient for some non-emergency concerns, follow-up discussions or situations where local language support is difficult to arrange. It is not suitable for every condition, and the clinician determines whether an online consultation is clinically appropriate. Emergencies require immediate local care. ![Remote video language support for an international healthcare consultation in Japan](https://www.medictranslate.com/wp-content/uploads/2024/12/Virtual-Support-via-Zoom-2.webp) Remote consultation or interpretation can help in appropriate non-emergency situations. ## Insurance, fees and payment Residents enrolled in Japan’s public health insurance should bring their current insurance-eligibility method and identification. Tourists and other uninsured visitors may be required to pay the clinic or hospital directly and seek reimbursement from their travel or private insurer. Before the appointment, ask about: - whether Japanese public insurance is accepted for the proposed service; - the expected initial consultation or non-insured fee; - whether a deposit is required; - whether credit cards or other cashless payments are accepted; - charges for medical certificates, reports or insurance forms; and - separate interpretation, translation or coordination fees. For a broader explanation, see [ Japan’s Healthcare System for Foreign Residents and Visitors ](https://www.medictranslate.com/japan-healthcare-system-foreigners/). ## On the day of your appointment - Arrive early enough to complete registration forms. - Bring the original documents requested by the provider. - Show your medication list and allergies before treatment or prescribing. - Confirm that the interpreter or English-speaking clinician is available before the consultation begins. - Ask for written medication and follow-up instructions where possible. - Keep all receipts, itemised invoices, prescriptions and medical certificates. - Confirm how and when test results or follow-up appointments will be communicated. ## Frequently asked questions Does “foreign-friendly clinic” mean the doctor speaks fluent English? Not necessarily. It may mean that the clinic accepts international patients, has translated materials, offers limited English reception support or can arrange an interpreter. Confirm the treating doctor’s language ability for the specific appointment. Can I walk into an English-speaking clinic without an appointment? Some clinics accept walk-ins, while others require appointments or limit new-patient intake. Contact the provider before travelling, particularly when you need a specific doctor or interpreter. Do I need a referral to see a specialist in Japan? Not for every clinic or specialist. However, some departments and larger hospitals require a referral or charge an additional first-visit fee when a patient attends without one. Can a family member interpret for me? A bilingual family member may assist with basic communication if the patient and provider agree. For complex histories, consent, serious diagnoses, procedures or medication risks, a professional medical interpreter may provide greater accuracy, neutrality and confidentiality. Will my travel insurance pay the clinic directly? This depends on the insurer, policy and medical provider. Many visitors must pay first and claim reimbursement later. Contact your insurer before non-emergency treatment and ask what documents are required. Does MedicTranslate guarantee that a clinic will accept my appointment? No. MedicTranslate can coordinate enquiries and language support, but appointment acceptance, availability, diagnosis and treatment decisions remain with the healthcare provider. Is telemedicine suitable for an emergency? No. Call 119 for urgent or life-threatening emergencies in Japan. Telemedicine is appropriate only when the clinician considers remote consultation suitable for the patient’s condition. ## Need help finding and preparing for a clinic appointment? Tell MedicTranslate your location, preferred appointment dates, medical concern and language requirements. The team can check selected provider options and discuss interpreter or document-translation support. [ Contact MedicTranslate ](https://www.medictranslate.com/contact-us/) [ Ask about interpreter support ](https://www.medictranslate.com/interpreters/) **Medical and service disclaimer:** This article provides general information and does not constitute medical advice or a clinical referral. Provider availability, language capability, fees and appointment rules may change. Confirm all details directly with the provider or coordination service. Call 119 for urgent or life-threatening emergencies in Japan. ## Official and supporting sources 1. [ Japan National Tourism Organization: Japan Visitor Hotline and emergency numbers ](https://www.japan.travel/en/plan/hotline/) 2. [ Japan National Tourism Organization: information in case of illness or injury ](https://www.japan.travel/en/practical-coronavirus-information/in-case-of-emergency/) 3. [ Japan National Tourism Organization: travel insurance and medical-language preparation ](https://www.japan.travel/en/plan/travel-insurance-in-japan/) 4. [ Ministry of Health, Labour and Welfare: prefectural foreign-language medical information and call centres ](https://www.mhlw.go.jp/stf/newpage_33178.html) 5. [ MedicTranslate: foreign-friendly clinic information ](https://www.medictranslate.com/foreign-friendly-clinics/) 6. [ MedicTranslate: in-person and remote interpreter support ](https://www.medictranslate.com/interpreters/) **Categories:** Uncategorized --- ### [Japan’s Healthcare System for Foreign Residents and Visitors](https://www.medictranslate.com/japans-healthcare-system-for-foreign-residents-and-visitors/) **Published:** July 13, 2026 **Author:** @dmin@li **Excerpt:** Japan healthcare guide · 2026 **Content:** .mt-healthcare-guide \*, .mt-healthcare-guide \*::before, .mt-healthcare-guide \*::after { box-sizing: border-box; } .mt-healthcare-guide a { color: var(--mt-teal-dark); text-decoration-thickness: 1px; text-underline-offset: 3px; } .mt-healthcare-guide a:hover, .mt-healthcare-guide a:focus { color: var(--mt-navy); } .mt-healthcare-guide .mt-container { width: min(1120px, calc(100% - 32px)); margin: 0 auto; } .mt-healthcare-guide .mt-hero { position: relative; overflow: hidden; padding: clamp(38px, 6vw, 76px) 0 34px; background: radial-gradient(circle at 88% 10%, rgba(255,255,255,.18), transparent 28%), linear-gradient(135deg, var(--mt-navy), var(--mt-teal-dark)); 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} .mt-healthcare-guide .mt-disclaimer, .mt-healthcare-guide .mt-sources { margin-top: 32px; padding: 20px 22px; border: 1px solid var(--mt-line); border-radius: 14px; background: var(--mt-bg); color: var(--mt-muted); font-size: 14px; } .mt-healthcare-guide .mt-sources h2 { font-size: 22px; } .mt-healthcare-guide .mt-sources ol { margin-bottom: 0; } @media (max-width: 900px) { .mt-healthcare-guide .mt-hero-grid, .mt-healthcare-guide .mt-layout { grid-template-columns: 1fr; } .mt-healthcare-guide .mt-toc { position: static; } .mt-healthcare-guide .mt-provider-grid { grid-template-columns: repeat(2, minmax(0, 1fr)); } } @media (max-width: 620px) { .mt-healthcare-guide { font-size: 16px; } .mt-healthcare-guide .mt-container { width: min(100% - 22px, 1120px); } .mt-healthcare-guide .mt-card-grid, .mt-healthcare-guide .mt-check-grid, .mt-healthcare-guide .mt-provider-grid { grid-template-columns: 1fr; } .mt-healthcare-guide .mt-hero { padding-top: 30px; } .mt-healthcare-guide .mt-hero h1 { font-size: 39px; } .mt-healthcare-guide .mt-body { padding-top: 26px; } .mt-healthcare-guide .mt-content > section { margin-top: 40px; } } @media (prefers-reduced-motion: reduce) { .mt-healthcare-guide \*, .mt-healthcare-guide \*::before, .mt-healthcare-guide \*::after { scroll-behaviour: auto !important; transition: none !important; } } Japan healthcare guide · 2026 # Japan’s Healthcare System for Foreign Residents and Visitors Understand public health insurance, patient costs, covered and non-covered services, referrals, language support and practical preparation before receiving medical care in Japan. ![International patient receiving support when accessing a clinic in Japan](https://www.medictranslate.com/wp-content/uploads/2024/11/Foreign-Friendly-Clinics.webp)Preparing before your appointment can make healthcare access in Japan more manageable. **In this guide**1. [Quick summary](#quick-summary) 2. [How public insurance works](#how-insurance-works) 3. [Main insurance types](#insurance-types) 4. [Residents and tourists](#residents-and-tourists) 5. [What is commonly covered](#covered-services) 6. [What is commonly not covered](#not-covered) 7. [High-cost medical expenses](#high-cost-benefit) 8. [Referrals and large hospitals](#referrals) 9. [Language and document support](#language-support) 10. [MedicTranslate partner clinics](#partner-clinics) 11. [Preparation checklists](#checklists) 12. [Frequently asked questions](#faq) ## Key points - Eligible residents are generally enrolled through an employer or their local municipality. - Most insured patients pay a regulated share of covered medical costs, commonly 30%, although age and income can affect the rate. - Tourists and ordinary short-term visitors are generally not covered by Japan’s resident public health insurance. - Cosmetic treatment, private-room supplements, document fees and some preventive services may fall outside ordinary insurance coverage. - Language support, translated medical records and appointment preparation can reduce avoidable communication problems. Japan has an extensive network of clinics, hospitals, pharmacies and specialist services. Eligible residents enrolled in public health insurance can usually receive medically necessary, insured treatment without paying the full approved cost themselves. The system can still be difficult to navigate when you are unfamiliar with insurance eligibility, referral practices, medical documentation, payment arrangements or Japanese terminology. Visitors may also assume that they can receive treatment under the same conditions as residents, which is generally not the case. ## How Japan’s public health insurance works People enrolled in Japan’s public health insurance pay premiums and contribute part of the approved cost when they receive covered treatment. For many insured patients between six and 69 years old, the standard contribution is generally 30%. Different rates can apply according to age and income. 1 ### Insurance qualification The patient must be properly enrolled and able to confirm current insurance eligibility. 2 ### Covered treatment The service must be recognised as insured medical treatment under Japan’s regulated system. 3 ### Approved provider The clinic, hospital, dentist or pharmacy must handle the service under the public insurance framework. 4 ### Separate charges Non-covered services and optional charges remain payable even when the clinical treatment is insured. **Important:** Being enrolled in public health insurance does not mean every service offered by a healthcare provider is covered. ## Main types of health insurance in Japan E ### Employees’ health insurance Employees working for an organisation covered by Japan’s social-insurance system are generally enrolled through their employer. The employer and employee commonly share the premium. Eligible family members may qualify as dependants, subject to applicable requirements. N ### National Health Insurance Eligible residents who are not covered through an employer may need to enrol through their municipal office. This commonly includes eligible self-employed people, students, unemployed residents and other residents outside employment-based coverage. Premium calculations, dependant rules and administrative procedures differ between insurance arrangements. Confirm your position with your employer, municipal office or insurer rather than relying only on general guidance. ## Foreign residents, tourists and insurance eligibility ### Foreign residents Foreign nationality does not by itself prevent a person from joining Japan’s public health insurance. Foreign residents who satisfy the applicable residence, employment and insurance requirements may be required or eligible to enrol. Holding a residence card does not, by itself, prove that your current insurance qualification is active. Employment changes, relocation and changes in residence status can affect the correct enrolment pathway. ### Tourists and short-term visitors Ordinary tourists and short-term visitors are generally not enrolled in Japan’s resident public health insurance system. A visitor may need to pay the healthcare provider directly and then claim reimbursement from a travel or international insurer, subject to the policy. **Before travelling:** Confirm whether your insurance covers outpatient treatment, emergency care, hospital admission, surgery, prescriptions, dental emergencies, medical evacuation, pre-existing conditions, interpretation and translated documents. ### What insured residents generally present Japan has transitioned away from conventional health-insurance cards. Insured residents generally verify eligibility using either: - a My Number Card registered for use as a health-insurance certificate, often called a *Myna Hokensho*; or - a Health Insurance Eligibility Certificate, known as a *Shikaku Kakuninsho*, where applicable. ## What medical services are commonly covered? Public health insurance generally applies to medically necessary services recognised under Japan’s insurance framework. Depending on the patient’s condition and the service provided, this may include: AreaCommon examplesImportant qualificationConsultationsClinic visits, specialist consultations and medically required follow-upThe consultation must be handled as insured treatment.TestingBlood tests, X-rays, CT, MRI and other clinically indicated investigationsThe test must be ordered for an insured medical reason.TreatmentProcedures, surgery, rehabilitation and hospital careThe specific treatment and indication determine coverage.MedicationInsurance-approved prescription medicines dispensed through the insured systemNon-covered medicines or optional formulations may involve extra cost.Dental careSome examinations, fillings, extractions and standard medically necessary treatmentMaterials, cosmetic services, implants and orthodontics may be partly or fully private. ## What is commonly not covered? Public health insurance does not cover every health-related expense. The exact treatment, indication and funding pathway matter, but common examples outside ordinary insured treatment include the following. ### Cosmetic treatment Procedures performed primarily for appearance rather than treatment of an insured medical condition are generally self-funded. ### Private rooms Additional charges for private or upgraded hospital rooms are usually separate from the insured medical treatment. ### Medical certificates Certificates for work, school, immigration, fitness, insurance or other administrative purposes commonly attract a separate fee. ### Routine screening General check-ups may be funded through employers, municipalities or separate programs rather than ordinary treatment insurance. ### Vaccinations Some vaccinations are subsidised through public programs, while optional or travel vaccinations may be self-funded. ### Elective dental services Whitening, cosmetic dentistry, premium materials, many implants and most orthodontics may sit outside standard coverage. Normal pregnancy and uncomplicated childbirth are also generally handled differently from insured treatment for illness or injury. Separate maternity and childbirth benefits may be available to eligible insured patients, while medical complications can be treated under different rules. ## High-Cost Medical Expense Benefit Hospital admission, surgery or ongoing treatment can still result in a substantial patient contribution. Japan’s High-Cost Medical Expense Benefit can limit eligible insured medical expenses within a calendar month. The applicable ceiling depends on factors including age and income. Depending on the patient’s eligibility-verification method and circumstances, amounts above the applicable ceiling may be handled at the point of payment or reimbursed later through the insurer. **Usually excluded from the benefit:** private-room supplements, hospital meals, personal supplies, clothing rental and services outside public-insurance coverage. ## Do you need a referral to see a specialist? Japan does not apply one universal general-practitioner referral requirement to every specialist visit. Patients can often contact clinics directly. However, large hospitals may charge an additional first-visit fee when a patient attends without a referral from another medical institution. Some departments may also require a referral or advance booking. Before attending a large hospital, confirm: - whether a referral is required; - whether the department accepts direct bookings; - whether a non-referral fee applies; - whether the provider accepts international or uninsured patients; - which records should be submitted in advance; and - whether an interpreter must be arranged before the appointment. ## Language support and medical documents Language differences can affect symptom descriptions, medical history, consent, treatment discussions, medication instructions and follow-up care. Translation applications can assist with basic phrases, but they may not reliably handle clinical nuance, informed consent or medication risks. ![Medical records being prepared for professional translation before healthcare in Japan](https://www.medictranslate.com/wp-content/uploads/2024/11/Medical-Document-Translationq.webp)Translated records can help a Japanese healthcare provider understand relevant history, test results and current treatment.Before an appointment, consider preparing: - a short symptom summary and timeline; - current medication names using active ingredients where available; - dosage and frequency; - allergy information; - previous diagnoses and treatment history; - relevant laboratory, imaging or discharge reports; - a translated referral letter where appropriate; and - a written list of questions for the clinician. ![Interpreter supporting communication during a healthcare appointment in Japan](https://www.medictranslate.com/wp-content/uploads/2024/12/Face-to-Face-Assistance.webp)Interpreter availability should be confirmed before the appointment rather than assumed on arrival.MedicTranslate provides [medical-document translation](https://www.medictranslate.com/translation/) and [interpreter support](https://www.medictranslate.com/interpreters/) for international patients who need help preparing for or communicating during healthcare in Japan. ## MedicTranslate partner-clinic information MedicTranslate can assist with appointment coordination, interpreter arrangements and document translation for selected providers. Appointment acceptance, diagnosis, treatment and clinical decisions remain the responsibility of the healthcare provider. [**Dr T. Komura** Orthodontics · Osaka](https://www.medictranslate.com/doctor/doctor-komura/) [**Dr Masayoshi Sato** Dentistry · Tokyo](https://www.medictranslate.com/doctor/dr-sato-dentist-tokyo/) [**Dr Hirotaka Kijima** Family and paediatric dentistry · Osaka](https://www.medictranslate.com/doctor/dr-kijima-dentist-osaka/) [**Dr Nakagawa** Gastroenterology and internal medicine · Osaka](https://www.medictranslate.com/dr-nakagawa-gastroenterology-internal-medicine-osaka/) [**Dr Toshiharu Aoki** Acupuncture and chiropractic · Tokyo](https://www.medictranslate.com/dr-toshiharu-aoki-acupuncture-and-chiropractic-tokyo/) [**Dr Akebane** Online telemedicine · Available across Japan](https://www.medictranslate.com/dr-akebane-telemedicine-online/) You can also browse MedicTranslate’s [foreign-friendly clinic information](https://www.medictranslate.com/foreign-friendly-clinics/). Provider details, hours and availability can change, so confirm current arrangements before travelling. ## Bringing your regular medication to Japan Japan’s health-insurance system is separate from its personal medication import rules. A medicine that is legally prescribed or insured in another country may still be prohibited, restricted, subject to a quantity limit or require advance documentation in Japan. Before travelling, use MedicTranslate’s [banned and restricted medication guide for Japan](https://www.medictranslate.com/prohibited-medication-japan/) and review the [medication import and customs-document pathway](https://www.medictranslate.com/airport-custom-form/). ## Practical preparation checklists ### Foreign residents - Myna Hokensho or Eligibility Certificate - Residence card or other identification - Referral letter, where required - Medication and allergy information - Relevant medical records - Municipal subsidy certificate, where applicable - Appointment confirmation - Payment method ### Tourists and short-term visitors - Passport - Travel-insurance details - Insurer’s assistance telephone number - Policy or membership number - Medication list and allergies - Relevant medical history - Appointment confirmation - Ability to pay the provider directly if required Keep receipts, itemised invoices, prescriptions, medical certificates and reports supplied by the healthcare provider. Your insurer may require specific documents or translations before reimbursing a claim. ## Frequently asked questions Can tourists join Japan’s National Health Insurance?Ordinary tourists and short-term visitors are generally not eligible merely because they require medical treatment. Eligibility depends on formal residence and insurance requirements. How much do insured patients pay?Many insured patients between six and 69 years old generally pay 30% of approved insured medical costs. Different rates may apply according to age and income. Non-covered charges remain payable separately. Can I use overseas travel or private health insurance in Japan?This depends on the insurer and provider. Some patients must pay the clinic or hospital first and submit a reimbursement claim later. Confirm the required process and documents with your insurer. What can I use instead of an old health-insurance card?Eligible patients generally verify qualification using a My Number Card registered for health insurance or a Health Insurance Eligibility Certificate. Does public insurance cover a private hospital room?The insured clinical treatment may be covered, but an optional private-room supplement is generally a separate patient expense. Do I always need a referral?No. Many clinics and some specialists accept direct appointments. Larger hospitals may impose an additional first-visit fee or require a referral for particular departments. Can MedicTranslate diagnose my condition or recommend treatment?No. Diagnosis, prescriptions, clinical advice and treatment decisions are provided by licensed healthcare professionals. MedicTranslate provides language, document and appointment-coordination support. ## Need help preparing for healthcare in Japan? MedicTranslate can assist with medical-document translation, interpreter arrangements and communication support for selected healthcare appointments. Clinical services and appointment acceptance remain with the provider. [Contact MedicTranslate](https://www.medictranslate.com/contact-us/) [Ask about interpreter support](https://www.medictranslate.com/interpreters/) **Medical and insurance disclaimer:** This article provides general information only and is not medical, legal or insurance advice. Eligibility, coverage, patient contributions and benefits depend on the individual’s insurance status, age, income, treatment and provider. Confirm current requirements with your insurer, employer, municipality or healthcare provider. ## Official and supporting sources 1. [Ministry of Health, Labour and Welfare: public health insurance and My Number health-insurance guidance](https://www.mhlw.go.jp/content/12400000/001406614.pdf) 2. [Japan Health Insurance Association: guide to health-insurance benefits](https://www.kyoukaikenpo.or.jp/shibu/saitama/assets/saitama20211112e.pdf) 3. [Japan National Tourism Organization: travel insurance and medical preparation](https://www.japan.travel/en/plan/travel-insurance-in-japan/) 4. [Ministry of Health, Labour and Welfare: high-cost medical expense information](https://www.mhlw.go.jp/seisakunitsuite/bunya/kenkou_iryou/iryou/kokusai/setsumeisiryo/dl/en09.pdf) 5. [Ministry of Health, Labour and Welfare: large-hospital first-visit and referral information](https://www.mhlw.go.jp/seisakunitsuite/bunya/kenkou_iryou/iryou/kokusai/setsumeisiryo/dl/en02.pdf) **Categories:** Uncategorized --- ### [Medical Test (Kenko Shindan  (健康診断 and Teiki Kenshin 定期検診)](https://www.medictranslate.com/how-to-conduct-medical-test-teiki-kenshin-in-japan/) **Published:** July 31, 2025 **Author:** @dmin@li **Content:** ![Partners](https://www.medictranslate.com/wp-content/uploads/2024/12/Partners-Image-1024x479.webp "Partners Image – Medical Translation and Healthcare Support Services – Medical Translation and Healthcare Support Services") # How to Conduct a Medical Test in Japan: ### Kenkō Shindan (健康診断) and Teiki Kenshin (定期検診) Living, working, or studying in Japan often requires a medical check-up, sometimes referred to as a “medical test.” You may hear the terms **Kenkō Shindan (健康診断)** or **Teiki Kenshin (定期検診)**. These are structured health examinations designed to monitor your health and detect conditions early. At MedicTranslate, we understand that navigating Japan’s healthcare system in a new language can be stressful, particularly if you need to complete a health check. Here’s a practical guide to help you understand how medical check-ups work in Japan. --- ### 1. What Are Kenkō Shindan and Teiki Kenshin? - **Kenkō Shindan (健康診断):** A general health check. Often required for school admission, employment, visa applications, or as part of routine care. - **Teiki Kenshin (定期検診):** A periodic or annual medical check-up. Generally required once a year for company employees under Japanese labour law. Other related options: - **Ningen Dock (人間ドック):** A comprehensive, full-body health check (typically 1 to 2 days, very detailed). - **Specialized Kenshin (検診):** Focused screenings (for example, cancer, diabetes, or heart disease), often subsidized by local governments. --- ### 2. Where to Get a Health Check - **Hospitals and clinics:** Offer standard and advanced health check packages. - **Employer-arranged facilities:** If you are employed, your company usually books and pays for your Teiki Kenshin. - **Municipal programs:** City governments issue coupons for screenings such as cancer checks. --- ### 3. What to Expect: Step-by-Step Process 1. **Reservation:** Book in advance by phone or online. Employers may handle this for staff. 2. **Medical questionnaire:** Fill in details about your lifestyle, symptoms, and medical history (usually in Japanese). 3. **Check-up procedures:** Common tests include: - Height, weight, BMI - Vision and hearing - Blood pressure - Chest X-ray (for TB and lung conditions) - Urine test (sugar, protein, blood) - Blood test (cholesterol, liver, kidney, blood sugar, anemia, and so on) - ECG (heart rhythm) - Doctor consultation Additional options may include endoscopy, ultrasound, mammogram, or cancer screenings depending on your age and health needs. 4. **Results:** - Same-day summary (basic results) - Full report mailed within 1 to 3 weeks (often Japanese-only) - Follow-up advice if abnormalities are detected --- ### 4. Cost of a Health Check - **Employer-sponsored Teiki Kenshin:** Usually free for employees. - **Municipal check-ups:** Subsidised, typically only a few thousand yen. - **Private Ningen Dock:** Around ¥30,000 to ¥100,000 or more, depending on the package. These figures are indicative and vary by facility and region. Confirm current pricing with the provider. --- ### 5. Things to Keep in Mind - **Language barrier:** Many clinics provide results only in Japanese. Some international hospitals in Tokyo, Osaka, and Kobe offer English support. - **Fasting:** Often required for blood tests. Check the instructions before your appointment. - **Insurance:** National Health Insurance generally does not cover routine check-ups, though employers and municipalities often provide subsidies. - **Visa requirements:** For certain visas, specific medical certificates (such as tuberculosis screening) may be required. Confirm the current requirements with the relevant authority. --- ### 6. How MedicTranslate Can Help At MedicTranslate, we support foreign residents and visitors in Japan by: - Translating your medical results into English or other languages - Helping you book appointments at foreigner-friendly clinics - Preparing documentation for schools, employers, or visa applications - Coordinating medical interpreters to accompany you during your check-up We stay on the language and coordination side and do not provide medical treatment, diagnosis, or advice. [See our translation and interpreting services](https://www.medictranslate.com/translation/) or [contact us](https://www.medictranslate.com/contact-us/) to arrange support. --- **Key takeaway:** Regular medical check-ups in Japan are efficient and well-structured. With MedicTranslate’s translation and coordination support, language barriers and paperwork are easier to manage. ### Disclaimer *This article is for general information only and is not medical or legal advice. Rules in Japan can change, so please confirm current requirements with the Japanese Ministry of Health, Labour and Welfare (MHLW) or other official sources before acting. MedicTranslate provides medical translation and healthcare coordination services and does not provide medical treatment, diagnosis, or pharmaceutical supply. For help coordinating care or translating documents in Japan, contact MedicTranslate.* ![Ali Motahari](https://www.medictranslate.com/wp-content/uploads/2026/06/Author-Thumbnail.jpg)Article by Ali Motahari Ali is the founder and Representative Director of MedicTranslate Co., Ltd., a Kobe-based medical translation and healthcare coordination company that helps English-speaking foreign residents and visitors navigate the Japanese healthcare system, with a focus on the Kansai region. He has more than 20 years of experience in healthcare and healthcare IT, and is a doctoral researcher studying how healthcare organisations adopt clinical information systems. He writes about navigating medical care, translation, and the administrative and customs requirements that foreign patients face in Japan. MedicTranslate coordinates and translates; it does not provide medical treatment, diagnosis, or pharmaceutical supply. **Categories:** Uncategorized --- ### [Is Benadryl Allowed in Japan? 2026 Rules for Travelers and Expats](https://www.medictranslate.com/is-benadryl-allowed-in-japan-2026-rules-for-travelers-and-expats/) **Published:** June 30, 2026 **Author:** @dmin@li **Excerpt:** What if the standard allergy pill in your carry-on could lead to a legal interrogation the moment you land at Narita? It's a frightening thought for... **Content:** ![Assorted blister packs with white, yellow, and orange pills and a glass of water on a wooden table, suggesting medication usage.](https://www.medictranslate.com/wp-content/uploads/2026/05/33889564_l-1024x684.jpg "– Medical Translation and Healthcare Support Services")BenadrylWondering whether the standard allergy pill in your bag is fine to bring into Japan? The honest answer is that it depends on the exact formulation, because **whether Benadryl is allowed in Japan** comes down to the active ingredients, not the brand name. The standard antihistamine, diphenhydramine, is generally permitted for personal use, while some multi-symptom versions contain stimulants such as pseudoephedrine that are restricted or prohibited under Japanese law. Navigating foreign medication rules can feel stressful, and no one wants a problem at the border. This guide gives clear, up-to-date guidance for 2026 so you can prepare the right way. Medicines that arrive without the correct paperwork may be held or refused, so a little preparation goes a long way. You’ll learn how to check your specific product’s ingredients, understand the two-month personal-use limit for over-the-counter imports, and follow the steps to apply for a Yunyu Kakunin-sho if you need a larger supply. With a structured approach, you can focus on your trip rather than worrying about customs paperwork. ## Key Takeaways - Whether Benadryl is allowed in Japan depends on the specific ingredients: standard diphenhydramine is generally permitted, while stimulant-based versions such as Benadryl-D are restricted or prohibited. - Travelers can generally bring up to a two-month supply of permitted over-the-counter medicine for personal use without an import certificate. - You’ll need to apply for a Yunyu Kakunin-sho (import certificate) before your trip if your supply exceeds the personal-use limit. Aim to apply at least two to three weeks ahead. - Keep medications in their original retail packaging with clear ingredient lists to help the inspection go smoothly at airport customs. - A certified translation of your medical records can help prevent processing delays and meet Japanese customs requirements. ## Table of Contents - [The Short Answer: Is Benadryl Legal in Japan?](#the-short-answer-is-benadryl-legal-in-japan) - [Active Ingredients Matter: Diphenhydramine vs. Restricted Stimulants](#active-ingredients-matter-diphenhydramine-vs-prohibited-stimulants) - [Quantity Limits and the Yunyu Kakunin-sho Requirement](#quantity-limits-and-the-yunyu-kakunin-sho-requirement) - [How to Safely Bring Medication Through Japanese Customs](#how-to-safely-bring-medication-through-japanese-customs) - [How MedicTranslate Simplifies Your Medical Documentation for Japan](#how-medictranslate-simplifies-your-medical-documentation-for-japan) ## The Short Answer: Is Benadryl Legal in Japan? The question of whether Benadryl is allowed in Japan doesn’t have a simple yes or no answer. “Benadryl” is a brand name that covers several different chemical formulations depending on where it was manufactured. The standard antihistamine version is generally permitted for personal use, while Japan restricts certain stimulants that are sometimes found in multi-symptom “Allergy & Sinus” products. To know where your specific product stands, look past the brand name and check the active ingredients. Legality is determined by the active ingredient list, not the marketing name on the front of the package. It helps to distinguish between simple antihistamines and restricted decongestants. Japan’s medication rules are strict, and arriving with the wrong formulation can cause problems at customs. Here are the core points to keep in mind: - Standard Benadryl containing only diphenhydramine is generally permitted for personal use. - Legality depends on the active ingredient list, which varies by country. - Japan tightly restricts stimulants such as pseudoephedrine, and high-concentration products are prohibited. - Customs officers focus on chemical composition rather than the brand. If your medication contains only the antihistamine, you’re generally able to bring it for personal use. If the label lists decongestants commonly found in “D” or “Sinus” versions, the product may be restricted or prohibited, so verify it before you travel. ### Defining Diphenhydramine in the Japanese Context Diphenhydramine is generally permitted in Japan when it is not combined with restricted stimulants. It is sold domestically in Japanese pharmacies under brand names such as Drewell, typically as a sleep aid or allergy treatment. Check the “Drug Facts” label on your specific packaging before you pack. If you see additional active ingredients listed, verify each one against the Japanese Ministry of Health, Labour and Welfare’s guidance, since some additives common in other countries are treated differently in Japan. ### The “Brand Name” Trap It is easy to assume a global brand name means a global formula, but that is not the case. A bottle of Benadryl bought in the United States may contain ingredients that are restricted in Japan, while the version sold in the UK or Australia can be different again. Japanese customs officers focus on the chemical components listed on the packaging, not the brand. To keep your entry smooth, keep your medication in its original retail box, and carrying a medical certificate or a translation of your medication’s purpose is also helpful. This shows customs officers that you are acting in good faith and following local rules. ## Active Ingredients Matter: Diphenhydramine vs. Restricted Stimulants Whether Benadryl is allowed in Japan comes down to the chemical composition of the tablets rather than the familiar branding. The Japanese Ministry of Health, Labour and Welfare (MHLW) regulates substances based on their pharmacological effects rather than their commercial names. Standard Benadryl Allergy, which contains only diphenhydramine, is generally permitted, but many variations are not. If your medication includes “D” or “Sinus” in the name, it may contain ingredients that are restricted at the border. The key legal point is the Stimulants Control Act, which prohibits importing medicines containing stimulants such as pseudoephedrine above a 10% concentration. Even below that level, Japanese customs officers often treat foreign over-the-counter medicines with caution, so bringing a sinus or “D” formula without checking first can cause problems. Japan maintains strict controls to prevent imported precursors being used to manufacture illicit stimulants. If you want help getting your paperwork right, see our [airport customs form guidance](https://www.medictranslate.com/airport-custom-form/). It is your responsibility to verify every ingredient in your travel kit, because “I didn’t know” is not accepted as a defense. If a prohibited substance is found in your luggage, the consequences can range from confiscation to more serious action. This is why distinguishing between simple antihistamines and restricted decongestants is the most important step in your preparation. ### Commonly Restricted Ingredients to Screen For Pseudoephedrine is the most common reason for medication being refused at Japanese customs. It is a common decongestant in the West but is highly restricted in Japan. Watch for codeine as well, which is often found in foreign cough and cold medicines and is regulated. Always check the current MHLW guidance to confirm your medication’s status before you travel. Note that some products marketed as “Benadryl-D” use phenylephrine rather than pseudoephedrine, so the ingredient list, not the name, is what matters. ### Reading Labels Like a Customs Officer Customs officers look past marketing terms like “non-drowsy” or “maximum strength” and go straight to the “Active Ingredients” section, matching names against their restricted lists. To make the process faster, keep all medications in their original, labeled packaging. Loose pills in a daily organizer are a red flag and are likely to trigger a closer inspection. If the original box is damaged, bring a clear photo of the ingredient list or a certified translation of the product’s components. ## Quantity Limits and the Yunyu Kakunin-sho Requirement Even once you’ve confirmed your specific formulation contains only permitted ingredients, you still need to consider how much you carry. Japan applies quantity limits to imported medicines. For over-the-counter products like standard Benadryl, the personal-use threshold is a two-month supply. Within that limit, you generally don’t need to submit advance paperwork to the Ministry of Health, Labour and Welfare (MHLW). Above it, the requirements change. Bringing more than the personal-use limit requires a Yunyu Kakunin-sho, an official import certificate. This document is needed for anyone carrying more than a two-month supply of over-the-counter medicine, or more than a one-month supply of prescription medicine. In 2026, the application is handled through an online process, so you can submit your request before leaving home. Aim to start at least two to three weeks before your flight to allow for processing. Without the certificate, an excess supply may be held at the border. Prescription-strength antihistamines are treated differently from over-the-counter ones. If a doctor has prescribed a high-dose version of diphenhydramine, the prescription rules apply, and the one-month prescription limit is the relevant one. Check your dosage against the applicable category before assuming the simpler over-the-counter rules apply. ### When Do You Need a Yunyu Kakunin-sho? The limit is based on the recommended dosage on the packaging. If the label suggests taking two pills a day, the number of tablets that make up a two-month supply is your threshold. Bringing a large “bulk bottle” from a warehouse club may trigger an inspection, since officers may not view a very large quantity as personal use. The MHLW grants approvals when you can show the medication is for your own health needs during your stay. If you’re planning a long-term stay, factor this approval process into any shipments you receive from abroad. ### The Documentation Checklist To apply for the certificate, you provide evidence to the Japanese authorities. A standard application requires a copy of your prescription or a detailed medical certificate from your doctor, clearly stating the name of the medication, the reason you need it, and the exact daily dosage. Because reviewers need precise information, a certified Japanese translation of these documents helps the process go smoothly and reduces the risk of delays or misunderstandings. ## How to Safely Bring Medication Through Japanese Customs Once you’ve confirmed your formulation is permitted and you’re within the quantity limits, the final step is the airport checkpoint. Presentation matters as much as legality. Officers look for clear evidence of personal use, and poor organization can cause delays even when your tablets are entirely legal. Keep your medications in your carry-on rather than checked bags, so your supplies and paperwork are within reach for inspection if a bag is delayed. Keep Benadryl in its original retail packaging so officials can quickly read the ingredient list and dosage instructions. Loose pills in unlabelled containers are a red flag and are likely to trigger a closer search. ### Completing the Customs Declaration Form In 2026, travelers commonly use the Visit Japan Web portal to submit declarations before landing. In the section on prohibited or restricted items, be accurate about your medical supplies. If you’re carrying a standard personal supply of permitted Benadryl, keep the digital record ready for review. If you’re carrying a larger quantity that required a Yunyu Kakunin-sho, declare it to the officers. If you’re unsure about the digital process, see our [airport customs form guidance](https://www.medictranslate.com/airport-custom-form/). ### Interacting with Customs Officials If a customs officer asks you aside for a secondary check, stay calm and helpful. They’ll typically ask about the purpose of the medication and the length of your stay. A professional Japanese translation of your doctor’s letter or prescription is valuable here, because it removes the language barrier and gives the officer precise clinical context. Questions often focus on whether the medication contains stimulants and whether it was bought over the counter. Keeping your documents organized in one folder shows that you are prepared and compliant. ![Is Benadryl Allowed in Japan? 2026 Rules for Travelers and Expats](https://www.medictranslate.com/wp-content/uploads/2026/06/Is-Benadryl-Allowed-in-Japan-2026-Rules-for-Travelers-and-Expats-Infographic.jpg) ## How MedicTranslate Simplifies Your Medical Documentation for Japan Traveling to Japan rewards preparation, especially when medicines are involved. Whether Benadryl is allowed in Japan depends on the specific ingredients and the quantity, and the responsibility for showing that at the border falls on you. MedicTranslate acts as your facilitator, helping ensure the medical documentation you carry meets the standards of Japanese customs and the Ministry of Health, Labour and Welfare (MHLW). We provide more than translation. From airport customs form guidance to certified translations of your medical history, we help you prepare paperwork that reduces the risk of delays or misunderstandings. Our services include: - Certified Japanese translations of prescriptions and medical reports. - Guidance on completing the digital Yunyu Kakunin-sho application. - Certification services for official medical records. - Interpreter coordination for healthcare interactions in Japan. Understanding the rules is the first step; preparing the documentation is the next. We stay on the language and coordination side and do not provide medical advice, treatment, or pharmaceutical supply. ### Certified Translation for Legal Compliance Relying on machine translation for medical documents carries real risk, since these tools can struggle with pharmacology and Japanese administrative requirements. A mistranslated ingredient could lead an officer to misread a permitted medicine. We provide certified translations with a 72-hour standard turnaround for urgent travel needs, focusing on technical accuracy so that every dosage and chemical name is translated with clinical precision. ### Comprehensive Healthcare Navigation Our support extends beyond the customs desk. Navigating Japanese pharmacies as a visitor can be confusing when local brands use different names for familiar drugs. We can help you identify English-speaking pharmacies in major cities so you can find permitted local equivalents if your supply runs low, and our interpreter coordination can support clear communication with hospital staff if you need care during your stay. [Contact MedicTranslate for a quote on your medical document translation](https://www.medictranslate.com/contact-us/) to prepare with confidence. ## Preparing for Your Journey with Confidence Entering Japan with medication is manageable when you follow the established rules. Whether Benadryl is allowed in Japan hinges on two things: the specific active ingredients in your bottle and the quantity you carry. By avoiding restricted stimulants such as pseudoephedrine and staying within the two-month personal-use limit, you can move through customs smoothly. If you need a larger supply or carry a prescription-strength formula, professional documentation is your best defense against delays. Our medical translators focus on Japanese customs compliance, with a 72-hour standard delivery for urgent travel needs, so you can meet requirements without the added stress of a language barrier. **[Get a certified translation for your medical documents](https://www.medictranslate.com/translation/)** today. With the right preparation and clear documentation, you can focus on the experiences awaiting you in Japan. ## Frequently Asked Questions ### Is standard Benadryl Allergy (diphenhydramine) illegal in Japan? Standard Benadryl Allergy containing only diphenhydramine is generally permitted to bring into Japan for personal use, as diphenhydramine is a recognized antihistamine. You must confirm that no other active ingredients are present in your specific bottle. Checking the “Drug Facts” label is the most reliable way to be sure before you pack. ### Can I bring Benadryl-D or Benadryl Sinus to Japan? These multi-symptom versions often contain a stimulant decongestant, which is tightly restricted under Japan’s Stimulants Control Act, and high-concentration products are prohibited. Even at lower levels, they can trigger closer customs inspection. It is safer to leave multi-symptom decongestants at home and verify the active ingredient before you travel. ### What happens if I bring a prohibited medication to Japan by mistake? Bringing a prohibited medicine into Japan can lead to the item being held and to legal consequences, as customs enforce strict rules on banned stimulants and narcotics. Even an unintentional error can mean questioning or refusal. A certified translation of your medical records can help clarify your intent during a secondary inspection. ### How much Benadryl can I bring to Japan without a permit? You can generally bring up to a two-month supply of permitted over-the-counter Benadryl without an import certificate. This is calculated from the maximum daily dosage on the original packaging. If you plan to stay longer or need more, secure approval before your flight, and keep the tablets in their original retail box so officials can verify the quantity quickly. ### Do I need a doctor’s note for over-the-counter Benadryl in Japan? A doctor’s note is not legally required for a personal supply of over-the-counter Benadryl, but it is helpful for a smooth entry. A medical certificate clarifies the purpose of the medication to officers who may not speak English fluently, which is especially useful if your pills are out of their box or you’re carrying several products. ### What is a Yunyu Kakunin-sho and how do I get one? A Yunyu Kakunin-sho is an official import certificate issued by the Ministry of Health, Labour and Welfare. You need it if you’re carrying more than the personal-use limit. To apply, submit a request through the MHLW online process, providing photos of the medication, its ingredient list, and a medical certificate explaining why the quantity is necessary. ### Is diphenhydramine available to buy over-the-counter in Japanese pharmacies? Yes, diphenhydramine is available over-the-counter in Japanese pharmacies, though it’s often marketed differently than in Western countries, for example as a sleep aid under brand names like Drewell. Because packaging is in Japanese, a translation of your requirements can help the pharmacist assist you if you run out of your own supply. ### How long does it take to get a medication import certificate for Japan? It typically takes at least two weeks after you submit your application. Processing times can vary with the complexity of your request and the current volume of applications. Start the online filing as soon as your travel dates are confirmed, and having your medical documents accurately translated into Japanese can help prevent delays. ### Disclaimer *This article is for general information only and is not medical or legal advice. Rules in Japan can change, so please confirm current requirements with the Japanese Ministry of Health, Labour and Welfare (MHLW) or other official sources before acting. MedicTranslate provides medical translation and healthcare coordination services and does not provide medical treatment, diagnosis, or pharmaceutical supply. For help coordinating care or translating documents in Japan, contact MedicTranslate.* ![Ali Motahari](https://www.medictranslate.com/wp-content/uploads/2026/06/Author-Thumbnail.jpg)Article by Ali Motahari Ali is the founder and Representative Director of MedicTranslate Co., Ltd., a Kobe-based medical translation and healthcare coordination company that helps English-speaking foreign residents and visitors navigate the Japanese healthcare system, with a focus on the Kansai region. He has more than 20 years of experience in healthcare and healthcare IT, and is a doctoral researcher studying how healthcare organisations adopt clinical information systems. He writes about navigating medical care, translation, and the administrative and customs requirements that foreign patients face in Japan. MedicTranslate coordinates and translates; it does not provide medical treatment, diagnosis, or pharmaceutical supply. **Categories:** Uncategorized **Tags:** Banned Medication, Benadryl, Expat Japan, Japan customs, Japan travel, Medication in Japan, Travel Tips, Yunyu Kakunin-sho --- ### [English Speaking Medical Interpreter Japan: A 2026 Guide for International Patients](https://www.medictranslate.com/english-speaking-medical-interpreter-japan-a-2026-guide-for-international-patients/) **Published:** July 1, 2026 **Author:** @dmin@li **Excerpt:** Imagine sitting in a consultation room in the Kansai region, trying to describe a complex, radiating pain while the doctor offers a polite but... **Content:** ![English Speaking Medical Interpreter Japan: A 2026 Guide for International Patients](https://www.medictranslate.com/wp-content/uploads/2026/07/article_2564294_1782722252.jpg "English Speaking Medical Interpreter Japan A 2026 Guide for International Patients - Hero Image – Medical Translation and Healthcare Support Services") Imagine sitting in a consultation room in the Kansai region, trying to describe a complex, radiating pain while the doctor offers a polite but clearly confused expression. For many international residents and visitors, the fear of misdiagnosis due to a language barrier is a significant source of anxiety. Securing a professional medical interpreter is no longer just a matter of convenience; as of 2026, it is a vital part of clinical safety and informed consent. You shouldn’t have to gamble with your health because of a breakdown in communication. We understand that navigating Japanese hospital bureaucracy while feeling unwell is stressful. This guide provides the clarity you need to manage the system, from understanding Ministry of Health, Labour and Welfare (MHLW) guidance to handling hospital admissions with confidence. We will explain how professional interpreting works, how costs and referrals are handled at major hospitals, and how to make sure your prescriptions and follow-up care are properly understood. Whether you need help with medical document translation or on-site support, this roadmap aims to keep your healthcare journey in Japan safe and transparent. ## Key Takeaways - Learn why a professional medical interpreter supports accurate diagnosis and informed consent in Japanese clinical settings. - Understand the differences between professional interpretation and casual bilingual assistance, and why they matter for safety. - Identify practical criteria for evaluating a coordination service, including response times and the reliability of medical document translation. - Follow a checklist to prepare for your appointment, including having your medical history translated into Japanese before you arrive. - See how coordination services help with hospital admission and ensure you leave with a clear understanding of your prescriptions and follow-up care. ## Table of Contents - [What is an English Speaking Medical Interpreter in Japan?](#what-is-an-english-speaking-medical-interpreter-in-japan) - [Professional Medical Interpreter vs. Casual Translation](#certified-japanese-medical-interpreter-vs-casual-translation) - [How to Evaluate a Medical Interpreter Service in Japan](#how-to-evaluate-a-japan-medical-interpreter-agency) - [Preparing for Your Appointment: A Checklist for International Patients](#preparing-for-your-appointment-a-checklist-for-international-patients) - [MedicTranslate: Professional Hospital Communication Support in Japan](#medictranslate-professional-hospital-communication-support-in-japan) ## What is an English Speaking Medical Interpreter in Japan? A medical interpreter acts as a specialized linguistic and cultural bridge between you and the Japanese healthcare system. This role goes far beyond simple word-for-word translation. It involves the precise transmission of clinical detail, context, and cultural nuance that is often lost in casual conversation. In the high-stakes environment of a hospital, a professional interpreter helps ensure that your symptoms are accurately reported and that the doctor’s explanation is fully understood. For most international patients, English is the primary bridge, which makes professional interpretation an important safety measure. It is worth distinguishing between a general translator and a healthcare-specific interpreter. A translator typically handles written materials, such as your medical document translation, while an interpreter facilitates real-time spoken communication. Because medical terminology is highly technical, trained interpreters develop specific skills for clinical settings. They do not just speak the language; they understand the procedural flow of Japanese clinics and the ethical boundaries required in a clinical setting. ### The Clinical Role of Interpretation In a Japanese hospital, the interpreter’s presence is valuable at several key stages of your care: - **Symptom Reporting:** They help you describe specific types of pain or chronic conditions using terminology that Japanese physicians can readily categorize. - **Informed Consent:** They convey complex procedures, potential risks, and alternative treatments in English, so you can make an informed decision about your care. - **Discharge and Pharmacy Guidance:** They relay instructions for home care and clarify medication schedules, which is especially important given the Ministry of Health, Labour and Welfare (MHLW) rules on prescription and over-the-counter drugs. ### Why Translation Apps Fall Short in Hospitals While AI tools are improving, they often fall short in a clinical environment. Translation apps frequently miss the subtle nuances of medical language, which can lead to dangerous misunderstandings. They also struggle with the indirect communication style common among Japanese medical staff. Free digital tools can raise privacy concerns too, since sensitive health data may be processed on external servers. A human interpreter provides reliability and confidentiality that an app cannot match. Navigating these complexities alone is daunting. If you need help managing your hospital communication, contact MedicTranslate for professional coordination and support. ## Professional Medical Interpreter vs. Casual Translation Relying on a bilingual friend or family member for a hospital visit is a common choice, but it can introduce unnecessary risks into your care. In Japan, medical safety, or *iryo anzen*, treats accurate communication as a core part of patient care. A trained interpreter is prepared for the high-pressure environment of a clinic, so that every detail of your condition is conveyed with clinical precision. It helps to understand what “professional” means here. Individual medical interpreters may hold skills certifications, such as the medical interpreter skills test run by the Japan Medical Education Foundation, and healthcare interpreting is covered by an international standard, ISO 21998. Separately, some hospitals hold JMIP accreditation (Japan Medical Service Accreditation for International Patients), which recognizes a facility’s readiness to accept international patients. That is a hospital accreditation, not an individual interpreter’s qualification. When you arrange support, ask what training and certification the interpreter actually holds, rather than assuming any single label guarantees competence. ### The Risks of Casual Interpretation Casual translation frequently suffers from the omission of critical medical history. Without a firm grasp of technical vocabulary, a friend might simplify your symptoms, leading to an incomplete diagnostic picture. Emotional bias is another factor. Family members may unintentionally soften sensitive or difficult news to protect your feelings, which can prevent you from fully understanding your health status. Japanese dosage instructions for prescription medicine can also differ from Western norms, and misreading them can lead to medication errors, especially when navigating the rules that limit imported prescription supplies to a one-month supply. ### Benefits of Using a Specialized Service Choosing a specialized coordination service provides a level of reliability that informal help cannot match. These services hold interpreters to clear privacy standards and professional neutrality, and can match you with someone familiar with specific departments, such as pediatrics or oncology. If you need help finding a qualified professional, our team at MedicTranslate can assist with [interpreter coordination](https://www.medictranslate.com/translation/) so your communication is handled by a vetted expert. - Strict confidentiality standards for your health data and medical history. - Access to department-specific experience for complex conditions. - Interpreters who work to recognized professional and ethical standards. This approach helps ensure your care is based on facts rather than linguistic guesswork. If you are preparing for a specialist visit, contact MedicTranslate for coordination help. ## How to Evaluate a Medical Interpreter Service in Japan Choosing a partner for your healthcare journey benefits from a methodical approach. You are not just looking for a translator; you are looking for a coordinator who understands Japanese hospital protocols. A reliable service should be able to navigate the administrative requirements set by the Ministry of Health, Labour and Welfare (MHLW), including the documentation needed for hospital admissions and the referral letters that are often required to see specialists at larger facilities. Prioritize services that offer comprehensive healthcare navigation rather than word-for-word translation alone. Turnaround time is another important factor. When you are dealing with an acute health issue, waiting days for a translated document is not workable. A professional service should have a clear, predictable timeline for translating your medical records and coordinating on-site interpreters, so your clinical data is ready before your appointment begins. Verify the service’s experience with local hospital bureaucracy to be sure they can handle the paperwork that often accompanies international patient care. ### Key Selection Criteria When comparing services, use these benchmarks to judge reliability: - **Training and certification:** Ask what medical-interpreting training and certification the interpreters hold, and whether they are experienced in clinical settings. Verifiable qualifications matter more than general bilingual ability. - **Service scope:** Look for coordination that covers hospital admissions and referral letters, which are central to the Japanese medical system and require precise handling. - **Reliability:** A professional service will have a clear, transparent process for scheduling and coordination. ### Integrating Document Translation and Interpretation Precise communication depends on thorough preparation. Your interpreter should ideally have access to your translated medical records before the appointment begins, so they can familiarize themselves with your symptoms and history and reduce the chance of errors during the live consultation. Using [certified medical translation services](https://www.medictranslate.com/translation/) is a vital first step. It ensures that the written data provided to the doctor matches the verbal explanation given by the interpreter. Consistency across all forms of communication is the best way to reduce the risk of misunderstanding. If you are unsure how to start your search, contact MedicTranslate for coordination help. We can help you navigate the Japanese medical system with care. ## Preparing for Your Appointment: A Checklist for International Patients Success in a Japanese clinical setting depends on thorough preparation before you arrive at the hospital. A professional interpreter is a significant advantage, but the quality of the consultation also relies on the clinical data you provide. Organizing your medical history into a clear, chronological format lets the medical staff focus on your current symptoms rather than administrative guesswork, and helps the interpreter facilitate a precise exchange without delay. When you arrive at the clinic, the first step is the administrative intake. You will be asked to complete a *monshinhyo*, or medical questionnaire, covering your history, allergies, and current concerns. If you have arranged coordination assistance, your interpreter can meet you at reception to help navigate these Japanese forms. This early accuracy is important for your patient record and ensures the clinical staff is aware of any contraindications before the exam begins. ### Pre-Appointment Documentation Gathering your documentation is a critical step. Have a complete list of your current medications and any previous surgical reports ready for review, and have these documents translated into Japanese to help prevent diagnostic errors. If you are bringing medicine from overseas, consult our [airport customs form guidance](https://www.medictranslate.com/airport-customs-form-guidance-japan-a-2026-medical-declaration-guide/) to follow Ministry of Health, Labour and Welfare (MHLW) rules. Remember that you may generally bring a one-month supply of prescription medicine, while over-the-counter (OTC) medicine is limited to a two-month supply without a *Yunyu Kakunin-sho*. These categories have different requirements that must be handled with care. - Prepare a concise history of your present illness in English to share with your coordinator. - Gather all physical copies of lab results or imaging studies. - Ensure foreign records have undergone professional [medical document translation](https://www.medictranslate.com/translation/) before the visit. ### During the Consultation Communication during the exam benefits from a specific rhythm. To help your interpreter relay your symptoms correctly, speak in short, clear sentences and pause frequently. Address the doctor directly to maintain a personal connection while the interpreter facilitates the dialogue. Before the session ends, confirm all follow-up steps and make sure you understand your new prescriptions. If you need help managing these logistics or navigating the hospital system, contact MedicTranslate for coordination help. ![English speaking medical interpreter Japan](https://getautoseo.com/screenshots/getautoseocom_1783259045_Bze9RtVk.jpg) ## MedicTranslate: Professional Hospital Communication Support in Japan MedicTranslate serves as a facilitator, bridging the gap between international patients and the Japanese healthcare system. We coordinate professional interpretation and clinical documentation together, so your medical journey is safer and clearer. Our service is designed to support you through each administrative and linguistic step, from the moment you plan your visit to the final follow-up instructions. By arranging a professional interpreter through our network, you are choosing a partner focused on clinical precision and patient safety. Efficiency is central to how we work. We maintain a 72-hour standard turnaround for critical medical documentation, so you can move forward with your treatment without unnecessary delay. This matters when dealing with specialist referrals or hospital admissions that require prompt paperwork. We provide a structured path through hospital bureaucracy, so the details of your health history are accurately represented in Japanese. ### Comprehensive Healthcare Navigation Our coordination extends beyond the consultation room. We assist with hospital admission forms, translation of lab results, and management of referral letters. Part of our work involves helping patients navigate the medication import rules set by the Ministry of Health, Labour and Welfare (MHLW). Remember that prescription medicine is generally limited to a one-month supply, while over-the-counter (OTC) medicine is permitted up to a two-month supply without a *Yunyu Kakunin-sho*. For the wider picture, see our [complete guide to navigating Japanese healthcare](https://www.medictranslate.com/healthcare-navigation-in-japan-for-foreigners-a-complete-2026-guide/) and our [hospital admission guide](https://www.medictranslate.com/japanese-hospital-admission-support-a-complete-guide-for-foreign-patients/). ### Why Choose MedicTranslate for Your Medical Visit Trust is built through reliability and accuracy. Our facilitators are chosen for their understanding of Japanese administrative processes and their ability to provide patient-centered support. We act as a bridge, keeping your interests in focus during interactions with medical staff, with clear and transparent processes designed to reduce the anxiety of navigating a foreign medical system. We do not provide medical advice, diagnosis, or treatment; we make sure the language between you and your care team is clear. Don’t let language barriers or complex bureaucracy compromise your care. For support with medical document translation or to arrange a professional interpreter for your next appointment, contact MedicTranslate for coordination help today. ## Take Control of Your Healthcare Journey in Japan Clear communication in a Japanese clinical setting is more than a linguistic hurdle; it supports your safety and peace of mind. With a professional interpreter, diagnostic detail and medication instructions are handled with the care the situation deserves, so you can focus on recovery while a coordinator manages the administrative and linguistic complexity of the visit. Whether you are a long-term resident in the Kansai region or a visitor facing a sudden illness, a structured support system helps. Our team can bridge the gap between international records and local protocols through document translation and professional coordination. To help make your next hospital visit safe, clear, and as smooth as possible, please [contact MedicTranslate for coordination help](https://www.medictranslate.com/contact-us/). ## Frequently Asked Questions ### Is it mandatory to have a medical interpreter in Japanese hospitals? It is not a legal requirement, but many hospitals strongly recommend professional support for clinical safety. A professional interpreter helps ensure informed consent is properly understood and that there are no misunderstandings about surgical risks or complex treatment plans. Without one, a physician may feel unable to provide a high standard of care due to the risk of communication errors. ### How much does an English-speaking medical interpreter in Japan cost? Cost typically depends on the duration of the visit and the technical complexity of the department. Many services offer tiered rates for standard consultations, half-day screenings, or full-day specialist visits, and you may also cover transportation costs. Ask for a clear estimate before the service is confirmed. ### Can I use my own friend as an interpreter for a doctor’s visit in Japan? You may bring a bilingual friend, but it is not recommended for serious or chronic issues. Professional interpreters are trained in clinical terminology that casual speakers often lack, and they maintain a neutral, impartial stance. Friends or family may experience emotional bias that leads them to filter or simplify sensitive information. ### Do Japanese hospitals provide their own English-speaking staff? Some larger hospitals have bilingual staff, but their focus is usually administrative rather than dedicated interpretation, and they may not be available through every department or during private consultations. Arranging your own professional gives you a dedicated facilitator from reception to pharmacy. ### How far in advance should I book a medical interpreter for a specialist appointment? Booking at least seven to ten days ahead is a good rule. This lead time lets your coordinator review your history and complete any needed medical document translation. Early booking is particularly useful in the Kansai region during busy periods or for high-demand departments like oncology. ### Will a medical interpreter help with my Japanese health insurance paperwork? Yes, helping you through the administrative intake is part of the service. Your facilitator can assist with the detailed Japanese questionnaires and help ensure your insurance information is accurately conveyed to hospital staff, which reduces stress and helps set up your patient file correctly. ### What happens if I have a medical emergency in Japan and don’t speak Japanese? In an emergency, dial 119 to request an ambulance. Many emergency dispatch centers in urban areas can use three-way calling with interpreters for the initial report. Once you arrive and are stabilized, arranging a professional interpreter helps ensure discharge instructions and follow-up are properly understood before you leave. ### Can a medical interpreter assist with translating my prescriptions? An interpreter facilitates the spoken conversation at the pharmacy, but written translation is needed for long-term care and customs compliance, in line with Ministry of Health, Labour and Welfare (MHLW) rules. Remember that prescription medicine is generally limited to a one-month supply, while over-the-counter (OTC) medicine is allowed up to a two-month supply, and these two categories should not be confused. If you have additional questions about navigating the Japanese healthcare system, please contact MedicTranslate for coordination help. ### Disclaimer *This article is for general information only and is not medical or legal advice. Rules in Japan can change, so please confirm current requirements with the Japanese Ministry of Health, Labour and Welfare (MHLW) or other official sources before acting. MedicTranslate provides medical translation and healthcare coordination services and does not provide medical treatment, diagnosis, or pharmaceutical supply. For help coordinating care or translating documents in Japan, contact MedicTranslate.* ![Ali Motahari](https://www.medictranslate.com/wp-content/uploads/2026/06/Author-Thumbnail.jpg) Article by Ali Motahari Ali is the founder and Representative Director of MedicTranslate Co., Ltd., a Kobe-based medical translation and healthcare coordination company that helps English-speaking foreign residents and visitors navigate the Japanese healthcare system, with a focus on the Kansai region. He has more than 20 years of experience in healthcare and healthcare IT, and is a doctoral researcher studying how healthcare organisations adopt clinical information systems. He writes about navigating medical care, translation, and the administrative and customs requirements that foreign patients face in Japan. MedicTranslate coordinates and translates; it does not provide medical treatment, diagnosis, or pharmaceutical supply. **Categories:** Uncategorized **Tags:** Healthcare in Japan, Hospital Japan, Japan Expat Guide, Kansai, Medical Interpreter, Medical Translation, Patient Safety --- ### [Airport Customs Form Guidance Japan: A 2026 Medical Declaration Guide](https://www.medictranslate.com/airport-customs-form-guidance-japan-a-2026-medical-declaration-guide/) **Published:** June 28, 2026 **Author:** @dmin@li **Excerpt:** Imagine standing at the Kansai International Airport customs desk while an officer asks for documentation you simply don't have in Japanese. It's a... **Content:** Imagine standing at the Kansai International Airport customs desk while an officer asks for documentation you simply don’t have in Japanese. It’s a high-pressure moment that no traveler wants to experience, yet it happens frequently when visitors are unsure about the specific rules for importing medication. One of the most effective ways to prevent this scenario is by translating prescriptions for Japan customs before you ever board your flight. You likely feel a sense of unease regarding the “Restricted Items” section of your declaration form, especially when it comes to calculating what constitutes a “one-month supply” or choosing between digital and paper filing options. This guide provides the clarity you need to accurately declare your medications, ensuring a smooth, legal entry without the risk of confiscation. We’ll break down the specific limits set by the Ministry of Health, Labour and Welfare (MHLW), explain the critical distinction between a one-month prescription supply and a two-month over-the-counter limit, and show you how to validate your medical documentation for a stress-free arrival. ## Key Takeaways - Identify whether to use the digital Visit Japan Web portal or a paper form to fulfill your mandatory 2026 customs declaration requirements. - Navigate the specific import thresholds by translating prescriptions for Japan customs when carrying more than a one-month supply of prescription medicine. - Understand how to link your customs declaration to a Yunyu Kakunin-sho certificate to avoid legal delays or medication confiscation at the border. - Prepare for the “Red Channel” by organizing your passport, customs QR code, and all necessary documentation for a smooth inspection process. - Learn how MedicTranslate provides the certified documentation and coordination support needed to meet strict Ministry of Health standards. ## Table of Contents - [Understanding the Japan Customs Declaration for Medical Travelers](#understanding-the-japan-customs-declaration-for-medical-travelers) - [Step-by-Step Guidance for the Medication Section](#step-by-step-guidance-for-the-medication-section) - [Linking Your Declaration to the Yunyu Kakunin-sho](#linking-your-declaration-to-the-yunyu-kakunin-sho) - [Airport Logistics: Navigating the Red Channel](#airport-logistics-navigating-the-red-channel) - [How MedicTranslate Facilitates Your Japan Entry](#how-medictranslate-facilitates-your-japan-entry) ## Understanding the Japan Customs Declaration for Medical Travelers Every traveler arriving at Japanese ports of entry in 2026, whether landing at Kansai International or Narita, must complete a Customs Declaration Form. This document serves as a formal legal statement regarding the items you’re bringing into the country. For medical travelers, this step is the most critical part of the arrival process. You must declare all prescription medications, even those you consider routine or non-threatening. Japan’s regulatory environment is governed by the [Pharmaceutical Affairs Law](https://en.wikipedia.org/wiki/Act_on_Securing_Quality,_Efficacy_and_Safety_of_Products_Including_Pharmaceuticals_and_Medical_Devices), which sets strict standards for what can enter the domestic market. The Ministry of Health, Labour and Welfare (MHLW) maintains specific thresholds that travelers must follow. You’re permitted to bring up to a one-month supply of prescription medicine or a two-month supply of over-the-counter (OTC) medicine without prior specialized certification. However, these limits are strictly enforced. Failing to disclose your items or providing inaccurate information can lead to immediate seizure of your medication, heavy fines, or even legal detention at the border. The declaration form is a legally binding document for drug import, and your signature or digital submission confirms that you are in full compliance with these regulations. ### Digital vs. Paper: Choosing Your Declaration Method You have two primary ways to submit your declaration. The digital Visit Japan Web portal allows you to complete your forms online before you land. Once finished, the system generates a QR code that you scan at electronic customs kiosks. Many travelers prefer this method because it allows for calm, precise data entry at home rather than on a cramped airplane. Alternatively, you can use the traditional paper “Yellow Form” found on your flight or near baggage carousels. While the paper form is still valid, the digital version often provides a clearer record of your intent to comply with Japanese law, reducing the chance of manual transcription errors during a high-stress arrival. ### Why Precision Matters on Your Declaration Accuracy is your best defense against administrative delays. Customs officers frequently cross-reference the details on your form against the physical labels on your medication bottles. If there’s a discrepancy between the chemical names on your form and your actual supply, it will likely trigger a secondary inspection. This is where **translating prescriptions for Japan customs** becomes an essential part of your preparation. Having a clear, professional translation ensures that the Japanese name of your medication matches the documentation the officer is reviewing. When you provide precise data, you demonstrate to the authorities that you’ve done your due diligence. This transparency helps you navigate the “Restricted Items” section without raising red flags. If you’re feeling overwhelmed by these requirements or the language barrier, please contact MedicTranslate for coordination help with your medical documentation and customs preparation. We are here to ensure your documents meet the necessary standards for a successful entry. ## Step-by-Step Guidance for the Medication Section When you log into the Visit Japan Web portal or look at the physical yellow form, you’ll encounter a series of checkboxes designed to screen for controlled goods. The most critical area for medical travelers is the section titled “Prohibited or Restricted Items.” On the digital interface, this is often presented as a series of Yes/No toggles. You must identify if your supply exceeds the standard Japanese import thresholds or contains substances that require special oversight. Selecting “Yes” for restricted items is not an admission of guilt; it’s a tool for full transparency that ensures you can discuss your needs with an officer rather than risking a discovery during a random bag check. Before you reach the terminal, you should have your medical documentation organized and accessible. If you’re carrying more than the allowed personal limit, you must be ready to present your Yunyu Kakunin-sho, which is the official import certificate issued by the Ministry of Health, Labour and Welfare (MHLW). Having a professional service assist with [translating prescriptions for Japan customs](https://medictranslate.com) ensures that the details on your certificates perfectly match the labels on your medication, which is exactly what customs officers look for during a secondary inspection. ### Answering the Restricted Items Question A common mistake among visitors is assuming that “Restricted” only applies to illicit street drugs. In reality, many common medications used for ADHD, chronic pain, or even severe allergies fall into the “Narcotics, Psychotropics, or Stimulants” category under Japanese law. For example, some over-the-counter sinus medications containing pseudoephedrine are strictly prohibited if they exceed a 10% concentration. Always match your form answers to the information in your doctor’s referral letter. If your letter states you’re carrying a specific controlled substance, you must check “Yes” on the declaration form to remain in legal compliance. ### Quantity and Supply Calculations for 2026 The MHLW defines a one-month supply based strictly on your prescribed dosage. If your doctor prescribes two tablets a day, a 60-count bottle is considered a one-month supply. It’s vital not to conflate this with over-the-counter (OTC) rules, as OTC medicines like ibuprofen or vitamins are allowed up to a two-month supply without a certificate. For medical devices, such as CPAP machines or a single set of syringes for insulin, you may generally bring one set for personal use. Always declare these items as “Personal Use Only” to clarify that you don’t intend to sell or distribute them within Japan. If you’re unsure how to calculate your specific dosage limits, please contact MedicTranslate for coordination help with your customs paperwork. ## Linking Your Declaration to the Yunyu Kakunin-sho Checking “Yes” on your arrival documentation is a commitment to transparency that protects your legal standing in Japan. However, this declaration is only the first half of the process. For many travelers, the next requirement is presenting a Yunyu Kakunin-sho. This official import certificate serves as the formal bridge between your customs declaration and your physical medication. When an officer sees a “Yes” on your form, they’re trained to immediately look for this document to verify that the Ministry of Health, Labour and Welfare (MHLW) has already vetted your supply. Without this pre-approved certificate, your honest declaration could ironically lead to the very outcome you’re trying to avoid. Customs officers don’t have the authority to make medical exceptions on the spot. If you declare a restricted supply but lack the Yunyu Kakunin-sho, they’re often required by law to confiscate the items. This is why linking your declaration to the correct paperwork is the most vital step in your travel preparation. The certificate acts as your legal shield, proving that your medications are for personal use and have been authorized for import under Japanese law. ### When is a Yunyu Kakunin-sho Mandatory? The necessity of this certificate depends on the type and quantity of the items you’re bringing. Under MHLW regulations, you must obtain a Yunyu Kakunin-sho if you’re carrying more than a one-month supply of prescription medication or more than a two-month supply of over-the-counter (OTC) medicine. These two limits are distinct and must never be conflated. Additionally, the certificate is mandatory for all injectable medications, such as insulin, and specific medical equipment like insulin pumps or CPAP machines. For 2026, the application process for a Yunyu Kakunin-sho typically takes several weeks to complete, as it requires the submission of your flight itinerary and detailed medical documentation well in advance of your departure. ### The Role of Certified Medical Translation Navigating the application process and the subsequent customs inspection is significantly easier when your documentation is clear. This is where [Medical Document Translation](https://medictranslate.com) becomes a critical asset. Customs forms are much simpler to complete when you’ve already had your primary documents processed into Japanese. By **translating prescriptions for Japan customs**, you ensure that the chemical names and dosages on your Yunyu Kakunin-sho perfectly align with Japanese pharmaceutical records. This precision is what allows a customs officer to verify your items in seconds rather than minutes. MedicTranslate provides certified translations that customs officers can instantly verify, removing the ambiguity that often leads to secondary questioning. When your Japanese documentation matches your physical medication labels and your customs declaration, you create a seamless path through the terminal. If you need assistance organizing these documents or navigating the MHLW requirements, please contact MedicTranslate for coordination help with your medical paperwork. ## Airport Logistics: Navigating the Red Channel Once you’ve collected your luggage at the carousel, the final step of your arrival involves passing through the customs inspection area. If you’ve followed the guidance in previous sections and marked “Yes” on your declaration for medication, you must proceed to the Red Channel, which is the lane for “Goods to Declare.” While many travelers feel a natural spike in anxiety when choosing this path, it’s actually the safest way to ensure you’re in full compliance with Japanese law. Heading to the Green Channel with restricted items, even by mistake, can be interpreted as an attempt to smuggle controlled substances. At the customs counter, have your passport, your Visit Japan Web QR code, and your physical medical documents ready for inspection. The officer will likely ask to see your medications. It’s essential to keep all medicine in its original packaging with the pharmacy label clearly visible. This allows the officer to quickly verify the drug name, dosage, and patient name against your paperwork. The process of **translating prescriptions for Japan customs** is what makes this physical inspection move quickly. When the officer can read a clear Japanese translation of your documents, they can reconcile your items with their internal database without needing to call for a supervisor or a specialist. ### Communicating with Japanese Customs Officers Customs officers are generally professional and efficient, but they’ll ask specific questions to verify your intent. You might hear: “What is this medication for?” or “Do you have a doctor’s letter?” If you don’t speak Japanese, this interaction can feel overwhelming. Using a translated medical report or a certified prescription translation helps bridge the language gap effectively. It provides the officer with the clinical precision they need to authorize your entry. Stay calm and professional; the officer isn’t looking for a reason to detain you, they’re simply ensuring that the items entering the country are safe and legal under Ministry of Health, Labour and Welfare (MHLW) standards. ### What Happens if an Item is Questioned? In some cases, an officer might identify a medication that is prohibited or requires a certificate you don’t possess. A common pitfall is bringing stimulants used for ADHD, like Adderall, which are strictly prohibited in Japan regardless of your prescription status. If an item is found to be restricted and you lack the proper MHLW approval, you may be offered the option of “Voluntary Abandonment,” where you legally surrender the medication to be destroyed. For more complex cases or significant language barriers, MedicTranslate’s [Interpreter Coordination](https://medictranslate.com) can assist by providing professional support to clarify your situation with authorities. If you’re concerned about the specifics of your medication before you fly, [contact MedicTranslate](https://medictranslate.com) for help with your customs documentation and coordination. ![Airport Customs Form Guidance Japan: A 2026 Medical Declaration Guide](https://www.medictranslate.com/wp-content/uploads/2026/07/getautoseocom_1782832180_vTqMfhnO-scaled.jpg) ## How MedicTranslate Facilitates Your Japan Entry MedicTranslate understands that the final hurdle of your international journey shouldn’t be a source of legal anxiety. Our role is to serve as a meticulous facilitator, ensuring that every piece of medical documentation you carry is accurate, compliant, and ready for official review. By providing professional **translating prescriptions for Japan customs**, we help you align your medical needs with the rigorous standards of the Ministry of Health, Labour and Welfare (MHLW). Our goal is to make your entry into Japan as seamless as possible through proactive document coordination and precise linguistic support. We strictly adhere to the regulatory distinctions set by the Japanese government. It’s vital to remember that you may bring up to a one-month supply of prescription medicine, while over-the-counter (OTC) medicine is allowed up to a two-month supply without a Yunyu Kakunin-sho. These two limits are never conflated in our guidance. Our coordination services ensure that your specific quantities are clearly documented, helping you avoid the common pitfalls that lead to secondary inspections or delays at the customs counter. ### Our Airport Customs Form Guidance Service Navigating the “Restricted Items” section of the Visit Japan Web portal requires more than just a basic understanding of your medications. We provide a step-by-step walkthrough of the digital declaration process tailored to your specific health profile. Our team reviews your medication list against the most current 2026 Japanese prohibited substances lists. This is vital because certain common ingredients in Western medications are strictly banned in Japan. By identifying these issues before you fly, we significantly reduce the risk of medication seizure or legal complications at the airport. We don’t just tell you what to declare; we help you organize the supporting evidence that justifies your “Yes” response on the customs form. ### Securing Your Health Journey in Japan Your need for reliable medical support doesn’t end once you leave the airport terminal. Since foreign prescriptions cannot be refilled at Japanese pharmacies, you’ll eventually need to consult a local physician to obtain a domestic equivalent. We assist with healthcare navigation by helping you prepare the translated medical history and records necessary for a Japanese doctor to understand your ongoing treatment plan. This comprehensive approach ensures your medications remain legal and accessible throughout your stay, whether you’re a short-term visitor or a long-term resident in the Kansai region. The peace of mind that comes with professional, certified medical support is invaluable when navigating a foreign legal system. **Translating prescriptions for Japan customs** is just the beginning of a secure medical transition. We invite you to [Contact MedicTranslate](https://medictranslate.com) today for a full document review. Our coordination specialists are ready to help you prepare your Yunyu Kakunin-sho applications and ensure your medical documentation stands up to official scrutiny. Let us help you bridge the gap between your home healthcare system and Japan’s unique regulatory environment. ## Preparing for a Seamless Arrival in Japan Navigating the complex regulations of the Ministry of Health, Labour and Welfare (MHLW) doesn’t have to be a source of stress during your journey. By accurately calculating your personal supply limits, such as the one-month prescription cap versus the two-month over-the-counter allowance, you establish a clear record of legal compliance. Choosing the Red Channel and presenting organized documentation ensures that your interaction with customs officers is efficient and transparent. The final key to success is **translating prescriptions for Japan customs** to ensure your medical needs are understood by local authorities without delay. MedicTranslate is here to act as your meticulous facilitator. We provide certified medical translation with a standard 72-hour turnaround to meet your travel deadlines. Our team offers expert healthcare navigation to help you organize your Yunyu Kakunin-sho and customs paperwork before you even leave home. [Get Expert Airport Customs Form Guidance for Your Japan Trip](https://medictranslate.com) today to ensure your medications arrive safely with you. We look forward to helping you start your time in Japan with complete confidence and legal security. ## Frequently Asked Questions ### Do I need to declare my daily birth control or vitamins on the Japan customs form? Yes, you should declare all medications and supplements to ensure full transparency during your entry. While vitamins are generally categorized as over-the-counter items with a two-month allowance, birth control is a prescription medication that follows the one-month supply limit. Marking “Yes” on your form allows you to discuss these items openly with an officer, which prevents misunderstandings if your luggage is selected for a random inspection. ### Can I bring a 3-month supply of antidepressants if I have a medical certificate? No, a medical certificate from your doctor is not sufficient for a three-month supply of prescription medication. According to Ministry of Health, Labour and Welfare (MHLW) regulations, any prescription supply exceeding 30 days requires an official Yunyu Kakunin-sho import certificate. You must obtain this document before you arrive in Japan. Without it, customs officers are typically required to confiscate the portion of your medication that exceeds the one-month limit. ### What happens if I forget to declare my medication and customs finds it? Failing to declare medications can result in immediate confiscation, financial penalties, or legal detention. If you proceed through the Green Channel and an officer discovers undeclared prescription drugs, it may be treated as a violation of the Pharmaceutical Affairs Law. Even for routine medications, honesty is the safest policy. It is always better to choose the Red Channel and have your documentation verified by a professional customs officer. ### Is a medical certificate from my home country doctor enough for Japan customs? A medical certificate is a vital supporting document, but it does not replace the mandatory Yunyu Kakunin-sho for large supplies. For amounts under the one-month threshold, a doctor’s letter is often sufficient for verification. However, translating prescriptions for Japan customs into Japanese significantly streamlines the process. It allows officers to quickly confirm that your medication names and dosages align with local pharmaceutical standards and safety regulations. ### How do I use the Visit Japan Web QR code at the customs kiosk? You use the QR code by scanning it at an electronic customs kiosk located in the arrivals hall. After scanning your passport and the code, the machine will process your data and print a declaration record. If you’ve declared restricted items like medication, the system will usually direct you to a staffed counter. There, an officer will perform a physical check of your medications and your supporting medical certificates. ### Can I bring ADHD medication like Adderall or Ritalin to Japan in 2026? Adderall is strictly prohibited in Japan because it contains amphetamines, which are illegal under all circumstances. Ritalin is classified as a psychotropic and requires specific, advance permission from the Narcotics Control Department if you carry more than a limited amount. Attempting to bring prohibited stimulants like Adderall into the country can lead to arrest and criminal prosecution. Always check the prohibited list before finalizing your travel plans. ### What is the “Red Channel” and should I always use it for prescriptions? The Red Channel is the designated lane for travelers who have goods to declare to customs. You should use this channel if you’re carrying any medication that requires a Yunyu Kakunin-sho or if you’ve marked “Yes” for restricted items on your declaration form. Using the Red Channel is a proactive way to ensure your entry is legal. It provides a formal setting to present your documentation and have your supply verified. ### How long does it take to get a Yunyu Kakunin-sho for my trip? You should expect the application process to take approximately two to four weeks from the time you submit your documents to the MHLW. This timeline depends on the complexity of your medication list and the current volume of applications. When translating prescriptions for Japan customs, starting the process early is essential. This ensures your paperwork is complete and certified before your departure, preventing any last-minute complications at the border. If you’re feeling overwhelmed by these regulations or need assistance with your documentation, please contact MedicTranslate for coordination help. We are here to ensure your medical paperwork is organized and compliant for your journey to Japan. ![Ali Motahari](https://getautoseo.com/storage/author-thumbnails/site_55129_author_1782833954.jpg)Article by Ali Motahari Ali is the founder and Representative Director of MedicTranslate Co., Ltd., a Kobe-based medical translation and healthcare coordination company that helps English-speaking foreign residents and visitors navigate the Japanese healthcare system, with a focus on the Kansai region. He has more than 20 years of experience in healthcare and healthcare IT, and is a doctoral researcher studying how healthcare organisations adopt clinical information systems. He writes about navigating medical care, translation, and the administrative and customs requirements that foreign patients face in Japan. MedicTranslate coordinates and translates; it does not provide medical treatment, diagnosis, or pharmaceutical supply. 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For help coordinating care or translating documents in Japan, contact MedicTranslate.* **Categories:** Announcements, medical tourism, Uncategorized **Tags:** Japan customs, medication import Japan, MHLW, Prescription Translation, Travel to Japan, Visit Japan Web, Yunyu Kakunin-sho --- ### [Healthcare Navigation in Japan for Foreigners: A Complete 2026 Guide](https://www.medictranslate.com/healthcare-navigation-in-japan-for-foreigners-a-complete-2026-guide/) **Published:** July 3, 2026 **Author:** @dmin@li **Excerpt:** Did you know that Japan has moved away from traditional plastic health insurance cards in favor of the My Number Card system? Paper and plastic cards... **Content:** ![Doctor in a white coat explains a medication list shown on a tablet to a male patient across a clinic desk, with a passport and tickets on the desk nearby.](https://www.medictranslate.com/wp-content/uploads/2026/06/traveller.jpg "traveller – Medical Translation and Healthcare Support Services") Did you know that Japan has moved away from traditional plastic health insurance cards in favor of the My Number Card system? Paper and plastic cards stopped being issued at the end of 2024, existing cards expired through 2025, and medical institutions accepted expired cards only until the end of March 2026. This shift is just one example of why navigating Japan’s healthcare system as a foreigner can feel like a moving target. It’s natural to feel anxious about translation gaps causing medical errors, or to feel frustrated by the strict referral letter system required for specialist care. You shouldn’t have to navigate these bureaucratic hurdles alone while trying to manage your health. This guide provides the clinical precision and procedural clarity you need to master the Japanese medical system, from choosing the right facility to managing certified documentation. We will explore how to access specialist care, clarify the rules for bringing a one month supply of prescription medication into the country, and identify which specific documents must be translated into Japanese. By the end of this guide, you’ll understand how to bridge the gap between foreign medical histories and Japanese administrative requirements, allowing you to walk into any clinic or pharmacy with total confidence. ## Key Takeaways - Understand the 30% co-payment structure and how the mandatory My Number Card integration now dictates your access to the universal health insurance system. - Learn to distinguish between local clinics and large hospitals so you can navigate specialist care efficiently. - Discover why professional translation of your medical history is a critical safety requirement that free mobile apps cannot reliably handle in clinical settings. - Master the essential documentation needed for pharmacies, including the “Okusuri Techo” and specific MHLW limits for importing prescription versus over-the-counter medications. - Identify the procedural steps required to bridge the gap between foreign medical records and the Japanese pharmaceutical dispensing system. ## Table of Contents - [Understanding the Japanese Healthcare System in 2026](#understanding-the-japanese-healthcare-system-in-2026) - [Choosing the Right Facility: Clinics vs. Hospitals](#choosing-the-right-facility-clinics-vs-hospitals) - [Essential Documentation for International Patients](#essential-documentation-for-international-patients) - [Overcoming the Language Barrier in Clinical Settings](#overcoming-the-language-barrier-in-clinical-settings) - [Pharmacies and Medication Management](#pharmacies-and-medication-management) ## Understanding the Japanese Healthcare System in 2026 Japan operates on a universal healthcare system where the government regulates almost all aspects of care. For most residents, this means you’re responsible for a standard 30% co-payment at the time of service, while the insurance system covers the remaining 70%. This Japanese healthcare system overview highlights how this structure ensures that medical costs remain predictable and accessible. The 2026 landscape has shifted toward a digital-first approach. Traditional plastic insurance cards have been replaced by the integrated My Number Card, which now serves as your primary health ID. Accessing care now requires understanding that this digital integration is the standard route for verifying insurance at clinics and hospitals, with a Certificate of Eligibility available as a fallback for those without a My Number Card. ### The Public Insurance Mandate If you’re staying in Japan for more than three months, enrollment in a public insurance plan is a legal requirement. Most foreigners fall into two categories. Employees’ Health Insurance (EHI) is managed through your employer, while National Health Insurance (NHI) requires you to register at your local municipal office. According to the Ministry of Health, Labour and Welfare (MHLW), these plans ensure you aren’t burdened with 100% of medical costs during emergencies. Your local “Hokenjo” (Public Health Center) acts as a regional hub for health navigation, offering resources for everything from infectious disease control to maternal health support. These centers are particularly helpful for residents in the Kansai region looking for localized health initiatives. ### The Role of the Primary Care Clinic Unlike many Western systems where patients might head straight to a large hospital for specialized issues, Japan relies on a clinic-first model. Your journey should almost always begin at a local “Kurinikku”. These specialized facilities, such as internal medicine or dermatology clinics, function as the system’s gatekeepers. When you arrive, you’ll be asked to complete a “Monshinhyo”, which is a detailed medical questionnaire. Since these forms are almost exclusively in Japanese, having professional translation support ensures your medical history is recorded with clinical precision. This initial stop is vital. Large hospitals, or “Byoin”, often charge a significant “Sentei Ryoyo-fu” extra fee if you visit without a formal referral letter from a local practitioner. The key is identifying the right local clinic before an emergency arises. ## Choosing the Right Facility: Clinics vs. Hospitals One of the most confusing aspects of the system is deciding where to go when symptoms appear. The system is divided into two distinct tiers: local clinics and large general hospitals. Clinics are designed to handle routine care, minor illnesses, and initial consultations. Hospitals, or “Byoin”, are typically reserved for surgery, advanced diagnostic testing, and inpatient care. Understanding this division is essential because the Japanese system is highly “referral-heavy”. You don’t simply walk into a major hospital for a cold; doing so can lead to long wait times and significant financial penalties. The “Syoujou-sho”, or referral letter, is the key to moving between these tiers. If you visit a large hospital without a referral from a local doctor, you’ll be charged a mandatory selective fee (the “Sentei Ryo”). Since the October 2024 reform, large hospitals, generally those with 200 or more beds, charge a minimum of 7,000 yen plus tax for this, and each hospital may set it higher. By starting at a clinic, you ensure that your medical history is properly documented and that you only move to a hospital when specialized equipment or intensive care is medically necessary. If you’re struggling to explain your symptoms to a local practitioner, professional coordination support can help bridge the communication gap during your initial visit. ### When to Visit a Local Clinic Local clinics are the backbone of the medical system. They often don’t require appointments, offer lower costs, and provide a more personalized level of care. You should identify the correct specialty before you go. For example, “Naika” handles internal medicine, while “Seikei Geka” is for orthopedics. The Ministry of Health, Labour and Welfare (MHLW) provides digital tools to help residents locate specialized facilities. Our resources for [finding a doctor in Tokyo and Kansai](https://www.medictranslate.com/doctor/) can help you identify clinics that match your specific health needs. During the intake process, you’ll complete a detailed questionnaire where clinical precision is vital for an accurate assessment. You can also browse our list of [foreign-friendly clinics across Japan](https://www.medictranslate.com/foreign-friendly-clinics/). ### Accessing Large General Hospitals Large general hospitals offer incredible diagnostic speed. In Japan, it’s often possible to receive an MRI or CT scan much faster than in many Western countries, sometimes even on the same day as your consultation. However, these facilities operate on a strict “first-come, first-served” basis for those without appointments. Registration windows often open as early as 8:00 AM and close by 11:00 AM for new patients. If you’re referred to a hospital, be prepared for a highly structured journey through various departments. While the quality of care is excellent, the administrative complexity can be overwhelming without a clear understanding of the hospital’s internal flow and documentation requirements. Navigating these two tiers requires careful planning and accurate documentation. If you need assistance with medical document translation or coordinating with a specialist facility, contact MedicTranslate to ensure your transition from clinic to hospital is seamless. ## Essential Documentation for International Patients Getting through the system smoothly depends on your ability to provide the right paperwork at the right time. The medical system is built on a foundation of meticulous record-keeping. If your documentation is incomplete, you may face delays in treatment or be required to pay the full cost of care upfront. To ensure a smooth experience, you should prepare your documents in four distinct stages. First, you must present your identity and insurance eligibility. Second, you must provide a clear clinical history of your current medications and allergies. Third, you’ll need to submit any historical medical data, such as lab results or imaging. Finally, you must ensure these documents carry the necessary certifications to be recognized by Japanese clinical staff. ### Digital Insurance and Identity in 2026 The 2026 landscape is defined by the integration of health insurance into the My Number Card system. Following a transition period that ended in March 2026, the traditional paper and plastic insurance cards are no longer the standard. You link your insurance profile to your digital ID through the Myna Portal app or at a dedicated kiosk in your local municipal office. If you’re a resident in the Kansai region, most city halls in Osaka and Kyoto provide English instructions for this process. If your digital ID hasn’t been issued yet or the card reader at a clinic fails, you can present a Certificate of Eligibility (shikaku kakunin-sho) issued by your insurer or the NHI office. Separately, from June 14, 2026 Japan began introducing the Tokutei Zairyu Card, which merges the residence card and the My Number Card into a single document for foreign residents; the rollout is phased and, at the time of writing, optional, so confirm your own situation with your ward office. Carrying a digital backup or a printed copy of your registration status is a wise precaution during this transitional period. ### Translating Foreign Medical Records Don’t assume that Japanese physicians will be able to interpret medical reports written in English. While many doctors study English terminology, the administrative and legal requirements of Japanese hospitals often mandate that all official records in a patient’s file be in Japanese. Untranslated reports are frequently set aside, which can lead to redundant testing and increased costs. It’s also dangerous to rely on “self-translation” or free online tools for critical diagnostic data. A single mistranslated dosage or symptom can lead to significant medical errors. To maintain clinical accuracy and safety, you should [translate your medical records into Japanese](https://www.medictranslate.com/translation/) using professional services that understand the specific terminology used by the Ministry of Health, Labour and Welfare (MHLW). This ensures that your attending physician has a precise understanding of your medical history from the moment you enter the exam room. If you have complex medical history or ongoing prescriptions from your home country, contact MedicTranslate for professional coordination and certified document translation to ensure your records meet Japanese clinical standards. ## Overcoming the Language Barrier in Clinical Settings The assumption that you’ll easily find English speaking doctors in major Japanese cities is a common misconception that can lead to significant stress during a medical crisis. While many Japanese physicians have studied English medical literature, the ability to conduct a complex clinical consultation in a second language varies wildly across the country. The system is often most difficult to navigate during the diagnostic phase, where subtle descriptions of symptoms are the difference between an accurate assessment and a medical error. Relying on a doctor’s perceived fluency can lead to dangerous gaps in understanding regarding your treatment plan or medication side effects. Professional facilitation is not just about translating words; it’s about ensuring that your interests are protected and that the clinical staff has a complete picture of your health. When you use professional services, you reduce the “foreigner surcharge” of wasted time and administrative confusion. It allows you to focus on recovery while a facilitator manages the logistical hurdles of the Japanese medical environment. If you’re concerned about communicating your needs effectively, you can [contact MedicTranslate for coordination support](https://www.medictranslate.com/contact-us/) to ensure your voice is heard in the exam room. ### Professional Interpreters vs. Machine Translation Free translation apps are helpful for basic navigation, but they’re notoriously unreliable in high-stakes medical environments. Apps often fail to capture the nuance between a “dull ache” and a “sharp, localized pain,” which are critical distinctions for any physician. Furthermore, the Japanese medical system places a heavy legal emphasis on informed consent, a requirement strictly monitored by the Ministry of Health, Labour and Welfare (MHLW). Without a precise understanding of the risks and benefits of a procedure, true informed consent is impossible. MedicTranslate addresses this by coordinating a professional medical interpreter who understands both the linguistic and cultural expectations of a Japanese hospital. ### Preparing for the Consultation Preparation is your best defense against communication breakdowns. Before your appointment, you should create a “Symptom Cheat Sheet” that lists your current issues, their duration, and any previous treatments in Japanese. This document serves as a reliable reference point for the nursing staff during intake. Additionally, if you’re arriving in Japan with a referral letter from a physician in your home country, having that document professionally translated into Japanese is vital. Most Japanese hospitals will not accept untranslated foreign medical records as official documentation, which can delay your access to specialist care. By arriving with certified translations, you demonstrate procedural integrity and ensure your medical history is integrated into your Japanese records immediately. Don’t leave your health to chance with unreliable translation tools. Contact MedicTranslate today to coordinate a professional medical interpreter for your next appointment. ![Healthcare navigation Japan for foreigners](https://getautoseo.com/screenshots/getautoseocom_1783255230_tYYrq1M8.jpg) ## Pharmacies and Medication Management In Japan, the medical system operates on a strict separation of prescribing and dispensing. This means you’ll rarely receive medication directly from your doctor. Instead, you must take your physical prescription to a “Yakkyoku” (pharmacy). It helps to understand that the pharmacy is an independent checkpoint for safety. Pharmacists in Japan play a proactive role in reviewing your history to prevent drug interactions. This is why you’ll be issued an “Okusuri Techo”, or medication notebook. This small book is a vital safety record where every dispensed medication is logged. You should present it at every medical encounter to ensure clinical precision across different clinics. ### The Prescription Process in Japan Prescriptions in Japan have a very short shelf life. According to the Ministry of Health, Labour and Welfare (MHLW), a standard prescription is typically valid for only four days; this includes the day it was issued, weekends, and holidays. If you wait too long, you’ll need to return to the clinic for a new one. It’s also important to distinguish between a “Chouzai” (dispensing) pharmacy and a general “Drugstore” like Matsumoto Kiyoshi. While drugstores sell over-the-counter items, only those with a “Chouzai” sign can fill your official prescriptions. During your visit, the pharmacist will offer a consultation to discuss generic versus brand-name options. Having a translated list of your allergies and current foreign medications is essential here to help the pharmacist make informed safety checks. ### Importing Personal Medication Safely Bringing your own medication into Japan requires strict adherence to MHLW regulations to avoid issues at the border. The rules are categorized by the type of medication and the quantity. You may bring up to a one-month supply of prescription medicine without special permission. For over-the-counter (OTC) medicine, the limit is a two-month supply. These two limits are distinct and must never be conflated. If you need to bring more than a one-month supply of prescription medicine, you must apply for a “Yunyu Kakunin-sho” (import certificate) before you arrive. Controlled medicines such as narcotics, psychotropics, and stimulants are handled through a separate advance-permission process via the Narcotics Control Department, and some stimulants are prohibited outright. For a detailed breakdown of these requirements, see our [Airport Customs Form Guidance Japan: A 2026 Medical Declaration Guide](https://www.medictranslate.com/airport-custom-form/). ## Take Control of Your Health Journey in Japan Mastering the tiered medical system and the mandatory transition to digital insurance IDs ensures you receive efficient care without unnecessary surcharges. Whether you’re presenting an Okusuri Techo at a local pharmacy or securing a referral letter for a specialist hospital, precise documentation is the bridge between you and the Japanese medical community. Navigating the system well requires a proactive approach to linguistic and administrative hurdles. You shouldn’t feel overwhelmed by the paperwork required to maintain your well-being. MedicTranslate acts as your meticulous facilitator, offering certified medical translation with a 72-hour standard turnaround to keep your clinical records current. We provide specialized support for complex medication import documentation and expert coordination of medical interpreters to ensure your consultations are accurate and safe. You don’t have to manage these complexities alone. [Access professional medical navigation and translation support for Japan today](https://www.medictranslate.com/translation/). We’re here to help you move through the system with absolute clarity and confidence. ## Frequently Asked Questions ### How do I find an English-speaking doctor in Japan? You can locate English-speaking medical institutions through the [Japan National Tourism Organization (JNTO) medical search tool](https://www.jnto.go.jp/emergency/eng/mi_guide.html) or regional resources provided by the Ministry of Health, Labour and Welfare (MHLW). While many doctors in urban centers have basic English skills, fluency varies significantly across the country. For complex consultations, coordinating a professional interpreter is the most reliable way to ensure your symptoms are understood with clinical precision and accuracy. ### What should I do in a medical emergency in Japan? Dial 119 to request an ambulance if you are facing a medical emergency. Ambulance transport is generally free of charge in Japan, though you are responsible for the medical costs incurred at the hospital. Note that some hospitals in certain areas have introduced a fee (around 7,700 yen) for using emergency services when you are not admitted. Having your medical history and allergies already translated into Japanese can save vital time during emergency triage. ### Can I use my foreign health insurance in Japan? Most Japanese clinics and hospitals do not accept foreign private insurance directly at the payment counter. You will typically be required to pay 100% of the medical costs upfront and then seek reimbursement from your provider later. If you are a resident, you must use your Japanese Public Health Insurance Card or integrated My Number Card, which covers 70% of standard medical costs for most adults. ### Why do I need a referral letter to go to a hospital? The referral letter system is designed to prioritize local clinics for routine care and prevent large hospitals from becoming overcrowded. If you visit a general hospital without a “Syoujou-sho” from a local doctor, you will be charged a mandatory “Sentei Ryo” surcharge. This fee encourages a clinic-first approach for non-emergency medical issues. ### Is it safe to use Google Translate for my doctor’s appointment? Using machine translation apps is generally discouraged for high-stakes medical consultations due to the risk of significant mistranslation. Clinical terms and subtle symptom descriptions often lose their nuance in digital translation, which can lead to diagnostic errors. Professional coordination services provide the linguistic accuracy required for informed consent and precise treatment plans, ensuring your safety remains the top priority during every visit. ### What is the “Okusuri Techo” and do I really need one? The “Okusuri Techo” is a personal medication notebook that records every prescription dispensed to you at a Japanese pharmacy. You should always carry one because it allows pharmacists to check for dangerous drug interactions across different medical departments. Presenting this notebook at every pharmacy visit is a standard safety protocol that ensures your medication management is consistent, safe, and legally compliant with local health standards. ### How much does a typical doctor’s visit cost for a foreigner? A first-time visit to a local clinic usually costs between 2,000 and 5,000 yen if you are enrolled in the Japanese public insurance system. This amount represents your 30% co-payment for the consultation and basic administrative fees. If you do not have local insurance, you will be responsible for 100% of the cost, which can often exceed 15,000 yen depending on the diagnostic tests or imaging performed during the visit. ### Can I bring my ADHD medication to Japan? Japan has extremely strict regulations regarding ADHD medications; stimulants like Adderall are strictly prohibited and must not be brought in under any circumstances. For other permitted prescription medications, the Ministry of Health, Labour and Welfare (MHLW) allows you to bring up to a one-month supply. If you require more, you must apply for a Yunyu Kakunin-sho before arrival. Controlled medicines such as methylphenidate require separate permission from the Narcotics Control Department. Note that over-the-counter (OTC) medicines follow a different limit of up to a two-month supply without prior certification. Navigating the Japanese medical system involves complex administrative and linguistic challenges. If you need help managing your documentation or require a professional medical interpreter, contact MedicTranslate for expert coordination and translation assistance. ### Disclaimer *This article is for general information only and is not medical or legal advice. Rules in Japan can change, so please confirm current requirements with the Japanese Ministry of Health, Labour and Welfare (MHLW) or other official sources before acting. MedicTranslate provides medical translation and healthcare coordination services and does not provide medical treatment, diagnosis, or pharmaceutical supply. For help coordinating care or translating documents in Japan, contact MedicTranslate.* ![Ali Motahari](https://www.medictranslate.com/wp-content/uploads/2026/06/Author-Thumbnail.jpg) Article by Ali Motahari Ali is the founder and Representative Director of MedicTranslate Co., Ltd., a Kobe-based medical translation and healthcare coordination company that helps English-speaking foreign residents and visitors navigate the Japanese healthcare system, with a focus on the Kansai region. He has more than 20 years of experience in healthcare and healthcare IT, and is a doctoral researcher studying how healthcare organisations adopt clinical information systems. He writes about navigating medical care, translation, and the administrative and customs requirements that foreign patients face in Japan. MedicTranslate coordinates and translates; it does not provide medical treatment, diagnosis, or pharmaceutical supply. **Categories:** Uncategorized **Tags:** expat guide Japan, Japan Healthcare, Japanese health insurance, living in Japan, Medical Translation, medication import Japan, My Number Card --- ### [Japanese Hospital Admission Support: A Complete Guide for Foreign Patients](https://www.medictranslate.com/japanese-hospital-admission-support-a-complete-guide-for-foreign-patients/) **Published:** June 29, 2026 **Author:** @dmin@li **Excerpt:** In Japan, a successful hospital admission is often 30% medical and 70% administrative. For many foreign patients, the real challenge isn't the... **Content:** ![Doctor in a white coat with stethoscope consulting with a man and a nurse in blue scrubs in a bright clinic setting.](https://www.medictranslate.com/wp-content/uploads/2026/06/Translator.jpg "Japanese Hospital Admission Support: A Complete Guide for Foreign Patients – Medical Translation and Healthcare Support Services")Japanese Hospital Admission Support A Complete Guide for Foreign PatientsBeing admitted to a hospital in Japan can feel daunting when you do not speak the language and the system is unfamiliar. This guide walks through how admission works, the documents and translations you will need, how costs and the guarantor requirement are handled, and how professional language support can make the process calmer and clearer. ## Key takeaways - Planned admission usually follows a referral from a clinic to a larger hospital. - Clear, accurate translation of your medical history and consent forms is central to safe care. - Costs depend on your insurance status, room choice, income bracket, and the hospital. - Many hospitals ask for a guarantor, and a coordinator can help you meet documentation requirements. ## Understanding the Japanese hospital admission process (Nyuin) In Japanese, hospital admission is Nyuin. For most planned admissions, the path begins at a clinic, which then refers you to a hospital for specialist care or surgery. Arriving directly at a large hospital without a referral is possible in some cases but often attracts an additional fee, and emergencies are handled separately. ### Key terminology for your inpatient stay - **Nyuin:** admission. - **Taiin:** discharge. - **Shokai-jo:** the referral letter from your clinic. - **Setsumei to doi:** explanation and consent, the informed-consent process before procedures. ## The role of the international patient coordinator Larger hospitals, particularly those accredited to accept international patients, may have coordinators who help you move through admission. Where a hospital does not have this support, professional interpreting and translation fill the gap, so you understand what is being explained and agreed. ## Essential documentation and translation requirements Hospitals need to understand your history to treat you safely. Accurate translation of prior records, referral letters, medication lists, and consent forms reduces the risk of error and delay. ### Translation of prior medical records A faithful translation of your diagnoses, treatments, and medicines helps the care team plan appropriately. This is especially important for chronic conditions, allergies, and current medication. ### The admission agreement and consent forms Admission involves signing agreements and consent forms written in Japanese. You should understand what you are agreeing to. Professional interpreting during the explanation, and translation of the forms, ensure your consent is genuinely informed. ## Navigating costs, room types, and the guarantor system Costs change with each fee revision and vary by hospital, room type, region, and your income bracket. The figures below are indicative, not fixed prices. - For those enrolled in Japanese public insurance, the standard co-payment at the point of care is typically 30 percent. - Since the October 2024 reform, large hospitals, generally those with 200 or more beds, charge a minimum selective fee for patients who arrive without a referral letter. This fee starts at 7,000 yen plus tax for an initial visit and is set by each hospital above that minimum. - The High-Cost Medical Expense Benefit places a monthly cap on out-of-pocket costs for those enrolled in Japanese public insurance, with the cap depending on income. Eligibility and treatment of costs can differ for short-term visitors and non-residents. - Private and semi-private rooms attract an additional daily charge that varies widely by hospital and region. Verify current figures with the Ministry of Health, Labour and Welfare and with the hospital before relying on them. ### Room options and etiquette Shared wards are standard. Private rooms are available at extra cost. Hospitals usually have rules on food, visiting, and photography, so ask on admission. ### The guarantor (Hoshonin) requirement Many hospitals ask for a guarantor as part of admission. This can be difficult for foreign patients without local family. A coordinator or support service can help you understand and meet the documentation the hospital requires. MedicTranslate provides language and coordination support and does not act as your guarantor. ## Preparing your admission kit Bring your identification and insurance verification, your referral letter, translated medical records and medication list, and personal items for the stay. Arranging an interpreter for admission and for key meetings is worth doing in advance. ## Medication during your stay Bring your medicines in their original packaging with a translated list, and tell the care team what you take. If you are travelling to Japan with medicines, see our [guide to prohibited and restricted medicines](https://www.medictranslate.com/prohibited-medication-japan/) and our [airport medication support](https://www.medictranslate.com/airport-custom-form/) before you fly. ## How MedicTranslate supports your admission We help with the language and coordination that surround admission: interpreting at consultations and key meetings, translating records, consent forms, and discharge instructions, and helping you prepare the documents the hospital asks for. We stay on the language and coordination side and do not provide medical advice, treatment, or referrals. See our [translation and interpreting services](https://www.medictranslate.com/translation/), read our [complete guide to navigating Japanese healthcare](https://www.medictranslate.com/healthcare-navigation-in-japan-for-foreigners-a-complete-2026-guide/), or [contact us](https://www.medictranslate.com/contact-us/) to arrange support. ## Frequently asked questions ### Do I really need a guarantor to be admitted? Many hospitals ask for one. Requirements vary, so confirm with the specific hospital. A coordinator can help you understand and meet what is needed. ### Will my overseas insurance be accepted? Acceptance and billing vary by hospital and insurer. Confirm directly with the hospital and your insurer in advance, and be prepared for how upfront payment and reimbursement are handled. ### Can I bring my own medication into the hospital? Tell the care team what you take and bring it in original packaging with a translated list, so it can be reviewed and coordinated with your treatment. ### Are there English-speaking doctors in every hospital? No. Some hospitals, particularly accredited ones, offer language support, but it is not universal. Professional interpreting ensures you understand your care wherever you are treated. ### How much does a private room cost per day? It varies widely by hospital and region, and it is usually an additional charge that insurance may not cover. Confirm the current figure with the hospital. ### How can a medical interpreter help during hospitalisation? An interpreter helps you report symptoms accurately, understand consent and treatment, follow daily care and discharge instructions, and take part in decisions about your care. ### Reference Ministry of Health, Labour and Welfare: [mhlw.go.jp](https://www.mhlw.go.jp/english/). ### Disclaimer MedicTranslate provides medical translation, interpreting, and healthcare coordination support only. We do not provide medical, legal, or regulatory advice, we do not diagnose, prescribe, or provide treatment, and we do not refer patients to specific doctors or clinics. The information on this page is general and provided for informational purposes only. Eligibility, approvals, and outcomes depend on the applicable Japanese regulations and the decision of the relevant authority. Always consult a suitably qualified professional and verify current requirements with official sources before acting. ![Ali Motahari](https://www.medictranslate.com/wp-content/uploads/2026/06/Author-Thumbnail.jpg) Article by Ali Motahari Ali is the founder and Representative Director of MedicTranslate Co., Ltd., a Kobe-based medical translation and healthcare coordination company that helps English-speaking foreign residents and visitors navigate the Japanese healthcare system, with a focus on the Kansai region. He has more than 20 years of experience in healthcare and healthcare IT, and is a doctoral researcher studying how healthcare organisations adopt clinical information systems. He writes about navigating medical care, translation, and the administrative and customs requirements that foreign patients face in Japan. MedicTranslate coordinates and translates; it does not provide medical treatment, diagnosis, or pharmaceutical supply. **Categories:** Uncategorized **Tags:** Expat Life Japan, Foreign Patients in Japan, Guarantor System, Hospital Admission, Japan Healthcare, Medical Paperwork, Medical Translation, Shokaishō --- ### [Beautiful Smiles No Metal Wires Invisalign by Dr. T.K](https://www.medictranslate.com/beautiful-smiles-no-metal-wires-invisalign-by-dr-t-k-2/) **Published:** December 21, 2025 **Author:** Darren **Excerpt:** invisalign beautiful: Goodbye Metal Wires, Hello Your New Smile Orthodontic treatment has come a long way from traditional metal braces. For many adults... **Content:** ![Medical content image](https://www.medictranslate.com/wp-content/uploads/2025/10/pexels-tima-miroshnichenko-5355704-scaled.jpg "Medical content image") ## Goodbye Metal Wires, Hello Your New Smile Orthodontic treatment has moved well beyond traditional metal braces. For many adults and teens, visible wires and discomfort can be off-putting. Invisalign offers a modern, comfortable, and nearly invisible alternative for straightening teeth without interrupting daily life. ## What is Invisalign? Invisalign uses a series of custom-made, transparent aligners that gradually move your teeth into position over time. Unlike braces that rely on metal wires and brackets, Invisalign aligners are: - **Removable:** eat, brush, and floss normally. - **Comfortable:** made from smooth plastic, which reduces irritation. - **Discreet:** nearly invisible during treatment. Each aligner is typically worn for about one to two weeks before moving to the next in the series, gradually guiding your teeth toward their planned position. The exact plan and timeline are determined by your treating dentist. ## Invisalign at Komura Orthodontic Dentistry Komura Orthodontic Dentistry is located in Toyonaka City, Osaka, and is led by Dr. T. Komura. The clinic offers Invisalign treatment using digital planning tools, with an approach built around individual assessment. Services described by the clinic include: - Digital planning supported by CT and X-ray imaging. - A focus on minimally invasive treatment, aiming to avoid unnecessary extractions where clinically appropriate. - Care for both adults and teens. - Online consultation and digital monitoring options. Individual results depend on each patient's circumstances and clinical assessment. Treatment suitability, duration, and outcomes are determined by the treating dentist. ## How MedicTranslate can help If you are considering orthodontic treatment in Japan and do not speak Japanese, we can support the language side of your care. That includes interpreting during consultations, translating your treatment plan and consent forms so you understand them fully, and helping coordinate appointments. We provide language and coordination support and do not provide dental advice or referrals. [See our translation and interpreting services](https://www.medictranslate.com/translation/) or [contact us](https://www.medictranslate.com/contact-us/) to arrange language support for your dental appointments. ## Disclaimer MedicTranslate provides medical translation, interpreting, and healthcare coordination support only. We do not provide medical, legal, or regulatory advice, we do not diagnose, prescribe, or provide treatment, and we do not refer patients to specific doctors or clinics. The information on this page is general and provided for informational purposes only. Eligibility, approvals, and outcomes depend on the applicable Japanese regulations and the decision of the relevant authority. Always consult a suitably qualified professional and verify current requirements with official sources before acting. **Categories:** Uncategorized --- ### [Unlock Your Glow: Japan's Best Beauty Treatment](https://www.medictranslate.com/unlock-your-glow-japans-best-beauty-treatment/) **Published:** September 18, 2025 **Author:** Darren **Excerpt:** treatment unlock: Japan isn’t just a dream destination for foodies, shopaholics, and culture lovers but also a global leader in beauty treatments. Japan... **Content:** ## Unlock Your Glow: Japan’s Best Beauty Treatment ![Medical content image](https://www.medictranslate.com/wp-content/uploads/2025/09/pexels-cottonbro-4004122-1-scaled.jpg "Medical content image")Japan offers a wide range of beauty and aesthetic services, from established skincare and dermatology to newer device-based and cell-based procedures. This guide gives a neutral overview of the main categories international visitors may come across, so you can ask informed questions and make your own decisions. MedicTranslate does not provide, recommend, or endorse any treatment. We help with language and coordination so you can communicate clearly with the providers you choose. ## Common treatment categories you may encounter ### Regenerative and cell-based treatments Some clinics market treatments described as regenerative, including approaches that reference stem cells, exosomes, or growth factors. In Japan, cell-based and regenerative procedures are subject to specific regulation under the Act on the Safety of Regenerative Medicine. The safety and effectiveness of these approaches for cosmetic purposes are still debated and are not universally established. If you are considering one, ask the provider about their regulatory registration, the evidence they rely on, the risks, and what happens if there are complications. ### Injectable treatments Injectable procedures are widely offered. Formulations, indications, and provider qualifications vary. Ask which product is being used, whether it is approved in Japan for the intended use, who is administering it, and how aftercare and follow up are handled. ### Device-based and non-surgical treatments Non-surgical options include device-based procedures such as those using electrical muscle stimulation and other energy-based technologies. Marketing claims for these treatments vary widely, and results reported by providers are not guarantees. Ask about the specific device, the expected number of sessions, the evidence base, and any contraindications. ## Questions worth asking before any treatment - What are the qualifications and licensing of the person performing the treatment? - Is the product or device approved in Japan for this specific use? - What does the published evidence actually show, and what are the known risks? - What consent, aftercare, and follow up are provided, and in what language? - What is the total cost, and what is covered if a complication occurs? ## How MedicTranslate can help If you decide to pursue treatment in Japan, we can support the parts that are easy to get wrong across a language barrier. That includes interpreting during consultations, translating consent forms and treatment plans so you understand what you are agreeing to, and coordinating appointments. We stay on the language and coordination side and do not advise on which treatment to choose. [See our translation services](https://www.medictranslate.com/translation/) or [contact us](https://www.medictranslate.com/contact-us/) to arrange interpreting or document translation for your appointments in Japan. ## Disclaimer MedicTranslate provides medical translation, interpreting, and healthcare coordination support only. We do not provide medical, legal, or regulatory advice, we do not diagnose, prescribe, or provide treatment, and we do not refer patients to specific doctors or clinics. The information on this page is general and provided for informational purposes only. Eligibility, approvals, and outcomes depend on the applicable Japanese regulations and the decision of the relevant authority. Always consult a suitably qualified professional and verify current requirements with official sources before acting. Japan offers a wide range of beauty and aesthetic services, from established skincare and dermatology to newer device-based and cell-based procedures. This guide gives a neutral overview of the main categories international visitors may come across, so you can ask informed questions and make your own decisions. MedicTranslate does not provide, recommend, or endorse any treatment. We help with language and coordination so you can communicate clearly with the providers you choose. ## Common treatment categories you may encounter ### Regenerative and cell-based treatments Some clinics market treatments described as regenerative, including approaches that reference stem cells, exosomes, or growth factors. In Japan, cell-based and regenerative procedures are subject to specific regulation under the Act on the Safety of Regenerative Medicine. The safety and effectiveness of these approaches for cosmetic purposes are still debated and are not universally established. If you are considering one, ask the provider about their regulatory registration, the evidence they rely on, the risks, and what happens if there are complications. ### Injectable treatments Injectable procedures are widely offered. Formulations, indications, and provider qualifications vary. Ask which product is being used, whether it is approved in Japan for the intended use, who is administering it, and how aftercare and follow up are handled. ### Device-based and non-surgical treatments Non-surgical options include device-based procedures such as those using electrical muscle stimulation and other energy-based technologies. Marketing claims for these treatments vary widely, and results reported by providers are not guarantees. Ask about the specific device, the expected number of sessions, the evidence base, and any contraindications. ## Questions worth asking before any treatment - What are the qualifications and licensing of the person performing the treatment? - Is the product or device approved in Japan for this specific use? - What does the published evidence actually show, and what are the known risks? - What consent, aftercare, and follow up are provided, and in what language? - What is the total cost, and what is covered if a complication occurs? ## How MedicTranslate can help If you decide to pursue treatment in Japan, we can support the parts that are easy to get wrong across a language barrier. That includes interpreting during consultations, translating consent forms and treatment plans so you understand what you are agreeing to, and coordinating appointments. We stay on the language and coordination side and do not advise on which treatment to choose. [See our translation services](https://www.medictranslate.com/translation/) or [contact us](https://www.medictranslate.com/contact-us/) to arrange interpreting or document translation for your appointments in Japan. ## Disclaimer MedicTranslate provides medical translation, interpreting, and healthcare coordination support only. We do not provide medical, legal, or regulatory advice, we do not diagnose, prescribe, or provide treatment, and we do not refer patients to specific doctors or clinics. The information on this page is general and provided for informational purposes only. Eligibility, approvals, and outcomes depend on the applicable Japanese regulations and the decision of the relevant authority. Always consult a suitably qualified professional and verify current requirements with official sources before acting. **Categories:** Uncategorized **Tags:** Beauty, Cosmetics, Japan --- ### [Lost or Expired Medications during traveling in Japan](https://www.medictranslate.com/how-to-handle-lost-or-expired-medications-while-traveling-in-japan/) **Published:** November 14, 2024 **Author:** ginipighost@gmail.com **Content:** # Lost or Expired Medications in Japan Expired Meds while traveling in Japan or losing or running out of essential medications can be a stressful experience, especially in a foreign country with unique regulations around healthcare and prescriptions. Here’s a guide to managing this situation in Japan, and how **MedicTranslate** can help make the process easier. #### **1. Locate the Nearest Pharmacy (“Kusuriya”) or Hospital** Japan has pharmacies (kusuriya) in nearly every neighborhood, as well as hospitals and clinics with various specializations. Pharmacies handle over-the-counter medications, while hospitals and larger clinics can help with prescriptions. **Tip**: Major pharmacies in urban areas often have English-speaking staff, but smaller or rural ones may not. Having translated prescriptions or medical documentation can smooth out communication with pharmacists, helping you get what you need faster. #### **2. Bring Translated Copies of Your Prescriptions** If you need to refill a prescription, a Japanese healthcare provider will typically require a translated copy of your original prescription. MedicTranslate provides AI-powered translations of medical documents, ensuring that your prescriptions are clear and accessible to local healthcare professionals. **Tip**: Store your translated documents digitally with MedicTranslate so you can access them on your phone if needed. This also helps if you need to visit multiple pharmacies to locate specific medications. #### **3. Know What to Do if Your Medication is Restricted in Japan** Certain medications, such as some painkillers, ADHD medications, or anti-anxiety drugs, may be restricted in Japan. If you’re unable to replace these while in Japan, contact a Japanese healthcare provider to discuss possible alternatives. **Tip**: In cases where alternatives are required, MedicTranslate can help by translating medical recommendations from your home country doctor, giving Japanese providers the context they need to recommend suitable replacements. #### **4. Consider Travel Health Insurance with Prescription Coverage** If you’re traveling with essential medications, having travel health insurance with prescription coverage can be a lifesaver. This can help with both the costs of visiting a doctor and the costs of replacing lost medication. **Tip**: Carry the policy information and a list of nearby medical facilities covered by your insurance. Having MedicTranslate’s support with medical translations may also help simplify the claim process in Japan. #### **5. Seek Assistance from MedicTranslate for Ongoing Support** MedicTranslate is designed to support travelers with their medical needs, from translating prescriptions to helping with customs forms and storage of medical records. If you find yourself needing assistance with a prescription replacement, MedicTranslate can make the process more manageable and less stressful. --- **With MedicTranslate, travelers can manage medication replacements more easily in Japan.** By translating your documents and storing them securely, MedicTranslate provides peace of mind and a solution to unexpected travel hiccups. Contact us to learn more! **Categories:** Uncategorized --- ### [Top 5 Health Tips for Staying Well While Traveling in Japan](https://www.medictranslate.com/top-5-health-tips-for-staying-well-while-traveling-in-japan/) **Published:** November 14, 2024 **Author:** ginipighost@gmail.com **Content:** # Health Tips for Traveling in Japan Traveling to Japan is an exciting adventure, but adapting to a new environment can pose unique health challenges. From seasonal changes to dietary adjustments, here are essential tips to help you stay well while exploring Japan. Plus, learn how **MedicTranslate** can assist if you need medical support along the way. #### **1. Hydrate and Stay Cool in Humid Summers** Japan’s summers can be hot and humid, which may lead to dehydration or heat exhaustion if you’re not prepared. Always carry a water bottle and take advantage of Japan’s ubiquitous vending machines for drinks. Consider wearing lightweight, breathable clothing to stay comfortable. **Tip**: If you have health conditions that worsen in hot climates, such as asthma or cardiovascular issues, bring translated medical documentation. MedicTranslate can help with translations to ensure Japanese healthcare providers understand your needs in an emergency. #### **2. Prepare for Allergies During Cherry Blossom and Cedar Seasons** Seasonal allergies are common in Japan, especially during cherry blossom season (spring) and cedar season (late winter). Be aware of these potential allergens if you’re traveling during these times and consider bringing allergy medication. Note that some common allergy meds, like pseudoephedrine, may be restricted in Japan. **Tip**: Check if your allergy medication is allowed before traveling. If it requires a customs certificate, MedicTranslate can help you prepare the necessary documents in Japanese. #### **3. Eat Well, But Be Cautious with New Foods** Japan offers a rich variety of foods, from sushi and ramen to unique seasonal dishes. However, for those with food allergies or sensitivities, it’s essential to communicate dietary needs clearly. MedicTranslate can help translate key dietary restrictions, ensuring restaurants or healthcare providers understand your needs. **Tip**: If you have severe allergies, consider wearing a medical alert bracelet with translated information, or keep a translated allergy card handy to show servers and chefs. #### **4. Have a Plan for Minor Health Issues** It’s wise to prepare for minor health issues like colds, headaches, or stomach troubles. Japanese pharmacies, called “kusuriya,” offer a variety of remedies, but products may differ from what you’re used to. **Tip**: MedicTranslate provides easy access to translated medical records and prescriptions, making it simple for you to get the care you need at local pharmacies or clinics if your symptoms escalate. #### **5. Know Where to Find Medical Help in Japan** If you need medical assistance, Japan has excellent healthcare facilities, including clinics and hospitals with English-speaking staff in larger cities. However, having translated documents can make communication easier, especially for prescription medications or chronic conditions. --- **With MedicTranslate, your health is in good hands while you explore Japan.** From translating prescriptions to helping with customs paperwork, we provide essential support for travelers managing health needs abroad. Contact us to learn more about staying healthy and prepared during your Japanese adventure! **Categories:** Uncategorized --- ### [Essential Japanese Phrases for Healthcare and Emergencies](https://www.medictranslate.com/essential-japanese-phrases-for-healthcare-and-emergencies/) **Published:** November 14, 2024 **Author:** ginipighost@gmail.com **Content:** ![Essential Japanese Phrases for Healthcare and Emergencies](https://www.medictranslate.com/wp-content/uploads/2024/12/On-the-Go-Services.webp "Essential Japanese Phrases for Healthcare and Emergencies – Medical Translation and Healthcare Support Services – Medical Translation and Healthcare Support Services") # Healthcare and Emergencies When it comes to managing your health while traveling in Japan, knowing a few key phrases can be incredibly helpful. Whether you’re visiting a doctor, buying medication at a pharmacy, or navigating an emergency, here are essential Japanese phrases that can make your healthcare experience smoother. With **[MedicTranslate](https://www.medictranslate.com/)**, you’ll also have support in translating complex medical documents, giving you peace of mind wherever you go. #### **1. Basic Healthcare Phrases** These phrases will help you express basic medical needs or questions when visiting a clinic or hospital. - “Is there an English-speaking doctor?” **Japanese**: 英語を話す医師はいますか？ (*Eigo o hanasu ishi wa imasu ka?*) - “I have a prescription.” **Japanese**: 処方箋があります。 (*Shohōsen ga arimasu.*) - “I need a doctor.” **Japanese**: 医者が必要です。 (*Isha ga hitsuyō desu.*) - “Where is the nearest hospital?” **Japanese**: 一番近い病院はどこですか？ (*Ichiban chikai byōin wa doko desu ka?*) #### **2. Describing Symptoms** If you’re not feeling well, these phrases can help you communicate your symptoms to a doctor or pharmacist. - “I have a headache.” **Japanese**: 頭が痛いです。 (*Atama ga itai desu.*) - “I have a fever.” **Japanese**: 熱があります。 (*Netsu ga arimasu.*) - “I feel nauseous.” **Japanese**: 吐き気があります。 (*Hakike ga arimasu.*) - “I have an allergy to \[specific food or medicine\].” **Japanese**: 私は\[アレルゲン\]にアレルギーがあります。 (*Watashi wa \[arerugen\] ni arerugī ga arimasu.*) #### **3. Emergency Situations** In case of an emergency, these phrases can help you get immediate assistance. - “Please call an ambulance.” **Japanese**: 救急車を呼んでください。 (*Kyūkyūsha o yonde kudasai.*) - “It’s an emergency.” **Japanese**: 緊急です。 (*Kinkyū desu.*) - “I am hurt.” **Japanese**: けがをしました。 (*Kega o shimashita.*) #### **4. Pharmacy and Medication Phrases** If you need to purchase medication or speak to a pharmacist, these phrases can help. - “Do you have medicine for \[specific symptom, like a cold or headache\]?” **Japanese**: \[症状\]の薬はありますか？ (*\[Shōjō\] no kusuri wa arimasu ka?*) - “How often should I take this medication?” **Japanese**: この薬はどのくらいの頻度で飲むべきですか？ (*Kono kusuri wa dono kurai no hindo de nomu beki desu ka?*) #### **5. Simplify with MedicTranslate’s Support** While knowing key phrases is helpful, complex situations—like sharing medical records, prescriptions, or detailed symptoms—can still be challenging. **[MedicTranslate](https://www.medictranslate.com/)** offers AI-powered document translation for medical needs, ensuring that your health records are accessible and understandable to Japanese healthcare providers. --- **With [MedicTranslate](https://www.medictranslate.com/), navigating healthcare in Japan is easier and less stressful.** From prescriptions to doctor’s letters, MedicTranslate provides fast and accurate translations, helping you manage your health wherever you are in Japan. Contact us today to learn more! **Categories:** Uncategorized --- ## Pages ### [MedicTranslate: Access High Quality Health Services For Expats In Japan](https://www.medictranslate.com/) **Published:** November 19, 2024 **Author:** ginipighost@gmail.com **Content:** Medical Translation and Healthcare Support Services # Healthcare and medication support in Japan, in your language. MedicTranslate helps international residents and visitors with medication-import paperwork, clinic appointments, medical interpreting and human-validated translation. - Kobe-based - Japan-wide remote & document support - Secure platform upload available - Human-reviewed translation [Check medication requirements](https://platform.medictranslate.com/) [Arrange healthcare support](https://7c046d.share-ap1.hsforms.com/2Ot-9XgEmQvaeZb8XOD24QQ) [Request a translation quote](https://app.medictranslate.com/) Healthcare language and coordination support in Japan A Japanese medical document being translated into a readable document, alongside a booked appointment calendar, medication paperwork and an interpreter. **MedicTranslate coordinates, interprets, translates and prepares documents.** Medical care and clinical advice are provided by the clinic or healthcare professional you choose. ## Start with what you need Most people come to us for one of three things. Choose yours. ### Bringing medication into Japan - Preliminary review against published Japanese import requirements, based on your information - Import Confirmation (Yunyu Kakunin-sho) support where applicable - Prescription, doctor's-letter and customs documentation - Approval decisions remain with the Japanese authorities [Check medication requirements](https://platform.medictranslate.com/) ### Need a clinic or appointment - Appointment request and coordination in Japanese - Interpreting support on the day, in person or remote - Document translation before or after the appointment - All bookings subject to clinic acceptance; you choose the clinic - [See our partner clinics](#mt-partners) [Arrange healthcare support](https://7c046d.share-ap1.hsforms.com/2Ot-9XgEmQvaeZb8XOD24QQ) ### Need a document translated - **Medical:** records, prescriptions, letters, reports, test results and discharge summaries - **Non-medical:** certificates, licences, financial, legal, immigration and academic documents - Human-validated; certification options where required [Request a translation quote](https://app.medictranslate.com/) Our services ## Language and logistics, end to end Every service here is a language, coordination or document service. The medical care itself is always provided by your clinic. ![Completing a Japanese airport customs and medication import form](https://www.medictranslate.com/wp-content/uploads/2026/07/Airport-form.jpg)### Medication Import & Airport Customs Support Import Confirmation (Yunyu Kakunin-sho) paperwork, formerly the Yakkan Shoumei, plus translation of the prescriptions and doctor's letters customs may ask to see. We review the medication information you provide against published import requirements and prepare the documentation; approval decisions rest with the Japanese authorities. - Published Japanese restrictions or prohibitions that may apply to your medication - Whether an Import Confirmation may apply to you - Airport customs form assistance [Learn about medication & customs support](/airport-custom-form/) ![Doctor welcoming a patient at a Japanese hospital](https://www.medictranslate.com/wp-content/uploads/2025/11/Dorctor-in-the-hospital-2-1.jpg)### Healthcare Arrangement — Hospital & Clinic Booking Check-ups (kenko shindan), consultations and specialist visits, arranged end to end. We identify clinic options from the non-clinical criteria you give us, request the booking in Japanese, and handle reception and admin communication for you, rescheduling included. - Introductions to our partner clinic network - Booking requested in Japanese, subject to clinic acceptance - Pre-visit checklist; the clinic knows an interpreter is coming [Arrange an appointment](https://7c046d.share-ap1.hsforms.com/2Ot-9XgEmQvaeZb8XOD24QQ) ![A medical report prepared for translation](https://www.medictranslate.com/wp-content/uploads/2024/11/Medical-Document-Translationq.webp)### Medical Translation Medical records, prescriptions, doctor's letters, referral letters, results reports and vaccination records. Human-validated translation by experienced language professionals. Standard delivery is generally available within 72 hours for eligible standard documents after files, scope and payment are confirmed. - Certificate of Translation available where required, subject to the receiving authority's requirements - Secure platform upload is recommended; email submission is also accepted at the customer's discretion [Get a quote](https://www.medictranslate.com/translation/) ![Medical interpreter supporting a patient at an appointment in Japan](https://www.medictranslate.com/wp-content/uploads/2026/06/Translator.jpg)### Medical Interpreting An experienced interpreter with you at your appointment, so you and your doctor understand each other clearly. In person across Kansai, or by video and phone more broadly, including support at the pharmacy. - In person at the clinic or hospital - Remote by video or phone [Book an interpreter](/interpreters/) ### Additional services ### Notary & Certification Coordination Coordination of notarised signatures, certified copies and affidavits with the appropriate notary offices for official and legal use, with a focus on Hyogo and Kansai. Apostille and legalisation coordination available where applicable. [Notary services](/notary/) ### Non-Medical Document Translation Everyday official and personal documents, handled separately from our medical work: bank statements, birth and marriage certificates, driver's licences, legal documents, trade certificates, immigration paperwork and academic records, with certification options available where required. [Learn about document translation](/document_translation/) We deliver human-validated medical translation, interpreter support, and healthcare information assistance to support cross-border healthcare needs. ## Why MedicTranslate ### Accuracy & Confidentiality We prioritise accuracy and patient privacy, handling documents through our secure customer platform and in line with our Privacy Policy. ### Convenient & Reliable Our services are tailored to your needs, whether you're travelling for business, tourism, or living in Japan. ### Wide Network We work with partner clinics, experienced interpreters and collaborating organisations across Japan to support your healthcare communication. How it works ## Three steps, and we handle the Japanese You should not need to navigate Japanese-language healthcare arrangements alone. 1 ### Tell us what you need A document, an appointment, an interpreter, or medication paperwork for travel. Tell us your language, location and timing, and we quote you up front, before any work begins. 2 ### We coordinate and attend We prepare and translate documents in advance, request the booking in Japanese (subject to clinic acceptance), confirm what to bring, and attend as your interpreter, in person or remotely. 3 ### You receive and understand Your report is translated into your language. We can walk you through the translated document and clarify the wording used; clinical interpretation of findings must come from your doctor. **The same support continues after your visit:** follow-up interpreting, translation of onward referrals and receipts, records prepared for travel, and the same coordinator throughout, so you are not re-explaining yourself. Our process ## See MedicTranslate in action Medical translation is at the core of MedicTranslate's services for Japan. We provide human-validated medical translation, interpreter support, and healthcare information services to support individuals and organisations navigating cross-border healthcare needs. [ Watch this on the MedicTranslate YouTube channel ](https://www.youtube.com/@MedicTranslateDigital) Working together ## Partner clinics, healthcare professionals and organisations - [![Dr Akebane](https://www.medictranslate.com/wp-content/uploads/2026/07/Dr_Akabane.png)](/dr-akebane-telemedicine-online/) - [![Komura Clinic](https://www.medictranslate.com/wp-content/uploads/2026/07/Komura_clinic.jpg)](/doctor/doctor-komura/) - ![Tokizane Clinic](https://www.medictranslate.com/wp-content/uploads/2026/07/Tokizaneh-Clinic.jpg) - [![Happy Dental](https://www.medictranslate.com/wp-content/uploads/2026/07/Happy-Dental.png)](/doctor/dr-sato-dentist-tokyo/) - [![Sakura](https://www.medictranslate.com/wp-content/uploads/2026/07/Sakura.jpg)](/dr-toshiharu-aoki-acupuncture-and-chiropractic-tokyo/) - [![Go Gijin](https://www.medictranslate.com/wp-content/uploads/2026/07/Go-Gijin.jpg)](https://www.gogaijin.me/) - ![Language Resource](https://www.medictranslate.com/wp-content/uploads/2026/07/Language-resource.jpg) - [![Dr Nakagawa — Gastroenterology & Internal Medicine](https://www.medictranslate.com/wp-content/uploads/2026/07/GP.png)](/dr-nakagawa-gastroenterology-internal-medicine-osaka/) Are you a clinic or healthcare organisation? [Partner with us](/contact-us/) Our scope ## Exactly what we do, and what we do not We would rather be clear now than have you find out later. MedicTranslate is a healthcare technology company that facilitates healthcare communication, documentation and administrative coordination, not a healthcare provider. ### We do - Translate documents, records and results - Interpret at your appointment, in person or remotely - Prepare documentation, including medication-import paperwork - Coordinate appointments, requested in Japanese - Identify clinic options from your stated non-clinical criteria - Communicate administratively with clinics on your behalf ### We don't - Diagnose, or provide medical advice - Choose a doctor for you based on clinical judgement, or issue referrals - Guarantee clinic acceptance of a booking - Guarantee customs or government approval - Determine insurance eligibility, coverage or clinic fees - Act as a law firm, healthcare provider, customs authority or immigration sponsor ## Simplify Medical Translations Today With MedicTranslate, accessing accurate medical translations is easier than ever. Break language barriers and enhance your healthcare experience effortlessly. [Access the customer platform](https://app.medictranslate.com/) [Contact Us](/contact-us/) ![The MedicTranslate customer platform shown on a laptop](https://www.medictranslate.com/wp-content/uploads/2024/11/Mockup-laptop3.webp) FAQs ## Questions people ask us first Straight answers about what we can and cannot do for you. Can you help me bring medication into Japan? Yes. We review the medication, quantity and presentation information you provide against published Japanese import requirements and identify whether restrictions or an Import Confirmation (Yunyu Kakunin-sho) may apply. Where it does, we prepare the application paperwork and translate the prescriptions and doctor's letters the authorities or customs may ask to see. Approval decisions rest with the Japanese authorities. We do not issue approvals and we cannot guarantee customs clearance. Can you arrange a clinic appointment? Yes. We identify clinic options based on the non-clinical criteria you give us — your language, location and the type of service — request the booking in Japanese, arrange an interpreter to attend with you, and translate the results report afterwards. All bookings are subject to clinic acceptance, and our coordination fee is quoted up front before any work begins. **On cost:** Japanese health insurance may apply to eligible care. Coverage, patient contribution and fees are determined by the clinic and the relevant insurer. Routine check-ups (kenko shindan) are usually arranged through employers, municipalities or insurer programmes, or paid privately. Do you provide medical advice or choose my doctor? **No, and this matters.** MedicTranslate is a healthcare technology company that supports access to healthcare through translation, interpreting and administrative coordination; we do not diagnose, give medical advice, choose a doctor for you based on clinical judgement, or issue referrals. All medical care is provided by the clinic you choose. We can walk you through the translated document and clarify the wording used. Clinical interpretation of findings must come from your doctor, and we help you communicate your questions clearly. How quickly can you translate my documents? Standard delivery is generally available **within 72 hours** for eligible standard documents after files, scope and payment are confirmed. Longer or more complex documents may take more time, and we tell you the timeline and the price before we begin, not after. Every translation is human-validated by experienced language professionals, and a Certificate of Translation is available where required, subject to the receiving authority's requirements. How do you protect medical documents? Existing MedicTranslate account holders can upload medical records, prescriptions and other documents through our authenticated customer platform. Secure platform upload is recommended for medical documents. Customers may also choose to send documents by email. Ordinary email may carry additional privacy and security risks outside MedicTranslate's direct control, so please avoid including unnecessary medical information in a general enquiry. See our [Privacy Policy](/privacy-policy/) for information about document handling, access and retention. Where do you operate? We are based in **Kobe**. In-person interpreting and clinic coordination focus on **Kansai**, including Hyogo, Osaka and Kyoto. Document translation, certification coordination and medication import support are available wherever you are, including before you arrive in Japan, and remote interpreting is available beyond Kansai. If you are elsewhere in Japan, tell us what you need and we will tell you plainly whether we can help. Worked with us before? Your feedback helps other international patients find support. [Leave a Google review](https://g.page/r/CUgU6irmspu7EAI/review) ## What do you need help with? Tell us what you need, in your language. We will tell you what it costs and how long it takes before any work begins. [Medication requirements](https://platform.medictranslate.com/) [Healthcare appointment](https://7c046d.share-ap1.hsforms.com/2Ot-9XgEmQvaeZb8XOD24QQ) [Translation quote](https://app.medictranslate.com/) [General enquiry (non-sensitive questions)](/contact-us/) Price confirmed before work begins Reply within one business day Secure document process Kobe-based · In-person support across Kansai · Remote and document support Japan-wide **MedicTranslate is a healthcare technology company** supporting healthcare communication, documentation and administrative coordination in Japan through translation, interpreting, appointment coordination and document preparation. We are not a healthcare provider, law firm, customs authority or immigration sponsor; medical care and clinical decisions rest with the clinic and doctor you choose, bookings remain subject to clinic acceptance, and medication import approvals rest with the Japanese authorities. Full details: [Terms of Use](/medictranslate-terms-of-use/) · [Privacy Policy](/privacy-policy/). --- ### [Airport Customs Forms for Stress-Free Travel to Japan](https://www.medictranslate.com/airport-custom-form/) **Published:** November 21, 2024 **Author:** ginipighost@gmail.com **Content:** Travelling to Japan with medication? Check what you need before you go. [Check My Medication →](https://platform.medictranslate.com/) [WhatsApp Us](#) [Free Consultation](https://www.medictranslate.com/contact/) ✕ Japan Medication Import Support # Bringing *Medication* Into Japan: Documents and Customs Requirements Know exactly what paperwork you need in under 5 minutes. Some prescription medications require documentation before entering Japan. Get clear guidance on what paperwork and translations are required before you travel. [Check My Medication](https://platform.medictranslate.com/) [Book a Free Consultation](https://www.medictranslate.com/contact/) **1.** Select your language **2.** Enter medication details **3.** Review likely document needs Content reviewed against official MHLW and Narcotics Control Department guidance · Last updated 12 July 2026 ![Video thumbnail: travellers reviewing prescription documents before entering Japan](https://www.medictranslate.com/wp-content/uploads/2026/07/MT_video.jpg) Watch the guide Watch this short guide before travelling to Japan with medication. Healthcare-focused support Email & WhatsApp support 5-minute free assessment Confidential document handling [When you need support](#situations) [Medication types](#medication-types) [Import rules](#rules) [Documents](#documents) [How it works](#process) [Packages](#support-packages) [Free checklist](#checklist) [FAQ](#faq) When you may need support ## When Do You Need a Medical Translation in Japan? You may need a Japanese translation of your prescription, doctor's letter, or medical records whenever documents must be understood by customs officials, clinics, pharmacies, or Japanese authorities. These are the most common situations travellers face. ![Customs inspection of traveller medication documents at a Japanese airport](https://www.medictranslate.com/wp-content/uploads/2026/06/Customs.jpg) Customs Inspection Customs officers may inspect medication on entry. Translated prescription documents help you explain what you are carrying and why, avoiding delays or refused entry. ![Traveller attending a hospital visit in Japan with medical documents](https://www.medictranslate.com/wp-content/uploads/2026/06/traveller.jpg) Hospital Visits & Emergencies In clinic visits or emergencies, language barriers can delay treatment. Translated medication records help Japanese doctors respond quickly and accurately. ![Prescription medication refill support at a pharmacy in Japan](https://www.medictranslate.com/wp-content/uploads/2026/06/Meds.jpg) Pharmacy Refills Overseas prescriptions are usually not accepted directly by Japanese pharmacies. Translated records help explain your usual medication when you need a refill. ![Yunyu Kakunin-sho medication import application documents for Japan](https://www.medictranslate.com/wp-content/uploads/2026/06/Yunyu-kakunin-sho-scaled.jpg) Import Application (Yunyu Kakunin-sho) Advance-approval applications may require supporting medical documents to be prepared or translated before Japanese authorities will review them. ![Regulated medicines for pre-existing conditions](https://www.medictranslate.com/wp-content/uploads/2026/01/Pre-existing-conditions.jpg) Controlled & Regulated Medicines Many medications for ADHD, bipolar disorder, and neurological conditions are tightly regulated in Japan. Without advance checks and translated documentation, treatment can be interrupted unexpectedly. ![Traveller at airport checking luggage with medication](https://www.medictranslate.com/wp-content/uploads/2026/01/Airport-bag.jpg) Lost Luggage & Insulin Dependency When insulin or critical medication is lost in transit, replacement delays can become dangerous. Clear, translated documentation can determine how quickly help is available. **These situations are common and preventable.** Understanding the rules before you travel helps avoid unnecessary delays or complications at customs. Who this is for ## Common Medication Types We Assess Japan's rules focus on the active ingredients in a medication. These are common medication categories travellers ask us about before entering Japan. ADHD or Anxiety Medication Travelling with medication used for ADHD, anxiety, or sleep disorders. Diabetes / Insulin Travelling with insulin, glucose monitors, or diabetes supplies. Injectable Medication Bringing medication that requires syringes, injection pens, or needles, including safe needle-disposal requirements in Japan. Multiple Prescriptions Travelling with multiple prescription medications for long-term health conditions. Severe Allergies / EpiPen Travelling with emergency allergy medication such as an EpiPen. Cancer Treatment Carrying medication related to chemotherapy or ongoing cancer care. If your medication is not listed above, check your situation using the free self-assessment tool below. [Check My Medication](https://platform.medictranslate.com/) What you need to know ## Rules for Bringing Medication Into Japan Japan allows many medicines to be brought into the country for personal use, but the rules depend on the medication type, active ingredient, quantity, and whether the medicine is controlled or restricted. The requirements below reflect guidance published by Japan's [Ministry of Health, Labour and Welfare](https://www.mhlw.go.jp/english/). Personal Use Most prescription medications can be brought for personal use Most prescription medications can be brought for personal use in small quantities. 1-Month Supply Bringing more than a 1-month supply may require advance approval Bringing more than a 1-month supply may require advance approval, known as Yunyu Kakunin-sho. Banned Substances Some medications are restricted or prohibited in Japan Some medications, including certain ADHD or anxiety medications, are restricted or prohibited in Japan. [See the full prohibited and restricted medication list →](https://www.medictranslate.com/prohibited-medication-japan/) Documentation Carry a prescription or doctor's letter Carry a prescription or doctor's letter, with a Japanese translation if needed. Strict Regulations Restricted medications may be delayed, refused entry, or confiscated Restricted medications may be delayed, refused entry, or confiscated if required approvals or supporting documents are not available. Before you travel ## Preparing the Right Documents Before Your Trip The documents you need depend on your medication, quantity, and whether the medicine requires advance approval. 01 Prescription or Doctor's Letter Bring the original prescription or doctor's letter explaining the medication, dosage, and medical condition. 02 Japanese Translation Prepare a Japanese translation if your prescription or doctor's letter is not written in Japanese. 03 Import Certificate (Yunyu Kakunin-sho) Apply for a Yunyu Kakunin-sho, also known as a Yakkan Shoumei, if your medication or quantity requires advance approval. 04 Customs Declaration and Supporting Documents Present your medication and necessary supporting documents to customs officials when entering Japan if requested. Translation requirements ## When Do You Need a Japanese Translation? Medical documents issued outside Japan are usually written in your native language. Japanese authorities, customs officials, doctors, or pharmacists may need a Japanese translation to understand the medication and its purpose. A translation is likely needed when: - ✓You are submitting medical documentation as part of a Yunyu Kakunin-sho application - ✓Customs officials need to understand the medication you are carrying - ✓You have lost or need to refill your prescription while in Japan - ✓You need to speak with a doctor or visit a hospital in Japan ### Not sure what documents you need? Use the free assessment tool to check your medication and see what approvals or documents may be required before travelling to Japan. Takes under 5 minutes. [Check My Medication](https://platform.medictranslate.com/)Free assessment, no account required How it works ## 4 Simple Steps to Travel to Japan With Medication 1 Prepare Your Documents Gather your prescription, doctor's letter, medication details, dosage, and travel itinerary. 2 Check Your Medication Use the free assessment tool to understand whether documentation or advance approval may be required. 3 Prepare Supporting Documents Request translation and document preparation support for customs or Yunyu Kakunin-sho requirements. 4 Travel With Clearer Documentation Carry translated documents and any required approval documents when entering Japan. [Check My Medication](https://platform.medictranslate.com/) MedicTranslate provides translation, document preparation, and general informational support only. Approval is issued by the relevant Japanese authorities. Final decisions remain solely with Japanese government bodies. Support packages ## Choose the Support That Fits Your Needs Select the level of support that best matches your situation and travel requirements. Applying for a Yunyu Kakunin-sho? Japanese authorities typically require 2–4 weeks to process. Start your assessment early. Medical document translation and notarisation support are currently available in English and German. The complimentary 15-minute consultation is provided in English. Admin Support Only $180 USD For travellers who already have translated medical documents, or will handle translation separately, and need support preparing the medication import paperwork. - ✓ Document preparation guidance - ✓ Import templates & forms - ✓ Step-by-step instructions [Get Admin Support](https://platform.medictranslate.com/?package=admin) Prices and inclusions are subject to our [Terms of Use](https://www.medictranslate.com/medictranslate-terms-of-use/) and [Commercial Disclosure](https://www.medictranslate.com/specified-commercial-transactions/). RecommendedComplete Import Package $249 USD Full administrative support with certified medical document translation — everything most travellers need. - ✓ Everything in Admin Support - ✓ Certified medical translation - ✓ Ready-to-submit drafts for your review - ✓ Professional document review Admin Support $180 + Medical Translation $79, with a $10 bundle discount applied. [Get the Complete Package](https://platform.medictranslate.com/?package=complete) Prices and inclusions are subject to our [Terms of Use](https://www.medictranslate.com/medictranslate-terms-of-use/) and [Commercial Disclosure](https://www.medictranslate.com/specified-commercial-transactions/). Complete + Notarisation $548 USD For special cases only: everything in the Complete Import Package plus official legal notarisation for formal requirements. - ✓ Everything in the Complete Import Package - ✓ Notarised translation support, where applicable - ✓ Legal authentication support, where applicable Complete Import Package $249 + Notarisation add-on $299. [Get Complete + Notarisation](https://platform.medictranslate.com/?package=notarization) Prices and inclusions are subject to our [Terms of Use](https://www.medictranslate.com/medictranslate-terms-of-use/) and [Commercial Disclosure](https://www.medictranslate.com/specified-commercial-transactions/). Not sure which package is right for you? [Book the free consultation first →](https://www.medictranslate.com/contact/) Payment is processed in US dollars. MedicTranslate provides translation, document preparation, and general informational support only. We do not provide legal, immigration, customs, or medical advice. Japanese import requirements and approval decisions are determined solely by the relevant Japanese authorities and may change without notice. Free download ## Get the Japan Medication Travel Checklist Not travelling just yet? Get the free step-by-step checklist covering documents, quantities, Yunyu Kakunin-sho timing, and what to carry through customs — so nothing is missed when you do book. Send Me the Checklist Thanks! Your checklist is on its way — check your inbox in the next few minutes. Something went wrong. Please try again, or email us via the contact page. We only use your email to send the checklist and occasional travel-medication updates. See our [Privacy Policy](https://www.medictranslate.com/privacy-policy/). Final Decision Japanese authorities determine whether a medicine may be imported Bringing restricted medication without the correct documentation can result in confiscation, delays at entry, or in serious cases, detention and legal penalties. Final approval rests solely with Japanese government authorities. Common questions ## Frequently Asked Questions Answers to the most common concerns travellers have before visiting Japan with medication. I'm only visiting Japan for a week. Do I really need documentation?The length of your trip does not determine whether documentation is required. What matters is the type of medication, active ingredient, and quantity you bring. Some travellers may not need special procedures, while others may need supporting documents or advance approval. What happens if I don't translate my prescription?If customs officials or healthcare professionals cannot clearly understand your medication or why you are carrying it, they may ask for additional documentation. A prescription, doctor's letter, and Japanese translation can help explain the medication and its purpose. Will customs confiscate my medication?Customs officers may inspect medication when travellers enter Japan. If a medication is restricted, prohibited, or requires documentation that is not available, it may be delayed, refused entry, or confiscated. Serious cases may involve legal penalties. I am travelling soon. How long does the process take?It depends on your medication and what documentation is required. If advance approval is needed, the application must be reviewed by Japanese authorities before travel. Travellers should check as early as possible. Can my partner or family member carry my medication for me?Not always. Some controlled medicines must be carried by the traveller who has obtained permission. Do not assume another person can carry your medication for you. Can I mail my medication to Japan instead of carrying it with me?Mailing medication may be subject to different rules, especially for controlled substances. Some medicines cannot be mailed or transported by another person. Check the requirements before sending any medication. What if I run out of medication and need a refill in Japan?You may need to see a doctor in Japan. Prescriptions issued overseas may not be accepted by Japanese pharmacies. Carrying translated medical documents can help explain your medication history. Can I bring over-the-counter medication into Japan?Many over-the-counter medicines can be brought into Japan for personal use, but some ingredients common overseas may be restricted in Japan. Check the active ingredients before travelling. Some common cold and allergy products contain ingredients restricted in Japan. [See the prohibited and restricted medication list →](https://www.medictranslate.com/prohibited-medication-japan/) Do I need to print my translated documents?It is recommended to carry printed copies of important medical documents. Printed documents are easier to present during customs inspection or medical visits. Where can I find more information?For the most current and authoritative information, refer to official Japanese government sources such as the Ministry of Health, Labour and Welfare, the Narcotics Control Department, and Japan Customs before travelling. Official information ## Official Resources ### Always refer to official sources For the most current and authoritative information, always refer to official Japanese government websites before travelling. [Ministry of Health, Labour and Welfare (MHLW)](https://www.mhlw.go.jp/english/) [Narcotics Control Department (NCD)](https://www.ncd.mhlw.go.jp/en/) [Japan Customs](https://www.customs.go.jp/english/index.htm) [Japan National Tourism Organisation (JNTO)](https://www.jnto.go.jp/eng/) This page is informational content prepared by MedicTranslate Co., Ltd. (Kobe, Japan) and reviewed against published MHLW and Narcotics Control Department guidance. Last updated 12 July 2026. It does not constitute legal, immigration, customs, or medical advice. Multilingual support ## Assessment Form – Supported Languages Our free medication assessment tool is available in 13 languages. Select your language to get started. [ENEnglish](https://platform.medictranslate.com/?lang=en) [中文中文](https://platform.medictranslate.com/?lang=zh) [한한국어](https://platform.medictranslate.com/?lang=ko) [عالعربية](https://platform.medictranslate.com/?lang=ar) [ESEspañol](https://platform.medictranslate.com/?lang=es) [PTPortuguês](https://platform.medictranslate.com/?lang=pt) [FRFrançais](https://platform.medictranslate.com/?lang=fr) [DEDeutsch](https://platform.medictranslate.com/?lang=de) [ไทยไทย](https://platform.medictranslate.com/?lang=th) [VITiếng Việt](https://platform.medictranslate.com/?lang=vi) [हिहिन्दी](https://platform.medictranslate.com/?lang=hi) [IDBahasa Indonesia](https://platform.medictranslate.com/?lang=id) [TLTagalog](https://platform.medictranslate.com/?lang=tl) [Check My Medication](https://platform.medictranslate.com/)Free self-assessment, select your language on the platform to get started ## Travelling soon? We're here to help. Check your medication in under 5 minutes. [Check My Medication](https://platform.medictranslate.com/) [Book a Free Consultation](https://www.medictranslate.com/contact/) --- ### [Dr Kijima - Dentist Osaka](https://www.medictranslate.com/doctor/dr-kijima-dentist-osaka/) **Published:** July 7, 2026 **Author:** @dmin@li **Content:** MedicTranslate Partner Clinic# Partner ClinicMedicTranslate partner clinic Comprehensive family dentistry in Suita, Osaka MedicTranslate can assist international patients with appointment coordination, interpreter arrangements and medical document translation. 12 min from Okamachi Station [ Request an Appointment ](mailto:info@medictranslate.com) [ Ask About Language Support ](mailto:info@medictranslate.com) No charge to submit an enquiry. Appointments are subject to clinic acceptance and availability, with coordination provided by MedicTranslate. ![](data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg'/%3E) **Since 1992**Serving Suita Families ## Doctor Profile Areas of practice and professional background ### Areas of Practice ### Professional Background Professional information is supplied by the clinic and may be updated from time to time. ## Clinic Overview Comprehensive dental care for children, adults and families in Suita ![]() Illustration **Precise diagnostics, personalised plans** Digital measurement with CT and X-ray imaging supports accurate diagnosis and individualised treatment. ### Flow ### More than paediatric dentistry: a full family dental service Clinic overview to load. Need dental care in Suita? Submit an appointment request and tell us what support you need. [Request an Appointment](mailto:info@medictranslate.com) ### Clinic Access Transport and parking details for planning your visit. ## Treatment & Care Approach Comprehensive care built around communication, prevention and family access Information provided by the clinic. Treatment options, duration, suitability and outcomes are determined by the clinic on an individual clinical basis. ## How MedicTranslate Supports Your Visit A clear process from your first enquiry to a confirmed appointment. ### 1. Tell Us What You Need Share your preferred appointment date, treatment concern and language-support requirements. ### 2. We Contact the Clinic MedicTranslate contacts the clinic to check availability and relevant appointment requirements. ### 3. Language Support Is Arranged Interpreter or document-translation support is coordinated where requested and available. ### 4. You Review and Confirm You receive the proposed appointment details, support scope and applicable MedicTranslate fees before confirming. ### 5. Attend Your Confirmed Appointment Attend the clinic according to the confirmed appointment instructions. **There is no charge to submit an initial enquiry.** Appointment requests are subject to clinic acceptance and availability, and submitting a request does not guarantee an appointment. Where a MedicTranslate fee applies, we provide the amount for approval before the relevant interpreting, translation or coordination service is confirmed. ## Fees & Responsibility How fees work, and who is responsible for your treatment ### Clinic fees and MedicTranslate fees are separate ## Treatment responsibility, fees and MedicTranslate’s role ## Operating Hours The clinic’s regular opening hours are shown below. ### Weekly Schedule Closed Thursdays and Sundays Weekly clinic opening hours **●** Open× Closed ### Please note Clinic hours may change due to public holidays, staff availability or other operational requirements. Confirmed appointment details take precedence over the general schedule shown here. Last confirmed: 8 July 2026 [Check Appointment Availability](mailto:info@medictranslate.com) ## Location & Contact Clinic details and international patient support ## International Patient FAQ Practical answers about appointments, language support, fees and responsibility. This service is not intended for urgent or life-threatening emergencies. Contact local emergency services where immediate care is required. International patients welcome## Ready to arrange your visit? Request appointment coordination or ask about interpreter and medical document translation support. [Request an Appointment](mailto:info@medictranslate.com) [Ask About Language Support](mailto:info@medictranslate.com) Appointment confirmation is subject to clinic approval and availability. Clinic fees and MedicTranslate support fees may apply separately. Clinic information is subject to change. Please confirm operating hours, availability and services before travelling. MedicTranslate provides language, communication and appointment-coordination support; assessment, diagnosis and treatment are provided solely by the clinic. This service is not intended for medical emergencies. Last updated: 11 July 2026. [Request Appointment](mailto:info@medictranslate.com)[Language Support](mailto:info@medictranslate.com) ## Ready to arrange your visit? Tell us what you need — an appointment, an interpreter or document translation — and we coordinate directly with the clinic and confirm every detail with you first. Submitting an enquiry is free. Nothing is booked until the clinic accepts your date. Book a free intro call Send a request by email Loading secure request form… Gmail Outlook Mail app Copy Preview the messageTo: info@medictranslate.com Subject: ``` ``` Please share only what’s needed to coordinate your request. Do not send identification documents or detailed medical records by email; we’ll provide secure instructions if they’re needed. Information may be shared with the selected clinic and approved language providers to process your request, in line with our [Privacy Policy](https://www.medictranslate.com/privacy-policy/). ` : ""); }; fillCollapsible("responsibility-body", CLINIC.responsibility, "Read the full responsibility notice"); fillCollapsible("pricing-body", CLINIC.pricing, "Read more about fees"); const access = byId("access-list"); if (access) access.innerHTML = CLINIC.access.map((t) => `Access**${esc(t)}** `).join(""); const reasons = byId("reasons-list"); if (reasons) reasons.innerHTML = CLINIC.reasons.map((r) => `${reasonSvg(r.icon)}### ${esc(r.title)} ${esc(r.text)} `).join(""); const flow = byId("flow-list"); if (flow && Array.isArray(CLINIC.flow) && CLINIC.flow.length) { flow.innerHTML = CLINIC.flow.map((s) => `7. **${esc(s.title)}**${esc(s.text)} `).join(""); } else { const flowCard = root.querySelector(".flow-card"); if (flowCard) flowCard.style.display = "none"; } const hoursHead = byId("hours-head"); const hoursBody = byId("hours-body"); if (hoursHead && hoursBody && Array.isArray(CLINIC.hours) && CLINIC.hours.length) { const sessionLabels = CLINIC.hours.map((row) => esc(row.label || (row.opens + "–" + row.closes))); hoursHead.innerHTML = `Day${sessionLabels.map((label) => `${label}`).join("")}`; hoursBody.innerHTML = DAYS.map((day, idx) => { const cells = CLINIC.hours.map((row) => { const isOpen = Array.isArray(row.open) ? !!row.open[idx] : false; return isOpen ? `●Open` : `×Closed`; }).join(""); return `${esc(day)}${cells}`; }).join(""); } const hoursNotes = byId("hours-notes"); if (hoursNotes && Array.isArray(CLINIC.hoursNotes)) hoursNotes.innerHTML = CLINIC.hoursNotes.map((n) => `17. ${esc(n.label)}${esc(n.value)} `).join(""); const contact = byId("contact-list"); if (contact) { const pin=``; const tel=``; const route=``; const park=``; const globe=``; const mail=``; const li = (svg, label, inner) => `25. ${svg}**${label}**${inner} `; const site = CLINIC.website ? li(globe, "Clinic website", `[${esc(CLINIC.website.replace(/^https?:\\/\\//, ""))}](${esc(CLINIC.website)})`) : ""; contact.innerHTML = li(pin, "Address", `${CLINIC.addressLines.map(esc).join(" ")}`) + (CLINIC.phoneDisplay ? li(tel, "Clinic telephone", `[${esc(CLINIC.phoneDisplay)}](tel:${esc(CLINIC.phoneTel)})`) : "") + li(route, "Nearest stations", `${CLINIC.accessLines.map(esc).join(" ")}`) + li(park, "Parking", `${esc(CLINIC.parking)}`) + site + li(mail, "English support", `[${esc(CLINIC.supportEmail)}](mailto:${esc(CLINIC.supportEmail)})`); } const map = byId("map-frame"); if (map) { map.src = "https://www.google.com/maps?q=" + encodeURIComponent(CLINIC.mapQuery) + "&output=embed"; map.title = "Map showing " + CLINIC.nameEn; } const faq = byId("faq-list"); if (faq) faq.innerHTML = CLINIC.faq.map((f) => `${esc(f.q)}${esc(f.a)} `).join(""); /* JSON-LD — only the entities enabled in CLINIC.schema */ const id = (frag) => CLINIC.canonical + "#" + frag; const graph = []; const specs = CLINIC.hours.map((row) => ({ "@type": "OpeningHoursSpecification", dayOfWeek: DAYS.filter((_, i) => row.open[i]), opens: row.opens, closes: row.closes })); const addr = { "@type": "PostalAddress", streetAddress: CLINIC.address.streetAddress, addressLocality: CLINIC.address.locality, addressRegion: CLINIC.address.region, addressCountry: CLINIC.address.country }; if (CLINIC.address.postalCode) addr.postalCode = CLINIC.address.postalCode; if (CLINIC.schema.dentist) { const clinicNode = { "@type": CLINIC.schemaType, "@id": id("clinic"), name: CLINIC.nameEn, url: CLINIC.canonical, image: CLINIC.clinicImage || CLINIC.portrait, priceRange: CLINIC.priceRange, address: addr, openingHoursSpecification: specs }; if (CLINIC.nameJa && CLINIC.nameJa !== CLINIC.nameEn) clinicNode.alternateName = CLINIC.nameJa; /* V4: schemaTelephone (schema-only) takes precedence; falls back to phoneTel for template compatibility. Populated only when verified. */ const schemaTel = CLINIC.schemaTelephone || CLINIC.phoneTel; if (schemaTel) clinicNode.telephone = schemaTel; if (CLINIC.website) clinicNode.sameAs = [CLINIC.website]; graph.push(clinicNode); } if (CLINIC.schema.person) graph.push({ "@type": "Person", "@id": id("doctor"), name: CLINIC.doctorName, jobTitle: CLINIC.doctorJobTitle || "Physician", worksFor: { "@id": id("clinic") } }); if (CLINIC.schema.profilePage) graph.push({ "@type": "ProfilePage", "@id": id("profile"), url: CLINIC.canonical, name: CLINIC.seoTitle, description: CLINIC.seoDescription, mainEntity: { "@id": id("doctor") }, about: { "@id": id("clinic") } }); if (CLINIC.schema.faqPage) graph.push({ "@type": "FAQPage", "@id": id("faq"), mainEntity: CLINIC.faq.map((f) => ({ "@type": "Question", name: f.q, acceptedAnswer: { "@type": "Answer", text: f.a } })) }); if (CLINIC.schema.breadcrumb) graph.push({ "@type": "BreadcrumbList", "@id": id("breadcrumb"), itemListElement: [ { "@type": "ListItem", position: 1, name: "MedicTranslate", item: "https://www.medictranslate.com/" }, { "@type": "ListItem", position: 2, name: CLINIC.heroHeading || CLINIC.nameEn, item: CLINIC.canonical } ] }); const ldEl = byId("clinic-jsonld"); if (ldEl && graph.length) ldEl.textContent = JSON.stringify({ "@context": "https://schema.org", "@graph": graph }); /* Booking picker */ const enc = encodeURIComponent; const to = CLINIC.supportEmail; const su = CLINIC.emailSubject || (CLINIC.nameEn + " appointment request"); const body = CLINIC.emailBody || ""; const hasBooking = CLINIC.googleBookingUrl.trim().length > 0; const dialog = byId("booking-dialog"); const canDialog = !hasBooking && dialog && typeof dialog.showModal === "function"; /* HubSpot form + meetings wiring */ const HS = CLINIC.hubspot || {}; const hasHsForm = !!(HS.formId && HS.portalId); /* The intro-call option only renders with a valid full URL (must start with https://, e.g. https://meetings.hubspot.com/xxxx). A missing or malformed value hides the option entirely rather than showing a dead button. */ const meetUrl = (HS.meetingUrl || "").trim(); const hasHsMeet = /^https?:\/\//i.test(meetUrl); let hsFormMounted = false; /* V4: destination reported in CTA events */ const ctaDestination = hasHsForm ? "hubspot_form" : (hasBooking ? "booking_url" : "email"); const mountHsForm = () => { if (hsFormMounted || !hasHsForm) return; hsFormMounted = true; const target = byId("bd-hsform"); const create = () => { if (!(window.hbspt && window.hbspt.forms)) return; if (target) target.innerHTML = ""; window.hbspt.forms.create({ region: HS.region || "na1", portalId: HS.portalId, formId: HS.formId, target: "#bd-hsform", onFormReady: function () { /* Stamp the hidden clinic-context field so one shared form can report per clinic. Handles both input and select renderings of the hidden dropdown property. Fails silently if the property isn't on the form. */ try { const input = root.querySelector('#bd-hsform input[name="' + HS.contextProperty + '"], #bd-hsform select[name="' + HS.contextProperty + '"]'); if (input) { input.value = HS.contextValue || CLINIC.nameEn; input.dispatchEvent(new Event("input", { bubbles: true })); input.dispatchEvent(new Event("change", { bubbles: true })); } } catch (e) { /* no-op */ } gtm("clinic_hubspot_form_ready"); }, /* V4: submit tracked via the embed callback — DOM listeners are unreliable across HubSpot's iframe/inline render modes. */ onFormSubmitted: function () { gtm("clinic_hubspot_form_submit"); } }); }; if (window.hbspt && window.hbspt.forms) { create(); return; } const s = document.createElement("script"); /* Region-aware embed script: na1 uses js.hsforms.net; other data centres (ap1, eu1, na2, ...) use js-.hsforms.net. \*/ const reg = (HS.region || "na1").toLowerCase(); s.src = reg === "na1" ? "https://js.hsforms.net/forms/embed/v2.js" : "https://js-" + reg + ".hsforms.net/forms/embed/v2.js"; s.async = true; s.onload = create; s.onerror = () => { if (target) target.innerHTML = 'The form could not load. Please use the email options below. '; try { openEmailPanel(true); } catch (\_) {} }; document.head.appendChild(s); }; /\* Two email templates: appointment request (fallback) and language support \*/ const suSupport = CLINIC.emailSupportSubject || ("Language support enquiry — " + CLINIC.nameEn); const bodySupport = CLINIC.emailSupportBody || ""; const urlsFor = (subj, bod) => ({ mailto: "mailto:" + to + "?subject=" + enc(subj) + "&body=" + enc(bod), gmail: "https://mail.google.com/mail/?view=cm&fs=1&to=" + enc(to) + "&su=" + enc(subj) + "&body=" + enc(bod), outlook: "https://outlook.office.com/mail/deeplink/compose?to=" + enc(to) + "&subject=" + enc(subj) + "&body=" + enc(bod) }); const emailSets = { booking: { subj: su, body: body, urls: urlsFor(su, body) }, support: { subj: suSupport, body: bodySupport, urls: urlsFor(suSupport, bodySupport) } }; let activeEmail = emailSets.booking; const applyEmailSet = (set) => { activeEmail = set; const s = (i, url) => { const el = byId(i); if (el) el.href = url; }; s("bd-gmail", set.urls.gmail); s("bd-outlook", set.urls.outlook); s("bd-mailto", set.urls.mailto); if (dialog) { const subEl = dialog.querySelector(".bd-pre-sub"); if (subEl) subEl.textContent = "Subject: " + set.subj; const bodyEl = dialog.querySelector(".bd-pre-body"); if (bodyEl) bodyEl.textContent = set.body; } }; const emailPanel = byId("bd-email-panel"); const emailToggle = byId("bd-email-toggle"); const openEmailPanel = (open) => { if (!emailPanel || !emailToggle) return; emailPanel.hidden = !open; emailToggle.setAttribute("aria-expanded", String(open)); }; /\* Opens the dialog in one of two modes: - "booking": HubSpot form only (per owner decision, the intro-call and email CTAs are removed when the form is configured; they remain as a fallback for clinic pages without a form). - "email": language-support enquiry via the email chips, with its own subject/body template. \*/ const openDialog = (mode) => { if (!canDialog) return false; const isEmail = mode === "email"; const t = isEmail ? (CLINIC.dialogSupport || {}) : (CLINIC.dialogBooking || {}); const titleEl = byId("bd-title"); if (titleEl && t.title) titleEl.textContent = t.title; const leadEl = byId("bd-lead"); if (leadEl && t.lead) leadEl.textContent = t.lead; const noteEl = byId("bd-note"); if (noteEl && t.note) noteEl.textContent = t.note; applyEmailSet(isEmail ? emailSets.support : emailSets.booking); const showForm = hasHsForm && !isEmail; const formWrap = byId("bd-form-wrap"); if (formWrap) formWrap.hidden = !showForm; dialog.classList.toggle("has-form", showForm); const stack = dialog.querySelector(".bd-cta-stack"); const showStack = !hasHsForm && !isEmail; /\* fallback only: no form configured \*/ if (stack) stack.hidden = !showStack; const meetLink = byId("bd-meet"); if (meetLink) { meetLink.hidden = !(showStack && hasHsMeet); if (hasHsMeet && !meetLink.dataset.wired) { meetLink.dataset.wired = "1"; meetLink.href = meetUrl; meetLink.addEventListener("click", (e) => { e.preventDefault(); gtm("clinic\_meeting\_link\_click"); window.open(meetUrl, "\_blank", "noopener"); setTimeout(() => dialog.close(), 120); }); } } openEmailPanel(isEmail || (!hasHsForm && !hasHsMeet)); gtm("clinic\_booking\_modal\_open", { mode: isEmail ? "email" : "booking" }); dialog.showModal(); if (showForm) mountHsForm(); return true; }; if (dialog) { if (emailToggle && emailPanel) emailToggle.addEventListener("click", () => openEmailPanel(emailPanel.hidden)); applyEmailSet(emailSets.booking); const mt = dialog.querySelector(".bd-mail-to"); if (mt) mt.textContent = to; const copyBtn = byId("bd-copy"); if (copyBtn) copyBtn.addEventListener("click", async () => { gtm("clinic\_email\_fallback\_click", { channel: "copy" }); const text = "To: " + to + "\\nSubject: " + activeEmail.subj + "\\n\\n" + activeEmail.body; const label = copyBtn.querySelector(".bd-chip-label"); const original = label ? label.textContent : ""; try { await navigator.clipboard.writeText(text); } catch (e) { const t2 = document.createElement("textarea"); t2.value = text; document.body.appendChild(t2); t2.select(); try { document.execCommand("copy"); } catch (\_) {} t2.remove(); } if (label) { label.textContent = "Copied!"; copyBtn.classList.add("is-copied"); setTimeout(() => { label.textContent = original; copyBtn.classList.remove("is-copied"); }, 1800); } }); /\* V4: email fallback channel tracking (gmail / outlook / mail app) \*/ \[\["bd-gmail","gmail"\],\["bd-outlook","outlook"\],\["bd-mailto","mail\_app"\]\].forEach((\[elId, channel\]) => { const chip = byId(elId); if (chip) chip.addEventListener("click", () => gtm("clinic\_email\_fallback\_click", { channel: channel })); }); dialog.querySelectorAll("\[data-bd-close\]").forEach((el) => el.addEventListener("click", () => dialog.close())); dialog.addEventListener("click", (e) => { if (e.target === dialog) dialog.close(); }); dialog.querySelectorAll("a.bd-option, a.bd-chip").forEach((a) => a.addEventListener("click", () => setTimeout(() => dialog.close(), 120))); } root.querySelectorAll("\[data-booking-link\]").forEach((link) => { if (hasBooking) { link.href = CLINIC.googleBookingUrl; link.target = "\_blank"; link.rel = "noopener"; link.setAttribute("aria-label", `${link.textContent.trim()} — opens MedicTranslate booking page`); link.addEventListener("click", () => gtm("clinic\_appointment\_cta\_click", { cta\_position: link.dataset.ctaPos || "unknown", destination: ctaDestination })); } else { link.href = emailSets.booking.urls.mailto; /\* no-JS / no-dialog fallback \*/ link.setAttribute("aria-label", `${link.textContent.trim()} — opens the request form`); link.addEventListener("click", (e) => { gtm("clinic\_appointment\_cta\_click", { cta\_position: link.dataset.ctaPos || "unknown", destination: ctaDestination }); if (canDialog) { e.preventDefault(); openDialog("booking"); } }); } }); root.querySelectorAll("\[data-email\]").forEach((link) => { link.href = emailSets.support.urls.mailto; /\* no-JS / no-dialog fallback \*/ link.setAttribute("aria-label", `${link.textContent.trim()} — choose how to send your enquiry`); link.addEventListener("click", (e) => { gtm("clinic\_language\_support\_click", { cta\_position: link.dataset.ctaPos || "unknown" }); if (canDialog || (dialog && typeof dialog.showModal === "function")) { e.preventDefault(); openDialog("email") || (window.location.href = emailSets.support.urls.mailto); } }); }); })(); --- ### [Bringing Medicines to Japan: Prohibited & Restricted List](https://www.medictranslate.com/prohibited-medication-japan/) **Published:** November 29, 2025 **Author:** @dmin@li **Content:** Banned & Restricted Medications in Japan: 2026 Guide | MedicTranslate Japan Travel · Medication Import Support # Banned and Restricted Medications in Japan Travelling to Japan with prescription medicine? Find out whether your medication may require an Import Confirmation (Yunyu Kakunin-sho), advance permit or translated supporting documents before you travel. - Japan-based medication import support (Kobe, 株式会社MedicTranslate) - English and Japanese assistance, human review of every enquiry - Secure handling of your prescription and travel details [Or use the instant medication guide below ↓](#mt-medication-list) 20 medication categories Last reviewed: 11 July 2026 Reviewed periodically against official guidance **Source basis:** MHLW and Narcotics Control Department guidance. Final determinations are made only by Japanese authorities. [Free Self-Assessment Tool →](https://platform.medictranslate.com/) [💬 Chat on WhatsApp](#) Free · no obligation## Request a Free Human Review Send us the medicine name, quantity and arrival date. Our Japan-based team will personally review the likely requirements and normally reply within one business day. Medicine or active ingredient \* Enter the brand name if you do not know the active ingredient. Quantity / supply (optional) Arrival date in Japan (optional) Email \* WhatsApp / phone (optional) Website I consent to MedicTranslate using the information I provide to assess my enquiry and contact me about the requested service. I have read the [Privacy Policy](https://medictranslate.com/privacy-policy). We will only contact you about this enquiry; this is not marketing consent. Request My Free Review✓ No payment or document upload is required at this stage. Prefer WhatsApp? [Message our Japan support team](#) ⏱ **Planning ahead matters:** advance NCD permits take **at least 2 weeks** to process, and a Yunyu Kakunin-sho should be applied for well before departure. Don't leave it until the week you fly. ## How the free human review works A database result is only a first screening. Whether your medicine can enter Japan depends on its active ingredient, strength, form, quantity and your length of stay. Here is what happens after you submit. Step 1 ### Tell us about your medication Send the medicine name, dosage, quantity and travel date using the form above. No payment or medical documents are needed at this stage. Step 2 ### We review the likely requirements Our team checks the active ingredient against current MHLW and NCD classifications and identifies whether a Yunyu Kakunin-sho, permit or translation may be needed. Step 3 ### Receive your next steps Normally within one business day you receive a plain-English explanation of the likely requirements. If paperwork or translation is needed, we quote the fee before any work begins. **Want a detailed answer right now?** Our free 5-minute self-assessment checks your specific medicines, in 13 languages, no account required. [Check yourself with the free self-assessment tool →](https://platform.medictranslate.com/) ## Instant Medication Guide Check instantly whether your medication category is generally allowed, restricted, or prohibited. Use it as a screening guide, then request a free human review for your specific case. 🔍 Search for a medication Filter: All ❌ Prohibited ⚠️ Restricted / permit ✅ Allowed ❌ Prohibited Banned. Cannot be brought in, even with a prescription. ⚠️ Restricted / permit Allowed within limits, often needs a certificate, a doctor's letter, or advance permission. ✅ Allowed Permitted for personal use within quantity limits. Category Examples Status in Japan Notes & Requirements ADHD – Amphetamines Adderall, Dexedrine, methamphetamine ❌ Prohibited Do not bring these medicines to Japan.Banned as **Stimulants** under the Stimulants Control Act. **No import is permitted under any circumstances, even with a prescription.** Ask about legal alternatives in Japan → ADHD – Lisdexamfetamine Vyvanse, Elvanse ⚠️ Permit only Advance NCD permission is required before travel.A **Stimulants' Raw Material**. Importable **only with advance permission** from the Narcotics Control Department (NCD). Apply at least 2 weeks before travel. Get help with the NCD permit → ADHD – Methylphenidate Ritalin, Concerta ⚠️ Restricted Check the total active ingredient and length of supply.Classified as a **psychotropic, not banned**. Non-injectable methylphenidate up to a total of **2.16g active ingredient** can generally be carried without an NCD permit or doctor's certificate under the psychotropic rules. Above 2.16g, or for injectable forms, a **doctor's certificate** is required. For more than one month's supply, confirm the separate **Import Confirmation (Yunyu Kakunin-sho)** requirements with the MHLW pharmaceutical-import authority. Must be hand-carried, cannot be mailed. Confirm my requirements → Cannabis, Marijuana & High-THC Products Marijuana, THC edibles, THC vapes, THC oils ❌ Prohibited Do not travel with cannabis, marijuana or high-THC products.Cannabis plant material and products containing Δ9-THC above Japan's applicable **residual limits** are prohibited under the revised Cannabis Control Act (in force since Dec 2024) and can lead to arrest, regardless of legality in your home country. Trace residual Δ9-THC at or below the relevant product-specific limit may fall outside narcotics controls, but CBD and other cannabinoid products require **product-specific verification** before travel (see the CBD row). Ask about my situation before travel → CBD Products CBD oil, CBD gummies, CBD isolate ⚠️ Specialist check Product-specific verification is required.CBD products are assessed under Japan's current **component-based rules**: the product form, cannabinoid composition, laboratory documentation and applicable **residual THC limits** must be checked against current official guidance before travel. Do not rely on a "THC-free" marketing label alone. Ask whether my CBD product qualifies → Anxiety & Sleep (Benzodiazepines & Hypnotics) Xanax, Valium, Ativan, Klonopin, Ambien ⚠️ Restricted Requirements depend on the active ingredient and total quantity.Classified as psychotropics. Non-injectable psychotropics at or below the **substance-specific quantity in the official NCD table** generally do not require an NCD permit or doctor's certificate. Above the applicable threshold, or for **injectable forms**, a doctor's certificate is required. For more than one month's supply, confirm whether an **Import Confirmation (Yunyu Kakunin-sho)** is also required. Confirm my quantity limits → Strong Painkillers (Opioids/Narcotics) Oxycodone, Morphine, Hydrocodone, Fentanyl, Codeine, Tapentadol ⚠️ Permit required Advance NCD permission is required before travel.Prescribed narcotics must receive **advance permission from the relevant Narcotics Control Department** before entering Japan. Apply at least **14 days** before travel. Confirm separately whether any additional pharmaceutical-import procedure applies to your exact medicine, form and quantity. Note: Tramadol is **not** classed as a narcotic. Get help with the narcotics permit → Herbal Medicines (Chinese/Kampo) Ephedra (ma huang), some herbal blends ⚠️ Check ingredients Check the active ingredients before travel.Most Kampo is fine. The issue is controlled actives: **ephedra contains ephedrine, a Stimulants' Raw Material**. Blends with ephedrine or pseudoephedrine over 10% are controlled. Have my ingredients checked → Cold & Allergy Decongestants Sudafed, Claritin-D, Zyrtec-D, Allegra-D, Vicks inhaler ⚠️ Restricted The decongestant ingredient is the risk.Products with **more than 10% pseudoephedrine** (or ephedrine) are barred as Stimulants' Raw Materials without advance NCD permission. Plain antihistamines (Claritin, Zyrtec, Allegra/fexofenadine, loratadine) are fine. The **"-D" decongestant versions** are the problem. Phenylephrine (Sudafed PE) is not restricted. Check my cold medicine → OTC Antihistamines & Sleep Aids Benadryl, ZzzQuil, Unisom, Dramamine ✅ Allowed Generally allowed for personal use within limits.Plain **diphenhydramine (Benadryl)**, doxylamine and dimenhydrinate are not controlled substances in Japan and are generally allowed up to a **2-month supply** for OTC medicines. The risk sits with **combination "-D" products containing pseudoephedrine**, not the plain antihistamine. Check the label of multi-symptom versions. Check my multi-symptom product → Cough Syrups (with Codeine) Codeine-based syrups ⚠️ Permit required Check the concentration and formulation.Preparations containing **more than 1% codeine** or its salt are controlled as narcotics and require **advance NCD permission**. Preparations containing 1% or less are excluded from that narcotic classification but remain subject to the ordinary medicine-import rules. Confirm whether I need clearance → Antidepressants (SSRIs/SNRIs/TCAs) Prozac, Zoloft (sertraline), Lexapro, Cymbalta, Amitriptyline ✅ Allowed Generally allowed for personal use within limits.Sertraline, fluoxetine, escitalopram, duloxetine and amitriptyline are generally permitted in a **1-month supply**. Larger quantities need a Yunyu Kakunin-sho. Carry a doctor's letter. Common Painkillers (Non-narcotics) Ibuprofen, Paracetamol, Naproxen ✅ Allowed Generally allowed for personal use within limits.Ordinary **OTC painkillers** are generally permitted for personal use up to the applicable **2-month limit**. Prescription-only products are generally subject to the **1-month prescription-medicine limit**. Check combination products for controlled ingredients. Antibiotics Amoxicillin, Azithromycin, Ciprofloxacin ✅ Allowed Generally allowed for personal use within limits.Up to **1-month supply**. Prescription + doctor's note recommended. Asthma Inhalers Ventolin, Symbicort ✅ Allowed Generally allowed with supporting documentation.Carry prescription/doctor's letter. Larger supply needs a **Yunyu Kakunin-sho**. Diabetes Treatments Insulin pens, Metformin, Glucose monitoring kits ✅ Allowed Allowed for personal use with prescription support.Must be for **personal use**, prescription required. Prefilled syringes and self-injection kits up to 1 month need no certificate; more requires one. GLP-1 Injectables Ozempic, Wegovy, Mounjaro ✅ Allowed Allowed for personal use, but injectables may trigger extra paperwork.Personal use, prescription required. As injectables they may trigger an **Import Confirmation**; apply early if over a 1-month supply. Check if my supply needs a certificate → Heart & Blood Pressure Medicines Beta-blockers, ACE inhibitors, Statins ✅ Allowed Generally allowed for personal use within limits.Generally no issue for **1-month supply**. Over 1 month needs a Yunyu Kakunin-sho. Hormonal Treatments Birth control pills, HRT (estrogen/testosterone) ✅ Allowed Generally allowed for personal use within limits.Up to **1 month** without a certificate. More requires a Yunyu Kakunin-sho. Medical Devices & Supplements CPAP machines, multivitamins, fish oil ✅ Allowed Generally allowed for personal use in reasonable quantities.Allowed for **personal use** in reasonable quantities, original packaging. Avoid "designated ingredient" supplements such as DHEA. Supporting documents recommended for devices. View all 20 medication categories ↓ **No matches found** Try searching the active ingredient rather than the brand name, run the [detailed 5-minute self-assessment](https://platform.medictranslate.com/), or ask our team to check your specific medicine, free of charge. Ask an expert to check my medicine **Please read first:** Use this table as a screening guide, not as a border decision. The entries above are general indications based on official guidance available at the time, not a determination for your specific case. Whether a medicine may be brought into Japan depends on its active ingredient, strength, form, quantity and current official classification, so the status and quantities shown **may apply** rather than being fixed legal thresholds. Always verify against the official sources before travel. ## Important Notes - The certificate referred to here is the **Yunyu Kakunin-sho** (輸入確認書), the import confirmation previously known as the Yakkan Shoumei. - Always check the **active ingredient**, not just the brand name. Many OTC cold and allergy products that are legal elsewhere contain controlled stimulant ingredients. - If you're unsure whether your medication is restricted, [check with Japan's Ministry of Health](https://www.mhlw.go.jp/english/policy/health-medical/pharmaceuticals/01.html) or **let MedicTranslate prepare the required translations and guide you through the application process**. - Always carry medicines in **original packaging** with your doctor's letter translated into Japanese. See our [airport customs and documents guide](https://www.medictranslate.com/airport-custom-form/) for what to prepare and present at the border. - For a more detailed check than this category table, use our free [5-minute medication self-assessment tool](https://platform.medictranslate.com/), available in 13 languages, no account required. - **Dated source statement:** This guide reflects the official information available as of the Last Updated date shown above (11 July 2026). Requirements may change after that date, so please recheck the official sources before you travel. ## Three ways we can help The preliminary check is free. Translation and application-support fees are confirmed before any work begins. ### Instant Medication Guide Automated, instant, general information Free - Search the medication list above - See the general status of your category - Detailed 5-minute self-assessment tool, in 13 languages [Search the guide ↑](#mt-medication-list) [Or run the full 5-minute self-assessment (13 languages) →](https://platform.medictranslate.com/) Recommended for most travellers### Free Human Review For travellers unsure about their medicine, dosage or quantity Free · we normally reply within one business day - Active-ingredient check against current MHLW / NCD classifications - Written explanation of your likely requirements - Clear next steps, and a quote if paperwork is needed Request my free review ### Document and Application Support For travellers needing documents, translation or application help Fee confirmed before any work begins - Yunyu Kakunin-sho preparation - Doctor's letter and prescription translation (EN ⇄ JA) - NCD permit application guidance [See support packages and pricing →](https://www.medictranslate.com/airport-custom-form/#support-packages) ## Why travellers use MedicTranslate 🏢### Registered Japanese company 株式会社MedicTranslate is based in Kobe, Japan, and works with Japanese regulations in Japanese, not through second-hand summaries. 🗣### English and Japanese support We communicate with you in English and prepare your paperwork and translations in Japanese for the authorities. 👩‍💼### Human review, not just a database Every enquiry is reviewed by our coordination team. Automated lists cannot account for your dosage, form and length of stay. 🔒### Secure document handling Prescription and travel details are used only for your enquiry and handled under our privacy and retention policies. ## Frequently asked questions Is the human review really free?Yes. The human review of your medicine's likely status and requirements is free and carries no obligation. If your situation needs translation, a Yunyu Kakunin-sho or permit-application support, we quote the fee before any work begins. Can I check my medication myself right now?Yes, two ways. The Instant Medication Guide above shows the general status of your medication category, and our free [5-minute self-assessment tool](https://platform.medictranslate.com/) gives a more detailed check of your specific medicines, in 13 languages with no account required. The free human review is there when you want our team to personally confirm your situation and quote any paperwork. Do I need a Yunyu Kakunin-sho?It depends on the medicine's classification, quantity and dosage form. Prescription medicines exceeding one month's supply generally require an Import Confirmation. Prefilled syringes or self-injection kits of up to one month's supply may be exempt. Psychotropics also have substance-specific NCD quantity thresholds, so the active ingredient and total amount must be checked. Our check tells you whether your specific medicine and quantity are likely to need it. How early should I apply?We recommend applying for an Import Confirmation (Yunyu Kakunin-sho) 2 to 4 weeks before departure. Applications for advance NCD permission for narcotics and stimulants' raw materials should be submitted at least 14 days before travel and started as early as possible. What information do you need from me?Initially only the medicine name, dosage, quantity, your travel date and a way to contact you. If paperwork is needed, we will then request your prescription or doctor's letter. Can you translate my prescription or doctor's letter?Yes. Medical document translation between English and Japanese is MedicTranslate's core service, including prescriptions, doctor's letters and supporting documents for import confirmation applications. What happens if my medication is restricted or prohibited?If it is restricted, we explain the certificate or permit path and can prepare the paperwork. If it is prohibited, we explain why, and can help you discuss alternatives with a doctor in Japan through our healthcare coordination service. Can you guarantee approval?No. Final determinations are made only by Japanese authorities. What we do is help ensure the available documents are complete, consistently translated and submitted through the appropriate channel. How is my medical information handled?Your information is used to assess your enquiry and provide the requested service. It may be processed by authorised service providers supporting our systems, communications or application work, subject to our Privacy Policy, contractual safeguards and applicable data-protection requirements. ## Don't wait until your departure date to confirm your medication requirements Permits and certificates take weeks, not days. Send us your medicine details now and our team will personally review them and normally reply with your likely requirements within one business day, free of charge. Get My Free Human Review [Check yourself with the free self-assessment tool →](https://platform.medictranslate.com/) [💬 Chat with us on WhatsApp](#) Prefer email? Write to ## Important Medical & Legal Disclaimer **No Medical Advice:** The information provided on this page regarding prohibited medications (such as Stimulants, Psychotropics, and Opioids) is for general informational purposes only and does not constitute medical advice. Always consult your primary care physician regarding your specific medical needs before travel. **No Legal Advice:** While MedicTranslate strives to keep this information up-to-date with current Japanese Ministry of Health, Labour and Welfare (MHLW) regulations, laws concerning drug imports can change without notice. This guide is not a substitute for official legal consultation. **Authority Decisions and Liability:** MedicTranslate is providing administrative support. Final import and border decisions are made by the relevant Japanese authorities. To the extent permitted by applicable law, MedicTranslate is not responsible for authority decisions or consequences arising from inaccurate, incomplete or subsequently changed information outside our reasonable control. Nothing in this disclaimer excludes any consumer right or liability that cannot lawfully be excluded. We strongly recommend verifying all medications with the nearest Japanese Embassy or Consulate before departure. **Source Reference:** Information based on guidelines from the Narcotics Control Department (NCD) and the Ministry of Health, Labour and Welfare (MHLW) of Japan. **Travelling with restricted medication?** We prepare your documents and guide you through submission. Get a Free Human Review --- ### [Dr Akebane - Telemedicine (Online)](https://www.medictranslate.com/dr-akebane-telemedicine-online/) **Published:** July 8, 2026 **Author:** @dmin@li **Content:** MedicTranslate Partner Clinic# Partner ClinicMedicTranslate partner clinic Precise, less-invasive orthodontics for every stage of life MedicTranslate can assist international patients with appointment coordination, interpreter arrangements and medical document translation. 12 min from Okamachi Station [ Request an Appointment ](mailto:info@medictranslate.com) [ Ask About Language Support ](mailto:info@medictranslate.com) Appointment availability is determined by the clinic. MedicTranslate provides coordination and language support only. ![](data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg'/%3E) Rx **Platinum Elite**Invisalign Provider ## Doctor Profile Areas of practice and professional background ### Areas of Practice ### Professional Background Professional information is supplied by the clinic and may be updated from time to time. ## Clinic Overview Advanced, technology-led orthodontics in Toyonaka, Osaka ![]() Illustration **Precise diagnostics, personalised plans** Digital measurement with CT and X-ray imaging supports accurate diagnosis and individualised treatment. ### Flow ### Focused on Invisalign orthodontics Clinic overview to load. Feeling unwell right now? Requests are free to submit, and consultations are available 24/7. [Request an Appointment](mailto:info@medictranslate.com) ## Treatment & Care Approach A patient-centred, technology-led approach to orthodontics Information provided by the clinic. Treatment options, duration, suitability and outcomes are determined by the clinic on an individual clinical basis. ## How MedicTranslate Supports Your Visit A clear process from your first enquiry to a confirmed appointment. ### 1. Tell Us What You Need Share your preferred appointment date, treatment concern and language-support requirements. ### 2. We Contact the Clinic MedicTranslate contacts the clinic to check availability and relevant appointment requirements. ### 3. Language Support Is Arranged Interpreter or document-translation support is coordinated where requested and available. ### 4. You Review and Confirm You receive the proposed appointment details, support scope and applicable MedicTranslate fees before confirming. ### 5. Attend Your Confirmed Appointment Attend the clinic according to the confirmed appointment instructions. **There is no charge to submit an initial enquiry.** Appointment requests are subject to clinic acceptance and availability, and submitting a request does not guarantee an appointment. Where a MedicTranslate fee applies, we provide the amount for approval before the relevant interpreting, translation or coordination service is confirmed. ## Fees & Responsibility How fees work, and who is responsible for your treatment ### Clinic fees and MedicTranslate fees are separate ## Treatment responsibility, fees and MedicTranslate’s role ## Operating Hours The clinic’s regular consultation hours are shown below. ### Weekly Schedule Closed Thursdays and Sundays Weekly clinic opening hours SessionMonTueWedThuFriSatSun **●** Open× Closed ### Please note Clinic hours may change due to public holidays, staff availability or other operational requirements. Confirmed appointment details take precedence over the general schedule shown here. Last confirmed: 8 July 2026 [Check Appointment Availability](mailto:info@medictranslate.com) ## Location & Contact Clinic details and international patient support ## International Patient FAQ Practical answers about appointments, language support, fees and responsibility. This service is not intended for urgent or life-threatening emergencies. Contact local emergency services where immediate care is required. International patients welcome## Ready to arrange your visit? Request appointment coordination or ask about interpreter and medical document translation support. [Request an Appointment](mailto:info@medictranslate.com) [Ask About Language Support](mailto:info@medictranslate.com) Appointment confirmation is subject to clinic approval and availability. Clinic fees and MedicTranslate support fees may apply separately. Clinic information is subject to change. Please confirm operating hours, availability and services before travelling. MedicTranslate provides language, communication and appointment-coordination support; assessment, diagnosis and treatment are provided solely by the clinic. This service is not intended for medical emergencies. Last updated: 8 July 2026. [Request Appointment](mailto:info@medictranslate.com)[Language Support](mailto:info@medictranslate.com) ## Ready to arrange your visit? Tell us what you need — an appointment, an interpreter or document translation — and we coordinate directly with the clinic and confirm every detail with you first. Submitting an enquiry is free. Nothing is booked until the clinic accepts your date. Book a free intro call Send a request by email Loading secure request form… Gmail Outlook Mail app Copy Preview the messageTo: info@medictranslate.com Subject: ``` ``` Please share only what’s needed to coordinate your request. Do not send identification documents or detailed medical records by email; we’ll provide secure instructions if they’re needed. Information may be shared with the selected clinic and approved language providers to process your request, in line with our [Privacy Policy](https://www.medictranslate.com/privacy-policy/). ` : ""); }; fillCollapsible("responsibility-body", CLINIC.responsibility, "Read the full responsibility notice"); fillCollapsible("pricing-body", CLINIC.pricing, "Read more about fees"); const access = byId("access-list"); if (access) access.innerHTML = CLINIC.access.map((t) => `Access**${esc(t)}** `).join(""); const reasons = byId("reasons-list"); if (reasons) reasons.innerHTML = CLINIC.reasons.map((r) => `${reasonSvg(r.icon)}### ${esc(r.title)} ${esc(r.text)} `).join(""); const flow = byId("flow-list"); if (flow && Array.isArray(CLINIC.flow) && CLINIC.flow.length) { flow.innerHTML = CLINIC.flow.map((s) => `7. **${esc(s.title)}**${esc(s.text)} `).join(""); } else { const flowCard = root.querySelector(".flow-card"); if (flowCard) flowCard.style.display = "none"; } const hoursBody = byId("hours-body"); if (hoursBody) hoursBody.innerHTML = CLINIC.hours.map((row) => { const cells = row.open.map((o) => o ? `●Open` : `×Closed`).join(""); return `${esc(row.label || (row.opens + "–" + row.closes))}${cells}`; }).join(""); const hoursNotes = byId("hours-notes"); if (hoursNotes && Array.isArray(CLINIC.hoursNotes)) hoursNotes.innerHTML = CLINIC.hoursNotes.map((n) => `15. ${esc(n.label)}${esc(n.value)} `).join(""); const contact = byId("contact-list"); if (contact) { const pin=``; const tel=``; const route=``; const park=``; const globe=``; const mail=``; const li = (svg, label, inner) => `23. ${svg}**${label}**${inner} `; const site = CLINIC.website ? li(globe, "Clinic website", `[${esc(CLINIC.website.replace(/^https?:\\/\\//, ""))}](${esc(CLINIC.website)})`) : ""; contact.innerHTML = li(pin, "Address", `${CLINIC.addressLines.map(esc).join(" ")}`) + (CLINIC.phoneDisplay ? li(tel, "Clinic telephone", `[${esc(CLINIC.phoneDisplay)}](tel:${esc(CLINIC.phoneTel)})`) : "") + li(route, "Nearest stations", `${CLINIC.accessLines.map(esc).join(" ")}`) + li(park, "Parking", `${esc(CLINIC.parking)}`) + site + li(mail, "English support", `[${esc(CLINIC.supportEmail)}](mailto:${esc(CLINIC.supportEmail)})`); } const map = byId("map-frame"); if (map) { map.src = "https://www.google.com/maps?q=" + encodeURIComponent(CLINIC.mapQuery) + "&output=embed"; map.title = "Map showing " + CLINIC.nameEn; } const faq = byId("faq-list"); if (faq) faq.innerHTML = CLINIC.faq.map((f) => `${esc(f.q)}${esc(f.a)} `).join(""); /* JSON-LD — only the entities enabled in CLINIC.schema */ const id = (frag) => CLINIC.canonical + "#" + frag; const graph = []; const specs = CLINIC.hours.map((row) => ({ "@type": "OpeningHoursSpecification", dayOfWeek: DAYS.filter((_, i) => row.open[i]), opens: row.opens, closes: row.closes })); const addr = { "@type": "PostalAddress", streetAddress: CLINIC.address.streetAddress, addressLocality: CLINIC.address.locality, addressRegion: CLINIC.address.region, addressCountry: CLINIC.address.country }; if (CLINIC.address.postalCode) addr.postalCode = CLINIC.address.postalCode; if (CLINIC.schema.dentist) { const clinicNode = { "@type": CLINIC.schemaType, "@id": id("clinic"), name: CLINIC.nameEn, url: CLINIC.canonical, image: CLINIC.clinicImage || CLINIC.portrait, priceRange: CLINIC.priceRange, address: addr, openingHoursSpecification: specs }; if (CLINIC.nameJa && CLINIC.nameJa !== CLINIC.nameEn) clinicNode.alternateName = CLINIC.nameJa; if (CLINIC.phoneTel) clinicNode.telephone = CLINIC.phoneTel; if (CLINIC.website) clinicNode.sameAs = [CLINIC.website]; graph.push(clinicNode); } if (CLINIC.schema.person) graph.push({ "@type": "Person", "@id": id("doctor"), name: CLINIC.doctorName, jobTitle: CLINIC.doctorJobTitle || "Physician", worksFor: { "@id": id("clinic") } }); if (CLINIC.schema.profilePage) graph.push({ "@type": "ProfilePage", "@id": id("profile"), url: CLINIC.canonical, name: CLINIC.seoTitle, description: CLINIC.seoDescription, mainEntity: { "@id": id("doctor") }, about: { "@id": id("clinic") } }); if (CLINIC.schema.faqPage) graph.push({ "@type": "FAQPage", "@id": id("faq"), mainEntity: CLINIC.faq.map((f) => ({ "@type": "Question", name: f.q, acceptedAnswer: { "@type": "Answer", text: f.a } })) }); if (CLINIC.schema.breadcrumb) graph.push({ "@type": "BreadcrumbList", "@id": id("breadcrumb"), itemListElement: [ { "@type": "ListItem", position: 1, name: "MedicTranslate", item: "https://www.medictranslate.com/" }, { "@type": "ListItem", position: 2, name: CLINIC.heroHeading || CLINIC.nameEn, item: CLINIC.canonical } ] }); const ldEl = byId("clinic-jsonld"); if (ldEl && graph.length) ldEl.textContent = JSON.stringify({ "@context": "https://schema.org", "@graph": graph }); /* Booking picker */ const enc = encodeURIComponent; const to = CLINIC.supportEmail; const su = CLINIC.emailSubject || (CLINIC.nameEn + " appointment request"); const body = CLINIC.emailBody || ""; const hasBooking = CLINIC.googleBookingUrl.trim().length > 0; const dialog = byId("booking-dialog"); const canDialog = !hasBooking && dialog && typeof dialog.showModal === "function"; /* HubSpot form + meetings wiring */ const HS = CLINIC.hubspot || {}; const hasHsForm = !!(HS.formId && HS.portalId); /* The intro-call option only renders with a valid full URL (must start with https://, e.g. https://meetings.hubspot.com/xxxx). A missing or malformed value hides the option entirely rather than showing a dead button. */ const meetUrl = (HS.meetingUrl || "").trim(); const hasHsMeet = /^https?:\/\//i.test(meetUrl); let hsFormMounted = false; const mountHsForm = () => { if (hsFormMounted || !hasHsForm) return; hsFormMounted = true; const target = byId("bd-hsform"); const create = () => { if (!(window.hbspt && window.hbspt.forms)) return; if (target) target.innerHTML = ""; window.hbspt.forms.create({ region: HS.region || "na1", portalId: HS.portalId, formId: HS.formId, target: "#bd-hsform", onFormReady: function () { /* Stamp the hidden clinic-context field so one shared form can report per clinic. Handles both input and select renderings of the hidden dropdown property. Fails silently if the property isn't on the form. */ try { const input = root.querySelector('#bd-hsform input[name="' + HS.contextProperty + '"], #bd-hsform select[name="' + HS.contextProperty + '"]'); if (input) { input.value = HS.contextValue || CLINIC.nameEn; input.dispatchEvent(new Event("input", { bubbles: true })); input.dispatchEvent(new Event("change", { bubbles: true })); } } catch (e) { /* no-op */ } } }); }; if (window.hbspt && window.hbspt.forms) { create(); return; } const s = document.createElement("script"); /* Region-aware embed script: na1 uses js.hsforms.net; other data centres (ap1, eu1, na2, ...) use js-.hsforms.net. \*/ const reg = (HS.region || "na1").toLowerCase(); s.src = reg === "na1" ? "https://js.hsforms.net/forms/embed/v2.js" : "https://js-" + reg + ".hsforms.net/forms/embed/v2.js"; s.async = true; s.onload = create; s.onerror = () => { if (target) target.innerHTML = 'The form could not load. Please use the email options below. '; try { openEmailPanel(true); } catch (\_) {} }; document.head.appendChild(s); }; /\* Two email templates: consultation request (fallback) and language support \*/ const suSupport = CLINIC.emailSupportSubject || ("Language support enquiry — " + CLINIC.nameEn); const bodySupport = CLINIC.emailSupportBody || ""; const urlsFor = (subj, bod) => ({ mailto: "mailto:" + to + "?subject=" + enc(subj) + "&body=" + enc(bod), gmail: "https://mail.google.com/mail/?view=cm&fs=1&to=" + enc(to) + "&su=" + enc(subj) + "&body=" + enc(bod), outlook: "https://outlook.office.com/mail/deeplink/compose?to=" + enc(to) + "&subject=" + enc(subj) + "&body=" + enc(bod) }); const emailSets = { booking: { subj: su, body: body, urls: urlsFor(su, body) }, support: { subj: suSupport, body: bodySupport, urls: urlsFor(suSupport, bodySupport) } }; let activeEmail = emailSets.booking; const applyEmailSet = (set) => { activeEmail = set; const s = (i, url) => { const el = byId(i); if (el) el.href = url; }; s("bd-gmail", set.urls.gmail); s("bd-outlook", set.urls.outlook); s("bd-mailto", set.urls.mailto); if (dialog) { const subEl = dialog.querySelector(".bd-pre-sub"); if (subEl) subEl.textContent = "Subject: " + set.subj; const bodyEl = dialog.querySelector(".bd-pre-body"); if (bodyEl) bodyEl.textContent = set.body; } }; const emailPanel = byId("bd-email-panel"); const emailToggle = byId("bd-email-toggle"); const openEmailPanel = (open) => { if (!emailPanel || !emailToggle) return; emailPanel.hidden = !open; emailToggle.setAttribute("aria-expanded", String(open)); }; /\* Opens the dialog in one of two modes: - "booking": HubSpot form only (per owner decision, the intro-call and email CTAs are removed when the form is configured; they remain as a fallback for clinic pages without a form). - "email": language-support enquiry via the email chips, with its own subject/body template. \*/ const openDialog = (mode) => { if (!canDialog) return false; const isEmail = mode === "email"; const t = isEmail ? (CLINIC.dialogSupport || {}) : (CLINIC.dialogBooking || {}); const titleEl = byId("bd-title"); if (titleEl && t.title) titleEl.textContent = t.title; const leadEl = byId("bd-lead"); if (leadEl && t.lead) leadEl.textContent = t.lead; const noteEl = byId("bd-note"); if (noteEl && t.note) noteEl.textContent = t.note; applyEmailSet(isEmail ? emailSets.support : emailSets.booking); const showForm = hasHsForm && !isEmail; const formWrap = byId("bd-form-wrap"); if (formWrap) formWrap.hidden = !showForm; dialog.classList.toggle("has-form", showForm); const stack = dialog.querySelector(".bd-cta-stack"); const showStack = !hasHsForm && !isEmail; /\* fallback only: no form configured \*/ if (stack) stack.hidden = !showStack; const meetLink = byId("bd-meet"); if (meetLink) { meetLink.hidden = !(showStack && hasHsMeet); if (hasHsMeet && !meetLink.dataset.wired) { meetLink.dataset.wired = "1"; meetLink.href = meetUrl; meetLink.addEventListener("click", (e) => { e.preventDefault(); window.open(meetUrl, "\_blank", "noopener"); setTimeout(() => dialog.close(), 120); }); } } openEmailPanel(isEmail || (!hasHsForm && !hasHsMeet)); dialog.showModal(); if (showForm) mountHsForm(); return true; }; if (dialog) { if (emailToggle && emailPanel) emailToggle.addEventListener("click", () => openEmailPanel(emailPanel.hidden)); applyEmailSet(emailSets.booking); const mt = dialog.querySelector(".bd-mail-to"); if (mt) mt.textContent = to; const copyBtn = byId("bd-copy"); if (copyBtn) copyBtn.addEventListener("click", async () => { const text = "To: " + to + "\\nSubject: " + activeEmail.subj + "\\n\\n" + activeEmail.body; const label = copyBtn.querySelector(".bd-chip-label"); const original = label ? label.textContent : ""; try { await navigator.clipboard.writeText(text); } catch (e) { const t2 = document.createElement("textarea"); t2.value = text; document.body.appendChild(t2); t2.select(); try { document.execCommand("copy"); } catch (\_) {} t2.remove(); } if (label) { label.textContent = "Copied!"; copyBtn.classList.add("is-copied"); setTimeout(() => { label.textContent = original; copyBtn.classList.remove("is-copied"); }, 1800); } }); dialog.querySelectorAll("\[data-bd-close\]").forEach((el) => el.addEventListener("click", () => dialog.close())); dialog.addEventListener("click", (e) => { if (e.target === dialog) dialog.close(); }); dialog.querySelectorAll("a.bd-option, a.bd-chip").forEach((a) => a.addEventListener("click", () => setTimeout(() => dialog.close(), 120))); } root.querySelectorAll("\[data-booking-link\]").forEach((link) => { if (hasBooking) { link.href = CLINIC.googleBookingUrl; link.target = "\_blank"; link.rel = "noopener"; link.setAttribute("aria-label", `${link.textContent.trim()} — opens MedicTranslate booking page`); } else { link.href = emailSets.booking.urls.mailto; /\* no-JS / no-dialog fallback \*/ link.setAttribute("aria-label", `${link.textContent.trim()} — opens the request form`); link.addEventListener("click", (e) => { if (canDialog) { e.preventDefault(); openDialog("booking"); } }); } }); root.querySelectorAll("\[data-email\]").forEach((link) => { link.href = emailSets.support.urls.mailto; /\* no-JS / no-dialog fallback \*/ link.setAttribute("aria-label", `${link.textContent.trim()} — choose how to send your enquiry`); link.addEventListener("click", (e) => { if (canDialog || (dialog && typeof dialog.showModal === "function")) { e.preventDefault(); openDialog("email") || (window.location.href = emailSets.support.urls.mailto); } }); }); })(); [ Youtube ](https://www.youtube.com/@MedicTranslateDigital) [ Facebook-f ](https://www.facebook.com/profile.php?id=61567016994390) [ Instagram ](https://www.instagram.com/medictranslate/) [ Linkedin-in ](https://www.linkedin.com/company/medictranslate/posts/?feedView=all&viewAsMember=true) [ Tiktok ](https://www.tiktok.com/@medictranslate) --- ### [Contact Us - for Expert Medical Translation Support in Japan](https://www.medictranslate.com/contact-us/) **Published:** November 21, 2024 **Author:** ginipighost@gmail.com **Content:** ## Our Contact - [ Main-Page ](https://www.medictranslate.com/) - [ "Contact US" ](https://www.medictranslate.com/) Contact ## Get in Touch Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis. [ ](#) ### [ Address ](#) 2F - Room, 14-56 Naniwamachi, Chuo Ward, Kobe, Hyogo 650-0035, Japan [ ](#) ### [ Our Number ](#) +81 80-2453-8466 [ ](#) ### [ Email ](#) info@medictranslate.com [ Youtube ](https://www.youtube.com/@MedicTranslateDigital) [ Facebook-f ](https://www.facebook.com/profile.php?id=61567016994390) [ Instagram ](https://www.instagram.com/medictranslate/) [ Linkedin-in ](https://www.linkedin.com/company/medictranslate/posts/?feedView=all&viewAsMember=true) [ Tiktok ](https://www.tiktok.com/@medictranslate) --- ### [Find Foreign-Friendly Clinics in Japan for Easy Medical Access](https://www.medictranslate.com/foreign-friendly-clinics/) **Published:** December 1, 2024 **Author:** ginipighost@gmail.com **Content:** ## Find Foreign Friendly Clinics Across Japan Appointment ### Book Your Doctor Appointment Contact us for booking arrangement! [ Contact Us ](https://7c046d.share-ap1.hsforms.com/2Ot-9XgEmQvaeZb8XOD24QQ) [ Boo a Free 15-Minute Consultation ](https://meetings-ap1.hubspot.com/medic) ![Kyoto](https://www.medictranslate.com/wp-content/uploads/2024/12/Kyoto.webp "Kyoto – Medical Translation and Healthcare Support Services – Medical Translation and Healthcare Support Services") ### We can assit you to book your appointment with various clinics and hospitals across Japan ![Hyogo](https://www.medictranslate.com/wp-content/uploads/2024/12/Hyogo.webp "Hyogo – Medical Translation and Healthcare Support Services – Medical Translation and Healthcare Support Services")### Hyogo [ Download ](https://www.medictranslate.com/wp-content/uploads/2026/02/Hyogo.pdf) ![Osaka](https://www.medictranslate.com/wp-content/uploads/2024/12/Osaka.webp "Osaka – Medical Translation and Healthcare Support Services – Medical Translation and Healthcare Support Services")### Osaka [ Download ](https://www.medictranslate.com/wp-content/uploads/2026/02/Osaka.pdf) ![Tokyo](https://www.medictranslate.com/wp-content/uploads/2024/12/Tokyo.webp "Tokyo – Medical Translation and Healthcare Support Services – Medical Translation and Healthcare Support Services")### Tokyo [ Download ](https://www.medictranslate.com/wp-content/uploads/2026/02/Tokyo-1.pdf) ![Kyoto](https://www.medictranslate.com/wp-content/uploads/2024/12/Kyoto.webp "Kyoto – Medical Translation and Healthcare Support Services – Medical Translation and Healthcare Support Services")### Kyoto [ Download ](https://www.medictranslate.com/wp-content/uploads/2026/02/Kyoto-1.pdf) ![Sapporo](https://www.medictranslate.com/wp-content/uploads/2024/12/Sapporo.webp "Sapporo – Medical Translation and Healthcare Support Services – Medical Translation and Healthcare Support Services")### Sapporo [ Download ](https://www.medictranslate.com/wp-content/uploads/2026/02/Hokkaido.pdf) ![Fukuoka](https://www.medictranslate.com/wp-content/uploads/2024/12/Fukuoka.webp "Fukuoka – Medical Translation and Healthcare Support Services – Medical Translation and Healthcare Support Services")### Fukuoka [ Download ](https://www.medictranslate.com/wp-content/uploads/2026/02/Fukuoka.pdf) ![Yokohama](https://www.medictranslate.com/wp-content/uploads/2024/12/Yokohama.webp "Yokohama – Medical Translation and Healthcare Support Services – Medical Translation and Healthcare Support Services")### Yokohama [ Download ](https://www.medictranslate.com/wp-content/uploads/2026/02/Tokyo-1.pdf) ![Sendai](https://www.medictranslate.com/wp-content/uploads/2024/12/Sendai.webp "Sendai – Medical Translation and Healthcare Support Services – Medical Translation and Healthcare Support Services")### Sendai [ Download ](https://www.medictranslate.com/wp-content/uploads/2026/02/Sendai-Miyagi.pdf) ![Nagoya](https://www.medictranslate.com/wp-content/uploads/2024/12/Ngoya.webp "Nagoya – Medical Translation and Healthcare Support Services – Medical Translation and Healthcare Support Services")### Nagoya [ Download ](https://www.medictranslate.com/wp-content/uploads/2026/02/Nagano.pdf) ![Hiroshima](https://www.medictranslate.com/wp-content/uploads/2024/12/Hiroshima.webp "Hiroshima – Medical Translation and Healthcare Support Services – Medical Translation and Healthcare Support Services")### Hiroshima [ Download ](https://www.medictranslate.com/wp-content/uploads/2026/02/Hiroshima.pdf) ![Hokkaido](https://www.medictranslate.com/wp-content/uploads/2024/12/Hokkaido.webp "Hokkaido – Medical Translation and Healthcare Support Services – Medical Translation and Healthcare Support Services")### Hakodate [ Download ](https://www.medictranslate.com/wp-content/uploads/2026/02/Hokkaido.pdf) ![Nagano](https://www.medictranslate.com/wp-content/uploads/2024/12/Nagano_resized_600x400.webp "Nagano – Medical Translation and Healthcare Support Services – Medical Translation and Healthcare Support Services")### Nagano [ Download ](https://www.medictranslate.com/wp-content/uploads/2026/02/Nagano.pdf) Appointment ## Book Your Appointment Contact us for booking arrangement! [ Boo a Free 15-Minute Consultation ](https://meetings-ap1.hubspot.com/medic) [ Contact Us ](https://7c046d.share-ap1.hsforms.com/2Ot-9XgEmQvaeZb8XOD24QQ) --- ### [Dr Tokizane, Orthodontist - Osaka](https://www.medictranslate.com/dr-tokizane-orthodontist-osaka/) **Published:** July 8, 2026 **Author:** @dmin@li **Content:** MedicTranslate Partner Clinic# Partner ClinicMedicTranslate partner clinic Precise, less-invasive orthodontics for every stage of life MedicTranslate can assist international patients with appointment coordination, interpreter arrangements and medical document translation. 12 min from Okamachi Station [ Request an Appointment ](mailto:info@medictranslate.com) [ Ask About Language Support ](mailto:info@medictranslate.com) Appointment availability is determined by the clinic. MedicTranslate provides coordination and language support only. ![](data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg'/%3E) **Platinum Elite**Invisalign Provider ## Doctor Profile Areas of practice and professional background ### Areas of Practice ### Professional Background Professional information is supplied by the clinic and may be updated from time to time. ## Clinic Overview Advanced, technology-led orthodontics in Toyonaka, Osaka ![]() Illustration **Precise diagnostics, personalised plans** Digital measurement with CT and X-ray imaging supports accurate diagnosis and individualised treatment. ### Focused on Invisalign orthodontics Clinic overview to load. ## Treatment & Care Approach A patient-centred, technology-led approach to orthodontics Information provided by the clinic. Treatment options, duration, suitability and outcomes are determined by the clinic on an individual clinical basis. ## How MedicTranslate Supports Your Visit A clear process from your first enquiry to a confirmed appointment. ### 1. Tell Us What You Need Share your preferred appointment date, treatment concern and language-support requirements. ### 2. We Contact the Clinic MedicTranslate contacts the clinic to check availability and relevant appointment requirements. ### 3. Language Support Is Arranged Interpreter or document-translation support is coordinated where requested and available. ### 4. You Review and Confirm You receive the proposed appointment details, support scope and applicable MedicTranslate fees before confirming. ### 5. Attend Your Confirmed Appointment Attend the clinic according to the confirmed appointment instructions. **There is no charge to submit an initial enquiry.** Appointment requests are subject to clinic acceptance and availability, and submitting a request does not guarantee an appointment. Where a MedicTranslate fee applies, we provide the amount for approval before the relevant interpreting, translation or coordination service is confirmed. ## Fees & Responsibility How fees work, and who is responsible for your treatment ### Clinic fees and MedicTranslate fees are separate ## Treatment responsibility, fees and MedicTranslate’s role ## Operating Hours The clinic’s regular consultation hours are shown below. ### Weekly Schedule Closed Thursdays and Sundays Weekly clinic opening hours SessionMonTueWedThuFriSatSun **●** Open× Closed ### Please note Clinic hours may change due to public holidays, staff availability or other operational requirements. Confirmed appointment details take precedence over the general schedule shown here. Last confirmed: 26 June 2026 [Check Appointment Availability](mailto:info@medictranslate.com) ## Location & Contact Clinic details and international patient support ## International Patient FAQ Practical answers about appointments, language support, fees and responsibility. This service is not intended for urgent or life-threatening emergencies. Contact local emergency services where immediate care is required. International patients welcome## Ready to arrange your visit? Request appointment coordination or ask about interpreter and medical document translation support. [Request an Appointment](mailto:info@medictranslate.com) [Ask About Language Support](mailto:info@medictranslate.com) Appointment confirmation is subject to clinic approval and availability. Clinic fees and MedicTranslate support fees may apply separately. Clinic information is subject to change. Please confirm operating hours, availability and services before travelling. MedicTranslate provides language, communication and appointment-coordination support; assessment, diagnosis and treatment are provided solely by the clinic. This service is not intended for medical emergencies. Last updated: 26 June 2026. [Request Appointment](mailto:info@medictranslate.com)[Language Support](mailto:info@medictranslate.com) ## Ready to arrange your visit? Tell us what you need — an appointment, an interpreter or document translation — and we coordinate directly with the clinic and confirm every detail with you first. Submitting an enquiry is free. Nothing is booked until the clinic accepts your date. Book a free intro call Send a request by email Loading secure request form… Gmail Outlook Mail app Copy Preview the messageTo: info@medictranslate.com Subject: ``` ``` Please share only what’s needed to coordinate your request. Do not send identification documents or detailed medical records by email; we’ll provide secure instructions if they’re needed. Information may be shared with the selected clinic and approved language providers to process your request, in line with our [Privacy Policy](https://www.medictranslate.com/privacy-policy/). ` : ""); }; fillCollapsible("responsibility-body", CLINIC.responsibility, "Read the full responsibility notice"); fillCollapsible("pricing-body", CLINIC.pricing, "Read more about fees"); const access = byId("access-list"); if (access) access.innerHTML = CLINIC.access.map((t) => `Access**${esc(t)}** `).join(""); const reasons = byId("reasons-list"); if (reasons) reasons.innerHTML = CLINIC.reasons.map((r) => `${reasonSvg(r.icon)}### ${esc(r.title)} ${esc(r.text)} `).join(""); const hoursBody = byId("hours-body"); if (hoursBody) hoursBody.innerHTML = CLINIC.hours.map((row) => { const cells = row.open.map((o) => o ? `●Open` : `×Closed`).join(""); return `${esc(row.label || (row.opens + "–" + row.closes))}${cells}`; }).join(""); const hoursNotes = byId("hours-notes"); if (hoursNotes && Array.isArray(CLINIC.hoursNotes)) hoursNotes.innerHTML = CLINIC.hoursNotes.map((n) => `13. ${esc(n.label)}${esc(n.value)} `).join(""); const contact = byId("contact-list"); if (contact) { const pin=``; const tel=``; const route=``; const park=``; const globe=``; const mail=``; const li = (svg, label, inner) => `21. ${svg}**${label}**${inner} `; const site = CLINIC.website ? li(globe, "Clinic website", `[${esc(CLINIC.website.replace(/^https?:\\/\\//, ""))}](${esc(CLINIC.website)})`) : ""; contact.innerHTML = li(pin, "Address", `${CLINIC.addressLines.map(esc).join(" ")}`) + (CLINIC.phoneDisplay ? li(tel, "Clinic telephone", `[${esc(CLINIC.phoneDisplay)}](tel:${esc(CLINIC.phoneTel)})`) : "") + li(route, "Nearest stations", `${CLINIC.accessLines.map(esc).join(" ")}`) + li(park, "Parking", `${esc(CLINIC.parking)}`) + site + li(mail, "English support", `[${esc(CLINIC.supportEmail)}](mailto:${esc(CLINIC.supportEmail)})`); } const map = byId("map-frame"); if (map) { map.src = "https://www.google.com/maps?q=" + encodeURIComponent(CLINIC.mapQuery) + "&output=embed"; map.title = "Map showing " + CLINIC.nameEn; } const faq = byId("faq-list"); if (faq) faq.innerHTML = CLINIC.faq.map((f) => `${esc(f.q)}${esc(f.a)} `).join(""); /* JSON-LD — only the entities enabled in CLINIC.schema */ const id = (frag) => CLINIC.canonical + "#" + frag; const graph = []; const specs = CLINIC.hours.map((row) => ({ "@type": "OpeningHoursSpecification", dayOfWeek: DAYS.filter((_, i) => row.open[i]), opens: row.opens, closes: row.closes })); const addr = { "@type": "PostalAddress", streetAddress: CLINIC.address.streetAddress, addressLocality: CLINIC.address.locality, addressRegion: CLINIC.address.region, addressCountry: CLINIC.address.country }; if (CLINIC.address.postalCode) addr.postalCode = CLINIC.address.postalCode; if (CLINIC.schema.dentist) { const clinicNode = { "@type": CLINIC.schemaType, "@id": id("clinic"), name: CLINIC.nameEn, url: CLINIC.canonical, image: CLINIC.clinicImage || CLINIC.portrait, priceRange: CLINIC.priceRange, address: addr, openingHoursSpecification: specs }; if (CLINIC.nameJa && CLINIC.nameJa !== CLINIC.nameEn) clinicNode.alternateName = CLINIC.nameJa; if (CLINIC.phoneTel) clinicNode.telephone = CLINIC.phoneTel; if (CLINIC.website) clinicNode.sameAs = [CLINIC.website]; graph.push(clinicNode); } if (CLINIC.schema.person) graph.push({ "@type": "Person", "@id": id("doctor"), name: CLINIC.doctorName, jobTitle: CLINIC.doctorJobTitle || "Dentist", worksFor: { "@id": id("clinic") } }); if (CLINIC.schema.profilePage) graph.push({ "@type": "ProfilePage", "@id": id("profile"), url: CLINIC.canonical, name: CLINIC.seoTitle, description: CLINIC.seoDescription, mainEntity: { "@id": id("doctor") }, about: { "@id": id("clinic") } }); if (CLINIC.schema.faqPage) graph.push({ "@type": "FAQPage", "@id": id("faq"), mainEntity: CLINIC.faq.map((f) => ({ "@type": "Question", name: f.q, acceptedAnswer: { "@type": "Answer", text: f.a } })) }); if (CLINIC.schema.breadcrumb) graph.push({ "@type": "BreadcrumbList", "@id": id("breadcrumb"), itemListElement: [ { "@type": "ListItem", position: 1, name: "MedicTranslate", item: "https://www.medictranslate.com/" }, { "@type": "ListItem", position: 2, name: CLINIC.heroHeading || CLINIC.nameEn, item: CLINIC.canonical } ] }); const ldEl = byId("clinic-jsonld"); if (ldEl && graph.length) ldEl.textContent = JSON.stringify({ "@context": "https://schema.org", "@graph": graph }); /* Booking picker */ const enc = encodeURIComponent; const to = CLINIC.supportEmail; const su = CLINIC.emailSubject || (CLINIC.nameEn + " appointment request"); const body = CLINIC.emailBody || ""; const mailtoUrl = "mailto:" + to + "?subject=" + enc(su) + "&body=" + enc(body); const gmailUrl = "https://mail.google.com/mail/?view=cm&fs=1&to=" + enc(to) + "&su=" + enc(su) + "&body=" + enc(body); const outlookUrl = "https://outlook.office.com/mail/deeplink/compose?to=" + enc(to) + "&subject=" + enc(su) + "&body=" + enc(body); const hasBooking = CLINIC.googleBookingUrl.trim().length > 0; const dialog = byId("booking-dialog"); const canDialog = !hasBooking && dialog && typeof dialog.showModal === "function"; /* HubSpot form + meetings wiring */ const HS = CLINIC.hubspot || {}; const hasHsForm = !!(HS.formId && HS.portalId); /* The intro-call option only renders with a valid full URL (must start with https://, e.g. https://meetings.hubspot.com/xxxx). A missing or malformed value hides the option entirely rather than showing a dead button. */ const meetUrl = (HS.meetingUrl || "").trim(); const hasHsMeet = /^https?:\/\//i.test(meetUrl); let hsFormMounted = false; const mountHsForm = () => { if (hsFormMounted || !hasHsForm) return; hsFormMounted = true; const target = byId("bd-hsform"); const create = () => { if (!(window.hbspt && window.hbspt.forms)) return; if (target) target.innerHTML = ""; window.hbspt.forms.create({ region: HS.region || "na1", portalId: HS.portalId, formId: HS.formId, target: "#bd-hsform", onFormReady: function () { /* Stamp the hidden clinic-context field so one shared form can report per clinic. Fails silently if the property isn't on the form. */ try { const input = root.querySelector('#bd-hsform input[name="' + HS.contextProperty + '"]'); if (input) { input.value = HS.contextValue || CLINIC.nameEn; input.dispatchEvent(new Event("input", { bubbles: true })); input.dispatchEvent(new Event("change", { bubbles: true })); } } catch (e) { /* no-op */ } } }); }; if (window.hbspt && window.hbspt.forms) { create(); return; } const s = document.createElement("script"); /* Region-aware embed script: na1 uses js.hsforms.net; other data centres (ap1, eu1, na2, ...) use js-.hsforms.net. \*/ const reg = (HS.region || "na1").toLowerCase(); s.src = reg === "na1" ? "https://js.hsforms.net/forms/embed/v2.js" : "https://js-" + reg + ".hsforms.net/forms/embed/v2.js"; s.async = true; s.onload = create; s.onerror = () => { if (target) target.innerHTML = 'The form could not load. Please use one of the email options below. '; }; document.head.appendChild(s); }; if (dialog) { if (hasHsMeet) { const meetLink = byId("bd-meet"); if (meetLink) { meetLink.hidden = false; meetLink.href = meetUrl; /\* Belt-and-braces: some in-app/preview browsers swallow target=\_blank from inside ; force the navigation explicitly. \*/ meetLink.addEventListener("click", (e) => { e.preventDefault(); window.open(meetUrl, "\_blank", "noopener"); setTimeout(() => dialog.close(), 120); }); } } if (hasHsForm) { dialog.classList.add("has-form"); const formWrap = byId("bd-form-wrap"); if (formWrap) formWrap.hidden = false; } const emailPanel = byId("bd-email-panel"); const emailToggle = byId("bd-email-toggle"); const openEmailPanel = (open) => { if (!emailPanel || !emailToggle) return; emailPanel.hidden = !open; emailToggle.setAttribute("aria-expanded", String(open)); }; if (emailToggle && emailPanel) emailToggle.addEventListener("click", () => openEmailPanel(emailPanel.hidden)); /\* With no intro call and no form configured, email is the only route — show it expanded. \*/ if (!hasHsMeet && !hasHsForm) openEmailPanel(true); const set = (i, url) => { const el = byId(i); if (el) el.href = url; }; set("bd-gmail", gmailUrl); set("bd-outlook", outlookUrl); set("bd-mailto", mailtoUrl); const subEl = dialog.querySelector(".bd-pre-sub"); if (subEl) subEl.textContent = "Subject: " + su; const bodyEl = dialog.querySelector(".bd-pre-body"); if (bodyEl) bodyEl.textContent = body; const mt = dialog.querySelector(".bd-mail-to"); if (mt) mt.textContent = to; const copyBtn = byId("bd-copy"); if (copyBtn) copyBtn.addEventListener("click", async () => { const text = "To: " + to + "\\nSubject: " + su + "\\n\\n" + body; const label = copyBtn.querySelector(".bd-chip-label"); const original = label ? label.textContent : ""; try { await navigator.clipboard.writeText(text); } catch (e) { const t = document.createElement("textarea"); t.value = text; document.body.appendChild(t); t.select(); try { document.execCommand("copy"); } catch (\_) {} t.remove(); } if (label) { label.textContent = "Copied!"; copyBtn.classList.add("is-copied"); setTimeout(() => { label.textContent = original; copyBtn.classList.remove("is-copied"); }, 1800); } }); dialog.querySelectorAll("\[data-bd-close\]").forEach((el) => el.addEventListener("click", () => dialog.close())); dialog.addEventListener("click", (e) => { if (e.target === dialog) dialog.close(); }); dialog.querySelectorAll("a.bd-option, a.bd-chip").forEach((a) => a.addEventListener("click", () => setTimeout(() => dialog.close(), 120))); } root.querySelectorAll("\[data-booking-link\]").forEach((link) => { if (hasBooking) { link.href = CLINIC.googleBookingUrl; link.target = "\_blank"; link.rel = "noopener"; link.setAttribute("aria-label", `${link.textContent.trim()} — opens MedicTranslate booking page`); } else { link.href = mailtoUrl; link.setAttribute("aria-label", `${link.textContent.trim()} — choose how to send your request`); if (canDialog) link.addEventListener("click", (e) => { e.preventDefault(); dialog.showModal(); mountHsForm(); }); } }); root.querySelectorAll("\[data-email\]").forEach((link) => { link.href = "mailto:" + CLINIC.supportEmail; }); })(); [ Youtube ](https://www.youtube.com/@MedicTranslateDigital) [ Facebook-f ](https://www.facebook.com/profile.php?id=61567016994390) [ Instagram ](https://www.instagram.com/medictranslate/) [ Linkedin-in ](https://www.linkedin.com/company/medictranslate/posts/?feedView=all&viewAsMember=true) [ Tiktok ](https://www.tiktok.com/@medictranslate) --- ### [Dr Nakagawa Gastroenterology & Internal Medicine - Osaka](https://www.medictranslate.com/dr-nakagawa-gastroenterology-internal-medicine-osaka/) **Published:** July 8, 2026 **Author:** @dmin@li **Content:** MedicTranslate Partner Clinic# Partner ClinicMedicTranslate partner clinic Precise, less-invasive orthodontics for every stage of life MedicTranslate can assist international patients with appointment coordination, interpreter arrangements and medical document translation. 12 min from Okamachi Station [ Request an Appointment ](mailto:info@medictranslate.com) [ Ask About Language Support ](mailto:info@medictranslate.com) Appointment availability is determined by the clinic. MedicTranslate provides coordination and language support only. ![](data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg'/%3E) **Platinum Elite**Invisalign Provider ## Doctor Profile Areas of practice and professional background ### Areas of Practice ### Professional Background Professional information is supplied by the clinic and may be updated from time to time. ## Clinic Overview Advanced, technology-led orthodontics in Toyonaka, Osaka ![]() Illustration **Precise diagnostics, personalised plans** Digital measurement with CT and X-ray imaging supports accurate diagnosis and individualised treatment. ### Focused on Invisalign orthodontics Clinic overview to load. ## Treatment & Care Approach A patient-centred, technology-led approach to orthodontics Information provided by the clinic. Treatment options, duration, suitability and outcomes are determined by the clinic on an individual clinical basis. ## How MedicTranslate Supports Your Visit A clear process from your first enquiry to a confirmed appointment. ### 1. Tell Us What You Need Share your preferred appointment date, treatment concern and language-support requirements. ### 2. We Contact the Clinic MedicTranslate contacts the clinic to check availability and relevant appointment requirements. ### 3. Language Support Is Arranged Interpreter or document-translation support is coordinated where requested and available. ### 4. You Review and Confirm You receive the proposed appointment details, support scope and applicable MedicTranslate fees before confirming. ### 5. Attend Your Confirmed Appointment Attend the clinic according to the confirmed appointment instructions. **There is no charge to submit an initial enquiry.** Appointment requests are subject to clinic acceptance and availability, and submitting a request does not guarantee an appointment. Where a MedicTranslate fee applies, we provide the amount for approval before the relevant interpreting, translation or coordination service is confirmed. ## Fees & Responsibility How fees work, and who is responsible for your treatment ### Clinic fees and MedicTranslate fees are separate ## Treatment responsibility, fees and MedicTranslate’s role ## Operating Hours The clinic’s regular consultation hours are shown below. ### Weekly Schedule Closed Thursdays and Sundays Weekly clinic opening hours SessionMonTueWedThuFriSatSun **●** Open× Closed ### Please note Clinic hours may change due to public holidays, staff availability or other operational requirements. Confirmed appointment details take precedence over the general schedule shown here. Last confirmed: 26 June 2026 [Check Appointment Availability](mailto:info@medictranslate.com) ## Location & Contact Clinic details and international patient support ## International Patient FAQ Practical answers about appointments, language support, fees and responsibility. This service is not intended for urgent or life-threatening emergencies. Contact local emergency services where immediate care is required. International patients welcome## Ready to arrange your visit? Request appointment coordination or ask about interpreter and medical document translation support. [Request an Appointment](mailto:info@medictranslate.com) [Ask About Language Support](mailto:info@medictranslate.com) Appointment confirmation is subject to clinic approval and availability. Clinic fees and MedicTranslate support fees may apply separately. Clinic information is subject to change. Please confirm operating hours, availability and services before travelling. MedicTranslate provides language, communication and appointment-coordination support; assessment, diagnosis and treatment are provided solely by the clinic. This service is not intended for medical emergencies. Last updated: 26 June 2026. [Request Appointment](mailto:info@medictranslate.com)[Language Support](mailto:info@medictranslate.com) ## Ready to arrange your visit? Tell us what you need — an appointment, an interpreter or document translation — and we coordinate directly with the clinic and confirm every detail with you first. Submitting an enquiry is free. Nothing is booked until the clinic accepts your date. Book a free intro call Send a request by email Loading secure request form… Gmail Outlook Mail app Copy Preview the messageTo: info@medictranslate.com Subject: ``` ``` Please share only what’s needed to coordinate your request. Do not send identification documents or detailed medical records by email; we’ll provide secure instructions if they’re needed. Information may be shared with the selected clinic and approved language providers to process your request, in line with our [Privacy Policy](https://www.medictranslate.com/privacy-policy/). ` : ""); }; fillCollapsible("responsibility-body", CLINIC.responsibility, "Read the full responsibility notice"); fillCollapsible("pricing-body", CLINIC.pricing, "Read more about fees"); const access = byId("access-list"); if (access) access.innerHTML = CLINIC.access.map((t) => `Access**${esc(t)}** `).join(""); const reasons = byId("reasons-list"); if (reasons) reasons.innerHTML = CLINIC.reasons.map((r) => `${reasonSvg(r.icon)}### ${esc(r.title)} ${esc(r.text)} `).join(""); const hoursBody = byId("hours-body"); if (hoursBody) hoursBody.innerHTML = CLINIC.hours.map((row) => { const cells = row.open.map((o) => o ? `●Open` : `×Closed`).join(""); return `${esc(row.label || (row.opens + "–" + row.closes))}${cells}`; }).join(""); const hoursNotes = byId("hours-notes"); if (hoursNotes && Array.isArray(CLINIC.hoursNotes)) hoursNotes.innerHTML = CLINIC.hoursNotes.map((n) => `13. ${esc(n.label)}${esc(n.value)} `).join(""); const contact = byId("contact-list"); if (contact) { const pin=``; const tel=``; const route=``; const park=``; const globe=``; const mail=``; const li = (svg, label, inner) => `21. ${svg}**${label}**${inner} `; const site = CLINIC.website ? li(globe, "Clinic website", `[${esc(CLINIC.website.replace(/^https?:\\/\\//, ""))}](${esc(CLINIC.website)})`) : ""; contact.innerHTML = li(pin, "Address", `${CLINIC.addressLines.map(esc).join(" ")}`) + (CLINIC.phoneDisplay ? li(tel, "Clinic telephone", `[${esc(CLINIC.phoneDisplay)}](tel:${esc(CLINIC.phoneTel)})`) : "") + li(route, "Nearest stations", `${CLINIC.accessLines.map(esc).join(" ")}`) + li(park, "Parking", `${esc(CLINIC.parking)}`) + site + li(mail, "English support", `[${esc(CLINIC.supportEmail)}](mailto:${esc(CLINIC.supportEmail)})`); } const map = byId("map-frame"); if (map) { map.src = "https://www.google.com/maps?q=" + encodeURIComponent(CLINIC.mapQuery) + "&output=embed"; map.title = "Map showing " + CLINIC.nameEn; } const faq = byId("faq-list"); if (faq) faq.innerHTML = CLINIC.faq.map((f) => `${esc(f.q)}${esc(f.a)} `).join(""); /* JSON-LD — only the entities enabled in CLINIC.schema */ const id = (frag) => CLINIC.canonical + "#" + frag; const graph = []; const specs = CLINIC.hours.map((row) => ({ "@type": "OpeningHoursSpecification", dayOfWeek: DAYS.filter((_, i) => row.open[i]), opens: row.opens, closes: row.closes })); const addr = { "@type": "PostalAddress", streetAddress: CLINIC.address.streetAddress, addressLocality: CLINIC.address.locality, addressRegion: CLINIC.address.region, addressCountry: CLINIC.address.country }; if (CLINIC.address.postalCode) addr.postalCode = CLINIC.address.postalCode; if (CLINIC.schema.dentist) { const clinicNode = { "@type": CLINIC.schemaType, "@id": id("clinic"), name: CLINIC.nameEn, url: CLINIC.canonical, image: CLINIC.clinicImage || CLINIC.portrait, priceRange: CLINIC.priceRange, address: addr, openingHoursSpecification: specs }; if (CLINIC.nameJa && CLINIC.nameJa !== CLINIC.nameEn) clinicNode.alternateName = CLINIC.nameJa; if (CLINIC.phoneTel) clinicNode.telephone = CLINIC.phoneTel; if (CLINIC.website) clinicNode.sameAs = [CLINIC.website]; graph.push(clinicNode); } if (CLINIC.schema.person) graph.push({ "@type": "Person", "@id": id("doctor"), name: CLINIC.doctorName, jobTitle: CLINIC.doctorJobTitle || "Dentist", worksFor: { "@id": id("clinic") } }); if (CLINIC.schema.profilePage) graph.push({ "@type": "ProfilePage", "@id": id("profile"), url: CLINIC.canonical, name: CLINIC.seoTitle, description: CLINIC.seoDescription, mainEntity: { "@id": id("doctor") }, about: { "@id": id("clinic") } }); if (CLINIC.schema.faqPage) graph.push({ "@type": "FAQPage", "@id": id("faq"), mainEntity: CLINIC.faq.map((f) => ({ "@type": "Question", name: f.q, acceptedAnswer: { "@type": "Answer", text: f.a } })) }); if (CLINIC.schema.breadcrumb) graph.push({ "@type": "BreadcrumbList", "@id": id("breadcrumb"), itemListElement: [ { "@type": "ListItem", position: 1, name: "MedicTranslate", item: "https://www.medictranslate.com/" }, { "@type": "ListItem", position: 2, name: CLINIC.heroHeading || CLINIC.nameEn, item: CLINIC.canonical } ] }); const ldEl = byId("clinic-jsonld"); if (ldEl && graph.length) ldEl.textContent = JSON.stringify({ "@context": "https://schema.org", "@graph": graph }); /* Booking picker */ const enc = encodeURIComponent; const to = CLINIC.supportEmail; const su = CLINIC.emailSubject || (CLINIC.nameEn + " appointment request"); const body = CLINIC.emailBody || ""; const mailtoUrl = "mailto:" + to + "?subject=" + enc(su) + "&body=" + enc(body); const gmailUrl = "https://mail.google.com/mail/?view=cm&fs=1&to=" + enc(to) + "&su=" + enc(su) + "&body=" + enc(body); const outlookUrl = "https://outlook.office.com/mail/deeplink/compose?to=" + enc(to) + "&subject=" + enc(su) + "&body=" + enc(body); const hasBooking = CLINIC.googleBookingUrl.trim().length > 0; const dialog = byId("booking-dialog"); const canDialog = !hasBooking && dialog && typeof dialog.showModal === "function"; /* HubSpot form + meetings wiring */ const HS = CLINIC.hubspot || {}; const hasHsForm = !!(HS.formId && HS.portalId); /* The intro-call option only renders with a valid full URL (must start with https://, e.g. https://meetings.hubspot.com/xxxx). A missing or malformed value hides the option entirely rather than showing a dead button. */ const meetUrl = (HS.meetingUrl || "").trim(); const hasHsMeet = /^https?:\/\//i.test(meetUrl); let hsFormMounted = false; const mountHsForm = () => { if (hsFormMounted || !hasHsForm) return; hsFormMounted = true; const target = byId("bd-hsform"); const create = () => { if (!(window.hbspt && window.hbspt.forms)) return; if (target) target.innerHTML = ""; window.hbspt.forms.create({ region: HS.region || "na1", portalId: HS.portalId, formId: HS.formId, target: "#bd-hsform", onFormReady: function () { /* Stamp the hidden clinic-context field so one shared form can report per clinic. Fails silently if the property isn't on the form. */ try { const input = root.querySelector('#bd-hsform input[name="' + HS.contextProperty + '"]'); if (input) { input.value = HS.contextValue || CLINIC.nameEn; input.dispatchEvent(new Event("input", { bubbles: true })); input.dispatchEvent(new Event("change", { bubbles: true })); } } catch (e) { /* no-op */ } } }); }; if (window.hbspt && window.hbspt.forms) { create(); return; } const s = document.createElement("script"); /* Region-aware embed script: na1 uses js.hsforms.net; other data centres (ap1, eu1, na2, ...) use js-.hsforms.net. \*/ const reg = (HS.region || "na1").toLowerCase(); s.src = reg === "na1" ? "https://js.hsforms.net/forms/embed/v2.js" : "https://js-" + reg + ".hsforms.net/forms/embed/v2.js"; s.async = true; s.onload = create; s.onerror = () => { if (target) target.innerHTML = 'The form could not load. Please use one of the email options below. '; }; document.head.appendChild(s); }; if (dialog) { if (hasHsMeet) { const meetLink = byId("bd-meet"); if (meetLink) { meetLink.hidden = false; meetLink.href = meetUrl; /\* Belt-and-braces: some in-app/preview browsers swallow target=\_blank from inside ; force the navigation explicitly. \*/ meetLink.addEventListener("click", (e) => { e.preventDefault(); window.open(meetUrl, "\_blank", "noopener"); setTimeout(() => dialog.close(), 120); }); } } if (hasHsForm) { dialog.classList.add("has-form"); const formWrap = byId("bd-form-wrap"); if (formWrap) formWrap.hidden = false; } const emailPanel = byId("bd-email-panel"); const emailToggle = byId("bd-email-toggle"); const openEmailPanel = (open) => { if (!emailPanel || !emailToggle) return; emailPanel.hidden = !open; emailToggle.setAttribute("aria-expanded", String(open)); }; if (emailToggle && emailPanel) emailToggle.addEventListener("click", () => openEmailPanel(emailPanel.hidden)); /\* With no intro call and no form configured, email is the only route — show it expanded. \*/ if (!hasHsMeet && !hasHsForm) openEmailPanel(true); const set = (i, url) => { const el = byId(i); if (el) el.href = url; }; set("bd-gmail", gmailUrl); set("bd-outlook", outlookUrl); set("bd-mailto", mailtoUrl); const subEl = dialog.querySelector(".bd-pre-sub"); if (subEl) subEl.textContent = "Subject: " + su; const bodyEl = dialog.querySelector(".bd-pre-body"); if (bodyEl) bodyEl.textContent = body; const mt = dialog.querySelector(".bd-mail-to"); if (mt) mt.textContent = to; const copyBtn = byId("bd-copy"); if (copyBtn) copyBtn.addEventListener("click", async () => { const text = "To: " + to + "\\nSubject: " + su + "\\n\\n" + body; const label = copyBtn.querySelector(".bd-chip-label"); const original = label ? label.textContent : ""; try { await navigator.clipboard.writeText(text); } catch (e) { const t = document.createElement("textarea"); t.value = text; document.body.appendChild(t); t.select(); try { document.execCommand("copy"); } catch (\_) {} t.remove(); } if (label) { label.textContent = "Copied!"; copyBtn.classList.add("is-copied"); setTimeout(() => { label.textContent = original; copyBtn.classList.remove("is-copied"); }, 1800); } }); dialog.querySelectorAll("\[data-bd-close\]").forEach((el) => el.addEventListener("click", () => dialog.close())); dialog.addEventListener("click", (e) => { if (e.target === dialog) dialog.close(); }); dialog.querySelectorAll("a.bd-option, a.bd-chip").forEach((a) => a.addEventListener("click", () => setTimeout(() => dialog.close(), 120))); } root.querySelectorAll("\[data-booking-link\]").forEach((link) => { if (hasBooking) { link.href = CLINIC.googleBookingUrl; link.target = "\_blank"; link.rel = "noopener"; link.setAttribute("aria-label", `${link.textContent.trim()} — opens MedicTranslate booking page`); } else { link.href = mailtoUrl; link.setAttribute("aria-label", `${link.textContent.trim()} — choose how to send your request`); if (canDialog) link.addEventListener("click", (e) => { e.preventDefault(); dialog.showModal(); mountHsForm(); }); } }); root.querySelectorAll("\[data-email\]").forEach((link) => { link.href = "mailto:" + CLINIC.supportEmail; }); })(); --- ### [Dr Toshiharu Aoki - Acupuncture and Chiropractic - Tokyo](https://www.medictranslate.com/dr-toshiharu-aoki-acupuncture-and-chiropractic-tokyo/) **Published:** July 8, 2026 **Author:** @dmin@li **Content:** MedicTranslate Partner Clinic# Partner ClinicMedicTranslate partner clinic Precise, less-invasive orthodontics for every stage of life MedicTranslate can assist international patients with appointment coordination, interpreter arrangements and medical document translation. 12 min from Okamachi Station [ Request an Appointment ](mailto:info@medictranslate.com) [ Ask About Language Support ](mailto:info@medictranslate.com) Appointment availability is determined by the clinic. MedicTranslate provides coordination and language support only. ![](data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg'/%3E) **Platinum Elite**Invisalign Provider ## Doctor Profile Areas of practice and professional background ### Areas of Practice ### Professional Background Professional information is supplied by the clinic and may be updated from time to time. ## Clinic Overview Advanced, technology-led orthodontics in Toyonaka, Osaka ![]() Illustration **Precise diagnostics, personalised plans** Digital measurement with CT and X-ray imaging supports accurate diagnosis and individualised treatment. ### Focused on Invisalign orthodontics Clinic overview to load. ## Treatment & Care Approach A patient-centred, technology-led approach to orthodontics Information provided by the practice. Session options, duration, suitability and outcomes vary by individual and are determined by the practice. Individual experiences described by the practice or its clients are not a guarantee of results. ## How MedicTranslate Supports Your Visit A clear process from your first enquiry to a confirmed appointment. ### 1. Tell Us What You Need Share your preferred appointment date, area of discomfort and language-support requirements. ### 2. We Contact the Practice MedicTranslate contacts the practice to check availability and relevant appointment requirements. ### 3. Language Support Is Arranged Interpreter or document-translation support is coordinated where requested and available. ### 4. You Review and Confirm You receive the proposed appointment details, support scope and applicable MedicTranslate fees before confirming. ### 5. Attend Your Confirmed Appointment Attend the practice according to the confirmed appointment instructions. **There is no charge to submit an initial enquiry.** Appointment requests are subject to the practice's acceptance and availability, and submitting a request does not guarantee an appointment. Where a MedicTranslate fee applies, we provide the amount for approval before the relevant interpreting, translation or coordination service is confirmed. ## Fees & Responsibility How fees work, and who is responsible for your care ### Clinic fees and MedicTranslate fees are separate ## Treatment responsibility, fees and MedicTranslate’s role ## Operating Hours The practice’s regular reception hours are shown below. ### Weekly Schedule Closed Thursdays and Sundays Weekly clinic opening hours SessionMonTueWedThuFriSatSun **●** Open× Closed ### Please note Clinic hours may change due to public holidays, staff availability or other operational requirements. Confirmed appointment details take precedence over the general schedule shown here. Last confirmed: 26 June 2026 [Check Appointment Availability](mailto:info@medictranslate.com) ## Location & Contact Practice details and international visitor support ## International Visitor FAQ Practical answers about appointments, language support, fees and responsibility. This service is not intended for urgent or life-threatening emergencies. Contact local emergency services where immediate care is required. International visitors welcome## Ready to arrange your visit? Request appointment coordination or ask about interpreter and document translation support. [Request an Appointment](mailto:info@medictranslate.com) [Ask About Language Support](mailto:info@medictranslate.com) Appointment confirmation is subject to the practice's approval and availability. Practice fees and MedicTranslate support fees may apply separately. Clinic information is subject to change. Please confirm operating hours, availability and services before travelling. MedicTranslate provides language, communication and appointment-coordination support; assessment, diagnosis and treatment are provided solely by the clinic. This service is not intended for medical emergencies. Last updated: 26 June 2026. [Request Appointment](mailto:info@medictranslate.com)[Language Support](mailto:info@medictranslate.com) ## Ready to arrange your visit? Tell us what you need — an appointment, an interpreter or document translation — and we coordinate directly with the practice and confirm every detail with you first. Submitting an enquiry is free. Nothing is booked until the practice accepts your date. Book a free intro call Send a request by email Loading secure request form… Gmail Outlook Mail app Copy Preview the messageTo: info@medictranslate.com Subject: ``` ``` Please share only what’s needed to coordinate your request. Do not send identification documents or detailed medical records by email; we’ll provide secure instructions if they’re needed. Information may be shared with the selected clinic and approved language providers to process your request, in line with our [Privacy Policy](https://www.medictranslate.com/privacy-policy/). ` : ""); }; fillCollapsible("responsibility-body", CLINIC.responsibility, "Read the full responsibility notice"); fillCollapsible("pricing-body", CLINIC.pricing, "Read more about fees"); const access = byId("access-list"); if (access) access.innerHTML = `Access${CLINIC.access.map((t) => `**${esc(t)}**`).join("")} `; const reasons = byId("reasons-list"); if (reasons) reasons.innerHTML = CLINIC.reasons.map((r) => `${reasonSvg(r.icon)}### ${esc(r.title)} ${esc(r.text)} `).join(""); const hoursBody = byId("hours-body"); if (hoursBody) hoursBody.innerHTML = CLINIC.hours.map((row) => { const cells = row.open.map((o) => o ? `●Open` : `×Closed`).join(""); return `${esc(row.label || (row.opens + "–" + row.closes))}${cells}`; }).join(""); const hoursNotes = byId("hours-notes"); if (hoursNotes && Array.isArray(CLINIC.hoursNotes)) hoursNotes.innerHTML = CLINIC.hoursNotes.map((n) => `13. ${esc(n.label)}${esc(n.value)} `).join(""); const contact = byId("contact-list"); if (contact) { const pin=``; const tel=``; const route=``; const park=``; const globe=``; const mail=``; const li = (svg, label, inner) => `21. ${svg}**${label}**${inner} `; const site = CLINIC.website ? li(globe, "Clinic website", `[${esc(CLINIC.website.replace(/^https?:\\/\\//, ""))}](${esc(CLINIC.website)})`) : ""; contact.innerHTML = li(pin, "Address", `${CLINIC.addressLines.map(esc).join(" ")}`) + (CLINIC.phoneDisplay ? li(tel, "Clinic telephone", `[${esc(CLINIC.phoneDisplay)}](tel:${esc(CLINIC.phoneTel)})`) : "") + li(route, "Nearest stations", `${CLINIC.accessLines.map(esc).join(" ")}`) + li(park, "Parking", `${esc(CLINIC.parking)}`) + site + li(mail, "English support", `[${esc(CLINIC.supportEmail)}](mailto:${esc(CLINIC.supportEmail)})`); } const map = byId("map-frame"); if (map) { map.src = "https://www.google.com/maps?q=" + encodeURIComponent(CLINIC.mapQuery) + "&output=embed"; map.title = "Map showing " + CLINIC.nameEn; } const faq = byId("faq-list"); if (faq) faq.innerHTML = CLINIC.faq.map((f) => `${esc(f.q)}${esc(f.a)} `).join(""); /* JSON-LD — only the entities enabled in CLINIC.schema */ const id = (frag) => CLINIC.canonical + "#" + frag; const graph = []; const specs = CLINIC.hours.map((row) => ({ "@type": "OpeningHoursSpecification", dayOfWeek: DAYS.filter((_, i) => row.open[i]), opens: row.opens, closes: row.closes })); const addr = { "@type": "PostalAddress", streetAddress: CLINIC.address.streetAddress, addressLocality: CLINIC.address.locality, addressRegion: CLINIC.address.region, addressCountry: CLINIC.address.country }; if (CLINIC.address.postalCode) addr.postalCode = CLINIC.address.postalCode; if (CLINIC.schema.dentist) { const clinicNode = { "@type": CLINIC.schemaType, "@id": id("clinic"), name: CLINIC.nameEn, url: CLINIC.canonical, image: CLINIC.clinicImage || CLINIC.portrait, priceRange: CLINIC.priceRange, address: addr, openingHoursSpecification: specs }; if (CLINIC.nameJa && CLINIC.nameJa !== CLINIC.nameEn) clinicNode.alternateName = CLINIC.nameJa; if (CLINIC.phoneTel) clinicNode.telephone = CLINIC.phoneTel; if (CLINIC.website) clinicNode.sameAs = [CLINIC.website]; graph.push(clinicNode); } if (CLINIC.schema.person) graph.push({ "@type": "Person", "@id": id("doctor"), name: CLINIC.doctorName, jobTitle: CLINIC.doctorJobTitle || "Dentist", worksFor: { "@id": id("clinic") } }); if (CLINIC.schema.profilePage) graph.push({ "@type": "ProfilePage", "@id": id("profile"), url: CLINIC.canonical, name: CLINIC.seoTitle, description: CLINIC.seoDescription, mainEntity: { "@id": id("doctor") }, about: { "@id": id("clinic") } }); if (CLINIC.schema.faqPage) graph.push({ "@type": "FAQPage", "@id": id("faq"), mainEntity: CLINIC.faq.map((f) => ({ "@type": "Question", name: f.q, acceptedAnswer: { "@type": "Answer", text: f.a } })) }); if (CLINIC.schema.breadcrumb) graph.push({ "@type": "BreadcrumbList", "@id": id("breadcrumb"), itemListElement: [ { "@type": "ListItem", position: 1, name: "MedicTranslate", item: "https://www.medictranslate.com/" }, { "@type": "ListItem", position: 2, name: CLINIC.heroHeading || CLINIC.nameEn, item: CLINIC.canonical } ] }); const ldEl = byId("clinic-jsonld"); if (ldEl && graph.length) ldEl.textContent = JSON.stringify({ "@context": "https://schema.org", "@graph": graph }); /* Booking picker */ const enc = encodeURIComponent; const to = CLINIC.supportEmail; const su = CLINIC.emailSubject || (CLINIC.nameEn + " appointment request"); const body = CLINIC.emailBody || ""; const mailtoUrl = "mailto:" + to + "?subject=" + enc(su) + "&body=" + enc(body); const gmailUrl = "https://mail.google.com/mail/?view=cm&fs=1&to=" + enc(to) + "&su=" + enc(su) + "&body=" + enc(body); const outlookUrl = "https://outlook.office.com/mail/deeplink/compose?to=" + enc(to) + "&subject=" + enc(su) + "&body=" + enc(body); const hasBooking = CLINIC.googleBookingUrl.trim().length > 0; const dialog = byId("booking-dialog"); const canDialog = !hasBooking && dialog && typeof dialog.showModal === "function"; /* HubSpot form + meetings wiring */ const HS = CLINIC.hubspot || {}; const hasHsForm = !!(HS.formId && HS.portalId); /* The intro-call option only renders with a valid full URL (must start with https://, e.g. https://meetings.hubspot.com/xxxx). A missing or malformed value hides the option entirely rather than showing a dead button. */ const meetUrl = (HS.meetingUrl || "").trim(); const hasHsMeet = /^https?:\/\//i.test(meetUrl); let hsFormMounted = false; const mountHsForm = () => { if (hsFormMounted || !hasHsForm) return; hsFormMounted = true; const target = byId("bd-hsform"); const create = () => { if (!(window.hbspt && window.hbspt.forms)) return; if (target) target.innerHTML = ""; window.hbspt.forms.create({ region: HS.region || "na1", portalId: HS.portalId, formId: HS.formId, target: "#bd-hsform", onFormReady: function () { /* Stamp the hidden clinic-context field so one shared form can report per clinic. Fails silently if the property isn't on the form. */ try { const input = root.querySelector('#bd-hsform input[name="' + HS.contextProperty + '"]'); if (input) { input.value = HS.contextValue || CLINIC.nameEn; input.dispatchEvent(new Event("input", { bubbles: true })); input.dispatchEvent(new Event("change", { bubbles: true })); } } catch (e) { /* no-op */ } } }); }; if (window.hbspt && window.hbspt.forms) { create(); return; } const s = document.createElement("script"); /* Region-aware embed script: na1 uses js.hsforms.net; other data centres (ap1, eu1, na2, ...) use js-.hsforms.net. \*/ const reg = (HS.region || "na1").toLowerCase(); s.src = reg === "na1" ? "https://js.hsforms.net/forms/embed/v2.js" : "https://js-" + reg + ".hsforms.net/forms/embed/v2.js"; s.async = true; s.onload = create; s.onerror = () => { if (target) target.innerHTML = 'The form could not load. Please use one of the email options below. '; }; document.head.appendChild(s); }; if (dialog) { if (hasHsMeet) { const meetLink = byId("bd-meet"); if (meetLink) { meetLink.hidden = false; meetLink.href = meetUrl; /\* Belt-and-braces: some in-app/preview browsers swallow target=\_blank from inside ; force the navigation explicitly. \*/ meetLink.addEventListener("click", (e) => { e.preventDefault(); window.open(meetUrl, "\_blank", "noopener"); setTimeout(() => dialog.close(), 120); }); } } if (hasHsForm) { dialog.classList.add("has-form"); const formWrap = byId("bd-form-wrap"); if (formWrap) formWrap.hidden = false; } const emailPanel = byId("bd-email-panel"); const emailToggle = byId("bd-email-toggle"); const openEmailPanel = (open) => { if (!emailPanel || !emailToggle) return; emailPanel.hidden = !open; emailToggle.setAttribute("aria-expanded", String(open)); }; if (emailToggle && emailPanel) emailToggle.addEventListener("click", () => openEmailPanel(emailPanel.hidden)); /\* With no intro call and no form configured, email is the only route — show it expanded. \*/ if (!hasHsMeet && !hasHsForm) openEmailPanel(true); const set = (i, url) => { const el = byId(i); if (el) el.href = url; }; set("bd-gmail", gmailUrl); set("bd-outlook", outlookUrl); set("bd-mailto", mailtoUrl); const subEl = dialog.querySelector(".bd-pre-sub"); if (subEl) subEl.textContent = "Subject: " + su; const bodyEl = dialog.querySelector(".bd-pre-body"); if (bodyEl) bodyEl.textContent = body; const mt = dialog.querySelector(".bd-mail-to"); if (mt) mt.textContent = to; const copyBtn = byId("bd-copy"); if (copyBtn) copyBtn.addEventListener("click", async () => { const text = "To: " + to + "\\nSubject: " + su + "\\n\\n" + body; const label = copyBtn.querySelector(".bd-chip-label"); const original = label ? label.textContent : ""; try { await navigator.clipboard.writeText(text); } catch (e) { const t = document.createElement("textarea"); t.value = text; document.body.appendChild(t); t.select(); try { document.execCommand("copy"); } catch (\_) {} t.remove(); } if (label) { label.textContent = "Copied!"; copyBtn.classList.add("is-copied"); setTimeout(() => { label.textContent = original; copyBtn.classList.remove("is-copied"); }, 1800); } }); dialog.querySelectorAll("\[data-bd-close\]").forEach((el) => el.addEventListener("click", () => dialog.close())); dialog.addEventListener("click", (e) => { if (e.target === dialog) dialog.close(); }); dialog.querySelectorAll("a.bd-option, a.bd-chip").forEach((a) => a.addEventListener("click", () => setTimeout(() => dialog.close(), 120))); } root.querySelectorAll("\[data-booking-link\]").forEach((link) => { if (hasBooking) { link.href = CLINIC.googleBookingUrl; link.target = "\_blank"; link.rel = "noopener"; link.setAttribute("aria-label", `${link.textContent.trim()} — opens MedicTranslate booking page`); } else { link.href = mailtoUrl; link.setAttribute("aria-label", `${link.textContent.trim()} — choose how to send your request`); if (canDialog) link.addEventListener("click", (e) => { e.preventDefault(); dialog.showModal(); mountHsForm(); }); } }); root.querySelectorAll("\[data-email\]").forEach((link) => { link.href = "mailto:" + CLINIC.supportEmail; }); })(); --- ### [Dr Sato, Dentist in Tokyo](https://www.medictranslate.com/doctor/dr-sato-dentist-tokyo/) **Published:** June 24, 2026 **Author:** @dmin@li **Content:** MedicTranslate Partner Clinic# Dr Masayoshi Sato, Dentist in TokyoHappy Dental Clinic · ハッピーデンタルクリニック Treatment with Human Warmth Dr Masayoshi Sato provides dental care at Happy Dental Clinic in Tokyo. MedicTranslate can assist international patients with appointment coordination, interpreter arrangements and dental document translation. 8 min from Jiyugaoka Station [ Request an Appointment ](mailto:info@medictranslate.com) [ Ask About Language Support ](mailto:info@medictranslate.com) Appointment availability is determined by the clinic. MedicTranslate provides coordination and language support only. ![Dr Masayoshi Sato, director of Happy Dental Clinic](https://www.medictranslate.com/wp-content/uploads/2026/06/Happy-clinic2-e1783476119622.jpg) **13+ Years**Ginza experience ## Doctor Profile Areas of practice and professional background ### Areas of Practice ### Professional Background Professional information is supplied by the clinic and may be updated from time to time. ## Clinic Overview Dental care at Happy Dental Clinic in Jiyugaoka, Tokyo ![]() Illustration **A calm, welcoming environment** ### About the clinic Happy Dental Clinic provides general, preventive and conservative dental care in Jiyugaoka, Tokyo. MedicTranslate can support international patients with appointment coordination, interpreter arrangements and dental document translation. ## Patient Care Approach The clinic’s patient-centred approach to dental care Information provided by the clinic. Treatment options, suitability and outcomes are determined by the clinic on an individual clinical basis. ## How MedicTranslate Supports Your Visit A clear process from your first enquiry to a confirmed appointment. ### 1. Tell Us What You Need Share your preferred appointment date, dental concern and language-support requirements. ### 2. We Contact the Clinic MedicTranslate contacts the clinic to check availability and relevant appointment requirements. ### 3. Language Support Is Arranged Interpreter or document-translation support is coordinated where requested and available. ### 4. You Review and Confirm You receive the proposed appointment details, support scope and applicable MedicTranslate fees before confirming. ### 5. Attend Your Confirmed Appointment Attend the clinic according to the confirmed appointment instructions. **There is no charge to submit an initial enquiry.** Appointment requests are subject to clinic acceptance and availability, and submitting a request does not guarantee an appointment. Where a MedicTranslate fee applies, we provide the amount for approval before the relevant interpreting, translation or coordination service is confirmed. ## Treatment responsibility, fees and MedicTranslate’s role ### Clinic fees and MedicTranslate fees are separate ## Operating Hours The clinic’s regular consultation hours are shown below. ### Weekly Schedule Closed Fridays and Sundays Weekly clinic opening hours SessionMonTueWedThuFriSatSun **●** Open× Closed ### Please note Morning 09:00–13:00 and afternoon 14:30–18:30, Monday to Thursday and Saturday. Closed Fridays and Sundays. When a public holiday affects the normal weekday schedule, the clinic may open on Friday from 09:00 to 17:00; please confirm the applicable week before travelling. Clinic hours may change due to public holidays, staff availability or other operational requirements. Confirmed appointment details take precedence over the general schedule shown here. Last confirmed: 26 June 2026 [Check Appointment Availability](mailto:info@medictranslate.com) ## Location & Contact Clinic details and international patient support ## International Patient FAQ Practical answers about appointments, language support, fees and responsibility. This service is not intended for urgent or life-threatening emergencies. Contact local emergency services where immediate care is required. International patients welcome## Ready to arrange your visit? Request appointment coordination or ask about interpreter and dental document translation support. [Request an Appointment](mailto:info@medictranslate.com) [Ask About Language Support](mailto:info@medictranslate.com) Appointment confirmation is subject to clinic approval and availability. Clinic fees and MedicTranslate support fees may apply separately. Clinic information is subject to change. Please confirm operating hours, availability and services before travelling. MedicTranslate provides language, communication and appointment-coordination support; dental assessment, diagnosis and treatment are provided solely by the clinic. This service is not intended for medical emergencies. Last updated: 26 June 2026. [Request Appointment](mailto:info@medictranslate.com)[Language Support](mailto:info@medictranslate.com) ## Request an appointment Choose how to send your request to MedicTranslate. We’ll coordinate with the clinic and confirm the details with you. Submitting a request does not confirm a booking, and there is no charge to submit an enquiry. Please share only what’s needed to coordinate your request. Do not send identification documents or detailed medical records by email; we’ll provide secure instructions if they’re needed. Information may be shared with the selected clinic and approved language providers to process your request, in line with our [Privacy Policy](https://www.medictranslate.com/privacy-policy/). **Gmail**Opens a Gmail compose window **Outlook**Opens Outlook on the web **Apple Mail / default app**Opens your device’s mail app **Copy message**Paste it anywhere you like Preview the messageTo: info@medictranslate.com Subject: ``` ``` ` : ""); }; fillCollapsible("responsibility-body", CLINIC.responsibility, "Read the full responsibility notice"); fillCollapsible("pricing-body", CLINIC.pricing, "Read more about fees"); const access = byId("access-list"); if (access) access.innerHTML = CLINIC.access.map((t) => `Access**${esc(t)}** `).join(""); const reasons = byId("reasons-list"); if (reasons) reasons.innerHTML = CLINIC.reasons.map((r) => `${reasonSvg(r.icon)}### ${esc(r.title)} ${esc(r.text)} `).join(""); const hoursBody = byId("hours-body"); if (hoursBody) hoursBody.innerHTML = CLINIC.hours.map((row) => { const cells = row.open.map((o) => o ? `●Open` : `×Closed`).join(""); return `${esc(row.label || (row.opens + "–" + row.closes))}${cells}`; }).join(""); const contact = byId("contact-list"); if (contact) { const pin=``; const tel=``; const route=``; const park=``; const globe=``; const mail=``; const li = (svg, label, inner) => `19. ${svg}**${label}**${inner} `; const site = CLINIC.website ? li(globe, "Clinic website", `[${esc(CLINIC.website.replace(/^https?:\\/\\//, ""))}](${esc(CLINIC.website)})`) : ""; contact.innerHTML = li(pin, "Address", `${CLINIC.addressLines.map(esc).join(" ")}`) + (CLINIC.phoneDisplay ? li(tel, "Clinic telephone", `[${esc(CLINIC.phoneDisplay)}](tel:${esc(CLINIC.phoneTel)})`) : "") + li(route, "Nearest stations", `${CLINIC.accessLines.map(esc).join(" ")}`) + li(park, "Parking", `${esc(CLINIC.parking)}`) + site + li(mail, "English support", `[${esc(CLINIC.supportEmail)}](mailto:${esc(CLINIC.supportEmail)})`); } const map = byId("map-frame"); if (map) { map.src = "https://www.google.com/maps?q=" + encodeURIComponent(CLINIC.mapQuery) + "&output=embed"; map.title = "Map showing " + CLINIC.nameEn; } const faq = byId("faq-list"); if (faq) faq.innerHTML = CLINIC.faq.map((f) => `${esc(f.q)}${esc(f.a)} `).join(""); /* JSON-LD — only the entities enabled in CLINIC.schema (avoids AIOSEO duplication) */ const id = (frag) => CLINIC.canonical + "#" + frag; const graph = []; const specs = CLINIC.hours.map((row) => ({ "@type": "OpeningHoursSpecification", dayOfWeek: DAYS.filter((_, i) => row.open[i]), opens: row.opens, closes: row.closes })); const addr = { "@type": "PostalAddress", streetAddress: CLINIC.address.streetAddress, addressLocality: CLINIC.address.locality, addressRegion: CLINIC.address.region, addressCountry: CLINIC.address.country }; if (CLINIC.address.postalCode) addr.postalCode = CLINIC.address.postalCode; if (CLINIC.schema.dentist) { const clinicNode = { "@type": CLINIC.schemaType, "@id": id("clinic"), name: CLINIC.nameEn, url: CLINIC.canonical, image: CLINIC.clinicImage || CLINIC.portrait, priceRange: CLINIC.priceRange, address: addr, openingHoursSpecification: specs }; if (CLINIC.nameJa && CLINIC.nameJa !== CLINIC.nameEn) clinicNode.alternateName = CLINIC.nameJa; if (CLINIC.phoneTel) clinicNode.telephone = CLINIC.phoneTel; if (CLINIC.website) clinicNode.sameAs = [CLINIC.website]; graph.push(clinicNode); } if (CLINIC.schema.person) graph.push({ "@type": "Person", "@id": id("doctor"), name: CLINIC.doctorName, jobTitle: CLINIC.doctorJobTitle || "Dentist", worksFor: { "@id": id("clinic") } }); if (CLINIC.schema.profilePage) graph.push({ "@type": "ProfilePage", "@id": id("profile"), url: CLINIC.canonical, name: CLINIC.seoTitle, description: CLINIC.seoDescription, mainEntity: { "@id": id("doctor") }, about: { "@id": id("clinic") } }); if (CLINIC.schema.faqPage) graph.push({ "@type": "FAQPage", "@id": id("faq"), mainEntity: CLINIC.faq.map((f) => ({ "@type": "Question", name: f.q, acceptedAnswer: { "@type": "Answer", text: f.a } })) }); if (CLINIC.schema.breadcrumb) graph.push({ "@type": "BreadcrumbList", "@id": id("breadcrumb"), itemListElement: [ { "@type": "ListItem", position: 1, name: "MedicTranslate", item: "https://www.medictranslate.com/" }, { "@type": "ListItem", position: 2, name: CLINIC.heroHeading || CLINIC.nameEn, item: CLINIC.canonical } ] }); const ldEl = byId("clinic-jsonld"); if (ldEl && graph.length) ldEl.textContent = JSON.stringify({ "@context": "https://schema.org", "@graph": graph }); /* Booking picker */ const enc = encodeURIComponent; const to = CLINIC.supportEmail; const su = CLINIC.emailSubject || (CLINIC.nameEn + " appointment request"); const body = CLINIC.emailBody || ""; const mailtoUrl = "mailto:" + to + "?subject=" + enc(su) + "&body=" + enc(body); const gmailUrl = "https://mail.google.com/mail/?view=cm&fs=1&to=" + enc(to) + "&su=" + enc(su) + "&body=" + enc(body); const outlookUrl = "https://outlook.office.com/mail/deeplink/compose?to=" + enc(to) + "&subject=" + enc(su) + "&body=" + enc(body); const hasBooking = CLINIC.googleBookingUrl.trim().length > 0; const dialog = byId("booking-dialog"); const canDialog = !hasBooking && dialog && typeof dialog.showModal === "function"; if (dialog) { const set = (i, url) => { const el = byId(i); if (el) el.href = url; }; set("bd-gmail", gmailUrl); set("bd-outlook", outlookUrl); set("bd-mailto", mailtoUrl); const subEl = dialog.querySelector(".bd-pre-sub"); if (subEl) subEl.textContent = "Subject: " + su; const bodyEl = dialog.querySelector(".bd-pre-body"); if (bodyEl) bodyEl.textContent = body; const mt = dialog.querySelector(".bd-mail-to"); if (mt) mt.textContent = to; const copyBtn = byId("bd-copy"); if (copyBtn) copyBtn.addEventListener("click", async () => { const text = "To: " + to + "\nSubject: " + su + "\n\n" + body; const label = copyBtn.querySelector("strong"); const original = label ? label.textContent : ""; try { await navigator.clipboard.writeText(text); } catch (e) { const t = document.createElement("textarea"); t.value = text; document.body.appendChild(t); t.select(); try { document.execCommand("copy"); } catch (_) {} t.remove(); } if (label) { label.textContent = "Copied to clipboard"; copyBtn.classList.add("is-copied"); setTimeout(() => { label.textContent = original; copyBtn.classList.remove("is-copied"); }, 1800); } }); dialog.querySelectorAll("[data-bd-close]").forEach((el) => el.addEventListener("click", () => dialog.close())); dialog.addEventListener("click", (e) => { if (e.target === dialog) dialog.close(); }); dialog.querySelectorAll("a.bd-option").forEach((a) => a.addEventListener("click", () => setTimeout(() => dialog.close(), 120))); } root.querySelectorAll("[data-booking-link]").forEach((link) => { if (hasBooking) { link.href = CLINIC.googleBookingUrl; link.target = "_blank"; link.rel = "noopener"; link.setAttribute("aria-label", `${link.textContent.trim()} — opens MedicTranslate booking page`); } else { link.href = mailtoUrl; link.setAttribute("aria-label", `${link.textContent.trim()} — choose how to send your request`); if (canDialog) link.addEventListener("click", (e) => { e.preventDefault(); dialog.showModal(); }); } }); root.querySelectorAll("[data-email]").forEach((link) => { link.href = "mailto:" + CLINIC.supportEmail; }); })(); --- ### [Doctor Komura Expert Orthodontist Specializing in Invisalign](https://www.medictranslate.com/doctor/doctor-komura/) **Published:** September 15, 2025 **Author:** @dmin@li **Content:** MedicTranslate Partner Clinic# Dr T. Komura, Orthodontist in OsakaKomura Orthodontic Dentistry · Invisalign Platinum Elite Provider Precise, less-invasive orthodontics for every stage of life Dr T. Komura leads Komura Orthodontic Dentistry in Toyonaka, Osaka, focusing on Invisalign treatment for adults and children. MedicTranslate can assist international patients with appointment coordination, interpreter arrangements and medical document translation. 12 min from Okamachi Station [ Request an Appointment ](mailto:info@medictranslate.com) [ Ask About Language Support ](mailto:info@medictranslate.com) Appointment availability is determined by the clinic. MedicTranslate provides coordination and language support only. ![Dr T. Komura, director of Komura Orthodontic Dentistry](https://www.medictranslate.com/wp-content/uploads/2026/06/Dr_T_Komura2-1.jpg) **Platinum Elite**Invisalign Provider ## Doctor Profile Areas of practice and professional background ### Areas of Practice ### Professional Background Professional information is supplied by the clinic and may be updated from time to time. ## Clinic Overview Advanced, technology-led orthodontics in Toyonaka, Osaka ![]() Illustration **Precise diagnostics, personalised plans** Digital measurement with CT and X-ray imaging supports accurate diagnosis and individualised treatment. ### Focused on Invisalign orthodontics Komura Orthodontic Dentistry focuses on Invisalign orthodontics for all ages, combining advanced digital technology with precise diagnostics. Each plan is tailored to the patient’s growth stage and lifestyle, and the clinic avoids unnecessary extractions and invasive procedures wherever possible. ## Treatment & Care Approach A patient-centred, technology-led approach to orthodontics Information provided by the clinic. Treatment options, duration, suitability and outcomes are determined by the clinic on an individual clinical basis. ## How MedicTranslate Supports Your Visit A clear process from your first enquiry to a confirmed appointment. ### 1. Tell Us What You Need Share your preferred appointment date, treatment concern and language-support requirements. ### 2. We Contact the Clinic MedicTranslate contacts the clinic to check availability and relevant appointment requirements. ### 3. Language Support Is Arranged Interpreter or document-translation support is coordinated where requested and available. ### 4. You Review and Confirm You receive the proposed appointment details, support scope and applicable MedicTranslate fees before confirming. ### 5. Attend Your Confirmed Appointment Attend the clinic according to the confirmed appointment instructions. **There is no charge to submit an initial enquiry.** Appointment requests are subject to clinic acceptance and availability, and submitting a request does not guarantee an appointment. Where a MedicTranslate fee applies, we provide the amount for approval before the relevant interpreting, translation or coordination service is confirmed. ## Fees & Responsibility How fees work, and who is responsible for your treatment ### Clinic fees and MedicTranslate fees are separate ## Treatment responsibility, fees and MedicTranslate’s role ## Operating Hours The clinic’s regular consultation hours are shown below. ### Weekly Schedule Closed Thursdays and Sundays Weekly clinic opening hours SessionMonTueWedThuFriSatSun **●** Open× Closed ### Please note Clinic hours may change due to public holidays, staff availability or other operational requirements. Confirmed appointment details take precedence over the general schedule shown here. Last confirmed: 26 June 2026 [Check Appointment Availability](mailto:info@medictranslate.com) ## Location & Contact Clinic details and international patient support ## International Patient FAQ Practical answers about appointments, language support, fees and responsibility. This service is not intended for urgent or life-threatening emergencies. Contact local emergency services where immediate care is required. International patients welcome## Ready to arrange your visit? Request appointment coordination or ask about interpreter and medical document translation support. [Request an Appointment](mailto:info@medictranslate.com) [Ask About Language Support](mailto:info@medictranslate.com) Appointment confirmation is subject to clinic approval and availability. Clinic fees and MedicTranslate support fees may apply separately. Clinic information is subject to change. Please confirm operating hours, availability and services before travelling. MedicTranslate provides language, communication and appointment-coordination support; assessment, diagnosis and treatment are provided solely by the clinic. This service is not intended for medical emergencies. Last updated: 26 June 2026. [Request Appointment](mailto:info@medictranslate.com)[Language Support](mailto:info@medictranslate.com) ## Ready to arrange your visit? Tell us what you need — an appointment, an interpreter or document translation — and we coordinate directly with the clinic and confirm every detail with you first. Submitting an enquiry is free. Nothing is booked until the clinic accepts your date. Book a free intro call Send a request by email Loading secure request form… Gmail Outlook Mail app Copy Preview the messageTo: info@medictranslate.com Subject: ``` ``` Please share only what’s needed to coordinate your request. Do not send identification documents or detailed medical records by email; we’ll provide secure instructions if they’re needed. Information may be shared with the selected clinic and approved language providers to process your request, in line with our [Privacy Policy](https://www.medictranslate.com/privacy-policy/). ` : ""); }; fillCollapsible("responsibility-body", CLINIC.responsibility, "Read the full responsibility notice"); fillCollapsible("pricing-body", CLINIC.pricing, "Read more about fees"); const access = byId("access-list"); if (access) access.innerHTML = CLINIC.access.map((t) => `Access**${esc(t)}** `).join(""); const reasons = byId("reasons-list"); if (reasons) reasons.innerHTML = CLINIC.reasons.map((r) => `${reasonSvg(r.icon)}### ${esc(r.title)} ${esc(r.text)} `).join(""); const hoursBody = byId("hours-body"); if (hoursBody) hoursBody.innerHTML = CLINIC.hours.map((row) => { const cells = row.open.map((o) => o ? `●Open` : `×Closed`).join(""); return `${esc(row.label || (row.opens + "–" + row.closes))}${cells}`; }).join(""); const hoursNotes = byId("hours-notes"); if (hoursNotes && Array.isArray(CLINIC.hoursNotes)) hoursNotes.innerHTML = CLINIC.hoursNotes.map((n) => `13. ${esc(n.label)}${esc(n.value)} `).join(""); const contact = byId("contact-list"); if (contact) { const pin=``; const tel=``; const route=``; const park=``; const globe=``; const mail=``; const li = (svg, label, inner) => `21. ${svg}**${label}**${inner} `; const site = CLINIC.website ? li(globe, "Clinic website", `[${esc(CLINIC.website.replace(/^https?:\\/\\//, ""))}](${esc(CLINIC.website)})`) : ""; contact.innerHTML = li(pin, "Address", `${CLINIC.addressLines.map(esc).join(" ")}`) + (CLINIC.phoneDisplay ? li(tel, "Clinic telephone", `[${esc(CLINIC.phoneDisplay)}](tel:${esc(CLINIC.phoneTel)})`) : "") + li(route, "Nearest stations", `${CLINIC.accessLines.map(esc).join(" ")}`) + li(park, "Parking", `${esc(CLINIC.parking)}`) + site + li(mail, "English support", `[${esc(CLINIC.supportEmail)}](mailto:${esc(CLINIC.supportEmail)})`); } const map = byId("map-frame"); if (map) { map.src = "https://www.google.com/maps?q=" + encodeURIComponent(CLINIC.mapQuery) + "&output=embed"; map.title = "Map showing " + CLINIC.nameEn; } const faq = byId("faq-list"); if (faq) faq.innerHTML = CLINIC.faq.map((f) => `${esc(f.q)}${esc(f.a)} `).join(""); /* JSON-LD — only the entities enabled in CLINIC.schema */ const id = (frag) => CLINIC.canonical + "#" + frag; const graph = []; const specs = CLINIC.hours.map((row) => ({ "@type": "OpeningHoursSpecification", dayOfWeek: DAYS.filter((_, i) => row.open[i]), opens: row.opens, closes: row.closes })); const addr = { "@type": "PostalAddress", streetAddress: CLINIC.address.streetAddress, addressLocality: CLINIC.address.locality, addressRegion: CLINIC.address.region, addressCountry: CLINIC.address.country }; if (CLINIC.address.postalCode) addr.postalCode = CLINIC.address.postalCode; if (CLINIC.schema.dentist) { const clinicNode = { "@type": CLINIC.schemaType, "@id": id("clinic"), name: CLINIC.nameEn, url: CLINIC.canonical, image: CLINIC.clinicImage || CLINIC.portrait, priceRange: CLINIC.priceRange, address: addr, openingHoursSpecification: specs }; if (CLINIC.nameJa && CLINIC.nameJa !== CLINIC.nameEn) clinicNode.alternateName = CLINIC.nameJa; if (CLINIC.phoneTel) clinicNode.telephone = CLINIC.phoneTel; if (CLINIC.website) clinicNode.sameAs = [CLINIC.website]; graph.push(clinicNode); } if (CLINIC.schema.person) graph.push({ "@type": "Person", "@id": id("doctor"), name: CLINIC.doctorName, jobTitle: CLINIC.doctorJobTitle || "Dentist", worksFor: { "@id": id("clinic") } }); if (CLINIC.schema.profilePage) graph.push({ "@type": "ProfilePage", "@id": id("profile"), url: CLINIC.canonical, name: CLINIC.seoTitle, description: CLINIC.seoDescription, mainEntity: { "@id": id("doctor") }, about: { "@id": id("clinic") } }); if (CLINIC.schema.faqPage) graph.push({ "@type": "FAQPage", "@id": id("faq"), mainEntity: CLINIC.faq.map((f) => ({ "@type": "Question", name: f.q, acceptedAnswer: { "@type": "Answer", text: f.a } })) }); if (CLINIC.schema.breadcrumb) graph.push({ "@type": "BreadcrumbList", "@id": id("breadcrumb"), itemListElement: [ { "@type": "ListItem", position: 1, name: "MedicTranslate", item: "https://www.medictranslate.com/" }, { "@type": "ListItem", position: 2, name: CLINIC.heroHeading || CLINIC.nameEn, item: CLINIC.canonical } ] }); const ldEl = byId("clinic-jsonld"); if (ldEl && graph.length) ldEl.textContent = JSON.stringify({ "@context": "https://schema.org", "@graph": graph }); /* Booking picker */ const enc = encodeURIComponent; const to = CLINIC.supportEmail; const su = CLINIC.emailSubject || (CLINIC.nameEn + " appointment request"); const body = CLINIC.emailBody || ""; const mailtoUrl = "mailto:" + to + "?subject=" + enc(su) + "&body=" + enc(body); const gmailUrl = "https://mail.google.com/mail/?view=cm&fs=1&to=" + enc(to) + "&su=" + enc(su) + "&body=" + enc(body); const outlookUrl = "https://outlook.office.com/mail/deeplink/compose?to=" + enc(to) + "&subject=" + enc(su) + "&body=" + enc(body); const hasBooking = CLINIC.googleBookingUrl.trim().length > 0; const dialog = byId("booking-dialog"); const canDialog = !hasBooking && dialog && typeof dialog.showModal === "function"; /* HubSpot form + meetings wiring */ const HS = CLINIC.hubspot || {}; const hasHsForm = !!(HS.formId && HS.portalId); /* The intro-call option only renders with a valid full URL (must start with https://, e.g. https://meetings.hubspot.com/xxxx). A missing or malformed value hides the option entirely rather than showing a dead button. */ const meetUrl = (HS.meetingUrl || "").trim(); const hasHsMeet = /^https?:\/\//i.test(meetUrl); let hsFormMounted = false; const mountHsForm = () => { if (hsFormMounted || !hasHsForm) return; hsFormMounted = true; const target = byId("bd-hsform"); const create = () => { if (!(window.hbspt && window.hbspt.forms)) return; if (target) target.innerHTML = ""; window.hbspt.forms.create({ region: HS.region || "na1", portalId: HS.portalId, formId: HS.formId, target: "#bd-hsform", onFormReady: function () { /* Stamp the hidden clinic-context field so one shared form can report per clinic. Fails silently if the property isn't on the form. */ try { const input = root.querySelector('#bd-hsform input[name="' + HS.contextProperty + '"]'); if (input) { input.value = HS.contextValue || CLINIC.nameEn; input.dispatchEvent(new Event("input", { bubbles: true })); input.dispatchEvent(new Event("change", { bubbles: true })); } } catch (e) { /* no-op */ } } }); }; if (window.hbspt && window.hbspt.forms) { create(); return; } const s = document.createElement("script"); /* Region-aware embed script: na1 uses js.hsforms.net; other data centres (ap1, eu1, na2, ...) use js-.hsforms.net. \*/ const reg = (HS.region || "na1").toLowerCase(); s.src = reg === "na1" ? "https://js.hsforms.net/forms/embed/v2.js" : "https://js-" + reg + ".hsforms.net/forms/embed/v2.js"; s.async = true; s.onload = create; s.onerror = () => { if (target) target.innerHTML = 'The form could not load. Please use one of the email options below. '; }; document.head.appendChild(s); }; if (dialog) { if (hasHsMeet) { const meetLink = byId("bd-meet"); if (meetLink) { meetLink.hidden = false; meetLink.href = meetUrl; /\* Belt-and-braces: some in-app/preview browsers swallow target=\_blank from inside ; force the navigation explicitly. \*/ meetLink.addEventListener("click", (e) => { e.preventDefault(); window.open(meetUrl, "\_blank", "noopener"); setTimeout(() => dialog.close(), 120); }); } } if (hasHsForm) { dialog.classList.add("has-form"); const formWrap = byId("bd-form-wrap"); if (formWrap) formWrap.hidden = false; } const emailPanel = byId("bd-email-panel"); const emailToggle = byId("bd-email-toggle"); const openEmailPanel = (open) => { if (!emailPanel || !emailToggle) return; emailPanel.hidden = !open; emailToggle.setAttribute("aria-expanded", String(open)); }; if (emailToggle && emailPanel) emailToggle.addEventListener("click", () => openEmailPanel(emailPanel.hidden)); /\* With no intro call and no form configured, email is the only route — show it expanded. \*/ if (!hasHsMeet && !hasHsForm) openEmailPanel(true); const set = (i, url) => { const el = byId(i); if (el) el.href = url; }; set("bd-gmail", gmailUrl); set("bd-outlook", outlookUrl); set("bd-mailto", mailtoUrl); const subEl = dialog.querySelector(".bd-pre-sub"); if (subEl) subEl.textContent = "Subject: " + su; const bodyEl = dialog.querySelector(".bd-pre-body"); if (bodyEl) bodyEl.textContent = body; const mt = dialog.querySelector(".bd-mail-to"); if (mt) mt.textContent = to; const copyBtn = byId("bd-copy"); if (copyBtn) copyBtn.addEventListener("click", async () => { const text = "To: " + to + "\\nSubject: " + su + "\\n\\n" + body; const label = copyBtn.querySelector(".bd-chip-label"); const original = label ? label.textContent : ""; try { await navigator.clipboard.writeText(text); } catch (e) { const t = document.createElement("textarea"); t.value = text; document.body.appendChild(t); t.select(); try { document.execCommand("copy"); } catch (\_) {} t.remove(); } if (label) { label.textContent = "Copied!"; copyBtn.classList.add("is-copied"); setTimeout(() => { label.textContent = original; copyBtn.classList.remove("is-copied"); }, 1800); } }); dialog.querySelectorAll("\[data-bd-close\]").forEach((el) => el.addEventListener("click", () => dialog.close())); dialog.addEventListener("click", (e) => { if (e.target === dialog) dialog.close(); }); dialog.querySelectorAll("a.bd-option, a.bd-chip").forEach((a) => a.addEventListener("click", () => setTimeout(() => dialog.close(), 120))); } root.querySelectorAll("\[data-booking-link\]").forEach((link) => { if (hasBooking) { link.href = CLINIC.googleBookingUrl; link.target = "\_blank"; link.rel = "noopener"; link.setAttribute("aria-label", `${link.textContent.trim()} — opens MedicTranslate booking page`); } else { link.href = mailtoUrl; link.setAttribute("aria-label", `${link.textContent.trim()} — choose how to send your request`); if (canDialog) link.addEventListener("click", (e) => { e.preventDefault(); dialog.showModal(); mountHsForm(); }); } }); root.querySelectorAll("\[data-email\]").forEach((link) => { link.href = "mailto:" + CLINIC.supportEmail; }); })(); --- ### [Book Your Doctor’s Appointment With MedicTranslate – Fast & Easy!](https://www.medictranslate.com/doctor/) **Published:** November 21, 2024 **Author:** ginipighost@gmail.com **Content:** # Doctors Appointment - Doctors Appointment ## Book Your Doctor’s Appointment with Ease At MedicTranslate, we make it simple and stress-free for international patients to book appointments with foreign-friendly healthcare providers across Japan. Whether you need a general check-up, specialist care, or emergency assistance, we connect you with experienced doctors who understand your needs as an international visitor. We Simply connect you with our wide group of doctors and specialists across Japan and make the process of booking easy and stress free. Region Aichi Chiba Fukuoka Hokkaido Hyogo Kanagawa Kobe Kyoto Osaka Saitama Tochigi Tokyo Yokohama Expertise Dentistry Hypertension Management One Preventive Cardiology Language [ ![Dr Komura](https://www.medictranslate.com/wp-content/uploads/2025/09/5-768x721.png) ](https://www.medictranslate.com/?p=1791) [](javascript:void(0);) [### Dr. T. Komura](https://www.medictranslate.com/?p=1791) [](https://www.medictranslate.com/?p=1791) No posts found Booking Steps ## Steps to Book an Appointment on MedicTranslate Choose the city in Japan where you need medical assistance. Browse or search for doctors by their area of expertise (e.g., General Physician, Gynecologist, Pediatrician). Filter doctors or clinics by the language you are comfortable speaking. Select an available time slot and confirm your appointment with the chosen doctor. Pay the consultation fee securely through our portal using available payment methods. ### Important Notes **Additional Costs:** Beyond the consultation fee, any procedures or treatments performed by the doctor may incur additional charges. **Payment Options for Procedures:** You can pay these costs directly at the doctor’s office. Alternatively, use our portal to process payments for added convenience (service fees may apply). MedicTranslate is committed to making your healthcare journey smooth and transparent. For any questions, contact our support team through the live chat feature. Our Values ## Available Appointments Access foreign-friendly GPs for general care. Book easily and get live translation support for clear communication during your visit. Book a foreign-friendly doctor for emergency contraception advice. Get translation support for full understanding of options and care. Connect with trusted foreign-friendly dentists for any dental care needs. Book now and get translation assistance for a smooth experience. Book with foreign-friendly specialists for specific conditions like heart or skin issues, with translation support for full understanding of your care. Book gynecologists and women’s health specialists who understand international needs, with translation services for effective communication. Find trusted pediatricians for your child’s health needs. Book easily and get translation services for clear communication with doctors. Connect with foreign-friendly doctors for allergy testing or treatment. Book now and ensure clear communication with translation support. Book foreign-friendly optometrists for eye exams or vision issues. Get translation support for understanding diagnoses and treatments. Book foreign-friendly physiotherapists for injury recovery or mobility issues, with translation support to ensure you follow your treatment plan effectively. --- ### [Cookie Policy - Medical Translation and Healthcare Support Services](https://www.medictranslate.com/cookie-policy/) **Published:** August 16, 2025 **Author:** @dmin@li **Content:** Cookie Policy | MedicTranslate [Skip to main content](#main-content) Cookies & consent# Cookie Policy This Policy explains which cookies and similar technologies MedicTranslate may use, why they are used, and how visitors can accept, reject or change non-essential technologies. Effective 26 June 2026 Version 3.0 English and Japanese [Cookie Settings](#) ## Our cookie principles - **Essential only by default**Non-essential technologies require prior consent. - **Equal choice**Visitors should be able to reject non-essential cookies as easily as accepting them. - **No medical document analytics**Uploaded documents and translated content must not be intentionally sent to public-page analytics. - **Consent can be changed**Non-essential preferences may be changed or withdrawn later. English 日本語 The English and Japanese versions are intended to describe the same cookie practices. ### Essential Security, consent, sessions, forms and core website functions. ### Analytics Public-page measurement only after consent. ### Advertising measurement Campaign attribution only where enabled and consented. ### User control Accept, reject or change non-essential categories. **Contents** Policy contents＋ MedicTranslate uses a consent-first approach: essential technologies may operate where necessary, while analytics, advertising and other non-essential technologies require prior consent. 1## About this Cookie Policy This Cookie Policy explains how 株式会社ＭｅｄｉｃＴｒａｎｓｌａｔｅ, trading as MedicTranslate (“MedicTranslate”, “we”, “us” or “our”), uses cookies and similar technologies on its public website, customer-facing forms and related online services. This Policy should be read together with our [Privacy Policy](https://www.medictranslate.com/privacy-policy/) and [Terms of Use](https://www.medictranslate.com/terms-of-use/). It does not apply to cookies independently placed by third-party websites that you visit through external links. 2## What cookies and similar technologies are Cookies are small text files stored on a browser or device when a website is visited. They may recognise a browser, remember preferences, maintain a session, support security, measure website use or help deliver particular features. Similar technologies may include local storage, session storage, pixels, software development kits, tags, scripts, device identifiers and server-side event records. Some technologies are operated directly by MedicTranslate. Others are operated by approved service providers acting under their own legal and contractual responsibilities. 3## How we classify technologies We classify cookies and similar technologies by purpose: - **Essential:** required for security, consent management, network operation, forms, authentication, sessions and core website functions. - **Functional:** remember optional preferences or enable enhanced features that are not strictly necessary. - **Analytics:** help us understand how public pages are used, identify errors and improve performance. - **Advertising and measurement:** support campaign attribution, conversion measurement or advertising-related functionality where enabled. A technology may perform more than one function. Where there is uncertainty, we classify it according to the more privacy-sensitive purpose. 4## Consent and legal basis Essential technologies may operate without consent where they are strictly necessary to provide a service requested by the user or to maintain security. Functional, analytics, advertising and other non-essential technologies are activated only after the required consent has been obtained through our cookie controls. Users must be able to reject non-essential technologies as easily as they can accept them. Withholding or withdrawing consent does not prevent access to the core public website, although some optional functions may be unavailable. Consent may be withdrawn at any time through the “Cookie Settings” control or by clearing browser data. Withdrawal does not affect processing that occurred lawfully before withdrawal. **MedicTranslate standard**We apply prior opt-in consent to non-essential technologies across the website rather than limiting this control only to visitors in particular regions. 5## Cookies and services currently used The technologies that may currently be used are summarised below. The exact cookie name, duration and availability may vary according to browser, device, page, consent choice and provider configuration. CategoryProvider / technologyPurposeTypical duration EssentialCookie preference recordStores the user’s cookie choices and prevents repeated consent prompts.Up to 30 days, or the configured consent period EssentialGoogle reCAPTCHA / `_GRECAPTCHA`Helps protect forms and services against spam, abuse and automated submissions.Up to approximately 179 days, depending on Google configuration EssentialWordPress, security, form and session technologiesSupport website administration, security, sessions, load balancing, forms and authenticated functions where used.Session or as configured AnalyticsGoogle Analytics 4 / `_ga`, `_ga_*`, `_gid`, `_gat*`Measures public-page use, sessions, traffic sources, device categories and performance.From about 1 minute to 2 years, depending on the cookie and configuration Analytics / legacyLegacy Google Analytics names such as `__utma`, `__utmb`, `__utmc`, `__utmz`, `__utmv` or `_gali`May appear only where an older analytics script or plugin remains active. These should not be treated as active unless confirmed by a current scan.Session to 2 years, depending on the technology Advertising / measurement`_gac_*` and related Google campaign measurementMay support campaign attribution or Google Ads measurement where Google Analytics and advertising functions are linked and the user has consented.Up to approximately 90 days Functional / embedded contentMaps, videos, booking, chat or other embedded third-party servicesProvide an optional embedded feature. The provider may set its own cookies after the feature is activated or consent is obtained.Provider-specific The cookie banner and settings panel are intended to display the current active inventory. Where this Policy and the live settings panel differ, the live settings panel should be treated as the current technical inventory and the discrepancy should be reported to us. 6## Google Analytics and measurement Where consent is given, MedicTranslate may use Google Analytics to understand use of public website pages and improve performance, content and navigation. Analytics data may include page views, approximate location, browser or device category, referral source, session duration, interactions and technical diagnostics. Medical documents, translated files and the content of customer uploads must not be intentionally sent to analytics services. We use available privacy-enhancing settings where appropriate, which may include IP masking, data minimisation, restricted retention, consent signals and disabling advertising personalisation unless separately authorised. Google may process information under its own terms and privacy documentation. Users may also use browser controls or Google-provided opt-out mechanisms where available. 7## Advertising and campaign measurement MedicTranslate does not permit behavioural advertising or cross-site profiling merely because a visitor accesses a medical-information page. However, campaign attribution or conversion-measurement technologies may be present where a user arrives through an advertising campaign or where Google Analytics and Google Ads functions are linked. Such technologies are treated as non-essential and require prior consent. We do not intentionally use uploaded medical documents, translated content, prescription details, health conditions or portal content to create advertising audiences. Where remarketing, personalised advertising or a new advertising provider is introduced, the cookie settings and this Policy must be updated before activation. 8## Medical documents and customer content Cookies do not read the contents of uploaded medical documents or translated files merely because those files are stored in the customer service environment. Medical documents and customer content are handled under the Privacy Policy, access controls and the applicable service terms, not through public-page analytics cookies. Analytics, advertising and social-media tags must not be intentionally embedded in secure file-upload, document-viewing or customer-portal pages unless a documented privacy and security review has approved them and any required consent has been obtained. 9## Third-party services Depending on the page and functionality, we may use approved third-party services for: - analytics and tag management; - spam and abuse prevention; - payment processing; - appointment booking; - maps, video or embedded content; - website hosting, security and performance; - customer communication and support. Third-party providers may receive technical information such as an IP address, browser details, device information, referring page and interaction data. Their own privacy and cookie terms may apply. We seek to load non-essential third-party services only after the relevant consent choice. 10## How to manage cookies You can manage non-essential technologies through the website’s cookie settings control. The available choices should include: - accepting all categories; - rejecting all non-essential categories; - selecting individual categories; - saving a choice without being required to accept non-essential technologies; and - withdrawing or changing consent later. You may also delete or block cookies through browser settings. Blocking essential technologies may prevent forms, account access, security controls or other core functions from working correctly. Browser privacy settings, tracking-protection tools or content blockers may override or restrict certain website functions. 11## Cookie preference records We may retain a record of the user’s consent choice, including the categories selected, the policy or consent version, date and time, and a pseudonymous browser or consent identifier. This record is used to demonstrate and respect the user’s choice and should not contain medical-document content. Consent should be requested again when the consent record expires, when a materially different technology or purpose is introduced, or when required by law. 12## International processing Cookie and technical data may be processed in countries where our approved providers operate. The country of processing may differ from the user’s location. Where applicable, we seek to use appropriate contractual, technical and organisational safeguards for international processing. The regional storage arrangements that apply to uploaded medical documents do not necessarily apply to public website analytics or consent-management data. 13## Retention Cookie duration varies by purpose and provider. Session technologies expire when the browser session ends, while persistent cookies remain until their stated expiry, deletion by the user or withdrawal of consent. Analytics and consent records are retained only for the period reasonably required for measurement, security, compliance and administration and are then deleted, aggregated or de-identified in accordance with provider configuration and our internal retention requirements. We periodically review cookie duration and remove technologies that are no longer required. 14## Do Not Track and browser signals Some browsers transmit “Do Not Track”, Global Privacy Control or similar signals. There is not one universally applied technical standard for all such signals. Where a signal is legally binding or can be reliably interpreted by our consent technology, we seek to respect it. Users should still use the cookie settings control to communicate their preferences directly. 15## Changes to this Policy We may update this Policy when technologies, providers, purposes, legal requirements or consent practices change. The current version will be published with its effective date and version number. Material changes may require renewed consent or additional notice. 16## Contact ### 株式会社ＭｅｄｉｃＴｒａｎｓｌａｔｅ — MedicTranslate Co., Ltd. **Email:** **Address:** Inside Hyogo Entrepreneurial Plaza 56 Naniwa-cho, Chuo-ku Kobe, Hyogo 650-0035 Japan **目次** 目次を表示＋ 当社は同意を重視した運用を行います。必須技術は必要な範囲で動作しますが、解析、広告その他必須ではない技術には事前同意が必要です。 1## 本ポリシーについて 本クッキーポリシーは、株式会社ＭｅｄｉｃＴｒａｎｓｌａｔｅ（以下「当社」）が、公開ウェブサイト、顧客向けフォームおよび関連オンラインサービスにおいてクッキーその他類似技術を使用する方法について説明するものです。 本ポリシーは、当社の[プライバシーポリシー](https://www.medictranslate.com/privacy-policy/)および[利用規約](https://www.medictranslate.com/terms-of-use/)と併せてお読みください。 2## クッキーおよび類似技術とは クッキーとは、ウェブサイトの閲覧時にブラウザまたは端末へ保存される小さなテキストファイルです。ブラウザの認識、設定保存、セッション維持、セキュリティ、利用状況の測定または機能提供に利用されます。 類似技術には、ローカルストレージ、セッションストレージ、ピクセル、SDK、タグ、スクリプト、端末識別子およびサーバー側イベント記録等が含まれます。 3## 技術の分類 当社は、クッキーその他技術を以下の目的別に分類します。 - **必須：**セキュリティ、同意管理、ネットワーク、フォーム、認証、セッションおよび基本機能に必要なもの。 - **機能：**任意設定の記憶または拡張機能の提供に利用するもの。 - **解析：**公開ページの利用状況、エラーおよび性能を把握するもの。 - **広告・測定：**キャンペーン流入、コンバージョン測定または広告関連機能を支援するもの。 一つの技術が複数目的を持つ場合、よりプライバシーへの影響が大きい目的に従って分類します。 4## 同意および法的根拠 利用者が要求したサービスの提供またはセキュリティ維持に厳密に必要な必須技術は、同意なく動作する場合があります。 機能、解析、広告その他必須ではない技術は、当社のクッキー設定を通じて必要な同意を取得した後にのみ有効化します。 必須ではない技術について、利用者は承諾と同程度に容易な方法で拒否できるものとします。同意を拒否または撤回しても公開ウェブサイトの基本閲覧は妨げられませんが、一部任意機能が利用できない場合があります。 **当社の運用基準**当社は、特定地域の利用者に限定せず、ウェブサイト全体で必須ではない技術に事前のオプトイン同意を適用します。 5## 現在使用するクッキーおよびサービス 現在使用される可能性がある技術は以下のとおりです。正確な名称、期間および動作は、ブラウザ、端末、ページ、同意選択およびサービス提供者の設定により異なる場合があります。 分類提供者・技術目的標準的な期間 必須クッキー設定記録利用者の同意選択を保存し、同じ確認画面の反復表示を防ぎます。最大30日または設定された同意期間 必須Google reCAPTCHA / `_GRECAPTCHA`フォームやサービスを迷惑投稿、不正利用および自動送信から保護します。Googleの設定に応じて最大約179日 必須WordPress、セキュリティ、フォームおよびセッション技術ウェブサイト管理、セキュリティ、セッション、フォームおよび認証機能を支援します。セッションまたは設定期間 解析Google Analytics 4 / `_ga`, `_ga_*`, `_gid`, `_gat*`公開ページの利用、セッション、流入元、端末分類および性能を測定します。約1分から2年 解析・旧式`__utma`, `__utmb`, `__utmc`, `__utmz`, `__utmv`, `_gali` 等旧式の解析スクリプトまたはプラグインが残っている場合にのみ表示される可能性があります。最新スキャンで確認されない限り、現行利用とは扱いません。セッションから2年 広告・測定`_gac_*` およびGoogleキャンペーン測定Google Analyticsと広告機能が連携され、利用者が同意した場合に流入またはコンバージョン測定を支援します。最大約90日 機能・埋込み地図、動画、予約、チャットその他第三者機能任意の埋込み機能を提供します。機能の起動または同意後に第三者が独自クッキーを設定する場合があります。提供者により異なります クッキーバナーおよび設定画面には、現在有効な技術一覧を表示することを意図しています。本ポリシーと設定画面に相違がある場合、設定画面を現在の技術一覧として扱い、相違について当社へご連絡ください。 6## Google Analyticsおよび測定 同意が得られた場合、当社はGoogle Analyticsを利用し、公開ページの利用状況、性能、コンテンツおよびナビゲーションの改善に役立てる場合があります。 解析情報には、ページ閲覧、おおよその地域、ブラウザ・端末分類、参照元、セッション時間、操作および技術診断が含まれる場合があります。医療文書、翻訳ファイルおよび顧客アップロード内容を解析サービスへ意図的に送信しません。 IPマスキング、データ最小化、保存期間制限、同意シグナルおよび広告パーソナライズ制限等、利用可能なプライバシー保護設定を適用するよう努めます。 7## 広告およびキャンペーン測定 当社は、利用者が医療情報ページへアクセスしたことのみを理由として、行動広告またはクロスサイトプロファイリングを行いません。 ただし、広告キャンペーンから訪問した場合またはGoogle AnalyticsとGoogle Adsの測定機能が連携されている場合、流入・コンバージョン測定技術が存在することがあります。これらは必須ではない技術として、事前同意を必要とします。 アップロードされた医療文書、翻訳内容、処方情報、健康状態または顧客ポータル内容を広告オーディエンス作成に意図的に利用しません。 8## 医療文書および顧客コンテンツ クッキーは、顧客サービス環境に保存された医療文書または翻訳ファイルの内容を、保存されているという理由だけで読み取るものではありません。 医療文書および顧客コンテンツは、公開ページの解析クッキーではなく、プライバシーポリシー、アクセス制御およびサービス条件に従い取り扱います。 安全なアップロード、文書閲覧または顧客ポータルのページには、文書化された審査および必要な同意がない限り、解析、広告またはソーシャルメディアタグを意図的に設置しません。 9## 第三者サービス ページおよび機能に応じて、当社は、解析・タグ管理、迷惑投稿防止、決済、予約、地図・動画、ホスティング、セキュリティ、性能および顧客サポートのために承認された第三者サービスを利用する場合があります。 第三者は、IPアドレス、ブラウザ、端末、参照元ページおよび操作情報等を受領する場合があり、第三者独自のプライバシー・クッキー条件が適用されます。 10## クッキーの管理方法 利用者は、ウェブサイトのクッキー設定により、以下を行うことができます。 - 全ての分類を承諾すること - 必須以外を全て拒否すること - 分類ごとに選択すること - 必須ではない技術に同意せず設定を保存すること - 後から同意を変更または撤回すること ブラウザ設定からクッキーを削除または拒否することもできます。必須技術をブロックした場合、フォーム、アカウント、セキュリティその他基本機能が正常に動作しない場合があります。 11## 同意記録 当社は、選択された分類、同意またはポリシーの版、日時および仮名化されたブラウザ・同意識別子を含む同意記録を保存する場合があります。 この記録は、利用者の選択を証明し尊重するために利用し、医療文書の内容を含みません。 12## 国際的な処理 クッキーおよび技術情報は、承認されたサービス提供者が事業を行う国で処理される場合があります。 適用される場合、国際処理に対して適切な契約上、技術上および組織上の保護措置を利用するよう努めます。 アップロードされた医療文書に適用される地域別保存の仕組みは、公開ウェブサイトの解析または同意管理データに必ずしも適用されません。 13## 保存期間 クッキーの期間は目的および提供者により異なります。セッション技術はブラウザセッション終了時に失効し、永続クッキーは設定された期限、利用者による削除または同意撤回まで残ります。 解析および同意記録は、測定、セキュリティ、法令遵守および管理に合理的に必要な期間に限り保存し、その後削除、集計または匿名化します。 14## Do Not Track等のシグナル 一部ブラウザは、Do Not Track、Global Privacy Controlその他類似シグナルを送信します。これら全てに共通する単一の技術標準はありません。 法的拘束力がある場合、または当社の同意管理技術で確実に解釈できる場合、当社はそのシグナルを尊重するよう努めます。利用者はクッキー設定から直接希望を指定してください。 15## 本ポリシーの変更 技術、サービス提供者、利用目的、法的要件または同意運用が変更された場合、本ポリシーを更新することがあります。 最新版は施行日およびバージョン番号とともに掲載し、重大な変更については再同意または追加通知を行う場合があります。 16## お問い合わせ ### 株式会社ＭｅｄｉｃＴｒａｎｓｌａｔｅ **Eメール：** **所在地：** 〒650-0035 兵庫県神戸市中央区浪花町56 起業プラザひょうご内 --- ### [Specified-Commercial-Transactions](https://www.medictranslate.com/specified-commercial-transactions/) **Published:** July 29, 2025 **Author:** @dmin@li **Content:** Specified Commercial Transactions Act Disclosure | MedicTranslate [Skip to main content](#main-content) Japanese commercial disclosure# Specified Commercial Transactions Information disclosed by MedicTranslate for online and distance transactions under Japan’s Act on Specified Commercial Transactions. Effective 26 June 2026 Version 3.0 English and Japanese [Contact MedicTranslate](mailto:info@medictranslate.com?subject=Commercial%20transaction%20enquiry) ## What this disclosure covers - **Seller identity**Legal entity, address and channels for requesting legally disclosable details. - **Fees and payment**Pricing, additional charges, payment methods and timing. - **Delivery and cancellation**Service timing, delivery, corrections, cancellation and refund rules. - **Consumer rights preserved**Mandatory statutory rights and remedies remain available. English 日本語 The Japanese version is the statutory Japanese disclosure. The English version is provided for reference. ### Registered seller MedicTranslate Co., Ltd., located in Kobe, Hyogo, Japan. ### Transparent charges The total service price and known additional charges are shown before confirmation. ### Customised services Translation, interpreting and coordination conditions depend on the confirmed order. ### Legally qualified refunds Custom-service restrictions apply without removing non-excludable consumer rights. ## Specified Commercial Transactions Act Disclosure English reference version · Effective 26 June 2026 · Version 3.0 Seller / Service Provider株式会社ＭｅｄｉｃＴｒａｎｓｌａｔｅ (MedicTranslate Co., Ltd.) Responsible PersonDisclosed without delay upon request. Send a request to [info@medictranslate.com](mailto:info@medictranslate.com?subject=Request%20for%20responsible%20person%20details). Business AddressInside Hyogo Entrepreneurial Plaza, 56 Naniwa-cho, Chuo-ku, Kobe, Hyogo 650-0035, Japan Telephone NumberDisclosed without delay upon request. Send a request to [info@medictranslate.com](mailto:info@medictranslate.com?subject=Request%20for%20telephone%20details). Contact Email Website Services OfferedMedical and general document translation, AI-assisted translation with human validation, interpreting, appointment coordination, healthcare navigation, medication and customs-document support, and related administrative services. Service FeesThe total service fee is displayed in the quotation, order confirmation or checkout page before payment. Fees vary according to language pair, word or page count, document condition, complexity, urgency, formatting, certification, interpreter duration, travel and third-party requirements. Charges in Addition to Service FeesApplicable consumption tax or other taxes where not included in the displayed price; bank, card, foreign-exchange or remittance charges imposed by the customer’s provider; Internet or telecommunications costs; interpreter travel, waiting time or overtime; courier, postage, certification, notarisation, apostille, clinic or other third-party charges where stated before order confirmation. Payment MethodsCredit or debit card through Stripe and any other method expressly stated in the quotation or invoice, including bank transfer where offered. MedicTranslate does not ordinarily store full payment-card numbers or card security codes. Payment TimingAdvance payment or a deposit may be required. The applicable payment timing is shown in the quotation, invoice, order confirmation or checkout page. Work may be suspended and delivery withheld while an amount is overdue. Contract FormationA contract is formed when MedicTranslate confirms acceptance, confirms a booking, commences work following the customer’s instruction, or receives payment against an accepted quotation, whichever occurs first. Service Delivery TimingThe estimated delivery or service date is shown before order confirmation or in the accepted quotation. Timing begins after all required materials, instructions, approvals and payment have been received. Urgent services are subject to availability. Delivery dates are estimates unless expressly guaranteed in writing. Delivery MethodDigital deliverables are normally supplied through the designated customer portal, secure link or email. Interpreting and appointment-coordination services are supplied at the confirmed time and by the confirmed attendance or connection method. Application / Order PeriodOrders may be placed while the service is displayed as available. Quotations expire on the date stated in the quotation or, if no expiry is stated, 14 days after issue. Cancellations and ReschedulingCancellation and rescheduling conditions depend on the service, notice period, work already completed and professional or third-party commitments. Translation work may be charged for work performed and non-recoverable costs. Interpreter and appointment bookings may attract the minimum charge or cancellation fee stated before confirmation. Returns and RefundsBecause services and digital deliverables are customised, physical returns do not apply. Refunds are assessed under the accepted quotation and the Terms of Use. Urgent, completed, certified, notarised or customised services may be non-refundable except where required by law. Nothing excludes any mandatory consumer right or remedy. CorrectionsIf a deliverable materially fails to conform to the accepted instructions because of MedicTranslate’s error, the affected portion will be corrected within a reasonable period without additional professional fee, subject to the Terms of Use. Correction requests should ordinarily be submitted within 7 days after delivery. Interpreter Overtime and Waiting TimeInterpreter bookings are charged for the confirmed minimum duration. Additional waiting time, overtime, travel or expenses may be charged at the rate stated before confirmation. Continued attendance beyond the booked period is subject to interpreter availability. Appointment CoordinationAn appointment is not confirmed until written confirmation is issued by MedicTranslate or the healthcare provider. The healthcare provider may accept, refuse, reschedule or impose its own requirements and fees. MedicTranslate does not guarantee access to treatment or a particular clinical outcome. Medication / Customs SupportMedicTranslate does not guarantee approval, importation, customs clearance, entry, processing time or acceptance by an authority, airline, courier, clinic or pharmacy. Customers must verify current official requirements before travelling or submitting an application. Digital File HandlingUnless a different period is authorised or retention is required for legal, security, backup, dispute or continuing-service purposes, uploaded medical documents and completed translation outputs are removed from the active customer-service environment within 7 days after delivery or project closure. Personal InformationPersonal information is handled in accordance with the [Privacy Policy](https://www.medictranslate.com/privacy-policy/). Terms Applicable to OrdersThe [Terms of Use](https://www.medictranslate.com/terms-of-use/), accepted quotation, order confirmation and any service-specific conditions apply to each order. If they conflict, the order of precedence stated in the Terms of Use applies. Electronic CommunicationsCustomers consent to receiving quotations, order confirmations, invoices, delivery notices and other contractual communications electronically, subject to applicable law. Special ConditionsServices are not intended for medical emergencies and do not constitute medical, legal, immigration, customs or regulatory advice. Third-party services may be subject to separate terms and availability. **Important**This page supplements, and must be read together with, the accepted quotation or order confirmation, the Terms of Use and the Privacy Policy. ## 特定商取引法に基づく表記 最終更新日：2026年6月26日 バージョン：3.0 販売事業者株式会社ＭｅｄｉｃＴｒａｎｓｌａｔｅ 運営責任者請求があった場合、遅滞なく開示します。[info@medictranslate.com](mailto:info@medictranslate.com?subject=%E9%81%8B%E5%96%B6%E8%B2%AC%E4%BB%BB%E8%80%85%E6%83%85%E5%A0%B1%E3%81%AE%E9%96%8B%E7%A4%BA%E8%AB%8B%E6%B1%82) までご請求ください。 所在地〒650-0035 兵庫県神戸市中央区浪花町56 起業プラザひょうご内 電話番号請求があった場合、遅滞なく開示します。[info@medictranslate.com](mailto:info@medictranslate.com?subject=%E9%9B%BB%E8%A9%B1%E7%95%AA%E5%8F%B7%E3%81%AE%E9%96%8B%E7%A4%BA%E8%AB%8B%E6%B1%82) までご請求ください。 お問い合わせ先 ウェブサイト 提供する役務医療・一般文書翻訳、AI支援翻訳および人による確認、通訳、予約調整、医療機関受診支援、医薬品・税関関連書類支援ならびに関連事務サービス。 役務の対価支払前に、見積書、注文確認書または決済画面に総額を表示します。料金は、言語、文字数・ページ数、資料の状態、難易度、緊急性、書式、認証、通訳時間、移動および第三者要件等により異なります。 役務の対価以外に必要な費用表示価格に含まれない場合の消費税その他税金、利用者側の銀行・カード・為替・送金手数料、インターネット・通信費、通訳者の移動・待機・延長費用、配送、郵送、認証、公証、アポスティーユ、医療機関その他第三者費用。これらは注文確定前に表示または通知します。 支払方法Stripeを通じたクレジットカード・デビットカード決済、および見積書または請求書に明記されたその他の方法（提供される場合の銀行振込を含みます）。当社は通常、完全なカード番号またはセキュリティコードを保存しません。 支払時期前払または一部前払を求める場合があります。具体的な支払時期は、見積書、請求書、注文確認書または決済画面に表示します。未払がある場合、業務または納品を停止することがあります。 契約の成立時期当社が申込みを承諾した時、予約を確定した時、利用者の指示に基づき業務を開始した時、または承諾済見積に対する支払を受領した時のうち、最も早い時点で契約が成立します。 役務の提供時期予定納期または提供日時は、注文確定前または承諾済見積書に表示します。必要な資料、指示、承認および支払を全て受領した後に期間を計算します。緊急対応は空き状況によります。書面で保証した場合を除き、納期は見込みです。 提供方法翻訳等のデジタル納品物は、指定顧客ポータル、安全なリンクまたはEメールにより提供します。通訳および予約調整は、確定した日時および出席・接続方法で提供します。 申込有効期間サービスが受付可能として表示されている期間、申込みが可能です。見積書は記載された有効期限まで有効です。有効期限の記載がない場合、発行後14日間有効です。 キャンセル・日程変更条件は、サービス内容、通知時期、実施済業務および専門職・第三者への確定済手配によります。翻訳業務では実施済作業および回収不能費用、通訳・予約では注文確定前に表示された最低料金またはキャンセル料が発生する場合があります。 返品・返金個別制作された役務およびデジタル納品物には物理的な返品はありません。返金は、承諾済見積書および利用規約に従い判断します。緊急、完了済、認証、公証または個別制作サービスは、法令上必要な場合を除き返金対象外となる場合があります。強行法規上の消費者の権利または救済は排除されません。 訂正対応当社の誤りにより納品物が承諾済指示に重大に適合しない場合、利用規約に従い、合理的期間内に影響部分を追加の専門作業料なしで訂正します。訂正依頼は通常、納品後7日以内に提出してください。 通訳の延長・待機通訳予約には確定済最低時間の料金が適用されます。待機、延長、移動または経費について、注文確定前に示した料金が追加される場合があります。予約時間を超える対応は、通訳者の空き状況によります。 予約調整当社または医療機関から書面の確定通知が発行されるまで予約は確定しません。医療機関は、患者受入れ、予約変更、独自要件または別料金を決定できます。当社は治療へのアクセスまたは臨床結果を保証しません。 医薬品・税関支援行政機関、航空会社、配送業者、医療機関または薬局による承認、輸入、通関、入国、処理期間または受理を保証しません。利用者は、渡航または申請前に最新の公式要件を確認する必要があります。 電子ファイルの取扱い別の期間が承認された場合、または法令、セキュリティ、バックアップ、紛争もしくは継続サービス上の保存が必要な場合を除き、アップロードされた医療文書および完成翻訳は、納品または案件終了後7日以内に通常の顧客サービス環境から削除されます。 個人情報の取扱い個人情報は、当社の[プライバシーポリシー](https://www.medictranslate.com/privacy-policy/)に従い取り扱います。 注文に適用される条件各注文には、[利用規約](https://www.medictranslate.com/terms-of-use/)、承諾済見積書、注文確認書およびサービス固有条件が適用されます。内容が抵触する場合、利用規約に定める優先順位によります。 電子的な通知利用者は、適用法令に従い、見積、注文確認、請求、納品通知その他契約上の連絡を電子的に受領することに同意します。 特別条件本サービスは医療上の緊急事態を対象とせず、医学的、法律、入管、税関または規制上の助言を構成しません。第三者サービスには独自の条件および空き状況が適用される場合があります。 **重要事項**本表記は、承諾済見積書または注文確認書、利用規約およびプライバシーポリシーと併せて適用されます。 ## Need a statutory disclosure detail? Send a request by email. Details that may lawfully be supplied upon request will be disclosed without delay. [Request Information](mailto:info@medictranslate.com?subject=Specified%20commercial%20transaction%20disclosure%20request) © 2026 株式会社ＭｅｄｉｃＴｒａｎｓｌａｔｅ · MedicTranslate Co., Ltd. [Home](https://www.medictranslate.com/)[Privacy Policy](https://www.medictranslate.com/privacy-policy/)[Terms of Use](https://www.medictranslate.com/terms-of-use/)[Contact](mailto:info@medictranslate.com) --- ### [Terms of Use](https://www.medictranslate.com/medictranslate-terms-of-use/) **Published:** July 15, 2025 **Author:** @dmin@li **Content:** Terms of Use | MedicTranslate [Skip to main content](#main-content) Legal terms# Terms of Use These Terms govern access to MedicTranslate’s website and the purchase and use of medical translation, interpreting, clinic coordination, medication-document and related services. Effective 26 June 2026 Version 3.0 English and Japanese [Contact MedicTranslate](mailto:info@medictranslate.com?subject=Terms%20of%20Use%20enquiry) ## Key contractual principles - **Defined service scope**The accepted quotation or order confirmation defines the work, timing and fee. - **Consumer rights preserved**Mandatory guarantees and remedies are not excluded. - **AI plus human validation**Approved technology may assist; human review applies where included in the service. - **Clear role boundaries**MedicTranslate supports communication and coordination but does not provide clinical or legal advice. English 日本語 Both versions are intended to express the same agreement. See the Language section regarding interpretation. ### Scope and orders Your accepted quotation or confirmation defines the service, fee and delivery assumptions. ### Medical boundaries Language and coordination support does not replace healthcare, legal or regulatory advice. ### Bookings and refunds Cancellation, rescheduling and refund outcomes depend on work completed and committed costs. ### Mandatory rights Nothing removes consumer or other statutory rights that cannot lawfully be excluded. **Contents** Terms contents＋ Read these Terms together with the accepted quotation or order confirmation and the Privacy Policy. Service-specific conditions may apply to interpreting, urgent work, certification, appointment coordination or third-party professional services. 1## Acceptance and contractual framework These Terms of Use (“Terms”) govern access to and use of the MedicTranslate website, customer portal and services supplied by 株式会社ＭｅｄｉｃＴｒａｎｓｌａｔｅ, trading as MedicTranslate (“MedicTranslate”, “we”, “us” or “our”). By submitting an enquiry, requesting a quotation, creating an account, uploading material, accepting a quotation, making a payment or using a service, you confirm that you have read and agree to these Terms and any service-specific terms incorporated into the applicable quotation, order confirmation, booking confirmation or statement of work. If you act for another individual or organisation, you warrant that you have authority to bind that person or organisation and to provide the information submitted. **Order of precedence**If documents conflict, the following order applies unless expressly agreed otherwise in writing: signed agreement or statement of work; accepted quotation or order confirmation; service-specific conditions; these Terms; website descriptions. 2## Eligibility, authority and minors You must be at least 18 years old and legally capable of entering into a contract to purchase services directly. A parent, legal guardian or other legally authorised representative may request services concerning a minor or another person who cannot contract independently. We may require evidence of identity, guardianship, consent or authority before accepting the request. Use of the website from a particular country does not mean that our services are lawful, suitable or available in every jurisdiction. You are responsible for complying with laws applicable to you. 3## Services and role of MedicTranslate MedicTranslate may provide medical and general document translation, AI-assisted translation with human validation, interpreting, appointment coordination, healthcare navigation, medication and customs-document support, document certification or notary coordination, and related administrative services. The precise scope, language pair, delivery format, timing, professional involvement and fee are those stated in the accepted quotation or order confirmation. MedicTranslate is a language, communication and coordination provider. Unless expressly stated in a separate written agreement, we are not a hospital, clinic, pharmacy, medical practitioner, legal practice, immigration adviser, customs authority, insurer or government agency. 4## Medical, legal and regulatory disclaimer Our translations, interpretations and support services facilitate communication. They do not constitute medical diagnosis, treatment, prescribing, legal advice, immigration advice, customs approval or regulatory approval. Medical assessment and treatment decisions remain solely with appropriately qualified healthcare professionals. Legal, customs, immigration, tax and regulatory decisions remain with the relevant qualified adviser or authority. You must not delay or disregard professional advice because of information supplied through our website or services. **Emergency use prohibited**MedicTranslate is not an emergency service. Do not use the website, email, portal or ordinary booking channels for a medical emergency. Contact the local emergency service or attend the nearest emergency department. 5## Quotations, orders and contract formation Website descriptions and indicative prices are invitations to enquire and do not constitute binding offers. A contract is formed when we issue written acceptance, confirm a booking, commence work following your instruction, or receive payment against an accepted quotation, whichever occurs first. Quotations may be based on estimated word count, page count, language pair, document condition, urgency, formatting, certification, interpreter duration, travel or other disclosed assumptions. We may revise a quotation if the supplied material or requirements differ materially from those assumptions. Unless stated otherwise, a quotation expires on the date shown in it or, if no expiry date is shown, 14 days after issue. 6## Customer materials and instructions You must provide complete, accurate, legible and lawful materials and instructions, including the intended purpose, target language, required format, deadline, terminology preferences and any known clinical or regulatory context relevant to the service. You warrant that you have all rights, consents and lawful authority required to submit the materials and permit us and our authorised providers to process them for the requested service. You must not submit unnecessary personal information or material that infringes copyright, confidentiality, privacy, professional secrecy, court orders or other legal obligations. We are not responsible for errors, delay or additional cost caused by incomplete, inaccurate, illegible, ambiguous, corrupted or late materials or instructions. 7## Sensitive information and authorisations Where materials contain health, identity, financial, travel or other sensitive information, you confirm that submission is necessary for the requested service and that any required consent, notice or authority has been obtained. If information concerns another person, you must provide that person with access to our Privacy Policy where reasonably practicable and must not falsely represent your authority. We may pause work while authority, identity or consent is verified. 8## AI-assisted processing and human validation Approved artificial intelligence, machine translation, optical character recognition, terminology-management and document-processing tools may assist our workflow. Where human validation is included in the selected service, an authorised translator, reviewer, interpreter or other qualified person reviews the relevant output. Human validation reduces risk but does not guarantee that every output is error-free. Identifiable customer medical documents are not used to train MedicTranslate’s own general-purpose AI models. Approved AI, OCR and machine-translation providers are selected and configured so customer content is not used for general-purpose model training, subject to the agreed service configuration and applicable law. AI tools do not independently diagnose, prescribe, recommend treatment or determine access to healthcare. 9## Delivery, review and acceptance Delivery dates are estimates unless a guaranteed deadline is expressly stated in writing. Time begins when we have received all required materials, instructions, approvals and payment. You must review deliverables promptly and notify us of any alleged error, omission or non-conformity with reasonable detail. Unless a different review period is stated in the quotation, correction requests should be submitted within 7 days after delivery. This review period does not remove any non-excludable statutory right. Changes to the source material, instructions, purpose, language, formatting or scope after work begins may be treated as additional work and may require a revised fee or delivery date. 10## Corrections and revisions Where a deliverable materially fails to conform to the accepted instructions because of our error, we will, subject to applicable law, use reasonable efforts to correct the affected portion without additional professional fee. Corrections do not include preference changes, new source content, changes in intended purpose, terminology not previously supplied, third-party edits, formatting changes outside the agreed scope or revisions required because the source was ambiguous or inaccurate. Certified, notarised, apostilled or otherwise finalised documents may require new third-party fees if they must be reissued. 11## Interpreting services Interpreter availability is not guaranteed until confirmed. You must provide accurate appointment details, expected duration, location or connection method, subject matter and language requirements. Interpreters facilitate communication and do not provide medical, legal or other professional advice. Participants remain responsible for verifying important clinical, legal, consent and procedural decisions. Bookings are charged for the confirmed minimum duration and may include preparation, travel, waiting time, overtime and expenses as stated in the quotation. If an appointment runs beyond the booked period, continued interpreter attendance is subject to availability and additional charges. 12## Clinic, hospital and appointment coordination MedicTranslate may contact healthcare providers, request availability and transmit information authorised by you. We do not control whether a provider accepts a patient, offers a particular treatment, changes an appointment, requires additional documentation or charges separate fees. An appointment is not confirmed until written confirmation is issued by MedicTranslate or the healthcare provider. The healthcare provider is solely responsible for clinical assessment, diagnosis, treatment, consent, prescribing, billing and patient safety. 13## Medication, customs and travel-document support MedicTranslate may assist with translation, preparation and coordination of medication, customs or import-related documents. We do not guarantee approval, entry, importation, clearance, processing time or acceptance by any authority, airline, courier, clinic or pharmacy. You are responsible for confirming current legal requirements, permitted quantities, prohibited or controlled substances, original-document requirements and submission deadlines with the relevant authority. Do not travel with medication solely in reliance on a translation or draft document without verifying official requirements. 14## Third-party certification, notary and professional services Where requested, we may coordinate services supplied by notaries, translators, clinics, laboratories, couriers, apostille agents, lawyers or other independent professionals. Third-party acceptance, availability, professional judgement, fees and processing times are outside our control. Separate third-party terms may apply. We may collect third-party charges in advance or act as a disclosed coordinator. Unless expressly stated otherwise, the third party remains responsible for its own professional service. 15## Fees, currency, taxes and payment You must pay the fees, taxes, expenses and third-party charges stated in the accepted quotation or order confirmation. Prices are stated in the currency shown and may exclude bank charges, foreign-exchange charges, withholding, consumption tax, GST, VAT or other applicable taxes unless expressly stated otherwise. Payment is due at the time stated in the quotation or invoice. We may require full or partial advance payment and may suspend work or withhold delivery while an amount is overdue. Payment providers, including Stripe, may apply their own terms and security checks. We do not ordinarily store complete payment-card numbers or security codes on our own servers. 16## Cancellations, rescheduling and refunds Cancellation and rescheduling rights depend on the service, timing, professional commitments and work already performed. - Translation or document work may be charged for work completed, committed professional time, non-recoverable third-party costs and administrative processing incurred before cancellation. - Interpreter and appointment bookings may be subject to minimum charges or cancellation fees stated in the quotation or booking confirmation. - Urgent, customised, certified, notarised or completed services may not be refundable except where required by law. Any refund will be made to the original payment method where reasonably practicable and may be reduced by lawful non-recoverable third-party or payment-processing costs. **Mandatory consumer rights preserved**Nothing in these Terms excludes, restricts or modifies a consumer guarantee, remedy or other right that cannot lawfully be excluded under applicable consumer law. 17## Privacy, confidentiality and data handling Personal information is handled in accordance with our Privacy Policy, which forms part of these Terms. We apply confidentiality and access restrictions to customer materials and may disclose them only as reasonably necessary to authorised personnel, assigned professionals, approved service providers, healthcare organisations, advisers and authorities. Uploaded medical documents and completed translation outputs are removed from the active customer-service environment within 7 days after delivery or project closure, unless a different period is authorised or retention is required for legal, security, backup, dispute or continuing-service purposes. You are responsible for securely storing downloaded deliverables and for using an appropriate transmission method when sharing sensitive documents. 18## Acceptable use You must not use the website or services to: - violate any law, professional obligation, court order, sanction or export-control requirement; - submit unlawful, fraudulent, deceptive, defamatory, threatening, exploitative or infringing material; - impersonate another person or misrepresent authority, identity, medical condition or documentation; - obtain or facilitate false prescriptions, fraudulent certificates, unlawful medication importation or improper access to healthcare; - introduce malware, probe security, bypass access controls, scrape restricted content or disrupt systems; - use deliverables to mislead a healthcare provider, authority, insurer, employer or court; or - resell or systematically reproduce the service without written permission. We may investigate suspected misuse and may preserve or disclose relevant information where legally permitted or required. 19## Accounts and security You are responsible for maintaining the confidentiality of account credentials, access links and devices and for all activity undertaken through your account unless caused by our breach. You must notify us promptly of suspected unauthorised access, incorrect document delivery, compromised credentials or other security concerns. We may require password changes, multi-factor authentication, identity verification or other reasonable security steps. 20## Intellectual property The MedicTranslate name, logo, website, software, templates, design, workflow, databases, general glossaries and original content are owned by or licensed to MedicTranslate and protected by intellectual-property laws. Subject to full payment, you receive a non-exclusive licence to use the final deliverable for the purpose disclosed when ordering. Ownership of your source materials remains with you or the relevant rights holder. You grant us and our authorised providers a limited, non-exclusive licence to reproduce, process, translate, format and transmit customer materials solely to provide, secure and administer the requested service and meet legal obligations. Pre-existing tools, methods, terminology resources and know-how remain the property of their respective owners. De-identified terminology may be incorporated into internal glossaries as described in the Privacy Policy. 21## Third-party websites, platforms and communications The website or services may link to or rely on third-party platforms, including cloud, payment, booking, video, messaging, map, analytics and healthcare systems. Third parties operate under their own terms and privacy policies. We are not responsible for independent third-party content, availability, security or decisions, except to the extent liability cannot lawfully be excluded. Email and ordinary messaging channels may carry security risks. Use the secure upload or communication method made available for sensitive documents where practicable. 22## Service availability and changes We aim to provide reliable services but do not guarantee uninterrupted, error-free or universally available access. We may perform maintenance, modify features, replace providers, change workflows, restrict access or discontinue a service where reasonably necessary for security, compliance, quality, availability or business reasons. Where a material change affects an accepted order, we will use reasonable efforts to provide an appropriate alternative, revised timing or remedy required by law. 23## Events outside reasonable control We are not responsible for delay or failure caused by events beyond our reasonable control, including natural disaster, severe weather, epidemic, war, terrorism, civil disorder, government action, border restriction, labour dispute, telecommunications or cloud outage, cyberattack, utility failure, transport disruption, illness or unavailability of an independent professional. We will use reasonable efforts to mitigate the impact and resume the affected service. This clause does not exclude rights that cannot lawfully be excluded. 24## Warranties and disclaimers We will provide services with the level of care and skill required by applicable law and in substantial accordance with the accepted service description. Subject to non-excludable rights, we do not warrant that: - a translation or interpretation will be completely error-free or suitable for an undisclosed purpose; - a clinic, authority, court, airline, pharmacy, insurer or other third party will accept a document or request; - a particular professional, appointment, treatment, visa, import approval or regulatory outcome will be available; - third-party systems will operate without interruption; or - website information will remain current for every jurisdiction. 25## Limitation of liability Nothing in these Terms excludes or limits liability where exclusion or limitation is prohibited by law, including liability for fraud, wilful misconduct, gross negligence where it cannot be limited, death or personal injury caused by negligence where applicable, or breach of a non-excludable consumer guarantee. To the maximum extent permitted by law, MedicTranslate is not liable for indirect, consequential, special or punitive loss, loss of profit, revenue, opportunity, reputation or anticipated savings, or loss arising from an undisclosed intended use, third-party decision, customer error, inaccurate source material or failure to follow professional advice. Where liability may lawfully be limited, our aggregate liability arising from a particular service is limited, at our option where permitted, to re-supplying the affected service, paying the reasonable cost of re-supply, or refunding the amount paid for the affected service. Any monetary cap does not apply to the extent a court determines that applying it would be unlawful or unreasonable under mandatory law. 26## Customer responsibility and indemnity You are responsible for decisions made using the deliverables, for obtaining appropriate professional review where required and for ensuring that documents are suitable for their intended legal, clinical, customs, immigration, insurance or regulatory use. To the extent permitted by law, you indemnify MedicTranslate against third-party claims, losses and reasonable costs arising from your unlawful materials, lack of authority, infringement of third-party rights, fraudulent or prohibited use, or material breach of these Terms. This indemnity does not apply to the extent the loss was caused by MedicTranslate’s breach, negligence or unlawful conduct. 27## Suspension and termination We may suspend or terminate access or an order where: - payment is overdue; - required information, consent or authority is not provided; - we reasonably suspect unlawful, fraudulent, unsafe or abusive use; - continued performance would breach law, professional obligations or provider requirements; - security or system integrity is at risk; or - you materially breach these Terms and fail to remedy the breach where it is capable of remedy. Termination does not affect accrued rights, payment obligations, confidentiality, intellectual property, liability provisions or clauses intended to survive termination. 28## Complaints and dispute resolution Please send service complaints to [info@medictranslate.com](mailto:info@medictranslate.com?subject=Service%20complaint) with the order reference, relevant facts and requested outcome. We will seek to acknowledge the complaint, investigate it and provide a substantive response within a reasonable period. Privacy complaints are handled under the Privacy Policy. Before commencing court proceedings, each party should attempt in good faith to resolve the dispute through direct discussion, except where urgent injunctive relief, a statutory complaint process or immediate legal action is reasonably necessary. 29## Changes to these Terms We may update these Terms for legal, regulatory, security, technical or operational reasons. The version published when an order is accepted generally applies to that order unless a change is required by law, agreed with you or is clearly beneficial and does not materially prejudice you. Material changes affecting ongoing accounts or services will be notified where required by law. 30## General legal provisions ### Assignment You may not transfer an order or these Terms without our written consent. We may transfer our rights and obligations as part of a genuine corporate restructuring or business transfer, subject to applicable law and privacy obligations. ### Severability If a provision is invalid or unenforceable, it will be read down to the minimum extent necessary or severed, and the remaining provisions continue. ### No waiver Failure or delay in enforcing a right is not a waiver of that right. ### Entire agreement The applicable accepted quotation, order confirmation, service-specific terms, Privacy Policy and these Terms constitute the agreement concerning the service, except for representations or rights that cannot lawfully be excluded. ### Electronic communications You consent to receiving contractual notices and service communications electronically, subject to applicable law. 31## Governing law and jurisdiction These Terms are governed by the laws of Japan, without excluding any mandatory consumer protection or other rights that apply regardless of that choice. Subject to any mandatory forum or statutory dispute right, the Kobe District Court has exclusive jurisdiction as the court of first instance over disputes arising from these Terms or the services. Nothing in this clause prevents a consumer from using a regulator, tribunal, court or dispute process available under mandatory law. 32## Language These Terms are provided in English and Japanese. Both versions are intended to express the same agreement. If there is an inconsistency, the Japanese version prevails to the extent permitted by applicable law. Mandatory rights under the law applicable to the customer are not affected. 33## Contact ### 株式会社ＭｅｄｉｃＴｒａｎｓｌａｔｅ — MedicTranslate Co., Ltd. **Email:** **Address:** Inside Hyogo Entrepreneurial Plaza 56 Naniwa-cho, Chuo-ku Kobe, Hyogo 650-0035 Japan **目次** 目次を表示＋ 本規約は、承諾済見積書または注文確認書およびプライバシーポリシーと併せてお読みください。通訳、緊急対応、認証、予約調整または第三者専門サービスには個別条件が適用される場合があります。 1## 規約への同意および契約関係 本利用規約（以下「本規約」）は、株式会社ＭｅｄｉｃＴｒａｎｓｌａｔｅ（以下「当社」）が提供するウェブサイト、顧客ポータルおよび各種サービスの利用条件を定めるものです。 問い合わせ、見積依頼、アカウント作成、資料のアップロード、見積の承諾、支払またはサービス利用を行うことにより、利用者は、本規約ならびに見積書、注文確認書、予約確認書または業務仕様書に含まれる個別条件を確認し、同意したものとします。 他の個人または法人を代理して利用する場合、利用者は、その者を法的に拘束し、情報を提供する権限を有することを表明し保証します。 **適用順位**書面間に矛盾がある場合、別段の書面合意がない限り、署名済契約書・業務仕様書、承諾済見積書・注文確認書、サービス固有条件、本規約、ウェブサイト記載の順で優先します。 2## 利用資格、権限および未成年者 サービスを直接購入する方は、18歳以上であり、契約を締結する法的能力を有している必要があります。 親権者、法定後見人またはその他法的権限を有する代理人は、未成年者または独立して契約できない方に関するサービスを依頼できます。当社は本人確認、親権、同意または代理権を示す資料を求める場合があります。 3## サービス内容および当社の役割 当社は、医療・一般文書翻訳、AI支援翻訳および人による確認、通訳、予約調整、医療機関受診支援、医薬品・税関関連書類支援、公証・認証等の調整および関連事務サービスを提供する場合があります。 具体的な業務範囲、言語、納品形式、納期、専門職の関与および料金は、承諾済見積書または注文確認書に記載された内容によります。 当社は言語、コミュニケーションおよび調整サービス提供者であり、別途書面合意がない限り、病院、診療所、薬局、医療従事者、法律事務所、入管・税関アドバイザー、保険会社または行政機関ではありません。 4## 医療・法律・規制上の免責 翻訳、通訳および支援サービスは、コミュニケーションを補助するものであり、医学的診断、治療、処方、法律相談、入管相談、税関承認または規制承認を構成しません。 医学的判断は資格を有する医療従事者が行い、法律、税関、入管、税務および規制上の判断は、適切な専門家または所管機関が行います。 **緊急時には利用できません**当社は緊急サービスではありません。医療上の緊急事態には、ウェブサイト、Eメール、ポータルまたは通常の予約手段を使用せず、現地の救急機関へ連絡するか、最寄りの救急医療機関を受診してください。 5## 見積、注文および契約成立 ウェブサイト上の説明および参考価格は問い合わせの案内であり、法的拘束力のある申込みではありません。 当社が書面で受諾した時、予約を確認した時、利用者の指示に基づき業務を開始した時、または承諾済見積に対する支払を受領した時のうち、最も早い時点で契約が成立します。 資料または要件が見積時の前提と大きく異なる場合、当社は見積を変更できます。 6## 利用者資料および指示 利用者は、完全、正確、判読可能かつ適法な資料および指示を提供し、利用目的、対象言語、形式、期限、用語上の希望ならびに必要な臨床・規制上の背景を伝えるものとします。 利用者は、提出資料を当社および承認された委託先が処理するために必要な権利、同意および権限を有することを保証します。 不完全、不正確、不鮮明、曖昧、破損または遅れて提出された資料・指示に起因する誤り、遅延または追加費用について、当社は責任を負いません。 7## 要配慮情報および権限 健康、本人確認、金融、渡航その他要配慮情報を含む資料を提出する場合、利用者は、提出が依頼サービスに必要であり、必要な同意、通知または権限を取得していることを確認します。 当社は、権限、本人確認または同意が確認されるまで業務を保留する場合があります。 8## AI支援処理および人による確認 承認されたAI、機械翻訳、光学文字認識、用語管理および文書処理ツールを業務補助に利用する場合があります。 選択されたサービスに人による確認が含まれる場合、権限を付与された翻訳者、レビュー担当者、通訳者または適切な担当者が出力を確認します。ただし、全ての誤りが完全に排除されることを保証するものではありません。 個人を識別可能な顧客医療文書を、当社の汎用AIモデルの学習に使用しません。承認されたAI、OCRおよび機械翻訳サービスは、合意された設定および適用法令に従い、顧客コンテンツが汎用モデル学習に使用されないよう選定・設定されます。 9## 納品、確認および受領 保証期限が書面で明示されている場合を除き、納期は見込みです。必要資料、指示、承認および支払を全て受領した時点から作業期間を計算します。 利用者は納品物を速やかに確認し、誤り、欠落または不適合がある場合は具体的な内容を通知してください。別段の定めがない限り、訂正依頼は納品後7日以内に行ってください。この期間は、法令上排除できない権利を制限するものではありません。 10## 訂正および修正 当社の誤りにより納品物が承諾済指示に重大に適合しない場合、適用法令に従い、影響部分を追加の専門作業料なしで訂正するよう合理的に努めます。 表現上の好み、新規原文、利用目的の変更、未提供用語、第三者による編集、範囲外の書式変更または曖昧・不正確な原文に起因する変更は、無償訂正に含まれません。 11## 通訳サービス 通訳者の確保は予約確定まで保証されません。利用者は、正確な日時、予定時間、場所または接続方法、分野および言語要件を提供してください。 通訳者はコミュニケーションを支援するものであり、医療、法律その他専門的助言を提供しません。 確認済最低時間、準備、移動、待機、延長および経費について、見積または予約確認に従い料金が発生する場合があります。 12## 医療機関および予約調整 当社は、利用者の承認に基づき医療機関へ連絡し、空き状況を確認し、情報を送信する場合があります。当社は、患者受入れ、治療提供、予約変更、追加資料、別料金等を管理または保証しません。 予約は、当社または医療機関から書面の確定通知が発行されるまで確定しません。 13## 医薬品、税関および渡航書類支援 当社は医薬品、税関または輸入関連書類の翻訳、作成補助および調整を行う場合がありますが、行政機関、航空会社、配送業者、医療機関または薬局による承認、入国、輸入、通関、処理時間または受理を保証しません。 利用者は、最新の法的要件、数量制限、禁止・規制薬物、原本要件および期限を所管機関へ確認する責任を負います。 14## 第三者による認証、公証および専門サービス 公証人、翻訳者、医療機関、検査機関、配送業者、アポスティーユ代行者、弁護士その他独立専門職によるサービスを調整する場合があります。 第三者の受理、可用性、専門判断、料金および処理期間は当社の管理外であり、第三者独自の条件が適用される場合があります。 15## 料金、通貨、税金および支払 利用者は、承諾済見積書または注文確認書に記載された料金、税金、経費および第三者費用を支払うものとします。 価格は表示通貨で示され、別段の明示がない限り、銀行手数料、為替手数料、源泉税、消費税、GST、VATその他税金を含まない場合があります。 当社は前払または一部前払を求め、未払がある間、業務または納品を停止できます。 16## キャンセル、日程変更および返金 キャンセルおよび日程変更の条件は、サービス内容、通知時期、専門職の確保および既に実施された業務によります。 - 翻訳・文書業務では、キャンセル時点までの作業、確保済専門時間、回収不能な第三者費用および事務費用が請求される場合があります。 - 通訳・予約では、見積または予約確認に記載された最低料金またはキャンセル料が適用される場合があります。 - 緊急、個別制作、認証、公証または完了済サービスは、法令上必要な場合を除き返金対象外となる場合があります。 **強行法規上の権利**本規約は、適用される消費者法その他法令により排除、制限または変更できない保証、救済または権利を排除しません。 17## 個人情報、秘密保持およびデータ取扱い 個人情報は、本規約の一部を構成する当社プライバシーポリシーに従い取り扱います。 顧客資料には秘密保持およびアクセス制限を適用し、必要な範囲で権限を有する担当者、専門職、承認されたサービス提供者、医療機関、専門アドバイザーおよび公的機関へ提供する場合があります。 アップロードされた医療文書および完成翻訳は、別の期間が承認された場合または法令、セキュリティ、バックアップ、紛争もしくは継続サービス上必要な場合を除き、納品または案件終了後7日以内に通常の顧客サービス環境から削除されます。 18## 禁止事項 利用者は、以下の目的または方法でウェブサイトまたはサービスを利用してはなりません。 - 法令、専門職義務、裁判所命令、制裁または輸出管理に違反する行為 - 違法、詐欺的、虚偽、脅迫的または権利侵害資料の提出 - なりすましまたは権限、本人、病状もしくは書類の虚偽表示 - 虚偽処方、偽造証明、不法な医薬品輸入または不正な医療アクセス - マルウェア導入、セキュリティ探索、アクセス制御回避またはシステム妨害 - 医療機関、行政機関、保険会社、雇用主または裁判所を誤認させる利用 19## アカウントおよびセキュリティ 利用者は、アカウント認証情報、アクセスリンクおよび端末を安全に管理する責任を負います。 不正アクセス、誤送信、認証情報の侵害その他セキュリティ上の懸念を認識した場合、速やかに当社へ通知してください。 20## 知的財産権 MedicTranslateの名称、ロゴ、ウェブサイト、ソフトウェア、テンプレート、デザイン、ワークフロー、データベース、一般用語集および当社独自コンテンツは、当社またはライセンサーに帰属します。 料金全額の支払を条件として、利用者は注文時に開示した目的のために最終納品物を利用する非独占的権利を得ます。原資料の権利は利用者または正当な権利者に残ります。 利用者は、サービス提供、セキュリティ管理および法令遵守のために必要な範囲で、顧客資料を複製、処理、翻訳、整形および送信する限定的権利を当社および承認された委託先に許諾します。 21## 第三者ウェブサイト、プラットフォームおよび通信 当社サービスは、クラウド、決済、予約、ビデオ、メッセージ、地図、解析および医療システム等の第三者プラットフォームを利用する場合があります。 第三者には独自の利用条件およびプライバシーポリシーが適用されます。機微な資料には、可能な限り当社が提供する安全なアップロードまたは通信方法を使用してください。 22## サービスの可用性および変更 当社は安定したサービス提供に努めますが、中断、エラーまたは全地域での利用可能性を保証しません。 セキュリティ、法令遵守、品質、可用性または事業上合理的に必要な場合、保守、機能変更、委託先変更、アクセス制限またはサービス終了を行う場合があります。 23## 合理的支配を超える事由 自然災害、悪天候、感染症、戦争、テロ、騒乱、行政措置、国境制限、労働争議、通信・クラウド障害、サイバー攻撃、停電、輸送障害、疾病または独立専門職の不在等、当社の合理的支配を超える事由による遅延または不履行について、当社は責任を負いません。 24## 保証および免責 当社は、適用法令が要求する注意と技能をもって、承諾済サービス内容に実質的に従いサービスを提供します。 法令上排除できない権利を除き、翻訳・通訳が完全に無誤であること、開示されていない目的に適合すること、第三者が文書または依頼を受理すること、特定の専門職、予約、治療、査証、輸入承認または規制結果が得られることを保証しません。 25## 責任制限 本規約は、詐欺、故意、法令上制限できない重過失、適用される場合の過失による死亡・人身損害、または排除できない消費者保証違反等、法令上排除または制限できない責任を排除しません。 法令で認められる最大限の範囲で、当社は間接損害、結果損害、特別損害、懲罰的損害、利益・収益・機会・信用・期待節約の喪失、非開示目的、第三者判断、利用者の誤り、不正確な原資料または専門家助言不遵守に起因する損害について責任を負いません。 法令上制限可能な場合、特定サービスに関する当社の責任は、影響サービスの再提供、合理的な再提供費用または支払済当該サービス料金の返金のいずれかに限定されます。 26## 利用者責任および補償 利用者は、納品物を使用して行う判断、必要な専門家確認および法的、臨床、税関、入管、保険または規制上の目的への適合確認について責任を負います。 法令で認められる範囲で、違法資料、権限欠如、第三者権利侵害、詐欺的・禁止利用または本規約の重大違反に起因する第三者請求等について当社を補償します。ただし、当社の違反、過失または違法行為に起因する範囲を除きます。 27## 停止および契約終了 未払、必要情報・同意・権限の欠如、違法・詐欺的・危険・ abusive な利用の合理的疑い、法令・専門職義務違反の可能性、セキュリティリスクまたは本規約の重大違反がある場合、当社はアクセスまたは注文を停止・終了できます。 契約終了は、既に発生した権利、支払義務、秘密保持、知的財産、責任および終了後も存続すべき条項に影響しません。 28## 苦情および紛争解決 サービスに関する苦情は、注文番号、事実関係および希望する解決内容を記載し、[info@medictranslate.com](mailto:info@medictranslate.com?subject=Service%20complaint)へ送付してください。 当社は受領確認、調査および合理的期間内の実質的回答に努めます。プライバシーに関する苦情はプライバシーポリシーに従います。 緊急差止め、法定苦情手続または即時法的措置が必要な場合を除き、裁判前に誠実な協議による解決を試みるものとします。 29## 本規約の変更 当社は、法令、規制、セキュリティ、技術または運用上の理由により本規約を変更できます。 原則として、注文承諾時に掲載された版が当該注文に適用されます。ただし、法令上必要な場合、合意した場合、または利用者を重大に不利益にしない有利な変更を除きます。 30## 一般条項 ### 譲渡 利用者は当社の書面同意なく注文または本規約上の地位を移転できません。当社は、法令およびプライバシー義務に従い、真正な組織再編または事業譲渡に伴い権利義務を移転できます。 ### 分離可能性 ある条項が無効または執行不能である場合、必要最小限の範囲で修正または分離され、残りの条項は存続します。 ### 権利放棄の否定 権利行使の不作為または遅延は、その権利の放棄を意味しません。 ### 完全合意 承諾済見積、注文確認、個別条件、プライバシーポリシーおよび本規約が、法令上排除できない表示または権利を除き、当該サービスに関する合意を構成します。 31## 準拠法および管轄 本規約は日本法に準拠します。ただし、法選択にかかわらず適用される強行的な消費者保護その他の権利を排除しません。 強行的な管轄または法定紛争手続に反しない限り、本規約またはサービスに起因する紛争について、神戸地方裁判所を第一審の専属的合意管轄裁判所とします。 32## 言語 本規約は英語および日本語で提供され、同一の合意を表すことを意図しています。 両版に不一致がある場合、適用法令で認められる範囲で日本語版が優先します。利用者に適用される強行法規上の権利は影響を受けません。 33## お問い合わせ ### 株式会社ＭｅｄｉｃＴｒａｎｓｌａｔｅ **Eメール：** **所在地：** 〒650-0035 兵庫県神戸市中央区浪花町56 起業プラザひょうご内 ## Questions about these Terms? Contact MedicTranslate before ordering if you need clarification about service scope, fees, cancellation conditions, privacy or intended use. [Contact MedicTranslate](mailto:info@medictranslate.com?subject=Terms%20of%20Use%20enquiry) © 2026 株式会社ＭｅｄｉｃＴｒａｎｓｌａｔｅ · MedicTranslate Co., Ltd. [Home](https://www.medictranslate.com/)[Privacy Policy](https://www.medictranslate.com/privacy-policy/)[Cookie Policy](https://www.medictranslate.com/cookie-policy/)[Contact](mailto:info@medictranslate.com) --- ### [“Privacy Policy: Your Data Security Is Our Priority”](https://www.medictranslate.com/privacy-policy/) **Published:** November 21, 2024 **Author:** ginipighost@gmail.com **Content:** Privacy Policy | MedicTranslate [Skip to main content](#main-content) Privacy & data protection# Privacy Policy This policy explains how MedicTranslate collects, uses, stores, discloses and protects personal information, including medical and other sensitive information. Effective 25 June 2026 Version 3.0 English and Japanese [Contact Privacy Team](mailto:info@medictranslate.com?subject=Privacy%20enquiry) ## How we protect your information - **Medical information safeguards**Administrative, technical and organisational controls appropriate to sensitive information. - **Encrypted handling**Encryption, access control and authenticated administrative access are applied where supported. - **AI plus human validation**Approved tools may assist translation; authorised human review is included where specified. - **Limited retention**Medical documents are normally removed from the active service environment within seven days after delivery or project closure. English 日本語 The English and Japanese versions are intended to describe the same information-handling practices. ### Information collected Contact, account, medical, medication, travel, booking, payment, communication and technical information. ### Why we use it To provide translation, interpreting, clinic, medication-document, payment and support services. ### Who may receive it Authorised personnel, assigned professionals, clinics, approved providers, advisers and authorities where required. ### Your rights Depending on applicable law, you may request access, correction, deletion, restriction or make a complaint. **Contents** Policy contents＋ MedicTranslate provides medical translation, interpreting, healthcare navigation, medication-document and related support services. Because these services may involve health, identity, travel and appointment information, we apply safeguards appropriate to the sensitivity of the information we handle. 1## About this Privacy Policy This Privacy Policy explains how 株式会社ＭｅｄｉｃＴｒａｎｓｌａｔｅ, trading as MedicTranslate, collects, uses, stores, discloses and protects personal information. ### Definitions - **“MedicTranslate”, “we”, “us” and “our”** mean 株式会社ＭｅｄｉｃＴｒａｎｓｌａｔｅ. - **“Customer” and “you”** mean a person who visits our website, contacts us, creates an account, purchases or receives a service, or whose information is provided by an authorised person. - **“Personal information”** means information relating to an identified or reasonably identifiable individual. - **“Health information”** includes medical, medication, treatment, disability, prescription, clinical and other health-related information. - **“Service provider”** means an organisation or individual engaged to support the delivery or administration of our services. This Policy applies to information processed through our website, online forms and portals, translation and interpreting services, healthcare and clinic-support services, medication and customs-document services, communications, appointment booking, customer support and related business operations. This Policy does not replace any additional privacy notice, consent form, clinic notice or contractual term provided for a particular service. 2## Responsible organisation The organisation responsible for the processing described in this Privacy Policy is: **株式会社ＭｅｄｉｃＴｒａｎｓｌａｔｅ — MedicTranslate Co., Ltd.**Inside Hyogo Entrepreneurial Plaza 56 Naniwa-cho, Chuo-ku Kobe, Hyogo 650-0035 Japan Where another organisation determines how information is processed, such as a participating clinic or hospital, that organisation may also be independently responsible for its processing. 3## Applicable privacy laws Depending on the person’s location, the nature of the service and the circumstances of the processing, our activities may be subject to laws including: - Japan’s Act on the Protection of Personal Information; - Australia’s Privacy Act 1988 and the Australian Privacy Principles; - the European Union General Data Protection Regulation; - the United Kingdom General Data Protection Regulation; and - other applicable privacy, healthcare, consumer, communications and data-security laws. Access to our website from a particular country does not necessarily mean that every law of that country applies to every service. MedicTranslate is not, solely by providing translation or support services, a covered entity under the United States Health Insurance Portability and Accountability Act. Additional contractual or security arrangements may apply where we work for an organisation subject to specific healthcare privacy requirements. 4## Information we may collect We seek to collect only information reasonably required for our services and business operations. ### Contact information This may include name, email address, telephone number, address, preferred language, country or region, emergency contact details and communication preferences. ### Account and authentication information This may include account name, username, identifiers, encrypted authentication information, account status, login history and access records. We do not ask customers to disclose their account passwords to our personnel. ### Health and medical information This may include medical reports, referral letters, discharge summaries, prescriptions, medication lists, pathology or imaging reports, clinical correspondence, vaccination records, allergies, diagnoses, symptoms, treatment history, disability or accessibility requirements, healthcare-provider information and other records submitted for translation, interpreting or service coordination. ### Medication and travel information This may include medication names and dosages, prescribing information, supporting medical certificates, intended travel dates, arrival or departure information, destination, customs or import-application details, passport or identity-document information where required, visa or residency information and correspondence with government or customs authorities. ### Translation, interpreting and clinic-support information This may include source and translated documents, requested languages, terminology preferences, appointment details, healthcare-provider details, interpreter availability, accessibility requirements, quality-control notes, clinic correspondence and service-support records. ### Identity and authority information Where necessary, we may collect proof of identity, proof of guardianship, authority-to-act documents, consent forms, powers of attorney and evidence that a person may provide or receive information on behalf of another person. ### Payment and transaction information This may include billing details, transaction amount, payment status, invoice details, transaction identifiers, refunds, tax information and limited payment-method information supplied by the payment processor. MedicTranslate does not ordinarily store complete payment-card numbers or card security codes on its own servers. ### Communications and technical information We may collect emails, support requests, telephone or video communications, messages, complaints and feedback, as well as IP address, browser and device type, operating system, approximate region, pages viewed, referral source, access time, session information, cookie identifiers, error reports and security logs. ### Professional and contractor information For translators, interpreters, healthcare providers, clinic representatives, suppliers and contractors, we may collect professional contact information, qualifications, language capabilities, registrations, experience, availability, contracts, confidentiality undertakings, payment details, tax information, assignments, quality records and related communications. ### Information about another person A customer may provide information about a patient, child, family member, travelling companion or authorised representative. The person providing the information must have lawful authority to do so and should provide the other person with access to this Policy where reasonably practicable. 5## How we collect information We may collect information: - directly from you; - through the MedicTranslate website or portal; - when you purchase or request a service; - through email, telephone, video call or messaging services; - when you upload a document or book an appointment; - from an authorised family member, guardian or representative; - from a clinic, hospital, pharmacy or healthcare professional where authorised; - from an assigned translator or interpreter; - from payment, booking and other service providers; - through cookies and similar technologies; - from publicly available professional or business sources; or - where collection is permitted or required by law. Where reasonably practicable, we collect personal information directly from the individual concerned or from an authorised representative. 6## How we use information We may use personal information to: - translate medical and related documents; - arrange or provide interpreting; - validate translated content; - support medication and customs documentation; - assist with clinic identification and appointment arrangements; - facilitate communication between customers and service providers; - issue quotations and invoices, process payments and manage refunds; - assign authorised translators, interpreters and other professionals; - provide service, appointment, delivery, administrative and security notifications; - authenticate users, control access, prevent misuse and investigate security events; - review translation quality, correct terminology and improve customer workflows; - comply with tax, accounting, corporate and legal obligations; and - manage disputes, complaints, legal claims, audits and privacy or security incidents. We will not use identifiable medical documents for unrelated advertising or general marketing. ### Marketing communications Where permitted by law, we may use contact details to provide information about related MedicTranslate services. You may unsubscribe at any time. Service, transaction and security communications may still be sent where necessary. 7## Lawful grounds for processing The legal basis or authority for processing depends on the applicable law and circumstances. We may process personal information where: - processing is necessary to provide a requested service or perform a contract; - you have given valid consent; - processing is necessary to comply with a legal obligation; - processing is necessary to protect a person’s vital interests; - processing is necessary for legitimate business interests that are not overridden by the individual’s rights; - processing is necessary to establish, exercise or defend legal claims; or - another lawful basis or exception applies. Where express consent is required for health or sensitive information, we will request that consent separately or obtain another lawful authority before processing. 8## Health and sensitive information We recognise that medical and health information requires a high level of protection. We seek to process such information only where it is reasonably necessary for a requested service, the person has consented, an authorised representative has valid authority, processing is required or permitted by law, or another applicable exception is available. Customers should avoid submitting information that is not relevant to the requested service. Where practical, irrelevant information may be redacted before upload, although excessive redaction may affect service completeness. 9## AI-assisted translation and human validation ### Use of approved technology MedicTranslate may use approved machine-translation systems, artificial-intelligence tools, optical character recognition, terminology-management tools, document-processing tools and quality-assurance systems to assist with text extraction, initial translation, terminology consistency, formatting, workflow management and quality review. ### Human involvement Where human validation is included in the selected service, an authorised translator, interpreter, reviewer or other qualified person reviews the relevant output. Human review does not guarantee that every document will be error-free. ### No independent medical decision-making MedicTranslate’s AI and translation systems do not independently diagnose medical conditions, prescribe medication, recommend treatment, approve or refuse healthcare, determine insurance eligibility or replace the judgement of a qualified healthcare professional. ### Model training We do not use identifiable customer medical documents to train MedicTranslate’s own general-purpose artificial-intelligence models. Approved AI, OCR and machine-translation providers are selected and configured so that customer content is not used for general-purpose model training, subject to the agreed service configuration and applicable law. ### Terminology resources We may use de-identified or aggregated terminology corrections to improve internal glossaries and translation consistency. We seek to remove information that directly identifies a patient or customer before such terminology is reused. 10## When we disclose information We do not sell or rent personal information. We may disclose information where reasonably necessary to: - authorised MedicTranslate employees, officers and contractors; - assigned translators, interpreters and reviewers; - clinics, hospitals, doctors, pharmacies and healthcare organisations where requested or authorised; - notaries and document-service providers; - cloud, hosting, cybersecurity, communications, booking, analytics and other technology providers; - payment providers such as Stripe; - lawyers, accountants, auditors, insurers and consultants; - parties involved in a lawful corporate restructuring or transaction; and - public authorities, courts or other recipients where disclosure is required or permitted by law. Assigned professionals are required to comply with confidentiality, privacy and security obligations and receive only the information reasonably necessary for their work. 11## International access and overseas transfers MedicTranslate operates internationally and may work with customers, professionals and service providers in more than one country. ### Regional storage Where supported by the relevant service configuration, we seek to use Japan-based infrastructure for services primarily delivered in Japan and Australia-based infrastructure for services primarily delivered in Australia. The location of primary storage does not necessarily mean that every associated support process, communication, log, backup or authorised access occurs exclusively in that country. ### International access Personal information may be accessed or processed from another country where an assigned professional is located overseas, a customer requests a cross-border service, a provider operates internationally, technical support is delivered from another location, a clinic or professional is overseas, or an international payment or booking provider is used. ### Safeguards Where required, we seek to use contractual privacy terms, data-processing agreements, access controls, encryption, transfer assessments, data minimisation, regional configuration, vendor due diligence and legally recognised transfer mechanisms. 12## Security safeguards We apply safeguards designed to protect personal information against loss, misuse, unauthorised access, alteration and disclosure. Depending on the system and service, these may include: - encryption in transit and at rest; - role-based permissions and access controls; - multi-factor authentication; - logging, monitoring and malware protection; - secure cloud storage and document-transfer processes; - confidentiality obligations and personnel access restrictions; - device-security requirements; - backup and recovery controls; - supplier assessments; and - incident-response procedures. No Internet-based transfer or storage system can be guaranteed to be completely risk-free. Customers are responsible for securing their own devices, email accounts, passwords and downloaded documents. 13## Retention and deletion We retain personal information only for as long as reasonably necessary to provide and support services, maintain security, resolve disputes, manage legal claims, comply with tax and accounting requirements and meet other lawful business purposes. ### Medical documents Unless a different period is disclosed for a particular service, uploaded medical documents and completed translation outputs are removed from the active customer-service environment within seven days after delivery or project closure. A different period may apply where the customer requests and authorises an extension, the service remains incomplete, a correction or dispute is ongoing, retention is necessary for security or fraud investigation, retention is legally required, a legal hold applies or the document forms part of a separately authorised continuing service. ### Backups and system records Deletion from the active environment may not immediately remove all information from encrypted backups, disaster-recovery systems, security logs, email systems, audit records or records required by law. Residual copies are protected and removed or overwritten according to the applicable retention cycle. ### Account, payment and tax records Account and administration information may be retained while the account is active and for a reasonable period afterwards. Invoices, transaction records and related business records may be retained for the period required under applicable tax, corporate and accounting laws. 14## Cookies and similar technologies Our website may use essential cookies and similar technologies for security, network management, sessions, language preferences, forms, authentication and core functionality. Subject to applicable consent requirements, we may use analytics services to understand page visits, performance, traffic sources, device categories and interaction with public pages. Advertising or conversion-measurement technologies, where used, are described through the website’s cookie settings or Cookie Policy. Customers may manage non-essential cookie preferences through the available cookie-control interface and browser settings. 15## Children and authorised representatives Our standard services are intended for persons aged 18 years or older. We may process information relating to a person under 18 where a parent, guardian or legally authorised representative requests the service, a clinic lawfully provides the information, processing is necessary for the requested service and applicable authority requirements are satisfied. A person under 18 should not independently submit medical, identity or payment information without an authorised adult’s involvement. We may request evidence of identity, guardianship or authority. 16## Your privacy rights Depending on applicable law, you may have the right to request: - confirmation of whether we hold or process your information; - access to, or a copy of, personal information; - correction of inaccurate or incomplete information; - deletion, erasure, restriction or cessation of use; - cessation of certain disclosures; - withdrawal of consent; - objection to certain processing; - portability of eligible information; - information about relevant overseas disclosures; and - review of certain processing involving automated systems. These rights are not absolute and legal exceptions may apply. We may request information reasonably required to verify identity and authority before responding. We aim to acknowledge requests promptly and respond within the period required by applicable law. We do not ordinarily charge for privacy requests, although a reasonable fee may apply where permitted by law. 17## Privacy complaints You may contact us if you believe that we have not handled personal information appropriately. Please include sufficient information for us to understand what occurred, the information involved, when it occurred, the service concerned and the outcome sought. We will seek to acknowledge the complaint, assess whether further information is required, investigate the matter, communicate the outcome and take appropriate corrective action where necessary. We aim to provide a substantive response within 30 days. Depending on applicable law, you may also have the right to complain to Japan’s Personal Information Protection Commission, the Office of the Australian Information Commissioner, a relevant EU supervisory authority or the UK Information Commissioner’s Office. 18## Data and security incidents MedicTranslate maintains processes for assessing and responding to suspected privacy and security incidents. Where an incident occurs, we may contain and investigate it, assess risk, take remedial action, preserve evidence and notify affected individuals, providers, business partners or regulators where required by law. Please contact us promptly if you believe that an account has been compromised, a document was sent to an incorrect recipient, an unauthorised person accessed information or another privacy or security event occurred. 19## Third-party websites and services Our website or communications may contain links to third-party websites or services. Those parties may collect and process information under their own privacy policies and terms. MedicTranslate is not responsible for the privacy practices of an independent third party merely because we provide a link to its service. 20## Business customers, clinics and partners Where a clinic, hospital, employer, insurer, travel provider or other organisation purchases or coordinates a MedicTranslate service, that organisation may provide information to us, we may process information according to its lawful instructions, and additional contractual privacy and security terms may apply. Each party’s responsibilities depend on the service arrangement and applicable law. 21## Changes to this Privacy Policy We may update this Policy to reflect changes to our services, technology, providers, information-handling practices, legal requirements or transparency standards. The current version will be published on our website with its effective date and version number. Where required by law, or where a change materially affects how existing information is processed, we will provide additional notice or seek further consent. 22## Language and interpretation This Policy may be provided in English, Japanese or another language. The English and Japanese versions are intended to describe the same information-handling practices. If an inconsistency is identified, please contact us so that it can be reviewed. The interpretation required by mandatory applicable law will prevail. 23## Contact us ### 株式会社ＭｅｄｉｃＴｒａｎｓｌａｔｅ — MedicTranslate Co., Ltd. **Email:** **Address:** Inside Hyogo Entrepreneurial Plaza 56 Naniwa-cho, Chuo-ku Kobe, Hyogo 650-0035 Japan **目次** 目次を表示＋ 株式会社ＭｅｄｉｃＴｒａｎｓｌａｔｅ（以下「当社」）は、医療翻訳、通訳、医療機関受診支援、医薬品関連書類およびこれらに付随するサービスを提供しています。これらのサービスでは、健康情報、本人確認情報、渡航情報、予約情報等を取り扱う場合があるため、当社は、情報の機微性に応じた安全管理措置を講じます。 1## 本ポリシーについて 本プライバシーポリシーは、株式会社ＭｅｄｉｃＴｒａｎｓｌａｔｅが個人情報を取得、利用、保存、提供および保護する方法について説明するものです。 ### 用語の定義 - **「当社」**とは、株式会社ＭｅｄｉｃＴｒａｎｓｌａｔｅをいいます。 - **「利用者」または「お客様」**とは、当社ウェブサイトを閲覧する方、当社に連絡する方、アカウントを作成する方、サービスを購入または利用する方、および権限を有する者から当社に情報が提供された本人をいいます。 - **「個人情報」**とは、生存する個人に関する情報であって、当該個人を識別できるもの、または他の情報と容易に照合することにより当該個人を識別できるものをいいます。 - **「健康情報」**とは、医療、医薬品、治療、障害、処方、診療その他健康に関する情報をいいます。 - **「サービス提供者」**とは、当社サービスの提供または運営を支援するために当社が利用する法人または個人をいいます。 本ポリシーは、当社ウェブサイト、オンラインフォーム、顧客ポータル、翻訳・通訳サービス、医療機関受診支援、医薬品・税関関連書類サービス、各種通信、予約、顧客サポートおよび関連事業運営に適用されます。 2## 個人情報取扱事業者 **株式会社ＭｅｄｉｃＴｒａｎｓｌａｔｅ**〒650-0035 兵庫県神戸市中央区浪花町56 起業プラザひょうご内 提携する医療機関等が個人情報の取扱方法を独自に決定する場合、当該機関も、その取扱いについて独立して責任を負うことがあります。 3## 適用される個人情報保護法令 利用者の所在地、サービスの内容および個人情報の取扱状況に応じて、当社の活動には以下を含む法令が適用される場合があります。 - 日本の個人情報の保護に関する法律 - オーストラリアのPrivacy Act 1988およびAustralian Privacy Principles - EU一般データ保護規則 - 英国一般データ保護規則 - その他適用される個人情報保護、医療、消費者、通信および情報セキュリティ関連法令 特定の国から当社ウェブサイトにアクセスできることのみをもって、その国の全ての法令が全てのサービスに適用されることを意味するものではありません。 4## 取得する個人情報 当社は、サービスおよび事業運営のために合理的に必要な情報に限って取得するよう努めます。 ### 連絡先情報 氏名、Eメールアドレス、電話番号、住所、希望言語、国または地域、緊急連絡先、連絡方法に関する希望等。 ### アカウントおよび認証情報 アカウント名、ユーザー名、識別子、暗号化された認証情報、アカウント状態、ログイン履歴、アクセス記録等。 ### 健康および医療情報 診断書、紹介状、退院時要約、処方箋、医薬品一覧、病理または画像診断報告書、医療上の通信、予防接種記録、アレルギー、診断、症状、治療歴、障害またはアクセシビリティ上の要望、医療従事者情報等。 ### 医薬品および渡航情報 医薬品名、用量、処方情報、医療証明書、渡航予定日、出入国情報、渡航先、税関または輸入申請情報、必要な場合の旅券・本人確認書類、査証・在留資格情報等。 ### 翻訳、通訳および受診支援情報 原文・翻訳文書、対象言語、用語の希望、予約情報、医療機関情報、通訳手配情報、品質管理記録、医療機関との通信等。 ### 本人確認および権限に関する情報 本人確認書類、親権・後見権を示す資料、同意書、委任状、代理権を示す資料等。 ### 決済および取引情報 請求先情報、取引金額、決済状況、請求書、取引識別子、返金、税務情報、決済事業者から提供される限定的な決済情報等。当社は通常、完全なカード番号またはセキュリティコードを自社サーバーに保存しません。 ### 通信内容および技術情報 Eメール、問い合わせ、電話・ビデオ通話、メッセージ、苦情、フィードバック、IPアドレス、ブラウザ・端末情報、閲覧ページ、参照元、アクセス日時、Cookie識別子、エラー情報、セキュリティログ等。 ### 専門職・委託先情報 翻訳者、通訳者、医療従事者、医療機関担当者、供給者または業務委託先に関する連絡先、資格、対応言語、登録、経験、契約、秘密保持、支払、税務、担当業務および品質管理情報等。 ### 第三者に関する情報 患者、未成年者、家族、同行者または代理人等の情報を提供する場合、情報提供者は適法な権限を有していなければなりません。 5## 個人情報の取得方法 当社は、以下の方法で個人情報を取得する場合があります。 - 利用者本人からの直接取得 - 当社ウェブサイトまたはポータル - サービスの購入または依頼 - 電子メール、電話、ビデオ通話またはメッセージ - 文書のアップロードまたは予約手続 - 権限を有する家族、後見人または代理人 - 適法な権限に基づく医療機関、病院、薬局または医療従事者 - 担当翻訳者または通訳者 - 決済、予約その他サービス提供者 - Cookieその他類似技術 - 公開されている専門情報または事業情報 - 法令により認められる方法 6## 個人情報の利用目的 当社は、以下の目的で個人情報を利用します。 - 医療文書その他の文書の翻訳 - 通訳の手配または提供 - 翻訳内容の確認 - 医薬品および税関関連書類の支援 - 医療機関の検索および予約調整 - 利用者とサービス提供者との連絡支援 - 見積、請求、決済、返金および取引管理 - 翻訳者、通訳者その他専門職の割当て - サービス、予約、納品、事務およびセキュリティに関する通知 - 認証、アクセス制御、不正利用防止およびセキュリティ調査 - 翻訳品質、用語および顧客手続の改善 - 税務、会計、会社法その他法令上の義務への対応 - 紛争、苦情、監査、法的請求および事故対応 個人を識別可能な医療文書を、無関係な広告または一般的なマーケティングのために利用することはありません。 7## 個人情報取扱いの法的根拠 個人情報を取り扱う法的根拠は、適用法令および状況によって異なります。当社は、契約の履行、同意、法的義務、生命・重大な利益の保護、正当な利益、法的請求またはその他法令上の根拠に基づき個人情報を取り扱う場合があります。 健康情報または要配慮個人情報の取扱いに明示的な同意が必要な場合、当社は別途同意を取得するか、他の適法な根拠を確認します。 8## 健康情報および要配慮個人情報 当社は、医療および健康情報に高い水準の保護が必要であることを認識しています。当社は、依頼されたサービスに合理的に必要である場合、本人の同意がある場合、権限を有する代理人の承認がある場合、法令により要求または許容される場合等に限り、これらの情報を取り扱います。 利用者は、依頼するサービスに関係のない情報を提出しないようにしてください。 9## AI支援翻訳および人による確認 ### 承認された技術の利用 当社は、機械翻訳、人工知能、光学文字認識、用語管理、文書処理および品質管理の各種ツールを、文字抽出、翻訳案作成、用語統一、書式設定、ワークフロー管理および品質確認の補助として利用する場合があります。 ### 人による関与 選択されたサービスに人による確認が含まれる場合、権限を付与された翻訳者、通訳者、レビュー担当者またはその他の適切な担当者が出力内容を確認します。 ### 医療判断を行わないこと 当社のAIおよび翻訳システムは、独自に医学的診断、処方、治療推奨、医療提供の承認・拒否、保険資格判断または医療従事者の判断の代替を行いません。 ### モデル学習 当社は、個人を識別可能な顧客の医療文書を、当社の汎用AIモデルの学習に使用しません。承認されたAI、OCRおよび機械翻訳サービスは、合意された設定および適用法令に従い、顧客コンテンツが汎用モデルの学習に使用されないよう選定および設定されます。 ### 用語資料 当社は、内部用語集および翻訳の一貫性を改善するため、匿名化または集計された用語訂正情報を使用する場合があります。 10## 個人データを提供する場合 当社は個人情報を販売または貸与しません。合理的に必要な場合、以下の者に個人情報を提供することがあります。 - 当社の役員、従業者および委託先 - 担当翻訳者、通訳者およびレビュー担当者 - 依頼または承認を受けた医療機関、病院、医師、薬局および医療関係者 - 公証人および文書サービス提供者 - クラウド、ホスティング、セキュリティ、通信、予約、解析その他技術サービス提供者 - Stripe等の決済事業者 - 弁護士、会計士、監査人、保険会社およびコンサルタント - 適法な組織再編または事業取引の関係者 - 法令により要求または許容される公的機関その他の提供先 11## 外国からのアクセスおよび越境移転 当社は国際的にサービスを提供しており、複数の国に所在する利用者、専門職およびサービス提供者と業務を行う場合があります。 ### 地域別の保存 関連サービスの設定上可能な場合、主として日本で提供されるサービスについては日本国内のインフラを、主としてオーストラリアで提供されるサービスについてはオーストラリア国内のインフラを使用するよう努めます。 主要な保存場所が特定の国にあることは、関連する全てのサポート、通信、ログ、バックアップまたは権限を有するアクセスが、その国のみに限定されることを意味するものではありません。 ### 保護措置 必要に応じて、契約上の個人情報保護条項、データ処理契約、アクセス制御、暗号化、移転リスク評価、データ最小化、地域設定、委託先審査および法令上認められた移転の仕組みを利用します。 12## 安全管理措置 当社は、個人情報の漏えい、滅失、毀損、不正利用、不正アクセス、改変および不正提供を防止するため、以下を含む措置を講じます。 - 通信時および保存時の暗号化 - 役割に基づく権限管理およびアクセス制御 - 多要素認証 - ログ、監視およびマルウェア対策 - 安全なクラウドストレージおよび文書転送 - 秘密保持義務および担当者アクセス制限 - 端末セキュリティ要件 - バックアップおよび復旧管理 - 委託先評価 - インシデント対応手順 インターネットを利用した移転または保存について、完全にリスクがないことを保証することはできません。 13## 保存期間および削除 当社は、サービス提供、品質管理、アカウント管理、セキュリティ、紛争解決、法的請求、税務・会計上の義務その他適法な事業目的に合理的に必要な期間に限り、個人情報を保存します。 ### 医療文書 特定のサービスについて別の期間を通知する場合を除き、アップロードされた医療文書および完成した翻訳文書は、納品または案件終了後7日以内に、通常の顧客サービス環境から削除されます。 利用者が保存期間の延長を依頼した場合、サービスが未完了の場合、訂正・苦情・紛争が継続している場合、セキュリティ調査、法令上の保存、法的保全または別途承認された継続サービスがある場合は、異なる期間が適用されることがあります。 ### バックアップおよびシステム記録 通常のサービス環境から削除されても、暗号化されたバックアップ、災害復旧システム、セキュリティログ、Eメールシステム、監査記録または法令上保存が必要な記録から直ちに全てが削除されるとは限りません。 ### アカウント、決済および税務記録 アカウント情報は有効期間およびその後の合理的な期間、請求書、取引記録および関連事業記録は適用法令で必要な期間保存される場合があります。 14## Cookieおよび類似技術 当社ウェブサイトは、セキュリティ、ネットワーク管理、セッション、言語設定、フォーム、認証および基本機能のために必須Cookie等を利用する場合があります。 適用される同意要件に従い、ページ閲覧、パフォーマンス、アクセス元、端末分類および公開ページの利用状況を把握するため解析サービスを利用する場合があります。 広告またはコンバージョン測定技術を使用する場合、その内容をCookie設定またはCookieポリシーで説明します。 15## 未成年者および代理人 当社の通常のサービスは、18歳以上の方を対象としています。 親権者、法定後見人、その他法的権限を有する代理人がサービスを依頼する場合、医療機関が適法に情報を提供する場合、依頼されたサービスに必要な場合等には、18歳未満の方に関する情報を取り扱うことがあります。 18歳未満の方は、権限を有する成人の関与なく、医療情報、本人確認情報または決済情報を独自に提出しないでください。 16## 本人の権利および開示等の請求 適用法令に応じて、利用者は以下を請求する権利を有する場合があります。 - 当社が自己の情報を保有または取り扱っているかの確認 - 個人情報の開示または写し - 不正確または不完全な情報の訂正 - 削除、消去、利用停止または制限 - 特定の第三者提供の停止 - 同意の撤回 - 特定の取扱いに対する異議申立て - 対象情報のデータポータビリティ - 外国にある第三者への提供に関する情報 - 自動処理に関する一定の見直し これらの権利には法令上の例外が適用される場合があります。当社は、対応前に本人および権限の確認に必要な資料を求める場合があります。 17## 苦情および相談 当社による個人情報の取扱いが適切でないと考える場合は、発生した事象、関係する情報、発生時期、関係するサービスおよび希望する対応を記載し、当社へ連絡してください。 当社は、受領確認、必要情報の確認、調査、結果通知および必要な是正措置を行うよう努め、原則として30日以内に実質的な回答を行います。 適用法令に応じて、日本の個人情報保護委員会、オーストラリア情報コミッショナー事務局、EUの管轄監督機関または英国情報コミッショナー事務局へ申し立てる権利を有する場合があります。 18## 個人情報およびセキュリティ事故 当社は、個人情報または情報セキュリティ事故の疑いを評価し、対応するための手続を整備します。 事故が発生した場合、封じ込め、調査、リスク評価、是正措置、証拠保全ならびに法令上必要な本人および監督機関への通知を行う場合があります。 19## 外部ウェブサイトおよびサービス 当社ウェブサイトまたは通信には、第三者のウェブサイトまたはサービスへのリンクが含まれる場合があります。第三者は独自のプライバシーポリシーおよび利用条件に従って情報を取り扱います。 20## 法人顧客、医療機関および提携先 医療機関、病院、雇用主、保険会社、旅行事業者その他の組織が当社サービスを購入または調整する場合、当該組織から当社へ情報が提供され、当社がその適法な指示に従って情報を取り扱い、追加の契約上の個人情報保護および情報セキュリティ条件が適用される場合があります。 21## 本ポリシーの改定 当社は、サービス、技術、サービス提供者、法令、情報取扱方法または透明性の向上を反映するために本ポリシーを改定する場合があります。 最新のポリシーは、施行日およびバージョン番号とともに当社ウェブサイトへ掲載します。 22## 言語および解釈 本ポリシーは、英語、日本語またはその他の言語で提供される場合があります。英語版および日本語版は、同一の個人情報取扱方法を説明することを意図しています。 不一致を発見した場合は、確認のため当社へ連絡してください。適用される強行法規に基づく解釈が優先されます。 23## お問い合わせ ### 株式会社ＭｅｄｉｃＴｒａｎｓｌａｔｅ **Eメール：** **所在地：** 〒650-0035 兵庫県神戸市中央区浪花町56 起業プラザひょうご内 ## Questions about your personal information? Contact MedicTranslate for access, correction, deletion, restriction, consent withdrawal or privacy complaint requests. [Contact MedicTranslate](mailto:info@medictranslate.com?subject=Privacy%20request) © 2026 株式会社ＭｅｄｉｃＴｒａｎｓｌａｔｅ · MedicTranslate Co., Ltd. [Home](https://www.medictranslate.com/) [Cookie Policy](https://www.medictranslate.com/cookie-policy/) [Terms](https://www.medictranslate.com/terms-and-conditions/) [Contact](mailto:info@medictranslate.com) --- ### [Explore Our Services: Expert Medical Translation for Expats in Japan](https://www.medictranslate.com/translation/) **Published:** November 21, 2024 **Author:** ginipighost@gmail.com **Content:** # Bringing Medication to Japan? Get Your *Prescriptions Translated* Before Your Trip Japan has strict medication rules, and you may need to explain what you're carrying at customs. Without the required documents, your medication may be confiscated and you risk fines or legal consequences. PDF delivered within 72 hours [Check My Medication Free](https://platform.medictranslate.com/) [Start My Translation](https://www.medictranslate.com/contact/) ![Medical translator preparing prescription translations for travellers visiting Japan](https://www.medictranslate.com/wp-content/uploads/2026/06/Translator.jpg) ## These Medications Often Raise Questions at Japanese Customs Japan's medication rules are based on active ingredients, not just brand names. This means even common prescriptions that are legal in your home country may be prohibited or strictly controlled. In some cases, your medication may be delayed, questioned, or confiscated, and additional customs screening may occur. You may be asked to provide supporting documentation as some medications may require approval before being brought into Japan. ![ADHD medication pills and blister packs](https://www.medictranslate.com/wp-content/uploads/2026/05/jarmoluk-medications-257336_1920.jpg)ADHD Medication ADHD medications are either tightly controlled or completely banned, with serious legal consequences for violations. ![Large quantities of prescription medicines](https://www.medictranslate.com/wp-content/uploads/2026/05/33889564_l-scaled.jpg)Large Quantities of Medication Bringing more than the allowed supply into Japan can require import approval, even when the medication itself is allowed. ![Diabetes insulin supplies and glucose monitor](https://www.medictranslate.com/wp-content/uploads/2026/05/4623536_l-scaled.jpg)Diabetes / Insulin Travellers carrying insulin, glucose monitors, or diabetes supplies may need to explain these medical devices at customs. ![Injectable medication and syringes](https://www.medictranslate.com/wp-content/uploads/2026/01/Injectable-Medications-and-Needle-disposal.jpg)Injectable Medication Medication that requires syringes, injection pens, or needles can raise questions during airport screening. ![Antidepressants and mood stabiliser medications](https://www.medictranslate.com/wp-content/uploads/2026/05/pexels-rdne-6520168-scaled.jpg)Antidepressants or Mood Stabilisers Antidepressants and mood stabilisers may have quantity limits or documentation requirements, depending on the medication. ![Person taking anxiety or sleep medication](https://www.medictranslate.com/wp-content/uploads/2026/05/4795606_l-scaled.jpg)Anxiety & Sleep Medication Anxiety and sleep medications often have strict limits, typically a one-month supply, or require approval. **Disclaimer:** MedicTranslate does not provide legal or customs advice. Japanese import rules may change and final decisions are made by Japanese authorities. ## Not sure if your medication needs translation? Check your medication first, then request translation support if documents are needed for Japan travel. [Check My Medication Free](https://platform.medictranslate.com/) [Start My Translation](https://www.medictranslate.com/contact/) ![Medical documents and prescription paperwork for translation](https://www.medictranslate.com/wp-content/uploads/2026/05/33189829_l-scaled.jpg) What gets translated ## Which Medical Documents Should Be Translated? For most travellers, translation involves just a few key medical documents. Prescriptions and Medication Information Prescriptions show the medication name, dosage, and prescribing doctor. Translating this helps customs officials or doctors understand what medication you are carrying. Doctor's Letters or Patient Instructions Letters from your doctor explain why the medication has been prescribed and how it should be used. Medical Reports Medical reports provide additional context about ongoing treatment or health conditions. Lab Results or Medical Records Lab results or medical records help explain a condition or confirm the medication being used. ## Have prescriptions or a doctor’s letter ready? Send the documents through for review and we can confirm the next step before you pay. [Start My Translation](https://www.medictranslate.com/contact/) [Check My Medication](https://platform.medictranslate.com/) Why MedicTranslate ## Why Use Our Medical Translation Service? Customs officers need clear details they can check quickly — including what the medication is, why you need it, and whether the information matches your prescription. This is where machine translation often lets travellers down. - ✓Specialised medical and pharmaceutical index of 1,000+ verified terms - ✓Human editor review for clarity and accuracy - ✓Translations clearly show the medication name, active ingredients, and dosage - ✓Documents are easier to verify at customs inspection - ✓Reduces risk of confiscation, delays, or misunderstandings at entry ![Healthcare professional reviewing a patient's medication documents](https://www.medictranslate.com/wp-content/uploads/2026/05/4637647_l-scaled.jpg) How it works ## Get Your Documents Translated in 4 Simple Steps Delivered to your inbox within 72 hours, ready to present at customs or share with doctors in Japan. 1 Upload Your Documents Upload your prescriptions, doctor's letters, or other medical documents for review. 2 Get a Free Quote Our team reviews your documents and sends a translation quote. No payment required at this stage. 3 Approve and Request Translation Once you approve the quote, we begin preparing your medical translations. 4 Receive Your Translations Receive your PDF — ready to present at customs or share with doctors in Japan. **No upfront cost — get a quote first**Pricing depends on the number of documents and complexity. If your trip is within two weeks, mention it and we will prioritise your request. Ready to travel prepared? ## We translate prescriptions so customs officers can clearly understand your medication. When It Comes to Medical Documents, Google Translate Isn't Enough. [Check My Medication Free](https://platform.medictranslate.com/) [Start My Translation](https://www.medictranslate.com/contact/) Common questions ### Frequently Asked Questions Here are answers to some of the most common concerns travellers have before visiting Japan. How do I find out if my medication is prohibited in Japan?The easiest way is to use our free Check My Medication assessment tool. Japan's rules are based on active ingredients in a drug, not just the brand name. By submitting your medication details, we can review whether documentation or translation may be needed before you travel. Will Japanese customs really accept translated prescriptions?Yes. Translated prescriptions help customs officials clearly understand the medication you are carrying, including the drug name, active ingredients, and dosage. Translation ensures officials can quickly verify your documents and avoid confusion at inspection. Should I keep medication in the original packaging?Yes. Keep medication in the original packaging with the prescription label showing the medication name, dosage, and prescribing doctor. Do my documents need to be officially certified or notarised?Most travellers do not need notarised documents when entering Japan with personal medication. However, some authorities may require certified translations. We can provide notarised medical translations upon request. What if my prescription is handwritten?Handwritten prescriptions can still be translated as long as the information is legible. If any part is unclear, we may ask for confirmation of the medication name or dosage. What if my medication has a different brand name in Japan?Translations focus on the active ingredients and dosage so customs officials can clearly identify the medication, even if the brand name differs in Japan. Do I need translations for every medication I bring?Not always. Some medications can be brought into Japan without documentation, while others may require supporting documents depending on ingredients and quantity. Use the assessment tool if you are unsure. Can you translate documents urgently if my trip is soon?Yes. Standard delivery is within 72 hours, and many translations are completed sooner, often within 24 to 48 hours. If your travel date is approaching, let us know and we can prioritise your request. What format will the translated documents be delivered in?Translated documents are delivered as PDFs that you can print or present on your phone when entering Japan. Can I use the translated documents for multiple trips to Japan?In many cases, yes — if the prescription and medication details remain the same. If the prescription changes or a new medication is issued, an updated translation may be necessary. Can translated documents help if I need medical treatment in Japan?Yes. Translated prescriptions help doctors and pharmacists in Japan understand your medication, including active ingredients and dosage, making it easier to determine appropriate treatment. Is my medical information kept confidential?Yes. Medical documents are handled with strict confidentiality and are only used for the purpose of preparing your translation. --- ### [Unlock Flexibility: Transform Your Career as an English Translator](https://www.medictranslate.com/partner/) **Published:** November 21, 2024 **Author:** ginipighost@gmail.com **Content:** # Partner Translators - [ Main-Page ](https://medictranslate.com/) - Become a Partner Translator Join Us ## Partner Registration Form #### Please only apply if you are a resident of Japan and have a background in healthcare translation. **Contact Info** Translator Name Family Name Contact Phone Contact Email Address Website Please provide the fields in healthcare in which you have experience. Memberships Language You support Language You Support English Chinese German Korean Vietnamese Hindi Bahasa Spanish Italian Portuguese Farsi Arabic Submit --- ### [About Us: Empowering Expats with Expert Health Services in Japan](https://www.medictranslate.com/about-us/) **Published:** November 21, 2024 **Author:** ginipighost@gmail.com **Content:** # About Us - [ Main-Page ](https://www.medictranslate.com/) - [ "Our Team" ](https://medictranslate.com/) ## Connecting Healthcare Across Borders MedicTranslate bridges the gap between patients, healthcare providers, and global medical systems. With offices in **Kobe, Japan**, and **Australia**, we provide professional translation services from *any language to English or Japanese*. Our mission is to make healthcare accessible and understandable for everyone—whether you’re a patient arriving in Japan, a clinic receiving international patients, or an organisation managing cross-border medical documents. ## Our Approach We combine AI-driven translation with professional medical expertise to ensure accuracy, reliability, and compliance. Every document is validated by certified specialists to meet the highest standards of healthcare communication. ## Global Reach: Supporting Australia and Japan From Australia to Japan, and beyond, our dual-base model allows us to support both directions of translation: - **English → Japanese** (Kobe hub) **German → Japanese** (Kobe hub) **Other Languages → Japanese** (Coming soon – Kobe hub) **Japanese Language → English** (Australia hub) This ensures seamless support for individuals, clinics, and international organisations. ### Integration with EMR Systems MedicTranslate is more than a translation service—we integrate directly with **Electronic Medical Records (EMR)** and hospital systems, ensuring translations are not only accurate but **clinically usable**. - **Seamless Use**: Content is formatted to fit EMR workflows, avoiding errors. - **Standards-Based**: Built on **HL7/FHIR**, enabling secure data exchange. - **Validated & Compliant**: Medically reviewed, privacy law–compliant, and suitable for patient care. - **Cross-Border Ready**: Supports patients moving between Japan, Australia, and beyond. - **Future-Proof**: Scalable, API-ready, and cloud-based for easy integration. MedicTranslate ensures translations don’t just exist—they **work inside healthcare systems**. ## Why Kobe, Japan? Our office in Kobe is strategically located in one of Japan’s leading hubs for healthcare innovation and international collaboration. Known for its advancements in medical research and its welcoming community, Kobe provides the perfect foundation for us to connect global visitors with Japan’s exceptional healthcare services. ### Our Vision & Mission **Mission** To make healthcare accessible across borders by combining **technology, medical expertise, and human empathy**. **Vision** To become the world’s most trusted healthcare translation and integration partner, enabling patients and providers to connect without language barriers. Our Team ![SM](https://www.medictranslate.com/wp-content/uploads/2026/02/SM.jpg "SM – Medical Translation and Healthcare Support Services – Medical Translation and Healthcare Support Services") Business Consultant ![AFH](https://www.medictranslate.com/wp-content/uploads/2026/02/AFH.jpeg "AFH – Medical Translation and Healthcare Support Services – Medical Translation and Healthcare Support Services") Clinical Lead ![AM](https://www.medictranslate.com/wp-content/uploads/2026/02/AM.jpeg "AM – Medical Translation and Healthcare Support Services – Medical Translation and Healthcare Support Services") Founder ![Rie](https://www.medictranslate.com/wp-content/uploads/2026/02/RS.jpeg "RS – Medical Translation and Healthcare Support Services – Medical Translation and Healthcare Support Services") Translators Manager ![Darren](https://www.medictranslate.com/wp-content/uploads/2026/02/DS.jpeg "Darren – Medical Translation and Healthcare Support Services – Medical Translation and Healthcare Support Services") Business Developer ![PK](https://www.medictranslate.com/wp-content/uploads/2026/02/PK-1.jpg "PK – Medical Translation and Healthcare Support Services – Medical Translation and Healthcare Support Services") Technical Lead ![](https://www.medictranslate.com/wp-content/uploads/2026/02/AA.jpg "AA – Medical Translation and Healthcare Support Services – Medical Translation and Healthcare Support Services") Project Manager ![YUZO](https://www.medictranslate.com/wp-content/uploads/2026/02/YUZO.jpg "YUZO – Medical Translation and Healthcare Support Services – Medical Translation and Healthcare Support Services") Translator team ![Irna](https://www.medictranslate.com/wp-content/uploads/2026/02/3Irna.jpg "Irna – Medical Translation and Healthcare Support Services – Medical Translation and Healthcare Support Services") Customer Manager ![Matt](https://www.medictranslate.com/wp-content/uploads/2026/02/1Matt.jpg "Matt – Medical Translation and Healthcare Support Services – Medical Translation and Healthcare Support Services") Technical Lead Our Values ## Vision & Mission Statement Providing the highest standards of accuracy and professionalism in every service. Ensuring every client feels valued and cared for, no matter their background. Harnessing technology to deliver smarter, faster, and more reliable solutions. Upholding strict confidentiality and ethical standards in all that we do. ## Join Us By joining our network, you become part of a mission to make healthcare **accessible, safe, and borderless**. **Why Join?** - **Global Reach**: Work with clients across Japan, Australia, and worldwide. - **Healthcare Impact**: Support patients, clinics, and hospitals where clear communication can save lives. - **Cutting-Edge Platform**: Use our secure portal with AI pre-translation, so you focus on validation and quality. **Who We’re Looking For** - Certified or experienced medical translators - Bilingual professionals with healthcare knowledge - Translators eager to work with a supportive, growing international team [ Apply as Translator ](https://www.medictranslate.com/partner/#Registration) ![Mockup-laptop3](https://www.medictranslate.com/wp-content/uploads/2024/11/Mockup-laptop3.webp "Mockup-laptop3 – Medical Translation and Healthcare Support Services – Medical Translation and Healthcare Support Services") --- ### [Document Translations](https://www.medictranslate.com/document_translation/) **Published:** November 6, 2025 **Author:** @dmin@li **Content:** - [ Main-Page ](https://medictranslate.com/) - Document Translation ## Document Translation At MedicTranslate, we specialise in medically-related translations, but we also offer **comprehensive document translation services for non-medical needs**. Whether you’re dealing with official forms, certificates or licences, we’ve got you covered. We also assist with other essential documents, including bank statements, birth certificates, marriage certificates, driver’s licenses, legal documents, trade certificates, insurance forms, and travel-related paperwork, helping to reduce administrative burden and support a smoother, more straightforward stay in Japan before and during your visit. ## Our services ![bank statement](https://www.medictranslate.com/wp-content/uploads/elementor/thumbs/bank-statement2-rezsn8ocxj3tq1us1s2ngp6cf0h7q35tiduremix78.png "bank statement")### Bank Statement We provide clear, accurate translations of bank statements for visa and official applications. Our service ensures your financial documents are professionally translated and formatted. Every translation is handled with care to support smooth submissions and consistent acceptance. ![Birth Cert](https://www.medictranslate.com/wp-content/uploads/2025/11/Birth-Cert.jpg "Birth Cert – Medical Translation and Healthcare Support Services – Medical Translation and Healthcare Support Services")### Birth Certificate We translate birth certificates for immigration, legal and administrative needs, ensuring details are accurately represented. Our team prepares high-quality translations suitable for official review and documentation processes, giving you confidence when submitting forms to Japanese institutions. ![Marriage cert](https://www.medictranslate.com/wp-content/uploads/elementor/thumbs/Mariage-cert-rezq1lzap5110j22oq09vuahtv5v7u31jau4xi7fx8.jpg "Marriage cert")### Marriage Certificate We offer precise translations of marriage certificates for visas, legal updates and administrative use. Each document is carefully translated to maintain accuracy of names, dates and official terms, supporting smooth processing when lodging applications with Japanese authorities. ![Driver licence](https://www.medictranslate.com/wp-content/uploads/elementor/thumbs/Driver-licence-rezrhev36qoc9r251tqq3163wbkemjif0c9zhnfwt8.jpg "Driver licence")### Drivers License​ We deliver reliable translations of driver licences for visa applications, ID checks and formal submissions. Our service ensures that key personal details, licence classes and expiry dates are clearly and accurately translated, helping you meet requirements for use in Japan. ![Customs Form Assistance](https://www.medictranslate.com/wp-content/uploads/2024/11/Customs-Form-Assistance.webp "Customs Form Assistance – Medical Translation and Healthcare Support Services – Medical Translation and Healthcare Support Services")### Legal We translate a range of legal documents with accuracy and attention to detail, supporting immigration, compliance and administrative processes. Our translations help ensure your documents are clear, consistent and acceptable for review by Japanese authorities and institutions. ![Trade cert](https://www.medictranslate.com/wp-content/uploads/elementor/thumbs/Trade-cert-rezr4o5ujl8ew1kfgbgsa8x60adaa8xel9x1amc15o.jpg "Trade cert")### Trade Certificate We provide professional translations of trade certificates for licensing, skills assessments and employment submissions. Our service ensures all qualifications and technical details are translated clearly for use with Japanese organisations, helping you meet formal recognition requirements. ## Simplify Medical Translations Today With MedicTranslate, accessing accurate medical translations is easier than ever. Break language barriers and enhance your healthcare experience effortlessly. [ Get Started ](https://app.medictranslate.com/) [ Contact Us ](https://www.medictranslate.com/contact-us/) ![Mockup-laptop3](https://www.medictranslate.com/wp-content/uploads/2024/11/Mockup-laptop3.webp "Mockup-laptop3 – Medical Translation and Healthcare Support Services – Medical Translation and Healthcare Support Services") --- ### [Use cases](https://www.medictranslate.com/use-cases/) **Published:** January 6, 2026 **Author:** @dmin@li **Content:** Welcome to MedicTranslate® # MedicTranslate Use-cases Start Your Free Assessment and see what Meds you can bring to Japan! [ Get Started ](https://platform.medictranslate.com/) ### ### When Things Don’t Go to Plan: Real-World Medication Travel Scenarios [![](https://www.medictranslate.com/wp-content/uploads/2026/02/Elderly-travellers-with-prescriptions.jpg "Elderly-travellers-with-prescriptionsjpg – Medical Translation and Healthcare Support Services – Medical Translation and Healthcare Support Services")](https://www.medictranslate.com/translation/)### [Elderly Travellers With Prescriptions](https://www.medictranslate.com/translation/) Running out of long-term medication during an extended stay can lead to clinic visits, repeat tests, and treatment delays when overseas prescriptions are not recognised locally. [ Read why preparation matters → ](https://www.medictranslate.com/use-cases/) [![](https://www.medictranslate.com/wp-content/uploads/2026/02/Pre-existing-conditions.jpg "Pre-existing-conditionsjpg – Medical Translation and Healthcare Support Services – Medical Translation and Healthcare Support Services")](https://www.medictranslate.com/translation/)### [Regulated medicines for pre-existing conditions](https://www.medictranslate.com/translation/) Many ADHD medications are tightly regulated in Japan. Without advance checks and translated documentation, treatment can be interrupted unexpectedly. [ See what travellers encounter → ](https://www.medictranslate.com/use-cases/) [![](https://www.medictranslate.com/wp-content/uploads/2026/02/Airport-bag.jpg "Airport-bagjpg – Medical Translation and Healthcare Support Services – Medical Translation and Healthcare Support Services")](https://www.medictranslate.com/airport-custom-form/)### [Support for lost luggage and Insulin dependency](https://www.medictranslate.com/airport-custom-form/) When insulin is lost in transit, replacement delays can become dangerous. Clear documentation can determine how quickly help is available. [ Read the real scenario → ](https://www.medictranslate.com/use-cases/) ![](https://www.medictranslate.com/wp-content/uploads/2026/02/Cancer-patient-in-japan.png "Cancer-patient-in-japanpng – Medical Translation and Healthcare Support Services – Medical Translation and Healthcare Support Services")### Cancer history Injuries and illness can happen at any time. Without translated medical information, emergency care and triage decisions may be delayed. [ Learn what can go wrong → ](https://www.medictranslate.com/use-cases/) [![](https://www.medictranslate.com/wp-content/uploads/2026/02/Injectable-Medications-and-Needle-disposal.jpg "Injectable-Medications-and-Needle-disposaljpg – Medical Translation and Healthcare Support Services – Medical Translation and Healthcare Support Services")](https://www.medictranslate.com/interpreters/)### [Injectable Medications and Needle disposal](https://www.medictranslate.com/interpreters/) Past medical treatment still matters. Missing medical history can complicate routine care and lead to extended hospital stays. [ Read why history matters → ](https://www.medictranslate.com/use-cases/) [![](https://www.medictranslate.com/wp-content/uploads/2026/02/Emergancy.png "Emergancypng – Medical Translation and Healthcare Support Services – Medical Translation and Healthcare Support Services")](https://www.medictranslate.com/notary/)### [Medical Emergencies and Language Barriers](https://www.medictranslate.com/notary/) Safe needle disposal is regulated in Japan. Travellers using injectable medication need to understand the correct process in advance. [ See how to prepare → ](https://www.medictranslate.com/use-cases/) ## Accuracy & Confidentiality We prioritize accuracy and patient privacy, adhering to strict confidentiality standards to protect your information. ### Convenient & Reliable Our services are tailored to your needs, whether you’re travelling for business, tourism, or living in Japan. ### Wide Network With connections across multiple clinics and hospitals, we ensure you receive the best care in the language you understand. Our Services ## Amazing Medical Facilities Just for You ### Medical Document Translation Our team of certified translators helps you translate prescriptions, medical reports, and doctor’s notes into Japanese, ensuring accuracy and understanding at every step. ### Non-Medical Translation We also handle other essential documents, like insurance forms and travel documents, to make your stay in Japan smoother. ### Customs Form Assistance Our platform guides you in completing customs forms for medications and medical devices, saving you time and stress at the airport. ### Foreign-Friendly Clinics We connect you to clinics and doctors that understand your needs, providing access to foreign-friendly healthcare services across Japan ### Translation Services Anywhere Whether in person, online, or over the phone, our translators are available to assist you during appointments, procedures, and hospital visits. ### Birth Control Consultancy We provide guidance and services related to birth control prescriptions, including connecting you to doctors for after-hours medications that are not available over the counter in Japan. Get Started ## The Most Interesting Hospital in the World Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis. [ Get Started ](#) [ Contact Us ](#) ![happy-doctor](https://www.medictranslate.com/wp-content/uploads/2024/11/portrait-of-happy-doctor-at-hospital-corridor-CX3VSGM-1-819x1024.png "portrait-of-happy-doctor-at-hospital-corridor-CX3VSGM-1.png – Medical Translation and Healthcare Support Services – Medical Translation and Healthcare Support Services") --- ### [Notary and Certification Services](https://www.medictranslate.com/notary/) **Published:** August 10, 2025 **Author:** @dmin@li **Content:** - [ Main-Page ](https://medictranslate.com/) - Notary & Certification Services Notary & Certification Services | MedicTranslate # Notary & Certification Services Accurate translations paired with notarisation for official use in Japan and abroad. Services include: birth certificates, driver’s licenses, passports, marriage certificates, My Number cards, COVID-19 vaccination records, and more. Trusted by individuals, healthcare providers, and organisations requiring legally valid documentation. ## Expert Translation & Notary Services ### Certified Translations Professional translations for legal and medical documents, completed by experienced translators. Each translation is issued with a signed certificate for accuracy. ### Notarised Translations For documents requiring official recognition, our translations can be notarised at a Japanese notary office. This process confirms the authenticity of the translation and is often required for legal, immigration, and government-related submissions. ## Seamless Translation Journey 1 ### Login and Upload Your Files Securely upload your documents for translation and notarisation 2 ### Document Registration and Processing The document layout is adjusted, and translation work begins. 3 ### Translation & Certification Your translation is completed, proofread, and prepared with a signed certificate. 4 ### Notarization Process Notary appointments are scheduled. Allow 7–10 days for processing. 5 ### Receive Your Certified Documents Receive your documents via domestic or international shipping. Timeline: about 2 weeks total. ## Privacy, Compliance, and Data Security ### How We Protect Your Data - **APPI/GDPR aligned:** Clear purpose, explicit consent for sensitive data, data minimisation, and robust user rights protection - **HIPAA-aware handling:** Encryption in transit and at rest, strict access controls, and comprehensive audit trails for PHI where applicable - **NDAs & training:** All linguists and staff operate under NDA with specialized privacy training - **Secure retention:** Default deletion of uploads after 7 days unless you specifically request longer retention - **No public MT:** All work is processed on private, secured infrastructure with strict controls ## Solutions for Every Need ### Individuals Supporting your personal document needs for: - Visa applications - Study/work abroad - Marriage/birth certificates - Medical records - Vaccination documentation ### Healthcare Providers Supporting your clinical documentation needs for: - Patient referrals - Discharge summaries - Physician letters - Consent forms - Insurance claims ### Organizations Supporting your institutional document needs for: - Corporate registries - Legal contracts - HR documentation - Diplomas and transcripts - Official certifications ## Need Professional Translation Services? Request a free, detailed quote today. Your data stays private and secure throughout the entire process. [Request Free Quote](https://app.medictranslate.com/) ## Transparent, Itemised Pricing Simple flat-rate pricing: ¥8,000 for non-medical documents, ¥12,000 for medical documents **Important:** Postage and shipping are not included and must be requested separately after notarization. See delivery options below for pricing. ### Flat Rate Translation Fees Category Fee (JPY) **Non-Medical Documents** (English – up to 200 words) Examples: Birth certificate, Driver license, Legal docs ¥8,000 **Medical Documents** (English – up to 200 words) Examples: Vaccination records, Doctor notes, Certificate of diseased ¥12,000 ### Notarisation Fees Service Fee (JPY) Certificate of Translation (翻訳証明書) – English ¥2,500 Certificate of Translation – Non-English ¥4,000 Handling & Admin ¥16,000 Notary Office Fee ¥11,500 ### Delivery & Other Options Item Fee (JPY) Domestic Shipping ¥500 EMS Shipping ¥5,000 DHL Express ¥15,500 PDF Creation ¥500 **Important:** Postage and shipping are not included. ### Example: Non-Medical Document Notarised Translation #### 🇯🇵 Domestic Delivery Translation: ¥8,000 Certificate of Translation (翻訳証明書): ¥2,500 Handling & Admin: ¥16,500 Notary Office Fee: ¥11,500 TOTAL: ¥38,500 Postage can be arranged upon request with additional charge. #### 🌍 International Delivery Translation: ¥8,000 Certificate of Translation (翻訳証明書): ¥2,500 Handling & Admin: ¥16,500 Notary Office Fee: ¥11,500 TOTAL: ¥38,500 Postage can be arranged upon request with additional charge. ### Example: Medical Report Notarised Translation #### 🇯🇵 Domestic Delivery Translation (Medical): ¥12,000 Certificate of Translation (翻訳証明書): ¥2,500 Handling & Admin: ¥16,500 Notary Office Fee: ¥11,500 TOTAL: ¥42,500 Postage can be arranged upon request with additional charge. #### 🌍 International Delivery Translation (Medical): ¥12,000 Certificate of Translation (翻訳証明書): ¥2,500 Handling & Admin: ¥16,500 Notary Office Fee: ¥11,500 TOTAL: ¥42,500 Postage can be arranged upon request with additional charge. ## Common Questions ### Do I need notarisation? Not all documents require it, but it is often necessary for legal and government use. ### How long does notarisation add to the process? On average, allow 7–10 days for scheduling and notarisation. Including translation and delivery, we recommend 2 weeks for clients in Japan. For overseas delivery, timelines vary and should be discussed case by case. ### Can you notarise medical documents? Yes, we handle both medical and non-medical notarised translations. ### Do you provide apostille? Apostille services are available through official government channels. ### Do you retain my documents? No. We follow strict data protection rules. Uploaded files are securely deleted after processing. ### What is a Certificate of Translation? A Certificate of Translation (翻訳証明書 / *Honyaku-shoumeisho*) is a short written statement the translator signs to confirm the translation is accurate and complete. It must be submitted with the translation for the notary to certify the signature. The fee covers preparation and formatting: **¥2,500 for English** or **¥4,000 for non-English** documents. ### What languages do you support? We support English, Chinese, Korean, Filipino, Persian, Arabic, and more. Please enquire for specific requests. ## Ready for Professional Translation Services? Request a free, detailed quote today. Your data stays private and secure throughout the entire process. [Request Free Quote](https://app.medictranslate.com/) ## [Notary & Certification Services](https://www.medictranslate.com/notary/) --- ### [Book an Expert Interpreters for your Medical Service Needs in Japan](https://www.medictranslate.com/interpreters/) **Published:** November 21, 2024 **Author:** ginipighost@gmail.com **Content:** ## Book an Expert Interpreters for your Medical Service Needs in Japan - [ Main-Page ](https://medictranslate.com/) - Services # Beyond Document Translation We understand that translations extend beyond written documents. That’s why we offer personalized human translator services, including- ![Face-to-Face Assistance](https://www.medictranslate.com/wp-content/uploads/2024/12/Face-to-Face-Assistance.webp "Face-to-Face Assistance – Medical Translation and Healthcare Support Services – Medical Translation and Healthcare Support Services")### Face-to-Face Assistance Translators accompanying you to clinics, hospitals, or other important locations. ![Virtual Support via Zoom 2](https://www.medictranslate.com/wp-content/uploads/2024/12/Virtual-Support-via-Zoom-2.webp "Virtual Support via Zoom 2 – Medical Translation and Healthcare Support Services – Medical Translation and Healthcare Support Services")### Virtual Support via Zoom Convenient live translation for consultations, meetings, or events. ![Essential Japanese Phrases for Healthcare and Emergencies](https://www.medictranslate.com/wp-content/uploads/2024/12/On-the-Go-Services.webp "Essential Japanese Phrases for Healthcare and Emergencies – Medical Translation and Healthcare Support Services – Medical Translation and Healthcare Support Services")### On-the-Go Services Translators walking with you to medical appointments, procedures, or other events, ensuring seamless communication every step of the way. These services ensure you feel supported, confident, and understood wherever you are. paste your calendly embed code here Human Translators ## Ensuring Precision and Trust At MedicTranslate, we combine advanced AI technology with the expertise of certified human translators to deliver highly accurate and culturally sensitive translations. Our team specializes in both medical and non-medical fields, ensuring compliance with local regulations and maintaining the highest quality standards. ![Human Translators](https://www.medictranslate.com/wp-content/uploads/2024/12/Human-Translators.webp "Human Translators – Medical Translation and Healthcare Support Services – Medical Translation and Healthcare Support Services") ## Why Human Translators Matter While AI offers efficiency, human translators bring a critical layer of accuracy and empathy to the process. Their expertise ensures: ### Error-Free Translations Identifying and correcting nuances AI might miss. ### Cultural Sensitivity Tailoring translations to local customs and terminologies. ### Compliance Adhering to regulatory standards for medical and legal documents. ![Languages We Serve](https://www.medictranslate.com/wp-content/uploads/2024/12/Languages-We-Serve-1.webp "Languages We Serve – Medical Translation and Healthcare Support Services – Medical Translation and Healthcare Support Services") ## Languages We Serve MedicTranslate provides human translation services in 12 main languages, carefully chosen to serve global travelers and medical professionals in Japan. These include: - English - Mandarin - Spanish - Korean - French - German - Portuguese - Russian - Italian - Thai - Vietnamese - Tagalog To see these languages in action, visit our MedicTranslate website or explore the latest videos showcasing our multilingual capabilities. Our Translation Process ## Easy Translation Process in 3 Steps ### 1. AI-Powered Drafting Our cutting-edge AI generates a preliminary draft. ### 2. Human Validation A certified translator reviews, refines, and validates the content. ### 3. Final Delivery A polished and professional document is sent to the client. This streamlined approach ensures efficiency while maintaining the human touch that guarantees perfection. ## Our Commitment to You With MedicTranslate, you get the best of both worlds: the speed of AI and the precision of human expertise. Whether you’re translating a medical prescription, legal document, or need in-person translation support, you can trust our team to deliver outstanding results every time. [ Get Started ](https://app.medictranslate.com/) [ Contact Us ](https://www.medictranslate.com/contact-us/) ![Mockup-laptop3](https://www.medictranslate.com/wp-content/uploads/2024/11/Mockup-laptop3.webp "Mockup-laptop3 – Medical Translation and Healthcare Support Services – Medical Translation and Healthcare Support Services") ## Work with Us or Choose Our Services ### For Translators Are you a certified translator passionate about bridging language barriers? Join our team and become part of an innovative platform reshaping translation services. [ Register Now ](https://www.medictranslate.com/partner/#Registration) ### For Clients Need high-quality translations validated by experts or in-person support? Choose MedicTranslate for accurate, culturally sensitive, and regulation-compliant translations that go beyond documents. 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