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Supporting your medical and healthcare needs in Japan ## Posts ### [Our Blog: Expert Medical Tips for Expats Living in Japan](https://www.medictranslate.com/blog/) **Published:** November 21, 2024 **Author:** ginipighost@gmail.com --- ### [Controlled Medicines: Narcotics, Psychotropics, Stimulants in Japan](https://www.medictranslate.com/controlled-medicines-in-japan-narcotics-psychotropics-stimulants-and-stimulant-raw-materials/) **Published:** September 27, 2026 **Author:** @dmin@li **Categories:** Uncategorized --- ### [Is Benadryl Allowed in Japan? 2026 Rules for Travelers and Expats](https://www.medictranslate.com/is-benadryl-allowed-in-japan-2026-rules-for-travelers-and-expats/) **Published:** June 30, 2026 **Author:** @dmin@li **Excerpt:** What if the standard allergy pill in your carry-on could lead to a legal interrogation the moment you land at Narita? It's a frightening thought for... **Content:** **Categories:** Uncategorized **Tags:** Banned Medication, Benadryl, Expat Japan, Japan customs, Japan travel, Medication in Japan, Travel Tips, Yunyu Kakunin-sho --- ### [Acetaminophen,Tylenol, Panadol, Calonal and over the counter](https://www.medictranslate.com/acetaminophen-paracetamol-japan/) **Published:** July 16, 2026 **Author:** @dmin@li **Content:** Medicine guide · Japan# Is Tylenol Allowed in Japan? Panadol, Calonal and Acetaminophen Explained Acetaminophen and paracetamol are the same active ingredient, but Japanese brand names, strengths, formulations and directions can differ from products sold overseas. By the MedicTranslate Team · Updated 13 July 2026 ![Blister packs of common medicines beside a glass of water in Japan](https://www.medictranslate.com/wp-content/uploads/2026/05/33889564_l-scaled.jpg)Japanese products may use different brand names, strengths and package directions from medicines sold overseas. **In this guide**1. [Tylenol A](#tylenol) 2. [Panadol in Japan](#panadol) 3. [Quick summary](#summary) 4. [Safety first](#safety) 5. [Acetaminophen and paracetamol](#same) 6. [Calonal and CALONAL-A](#calonal) 7. [Combination medicines](#combination) 8. [At the pharmacy](#pharmacy) 9. [Children and higher-risk patients](#special) 10. [Bringing your own medicine](#travel) 11. [Reliable information](#resources) 12. [When to seek care](#care) 13. [FAQs](#faq) ## Is Tylenol available in Japan? Yes. **Tylenol A** is an authorised Class 2 over-the-counter pain reliever and fever reducer in Japan. The current Japanese product contains 300 mg of acetaminophen per tablet and is labelled for people aged 15 years and over. Availability varies between pharmacies and stores. If the brand is not stocked, ask for a single-ingredient acetaminophen product. **Do not automatically use overseas Tylenol directions.** Follow the Japanese package insert for the exact product you buy. Strengths and authorised directions can differ between countries. ## Can you buy Panadol in Japan? Panadol is a familiar paracetamol brand in Australia and several other countries, but it may not be the brand displayed in a Japanese pharmacy. This does not mean the active ingredient is unavailable. Ask for **acetaminophen** or show **アセトアミノフェン**. A pharmacist can then check products according to your age, symptoms, medical history and other medicines. NameWhat it meansHow to ask in JapanPanadolAn overseas brand of paracetamolAsk for acetaminophen rather than expecting the same brand.TylenolAn acetaminophen brand; Tylenol A is sold in JapanAsk whether Tylenol A or another single-ingredient product is available.CalonalA Japanese acetaminophen brand used in prescription and OTC contextsClarify whether you mean a previous prescription or an OTC option.Acetaminophen / paracetamolThe active ingredientShow アセトアミノフェン. ## Key points - **Acetaminophen** and **paracetamol** are two names for the same active ingredient. - Japanese pharmacies sell single-ingredient OTC acetaminophen products, including Tylenol A and CALONAL-A. - Prescription Calonal is also used in Japan, but prescription and OTC products are not automatically interchangeable. - Several pain, fever and cold medicines may contain acetaminophen, even when their brand names are different. - Follow the exact Japanese package directions or instructions from a doctor or pharmacist. ## Important safety information This guide helps you identify acetaminophen products in Japan. It does not provide an individual dose. Different products can have different strengths, age limits, ingredients and directions. **Do not take two products containing acetaminophen at the same time unless a qualified healthcare professional has specifically instructed you to do so.** Accidental duplication can cause serious harm, including liver injury. Seek urgent professional advice if you may have taken more than directed, even when you initially feel well. Call **119** for a serious or life-threatening emergency in Japan. ## Are acetaminophen and paracetamol the same? Yes. **Acetaminophen** is the name commonly used in the United States and Japan, while **paracetamol** is commonly used in Australia, the United Kingdom and many other countries. **Acetaminophen = Paracetamol**The active ingredient is the same; the brand, strength and formulation may differ. アセトアミノフェン Acetaminophen is used to reduce fever and relieve certain types of mild to moderate pain. It does not treat every cold symptom. Combination cold products may include separate ingredients for cough, congestion, allergy symptoms or drowsiness. **Practical tip:** show the pharmacist the ingredient name アセトアミノフェン rather than asking only for Tylenol or Panadol. ## What is Calonal in Japan? **Calonal** is a well-known Japanese acetaminophen brand. The name can refer to prescription products, while **CALONAL-A** is an OTC product. Rx### Prescription Calonal Prescription Calonal tablets are listed in 200 mg, 300 mg and 500 mg strengths. A doctor selects the product and directions according to the patient and clinical situation. OTC### CALONAL-A CALONAL-A is a Class 2 OTC acetaminophen product for people aged 15 years and over. The current product contains 300 mg per tablet. A previous prescription for Calonal does not mean you should substitute or change products without checking the strength and directions. Bring your prescription, medicine notebook or medication list when requesting continuity of treatment. ## Check combination cold and pain medicines carefully Japanese cold medicines often contain several active ingredients. Acetaminophen may be combined with ingredients for cough, nasal symptoms, allergy symptoms, sedation or other effects. A common risk is taking a single-ingredient acetaminophen product and then adding a cold medicine that also contains acetaminophen. ### Check before taking - Every active ingredient - Acetaminophen quantity in the stated dose - Permitted age group - Minimum interval between doses - Maximum use shown on the label - Warnings about alcohol, driving and other medicines ### Tell the pharmacist - What you have already taken today - All prescription and OTC medicines - Liver, kidney, heart or stomach conditions - Regular alcohol use - Pregnancy or breastfeeding - Previous medicine allergy or asthma reaction ## Do not identify a medicine by package colour alone Similar-looking products can contain different ingredients, and products within one brand family may have different formulas. Read the active ingredients or ask a pharmacist. ## How to ask for acetaminophen at a Japanese pharmacy Pharmacies are commonly marked **薬局** (*yakkyoku*), while retail drugstores may use **ドラッグストア**. Product availability and professional support vary by location and time. **アセトアミノフェンの薬はありますか？**Asetaminofen no kusuri wa arimasu ka?Do you have medicine containing acetaminophen? **アセトアミノフェンだけが入っている薬を探しています。**Asetaminofen dake ga haitte iru kusuri o sagashite imasu.I am looking for a medicine containing only acetaminophen. **この薬と一緒に飲んでも大丈夫ですか？**Kono kusuri to issho ni nonde mo daijōbu desu ka?Is it safe to take this together with this medicine? **今日、すでにこの薬を飲みました。**Kyō, sudeni kono kusuri o nomimashita.I have already taken this medicine today. ![Healthcare professional discussing medication information with a patient in Japan](https://www.medictranslate.com/wp-content/uploads/2026/05/4637647_l-scaled.jpg)Show the pharmacist or clinician a complete medication list so they can check active ingredients and avoid duplication.MedicTranslate’s [medical-document translation service](https://www.medictranslate.com/translation/) can assist with prescriptions, medication lists and treatment summaries where Japanese documentation is needed. ## Children, pregnancy and people with medical conditions Do not give an adult OTC acetaminophen product to a child by simply reducing the number of tablets. Japanese products have specific age restrictions, strengths and formulations. ### Children Ask a pharmacist or doctor for a product appropriate to the child’s exact age and weight. Bring details of medicines already given and the time of the last dose. ### Pregnancy or breastfeeding Consult a doctor, dentist or pharmacist before choosing an OTC product, particularly when symptoms persist or other medicines are used. ### Liver or kidney conditions Seek professional advice before use. The suitable product and directions depend on the individual’s health and treatment. ### Regular alcohol use Tell the pharmacist or doctor. Product warnings may prohibit alcohol around use and recommend consultation for higher-risk patients. ## Can you bring your own Tylenol or Panadol into Japan? Ordinary single-ingredient acetaminophen or paracetamol is generally treated as a common non-narcotic painkiller for personal use. However, the applicable rules depend on the product’s complete ingredients, classification, quantity and dosage form. Combination products require extra care. A cold, sinus or “day and night” product may contain ingredients regulated differently in Japan even when acetaminophen itself is not the concern. **Check the complete formula, not only the front label.** Products containing decongestants, codeine, stimulants or other controlled ingredients may be subject to different rules. Before travelling, review MedicTranslate’s [prohibited and restricted medication guide for Japan](https://www.medictranslate.com/prohibited-medication-japan/) or submit the medicine name, active ingredients, quantity and travel date for a free human review. ## Reliable English medicine information ### Find OTC Medicines An English database for participating Japanese OTC products, including ingredients, indications, directions and precautions. [Search Japanese OTC medicines in English](https://search.jsm-db.info/sp_en/) ### Kusuri-no-Shiori Patient-oriented information sheets for many prescription medicines used in Japan, with English information for selected products. [Search prescription medicine information](https://www.rad-ar.or.jp/siori/english/) An English database entry can help you understand a medicine, but it does not replace advice from the prescribing doctor or dispensing pharmacist. ## When should you see a doctor instead of self-treating? Fever or pain can be caused by conditions requiring assessment rather than repeated OTC treatment. Seek medical advice when symptoms are severe, unusual, persistent or worsening. - difficulty breathing, chest pain or collapse; - confusion, severe drowsiness, weakness or seizure; - a sudden severe headache, stiff neck or neurological symptoms; - significant bleeding, severe abdominal pain or repeated vomiting; - a serious allergic reaction, facial swelling or widespread blistering rash; - possible overdose or accidental duplicate dosing; or - fever in a very young child or medically vulnerable patient. For suitable non-emergency concerns, MedicTranslate can help coordinate an enquiry through [online telemedicine](https://www.medictranslate.com/dr-akebane-telemedicine-online/) or assist through its [foreign-friendly clinic information](https://www.medictranslate.com/foreign-friendly-clinics/). The clinician determines whether remote or in-person care is appropriate. ![Doctor in Japan reviewing a traveller’s medication list during a consultation](https://www.medictranslate.com/wp-content/uploads/2026/06/traveller.jpg)A clinician can review your symptoms, current medicines and relevant records when self-treatment is no longer appropriate. ## Frequently asked questions Are acetaminophen and paracetamol the same?Yes. They are two names for the same active ingredient. Brand names, formulations, strengths and package directions can still differ. Can I buy Tylenol in Japan?Yes. Tylenol A is sold in Japan as a Class 2 OTC pain reliever and fever reducer. Stock varies, so ask for acetaminophen if the brand is unavailable. Is Calonal the same as Tylenol?Calonal and Tylenol products can contain acetaminophen, but strength, regulatory status, formulation and authorised directions may differ. Check the exact product. Can I buy Panadol in Japan?Panadol may not be the common brand shown in Japanese pharmacies. Ask for acetaminophen or show the ingredient name アセトアミノフェン. What is the maximum daily dose?There is no single consumer answer that safely applies to every product and patient. Follow the exact Japanese product label or instructions from a doctor or pharmacist. Can I take Japanese cold medicine with Tylenol or Calonal?Do not combine them until the active ingredients have been checked. Many cold medicines already contain acetaminophen or other ingredients that should not be duplicated. Can children take Tylenol A or CALONAL-A?The adult OTC products discussed here are labelled for people aged 15 years and over. Ask a pharmacist or doctor for a child-appropriate product based on age and weight. Can MedicTranslate tell me which dose to take?No. Dosing and treatment advice must come from a doctor, pharmacist or other qualified healthcare professional. MedicTranslate provides translation, import screening and healthcare coordination. ## Need help with a medicine in Japan? MedicTranslate can help translate prescriptions and medication records, screen travel medicines for likely Japanese import requirements and coordinate selected healthcare enquiries. Clinical advice and prescribing remain with licensed healthcare professionals. [Check my travel medicine](https://www.medictranslate.com/prohibited-medication-japan/)[Contact MedicTranslate](https://www.medictranslate.com/contact-us/) **Medical disclaimer:** This article provides general information and does not recommend a medicine or dose for any individual. Product availability, packaging and authorised directions may change. Read the current Japanese package insert and consult a doctor or pharmacist, particularly for children, pregnancy, breastfeeding, chronic illness, regular alcohol use, allergies or concurrent medicines. Call 119 for a serious or life-threatening emergency in Japan. ## Official and supporting sources 1. [Find OTC Medicines: Tylenol A product information](https://search.jsm-db.info/sp_en/detail.php?txtID=4987910000017) 2. [Tylenol Japan: Tylenol A official information](https://www.tylenol.jp/products-tylenol) 3. [Daiichi Sankyo Healthcare: CALONAL-A official information](https://www.daiichisankyo-hc.co.jp/en/products/details/calonal-a_tab/) 4. [Kusuri-no-Shiori: Calonal Tablet 200](https://www.rad-ar.or.jp/siori/english/search/result?n=36395) 5. [PMDA: safety information for acetaminophen preparations](https://www.pmda.go.jp/files/000265346.pdf) **Categories:** Uncategorized --- ### [Airport Customs Form Guidance Japan: A 2026 Medical Declaration Guide](https://www.medictranslate.com/airport-customs-form-guidance-japan-a-2026-medical-declaration-guide/) **Published:** June 28, 2026 **Author:** @dmin@li **Excerpt:** Imagine standing at the Kansai International Airport customs desk while an officer asks for documentation you simply don't have in Japanese. It's a... **Content:** Japan Customs · 2026 Guide# Translating Prescriptions for Japan Customs: Your 2026 Declaration Guide How to declare your medication correctly at Kansai, Narita, or any Japanese port of entry, choose between Visit Japan Web and the paper form, and link your declaration to the Yunyu Kakunin-sho, without confiscation, delays, or legal risk. MedicTranslate Co., Ltd. Updated for 2026 arrivals Coordination & translation, not medical or legal advice ## Key Takeaways - Choose between the digital Visit Japan Web portal and the paper form to meet your mandatory 2026 customs declaration requirements. - Know the import thresholds: up to a one-month supply of prescription medicine or a two-month supply of over-the-counter medicine without prior certification, and never conflate the two. - Link your customs declaration to a Yunyu Kakunin-sho import certificate when you exceed the thresholds, so an honest “Yes” doesn’t end in confiscation. - Prepare for the Red Channel with your passport, QR code, original packaging, and translated documentation organised for inspection. - Use MedicTranslate’s certified translation and coordination support to meet Ministry of Health, Labour and Welfare (MHLW) standards before you fly. ## In this guide [The Customs Declaration](#mtc-declaration) [The Medication Section](#mtc-medication-section) [Yunyu Kakunin-sho](#mtc-kakuninsho) [The Red Channel](#mtc-red-channel) [How MedicTranslate Helps](#mtc-how-we-help) [FAQ](#mtc-faq) ## Understanding the Japan Customs Declaration for Medical Travelers Imagine standing at the Kansai International Airport customs desk while an officer asks for documentation you simply don’t have in Japanese. It’s a high-pressure moment that no traveler wants to experience, yet it happens frequently when visitors are unsure about the specific rules for importing medication. One of the most effective ways to prevent this scenario is by translating prescriptions for Japan customs before you ever board your flight. Every traveler arriving at Japanese ports of entry in 2026, whether landing at Kansai International or Narita, must complete a Customs Declaration Form. This document serves as a formal legal statement regarding the items you’re bringing into the country. For medical travelers, this step is the most critical part of the arrival process. You must declare all prescription medications, even those you consider routine. Japan’s regulatory environment is governed by the Pharmaceutical Affairs Law, which sets strict standards for what can enter the domestic market. Prescription medicine 1-month supply Maximum you can carry without a Yunyu Kakunin-sho, calculated from your prescribed daily dosage. Over-the-counter medicine 2-month supply A separate, distinct limit for OTC items. Never conflate the two thresholds on your declaration. These limits are strictly enforced by the Ministry of Health, Labour and Welfare (MHLW). Failing to disclose your items or providing inaccurate information can lead to immediate seizure of your medication, heavy fines, or even legal detention at the border. The declaration form is a legally binding document for drug import, and your signature or digital submission confirms that you are in full compliance with these regulations. ### Digital vs. Paper: Choosing Your Declaration Method You have two primary ways to submit your declaration. The digital Visit Japan Web portal allows you to complete your forms online before you land. Once finished, the system generates a QR code that you scan at electronic customs kiosks. Many travelers prefer this method because it allows for calm, precise data entry at home rather than on a cramped airplane. Alternatively, you can use the traditional paper “Yellow Form” found on your flight or near baggage carousels. While the paper form is still valid, the digital version often provides a clearer record of your intent to comply with Japanese law, reducing the chance of manual transcription errors during a high-stress arrival. ### Why Precision Matters on Your Declaration Accuracy is your best defense against administrative delays. Customs officers frequently cross-reference the details on your form against the physical labels on your medication bottles. If there’s a discrepancy between the chemical names on your form and your actual supply, it will likely trigger a secondary inspection. This is where translating prescriptions for Japan customs becomes an essential part of your preparation. Having a clear, professional translation ensures that the Japanese name of your medication matches the documentation the officer is reviewing. When you provide precise data, you demonstrate to the authorities that you’ve done your due diligence. This transparency helps you navigate the “Restricted Items” section without raising red flags. If you’re feeling overwhelmed by these requirements or the language barrier, please [contact MedicTranslate](https://medictranslate.com/contact/) for coordination help with your medical documentation and customs preparation. ## Step-by-Step Guidance for the Medication Section When you log into the Visit Japan Web portal or look at the physical yellow form, you’ll encounter a series of checkboxes designed to screen for controlled goods. The most critical area for medical travelers is the section titled “Prohibited or Restricted Items.” On the digital interface, this is often presented as a series of Yes/No toggles. You must identify if your supply exceeds the standard Japanese import thresholds or contains substances that require special oversight. Selecting “Yes” for restricted items is not an admission of guilt; it’s a tool for full transparency that ensures you can discuss your needs with an officer rather than risking a discovery during a random bag check. Before you reach the terminal, you should have your medical documentation organized and accessible. If you’re carrying more than the allowed personal limit, you must be ready to present your Yunyu Kakunin-sho, the official import certificate confirmed through the Ministry of Health, Labour and Welfare (MHLW). Having a professional service assist with translating prescriptions for Japan customs ensures that the details on your certificates perfectly match the labels on your medication, which is exactly what customs officers look for during a secondary inspection. ### Answering the Restricted Items Question Common mistake**“Restricted” doesn’t just mean illicit drugs.** Many common medications used for ADHD, chronic pain, or severe allergies fall into the “Narcotics, Psychotropics, or Stimulants” category under Japanese law. For example, some over-the-counter sinus medications containing pseudoephedrine are restricted above a 10% concentration. Always match your form answers to the information in your doctor’s referral letter, if your letter states you’re carrying a specific controlled substance, you must check “Yes” on the declaration form to remain in legal compliance. ### Quantity and Supply Calculations for 2026 The MHLW defines a one-month supply based strictly on your prescribed dosage. If your doctor prescribes two tablets a day, a 60-count bottle is considered a one-month supply. It’s vital not to conflate this with over-the-counter (OTC) rules, as OTC medicines like ibuprofen or vitamins are allowed up to a two-month supply without a certificate. For medical devices, such as CPAP machines or a single set of syringes for insulin, you may generally bring one set for personal use. Always declare these items as “Personal Use Only” to clarify that you don’t intend to sell or distribute them within Japan. If you’re unsure how to calculate your specific dosage limits, please [contact MedicTranslate](https://medictranslate.com/contact/) for coordination help with your customs paperwork. ## Linking Your Declaration to the Yunyu Kakunin-sho Checking “Yes” on your arrival documentation is a commitment to transparency that protects your legal standing in Japan. However, this declaration is only the first half of the process. For many travelers, the next requirement is presenting a Yunyu Kakunin-sho. This official import certificate serves as the formal bridge between your customs declaration and your physical medication. When an officer sees a “Yes” on your form, they’re trained to immediately look for this document to verify that your supply has already been vetted through the MHLW process. Without this pre-approved certificate, your honest declaration could ironically lead to the very outcome you’re trying to avoid. Customs officers don’t have the authority to make medical exceptions on the spot. If you declare a restricted supply but lack the Yunyu Kakunin-sho, they’re often required by law to confiscate the items. This is why linking your declaration to the correct paperwork is the most vital step in your travel preparation. The certificate acts as your legal shield, proving that your medications are for personal use and have been authorized for import under Japanese law. ### When is a Yunyu Kakunin-sho Mandatory? The necessity of this certificate depends on the type and quantity of the items you’re bringing. Under MHLW regulations, you must obtain a Yunyu Kakunin-sho if you’re carrying more than a one-month supply of prescription medication or more than a two-month supply of over-the-counter (OTC) medicine. These two limits are distinct and must never be conflated. Additionally, the certificate is mandatory for all injectable medications, such as insulin, and specific medical equipment like insulin pumps or CPAP machines. Timing: what MHLW actually says**Applying for a Yunyu Kakunin-sho?** According to MHLW guidance, complete applications are normally processed within a few business days (excluding weekends and Japanese national holidays), but processing time is not guaranteed and incomplete applications take longer. Medications requiring Narcotics Control Department permission must be applied for at least 14 days before travel. Start your assessment as early as possible. ### The Role of Certified Medical Translation Navigating the application process and the subsequent customs inspection is significantly easier when your documentation is clear. This is where medical document translation becomes a critical asset. Customs forms are much simpler to complete when you’ve already had your primary documents processed into Japanese. By translating prescriptions for Japan customs, you ensure that the chemical names and dosages on your Yunyu Kakunin-sho perfectly align with Japanese pharmaceutical records. This precision is what allows a customs officer to verify your items in seconds rather than minutes. MedicTranslate provides certified translations that customs officers can instantly verify, removing the ambiguity that often leads to secondary questioning. When your Japanese documentation matches your physical medication labels and your customs declaration, you create a seamless path through the terminal. If you need assistance organizing these documents or navigating the MHLW requirements, please [contact MedicTranslate](https://medictranslate.com/contact/) for coordination help with your medical paperwork. ## Airport Logistics: Navigating the Red Channel Once you’ve collected your luggage at the carousel, the final step of your arrival involves passing through the customs inspection area. If you’ve followed the guidance in previous sections and marked “Yes” on your declaration for medication, you must proceed to the Red Channel, the lane for “Goods to Declare.” While many travelers feel a natural spike in anxiety when choosing this path, it’s actually the safest way to ensure you’re in full compliance with Japanese law. Heading to the Green Channel with restricted items, even by mistake, can be interpreted as an attempt to smuggle controlled substances. At the customs counter, have your passport, your Visit Japan Web QR code, and your physical medical documents ready for inspection. The officer will likely ask to see your medications. It’s essential to keep all medicine in its original packaging with the pharmacy label clearly visible. This allows the officer to quickly verify the drug name, dosage, and patient name against your paperwork. The process of translating prescriptions for Japan customs is what makes this physical inspection move quickly, when the officer can read a clear Japanese translation of your documents, they can reconcile your items with their internal database without needing to call for a supervisor or a specialist. ### Communicating with Japanese Customs Officers Customs officers are generally professional and efficient, but they’ll ask specific questions to verify your intent. You might hear: “What is this medication for?” or “Do you have a doctor’s letter?” If you don’t speak Japanese, this interaction can feel overwhelming. Using a translated medical report or a certified prescription translation helps bridge the language gap effectively. It provides the officer with the clinical precision they need to authorize your entry. Stay calm and professional; the officer isn’t looking for a reason to detain you, they’re simply ensuring that the items entering the country are safe and legal under MHLW standards. ### What Happens if an Item is Questioned? In some cases, an officer might identify a medication that is prohibited or requires a certificate you don’t possess. A common pitfall is bringing stimulants used for ADHD, like Adderall, which are strictly prohibited in Japan regardless of your prescription status. If an item is found to be restricted and you lack the proper MHLW approval, you may be offered the option of “Voluntary Abandonment,” where you legally surrender the medication to be destroyed. For more complex cases or significant language barriers, MedicTranslate’s Interpreter Coordination can assist by providing professional support to clarify your situation with authorities. If you’re concerned about the specifics of your medication before you fly, [contact MedicTranslate](https://medictranslate.com/contact/) for help with your customs documentation and coordination. ## How MedicTranslate Facilitates Your Japan Entry MedicTranslate understands that the final hurdle of your international journey shouldn’t be a source of legal anxiety. Our role is to serve as a meticulous facilitator, ensuring that every piece of medical documentation you carry is accurate, compliant, and ready for official review. By professionally translating prescriptions for Japan customs, we help you align your medical needs with the rigorous standards of the Ministry of Health, Labour and Welfare (MHLW). Our goal is to make your entry into Japan as seamless as possible through proactive document coordination and precise linguistic support. We strictly adhere to the regulatory distinctions set by the Japanese government. It’s vital to remember that you may bring up to a one-month supply of prescription medicine, while over-the-counter (OTC) medicine is allowed up to a two-month supply without a Yunyu Kakunin-sho. These two limits are never conflated in our guidance. Our coordination services ensure that your specific quantities are clearly documented, helping you avoid the common pitfalls that lead to secondary inspections or delays at the customs counter. ### Our Airport Customs Form Guidance Service Navigating the “Restricted Items” section of the Visit Japan Web portal requires more than just a basic understanding of your medications. We provide a step-by-step walkthrough of the digital declaration process tailored to your specific health profile. Our team reviews your medication list against the most current 2026 Japanese prohibited substances lists. This is vital because certain common ingredients in Western medications are strictly banned in Japan. By identifying these issues before you fly, we significantly reduce the risk of medication seizure or legal complications at the airport. We don’t just tell you what to declare; we help you organize the supporting evidence that justifies your “Yes” response on the customs form. ### Securing Your Health Journey in Japan Your need for reliable medical support doesn’t end once you leave the airport terminal. Since foreign prescriptions cannot be refilled at Japanese pharmacies, you’ll eventually need to consult a local physician to obtain a domestic equivalent. We assist with healthcare navigation by helping you prepare the translated medical history and records necessary for a Japanese doctor to understand your ongoing treatment plan. This comprehensive approach ensures your medications remain legal and accessible throughout your stay, whether you’re a short-term visitor or a long-term resident in the Kansai region. **Applying for a Yunyu Kakunin-sho?** MHLW normally processes complete applications within a few business days (excluding weekends and Japanese holidays), but timing is not guaranteed, and NCD permissions need at least 14 days. Start early. ## Airport Customs Support Packages Fixed-price coordination and certified translation, with a standard 72-hour document turnaround. ### Admin Support Only $180 AUD - Medication list review against current import rules - Customs declaration walkthrough (Visit Japan Web or paper) - Document checklist tailored to your itinerary [Get started](https://platform.medictranslate.com/) Most chosen### Complete Import Package $249 AUD - Everything in Admin Support - Certified prescription & medical letter translation - Yunyu Kakunin-sho application coordination [Get started](https://platform.medictranslate.com/) ### Complete + Notarisation $548 AUD - Everything in the Complete Import Package - Notarised translations, for cases where a receiving authority specifically requires notarised documents - Priority coordination support [Get started](https://platform.medictranslate.com/) Supported languages: English and German. Additional translation pages billed per page. Not sure which package fits? [Contact us](https://medictranslate.com/contact/) or message us on WhatsApp at +81 80 2453 8466. ## Preparing for a Seamless Arrival in Japan Navigating the complex regulations of the Ministry of Health, Labour and Welfare (MHLW) doesn’t have to be a source of stress during your journey. By accurately calculating your personal supply limits, the one-month prescription cap versus the two-month over-the-counter allowance, you establish a clear record of legal compliance. Choosing the Red Channel and presenting organized documentation ensures that your interaction with customs officers is efficient and transparent. The final key to success is translating prescriptions for Japan customs so that your medical needs are understood by local authorities without delay. MedicTranslate acts as your meticulous facilitator: certified medical translation with a standard 72-hour turnaround, plus expert healthcare navigation to help you organize your Yunyu Kakunin-sho and customs paperwork before you even leave home. We look forward to helping you start your time in Japan with complete confidence and legal security. ## Frequently Asked Questions Do I need to declare my daily birth control or vitamins on the Japan customs form?Yes, you should declare all medications and supplements to ensure full transparency during your entry. While vitamins are generally categorized as over-the-counter items with a two-month allowance, birth control is a prescription medication that follows the one-month supply limit. Marking “Yes” on your form allows you to discuss these items openly with an officer, which prevents misunderstandings if your luggage is selected for a random inspection. Can I bring a 3-month supply of antidepressants if I have a medical certificate?No, a medical certificate from your doctor is not sufficient for a three-month supply of prescription medication. Under Ministry of Health, Labour and Welfare (MHLW) regulations, any prescription supply exceeding the one-month limit requires an official Yunyu Kakunin-sho import certificate. You must obtain this document before you arrive in Japan. Without it, customs officers are typically required to confiscate the portion of your medication that exceeds the one-month limit. What happens if I forget to declare my medication and customs finds it?Failing to declare medications can result in immediate confiscation, financial penalties, or legal detention. If you proceed through the Green Channel and an officer discovers undeclared prescription drugs, it may be treated as a violation of the Pharmaceutical Affairs Law. Even for routine medications, honesty is the safest policy. It is always better to choose the Red Channel and have your documentation verified by a customs officer. Is a medical certificate from my home country doctor enough for Japan customs?A medical certificate is a vital supporting document, but it does not replace the mandatory Yunyu Kakunin-sho for larger supplies. For amounts under the one-month threshold, a doctor’s letter is often sufficient for verification. However, translating prescriptions for Japan customs into Japanese significantly streamlines the process. It allows officers to quickly confirm that your medication names and dosages align with local pharmaceutical standards and safety regulations. How do I use the Visit Japan Web QR code at the customs kiosk?You use the QR code by scanning it at an electronic customs kiosk located in the arrivals hall. After scanning your passport and the code, the machine will process your data and print a declaration record. If you’ve declared restricted items like medication, the system will usually direct you to a staffed counter. There, an officer will perform a physical check of your medications and your supporting medical certificates. Can I bring ADHD medication like Adderall or Ritalin to Japan in 2026?Adderall is strictly prohibited in Japan because it contains amphetamines, which are illegal under all circumstances. Ritalin is classified as a psychotropic and requires specific, advance permission from the Narcotics Control Department if you carry more than a limited amount. Attempting to bring prohibited stimulants like Adderall into the country can lead to arrest and criminal prosecution. Always check the prohibited list before finalizing your travel plans. What is the “Red Channel” and should I always use it for prescriptions?The Red Channel is the designated lane for travelers who have goods to declare to customs. You should use this channel if you’re carrying any medication that requires a Yunyu Kakunin-sho or if you’ve marked “Yes” for restricted items on your declaration form. Using the Red Channel is a proactive way to ensure your entry is legal. It provides a formal setting to present your documentation and have your supply verified. How long does it take to get a Yunyu Kakunin-sho for my trip?According to MHLW guidance, complete applications are normally processed within a few business days (excluding weekends and Japanese national holidays), but processing time is not guaranteed and incomplete applications take longer. Medications requiring Narcotics Control Department permission must be applied for at least 14 days before travel. The most common cause of delay is an incomplete or inconsistent application, which is exactly what professional translation and coordination help you avoid. Start your assessment as early as possible so your paperwork is complete and certified well before departure. If you’re feeling overwhelmed by these regulations or need assistance with your documentation, please [contact MedicTranslate](https://medictranslate.com/contact/) for coordination help. We are here to ensure your medical paperwork is organized and compliant for your journey to Japan. **Disclaimer.** This article is for general information only and is not medical or legal advice. Rules in Japan can change, so please confirm current requirements with the Japanese Ministry of Health, Labour and Welfare (MHLW) or other official sources before acting. MedicTranslate provides medical translation and healthcare coordination services and does not provide medical treatment, diagnosis, or pharmaceutical supply. ## Get Expert Airport Customs Form Guidance for Your Japan Trip Our coordination specialists are ready to help you prepare your Yunyu Kakunin-sho application, translate your prescriptions, and organise your customs documentation so it stands up to official scrutiny. [Start your document review](https://platform.medictranslate.com/) Prefer to talk first? [Contact us](https://medictranslate.com/contact/) or WhatsApp +81 80 2453 8466 **Categories:** Announcements, medical tourism, Uncategorized **Tags:** Japan customs, medication import Japan, MHLW, Prescription Translation, Travel to Japan, Visit Japan Web, Yunyu Kakunin-sho --- ### [Translation Services: Online and In-Person Support](https://www.medictranslate.com/translation-services-online-and-in-person-support/) **Published:** November 11, 2024 **Author:** ginipighost@gmail.com **Content:** Learn how our translators assist during medical visits. **Categories:** Uncategorized --- ### [Cold & flu medicine in Japan](https://www.medictranslate.com/cold-flu-medicine-in-japan/) **Published:** July 19, 2026 **Author:** @dmin@li **Content:** OTC cold and flu guide · Japan# Cold and Flu Medicine in Japan: What Foreigners Should Know Japanese cold remedies often combine ingredients for fever, pain, cough, congestion and runny nose. Learn what to check before choosing a product. By the MedicTranslate Team · Updated 13 July 2026 ![Cold and flu care items including tissues, tea, thermometer, lozenges and unbranded medicines in a Japanese-style home setting](https://www.medictranslate.com/wp-content/uploads/2026/07/cold-and-flu.jpg) Cold and flu products may contain several active ingredients for fever, pain, cough, congestion and runny nose. **In this guide**1. [Quick summary](#summary) 2. [Cold, influenza or something else?](#cold-or-flu) 3. [Combination products](#combination) 4. [Common ingredients](#ingredients) 5. [How to choose safely](#choose) 6. [Duplicate ingredients](#duplication) 7. [Drowsiness and driving](#drowsiness) 8. [Higher-risk patients](#higher-risk) 9. [At the pharmacy](#pharmacy) 10. [When to see a doctor](#medical-care) 11. [Bringing cold medicine to Japan](#travel) 12. [FAQs](#faq) ## Key points - Many Japanese cold remedies contain several active ingredients rather than one medicine. - Choose by symptoms and active ingredients, not only by a familiar-looking brand or package. - Check for duplicate acetaminophen, ibuprofen, antihistamines, cough suppressants and decongestants. - Some products can cause drowsiness and must not be combined with alcohol or certain other medicines. - OTC medicines relieve symptoms; they do not confirm whether you have influenza, COVID-19, pneumonia or another condition. - Seek medical care for severe, worsening or persistent symptoms and for medically vulnerable patients. ## Is it a cold, influenza or something else? A common cold can cause a runny or blocked nose, sneezing, sore throat and cough. Influenza often causes a more sudden illness with fever, chills, marked fatigue, headache and muscle aches, although symptoms vary. COVID-19, pneumonia, asthma, allergies and other conditions can overlap with cold or flu symptoms. A pharmacy product cannot establish the diagnosis. **OTC cold medicine treats symptoms only.** Prescription antiviral treatment for influenza is a separate clinical decision and requires assessment by a healthcare professional. Consider medical assessment when symptoms are unusually severe, a patient is at higher risk of complications, or the illness is not following an expected course. ## Why Japanese cold medicines often contain several ingredients Japanese products labelled as a general cold remedy may be formulated to address several symptoms at once, including fever, headache, sore throat, cough, phlegm, sneezing, runny nose and congestion. For example, current English entries in Japan’s Find OTC Medicines database show products combining an analgesic or fever reducer with an antihistamine, cough suppressant, decongestant, caffeine or anti-inflammatory ingredient. **The advantage:** one product may cover several symptoms. **The risk:** the same product may include ingredients you do not need, cannot safely use or have already taken in another medicine. ## Common active ingredients you may encounter The table below explains common ingredient roles. It is not a list of products that are suitable for every patient. Ingredient Common role What to check Acetaminophen アセトアミノフェン Fever and pain relief Check all pain and cold products to avoid duplicate acetaminophen. Ibuprofen イブプロフェン Fever, pain and inflammation Ask before use with stomach ulcers, kidney disease, pregnancy, asthma reactions or other anti-inflammatory medicines. Chlorpheniramine クロルフェニラミン Runny nose and sneezing May cause drowsiness and may duplicate an allergy medicine. Dextromethorphan デキストロメトルファン Cough suppression Check interactions with prescription medicines and whether suppressing the cough is appropriate. Dihydrocodeine ジヒドロコデイン Cough suppression Can cause drowsiness and has important age, interaction and travel-import considerations. Pseudoephedrine プソイドエフェドリン Nasal decongestion Ask before use with hypertension, heart disease, glaucoma, prostate problems or interacting medicines. dl-Methylephedrine dl-メチルエフェドリン Cough and airway symptoms May not be suitable with some heart, thyroid or blood-pressure conditions. Caffeine 無水カフェイン Included in some headache and combination remedies Count other caffeine sources and check whether it may affect sleep, anxiety or heart symptoms. Tranexamic acid トラネキサム酸 Used in some products for throat inflammation Tell the pharmacist about clotting history and current medicines. **Ingredient names can be unfamiliar even when the symptom claim looks familiar.** Show the pharmacist every medicine you are already using. ## A safer way to choose a cold medicine ### Identify the main symptoms Decide whether the priority is fever and pain, cough, sore throat, runny nose, congestion or another symptom. Avoid an “all-in-one” product when several included ingredients are unnecessary. ### List everything already taken Include prescription medicines, pain relievers, allergy tablets, sleep aids, cough products and medicines taken earlier that day. ### Check the complete active-ingredient panel Compare every ingredient and its amount. Do not judge a product by the large symptom words on the front. ### Confirm patient restrictions Tell the pharmacist about age, pregnancy, breastfeeding, allergies, asthma, stomach ulcers, heart disease, hypertension, glaucoma, prostate problems, liver or kidney disease. ### Read the drowsiness and driving warning Some cold medicines contain sedating antihistamines or cough suppressants. Follow all warnings about driving, operating machinery and alcohol. ### Follow the exact Japanese label Do not apply directions from an overseas product to a Japanese medicine. Strengths, formulations and authorised age ranges may differ. ## Avoid accidental duplicate ingredients Duplicate dosing is one of the most important risks with combination cold medicine. The brand names can be completely different while the active ingredient is the same. ### Common duplication patterns - Cold medicine plus a separate acetaminophen or paracetamol product - Cold medicine plus an ibuprofen pain reliever - Cold medicine plus an allergy antihistamine - Night-time cold medicine plus a sleep aid - Cough medicine plus a multi-symptom cold product ### What to show the pharmacist - Original boxes and blister packs - Photographs of all ingredient panels - Prescription list - The exact time each product was taken - Any medicine purchased overseas ## Possible overdose requires prompt advice Seek urgent professional advice when you may have taken more than directed or combined products containing the same ingredient, even when you initially feel well. Call 119 for a serious or life-threatening emergency. ## Drowsiness, alcohol and driving Some Japanese cold remedies contain antihistamines, codeine-related cough suppressants or other ingredients that can reduce alertness. The package may warn users not to drive or operate machinery. - Do not combine a sedating cold medicine with alcohol. - Check prescription medicines, sleep aids and allergy medicines for additional sedation. - Do not assume that feeling awake means driving is safe. - Follow the warning for the exact product and ask a pharmacist when uncertain. ## Children, pregnancy, older adults and chronic illness CH### Children Use only a product authorised for the child’s exact age and follow its current directions. Do not reduce an adult dose by guesswork. See [ Buying Children’s Fever and Pain Medicine in Japan ](https://www.medictranslate.com/childrens-fever-pain-medicine-japan/). PG### Pregnancy or breastfeeding Ask a doctor or pharmacist before using a combination cold product. Suitability depends on every ingredient, stage of pregnancy and the patient’s health. OA### Older adults Sedation, falls, urinary retention, glaucoma, blood-pressure effects and interactions may be more significant. Bring a complete medication list. CC### Chronic conditions Ask before use when the patient has heart disease, hypertension, asthma, glaucoma, prostate enlargement, stomach ulcers, liver disease or kidney disease. ## Useful Japanese phrases at the pharmacy **風邪薬について、薬剤師に相談したいです。** Kazegusuri ni tsuite, yakuzaishi ni sōdan shitai desu. I would like to speak with a pharmacist about cold medicine. **主な症状は、発熱と咳です。** Omona shōjō wa, hatsunetsu to seki desu. The main symptoms are fever and cough. **今日、すでにこの薬を飲みました。** Kyō, sudeni kono kusuri o nomimashita. I have already taken this medicine today. **同じ成分が重複していませんか？** Onaji seibun ga jūfuku shite imasen ka? Are any of the same active ingredients duplicated? **眠くなる成分は入っていますか？** Nemuku naru seibun wa haitte imasu ka? Does this contain an ingredient that causes drowsiness? **運転しても大丈夫ですか？** Unten shite mo daijōbu desu ka? Is it safe to drive after taking this? ![Pharmacist helping a customer choose cold and flu medicine in a modern Japanese pharmacy](https://www.medictranslate.com/wp-content/uploads/2026/07/Pharmacy.jpg) Show the pharmacist every medicine already taken so duplicate ingredients can be identified. You can also use the English [ Find OTC Medicines database ](https://search.jsm-db.info/sp_en/) to review participating products by symptom and ingredient before speaking with the pharmacist. ## When to see a doctor rather than continue self-treatment Seek medical assessment when symptoms are severe, unusual, rapidly worsening or continuing beyond the product’s stated self-treatment period. - difficulty breathing, chest pain, blue lips or collapse; - confusion, severe weakness, seizure or difficulty waking; - dehydration, inability to keep fluids down or markedly reduced urination; - high or persistent fever, severe headache or stiff neck; - coughing blood, severe wheezing or worsening asthma; - a serious allergic reaction or widespread blistering rash; - possible overdose or duplicate dosing; or - illness in an infant or medically vulnerable person. ![Doctor discussing cold and flu symptoms with a patient in a modern Japanese clinic](https://www.medictranslate.com/wp-content/uploads/2026/07/Doctor-consultation.jpg) Seek clinical assessment when symptoms are severe, unusual, persistent or worsening. For appropriate non-emergency concerns, MedicTranslate can assist with selected enquiries through [online telemedicine](https://www.medictranslate.com/dr-akebane-telemedicine-online/) or provide information about [foreign-friendly clinics](https://www.medictranslate.com/foreign-friendly-clinics/). The clinician decides whether remote or in-person care is appropriate. ## Bringing overseas cold medicine into Japan Buying a cold medicine legally in Japan and importing an overseas cold product are separate issues. Import requirements depend on the complete formula, concentration, quantity and regulatory classification. Overseas “cold and flu”, “sinus”, “day and night” and cough products deserve careful review because they may include pseudoephedrine, codeine-related ingredients, stimulants or several active ingredients. **Check every ingredient.** A permitted pain reliever in the formula does not make the complete combination product automatically permissible to bring into Japan. Review MedicTranslate’s [ prohibited and restricted medication guide ](https://www.medictranslate.com/prohibited-medication-japan/) and the [ medication import and customs-document pathway ](https://www.medictranslate.com/airport-custom-form/) before departure. ## When medicine translation can help A translated medication list can help a Japanese pharmacist or doctor identify an overseas brand, active ingredients, strengths and recent dosing. This is particularly useful when the product contains several ingredients. MedicTranslate can assist with [prescription and medication-list translation](https://www.medictranslate.com/translation/) and [language support](https://www.medictranslate.com/interpreters/) for selected healthcare appointments. ## Frequently asked questions Can I buy cold medicine over the counter in Japan? Yes. Japanese pharmacies and drugstores sell many OTC cold remedies. The ingredients, age restrictions and warnings differ by product, so ask a pharmacist or registered seller for help. Are Pabron and Benza Block the same? No. They are brand families with different products and formulas. Compare the exact active ingredients and package directions rather than treating the brands as equivalent. Do Japanese cold medicines contain acetaminophen? Some do, while others contain ibuprofen or different ingredients. Check the complete formula and avoid combining the product with another acetaminophen or paracetamol medicine. Can Japanese cold medicine make me drowsy? Yes. Some products contain sedating antihistamines or cough suppressants. Follow the package warnings about driving, machinery, alcohol and other sedating medicines. Can I take cold medicine with an allergy tablet? Do not combine them until the ingredients have been checked. Many cold remedies already contain an antihistamine. Can I use Japanese cold medicine for influenza? OTC medicine may relieve some symptoms, but it does not diagnose or specifically treat influenza. Seek clinical assessment when influenza is suspected, especially for high-risk or seriously unwell patients. Can children take adult Japanese cold medicine? Do not reduce an adult product by guesswork. Use only a product authorised for the child’s exact age and follow its current directions or professional advice. Can MedicTranslate recommend which cold medicine I should buy? No. Product selection and treatment advice must come from a pharmacist, doctor or other qualified healthcare professional. MedicTranslate provides translation, import guidance and healthcare coordination. ## Need help understanding a medicine in Japan? MedicTranslate can translate medication information, help review likely travel-import documentation needs and coordinate selected healthcare or language-support enquiries. Clinical advice remains with qualified professionals. [Contact MedicTranslate](https://www.medictranslate.com/contact-us/) [Check a travel medicine](https://www.medictranslate.com/prohibited-medication-japan/) **Medical disclaimer:** This article provides general information and does not recommend a product or dose for an individual. Product formulas, classifications and availability may change. Read the current Japanese label and consult a pharmacist or doctor, particularly for children, pregnancy, breastfeeding, older adults, chronic illness, allergies or concurrent medicines. Call 119 for a serious or life-threatening emergency in Japan. ## Official and supporting sources 1. [ Japan Self-Medication Database Center: Find OTC Medicines ](https://search.jsm-db.info/sp_en/) 2. [ Find OTC Medicines: Pabron Gold A Tablets product information ](https://search.jsm-db.info/sp_en/detail.php?txtID=4987306000478) 3. [ Find OTC Medicines: Benza Block L product information ](https://search.jsm-db.info/sp_en/detail.php?txtID=4987910000105) 4. [ PMDA: Guidance on Appropriate Medication for Elderly Patients ](https://www.pmda.go.jp/files/000232249.pdf) 5. [ Ministry of Health, Labour and Welfare: guidance on antipyretic medicine and professional consultation ](https://www.mhlw.go.jp/stf/covid-19/qa_02.html) 6. [ Ministry of Health, Labour and Welfare: influenza Q&A ](https://www.mhlw.go.jp/bunya/kenkou/kekkaku-kansenshou01/qa_eng.html) 7. [ Ministry of Health, Labour and Welfare: bringing medicines for personal use into Japan ](https://www.mhlw.go.jp/stf/seisakunitsuite/bunya/kenkou_iryou/iyakuhin/kojinyunyu/topics/tp010401-1_00001.html) **Categories:** Uncategorized --- ### [How to Find Over The Counter (OTC) Medicine Equivalent in JP](https://www.medictranslate.com/how-to-find-over-the-counter-otc-medicine-equivalent-in-jp/) **Published:** July 18, 2026 **Author:** @dmin@li **Content:** OTC medicine guide · Japan# How to Find a Japanese OTC Medicine Equivalent An overseas brand may not exist in Japan, and a similar-looking Japanese product may contain different ingredients. Compare the active ingredient, strength, dosage form and warnings before buying. By the MedicTranslate Team · Updated 13 July 2026 ![Medical translator preparing prescription and medication information for a traveller to Japan](https://www.medictranslate.com/wp-content/uploads/2026/06/Translator.jpg) Accurate ingredient and strength information is essential when comparing an overseas medicine with a Japanese OTC option. **In this guide**1. [Quick summary](#summary) 2. [Why equivalents are not exact](#not-exact) 3. [Information to collect](#information) 4. [Seven-step matching process](#process) 5. [Japanese OTC medicine classes](#classes) 6. [What must be compared](#compare) 7. [Common problem categories](#common-problems) 8. [At the pharmacy](#pharmacy) 9. [English search tools](#online-tools) 10. [Bringing medicine into Japan](#travel) 11. [When to seek medical care](#medical-care) 12. [FAQs](#faq) ## Key points - A brand-name match does not prove that two medicines are equivalent. - Compare every active ingredient, the amount per unit, dosage form and release type. - Japanese combination products may contain additional ingredients for cough, allergy, sleep or congestion. - Some OTC medicines require pharmacist involvement, while others may be sold by a pharmacist or registered seller. - Use the exact Japanese package directions rather than instructions from an overseas product. - See a doctor when symptoms are severe, unusual, persistent or unsuitable for self-treatment. ## “Equivalent” does not always mean the same medicine Two products may be promoted for the same symptom but contain different active ingredients. They may also differ in strength, tablet type, release mechanism, age restrictions, contraindications or additional ingredients. **Do not select a Japanese medicine solely because the packaging, colour, brand family or symptom claim resembles a product used overseas.** ## Collect this information about your usual medicine Bring the original box, blister pack, dispensing label or a clear photograph. The front of the package is not enough; the pharmacist needs the complete ingredient and strength information. ### Product details - Brand name - Generic or active ingredient names - Amount of each ingredient per tablet, capsule, millilitre or dose - Tablet, liquid, cream, spray, patch or other dosage form - Immediate-release, extended-release or modified-release form ### Patient details - Age and weight where relevant - Main symptom and duration - Allergies and previous reactions - Pregnancy or breastfeeding - Medical conditions and other medicines ![Healthcare form being reviewed to confirm medicine and patient information](https://www.medictranslate.com/wp-content/uploads/2024/11/Customs-Form-Assistance.webp) Bring the complete label, ingredient list and strength information rather than relying only on the front of the package. ## A seven-step process for finding a suitable Japanese option ### Identify the active ingredient Find the generic name rather than relying only on the brand. One overseas brand can have several formulations, and the same brand family may use different ingredients in different countries. ### Record the exact strength Write down the amount of each active ingredient per tablet, capsule, millilitre, sachet, patch or stated dose. ### Confirm the dosage form and release type A liquid, chewable tablet, enteric-coated tablet and extended-release tablet cannot be treated as equivalent merely because they contain the same ingredient. ### Search by ingredient or indication Use the English Find OTC Medicines database to explore participating Japanese products by body area or indication. Treat the result as a starting point rather than an individual recommendation. ### Show the pharmacist the original information Present the package, ingredient list, medicine record and details of everything already taken. Ask whether the proposed Japanese product duplicates any ingredient. ### Compare the complete Japanese label Check active ingredients, age restrictions, contraindications, warnings, dosage intervals, maximum duration and whether the medicine can cause drowsiness. ### Follow the Japanese product directions Do not apply an overseas dosing schedule to a Japanese product. When the match is uncertain, do not substitute without advice from a pharmacist or doctor. ## Understanding Japan’s OTC medicine classes Japan groups non-prescription medicines according to potential risk and the level of professional involvement required. Packaging may display the classification in Japanese. Category General risk level Who provides information Practical meaning Pharmacist-intervention / behind-the-counter products Products requiring direct pharmacist involvement Pharmacist You may need to answer screening questions before purchase. Type 1 OTC Higher potential risk among ordinary OTC classes Pharmacist Ask for the pharmacist; availability may depend on pharmacist hours. Type 2 OTC Moderate potential risk Pharmacist or registered seller Common cold, pain and gastrointestinal products may fall in this class. Type 3 OTC Relatively lower potential risk Pharmacist or registered seller Professional advice is still appropriate when the product or symptoms are uncertain. **The class is not a guarantee that a medicine is suitable for you.** OTC products can still cause serious adverse effects, interact with other medicines or be inappropriate for a particular condition. ## What must match before products can be considered similar? AI### Active ingredient Compare the generic ingredient, including salt or chemical form where relevant. Similar symptom claims are not enough. MG### Strength Confirm the amount per unit and per stated dose. Do not compare only the number of tablets. FM### Formulation Tablets, capsules, syrups, creams, sprays, patches and suppositories have different instructions and uses. RT### Release type Immediate-release and extended-release products may require different dosing intervals and must not be swapped casually. EX### Extra ingredients Japanese products may include caffeine, antihistamines, cough suppressants, decongestants or sedating ingredients. PT### Patient restrictions Check age, pregnancy, breastfeeding, allergies, chronic disease and interactions with current medicines. ## Medicine categories where travellers commonly make mistakes ### Cold and flu products These commonly contain several ingredients. A Japanese cold product may combine a fever reducer, antihistamine, cough suppressant, expectorant and other ingredients. It may not be comparable to the single-symptom product used overseas. ### Pain and fever medicine Products may contain acetaminophen, ibuprofen, aspirin or another analgesic. Each has different restrictions and should not be selected by brand familiarity alone. ### Allergy medicine Antihistamines differ in sedation, duration and contraindications. Some products marketed for colds also contain an antihistamine, creating an accidental duplicate. ### Stomach and digestive medicine “Stomach medicine” can refer to antacids, acid-reducing medicines, digestive enzymes, anti-diarrhoeal products, laxatives or multi-ingredient traditional formulations. Identify the symptom and active ingredient. ### Sleep and travel-sickness products Some contain sedating antihistamines. Combining them with alcohol, prescription sedatives or another antihistamine may be unsafe. ### Topical creams, patches and sprays Topical products may contain anti-inflammatory medicines, local anaesthetics, antihistamines or counter-irritants. Check where the product can be applied and whether broken skin, pregnancy, age or sun exposure affects use. ## How to ask for help at a Japanese pharmacy A pharmacy may be marked **薬局** (*yakkyoku*), while a retail drugstore is often labelled **ドラッグストア**. Ask specifically for a pharmacist when your medicine history, symptoms or proposed substitution are complex. **この薬と同じ有効成分の市販薬はありますか？** Kono kusuri to onaji yūkō seibun no shihanyaku wa arimasu ka? Is there an OTC medicine with the same active ingredient as this medicine? **有効成分と含有量を確認していただけますか？** Yūkō seibun to ganyūryō o kakunin shite itadakemasu ka? Could you check the active ingredient and strength? **この薬と一緒に使っても大丈夫ですか？** Kono kusuri to issho ni tsukatte mo daijōbu desu ka? Is it safe to use this together with this medicine? **薬剤師に相談したいです。** Yakuzaishi ni sōdan shitai desu. I would like to speak with a pharmacist. **Show, do not translate from memory.** Present the package, active-ingredient list and a written medication record. This reduces the risk of spelling or pronunciation errors. ## English tools for researching Japanese medicines ### Find OTC Medicines The Japan Self-Medication Database Center provides an English search interface for participating Japanese OTC medicines. Users can search by body area or indication and review product information. [ Search Japanese OTC medicines in English ](https://search.jsm-db.info/sp_en/) ### PMDA medicine information PMDA provides safety information and links to product information. English-translated package inserts are references only; the current Japanese insert remains the official document. [ View PMDA English-translated package-insert information ](https://www.pmda.go.jp/english/safety/info-services/drugs/package-inserts/0001.html) **Online information can become outdated.** Confirm the current physical package and ask the pharmacist when the ingredient, warnings or patient suitability are uncertain. ## When translation can help Translation is useful when a product has several active ingredients, the dispensing label is handwritten, the medicine is extended-release, or the patient has a complex treatment history. ![Digital multilingual translation support for medicine and healthcare communication](https://www.medictranslate.com/wp-content/uploads/2024/11/Translation-Services-Anywhere.webp) Multilingual medicine information can help Japanese pharmacists and clinicians understand overseas product details. MedicTranslate can assist with [prescription and medication-list translation](https://www.medictranslate.com/translation/), including active ingredients, strengths and dosing information supplied in the original document. ## Finding a Japanese alternative is separate from importing medicine A medicine being sold OTC in Japan does not determine whether you may legally carry a different overseas product into Japan. Import rules depend on the full formula, quantity, dosage form and regulatory classification. Combination cold, sinus, cough, sleep and stimulant-containing products require particular care because one ingredient may be restricted even when the main ingredient is common. Review MedicTranslate’s [ prohibited and restricted medication guide ](https://www.medictranslate.com/prohibited-medication-japan/) and the [ medication import and customs-document pathway ](https://www.medictranslate.com/airport-custom-form/) before travelling. ## When to stop searching for an OTC substitute and see a doctor OTC treatment is intended for common symptoms that consumers can recognise and manage safely. Medical assessment is more appropriate when symptoms are severe, unusual, persistent, worsening or repeatedly returning. - difficulty breathing, chest pain, collapse or confusion; - severe allergic reaction, facial swelling or widespread blistering rash; - significant bleeding, repeated vomiting or severe dehydration; - possible overdose or accidental duplicate dosing; - new neurological symptoms or a sudden severe headache; - symptoms in an infant, frail older person or medically vulnerable patient; or - a condition that requires a prescription medicine or continuing clinical monitoring. For suitable non-emergency concerns, MedicTranslate can assist with selected enquiries through [online telemedicine](https://www.medictranslate.com/dr-akebane-telemedicine-online/) or provide information about [foreign-friendly clinics](https://www.medictranslate.com/foreign-friendly-clinics/). The clinician determines whether remote or in-person care is appropriate. ## Frequently asked questions Can I search for a Japanese medicine using an overseas brand name? You can use the brand as a starting point, but the active ingredients, strength and formulation must be identified before comparing products. Does the same active ingredient mean the products are identical? No. Strength, dosage form, release type, inactive ingredients, age limits and package directions may differ. Can a drugstore employee help me choose a medicine? Depending on the product class, information may be provided by a pharmacist or registered seller. Ask specifically for a pharmacist when the comparison or medical history is complex. Can I use my overseas dosing instructions for a Japanese product? No. Follow the directions for the exact Japanese product or instructions from a qualified healthcare professional. Why do Japanese cold medicines contain so many ingredients? Many are combination products designed to address several symptoms. This increases the importance of checking for duplicated fever, allergy, cough, congestion or sedating ingredients. Is an OTC medicine automatically safe during pregnancy? No. Pregnancy and breastfeeding restrictions differ by ingredient and product. Ask a doctor or pharmacist before use. Can MedicTranslate recommend the closest Japanese medicine? MedicTranslate can translate and organise medicine information, but product selection and clinical advice must come from a pharmacist, doctor or other qualified healthcare professional. Does buying a medicine in Japan mean I can take it back to my country? Not necessarily. Your destination country may restrict ingredients or quantities that are legal in Japan. Check the destination country’s import rules before travelling. ## Need help identifying or translating a medicine? MedicTranslate can translate prescriptions, medication lists and product information, and assist travellers with general Japanese medication-import guidance. Medicine selection and dosing remain with qualified healthcare professionals. [Contact MedicTranslate](https://www.medictranslate.com/contact-us/) [Check a travel medicine](https://www.medictranslate.com/prohibited-medication-japan/) **Medical disclaimer:** This article provides general information and does not confirm that two medicines are therapeutically equivalent or suitable for an individual. Product formulations, classifications and availability may change. Read the current Japanese package insert and consult a pharmacist or doctor, particularly for children, pregnancy, breastfeeding, chronic illness, allergies or concurrent medicines. Call 119 for a serious or life-threatening emergency in Japan. ## Official and supporting sources 1. [ PMDA: Regulation and Review Process of OTC Drugs in Japan, updated May 2026 ](https://www.pmda.go.jp/english/int-activities/training-center/0005.html) 2. [ PMDA: Classes and regulation of OTC drugs in Japan ](https://www.pmda.go.jp/files/000152069.pdf) 3. [ Japan Self-Medication Database Center: Find OTC Medicines ](https://search.jsm-db.info/sp_en/) 4. [ PMDA: English-translated package inserts ](https://www.pmda.go.jp/english/safety/info-services/drugs/package-inserts/0001.html) 5. [ PMDA: Initiatives against abuse and overdose of OTC drugs ](https://www.pmda.go.jp/files/000274892.pdf) 6. [ Japan National Tourism Organization: bringing medication into Japan ](https://www.japan.travel/en/ca/bringing-medication-into-japan/) **Categories:** Uncategorized --- ### [Buying Children’s Fever and Pain Medicine in Japan](https://www.medictranslate.com/buying-childrens-fever-and-pain-medicine-in-japan/) **Published:** July 17, 2026 **Author:** @dmin@li **Content:** Parent medicine guide · Japan# Buying Children’s Fever and Pain Medicine in Japan: A Safety Guide for Parents Children’s medicines in Japan vary by formulation, strength, active ingredient and permitted age. This guide explains what to check before buying or giving a product. By the MedicTranslate Team · Updated 13 July 2026 ![Doctor checking a child’s temperature during a medical consultation](https://www.medictranslate.com/wp-content/uploads/2025/09/doctor_02-300x200.webp) Bring the child’s exact age, weight, symptoms and a record of medicines already given. **In this guide**1. [Quick summary](#summary) 2. [When to seek urgent care](#emergency) 3. [Before buying medicine](#before-buying) 4. [Acetaminophen and paracetamol](#acetaminophen) 5. [Medicine forms in Japan](#forms) 6. [Combination products](#combination) 7. [Age, weight and measuring](#age-weight) 8. [At the pharmacy](#pharmacy) 9. [Giving medicine safely](#giving) 10. [Bringing medicine to Japan](#travel) 11. [Finding medical care](#care) 12. [FAQs](#faq) ## Key points - Do not give a child an adult product by simply reducing the number of tablets. - Check the exact active ingredients, strength, permitted age and package directions. - Acetaminophen and paracetamol are the same ingredient, shown in Japanese as **アセトアミノフェン**. - Many Japanese cold medicines contain several ingredients and may already include acetaminophen. - Tell the pharmacist the child’s age, current weight, symptoms, allergies and everything already taken. - Seek medical care when symptoms are severe, unusual, worsening or involve a very young or medically vulnerable child. ## When self-treatment is not appropriate Call **119** for a serious or life-threatening emergency in Japan. Seek urgent medical assessment if a child is struggling to breathe, difficult to wake, having a seizure, collapsing, showing signs of a severe allergic reaction, severely dehydrated, or becoming rapidly worse. A fever medicine may improve discomfort, but it does not identify or treat the underlying cause of the illness. Do not delay assessment because the temperature temporarily falls after medicine. ## What should you know before buying medicine? A Japanese pharmacist or registered seller can give more useful guidance when the parent provides complete, specific information. Prepare the following before entering the pharmacy. ### About the child - Exact age and date of birth - Current weight - Known allergies or previous medicine reactions - Medical conditions such as liver, kidney or heart disease - Asthma or previous reactions to pain or fever medicines ### About the illness - Main symptom and when it started - Measured temperature and how it was taken - Other symptoms such as rash, cough, vomiting or pain - Medicine already given, amount and exact time - Whether the child is drinking, urinating and behaving normally **Bring the product with you.** When the child has already received a medicine, show the pharmacist the original packaging, blister pack, label or a clear photograph of every side. ## Acetaminophen and paracetamol for children in Japan **Acetaminophen** and **paracetamol** are two names for the same active ingredient. In Japan, the ingredient is normally written as **アセトアミノフェン**. Japanese OTC databases include child-appropriate acetaminophen products in several forms, but the permitted age and directions differ by product. Some are single-ingredient fever and pain medicines; others are combination cold products containing acetaminophen together with cough, allergy or decongestant ingredients. **Single ingredient is not the same as combination medicine.** A product that contains acetaminophen plus several cold ingredients has different precautions and may cause drowsiness or interact with medicines already given. For a broader ingredient guide, see [ Acetaminophen in Japan: Tylenol, Panadol, Calonal and OTC Options ](https://www.medictranslate.com/acetaminophen-paracetamol-japan/). ## Common medicine forms parents may see Japanese children’s medicines are available in different dosage forms. The correct choice depends on the child, the product and the professional advice provided. SY### Liquid or syrup Useful when a child cannot swallow tablets. Concentrations vary, so use only the supplied measuring device and follow the exact label. GR### Granules or powder Often supplied in sachets or measured quantities. Do not guess a partial dose or divide a packet unless the current label or a professional specifically instructs you to do so. CH### Chewable tablets Some child and adolescent products are chewable, but age limits vary. Confirm that the child can safely use the product and that the ingredient is appropriate. SP### Suppositories These may be used in certain situations, including when oral medicine is difficult. Obtain professional advice on the correct product and use. TB### Tablets Many adult tablets are not authorised for younger children. Never assume that cutting or crushing an adult tablet creates a safe paediatric dose. CM### Combination cold medicine These can contain acetaminophen plus several other ingredients. They should not be selected solely because the package says “for children”. **Availability changes.** The examples above describe dosage forms, not a recommendation of a specific brand. Ask about the currently stocked product and read its current package insert. ## Why combination products require extra care A child may receive too much of one ingredient when a parent gives a fever medicine and then adds a cough, cold or “all-in-one” product containing the same ingredient. What to check Why it matters What to do Active ingredients Different brands can contain the same medicine. Check every ingredient, including アセトアミノフェン. Age restriction Products within the same brand family may have different age limits. Use the age shown on the exact package, not another product from the same brand. Drowsiness warning Some cold medicines contain antihistamines or sedating ingredients. Ask the pharmacist and follow all activity and supervision warnings. Cough ingredients Some products contain codeine-related or other cough-suppressing ingredients. Do not assume a product is suitable because it is sold OTC. Medicine already given The same ingredient may already be in the child’s prescription or overseas medicine. Show the pharmacist all products and the time of the last dose. ## Brand names can be misleading A familiar brand family may sell products with completely different active ingredients. For example, an adult pain reliever may contain aspirin, while another product in the same broad brand family may contain acetaminophen. Always read the ingredient list. ## Age, weight and measuring the medicine Children’s medicine directions can be based on age, weight or both. Use the child’s current information and the directions for the exact product. ### Confirm the child’s current weight Do not rely on an old health record when the child has grown significantly. ### Read the exact concentration Two liquids with the same ingredient can contain different amounts in each millilitre. ### Use the supplied device Use the marked syringe, cup or spoon provided with the product. Do not use an ordinary kitchen spoon. ### Record the time Write down what was given, how much and at what time to prevent accidental early or duplicate dosing. ### Do not improvise after vomiting If the child vomits after a dose, ask a doctor or pharmacist before deciding whether to repeat it. ![Bottle of prescription medicine displayed in a pharmacy](https://www.medictranslate.com/wp-content/uploads/2026/06/Meds-300x200.jpg) Check the active ingredient, strength, permitted age and current label directions before giving a child any medicine. ## Useful Japanese phrases at the pharmacy **子ども用の解熱鎮痛薬について、薬剤師に相談したいです。** Kodomo-yō no genetsu chin-tsūyaku ni tsuite, yakuzaishi ni sōdan shitai desu. I would like to speak with a pharmacist about a fever and pain medicine for a child. **子どもは〇歳で、体重は〇キロです。** Kodomo wa \_\_\_ sai de, taijū wa \_\_\_ kiro desu. The child is \_\_\_ years old and weighs \_\_\_ kilograms. **今日、すでにこの薬を飲ませました。** Kyō, sudeni kono kusuri o nomasemashita. I have already given the child this medicine today. **アセトアミノフェンが入っていますか？** Asetaminofen ga haitte imasu ka? Does this contain acetaminophen? **この薬と一緒に使っても大丈夫ですか？** Kono kusuri to issho ni tsukatte mo daijōbu desu ka? Is it safe to use this together with this medicine? ## Giving the medicine safely ### Do - Read the package and insert each time. - Check the child’s name if several children take medicines. - Use the supplied measuring device. - Record the product, amount and time. - Keep medicines in the original container. - Store them out of sight and reach of children. ### Do not - Use an adult product without professional advice. - Combine two products before checking every ingredient. - Guess a dose from an overseas product. - Use a kitchen teaspoon for liquid medicine. - Call medicine “candy” to persuade a child to take it. - Continue self-treatment when symptoms are worsening. If granules or liquid medicine are mixed with food or drink, use only a small amount that the child will consume completely. Do not mix medicine into a full bottle or large meal unless the pharmacist has confirmed that this is appropriate. ## Bringing children’s medicine into Japan A product sold for children overseas is not automatically unrestricted in Japan. The import classification depends on the full ingredient list, quantity and dosage form. Combination cough, cold, allergy or “night-time” medicines require particular care because they may contain ingredients regulated differently in Japan. **Check the complete formula.** Do not assess a medicine only by the words “children’s”, “fever”, “cold” or “pain relief” on the front of the package. Review MedicTranslate’s [ prohibited and restricted medication guide for Japan ](https://www.medictranslate.com/prohibited-medication-japan/) or use the [ medication import and customs-document pathway ](https://www.medictranslate.com/airport-custom-form/) when advance confirmation may be required. ## When to contact a clinic or doctor Contact a healthcare provider when the child is very young, medically vulnerable, unable to keep fluids down, has persistent or worsening symptoms, or when the parent is unsure which medicine is appropriate. For suitable non-emergency concerns, MedicTranslate can assist with selected healthcare enquiries through [online telemedicine](https://www.medictranslate.com/dr-akebane-telemedicine-online/) or provide information about [foreign-friendly clinics](https://www.medictranslate.com/foreign-friendly-clinics/). The healthcare provider determines whether remote consultation, in-person assessment or emergency care is required. ![Medical vials and syringe beside clinical documentation](https://www.medictranslate.com/wp-content/uploads/2026/05/4623536_l-300x199.jpg) Seek professional medical assessment when a child’s symptoms are severe, persistent or worsening. MedicTranslate can also translate vaccination records, medication lists, paediatric reports and other [medical documents](https://www.medictranslate.com/translation/), or arrange [language support](https://www.medictranslate.com/interpreters/) for selected appointments. ## Reliable medicine information in English The Japanese **Find OTC Medicines** database can be searched by symptom, ingredient, dosage form and whether a product is intended for children. Product entries show current directions, age restrictions, ingredients and precautions for participating products. [ Search Japanese OTC medicines in English ](https://search.jsm-db.info/sp_en/) Always confirm the current physical package because online databases, stock and formulations can change. ## Frequently asked questions Is children’s acetaminophen available in Japan? Yes. Japanese OTC databases list child-appropriate products containing acetaminophen in several dosage forms. The permitted age, strength and directions differ by exact product. Are acetaminophen and paracetamol the same? Yes. They are two names for the same active ingredient. In Japanese it is written アセトアミノフェン. Can I give my child an adult Tylenol or Calonal product? Do not do so merely by reducing the number of tablets. Use a product and directions appropriate to the child’s age and weight, confirmed by the current label or a healthcare professional. Can I combine a fever medicine with Japanese cold medicine? Not until every active ingredient has been checked. Many cold medicines already contain acetaminophen or other ingredients that should not be duplicated. What should I tell the pharmacist? Provide the child’s exact age, current weight, symptoms, allergies, medical conditions and all medicines already given, including the amount and time of the last dose. Can I use a kitchen spoon to measure syrup? No. Use the marked syringe, cup or spoon supplied with the product because household spoons do not measure medicine reliably. Should I repeat a dose if my child vomits? Ask a doctor or pharmacist before repeating it. The appropriate action depends on the medicine, timing and circumstances. Can MedicTranslate recommend a medicine or dose? No. Product selection, dosing and treatment advice must come from a doctor, pharmacist or other qualified healthcare professional. MedicTranslate provides translation, medication-import guidance and healthcare coordination. ## Need help with a child’s healthcare information in Japan? MedicTranslate can assist with medication-list and vaccination-record translation, language support and selected clinic or telemedicine enquiries. Medical assessment and treatment remain with licensed healthcare professionals. [Contact MedicTranslate](https://www.medictranslate.com/contact-us/) [Ask about language support](https://www.medictranslate.com/interpreters/) **Medical disclaimer:** This article provides general information and does not recommend a medicine, product or dose for an individual child. Product formulations, availability and directions may change. Read the current Japanese label and consult a doctor or pharmacist, particularly for infants, medically vulnerable children, persistent symptoms, allergies or concurrent medicines. Call 119 for a serious or life-threatening emergency in Japan. ## Official and supporting sources 1. [ Japan Self-Medication Database Center: Find OTC Medicines ](https://search.jsm-db.info/sp_en/) 2. [ Find OTC Medicines: example of a children’s granule cold product containing acetaminophen ](https://search.jsm-db.info/sp_en/detail.php?txtID=4987306000486) 3. [ Find OTC Medicines: example of a child and adolescent chewable acetaminophen product ](https://search.jsm-db.info/sp_en/detail.php?txtID=4903301000333) 4. [ Pharmaceuticals and Medical Devices Agency: acetaminophen OTC and suppository precaution revisions ](https://www.pmda.go.jp/english/safety/info-services/drugs/revision-of-precautions/0010.html) 5. [ National Center for Child Health and Development: paediatric emergency care ](https://www.ncchd.go.jp/en/hospital/emergency/) 6. [ Japan National Tourism Organization: visitor hotline and emergency telephone numbers ](https://www.japan.travel/en/plan/hotline/) **Categories:** Uncategorized --- ### [What to Bring to a Doctor, Clinic or Hospital in Japan](https://www.medictranslate.com/what-to-bring-to-a-doctor-clinic-or-hospital-in-japan/) **Published:** July 15, 2026 **Author:** @dmin@li **Content:** Japan medical visit checklist · 2026 # What to Bring to a Doctor, Clinic or Hospital in Japan A complete preparation checklist for foreign residents, tourists, parents and international patients, including insurance documents, medication information, records, payment and language support. By the MedicTranslate TeamUpdated 13 July 2026 ![International patient preparing documents before attending a clinic in Japan](https://www.medictranslate.com/wp-content/uploads/2024/11/Foreign-Friendly-Clinics.webp)A few minutes of preparation can make registration and clinical communication easier. **In this guide**1. [Quick summary](#summary) 2. [Emergency care](#emergency) 3. [Master checklist](#master) 4. [Identification and insurance](#identification) 5. [Medication information](#medications) 6. [Medical records](#records) 7. [Symptoms and allergies](#symptoms) 8. [Payment and claims](#payment) 9. [Language support](#language) 10. [Children and pregnancy](#children) 11. [Appointment information](#appointment) 12. [After the visit](#after) 13. [FAQs](#faq) ## Key points - Residents should generally bring a registered My Number Card or Health Insurance Eligibility Certificate, where applicable. - Tourists should bring a passport, travel-insurance details and a payment method. - Everyone should prepare a medication list, allergy information and a concise description of the medical problem. - Bring relevant reports, imaging, referral letters and vaccination information when they could affect care. - Arrange interpretation before the appointment when detailed medical communication is likely. ## For urgent or life-threatening emergencies Call **119** in Japan for an ambulance or fire emergency. Do not delay emergency care while collecting documents or searching for an English-speaking clinic. JNTO’s visitor hotline operates 24 hours a day in English, Chinese and Korean: **050-3816-2787** within Japan or **+81-50-3816-2787** from overseas. Medical visits in Japan can involve registration forms, insurance verification, medication questions and payment before or after the consultation. The process is usually easier when your documents and medical information are organised before arrival. Requirements vary according to residence status, insurance, the facility and the type of care. Contact the provider in advance whenever possible. ## Quick master checklist - Photo identification - Japanese insurance eligibility or travel-insurance details - Appointment confirmation and clinic address - Referral letter, where required - Current medication list - Allergy and adverse-reaction information - Relevant records and test results - Brief symptom summary and timeline - Payment method - Interpreter confirmation - Maternal and Child Health Handbook, where applicable - Insurer and emergency contact details ## 1. Identification and health-insurance documents RES### Foreign residents - Residence card or other accepted photo identification - My Number Card registered for health-insurance use, called a *Myna Hokensho* - Health Insurance Eligibility Certificate, or *Shikaku Kakuninsho*, where applicable - Municipal medical-subsidy documentation, where applicable VIS### Tourists and short-term visitors - Passport - Travel or international health-insurance information - Insurer assistance telephone number - Policy or membership number - Payment method in case direct payment is required **2026 insurance update:** conventional Japanese health-insurance cards are no longer the main qualification method. Eligible patients generally use a registered My Number Card or an Eligibility Certificate. ## 2. A complete medication list List every prescription medicine, over-the-counter product and clinically relevant supplement. Include both the brand and active ingredient where possible. InformationWhat to recordWhy it mattersMedicine nameBrand and generic or active ingredientOverseas and Japanese names may differ.StrengthAmount per tablet, capsule, patch or doseThe same ingredient can be sold in different strengths.DosageHow much you take at one timeSupports safe prescribing.FrequencyOnce daily, twice daily or as requiredHelps prevent duplication and interaction problems.PurposeCondition or symptom being treatedClarifies why the medicine is used. Bring medicines in original labelled packaging when practical. Clear photos of the box, blister pack and pharmacy label can also help identification. **Import rules are separate.** Some overseas medicines are prohibited, controlled or require advance procedures in Japan. Review MedicTranslate’s [prohibited and restricted medication guide](https://www.medictranslate.com/prohibited-medication-japan/) and [medication import and customs-document pathway](https://www.medictranslate.com/airport-custom-form/). ## 3. Relevant medical records and referrals Bring records that could materially affect diagnosis, treatment or continuity of care. ### Specialist care - Referral letter - Recent specialist reports - Relevant laboratory results - Imaging reports or images when requested - Operative or pathology reports ### Ongoing or chronic care - Diagnosis summary - Recent discharge summary - Medication changes - Monitoring results - Usual treating provider details ![Medical records organised for Japanese translation before a clinic visit](https://www.medictranslate.com/wp-content/uploads/2024/11/Medical-Document-Translationq.webp)Translate records that directly affect diagnosis, medication safety or continuity of care.MedicTranslate’s [medical-document translation service](https://www.medictranslate.com/translation/) can assist with prescriptions, referral letters, reports, laboratory results and discharge summaries. **Practical approach:** place the most important information first. A concise translated clinical summary is usually easier to use than a large unsorted bundle. ## 4. A concise symptom and allergy summary - Main symptom and where it occurs - When it started and whether onset was sudden or gradual - Whether it is improving, stable or worsening - What makes it better or worse - Associated symptoms such as fever, rash, bleeding or vomiting - Medicine, food, latex and contrast-media allergies, including the reaction MHLW publishes multilingual materials intended to support communication with foreign patients. Complex histories may still benefit from professional translation. ## 5. Payment methods and insurance claims Some facilities accept cards and electronic payments; others may require cash. Tourists and uninsured patients may need to pay directly and claim reimbursement later. ### Before the visit - Ask which payment methods are accepted. - Check whether a deposit is required. - Confirm whether prior insurer authorisation is needed. - Ask whether direct billing is available. - Confirm fees for interpretation and documents. ### Keep after the visit - Itemised invoice - Official receipt - Prescription and pharmacy receipt - Medical certificate if required - Reports and insurer forms See [Japan’s Healthcare System for Foreign Residents and Visitors](https://www.medictranslate.com/japan-healthcare-system-foreigners/) for broader insurance guidance. ## 6. Translation and interpreter support Confirm language support before attending. “English available” can mean reception support only rather than a full English consultation. ![Professional medical interpreter supporting an international patient in Japan](https://www.medictranslate.com/wp-content/uploads/2024/12/Face-to-Face-Assistance.webp)Professional interpretation can support complex histories, consent and treatment instructions.Ask whether the doctor speaks your language, whether an interpreter is available, whether advance booking is required and whether translated records can be submitted beforehand. MedicTranslate can assist with [in-person or remote interpreter arrangements](https://www.medictranslate.com/interpreters/). See also [How to Find an English-Speaking Doctor or Clinic in Japan](https://www.medictranslate.com/english-speaking-doctor-clinic-japan/). ![Remote video interpretation supporting a healthcare appointment](https://www.medictranslate.com/wp-content/uploads/2024/12/Virtual-Support-via-Zoom-2.webp)Remote interpretation may be suitable when the clinic agrees and reliable audio is available. ## 7. Additional items for children and pregnancy care CH### For children - Maternal and Child Health Handbook - Vaccination records - Child medical-subsidy certificate, where applicable - Current weight and age - Paediatric medicine details - Relevant birth and development information PG### For pregnancy-related care - Maternal and Child Health Handbook - Pregnancy records and estimated due date - Recent tests and ultrasound reports - Medicines and supplements - Documents requested by the maternity provider The Maternal and Child Health Handbook records health information during pregnancy, childbirth and childhood. Bring it to maternity and paediatric appointments when you have one. ## 8. Appointment and location information - Appointment date and time - Patient or reservation number - Clinic or hospital name - Department and doctor - Address, building and floor - Instructions about referrals, fasting or tests - Interpreter confirmation - Late-arrival and cancellation instructions **Large hospitals can take time to navigate.** Allow time for registration, insurance verification and finding the correct department. 予約しています。Yoyaku shite imasu.I have an appointment. ## 9. Optional comfort and practical items - Phone and charger - Glasses and hearing aids - Water unless fasting or fluid restrictions apply - Notebook or secure note-taking method - Mask if the facility requests one or you have respiratory symptoms - Trusted support person, if permitted Do not eat, drink or take medicine contrary to procedure or fasting instructions. ## What to confirm after the visit - Diagnosis or working diagnosis, where provided - Medicine name, dose, timing and duration - Warnings and what to do if symptoms worsen - Follow-up date and location - How test results will be communicated - Receipts, reports and claim documents **Before leaving:** ask the clinician or pharmacist to clarify anything you do not understand. ## Frequently asked questions Do residents still need an old Japanese health-insurance card?Eligible patients generally use a registered My Number Card or a Health Insurance Eligibility Certificate. Confirm the correct document with your insurer or municipality. Should tourists bring their passport?Yes. Tourists should bring their passport, travel-insurance details and a payment method. Should I bring the actual medicine or only a list?Bring a complete written list. Original labelled packaging or clear photographs can also help identification. Follow Japanese import rules. Do medical records need Japanese translation?It depends on the provider and clinical situation. Translation is most useful when the records affect diagnosis, medication safety, consent or treatment planning. Can I use a translation app?An app may help with simple communication but may not reliably handle medical nuance, consent or serious diagnoses. Should I bring cash?Payment methods vary. Confirm before attending and be prepared for direct payment if required. What should I bring for a child?Bring identification and insurance documents, the Maternal and Child Health Handbook where available, vaccination information, medicines, allergies, age, weight and relevant records. Can MedicTranslate provide medical advice?No. MedicTranslate provides language, document and appointment-coordination support. Clinical decisions remain with licensed healthcare professionals. ## Need help preparing for a medical appointment in Japan? MedicTranslate can assist with medical-document translation, interpreter arrangements and communication support for selected healthcare appointments. [Contact MedicTranslate](https://www.medictranslate.com/contact-us/)[Ask about interpreter support](https://www.medictranslate.com/interpreters/) **Medical and service disclaimer:** This article provides general preparation information only and is not medical, legal or insurance advice. Confirm exact requirements directly with the medical facility. Call 119 for urgent or life-threatening emergencies. ## Official and supporting sources 1. [MHLW: My Number Card as a Health Insurance Certificate](https://www.mhlw.go.jp/stf/newpage_51604.html) 2. [JNTO: visitor hotline and emergency numbers](https://www.japan.travel/en/plan/hotline/) 3. [JNTO: illness or injury information](https://www.japan.travel/en/practical-coronavirus-information/in-case-of-emergency/) 4. [MHLW: multilingual materials for foreign patients](https://www.mhlw.go.jp/stf/seisakunitsuite/bunya/kenkou_iryou/iryou/kokusai/setsumei-ml.html) 5. [MHLW: bringing medicines into Japan](https://www.mhlw.go.jp/stf/seisakunitsuite/bunya/kenkou_iryou/iyakuhin/kojinyunyu/topics/tp010401-1_00001.html) 6. [Government of Japan: Maternal and Child Health Handbook](https://www.gov-online.go.jp/eng/publicity/book/hlj/html/202211/202211_12_en.html) **Categories:** Uncategorized --- ### [How to Find an English-Speaking Doctor or Clinic in Japan](https://www.medictranslate.com/how-to-find-an-english-speaking-doctor-or-clinic-in-japan/) **Published:** July 14, 2026 **Author:** @dmin@li **Content:** International patient guide · Japan # How to Find an English-Speaking Doctor or Clinic in Japan A practical guide to finding suitable medical care, verifying the actual level of English support, preparing your records, arranging an interpreter and avoiding booking or payment surprises. By the MedicTranslate Team Updated 13 July 2026 For residents, tourists and international patients ![International patient preparing to visit a foreign-friendly clinic in Japan](https://www.medictranslate.com/wp-content/uploads/2024/11/Foreign-Friendly-Clinics.webp) Confirm the treating clinician’s language ability and appointment conditions before travelling to the clinic. **In this guide**1. [Quick summary](#quick-summary) 2. [Emergency care](#emergency) 3. [What “English-speaking” means](#meaning) 4. [Seven-step search process](#steps) 5. [Where to search](#where-to-search) 6. [Questions to ask a clinic](#questions) 7. [Language-support options](#language-options) 8. [Documents to prepare](#documents) 9. [Useful Japanese phrases](#phrases) 10. [MedicTranslate partner clinics](#partner-clinics) 11. [Insurance and payment](#payment) 12. [Frequently asked questions](#faq) ## Key points - “Foreign-friendly” does not always mean that the treating doctor can conduct a full consultation in English. - Confirm the doctor, department, date and type of language support before booking. - Ask whether the clinic accepts new patients, walk-ins, tourists and your form of insurance. - Prepare a concise symptom summary, medication list, allergies and relevant medical records. - For complex consultations, consent discussions or serious diagnoses, a professional medical interpreter may be safer than relying only on an app. ## For urgent or life-threatening emergencies Call **119** in Japan for an ambulance or fire emergency. Do not delay urgent care while searching for an English-speaking clinic or waiting for a routine appointment. The Japan National Tourism Organization’s **Japan Visitor Hotline** also provides assistance for accidents, illness and emergencies in English, Chinese and Korean, 24 hours a day: **050-3816-2787** within Japan or **+81-50-3816-2787** from overseas. Finding a clinic in Japan is relatively easy in major cities, but finding a provider who can safely and consistently communicate in English may require more preparation. A clinic’s website may say “English available”, yet the actual service can range from basic reception assistance to a complete clinical consultation conducted by an English-speaking doctor. Language availability may also depend on the doctor, department, shift, appointment date or whether an interpreter has been booked. For this reason, the most reliable approach is to verify the exact support available for your appointment rather than relying only on a directory label or translated website. ## What does “English-speaking clinic” actually mean? The phrase is used inconsistently. Before choosing a provider, determine which of the following applies. DR### The treating doctor speaks English The clinician can take a history, discuss findings and explain treatment in English. Confirm that this applies to the specific doctor and appointment date. RE### Reception support only Staff may help with booking or registration in English, while the clinical consultation remains primarily in Japanese. IN### Interpreter-assisted care The doctor consults in Japanese and an in-person, telephone or video interpreter supports communication. Advance booking may be required. AP### Translation-app support Staff use software for short exchanges. This may help with simple administrative communication but should not automatically be treated as equivalent to professional medical interpretation. **Do not rely only on the phrase “English available”.** Ask who speaks English, whether that person will be present during your appointment and whether the support covers the complete consultation. ## A seven-step process for finding suitable care ### Identify the type and urgency of care Decide whether you need emergency treatment, same-day general care, a specialist, dental treatment, mental health support, paediatric care, women’s health services or ongoing management of a known condition. The right facility depends on the clinical need. ### Search by specialty and location Search for the required specialty together with your city or neighbourhood. Use official medical information resources, provider websites and established international-patient support services. ### Verify the actual language arrangement Ask whether the treating doctor speaks English, whether an interpreter is available and whether language support must be reserved in advance. ### Check patient acceptance and booking rules Confirm whether the clinic accepts new patients, international visitors, walk-ins and your age group. Some providers require an appointment, referral or advance review of records. ### Confirm insurance, fees and payment methods Ask whether Japanese public insurance can be used, whether tourists must pay in full, whether cards are accepted and whether the provider can issue documents required by your insurer. ### Prepare your medical information Organise your symptoms, medications, allergies, diagnoses, recent test results and referral documents. Translate important records when the information is complex or clinically significant. ### Reconfirm before travelling Verify the appointment time, address, building entrance, department, interpreter arrangement and items to bring. Clinic hours can change around public holidays or due to staffing. ## Where can you search for foreign-language medical care? ### 1. Japan Tourism Agency and JNTO guidance Japan’s official visitor guidance directs travellers to the “Guide for when you are feeling ill”, which includes information about medical institutions and how to obtain medical care. JNTO also publishes emergency, travel-insurance and visitor-hotline information. ### 2. Ministry of Health, Labour and Welfare local resources The Ministry of Health, Labour and Welfare maintains a prefecture-by-prefecture list of local consultation services and links for medical institutions that can support foreign languages. Available languages, opening hours and service scope differ by prefecture and may change. ### 3. Your travel or international health insurer An insurer may operate an assistance line, recommend a provider, arrange interpretation or explain whether direct billing is possible. Contact the insurer before non-emergency treatment when the policy requires prior authorisation. ### 4. MedicTranslate clinic information and coordination MedicTranslate provides information about selected healthcare providers and can assist with appointment coordination, interpreter arrangements and medical-document translation. MedicTranslate does not make clinical decisions or guarantee that a provider will accept an appointment request. **A directory is a starting point, not the final verification.** Always contact the provider or coordination service to confirm current language availability and appointment conditions. ## Questions to ask before booking A short verification message can prevent a wasted journey or an appointment where the required support is not available. ### Clinical and language questions - Does the treating doctor speak English? - Will that doctor be available on my appointment date? - Can an interpreter be arranged? - Is language support available for the entire consultation? - Can I submit English medical records before the visit? - Does the clinic treat my condition or age group? ### Administrative questions - Is an appointment required? - Are new patients or tourists accepted? - Is a referral letter required? - What identification and insurance documents should I bring? - What payment methods are accepted? - Can the clinic issue an itemised invoice or medical certificate? ## Choosing the right language-support option Option Best suited to Limitations to consider English-speaking clinician Direct clinical communication where the doctor is comfortable discussing the relevant condition in English Availability may be limited to a particular doctor, day or department. Professional medical interpreter Complex histories, consent, serious diagnoses, procedures, medication risks and specialist consultations Usually requires advance arrangement and may involve a separate fee. Bilingual family member or friend Basic support where both the patient and provider are comfortable with the arrangement Medical vocabulary, neutrality, confidentiality and emotional pressure can be concerns. Telephone or video interpretation Appointments where in-person support is unavailable or unnecessary Requires reliable audio, connectivity and clinic agreement. Translation application Simple directions, registration questions or brief non-critical communication May mistranslate medical nuance and is not a substitute for clinical judgement or informed consent. ![Professional interpreter assisting an international patient during a clinic appointment in Japan](https://www.medictranslate.com/wp-content/uploads/2024/12/Face-to-Face-Assistance.webp) Professional interpretation can support communication before, during and after a healthcare appointment. MedicTranslate offers [in-person and remote interpreter support](https://www.medictranslate.com/interpreters/). Availability, language pair, location, appointment length and provider requirements should be confirmed before the service is booked. ## What information should you prepare? A well-organised one-page summary can help the clinic quickly understand why you are seeking care. For complex or ongoing conditions, translated supporting documents may also be appropriate. ### Symptoms Describe the main problem, when it started, whether it is improving or worsening and any associated symptoms. ### Medications List active ingredients, brand names, strength, dosage, frequency and the condition being treated. ### Allergies Include medication, food, latex, contrast-media and other clinically significant allergies or reactions. ### Medical history List major diagnoses, operations, hospital admissions, pregnancy status and relevant family history. ### Recent results Bring relevant laboratory reports, imaging reports, referral letters and discharge summaries. ### Insurance and identity Bring the identification, Japanese insurance qualification or travel-insurance details relevant to your situation. ![Medical records prepared for professional Japanese translation before a clinic appointment](https://www.medictranslate.com/wp-content/uploads/2024/11/Medical-Document-Translationq.webp) Translate records that materially affect diagnosis, medication decisions or continuity of care. MedicTranslate’s [medical-document translation service](https://www.medictranslate.com/translation/) can assist with prescriptions, referral letters, medical reports, laboratory results, imaging reports and other records used for healthcare communication in Japan. **Privacy reminder:** Ask the clinic how it accepts medical records before sending sensitive documents. Use the provider’s approved secure channel where available. ## Useful Japanese phrases when contacting a clinic 英語で対応できますか？ Eigo de taiō dekimasu ka? Can you provide assistance in English? 英語を話す医師はいますか？ Eigo o hanasu ishi wa imasu ka? Is an English-speaking doctor available? 医療通訳を手配できますか？ Iryō tsūyaku o tehai dekimasu ka? Can a medical interpreter be arranged? 予約が必要ですか？ Yoyaku ga hitsuyō desu ka? Is an appointment required? 紹介状は必要ですか？ Shōkaijō wa hitsuyō desu ka? Is a referral letter required? 海外旅行保険用の書類を発行できますか？ Kaigai ryokō hoken-yō no shorui o hakkō dekimasu ka? Can you issue documents for a travel-insurance claim? ## MedicTranslate partner-clinic information The following provider pages contain practical information for international patients. MedicTranslate can assist with appointment coordination and language-support arrangements. Do not assume that every provider personally conducts all consultations in English; confirm the arrangement for your specific appointment. [ **Dr T. Komura** Orthodontics · Osaka ](https://www.medictranslate.com/doctor/doctor-komura/) [ **Dr Masayoshi Sato** Dentistry · Tokyo ](https://www.medictranslate.com/doctor/dr-sato-dentist-tokyo/) [ **Dr Hirotaka Kijima** Family and paediatric dentistry · Osaka ](https://www.medictranslate.com/doctor/dr-kijima-dentist-osaka/) [ **Dr Nakagawa** Gastroenterology and internal medicine · Osaka ](https://www.medictranslate.com/dr-nakagawa-gastroenterology-internal-medicine-osaka/) [ **Dr Toshiharu Aoki** Acupuncture and chiropractic · Tokyo ](https://www.medictranslate.com/dr-toshiharu-aoki-acupuncture-and-chiropractic-tokyo/) [ **Dr Akabane** Online telemedicine · Remote consultation ](https://www.medictranslate.com/dr-akebane-telemedicine-online/) You can also review MedicTranslate’s [foreign-friendly clinic information](https://www.medictranslate.com/foreign-friendly-clinics/) or [contact the team](https://www.medictranslate.com/contact-us/) with your location, preferred dates, medical concern and language-support requirements. ### When telemedicine may be useful Telemedicine may be convenient for some non-emergency concerns, follow-up discussions or situations where local language support is difficult to arrange. It is not suitable for every condition, and the clinician determines whether an online consultation is clinically appropriate. Emergencies require immediate local care. ![Remote video language support for an international healthcare consultation in Japan](https://www.medictranslate.com/wp-content/uploads/2024/12/Virtual-Support-via-Zoom-2.webp) Remote consultation or interpretation can help in appropriate non-emergency situations. ## Insurance, fees and payment Residents enrolled in Japan’s public health insurance should bring their current insurance-eligibility method and identification. Tourists and other uninsured visitors may be required to pay the clinic or hospital directly and seek reimbursement from their travel or private insurer. Before the appointment, ask about: - whether Japanese public insurance is accepted for the proposed service; - the expected initial consultation or non-insured fee; - whether a deposit is required; - whether credit cards or other cashless payments are accepted; - charges for medical certificates, reports or insurance forms; and - separate interpretation, translation or coordination fees. For a broader explanation, see [ Japan’s Healthcare System for Foreign Residents and Visitors ](https://www.medictranslate.com/japan-healthcare-system-foreigners/). ## On the day of your appointment - Arrive early enough to complete registration forms. - Bring the original documents requested by the provider. - Show your medication list and allergies before treatment or prescribing. - Confirm that the interpreter or English-speaking clinician is available before the consultation begins. - Ask for written medication and follow-up instructions where possible. - Keep all receipts, itemised invoices, prescriptions and medical certificates. - Confirm how and when test results or follow-up appointments will be communicated. ## Frequently asked questions Does “foreign-friendly clinic” mean the doctor speaks fluent English? Not necessarily. It may mean that the clinic accepts international patients, has translated materials, offers limited English reception support or can arrange an interpreter. Confirm the treating doctor’s language ability for the specific appointment. Can I walk into an English-speaking clinic without an appointment? Some clinics accept walk-ins, while others require appointments or limit new-patient intake. Contact the provider before travelling, particularly when you need a specific doctor or interpreter. Do I need a referral to see a specialist in Japan? Not for every clinic or specialist. However, some departments and larger hospitals require a referral or charge an additional first-visit fee when a patient attends without one. Can a family member interpret for me? A bilingual family member may assist with basic communication if the patient and provider agree. For complex histories, consent, serious diagnoses, procedures or medication risks, a professional medical interpreter may provide greater accuracy, neutrality and confidentiality. Will my travel insurance pay the clinic directly? This depends on the insurer, policy and medical provider. Many visitors must pay first and claim reimbursement later. Contact your insurer before non-emergency treatment and ask what documents are required. Does MedicTranslate guarantee that a clinic will accept my appointment? No. MedicTranslate can coordinate enquiries and language support, but appointment acceptance, availability, diagnosis and treatment decisions remain with the healthcare provider. Is telemedicine suitable for an emergency? No. Call 119 for urgent or life-threatening emergencies in Japan. Telemedicine is appropriate only when the clinician considers remote consultation suitable for the patient’s condition. ## Need help finding and preparing for a clinic appointment? Tell MedicTranslate your location, preferred appointment dates, medical concern and language requirements. The team can check selected provider options and discuss interpreter or document-translation support. [ Contact MedicTranslate ](https://www.medictranslate.com/contact-us/) [ Ask about interpreter support ](https://www.medictranslate.com/interpreters/) **Medical and service disclaimer:** This article provides general information and does not constitute medical advice or a clinical referral. Provider availability, language capability, fees and appointment rules may change. Confirm all details directly with the provider or coordination service. Call 119 for urgent or life-threatening emergencies in Japan. ## Official and supporting sources 1. [ Japan National Tourism Organization: Japan Visitor Hotline and emergency numbers ](https://www.japan.travel/en/plan/hotline/) 2. [ Japan National Tourism Organization: information in case of illness or injury ](https://www.japan.travel/en/practical-coronavirus-information/in-case-of-emergency/) 3. [ Japan National Tourism Organization: travel insurance and medical-language preparation ](https://www.japan.travel/en/plan/travel-insurance-in-japan/) 4. [ Ministry of Health, Labour and Welfare: prefectural foreign-language medical information and call centres ](https://www.mhlw.go.jp/stf/newpage_33178.html) 5. [ MedicTranslate: foreign-friendly clinic information ](https://www.medictranslate.com/foreign-friendly-clinics/) 6. [ MedicTranslate: in-person and remote interpreter support ](https://www.medictranslate.com/interpreters/) **Categories:** Uncategorized --- ### [Japan’s Healthcare System for Foreign Residents and Visitors](https://www.medictranslate.com/japans-healthcare-system-for-foreign-residents-and-visitors/) **Published:** July 13, 2026 **Author:** @dmin@li **Excerpt:** Japan healthcare guide · 2026 **Content:** .mt-healthcare-guide \*, .mt-healthcare-guide \*::before, .mt-healthcare-guide \*::after { box-sizing: border-box; } .mt-healthcare-guide a { color: var(--mt-teal-dark); text-decoration-thickness: 1px; text-underline-offset: 3px; } .mt-healthcare-guide a:hover, .mt-healthcare-guide a:focus { color: var(--mt-navy); } .mt-healthcare-guide .mt-container { width: min(1120px, calc(100% - 32px)); margin: 0 auto; } .mt-healthcare-guide .mt-hero { position: relative; overflow: hidden; padding: clamp(38px, 6vw, 76px) 0 34px; background: radial-gradient(circle at 88% 10%, rgba(255,255,255,.18), transparent 28%), linear-gradient(135deg, var(--mt-navy), var(--mt-teal-dark)); 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} .mt-healthcare-guide .mt-body { padding-top: 26px; } .mt-healthcare-guide .mt-content > section { margin-top: 40px; } } @media (prefers-reduced-motion: reduce) { .mt-healthcare-guide \*, .mt-healthcare-guide \*::before, .mt-healthcare-guide \*::after { scroll-behaviour: auto !important; transition: none !important; } } Japan healthcare guide · 2026 # Japan’s Healthcare System for Foreign Residents and Visitors Understand public health insurance, patient costs, covered and non-covered services, referrals, language support and practical preparation before receiving medical care in Japan. ![International patient receiving support when accessing a clinic in Japan](https://www.medictranslate.com/wp-content/uploads/2024/11/Foreign-Friendly-Clinics.webp)Preparing before your appointment can make healthcare access in Japan more manageable. **In this guide**1. [Quick summary](#quick-summary) 2. [How public insurance works](#how-insurance-works) 3. [Main insurance types](#insurance-types) 4. [Residents and tourists](#residents-and-tourists) 5. [What is commonly covered](#covered-services) 6. [What is commonly not covered](#not-covered) 7. [High-cost medical expenses](#high-cost-benefit) 8. [Referrals and large hospitals](#referrals) 9. [Language and document support](#language-support) 10. [MedicTranslate partner clinics](#partner-clinics) 11. [Preparation checklists](#checklists) 12. [Frequently asked questions](#faq) ## Key points - Eligible residents are generally enrolled through an employer or their local municipality. - Most insured patients pay a regulated share of covered medical costs, commonly 30%, although age and income can affect the rate. - Tourists and ordinary short-term visitors are generally not covered by Japan’s resident public health insurance. - Cosmetic treatment, private-room supplements, document fees and some preventive services may fall outside ordinary insurance coverage. - Language support, translated medical records and appointment preparation can reduce avoidable communication problems. Japan has an extensive network of clinics, hospitals, pharmacies and specialist services. Eligible residents enrolled in public health insurance can usually receive medically necessary, insured treatment without paying the full approved cost themselves. The system can still be difficult to navigate when you are unfamiliar with insurance eligibility, referral practices, medical documentation, payment arrangements or Japanese terminology. Visitors may also assume that they can receive treatment under the same conditions as residents, which is generally not the case. ## How Japan’s public health insurance works People enrolled in Japan’s public health insurance pay premiums and contribute part of the approved cost when they receive covered treatment. For many insured patients between six and 69 years old, the standard contribution is generally 30%. Different rates can apply according to age and income. 1 ### Insurance qualification The patient must be properly enrolled and able to confirm current insurance eligibility. 2 ### Covered treatment The service must be recognised as insured medical treatment under Japan’s regulated system. 3 ### Approved provider The clinic, hospital, dentist or pharmacy must handle the service under the public insurance framework. 4 ### Separate charges Non-covered services and optional charges remain payable even when the clinical treatment is insured. **Important:** Being enrolled in public health insurance does not mean every service offered by a healthcare provider is covered. ## Main types of health insurance in Japan E ### Employees’ health insurance Employees working for an organisation covered by Japan’s social-insurance system are generally enrolled through their employer. The employer and employee commonly share the premium. Eligible family members may qualify as dependants, subject to applicable requirements. N ### National Health Insurance Eligible residents who are not covered through an employer may need to enrol through their municipal office. This commonly includes eligible self-employed people, students, unemployed residents and other residents outside employment-based coverage. Premium calculations, dependant rules and administrative procedures differ between insurance arrangements. Confirm your position with your employer, municipal office or insurer rather than relying only on general guidance. ## Foreign residents, tourists and insurance eligibility ### Foreign residents Foreign nationality does not by itself prevent a person from joining Japan’s public health insurance. Foreign residents who satisfy the applicable residence, employment and insurance requirements may be required or eligible to enrol. Holding a residence card does not, by itself, prove that your current insurance qualification is active. Employment changes, relocation and changes in residence status can affect the correct enrolment pathway. ### Tourists and short-term visitors Ordinary tourists and short-term visitors are generally not enrolled in Japan’s resident public health insurance system. A visitor may need to pay the healthcare provider directly and then claim reimbursement from a travel or international insurer, subject to the policy. **Before travelling:** Confirm whether your insurance covers outpatient treatment, emergency care, hospital admission, surgery, prescriptions, dental emergencies, medical evacuation, pre-existing conditions, interpretation and translated documents. ### What insured residents generally present Japan has transitioned away from conventional health-insurance cards. Insured residents generally verify eligibility using either: - a My Number Card registered for use as a health-insurance certificate, often called a *Myna Hokensho*; or - a Health Insurance Eligibility Certificate, known as a *Shikaku Kakuninsho*, where applicable. ## What medical services are commonly covered? Public health insurance generally applies to medically necessary services recognised under Japan’s insurance framework. Depending on the patient’s condition and the service provided, this may include: AreaCommon examplesImportant qualificationConsultationsClinic visits, specialist consultations and medically required follow-upThe consultation must be handled as insured treatment.TestingBlood tests, X-rays, CT, MRI and other clinically indicated investigationsThe test must be ordered for an insured medical reason.TreatmentProcedures, surgery, rehabilitation and hospital careThe specific treatment and indication determine coverage.MedicationInsurance-approved prescription medicines dispensed through the insured systemNon-covered medicines or optional formulations may involve extra cost.Dental careSome examinations, fillings, extractions and standard medically necessary treatmentMaterials, cosmetic services, implants and orthodontics may be partly or fully private. ## What is commonly not covered? Public health insurance does not cover every health-related expense. The exact treatment, indication and funding pathway matter, but common examples outside ordinary insured treatment include the following. ### Cosmetic treatment Procedures performed primarily for appearance rather than treatment of an insured medical condition are generally self-funded. ### Private rooms Additional charges for private or upgraded hospital rooms are usually separate from the insured medical treatment. ### Medical certificates Certificates for work, school, immigration, fitness, insurance or other administrative purposes commonly attract a separate fee. ### Routine screening General check-ups may be funded through employers, municipalities or separate programs rather than ordinary treatment insurance. ### Vaccinations Some vaccinations are subsidised through public programs, while optional or travel vaccinations may be self-funded. ### Elective dental services Whitening, cosmetic dentistry, premium materials, many implants and most orthodontics may sit outside standard coverage. Normal pregnancy and uncomplicated childbirth are also generally handled differently from insured treatment for illness or injury. Separate maternity and childbirth benefits may be available to eligible insured patients, while medical complications can be treated under different rules. ## High-Cost Medical Expense Benefit Hospital admission, surgery or ongoing treatment can still result in a substantial patient contribution. Japan’s High-Cost Medical Expense Benefit can limit eligible insured medical expenses within a calendar month. The applicable ceiling depends on factors including age and income. Depending on the patient’s eligibility-verification method and circumstances, amounts above the applicable ceiling may be handled at the point of payment or reimbursed later through the insurer. **Usually excluded from the benefit:** private-room supplements, hospital meals, personal supplies, clothing rental and services outside public-insurance coverage. ## Do you need a referral to see a specialist? Japan does not apply one universal general-practitioner referral requirement to every specialist visit. Patients can often contact clinics directly. However, large hospitals may charge an additional first-visit fee when a patient attends without a referral from another medical institution. Some departments may also require a referral or advance booking. Before attending a large hospital, confirm: - whether a referral is required; - whether the department accepts direct bookings; - whether a non-referral fee applies; - whether the provider accepts international or uninsured patients; - which records should be submitted in advance; and - whether an interpreter must be arranged before the appointment. ## Language support and medical documents Language differences can affect symptom descriptions, medical history, consent, treatment discussions, medication instructions and follow-up care. Translation applications can assist with basic phrases, but they may not reliably handle clinical nuance, informed consent or medication risks. ![Medical records being prepared for professional translation before healthcare in Japan](https://www.medictranslate.com/wp-content/uploads/2024/11/Medical-Document-Translationq.webp)Translated records can help a Japanese healthcare provider understand relevant history, test results and current treatment.Before an appointment, consider preparing: - a short symptom summary and timeline; - current medication names using active ingredients where available; - dosage and frequency; - allergy information; - previous diagnoses and treatment history; - relevant laboratory, imaging or discharge reports; - a translated referral letter where appropriate; and - a written list of questions for the clinician. ![Interpreter supporting communication during a healthcare appointment in Japan](https://www.medictranslate.com/wp-content/uploads/2024/12/Face-to-Face-Assistance.webp)Interpreter availability should be confirmed before the appointment rather than assumed on arrival.MedicTranslate provides [medical-document translation](https://www.medictranslate.com/translation/) and [interpreter support](https://www.medictranslate.com/interpreters/) for international patients who need help preparing for or communicating during healthcare in Japan. ## MedicTranslate partner-clinic information MedicTranslate can assist with appointment coordination, interpreter arrangements and document translation for selected providers. Appointment acceptance, diagnosis, treatment and clinical decisions remain the responsibility of the healthcare provider. [**Dr T. Komura** Orthodontics · Osaka](https://www.medictranslate.com/doctor/doctor-komura/) [**Dr Masayoshi Sato** Dentistry · Tokyo](https://www.medictranslate.com/doctor/dr-sato-dentist-tokyo/) [**Dr Hirotaka Kijima** Family and paediatric dentistry · Osaka](https://www.medictranslate.com/doctor/dr-kijima-dentist-osaka/) [**Dr Nakagawa** Gastroenterology and internal medicine · Osaka](https://www.medictranslate.com/dr-nakagawa-gastroenterology-internal-medicine-osaka/) [**Dr Toshiharu Aoki** Acupuncture and chiropractic · Tokyo](https://www.medictranslate.com/dr-toshiharu-aoki-acupuncture-and-chiropractic-tokyo/) [**Dr Akebane** Online telemedicine · Available across Japan](https://www.medictranslate.com/dr-akebane-telemedicine-online/) You can also browse MedicTranslate’s [foreign-friendly clinic information](https://www.medictranslate.com/foreign-friendly-clinics/). Provider details, hours and availability can change, so confirm current arrangements before travelling. ## Bringing your regular medication to Japan Japan’s health-insurance system is separate from its personal medication import rules. A medicine that is legally prescribed or insured in another country may still be prohibited, restricted, subject to a quantity limit or require advance documentation in Japan. Before travelling, use MedicTranslate’s [banned and restricted medication guide for Japan](https://www.medictranslate.com/prohibited-medication-japan/) and review the [medication import and customs-document pathway](https://www.medictranslate.com/airport-custom-form/). ## Practical preparation checklists ### Foreign residents - Myna Hokensho or Eligibility Certificate - Residence card or other identification - Referral letter, where required - Medication and allergy information - Relevant medical records - Municipal subsidy certificate, where applicable - Appointment confirmation - Payment method ### Tourists and short-term visitors - Passport - Travel-insurance details - Insurer’s assistance telephone number - Policy or membership number - Medication list and allergies - Relevant medical history - Appointment confirmation - Ability to pay the provider directly if required Keep receipts, itemised invoices, prescriptions, medical certificates and reports supplied by the healthcare provider. Your insurer may require specific documents or translations before reimbursing a claim. ## Frequently asked questions Can tourists join Japan’s National Health Insurance?Ordinary tourists and short-term visitors are generally not eligible merely because they require medical treatment. Eligibility depends on formal residence and insurance requirements. How much do insured patients pay?Many insured patients between six and 69 years old generally pay 30% of approved insured medical costs. Different rates may apply according to age and income. Non-covered charges remain payable separately. Can I use overseas travel or private health insurance in Japan?This depends on the insurer and provider. Some patients must pay the clinic or hospital first and submit a reimbursement claim later. Confirm the required process and documents with your insurer. What can I use instead of an old health-insurance card?Eligible patients generally verify qualification using a My Number Card registered for health insurance or a Health Insurance Eligibility Certificate. Does public insurance cover a private hospital room?The insured clinical treatment may be covered, but an optional private-room supplement is generally a separate patient expense. Do I always need a referral?No. Many clinics and some specialists accept direct appointments. Larger hospitals may impose an additional first-visit fee or require a referral for particular departments. Can MedicTranslate diagnose my condition or recommend treatment?No. Diagnosis, prescriptions, clinical advice and treatment decisions are provided by licensed healthcare professionals. MedicTranslate provides language, document and appointment-coordination support. ## Need help preparing for healthcare in Japan? MedicTranslate can assist with medical-document translation, interpreter arrangements and communication support for selected healthcare appointments. Clinical services and appointment acceptance remain with the provider. [Contact MedicTranslate](https://www.medictranslate.com/contact-us/) [Ask about interpreter support](https://www.medictranslate.com/interpreters/) **Medical and insurance disclaimer:** This article provides general information only and is not medical, legal or insurance advice. Eligibility, coverage, patient contributions and benefits depend on the individual’s insurance status, age, income, treatment and provider. Confirm current requirements with your insurer, employer, municipality or healthcare provider. ## Official and supporting sources 1. [Ministry of Health, Labour and Welfare: public health insurance and My Number health-insurance guidance](https://www.mhlw.go.jp/content/12400000/001406614.pdf) 2. [Japan Health Insurance Association: guide to health-insurance benefits](https://www.kyoukaikenpo.or.jp/shibu/saitama/assets/saitama20211112e.pdf) 3. [Japan National Tourism Organization: travel insurance and medical preparation](https://www.japan.travel/en/plan/travel-insurance-in-japan/) 4. [Ministry of Health, Labour and Welfare: high-cost medical expense information](https://www.mhlw.go.jp/seisakunitsuite/bunya/kenkou_iryou/iryou/kokusai/setsumeisiryo/dl/en09.pdf) 5. [Ministry of Health, Labour and Welfare: large-hospital first-visit and referral information](https://www.mhlw.go.jp/seisakunitsuite/bunya/kenkou_iryou/iryou/kokusai/setsumeisiryo/dl/en02.pdf) **Categories:** Uncategorized --- ### [Medical Test (Kenko Shindan  (健康診断 and Teiki Kenshin 定期検診)](https://www.medictranslate.com/how-to-conduct-medical-test-teiki-kenshin-in-japan/) **Published:** July 31, 2025 **Author:** @dmin@li **Content:** ![Partners](https://www.medictranslate.com/wp-content/uploads/2024/12/Partners-Image-1024x479.webp "Partners Image – Medical Translation and Healthcare Support Services") # How to Conduct a Medical Test in Japan: ### Kenkō Shindan (健康診断) and Teiki Kenshin (定期検診) Living, working, or studying in Japan often requires a medical check-up, sometimes referred to as a “medical test.” You may hear the terms **Kenkō Shindan (健康診断)** or **Teiki Kenshin (定期検診)**. These are structured health examinations designed to monitor your health and detect conditions early. At MedicTranslate, we understand that navigating Japan’s healthcare system in a new language can be stressful, particularly if you need to complete a health check. Here’s a practical guide to help you understand how medical check-ups work in Japan. --- ### 1. What Are Kenkō Shindan and Teiki Kenshin? - **Kenkō Shindan (健康診断):** A general health check. Often required for school admission, employment, visa applications, or as part of routine care. - **Teiki Kenshin (定期検診):** A periodic or annual medical check-up. Generally required once a year for company employees under Japanese labour law. Other related options: - **Ningen Dock (人間ドック):** A comprehensive, full-body health check (typically 1 to 2 days, very detailed). - **Specialized Kenshin (検診):** Focused screenings (for example, cancer, diabetes, or heart disease), often subsidized by local governments. --- ### 2. Where to Get a Health Check - **Hospitals and clinics:** Offer standard and advanced health check packages. - **Employer-arranged facilities:** If you are employed, your company usually books and pays for your Teiki Kenshin. - **Municipal programs:** City governments issue coupons for screenings such as cancer checks. --- ### 3. What to Expect: Step-by-Step Process 1. **Reservation:** Book in advance by phone or online. Employers may handle this for staff. 2. **Medical questionnaire:** Fill in details about your lifestyle, symptoms, and medical history (usually in Japanese). 3. **Check-up procedures:** Common tests include: - Height, weight, BMI - Vision and hearing - Blood pressure - Chest X-ray (for TB and lung conditions) - Urine test (sugar, protein, blood) - Blood test (cholesterol, liver, kidney, blood sugar, anemia, and so on) - ECG (heart rhythm) - Doctor consultation Additional options may include endoscopy, ultrasound, mammogram, or cancer screenings depending on your age and health needs. 4. **Results:** - Same-day summary (basic results) - Full report mailed within 1 to 3 weeks (often Japanese-only) - Follow-up advice if abnormalities are detected --- ### 4. Cost of a Health Check - **Employer-sponsored Teiki Kenshin:** Usually free for employees. - **Municipal check-ups:** Subsidised, typically only a few thousand yen. - **Private Ningen Dock:** Around ¥30,000 to ¥100,000 or more, depending on the package. These figures are indicative and vary by facility and region. Confirm current pricing with the provider. --- ### 5. Things to Keep in Mind - **Language barrier:** Many clinics provide results only in Japanese. Some international hospitals in Tokyo, Osaka, and Kobe offer English support. - **Fasting:** Often required for blood tests. Check the instructions before your appointment. - **Insurance:** National Health Insurance generally does not cover routine check-ups, though employers and municipalities often provide subsidies. - **Visa requirements:** For certain visas, specific medical certificates (such as tuberculosis screening) may be required. Confirm the current requirements with the relevant authority. --- ### 6. How MedicTranslate Can Help At MedicTranslate, we support foreign residents and visitors in Japan by: - Translating your medical results into English or other languages - Helping you book appointments at foreigner-friendly clinics - Preparing documentation for schools, employers, or visa applications - Coordinating medical interpreters to accompany you during your check-up We stay on the language and coordination side and do not provide medical treatment, diagnosis, or advice. [See our translation and interpreting services](https://www.medictranslate.com/translation/) or [contact us](https://www.medictranslate.com/contact-us/) to arrange support. --- **Key takeaway:** Regular medical check-ups in Japan are efficient and well-structured. With MedicTranslate’s translation and coordination support, language barriers and paperwork are easier to manage. ### Disclaimer *This article is for general information only and is not medical or legal advice. Rules in Japan can change, so please confirm current requirements with the Japanese Ministry of Health, Labour and Welfare (MHLW) or other official sources before acting. MedicTranslate provides medical translation and healthcare coordination services and does not provide medical treatment, diagnosis, or pharmaceutical supply. For help coordinating care or translating documents in Japan, contact MedicTranslate.* ![Ali Motahari](https://www.medictranslate.com/wp-content/uploads/2026/06/Author-Thumbnail.jpg)Article by Ali Motahari Ali is the founder and Representative Director of MedicTranslate Co., Ltd., a Kobe-based medical translation and healthcare coordination company that helps English-speaking foreign residents and visitors navigate the Japanese healthcare system, with a focus on the Kansai region. He has more than 20 years of experience in healthcare and healthcare IT, and is a doctoral researcher studying how healthcare organisations adopt clinical information systems. He writes about navigating medical care, translation, and the administrative and customs requirements that foreign patients face in Japan. MedicTranslate coordinates and translates; it does not provide medical treatment, diagnosis, or pharmaceutical supply. **Categories:** Uncategorized --- ### [Healthcare Navigation in Japan for Foreigners: A Complete 2026 Guide](https://www.medictranslate.com/healthcare-navigation-in-japan-for-foreigners-a-complete-2026-guide/) **Published:** July 3, 2026 **Author:** @dmin@li **Excerpt:** Did you know that Japan has moved away from traditional plastic health insurance cards in favor of the My Number Card system? Paper and plastic cards... **Content:** ![Doctor in a white coat explains a medication list shown on a tablet to a male patient across a clinic desk, with a passport and tickets on the desk nearby.](https://www.medictranslate.com/wp-content/uploads/2026/06/traveller.jpg) Did you know that Japan has moved away from traditional plastic health insurance cards in favor of the My Number Card system? Paper and plastic cards stopped being issued at the end of 2024, existing cards expired through 2025, and medical institutions accepted expired cards only until the end of March 2026. This shift is just one example of why navigating Japan’s healthcare system as a foreigner can feel like a moving target. It’s natural to feel anxious about translation gaps causing medical errors, or to feel frustrated by the strict referral letter system required for specialist care. You shouldn’t have to navigate these bureaucratic hurdles alone while trying to manage your health. This guide provides the clinical precision and procedural clarity you need to master the Japanese medical system, from choosing the right facility to managing certified documentation. We will explore how to access specialist care, clarify the rules for bringing a one month supply of prescription medication into the country, and identify which specific documents must be translated into Japanese. By the end of this guide, you’ll understand how to bridge the gap between foreign medical histories and Japanese administrative requirements, allowing you to walk into any clinic or pharmacy with total confidence. ## Key Takeaways - Understand the 30% co-payment structure and how the mandatory My Number Card integration now dictates your access to the universal health insurance system. - Learn to distinguish between local clinics and large hospitals so you can navigate specialist care efficiently. - Discover why professional translation of your medical history is a critical safety requirement that free mobile apps cannot reliably handle in clinical settings. - Master the essential documentation needed for pharmacies, including the “Okusuri Techo” and specific MHLW limits for importing prescription versus over-the-counter medications. - Identify the procedural steps required to bridge the gap between foreign medical records and the Japanese pharmaceutical dispensing system. ## Table of Contents - [Understanding the Japanese Healthcare System in 2026](#understanding-the-japanese-healthcare-system-in-2026) - [Choosing the Right Facility: Clinics vs. Hospitals](#choosing-the-right-facility-clinics-vs-hospitals) - [Essential Documentation for International Patients](#essential-documentation-for-international-patients) - [Overcoming the Language Barrier in Clinical Settings](#overcoming-the-language-barrier-in-clinical-settings) - [Pharmacies and Medication Management](#pharmacies-and-medication-management) ## Understanding the Japanese Healthcare System in 2026 Japan operates on a universal healthcare system where the government regulates almost all aspects of care. For most residents, this means you’re responsible for a standard 30% co-payment at the time of service, while the insurance system covers the remaining 70%. This Japanese healthcare system overview highlights how this structure ensures that medical costs remain predictable and accessible. The 2026 landscape has shifted toward a digital-first approach. Traditional plastic insurance cards have been replaced by the integrated My Number Card, which now serves as your primary health ID. Accessing care now requires understanding that this digital integration is the standard route for verifying insurance at clinics and hospitals, with a Certificate of Eligibility available as a fallback for those without a My Number Card. ### The Public Insurance Mandate If you’re staying in Japan for more than three months, enrollment in a public insurance plan is a legal requirement. Most foreigners fall into two categories. Employees’ Health Insurance (EHI) is managed through your employer, while National Health Insurance (NHI) requires you to register at your local municipal office. According to the Ministry of Health, Labour and Welfare (MHLW), these plans ensure you aren’t burdened with 100% of medical costs during emergencies. Your local “Hokenjo” (Public Health Center) acts as a regional hub for health navigation, offering resources for everything from infectious disease control to maternal health support. These centers are particularly helpful for residents in the Kansai region looking for localized health initiatives. ### The Role of the Primary Care Clinic Unlike many Western systems where patients might head straight to a large hospital for specialized issues, Japan relies on a clinic-first model. Your journey should almost always begin at a local “Kurinikku”. These specialized facilities, such as internal medicine or dermatology clinics, function as the system’s gatekeepers. When you arrive, you’ll be asked to complete a “Monshinhyo”, which is a detailed medical questionnaire. Since these forms are almost exclusively in Japanese, having professional translation support ensures your medical history is recorded with clinical precision. This initial stop is vital. Large hospitals, or “Byoin”, often charge a significant “Sentei Ryoyo-fu” extra fee if you visit without a formal referral letter from a local practitioner. The key is identifying the right local clinic before an emergency arises. ## Choosing the Right Facility: Clinics vs. Hospitals One of the most confusing aspects of the system is deciding where to go when symptoms appear. The system is divided into two distinct tiers: local clinics and large general hospitals. Clinics are designed to handle routine care, minor illnesses, and initial consultations. Hospitals, or “Byoin”, are typically reserved for surgery, advanced diagnostic testing, and inpatient care. Understanding this division is essential because the Japanese system is highly “referral-heavy”. You don’t simply walk into a major hospital for a cold; doing so can lead to long wait times and significant financial penalties. The “Syoujou-sho”, or referral letter, is the key to moving between these tiers. If you visit a large hospital without a referral from a local doctor, you’ll be charged a mandatory selective fee (the “Sentei Ryo”). Since the October 2024 reform, large hospitals, generally those with 200 or more beds, charge a minimum of 7,000 yen plus tax for this, and each hospital may set it higher. By starting at a clinic, you ensure that your medical history is properly documented and that you only move to a hospital when specialized equipment or intensive care is medically necessary. If you’re struggling to explain your symptoms to a local practitioner, professional coordination support can help bridge the communication gap during your initial visit. ### When to Visit a Local Clinic Local clinics are the backbone of the medical system. They often don’t require appointments, offer lower costs, and provide a more personalized level of care. You should identify the correct specialty before you go. For example, “Naika” handles internal medicine, while “Seikei Geka” is for orthopedics. The Ministry of Health, Labour and Welfare (MHLW) provides digital tools to help residents locate specialized facilities. Our resources for [finding a doctor in Tokyo and Kansai](https://www.medictranslate.com/doctor/) can help you identify clinics that match your specific health needs. During the intake process, you’ll complete a detailed questionnaire where clinical precision is vital for an accurate assessment. You can also browse our list of [foreign-friendly clinics across Japan](https://www.medictranslate.com/foreign-friendly-clinics/). ### Accessing Large General Hospitals Large general hospitals offer incredible diagnostic speed. In Japan, it’s often possible to receive an MRI or CT scan much faster than in many Western countries, sometimes even on the same day as your consultation. However, these facilities operate on a strict “first-come, first-served” basis for those without appointments. Registration windows often open as early as 8:00 AM and close by 11:00 AM for new patients. If you’re referred to a hospital, be prepared for a highly structured journey through various departments. While the quality of care is excellent, the administrative complexity can be overwhelming without a clear understanding of the hospital’s internal flow and documentation requirements. Navigating these two tiers requires careful planning and accurate documentation. If you need assistance with medical document translation or coordinating with a specialist facility, contact MedicTranslate to ensure your transition from clinic to hospital is seamless. ## Essential Documentation for International Patients Getting through the system smoothly depends on your ability to provide the right paperwork at the right time. The medical system is built on a foundation of meticulous record-keeping. If your documentation is incomplete, you may face delays in treatment or be required to pay the full cost of care upfront. To ensure a smooth experience, you should prepare your documents in four distinct stages. First, you must present your identity and insurance eligibility. Second, you must provide a clear clinical history of your current medications and allergies. Third, you’ll need to submit any historical medical data, such as lab results or imaging. Finally, you must ensure these documents carry the necessary certifications to be recognized by Japanese clinical staff. ### Digital Insurance and Identity in 2026 The 2026 landscape is defined by the integration of health insurance into the My Number Card system. Following a transition period that ended in March 2026, the traditional paper and plastic insurance cards are no longer the standard. You link your insurance profile to your digital ID through the Myna Portal app or at a dedicated kiosk in your local municipal office. If you’re a resident in the Kansai region, most city halls in Osaka and Kyoto provide English instructions for this process. If your digital ID hasn’t been issued yet or the card reader at a clinic fails, you can present a Certificate of Eligibility (shikaku kakunin-sho) issued by your insurer or the NHI office. Separately, from June 14, 2026 Japan began introducing the Tokutei Zairyu Card, which merges the residence card and the My Number Card into a single document for foreign residents; the rollout is phased and, at the time of writing, optional, so confirm your own situation with your ward office. Carrying a digital backup or a printed copy of your registration status is a wise precaution during this transitional period. ### Translating Foreign Medical Records Don’t assume that Japanese physicians will be able to interpret medical reports written in English. While many doctors study English terminology, the administrative and legal requirements of Japanese hospitals often mandate that all official records in a patient’s file be in Japanese. Untranslated reports are frequently set aside, which can lead to redundant testing and increased costs. It’s also dangerous to rely on “self-translation” or free online tools for critical diagnostic data. A single mistranslated dosage or symptom can lead to significant medical errors. To maintain clinical accuracy and safety, you should [translate your medical records into Japanese](https://www.medictranslate.com/translation/) using professional services that understand the specific terminology used by the Ministry of Health, Labour and Welfare (MHLW). This ensures that your attending physician has a precise understanding of your medical history from the moment you enter the exam room. If you have complex medical history or ongoing prescriptions from your home country, contact MedicTranslate for professional coordination and certified document translation to ensure your records meet Japanese clinical standards. ## Overcoming the Language Barrier in Clinical Settings The assumption that you’ll easily find English speaking doctors in major Japanese cities is a common misconception that can lead to significant stress during a medical crisis. While many Japanese physicians have studied English medical literature, the ability to conduct a complex clinical consultation in a second language varies wildly across the country. The system is often most difficult to navigate during the diagnostic phase, where subtle descriptions of symptoms are the difference between an accurate assessment and a medical error. Relying on a doctor’s perceived fluency can lead to dangerous gaps in understanding regarding your treatment plan or medication side effects. Professional facilitation is not just about translating words; it’s about ensuring that your interests are protected and that the clinical staff has a complete picture of your health. When you use professional services, you reduce the “foreigner surcharge” of wasted time and administrative confusion. It allows you to focus on recovery while a facilitator manages the logistical hurdles of the Japanese medical environment. If you’re concerned about communicating your needs effectively, you can [contact MedicTranslate for coordination support](https://www.medictranslate.com/contact-us/) to ensure your voice is heard in the exam room. ### Professional Interpreters vs. Machine Translation Free translation apps are helpful for basic navigation, but they’re notoriously unreliable in high-stakes medical environments. Apps often fail to capture the nuance between a “dull ache” and a “sharp, localized pain,” which are critical distinctions for any physician. Furthermore, the Japanese medical system places a heavy legal emphasis on informed consent, a requirement strictly monitored by the Ministry of Health, Labour and Welfare (MHLW). Without a precise understanding of the risks and benefits of a procedure, true informed consent is impossible. MedicTranslate addresses this by coordinating a professional medical interpreter who understands both the linguistic and cultural expectations of a Japanese hospital. ### Preparing for the Consultation Preparation is your best defense against communication breakdowns. Before your appointment, you should create a “Symptom Cheat Sheet” that lists your current issues, their duration, and any previous treatments in Japanese. This document serves as a reliable reference point for the nursing staff during intake. Additionally, if you’re arriving in Japan with a referral letter from a physician in your home country, having that document professionally translated into Japanese is vital. Most Japanese hospitals will not accept untranslated foreign medical records as official documentation, which can delay your access to specialist care. By arriving with certified translations, you demonstrate procedural integrity and ensure your medical history is integrated into your Japanese records immediately. Don’t leave your health to chance with unreliable translation tools. Contact MedicTranslate today to coordinate a professional medical interpreter for your next appointment. ![Healthcare navigation Japan for foreigners](https://getautoseo.com/screenshots/getautoseocom_1783255230_tYYrq1M8.jpg) ## Pharmacies and Medication Management In Japan, the medical system operates on a strict separation of prescribing and dispensing. This means you’ll rarely receive medication directly from your doctor. Instead, you must take your physical prescription to a “Yakkyoku” (pharmacy). It helps to understand that the pharmacy is an independent checkpoint for safety. Pharmacists in Japan play a proactive role in reviewing your history to prevent drug interactions. This is why you’ll be issued an “Okusuri Techo”, or medication notebook. This small book is a vital safety record where every dispensed medication is logged. You should present it at every medical encounter to ensure clinical precision across different clinics. ### The Prescription Process in Japan Prescriptions in Japan have a very short shelf life. According to the Ministry of Health, Labour and Welfare (MHLW), a standard prescription is typically valid for only four days; this includes the day it was issued, weekends, and holidays. If you wait too long, you’ll need to return to the clinic for a new one. It’s also important to distinguish between a “Chouzai” (dispensing) pharmacy and a general “Drugstore” like Matsumoto Kiyoshi. While drugstores sell over-the-counter items, only those with a “Chouzai” sign can fill your official prescriptions. During your visit, the pharmacist will offer a consultation to discuss generic versus brand-name options. Having a translated list of your allergies and current foreign medications is essential here to help the pharmacist make informed safety checks. ### Importing Personal Medication Safely Bringing your own medication into Japan requires strict adherence to MHLW regulations to avoid issues at the border. The rules are categorized by the type of medication and the quantity. You may bring up to a one-month supply of prescription medicine without special permission. For over-the-counter (OTC) medicine, the limit is a two-month supply. These two limits are distinct and must never be conflated. If you need to bring more than a one-month supply of prescription medicine, you must apply for a “Yunyu Kakunin-sho” (import certificate) before you arrive. Controlled medicines such as narcotics, psychotropics, and stimulants are handled through a separate advance-permission process via the Narcotics Control Department, and some stimulants are prohibited outright. For a detailed breakdown of these requirements, see our [Airport Customs Form Guidance Japan: A 2026 Medical Declaration Guide](https://www.medictranslate.com/airport-custom-form/). ## Take Control of Your Health Journey in Japan Mastering the tiered medical system and the mandatory transition to digital insurance IDs ensures you receive efficient care without unnecessary surcharges. Whether you’re presenting an Okusuri Techo at a local pharmacy or securing a referral letter for a specialist hospital, precise documentation is the bridge between you and the Japanese medical community. Navigating the system well requires a proactive approach to linguistic and administrative hurdles. You shouldn’t feel overwhelmed by the paperwork required to maintain your well-being. MedicTranslate acts as your meticulous facilitator, offering certified medical translation with a 72-hour standard turnaround to keep your clinical records current. We provide specialized support for complex medication import documentation and expert coordination of medical interpreters to ensure your consultations are accurate and safe. You don’t have to manage these complexities alone. [Access professional medical navigation and translation support for Japan today](https://www.medictranslate.com/translation/). We’re here to help you move through the system with absolute clarity and confidence. ## Frequently Asked Questions ### How do I find an English-speaking doctor in Japan? You can locate English-speaking medical institutions through the [Japan National Tourism Organization (JNTO) medical search tool](https://www.jnto.go.jp/emergency/eng/mi_guide.html) or regional resources provided by the Ministry of Health, Labour and Welfare (MHLW). While many doctors in urban centers have basic English skills, fluency varies significantly across the country. For complex consultations, coordinating a professional interpreter is the most reliable way to ensure your symptoms are understood with clinical precision and accuracy. ### What should I do in a medical emergency in Japan? Dial 119 to request an ambulance if you are facing a medical emergency. Ambulance transport is generally free of charge in Japan, though you are responsible for the medical costs incurred at the hospital. Note that some hospitals in certain areas have introduced a fee (around 7,700 yen) for using emergency services when you are not admitted. Having your medical history and allergies already translated into Japanese can save vital time during emergency triage. ### Can I use my foreign health insurance in Japan? Most Japanese clinics and hospitals do not accept foreign private insurance directly at the payment counter. You will typically be required to pay 100% of the medical costs upfront and then seek reimbursement from your provider later. If you are a resident, you must use your Japanese Public Health Insurance Card or integrated My Number Card, which covers 70% of standard medical costs for most adults. ### Why do I need a referral letter to go to a hospital? The referral letter system is designed to prioritize local clinics for routine care and prevent large hospitals from becoming overcrowded. If you visit a general hospital without a “Syoujou-sho” from a local doctor, you will be charged a mandatory “Sentei Ryo” surcharge. This fee encourages a clinic-first approach for non-emergency medical issues. ### Is it safe to use Google Translate for my doctor’s appointment? Using machine translation apps is generally discouraged for high-stakes medical consultations due to the risk of significant mistranslation. Clinical terms and subtle symptom descriptions often lose their nuance in digital translation, which can lead to diagnostic errors. Professional coordination services provide the linguistic accuracy required for informed consent and precise treatment plans, ensuring your safety remains the top priority during every visit. ### What is the “Okusuri Techo” and do I really need one? The “Okusuri Techo” is a personal medication notebook that records every prescription dispensed to you at a Japanese pharmacy. You should always carry one because it allows pharmacists to check for dangerous drug interactions across different medical departments. Presenting this notebook at every pharmacy visit is a standard safety protocol that ensures your medication management is consistent, safe, and legally compliant with local health standards. ### How much does a typical doctor’s visit cost for a foreigner? A first-time visit to a local clinic usually costs between 2,000 and 5,000 yen if you are enrolled in the Japanese public insurance system. This amount represents your 30% co-payment for the consultation and basic administrative fees. If you do not have local insurance, you will be responsible for 100% of the cost, which can often exceed 15,000 yen depending on the diagnostic tests or imaging performed during the visit. ### Can I bring my ADHD medication to Japan? Japan has extremely strict regulations regarding ADHD medications; stimulants like Adderall are strictly prohibited and must not be brought in under any circumstances. For other permitted prescription medications, the Ministry of Health, Labour and Welfare (MHLW) allows you to bring up to a one-month supply. If you require more, you must apply for a Yunyu Kakunin-sho before arrival. Controlled medicines such as methylphenidate require separate permission from the Narcotics Control Department. Note that over-the-counter (OTC) medicines follow a different limit of up to a two-month supply without prior certification. Navigating the Japanese medical system involves complex administrative and linguistic challenges. If you need help managing your documentation or require a professional medical interpreter, contact MedicTranslate for expert coordination and translation assistance. ### Disclaimer *This article is for general information only and is not medical or legal advice. Rules in Japan can change, so please confirm current requirements with the Japanese Ministry of Health, Labour and Welfare (MHLW) or other official sources before acting. MedicTranslate provides medical translation and healthcare coordination services and does not provide medical treatment, diagnosis, or pharmaceutical supply. For help coordinating care or translating documents in Japan, contact MedicTranslate.* ![Ali Motahari](https://www.medictranslate.com/wp-content/uploads/2026/06/Author-Thumbnail.jpg) Article by Ali Motahari Ali is the founder and Representative Director of MedicTranslate Co., Ltd., a Kobe-based medical translation and healthcare coordination company that helps English-speaking foreign residents and visitors navigate the Japanese healthcare system, with a focus on the Kansai region. He has more than 20 years of experience in healthcare and healthcare IT, and is a doctoral researcher studying how healthcare organisations adopt clinical information systems. He writes about navigating medical care, translation, and the administrative and customs requirements that foreign patients face in Japan. MedicTranslate coordinates and translates; it does not provide medical treatment, diagnosis, or pharmaceutical supply. **Categories:** Uncategorized **Tags:** expat guide Japan, Japan Healthcare, Japanese health insurance, living in Japan, Medical Translation, medication import Japan, My Number Card --- ### [Japanese Hospital Admission Support: A Complete Guide for Foreign Patients](https://www.medictranslate.com/japanese-hospital-admission-support-a-complete-guide-for-foreign-patients/) **Published:** June 29, 2026 **Author:** @dmin@li **Excerpt:** In Japan, a successful hospital admission is often 30% medical and 70% administrative. For many foreign patients, the real challenge isn't the... **Content:** ![Doctor in a white coat with stethoscope consulting with a man and a nurse in blue scrubs in a bright clinic setting.](https://www.medictranslate.com/wp-content/uploads/2026/06/Translator.jpg)Japanese Hospital Admission Support: A Complete Guide for Foreign PatientsBeing admitted to a hospital in Japan can feel daunting when you do not speak the language and the system is unfamiliar. This guide walks through how admission works, the documents and translations you will need, how costs and the guarantor requirement are handled, and how professional language support can make the process calmer and clearer. ## Key takeaways - Planned admission usually follows a referral from a clinic to a larger hospital. - Clear, accurate translation of your medical history and consent forms is central to safe care. - Costs depend on your insurance status, room choice, income bracket, and the hospital. - Many hospitals ask for a guarantor, and a coordinator can help you meet documentation requirements. ## Understanding the Japanese hospital admission process (Nyuin) In Japanese, hospital admission is Nyuin. For most planned admissions, the path begins at a clinic, which then refers you to a hospital for specialist care or surgery. Arriving directly at a large hospital without a referral is possible in some cases but often attracts an additional fee, and emergencies are handled separately. ### Key terminology for your inpatient stay - **Nyuin:** admission. - **Taiin:** discharge. - **Shokai-jo:** the referral letter from your clinic. - **Setsumei to doi:** explanation and consent, the informed-consent process before procedures. ## The role of the international patient coordinator Larger hospitals, particularly those accredited to accept international patients, may have coordinators who help you move through admission. Where a hospital does not have this support, professional interpreting and translation fill the gap, so you understand what is being explained and agreed. ## Essential documentation and translation requirements Hospitals need to understand your history to treat you safely. Accurate translation of prior records, referral letters, medication lists, and consent forms reduces the risk of error and delay. ### Translation of prior medical records A faithful translation of your diagnoses, treatments, and medicines helps the care team plan appropriately. This is especially important for chronic conditions, allergies, and current medication. ### The admission agreement and consent forms Admission involves signing agreements and consent forms written in Japanese. You should understand what you are agreeing to. Professional interpreting during the explanation, and translation of the forms, ensure your consent is genuinely informed. ## Navigating costs, room types, and the guarantor system Costs change with each fee revision and vary by hospital, room type, region, and your income bracket. The figures below are indicative, not fixed prices. - For those enrolled in Japanese public insurance, the standard co-payment at the point of care is typically 30 percent. - Since the October 2024 reform, large hospitals, generally those with 200 or more beds, charge a minimum selective fee for patients who arrive without a referral letter. This fee starts at 7,000 yen plus tax for an initial visit and is set by each hospital above that minimum. - The High-Cost Medical Expense Benefit places a monthly cap on out-of-pocket costs for those enrolled in Japanese public insurance, with the cap depending on income. Eligibility and treatment of costs can differ for short-term visitors and non-residents. - Private and semi-private rooms attract an additional daily charge that varies widely by hospital and region. Verify current figures with the Ministry of Health, Labour and Welfare and with the hospital before relying on them. ### Room options and etiquette Shared wards are standard. Private rooms are available at extra cost. Hospitals usually have rules on food, visiting, and photography, so ask on admission. ### The guarantor (Hoshonin) requirement Many hospitals ask for a guarantor as part of admission. This can be difficult for foreign patients without local family. A coordinator or support service can help you understand and meet the documentation the hospital requires. MedicTranslate provides language and coordination support and does not act as your guarantor. ## Preparing your admission kit Bring your identification and insurance verification, your referral letter, translated medical records and medication list, and personal items for the stay. Arranging an interpreter for admission and for key meetings is worth doing in advance. ## Medication during your stay Bring your medicines in their original packaging with a translated list, and tell the care team what you take. If you are travelling to Japan with medicines, see our [guide to prohibited and restricted medicines](https://www.medictranslate.com/prohibited-medication-japan/) and our [airport medication support](https://www.medictranslate.com/airport-custom-form/) before you fly. ## How MedicTranslate supports your admission We help with the language and coordination that surround admission: interpreting at consultations and key meetings, translating records, consent forms, and discharge instructions, and helping you prepare the documents the hospital asks for. We stay on the language and coordination side and do not provide medical advice, treatment, or referrals. See our [translation and interpreting services](https://www.medictranslate.com/translation/), read our [complete guide to navigating Japanese healthcare](https://www.medictranslate.com/healthcare-navigation-in-japan-for-foreigners-a-complete-2026-guide/), or [contact us](https://www.medictranslate.com/contact-us/) to arrange support. ## Frequently asked questions ### Do I really need a guarantor to be admitted? Many hospitals ask for one. Requirements vary, so confirm with the specific hospital. A coordinator can help you understand and meet what is needed. ### Will my overseas insurance be accepted? Acceptance and billing vary by hospital and insurer. Confirm directly with the hospital and your insurer in advance, and be prepared for how upfront payment and reimbursement are handled. ### Can I bring my own medication into the hospital? Tell the care team what you take and bring it in original packaging with a translated list, so it can be reviewed and coordinated with your treatment. ### Are there English-speaking doctors in every hospital? No. Some hospitals, particularly accredited ones, offer language support, but it is not universal. Professional interpreting ensures you understand your care wherever you are treated. ### How much does a private room cost per day? It varies widely by hospital and region, and it is usually an additional charge that insurance may not cover. Confirm the current figure with the hospital. ### How can a medical interpreter help during hospitalisation? An interpreter helps you report symptoms accurately, understand consent and treatment, follow daily care and discharge instructions, and take part in decisions about your care. ### Reference Ministry of Health, Labour and Welfare: [mhlw.go.jp](https://www.mhlw.go.jp/english/). ### Disclaimer MedicTranslate provides medical translation, interpreting, and healthcare coordination support only. We do not provide medical, legal, or regulatory advice, we do not diagnose, prescribe, or provide treatment, and we do not refer patients to specific doctors or clinics. The information on this page is general and provided for informational purposes only. Eligibility, approvals, and outcomes depend on the applicable Japanese regulations and the decision of the relevant authority. Always consult a suitably qualified professional and verify current requirements with official sources before acting. ![Ali Motahari](https://www.medictranslate.com/wp-content/uploads/2026/06/Author-Thumbnail.jpg) Article by Ali Motahari Ali is the founder and Representative Director of MedicTranslate Co., Ltd., a Kobe-based medical translation and healthcare coordination company that helps English-speaking foreign residents and visitors navigate the Japanese healthcare system, with a focus on the Kansai region. He has more than 20 years of experience in healthcare and healthcare IT, and is a doctoral researcher studying how healthcare organisations adopt clinical information systems. He writes about navigating medical care, translation, and the administrative and customs requirements that foreign patients face in Japan. MedicTranslate coordinates and translates; it does not provide medical treatment, diagnosis, or pharmaceutical supply. **Categories:** Uncategorized **Tags:** Expat Life Japan, Foreign Patients in Japan, Guarantor System, Hospital Admission, Japan Healthcare, Medical Paperwork, Medical Translation, Shokaishō --- ### [Beautiful Smiles No Metal Wires Invisalign by Dr. T.K](https://www.medictranslate.com/beautiful-smiles-no-metal-wires-invisalign-by-dr-t-k-2/) **Published:** December 21, 2025 **Author:** Darren **Excerpt:** invisalign beautiful: Goodbye Metal Wires, Hello Your New Smile Orthodontic treatment has come a long way from traditional metal braces. For many adults... **Content:** ![Medical content image](https://www.medictranslate.com/wp-content/uploads/2025/10/pexels-tima-miroshnichenko-5355704-scaled.jpg "Medical content image") ## Goodbye Metal Wires, Hello Your New Smile Orthodontic treatment has moved well beyond traditional metal braces. For many adults and teens, visible wires and discomfort can be off-putting. Invisalign offers a modern, comfortable, and nearly invisible alternative for straightening teeth without interrupting daily life. ## What is Invisalign? Invisalign uses a series of custom-made, transparent aligners that gradually move your teeth into position over time. Unlike braces that rely on metal wires and brackets, Invisalign aligners are: - **Removable:** eat, brush, and floss normally. - **Comfortable:** made from smooth plastic, which reduces irritation. - **Discreet:** nearly invisible during treatment. Each aligner is typically worn for about one to two weeks before moving to the next in the series, gradually guiding your teeth toward their planned position. The exact plan and timeline are determined by your treating dentist. ## Invisalign at Komura Orthodontic Dentistry Komura Orthodontic Dentistry is located in Toyonaka City, Osaka, and is led by Dr. T. Komura. The clinic offers Invisalign treatment using digital planning tools, with an approach built around individual assessment. Services described by the clinic include: - Digital planning supported by CT and X-ray imaging. - A focus on minimally invasive treatment, aiming to avoid unnecessary extractions where clinically appropriate. - Care for both adults and teens. - Online consultation and digital monitoring options. Individual results depend on each patient's circumstances and clinical assessment. Treatment suitability, duration, and outcomes are determined by the treating dentist. ## How MedicTranslate can help If you are considering orthodontic treatment in Japan and do not speak Japanese, we can support the language side of your care. That includes interpreting during consultations, translating your treatment plan and consent forms so you understand them fully, and helping coordinate appointments. We provide language and coordination support and do not provide dental advice or referrals. [See our translation and interpreting services](https://www.medictranslate.com/translation/) or [contact us](https://www.medictranslate.com/contact-us/) to arrange language support for your dental appointments. ## Disclaimer MedicTranslate provides medical translation, interpreting, and healthcare coordination support only. We do not provide medical, legal, or regulatory advice, we do not diagnose, prescribe, or provide treatment, and we do not refer patients to specific doctors or clinics. The information on this page is general and provided for informational purposes only. Eligibility, approvals, and outcomes depend on the applicable Japanese regulations and the decision of the relevant authority. Always consult a suitably qualified professional and verify current requirements with official sources before acting. **Categories:** Uncategorized --- ### [Unlock Your Glow: Japan's Best Beauty Treatment](https://www.medictranslate.com/unlock-your-glow-japans-best-beauty-treatment/) **Published:** September 18, 2025 **Author:** Darren **Excerpt:** treatment unlock: Japan isn’t just a dream destination for foodies, shopaholics, and culture lovers but also a global leader in beauty treatments. Japan... **Content:** ## Unlock Your Glow: Japan’s Best Beauty Treatment ![Medical content image](https://www.medictranslate.com/wp-content/uploads/2025/09/pexels-cottonbro-4004122-1-scaled.jpg "Medical content image")Japan offers a wide range of beauty and aesthetic services, from established skincare and dermatology to newer device-based and cell-based procedures. This guide gives a neutral overview of the main categories international visitors may come across, so you can ask informed questions and make your own decisions. MedicTranslate does not provide, recommend, or endorse any treatment. We help with language and coordination so you can communicate clearly with the providers you choose. ## Common treatment categories you may encounter ### Regenerative and cell-based treatments Some clinics market treatments described as regenerative, including approaches that reference stem cells, exosomes, or growth factors. In Japan, cell-based and regenerative procedures are subject to specific regulation under the Act on the Safety of Regenerative Medicine. The safety and effectiveness of these approaches for cosmetic purposes are still debated and are not universally established. If you are considering one, ask the provider about their regulatory registration, the evidence they rely on, the risks, and what happens if there are complications. ### Injectable treatments Injectable procedures are widely offered. Formulations, indications, and provider qualifications vary. Ask which product is being used, whether it is approved in Japan for the intended use, who is administering it, and how aftercare and follow up are handled. ### Device-based and non-surgical treatments Non-surgical options include device-based procedures such as those using electrical muscle stimulation and other energy-based technologies. Marketing claims for these treatments vary widely, and results reported by providers are not guarantees. Ask about the specific device, the expected number of sessions, the evidence base, and any contraindications. ## Questions worth asking before any treatment - What are the qualifications and licensing of the person performing the treatment? - Is the product or device approved in Japan for this specific use? - What does the published evidence actually show, and what are the known risks? - What consent, aftercare, and follow up are provided, and in what language? - What is the total cost, and what is covered if a complication occurs? ## How MedicTranslate can help If you decide to pursue treatment in Japan, we can support the parts that are easy to get wrong across a language barrier. That includes interpreting during consultations, translating consent forms and treatment plans so you understand what you are agreeing to, and coordinating appointments. We stay on the language and coordination side and do not advise on which treatment to choose. [See our translation services](https://www.medictranslate.com/translation/) or [contact us](https://www.medictranslate.com/contact-us/) to arrange interpreting or document translation for your appointments in Japan. ## Disclaimer MedicTranslate provides medical translation, interpreting, and healthcare coordination support only. We do not provide medical, legal, or regulatory advice, we do not diagnose, prescribe, or provide treatment, and we do not refer patients to specific doctors or clinics. The information on this page is general and provided for informational purposes only. Eligibility, approvals, and outcomes depend on the applicable Japanese regulations and the decision of the relevant authority. Always consult a suitably qualified professional and verify current requirements with official sources before acting. Japan offers a wide range of beauty and aesthetic services, from established skincare and dermatology to newer device-based and cell-based procedures. This guide gives a neutral overview of the main categories international visitors may come across, so you can ask informed questions and make your own decisions. MedicTranslate does not provide, recommend, or endorse any treatment. We help with language and coordination so you can communicate clearly with the providers you choose. ## Common treatment categories you may encounter ### Regenerative and cell-based treatments Some clinics market treatments described as regenerative, including approaches that reference stem cells, exosomes, or growth factors. In Japan, cell-based and regenerative procedures are subject to specific regulation under the Act on the Safety of Regenerative Medicine. The safety and effectiveness of these approaches for cosmetic purposes are still debated and are not universally established. If you are considering one, ask the provider about their regulatory registration, the evidence they rely on, the risks, and what happens if there are complications. ### Injectable treatments Injectable procedures are widely offered. Formulations, indications, and provider qualifications vary. Ask which product is being used, whether it is approved in Japan for the intended use, who is administering it, and how aftercare and follow up are handled. ### Device-based and non-surgical treatments Non-surgical options include device-based procedures such as those using electrical muscle stimulation and other energy-based technologies. Marketing claims for these treatments vary widely, and results reported by providers are not guarantees. Ask about the specific device, the expected number of sessions, the evidence base, and any contraindications. ## Questions worth asking before any treatment - What are the qualifications and licensing of the person performing the treatment? - Is the product or device approved in Japan for this specific use? - What does the published evidence actually show, and what are the known risks? - What consent, aftercare, and follow up are provided, and in what language? - What is the total cost, and what is covered if a complication occurs? ## How MedicTranslate can help If you decide to pursue treatment in Japan, we can support the parts that are easy to get wrong across a language barrier. That includes interpreting during consultations, translating consent forms and treatment plans so you understand what you are agreeing to, and coordinating appointments. We stay on the language and coordination side and do not advise on which treatment to choose. [See our translation services](https://www.medictranslate.com/translation/) or [contact us](https://www.medictranslate.com/contact-us/) to arrange interpreting or document translation for your appointments in Japan. ## Disclaimer MedicTranslate provides medical translation, interpreting, and healthcare coordination support only. We do not provide medical, legal, or regulatory advice, we do not diagnose, prescribe, or provide treatment, and we do not refer patients to specific doctors or clinics. The information on this page is general and provided for informational purposes only. Eligibility, approvals, and outcomes depend on the applicable Japanese regulations and the decision of the relevant authority. Always consult a suitably qualified professional and verify current requirements with official sources before acting. **Categories:** Uncategorized **Tags:** Beauty, Cosmetics, Japan --- ### [Lost or Expired Medications during traveling in Japan](https://www.medictranslate.com/how-to-handle-lost-or-expired-medications-while-traveling-in-japan/) **Published:** November 14, 2024 **Author:** ginipighost@gmail.com **Content:** # Lost or Expired Medications in Japan Expired Meds while traveling in Japan or losing or running out of essential medications can be a stressful experience, especially in a foreign country with unique regulations around healthcare and prescriptions. Here’s a guide to managing this situation in Japan, and how **MedicTranslate** can help make the process easier. #### **1. Locate the Nearest Pharmacy (“Kusuriya”) or Hospital** Japan has pharmacies (kusuriya) in nearly every neighborhood, as well as hospitals and clinics with various specializations. Pharmacies handle over-the-counter medications, while hospitals and larger clinics can help with prescriptions. **Tip**: Major pharmacies in urban areas often have English-speaking staff, but smaller or rural ones may not. Having translated prescriptions or medical documentation can smooth out communication with pharmacists, helping you get what you need faster. #### **2. Bring Translated Copies of Your Prescriptions** If you need to refill a prescription, a Japanese healthcare provider will typically require a translated copy of your original prescription. MedicTranslate provides AI-powered translations of medical documents, ensuring that your prescriptions are clear and accessible to local healthcare professionals. **Tip**: Store your translated documents digitally with MedicTranslate so you can access them on your phone if needed. This also helps if you need to visit multiple pharmacies to locate specific medications. #### **3. Know What to Do if Your Medication is Restricted in Japan** Certain medications, such as some painkillers, ADHD medications, or anti-anxiety drugs, may be restricted in Japan. If you’re unable to replace these while in Japan, contact a Japanese healthcare provider to discuss possible alternatives. **Tip**: In cases where alternatives are required, MedicTranslate can help by translating medical recommendations from your home country doctor, giving Japanese providers the context they need to recommend suitable replacements. #### **4. Consider Travel Health Insurance with Prescription Coverage** If you’re traveling with essential medications, having travel health insurance with prescription coverage can be a lifesaver. This can help with both the costs of visiting a doctor and the costs of replacing lost medication. **Tip**: Carry the policy information and a list of nearby medical facilities covered by your insurance. Having MedicTranslate’s support with medical translations may also help simplify the claim process in Japan. #### **5. Seek Assistance from MedicTranslate for Ongoing Support** MedicTranslate is designed to support travelers with their medical needs, from translating prescriptions to helping with customs forms and storage of medical records. If you find yourself needing assistance with a prescription replacement, MedicTranslate can make the process more manageable and less stressful. --- **With MedicTranslate, travelers can manage medication replacements more easily in Japan.** By translating your documents and storing them securely, MedicTranslate provides peace of mind and a solution to unexpected travel hiccups. Contact us to learn more! **Categories:** Uncategorized --- ### [Top 5 Health Tips for Staying Well While Traveling in Japan](https://www.medictranslate.com/top-5-health-tips-for-staying-well-while-traveling-in-japan/) **Published:** November 14, 2024 **Author:** ginipighost@gmail.com **Content:** # Health Tips for Traveling in Japan Traveling to Japan is an exciting adventure, but adapting to a new environment can pose unique health challenges. From seasonal changes to dietary adjustments, here are essential tips to help you stay well while exploring Japan. Plus, learn how **MedicTranslate** can assist if you need medical support along the way. #### **1. Hydrate and Stay Cool in Humid Summers** Japan’s summers can be hot and humid, which may lead to dehydration or heat exhaustion if you’re not prepared. Always carry a water bottle and take advantage of Japan’s ubiquitous vending machines for drinks. Consider wearing lightweight, breathable clothing to stay comfortable. **Tip**: If you have health conditions that worsen in hot climates, such as asthma or cardiovascular issues, bring translated medical documentation. MedicTranslate can help with translations to ensure Japanese healthcare providers understand your needs in an emergency. #### **2. Prepare for Allergies During Cherry Blossom and Cedar Seasons** Seasonal allergies are common in Japan, especially during cherry blossom season (spring) and cedar season (late winter). Be aware of these potential allergens if you’re traveling during these times and consider bringing allergy medication. Note that some common allergy meds, like pseudoephedrine, may be restricted in Japan. **Tip**: Check if your allergy medication is allowed before traveling. If it requires a customs certificate, MedicTranslate can help you prepare the necessary documents in Japanese. #### **3. Eat Well, But Be Cautious with New Foods** Japan offers a rich variety of foods, from sushi and ramen to unique seasonal dishes. However, for those with food allergies or sensitivities, it’s essential to communicate dietary needs clearly. MedicTranslate can help translate key dietary restrictions, ensuring restaurants or healthcare providers understand your needs. **Tip**: If you have severe allergies, consider wearing a medical alert bracelet with translated information, or keep a translated allergy card handy to show servers and chefs. #### **4. Have a Plan for Minor Health Issues** It’s wise to prepare for minor health issues like colds, headaches, or stomach troubles. Japanese pharmacies, called “kusuriya,” offer a variety of remedies, but products may differ from what you’re used to. **Tip**: MedicTranslate provides easy access to translated medical records and prescriptions, making it simple for you to get the care you need at local pharmacies or clinics if your symptoms escalate. #### **5. Know Where to Find Medical Help in Japan** If you need medical assistance, Japan has excellent healthcare facilities, including clinics and hospitals with English-speaking staff in larger cities. However, having translated documents can make communication easier, especially for prescription medications or chronic conditions. --- **With MedicTranslate, your health is in good hands while you explore Japan.** From translating prescriptions to helping with customs paperwork, we provide essential support for travelers managing health needs abroad. Contact us to learn more about staying healthy and prepared during your Japanese adventure! **Categories:** Uncategorized --- ### [Essential Japanese Phrases for Healthcare and Emergencies](https://www.medictranslate.com/essential-japanese-phrases-for-healthcare-and-emergencies/) **Published:** November 14, 2024 **Author:** ginipighost@gmail.com **Content:** ![Essential Japanese Phrases for Healthcare and Emergencies](https://www.medictranslate.com/wp-content/uploads/2024/12/On-the-Go-Services.webp "Essential Japanese Phrases for Healthcare and Emergencies – Medical Translation and Healthcare Support Services") # Healthcare and Emergencies When it comes to managing your health while traveling in Japan, knowing a few key phrases can be incredibly helpful. Whether you’re visiting a doctor, buying medication at a pharmacy, or navigating an emergency, here are essential Japanese phrases that can make your healthcare experience smoother. With **[MedicTranslate](https://www.medictranslate.com/)**, you’ll also have support in translating complex medical documents, giving you peace of mind wherever you go. #### **1. Basic Healthcare Phrases** These phrases will help you express basic medical needs or questions when visiting a clinic or hospital. - “Is there an English-speaking doctor?” **Japanese**: 英語を話す医師はいますか？ (*Eigo o hanasu ishi wa imasu ka?*) - “I have a prescription.” **Japanese**: 処方箋があります。 (*Shohōsen ga arimasu.*) - “I need a doctor.” **Japanese**: 医者が必要です。 (*Isha ga hitsuyō desu.*) - “Where is the nearest hospital?” **Japanese**: 一番近い病院はどこですか？ (*Ichiban chikai byōin wa doko desu ka?*) #### **2. Describing Symptoms** If you’re not feeling well, these phrases can help you communicate your symptoms to a doctor or pharmacist. - “I have a headache.” **Japanese**: 頭が痛いです。 (*Atama ga itai desu.*) - “I have a fever.” **Japanese**: 熱があります。 (*Netsu ga arimasu.*) - “I feel nauseous.” **Japanese**: 吐き気があります。 (*Hakike ga arimasu.*) - “I have an allergy to \[specific food or medicine\].” **Japanese**: 私は\[アレルゲン\]にアレルギーがあります。 (*Watashi wa \[arerugen\] ni arerugī ga arimasu.*) #### **3. Emergency Situations** In case of an emergency, these phrases can help you get immediate assistance. - “Please call an ambulance.” **Japanese**: 救急車を呼んでください。 (*Kyūkyūsha o yonde kudasai.*) - “It’s an emergency.” **Japanese**: 緊急です。 (*Kinkyū desu.*) - “I am hurt.” **Japanese**: けがをしました。 (*Kega o shimashita.*) #### **4. Pharmacy and Medication Phrases** If you need to purchase medication or speak to a pharmacist, these phrases can help. - “Do you have medicine for \[specific symptom, like a cold or headache\]?” **Japanese**: \[症状\]の薬はありますか？ (*\[Shōjō\] no kusuri wa arimasu ka?*) - “How often should I take this medication?” **Japanese**: この薬はどのくらいの頻度で飲むべきですか？ (*Kono kusuri wa dono kurai no hindo de nomu beki desu ka?*) #### **5. Simplify with MedicTranslate’s Support** While knowing key phrases is helpful, complex situations—like sharing medical records, prescriptions, or detailed symptoms—can still be challenging. **[MedicTranslate](https://www.medictranslate.com/)** offers AI-powered document translation for medical needs, ensuring that your health records are accessible and understandable to Japanese healthcare providers. --- **With [MedicTranslate](https://www.medictranslate.com/), navigating healthcare in Japan is easier and less stressful.** From prescriptions to doctor’s letters, MedicTranslate provides fast and accurate translations, helping you manage your health wherever you are in Japan. Contact us today to learn more! **Categories:** Uncategorized --- ## Pages ### [Homepage- MedicTranslate: Access High Quality Health Services For Expats In Japan](https://www.medictranslate.com/) **Published:** November 19, 2024 **Author:** ginipighost@gmail.com **Content:** Medical Translation and Healthcare Support Services # Healthcare and medication support in Japan, in your language. MedicTranslate helps international residents and visitors with medication-import paperwork, clinic appointments, medical interpreting and human-validated translation. - Kobe-based - Japan-wide remote & document support - Secure platform upload available - Human-reviewed translation [Check medication requirements](https://platform.medictranslate.com/) [Arrange healthcare support](https://7c046d.share-ap1.hsforms.com/2Ot-9XgEmQvaeZb8XOD24QQ) [Request a translation quote](https://app.medictranslate.com/) Healthcare language and coordination support in Japan A Japanese medical document being translated into a readable document, alongside a booked appointment calendar, medication paperwork and an interpreter. **MedicTranslate coordinates, interprets, translates and prepares documents.** Medical care and clinical advice are provided by the clinic or healthcare professional you choose. ## Start with what you need Most people come to us for one of three things. Choose yours. ### Bringing medication into Japan - Preliminary review against published Japanese import requirements, based on your information - Import Confirmation (Yunyu Kakunin-sho) support where applicable - Prescription, doctor's-letter and customs documentation - Approval decisions remain with the Japanese authorities [Check medication requirements](https://platform.medictranslate.com/) ### Need a clinic or appointment - Appointment request and coordination in Japanese - Interpreting support on the day, in person or remote - Document translation before or after the appointment - All bookings subject to clinic acceptance; you choose the clinic - [See our partner clinics](#mt-partners) [Arrange healthcare support](https://7c046d.share-ap1.hsforms.com/2Ot-9XgEmQvaeZb8XOD24QQ) ### Need a document translated - **Medical:** records, prescriptions, letters, reports, test results and discharge summaries - **Non-medical:** certificates, licences, financial, legal, immigration and academic documents - Human-validated; certification options where required [Request a translation quote](https://app.medictranslate.com/) Our services ## Language and logistics, end to end Every service here is a language, coordination or document service. The medical care itself is always provided by your clinic. ![Completing a Japanese airport customs and medication import form](https://www.medictranslate.com/wp-content/uploads/2026/07/Airport-form.jpg)### Medication Import & Airport Customs Support Yunyu Kakunin-sho paperwork (formerly Yakkan Shoumei), done for you. - Prohibited & restricted meds check - Import Confirmation — do you need one? - Airport customs form help [Get airport customs support](/airport-custom-form/) ![Doctor welcoming a patient at a Japanese hospital](https://www.medictranslate.com/wp-content/uploads/2025/11/Dorctor-in-the-hospital-2-1.jpg)### Healthcare Arrangement — Hospital & Clinic Booking Check-ups, consultations and specialist visits, booked in Japanese for you. - Partner clinic introductions - Booking & rescheduling handled - Interpreter arranged for the day [Arrange an appointment](https://7c046d.share-ap1.hsforms.com/2Ot-9XgEmQvaeZb8XOD24QQ) ![A medical report prepared for translation](https://www.medictranslate.com/wp-content/uploads/2024/11/Medical-Document-Translationq.webp)### Medical Translation Human-validated translation of records, prescriptions, letters and results. - Standard delivery from 72 hours - Certificate of Translation available - Secure platform upload [Get a translation quote](https://www.medictranslate.com/translation/) ![Medical interpreter supporting a patient at an appointment in Japan](https://www.medictranslate.com/wp-content/uploads/2026/06/Translator.jpg)### Medical Interpreting An experienced interpreter with you at your appointment or the pharmacy. - In person across Kansai - Remote by video or phone, Japan-wide [Book an interpreter](/interpreters/) ### Additional services ### Notary & Certification Coordination Notarised signatures, certified copies, affidavits, apostille & legalisation — Hyogo & Kansai. [Arrange notary services](/notary/) ### Non-Medical Document Translation Certificates, licences, bank statements, legal, immigration & academic documents — certification available. [Get a document quote](/document_translation/) We deliver human-validated medical translation, interpreter support, and healthcare information assistance to support cross-border healthcare needs. ## Why MedicTranslate ### Accuracy & Confidentiality We prioritise accuracy and patient privacy, handling documents through our secure customer platform and in line with our Privacy Policy. ### Convenient & Reliable Our services are tailored to your needs, whether you're travelling for business, tourism, or living in Japan. ### Wide Network We work with partner clinics, experienced interpreters and collaborating organisations across Japan to support your healthcare communication. How it works ## Three steps, and we handle the Japanese You should not need to navigate Japanese-language healthcare arrangements alone. 1 ### Tell us what you need A document, an appointment, an interpreter, or medication paperwork for travel. Tell us your language, location and timing, and we quote you up front, before any work begins. 2 ### We coordinate and attend We prepare and translate documents in advance, request the booking in Japanese (subject to clinic acceptance), confirm what to bring, and attend as your interpreter, in person or remotely. 3 ### You receive and understand Your report is translated into your language. We can walk you through the translated document and clarify the wording used; clinical interpretation of findings must come from your doctor. **The same support continues after your visit:** follow-up interpreting, translation of onward referrals and receipts, records prepared for travel, and the same coordinator throughout, so you are not re-explaining yourself. Our process ## See MedicTranslate in action Medical translation is at the core of MedicTranslate's services for Japan. We provide human-validated medical translation, interpreter support, and healthcare information services to support individuals and organisations navigating cross-border healthcare needs. [ Play: How Does MedicTranslate Work? ](https://www.youtube.com/@MedicTranslateDigital) Working together ## Partner clinics, healthcare professionals and organisations - [![Dr Akebane](https://www.medictranslate.com/wp-content/uploads/2026/07/Dr_Akabane.png)](/dr-akebane-telemedicine-online/) - [![Komura Clinic](https://www.medictranslate.com/wp-content/uploads/2026/07/Komura_clinic.jpg)](/doctor/doctor-komura/) - [![Tokizane Clinic](https://www.medictranslate.com/wp-content/uploads/2026/07/Tokizaneh-Clinic.jpg)](/dr-tokizane-orthodontist-osaka/) - [![Happy Dental](https://www.medictranslate.com/wp-content/uploads/2026/07/Happy-Dental.png)](/doctor/dr-sato-dentist-tokyo/) - [![Sakura](https://www.medictranslate.com/wp-content/uploads/2026/07/Sakura.jpg)](/dr-toshiharu-aoki-acupuncture-and-chiropractic-tokyo/) - [![Go Gijin](https://www.medictranslate.com/wp-content/uploads/2026/07/Go-Gijin.jpg)](https://www.gogaijin.me/) - ![Language Resource](https://www.medictranslate.com/wp-content/uploads/2026/07/Language-resource.jpg) - [![Dr Nakagawa — Gastroenterology & Internal Medicine](https://www.medictranslate.com/wp-content/uploads/2026/07/GP.png)](/dr-nakagawa-gastroenterology-internal-medicine-osaka/) Are you a clinic or healthcare organisation? [Partner with us](/contact-us/) Our scope ## Exactly what we do, and what we do not We would rather be clear now than have you find out later. MedicTranslate is a healthcare technology company that facilitates healthcare communication, documentation and administrative coordination, not a healthcare provider. ### We do - Translate documents, records and results - Interpret at your appointment, in person or remotely - Prepare documentation, including medication-import paperwork - Coordinate appointments, requested in Japanese - Identify clinic options from your stated non-clinical criteria - Communicate administratively with clinics on your behalf ### We don't - Diagnose, or provide medical advice - Choose a doctor for you based on clinical judgement, or issue referrals - Guarantee clinic acceptance of a booking - Guarantee customs or government approval - Determine insurance eligibility, coverage or clinic fees - Act as a law firm, healthcare provider, customs authority or immigration sponsor ## Simplify Medical Translations Today With MedicTranslate, accessing accurate medical translations is easier than ever. Break language barriers and enhance your healthcare experience effortlessly. [Access the customer platform](https://app.medictranslate.com/) [Contact Us](/contact-us/) ![The MedicTranslate customer platform shown on a laptop](https://www.medictranslate.com/wp-content/uploads/2024/11/Mockup-laptop3.webp) FAQs ## Questions people ask us first Straight answers about what we can and cannot do for you. Can you help me bring medication into Japan? Yes. We review the medication, quantity and presentation information you provide against published Japanese import requirements and identify whether restrictions or an Import Confirmation (Yunyu Kakunin-sho) may apply. Where it does, we prepare the application paperwork and translate the prescriptions and doctor's letters the authorities or customs may ask to see. Approval decisions rest with the Japanese authorities. We do not issue approvals and we cannot guarantee customs clearance. Can you arrange a clinic appointment? Yes. We identify clinic options based on the non-clinical criteria you give us — your language, location and the type of service — request the booking in Japanese, arrange an interpreter to attend with you, and translate the results report afterwards. All bookings are subject to clinic acceptance, and our coordination fee is quoted up front before any work begins. **On cost:** Japanese health insurance may apply to eligible care. Coverage, patient contribution and fees are determined by the clinic and the relevant insurer. Routine check-ups (kenko shindan) are usually arranged through employers, municipalities or insurer programmes, or paid privately. Do you provide medical advice or choose my doctor? **No, and this matters.** MedicTranslate is a healthcare technology company that supports access to healthcare through translation, interpreting and administrative coordination; we do not diagnose, give medical advice, choose a doctor for you based on clinical judgement, or issue referrals. All medical care is provided by the clinic you choose. We can walk you through the translated document and clarify the wording used. Clinical interpretation of findings must come from your doctor, and we help you communicate your questions clearly. How quickly can you translate my documents? Standard delivery is generally available **within 72 hours** for eligible standard documents after files, scope and payment are confirmed. Longer or more complex documents may take more time, and we tell you the timeline and the price before we begin, not after. Every translation is human-validated by experienced language professionals, and a Certificate of Translation is available where required, subject to the receiving authority's requirements. How do you protect medical documents? Existing MedicTranslate account holders can upload medical records, prescriptions and other documents through our authenticated customer platform. Secure platform upload is recommended for medical documents. Customers may also choose to send documents by email. Ordinary email may carry additional privacy and security risks outside MedicTranslate's direct control, so please avoid including unnecessary medical information in a general enquiry. See our [Privacy Policy](/privacy-policy/) for information about document handling, access and retention. Where do you operate? We are based in **Kobe**. In-person interpreting and clinic coordination focus on **Kansai**, including Hyogo, Osaka and Kyoto. Document translation, certification coordination and medication import support are available wherever you are, including before you arrive in Japan, and remote interpreting is available beyond Kansai. If you are elsewhere in Japan, tell us what you need and we will tell you plainly whether we can help. Worked with us before? Your feedback helps other international patients find support. [Leave a Google review](https://g.page/r/CUgU6irmspu7EAI/review) ## What do you need help with? Tell us what you need, in your language. We will tell you what it costs and how long it takes before any work begins. [Medication requirements](https://platform.medictranslate.com/) [Healthcare appointment](https://7c046d.share-ap1.hsforms.com/2Ot-9XgEmQvaeZb8XOD24QQ) [Translation quote](https://app.medictranslate.com/) [General enquiry (non-sensitive questions)](/contact-us/) Price confirmed before work begins Reply within one business day Secure document process Kobe-based · In-person support across Kansai · Remote and document support Japan-wide **MedicTranslate is a healthcare technology company** supporting healthcare communication, documentation and administrative coordination in Japan through translation, interpreting, appointment coordination and document preparation. We are not a healthcare provider, law firm, customs authority or immigration sponsor; medical care and clinical decisions rest with the clinic and doctor you choose, bookings remain subject to clinic acceptance, and medication import approvals rest with the Japanese authorities. Full details: [Terms of Use](/medictranslate-terms-of-use/) · [Privacy Policy](/privacy-policy/). --- ### [Dr Nakagawa Gastroenterology & Internal Medicine - Osaka](https://www.medictranslate.com/dr-nakagawa-gastroenterology-internal-medicine-osaka/) **Published:** July 8, 2026 **Author:** @dmin@li **Content:** MedicTranslate Partner Clinic# Nakagawa Clinic, Gastroenterology & Internal Medicine in Sakai, OsakaMedical Corporation Kofukukai · Your home doctor in Sakai Everyday internal medicine and digestive care, close to home Nakagawa Clinic in Sakai-ku, Osaka, provides gastroenterology and general internal medicine, including transnasal endoscopy, abdominal ultrasound and home medical care. MedicTranslate can assist international patients with appointment coordination, interpreter arrangements and medical document translation. [ Request an Appointment ](mailto:info@medictranslate.com) [ Book a Consultation ](#) A short walk from Minato Station (Nankai Main Line) [Ask about language support](mailto:info@medictranslate.com) Appointment availability is determined by the clinic. MedicTranslate provides coordination and language support only. ![Doctor at Nakagawa Clinic in a white medical coat, Sakai, Osaka](https://www.medictranslate.com/wp-content/uploads/2026/07/Doctor-Nakagawa.jpg) **Home Doctor**Internal Medicine ## Doctor Profile Areas of practice and professional background ### Areas of Practice ### Professional Background Professional information is supplied by the clinic and may be updated from time to time. ## Operating Hours Book online below, or check the clinic’s regular hours. ### Book an Appointment Book directly with Nakagawa Clinic. A non-refundable MedicTranslate coordination fee applies at checkout. This calendar books directly with Nakagawa Clinic. A non-refundable MedicTranslate coordination fee is charged at checkout; the clinic’s own treatment fees are separate and payable to the clinic. [See fees & responsibility in full](#responsibility). Loading booking calendar… ### Please note Clinic hours may change due to public holidays, staff availability or other operational requirements. Confirmed appointment details take precedence over the general schedule shown here. Last confirmed: 26 June 2026 [Check Appointment Availability](mailto:info@medictranslate.com) ## Clinic Overview Gastroenterology and internal medicine in Sakai-ku, Osaka ![]() Illustration **A neighbourhood home-doctor clinic** ### About the clinic Nakagawa Clinic provides gastroenterology and internal medicine for the local community in Sakai-ku, Osaka. ## Treatment & Care Approach Everyday internal medicine with a focus on early detection Information provided by the clinic. Treatment options, duration, suitability and outcomes are determined by the clinic on an individual clinical basis. ## How MedicTranslate Supports Your Visit A clear process from your first enquiry to a confirmed appointment. ### 1. Tell Us What You Need Share your preferred appointment date, treatment concern and language-support requirements. ### 2. We Contact the Clinic MedicTranslate contacts the clinic to check availability and relevant appointment requirements. ### 3. Language Support Is Arranged Interpreter or document-translation support is coordinated where requested and available. ### 4. You Review and Confirm You receive the proposed appointment details, support scope and applicable MedicTranslate fees before confirming. ### 5. Attend Your Confirmed Appointment Attend the clinic according to the confirmed appointment instructions. **There is no charge to submit an initial enquiry.** Appointment requests are subject to clinic acceptance and availability, and submitting a request does not guarantee an appointment. Where a MedicTranslate fee applies, we provide the amount for approval before the relevant interpreting, translation or coordination service is confirmed. [Request an Appointment](mailto:info@medictranslate.com) [Prefer to book directly? Book a Consultation](#) ## Fees & Responsibility How fees work, and who is responsible for your treatment ### Clinic fee guide (rough estimate) ### Clinic fees and MedicTranslate fees are separate ### Treatment responsibility, fees and MedicTranslate’s role ## Location & Contact Clinic details and international patient support ## International Patient FAQ Practical answers about appointments, language support, fees and responsibility. This service is not intended for urgent or life-threatening emergencies. Contact local emergency services where immediate care is required. International patients welcome## Ready to arrange your visit? Request appointment coordination, book a consultation directly with the doctor, or ask about interpreter and dental document translation support. [Request an Appointment](mailto:info@medictranslate.com) [Book a Consultation](#) [Language Support](mailto:info@medictranslate.com) Appointment confirmation is subject to clinic approval and availability. Clinic fees and MedicTranslate support fees may apply separately. Clinic information is subject to change. Please confirm operating hours, availability and services before travelling. MedicTranslate provides language, communication and appointment-coordination support; assessment, diagnosis and treatment are provided solely by the clinic. This service is not intended for medical emergencies. Last updated: 25 September 2026. [Request Appointment](mailto:info@medictranslate.com)[Book a Consultation](#) ## Request an appointment Tell us your preferred dates, treatment concern and language needs. We coordinate directly with the clinic and confirm every detail with you first. Submitting a request is free. Nothing is booked until the clinic accepts your date. Loading secure request form… Prefer to book directly with the doctor? [Book a consultation (fee applies)](#) Gmail Outlook Mail app Copy Preview the messageTo: info@medictranslate.com Subject: ``` ``` Please share only what’s needed to coordinate your request. Do not send identification documents or detailed medical records by email; we’ll provide secure instructions if they’re needed. Information may be shared with the selected clinic and approved language providers to process your request, in line with our [Privacy Policy](https://www.medictranslate.com/privacy-policy/). ` : ""); }; const fillParas = (i, items) => { const el = byId(i); if (el && Array.isArray(items)) el.innerHTML = items.map((t) => `${esc(t)} `).join(""); }; fillParas("responsibility-body", CLINIC.responsibility); fillParas("pricing-body", CLINIC.pricing); const feeGroups = byId("fee-groups"); if (feeGroups && Array.isArray(CLINIC.feeGroups)) feeGroups.innerHTML = CLINIC.feeGroups.map((g) => `### ${esc(g.title)} ${g.sub ? `${esc(g.sub)}` : ""}` + g.items.map((it) => `- ${esc(it.item)}${it.note ? ` (${esc(it.note)})` : ""}${esc(it.amt)} `).join("") + ` `).join(""); const feeExtras = byId("fee-extras"); if (feeExtras && Array.isArray(CLINIC.feeExtras)) feeExtras.innerHTML = CLINIC.feeExtras.map((x) => `**${esc(x.label)}**${esc(x.text)} `).join(""); const feeGuide = byId("fee-guide"); if (feeGuide && !(Array.isArray(CLINIC.feeGroups) && CLINIC.feeGroups.length)) feeGuide.remove(); const access = byId("access-list"); if (access) access.innerHTML = CLINIC.access.map((t) => `Access**${esc(t)}** `).join(""); const reasons = byId("reasons-list"); if (reasons) reasons.innerHTML = CLINIC.reasons.map((r) => `${reasonSvg(r.icon)}### ${esc(r.title)} ${esc(r.text)} `).join(""); const hoursBody = byId("hours-body"); if (hoursBody) hoursBody.innerHTML = CLINIC.hours.map((row) => { const cells = row.open.map((o) => o ? `●Open` : `×Closed`).join(""); return `${esc(row.label || (row.opens + "–" + row.closes))}${cells}`; }).join(""); const hoursNotes = byId("hours-notes"); if (hoursNotes && Array.isArray(CLINIC.hoursNotes)) hoursNotes.innerHTML = CLINIC.hoursNotes.map((n) => `19. ${esc(n.label)}${esc(n.value)} `).join(""); const contact = byId("contact-list"); if (contact) { const pin=``; const tel=``; const route=``; const park=``; const mail=``; const li = (svg, label, inner) => `26. ${svg}**${label}**${inner} `; contact.innerHTML = li(pin, "Address", `${CLINIC.addressLines.map(esc).join(" ")}`) + (CLINIC.phoneDisplay ? li(tel, "Clinic telephone", `[${esc(CLINIC.phoneDisplay)}](tel:${esc(CLINIC.phoneTel)})`) : "") + li(route, "Nearest stations", `${CLINIC.accessLines.map(esc).join(" ")}`) + li(park, "Parking", `${esc(CLINIC.parking)}`) + li(mail, "English support", `[${esc(CLINIC.supportEmail)}](mailto:${esc(CLINIC.supportEmail)})`); } const map = byId("map-frame"); if (map) { map.src = "https://www.google.com/maps?q=" + encodeURIComponent(CLINIC.mapQuery) + "&output=embed"; map.title = "Map showing " + CLINIC.nameEn; } const faq = byId("faq-list"); if (faq) faq.innerHTML = CLINIC.faq.map((f) => `${esc(f.q)}${esc(f.a)} `).join(""); /* JSON-LD */ const id = (frag) => CLINIC.canonical + "#" + frag; const graph = []; const specs = CLINIC.hours.map((row) => ({ "@type": "OpeningHoursSpecification", dayOfWeek: DAYS.filter((_, i) => row.open[i]), opens: row.opens, closes: row.closes })); const addr = { "@type": "PostalAddress", streetAddress: CLINIC.address.streetAddress, addressLocality: CLINIC.address.locality, addressRegion: CLINIC.address.region, addressCountry: CLINIC.address.country }; if (CLINIC.address.postalCode) addr.postalCode = CLINIC.address.postalCode; if (CLINIC.schema.dentist) { const clinicNode = { "@type": CLINIC.schemaType, "@id": id("clinic"), name: CLINIC.nameEn, url: CLINIC.canonical, image: CLINIC.clinicImage || CLINIC.portrait, priceRange: CLINIC.priceRange, address: addr, openingHoursSpecification: specs }; if (CLINIC.nameJa && CLINIC.nameJa !== CLINIC.nameEn) clinicNode.alternateName = CLINIC.nameJa; if (CLINIC.phoneTel) clinicNode.telephone = CLINIC.phoneTel; graph.push(clinicNode); } if (CLINIC.schema.person) graph.push({ "@type": "Person", "@id": id("doctor"), name: CLINIC.doctorName, jobTitle: CLINIC.doctorJobTitle || "Dentist", worksFor: { "@id": id("clinic") } }); if (CLINIC.schema.profilePage) graph.push({ "@type": "ProfilePage", "@id": id("profile"), url: CLINIC.canonical, name: CLINIC.seoTitle, description: CLINIC.seoDescription, mainEntity: { "@id": id("doctor") }, about: { "@id": id("clinic") } }); if (CLINIC.schema.faqPage) graph.push({ "@type": "FAQPage", "@id": id("faq"), mainEntity: CLINIC.faq.map((f) => ({ "@type": "Question", name: f.q, acceptedAnswer: { "@type": "Answer", text: f.a } })) }); if (CLINIC.schema.breadcrumb) graph.push({ "@type": "BreadcrumbList", "@id": id("breadcrumb"), itemListElement: [ { "@type": "ListItem", position: 1, name: "MedicTranslate", item: "https://www.medictranslate.com/" }, { "@type": "ListItem", position: 2, name: CLINIC.heroHeading || CLINIC.nameEn, item: CLINIC.canonical } ] }); const ldEl = byId("clinic-jsonld"); if (ldEl && graph.length) ldEl.textContent = JSON.stringify({ "@context": "https://schema.org", "@graph": graph }); /* ========================= CTAs: Calendly / HubSpot / email ================= */ const enc = encodeURIComponent; const to = CLINIC.supportEmail; const buildMail = (su, body) => ({ su, body, mailto: "mailto:" + to + "?subject=" + enc(su) + "&body=" + enc(body), gmail: "https://mail.google.com/mail/?view=cm&fs=1&to=" + enc(to) + "&su=" + enc(su) + "&body=" + enc(body), outlook: "https://outlook.office.com/mail/deeplink/compose?to=" + enc(to) + "&subject=" + enc(su) + "&body=" + enc(body) }); const MAIL = { book: buildMail(CLINIC.emailSubject || (CLINIC.nameEn + " appointment request"), CLINIC.emailBody || ""), lang: buildMail(CLINIC.langSubject || ("Language support enquiry — " + CLINIC.nameEn), CLINIC.langBody || "") }; /* Calendly: append UTM attribution once. */ const calBase = (CLINIC.calendlyUrl || "").trim(); const hasCalendly = /^https?:\/\//i.test(calBase); let calendlyUrl = ""; if (hasCalendly) { const u = CLINIC.calendlyUtm || {}; const q = []; if (u.source) q.push("utm_source=" + enc(u.source)); if (u.medium) q.push("utm_medium=" + enc(u.medium)); if (u.campaign) q.push("utm_campaign=" + enc(u.campaign)); calendlyUrl = calBase + (q.length ? (calBase.includes("?") ? "&" : "?") + q.join("&") : ""); } /* Plain embed — no external widget.js dependency. This is what Calendly's own JS widget builds internally, so it needs nothing more than the scheduling URL. Chosen after the widget.js --- ### [Find Foreign-Friendly Clinics in Japan for Easy Medical Access](https://www.medictranslate.com/foreign-friendly-clinics/) **Published:** December 1, 2024 **Author:** ginipighost@gmail.com **Content:** ## Find Foreign Friendly Clinics Across Japan Appointment ### Book Your Doctor Appointment Contact us for booking arrangement! [ Contact Us ](https://medictranslate.com/contact-us) [ Boo a Free 15-Minute Consultation ](https://meetings-ap1.hubspot.com/medic) ![Kyoto](https://www.medictranslate.com/wp-content/uploads/2024/12/Kyoto.webp "Kyoto – Medical Translation and Healthcare Support Services") ### We can assit you to book your appointment with various clinics and hospitals across Japan ![Hyogo](https://www.medictranslate.com/wp-content/uploads/2024/12/Hyogo.webp "Hyogo – Medical Translation and Healthcare Support Services")### Hyogo [ Download ](https://www.medictranslate.com/wp-content/uploads/2026/02/Hyogo.pdf) ![Osaka](https://www.medictranslate.com/wp-content/uploads/2024/12/Osaka.webp "Osaka – Medical Translation and Healthcare Support Services")### Osaka [ Download ](https://www.medictranslate.com/wp-content/uploads/2026/02/Osaka.pdf) ![Tokyo](https://www.medictranslate.com/wp-content/uploads/2024/12/Tokyo.webp "Tokyo – Medical Translation and Healthcare Support Services")### Tokyo [ Download ](https://www.medictranslate.com/wp-content/uploads/2026/02/Tokyo-1.pdf) ![Kyoto](https://www.medictranslate.com/wp-content/uploads/2024/12/Kyoto.webp "Kyoto – Medical Translation and Healthcare Support Services")### Kyoto [ Download ](https://www.medictranslate.com/wp-content/uploads/2026/02/Kyoto-1.pdf) ![Sapporo](https://www.medictranslate.com/wp-content/uploads/2024/12/Sapporo.webp "Sapporo – Medical Translation and Healthcare Support Services")### Sapporo [ Download ](https://www.medictranslate.com/wp-content/uploads/2026/02/Hokkaido.pdf) ![Fukuoka](https://www.medictranslate.com/wp-content/uploads/2024/12/Fukuoka.webp "Fukuoka – Medical Translation and Healthcare Support Services")### Fukuoka [ Download ](https://www.medictranslate.com/wp-content/uploads/2026/02/Fukuoka.pdf) ![Yokohama](https://www.medictranslate.com/wp-content/uploads/2024/12/Yokohama.webp "Yokohama – Medical Translation and Healthcare Support Services")### Yokohama [ Download ](https://www.medictranslate.com/wp-content/uploads/2026/02/Tokyo-1.pdf) ![Sendai](https://www.medictranslate.com/wp-content/uploads/2024/12/Sendai.webp "Sendai – Medical Translation and Healthcare Support Services")### Sendai [ Download ](https://www.medictranslate.com/wp-content/uploads/2026/02/Sendai-Miyagi.pdf) ![Nagoya](https://www.medictranslate.com/wp-content/uploads/2024/12/Ngoya.webp "Nagoya – Medical Translation and Healthcare Support Services")### Nagoya [ Download ](https://www.medictranslate.com/wp-content/uploads/2026/02/Nagano.pdf) ![Hiroshima](https://www.medictranslate.com/wp-content/uploads/2024/12/Hiroshima.webp "Hiroshima – Medical Translation and Healthcare Support Services")### Hiroshima [ Download ](https://www.medictranslate.com/wp-content/uploads/2026/02/Hiroshima.pdf) ![Hokkaido](https://www.medictranslate.com/wp-content/uploads/2024/12/Hokkaido.webp "Hokkaido – Medical Translation and Healthcare Support Services")### Hakodate [ Download ](https://www.medictranslate.com/wp-content/uploads/2026/02/Hokkaido.pdf) ![Nagano](https://www.medictranslate.com/wp-content/uploads/2024/12/Nagano_resized_600x400.webp "Nagano – Medical Translation and Healthcare Support Services")### Nagano [ Download ](https://www.medictranslate.com/wp-content/uploads/2026/02/Nagano.pdf) Appointment ## Book Your Appointment Contact us for booking arrangement! [ Book a Free 15-Minute Consultation ](https://meetings-ap1.hubspot.com/medic) [ Contact Us ](https://medictranslate.com/contact-us) --- ### [Banned & Restricted Medications in Japan (2026 List)](https://www.medictranslate.com/prohibited-medication-japan/) **Published:** November 29, 2025 **Author:** @dmin@li **Content:** Japan Travel · Medication Import Support # Banned and Restricted Medications in Japan Travelling to Japan with prescription medicine? Find out whether your medication may require an Import Confirmation (Yunyu Kakunin-sho), advance permit or translated supporting documents before you travel. - Japan-based medication import support (Kobe, 株式会社MedicTranslate) - English and Japanese assistance, with human review where your case needs it - Secure handling of your prescription and travel details [Or use the instant medication guide below ↓](#mt-medication-list) 20 medication categories Last reviewed: 11 July 2026 Reviewed periodically against official guidance **Source basis:** MHLW and Narcotics Control Department guidance. Final determinations are made only by Japanese authorities. [Free Self-Assessment Tool →](https://platform.medictranslate.com/) [💬 Chat on WhatsApp](#) PERSONALISED ASSESSMENT · US$29## Get a Personalised Medication Assessment — US$29 A written review of your medication list, checked against current Japanese import rules for your route and travel dates. **Delivered within 3 business days.** - Your medicines checked against current MHLW and NCD classifications - A plain-English explanation of what applies to you and your next steps - The documents or declarations you are likely to need, listed in one place - A single-use US$29 credit may be applied to an eligible follow-on service for 90 days, subject to the applicable terms [Start my assessment — US$29](#)**One-time payment, secure Stripe checkout.** You enter your medicines and pay on the next screen. Your report is delivered securely in your workspace, never as an email attachment. Prefer WhatsApp? [Message our Japan support team](#) ⏱ **Planning ahead matters:** advance NCD permits take **at least 14 days** to process, and a Yunyu Kakunin-sho should be applied for well before departure. Don't leave it until the week you fly. ## How the personalised medication assessment works A database result is only a first screening. Whether your medicine can enter Japan depends on its active ingredient, strength, form, quantity and your length of stay. Here is what happens when you start your assessment. Step 1 ### List your medicines and pay Enter your medicines, route and travel dates on our secure platform, then pay the US$29 through Stripe checkout. Medical documents are not required at this stage unless we ask for them. Step 2 ### We review the likely requirements Our team checks the active ingredient against current MHLW and NCD classifications and identifies whether a Yunyu Kakunin-sho, permit or translation may be needed. Step 3 ### Receive your written report Within 3 business days you receive your next step in plain English, delivered securely in your workspace. Where documents, a permit or translation are required, we confirm what is needed and quote the fee before any work begins. **Want a free answer right now?** Our free 5-minute self-assessment checks your specific medicines, in 14 languages, no account required. [Check yourself with the free self-assessment tool →](https://platform.medictranslate.com/) ## Instant Medication Guide Check instantly whether your medication category is generally allowed, restricted, or prohibited. Use it as a screening guide, then run the free self-assessment for your specific case. 🔍 Search for a medication Filter: All ❌ Prohibited ⚠️ Restricted / permit ✅ Allowed ❌ Prohibited Banned. Cannot be brought in, even with a prescription. ⚠️ Restricted / permit Allowed within limits, often needs a certificate, a doctor's letter, or advance permission. ✅ Allowed Permitted for personal use within quantity limits. Category Examples Status in Japan Notes & Requirements ADHD – Amphetamines Adderall, Dexedrine, Evekeo ❌ Prohibited Do not bring these medicines to Japan.Banned as **Stimulants** under the Stimulants Control Act. **No import is permitted under any circumstances, even with a prescription.** Ask about legal alternatives in Japan → ADHD – Lisdexamfetamine Vyvanse, Elvanse ⚠️ Permit only Advance NCD permission is required before travel.A **Stimulants' Raw Material**. Importable **only with advance permission** from the Narcotics Control Department (NCD). Apply at least 14 days before travel. Get help with the NCD permit → ADHD – Methylphenidate Ritalin, Concerta ⚠️ Restricted Check the total active ingredient and length of supply.Classified as a **psychotropic, not banned**. Non-injectable methylphenidate up to a total of **2.16g active ingredient** can generally be carried without an NCD permit or doctor's certificate under the psychotropic rules. Above 2.16g, or for injectable forms, a **doctor's certificate** is required. For more than one month's supply, confirm the separate **Import Confirmation (Yunyu Kakunin-sho)** requirements with the MHLW pharmaceutical-import authority. Must be hand-carried, cannot be mailed. Confirm my requirements → Cannabis, Marijuana & High-THC Products Marijuana, THC edibles, THC vapes, THC oils ❌ Prohibited Do not travel with cannabis, marijuana or high-THC products.Cannabis plant material and products containing Δ9-THC above Japan's applicable **residual limits** are prohibited under the revised Cannabis Control Act (in force since Dec 2024) and can lead to arrest, regardless of legality in your home country. Trace residual Δ9-THC at or below the relevant product-specific limit may fall outside narcotics controls, but CBD and other cannabinoid products require **product-specific verification** before travel (see the CBD row). Ask about my situation before travel → CBD Products CBD oil, CBD gummies, CBD isolate ⚠️ Specialist check Product-specific verification is required.CBD products are assessed under Japan's current **component-based rules**: the product form, cannabinoid composition, laboratory documentation and applicable **residual THC limits** must be checked against current official guidance before travel. Do not rely on a "THC-free" marketing label alone. Ask whether my CBD product qualifies → Anxiety & Sleep (Benzodiazepines & Hypnotics) Xanax, Valium, Ativan, Klonopin, Ambien ⚠️ Restricted Requirements depend on the active ingredient and total quantity.Classified as psychotropics. Non-injectable psychotropics at or below the **substance-specific quantity in the official NCD table** generally do not require an NCD permit or doctor's certificate. Above the applicable threshold, or for **injectable forms**, a doctor's certificate is required. For more than one month's supply, confirm whether an **Import Confirmation (Yunyu Kakunin-sho)** is also required. Confirm my quantity limits → Strong Painkillers (Opioids/Narcotics) OxyContin, Percocet, Vicodin, morphine, fentanyl patches, tapentadol ⚠️ Permit required Advance NCD permission is required before travel.Prescribed narcotics must receive **advance permission from the relevant Narcotics Control Department** before entering Japan. Apply at least **14 days** before travel. Confirm separately whether any additional pharmaceutical-import procedure applies to your exact medicine, form and quantity. Note: Tramadol is **not** classed as a narcotic. Get help with the narcotics permit → Herbal Medicines (Chinese/Kampo) Ephedra (ma huang), some kampo blends ⚠️ Check ingredients Check the active ingredients before travel.Most Kampo is fine. The issue is controlled actives: **ephedra contains ephedrine, a Stimulants' Raw Material**. Blends with ephedrine or pseudoephedrine over 10% are controlled. Have my ingredients checked → Cold & Allergy Decongestants Sudafed, Claritin-D, Zyrtec-D, Allegra-D, Vicks inhalers ⚠️ Restricted The decongestant ingredient is the risk.Products with **more than 10% pseudoephedrine** (or ephedrine) are barred as Stimulants' Raw Materials without advance NCD permission. Plain antihistamines (loratadine, cetirizine, fexofenadine) are fine. The **"-D" decongestant versions** are the problem. Phenylephrine is not restricted. Check my cold medicine → OTC Antihistamines & Sleep Aids Benadryl, ZzzQuil, Unisom, Dramamine ✅ Allowed Generally allowed for personal use within limits.Plain **diphenhydramine**, doxylamine and dimenhydrinate are not controlled substances in Japan and are generally allowed up to a **2-month supply** for OTC medicines. The risk sits with **combination "-D" products containing pseudoephedrine**, not the plain antihistamine. Check the label of multi-symptom versions. Check my multi-symptom product → Cough Syrups (with Codeine) Codeine cough syrup, promethazine-codeine ⚠️ Permit required Check the concentration and formulation.Preparations containing **more than 1% codeine** or its salt are controlled as narcotics and require **advance NCD permission**. Preparations containing 1% or less are excluded from that narcotic classification but remain subject to the ordinary medicine-import rules. Confirm whether I need clearance → Antidepressants (SSRIs/SNRIs/TCAs) Prozac, Zoloft, Lexapro, Cymbalta, amitriptyline ✅ Allowed Generally allowed for personal use within limits.Common antidepressants are generally permitted in a **1-month supply**. Larger quantities need a Yunyu Kakunin-sho. Carry a doctor's letter. Common Painkillers (Non-narcotics) Tylenol, Advil, aspirin, naproxen ✅ Allowed Generally allowed for personal use within limits.Ordinary **OTC painkillers** are generally permitted for personal use up to the applicable **2-month limit**. Prescription-only products are generally subject to the **1-month prescription-medicine limit**. Check combination products for controlled ingredients. Antibiotics Amoxicillin, azithromycin, doxycycline ✅ Allowed Generally allowed for personal use within limits.Up to **1-month supply**. Prescription + doctor's note recommended. Asthma Inhalers Ventolin, Symbicort, budesonide inhalers ✅ Allowed Generally allowed with supporting documentation.Carry prescription/doctor's letter. Larger supply needs a **Yunyu Kakunin-sho**. Diabetes Treatments Insulin, metformin, test kits ✅ Allowed Allowed for personal use with prescription support.Must be for **personal use**, prescription required. Prefilled syringes and self-injection kits up to 1 month need no certificate; more requires one. GLP-1 Injectables Ozempic, Wegovy, Mounjaro ✅ Allowed Allowed for personal use, but injectables may trigger extra paperwork.Personal use, prescription required. As injectables they may trigger an **Import Confirmation**; apply early if over a 1-month supply. Check if my supply needs a certificate → Heart & Blood Pressure Medicines Metoprolol, lisinopril, atorvastatin ✅ Allowed Generally allowed for personal use within limits.Generally no issue for **1-month supply**. Over 1 month needs a Yunyu Kakunin-sho. Hormonal Treatments Birth control pills, HRT, testosterone ✅ Allowed Generally allowed for personal use within limits.Up to **1 month** without a certificate. More requires a Yunyu Kakunin-sho. Medical Devices & Supplements CPAP machines, vitamins, fish oil, protein powder ✅ Allowed Generally allowed for personal use in reasonable quantities.Allowed for **personal use** in reasonable quantities, original packaging. Avoid "designated ingredient" supplements such as DHEA. Supporting documents recommended for devices. View all 20 medication categories ↓ **No matches found** Try searching the active ingredient rather than the brand name, run the [free 5-minute self-assessment](https://platform.medictranslate.com/), or start a US$29 personalised assessment with our team. Start my assessment — US$29 **Please read first:** Use this table as a screening guide, not as a border decision. The entries above are general indications based on official guidance available at the time, not a determination for your specific case. Whether a medicine may be brought into Japan depends on its active ingredient, strength, form, quantity and current official classification, so the status and quantities shown **may apply** rather than being fixed legal thresholds. Always verify against the official sources before travel. [📄 Download the one-page checklist (PDF)](https://www.medictranslate.com/wp-content/uploads/2026/09/MedicTranslate_Japan_Medicine_Checklist.pdf)A quick-reference summary of the categories, quantity limits and documents above — for your phone or to print for the flight. ## Important Notes - The certificate referred to here is the **Yunyu Kakunin-sho** (輸入確認書), the import confirmation previously known as the Yakkan Shoumei. - Always check the **active ingredient**, not just the brand name. Many OTC cold and allergy products that are legal elsewhere contain controlled stimulant ingredients. - If you're unsure whether your medication is restricted, [check with Japan's Ministry of Health](https://www.mhlw.go.jp/english/policy/health-medical/pharmaceuticals/01.html) or **let MedicTranslate prepare the required translations and guide you through the application process**. - Always carry medicines in **original packaging** with your doctor's letter translated into Japanese. See our [airport customs and documents guide](https://www.medictranslate.com/airport-custom-form/) for what to prepare and present at the border. - For a more detailed check than this category table, use our free [5-minute medication self-assessment tool](https://platform.medictranslate.com/), available in 14 languages, no account required. - **Dated source statement:** This guide reflects the official information available as of the Last Updated date shown above (11 July 2026). Requirements may change after that date, so please recheck the official sources before you travel. ## Three ways we can help Use the free guide or self-assessment first. A personalised human assessment is US$29 and can receive a single-use US$29 credit toward an eligible follow-on service for 90 days, subject to the applicable terms. Translation and application-support fees are confirmed before any additional work begins. ### Instant Medication Guide Automated, instant, general information Free - Search the medication list above - See the general status of your category - Detailed 5-minute self-assessment tool, in 14 languages [Search the guide ↑](#mt-medication-list) [Or run the full 5-minute self-assessment (14 languages) →](https://platform.medictranslate.com/) Recommended for most travellers### Personalised Medication Assessment For travellers unsure about their medicine, dosage or quantity US$29 · reply within 3 business days · single-use US$29 credit may be applied to an eligible follow-on service for 90 days, subject to the applicable terms - Active-ingredient check against current MHLW / NCD classifications - Confirmation of the likely requirement and your next step - Clear next steps, and a quote if paperwork is needed Start my assessment — US$29 ### Document and Application Support For travellers needing documents, translation or application help From USD $180 · fee confirmed before any work begins - Yunyu Kakunin-sho guidance and translation support - Doctor's letter and prescription translation (EN ⇄ JA) - NCD permit application guidance You submit your own application to the Japanese authorities. We guide you through each step, translate your documents, and review everything before you send it. [See support packages and pricing →](https://www.medictranslate.com/airport-custom-form/#support-packages) ## Why travellers use MedicTranslate 🏢### Registered Japanese company 株式会社MedicTranslate is based in Kobe, Japan, and works with Japanese regulations in Japanese, not through second-hand summaries. 🗣### English and Japanese support We communicate with you in English and prepare your paperwork and translations in Japanese for the authorities. 👩‍💼### Human review, not just a database Cases the automated guide cannot resolve are reviewed by our coordination team. Automated lists cannot account for your dosage, form and length of stay. 🔒### Secure document handling Prescription and travel details are entered directly on our secure platform, used only for your assessment, and handled under our privacy and retention policies. ## Frequently asked questions What can I check for free?The Instant Medication Guide and 5-minute self-assessment tool are free. If you want our team to review your specific medicine, dosage and quantity, the personalised assessment is US$29. A single-use US$29 credit may be applied to an eligible follow-on service for 90 days, subject to the applicable terms. Can I check my medication myself right now?Yes, two ways. The Instant Medication Guide above shows the general status of your medication category, and our free [5-minute self-assessment tool](https://platform.medictranslate.com/) gives a more detailed check of your specific medicines, in 14 languages with no account required. If the guide and self-assessment cannot resolve your case, or you want our team to review it, you can start the US$29 personalised assessment. The assessment can receive a single-use US$29 credit toward an eligible follow-on service for 90 days, subject to the applicable terms. Do I need a Yunyu Kakunin-sho?It depends on the medicine's classification, quantity and dosage form. Prescription medicines exceeding one month's supply generally require an Import Confirmation. Prefilled syringes or self-injection kits of up to one month's supply may be exempt. Psychotropics also have substance-specific NCD quantity thresholds, so the active ingredient and total amount must be checked. Our check tells you whether your specific medicine and quantity are likely to need it. How early should I apply?According to MHLW guidance, complete Import Confirmation (Yunyu Kakunin-sho) applications are normally processed within a few business days, excluding weekends and Japanese national holidays. Processing time is not guaranteed and incomplete applications take longer. Applications for advance NCD permission for narcotics and stimulants' raw materials must be submitted at least 14 days before travel. Start as early as possible. What information do you need from me?Initially only the medicine name, dosage, quantity, your travel date and a way to contact you, all entered directly on our secure platform. If paperwork is needed, we will then request your prescription or doctor's letter. Can you translate my prescription or doctor's letter?Yes. Medical document translation between English and Japanese is MedicTranslate's core service, including prescriptions, doctor's letters and supporting documents for import confirmation applications. What happens if my medication is restricted or prohibited?If it is restricted, we explain the certificate or permit path and can provide guidance, translation and document review support. If it is prohibited, we explain why, and can help you discuss alternatives with a doctor in Japan through our healthcare coordination service. Can you guarantee approval?No. Final determinations are made only by Japanese authorities. What we do is help ensure the available documents are complete, consistently translated and submitted through the appropriate channel. How is my medical information handled?Your information is used to assess your enquiry and provide the requested service. It may be processed by authorised service providers supporting our systems, communications or application work, subject to our Privacy Policy, contractual safeguards and applicable data-protection requirements. ## Don't wait until your departure date to confirm your medication requirements Permits and certificates can take time. Start your US$29 personalised assessment and our team will provide your likely requirement and next step within 3 business days. The assessment can receive a single-use US$29 credit toward an eligible follow-on service for 90 days, subject to the applicable terms. Start my assessment — US$29 [Check yourself with the free self-assessment tool →](https://platform.medictranslate.com/) [💬 Chat with us on WhatsApp](#) Prefer email? Write to ## Important Medical & Legal Disclaimer **No Medical Advice:** The information provided on this page regarding prohibited medications (such as Stimulants, Psychotropics, and Opioids) is for general informational purposes only and does not constitute medical advice. Always consult your primary care physician regarding your specific medical needs before travel. **No Legal Advice:** While MedicTranslate strives to keep this information up-to-date with current Japanese Ministry of Health, Labour and Welfare (MHLW) regulations, laws concerning drug imports can change without notice. This guide is not a substitute for official legal consultation. **Authority Decisions and Liability:** MedicTranslate is providing administrative support. Final import and border decisions are made by the relevant Japanese authorities. To the extent permitted by applicable law, MedicTranslate is not responsible for authority decisions or consequences arising from inaccurate, incomplete or subsequently changed information outside our reasonable control. Nothing in this disclaimer excludes any consumer right or liability that cannot lawfully be excluded. We strongly recommend verifying all medications with the nearest Japanese Embassy or Consulate before departure. **Source Reference:** Information based on guidelines from the Narcotics Control Department (NCD) and the Ministry of Health, Labour and Welfare (MHLW) of Japan. **Travelling with restricted medication?** We provide translation support and guide you through your submission. Assessment — US$29 --- ### [Document Translations | Bank Statements | Birth Certificates](https://www.medictranslate.com/document_translation/) **Published:** November 6, 2025 **Author:** @dmin@li **Content:** Document translation ## Professional Document Translation for Japan Clear, accurate translation for certificates, licences, bank statements, legal and trade documents, with transparent pricing and optional certification or notarisation support. - From US$79 per source page - Standard delivery normally within 72 hours - Final binding quote confirmed before payment [ Get an indicative quote → ](/pricing/) [ Ask a question ](/contact-us/) ![Professional document translation services for Japan](https://www.medictranslate.com/wp-content/uploads/2026/09/documents.jpg) **US$79** per source page for non-medical document translation **Clear starting prices** See an indicative estimate before submitting your enquiry. **Secure document route** Verified upload is provided after email verification. **Certification options** Certificate and notarisation support can be added where required. **Quote before payment** Your binding quotation is confirmed after document review. Translation with purpose ## Tell us how the document will be used MedicTranslate specialises in medically related translation, while also supporting a wide range of non-medical documents used for travel, immigration, administrative and other formal processes connected with Japan. We translate bank statements, birth and marriage certificates, driver licences, legal and administrative documents, trade certificates and other supporting paperwork. Language availability, scope and final pricing are confirmed after we review the source document. If a receiving organisation has asked for a specific format, certificate, notarisation or apostille, tell us before ordering so the required service can be confirmed as part of the quotation. Our services ## Documents we commonly translate The examples below reflect common requests. If your document is not listed, send us the document type and required language pair so we can confirm scope. ![Bank statement document](https://www.medictranslate.com/wp-content/uploads/elementor/thumbs/bank-statement2-rezsn8ocxj3tq1us1s2ngp6cf0h7q35tiduremix78.png) ### Bank Statements Translation of bank statements for visa, financial and administrative submissions, with key financial details presented clearly and consistently. ![Birth certificate document](https://www.medictranslate.com/wp-content/uploads/2025/11/Birth-Cert.jpg) ### Birth Certificates Translation of birth certificates for immigration, legal and administrative needs, including names, dates and other core record details. ![Marriage certificate](https://www.medictranslate.com/wp-content/uploads/elementor/thumbs/Mariage-cert-rezq1lzap5110j22oq09vuahtv5v7u31jau4xi7fx8.jpg) ### Marriage Certificates Translation for visa, legal and administrative processes, with careful handling of names, dates and official terminology. ![Driver licence translation example](https://www.medictranslate.com/wp-content/uploads/elementor/thumbs/Driver-licence-rezrhev36qoc9r251tqq3163wbkemjif0c9zhnfwt8.jpg) ### Driver Licences Translation of licence details for identity, administrative and other formal submissions where translated licence information is requested. ![Legal and administrative document](https://www.medictranslate.com/wp-content/uploads/2024/11/Customs-Form-Assistance.webp) ### Legal & Administrative Documents Translation of legal and administrative paperwork where accuracy, terminology and document structure need careful attention. ![Trade certificate](https://www.medictranslate.com/wp-content/uploads/elementor/thumbs/Trade-cert-rezr4o5ujl8ew1kfgbgsa8x60adaa8xel9x1amc15o.jpg) ### Trade Certificates Translation of trade and skills documentation for employment, licensing, recognition and related organisational requirements. Have another document type? [Ask us before ordering](/contact-us/). Simple process ## From document to confirmed translation The process is designed to clarify scope and price before work begins. ### Tell us what you need Choose translation and document services on the pricing page and provide the document type, language pair and turnaround required. ### Upload securely After email verification, use the verified secure upload route to provide the source document for review. ### Confirm scope & price We review the source document and confirm the binding quotation before any payment is taken. ### Translation & delivery Translation is completed to the confirmed scope. Standard translation is normally delivered within 72 hours after complete documents and scope are confirmed. Transparent pricing ## Know the starting price before you enquire **US$79** per source page Current public starting rate for non-medical document translation. Priority 48-hour delivery is subject to availability and priced at the standard rate +50%. Final binding pricing is confirmed after source-document review. Complex formatting, tables, handwriting, poor-quality scans and specialist work may require an individual quotation. [ See pricing & get an estimate → ](/pricing/) Official presentation ## Need certification or notarisation? Requirements depend on the receiving authority, document type and intended use. MedicTranslate also provides certification and coordinates notarisation for eligible translated documents. - Certificate of Translation options - Notarisation coordination in Japan - Apostille coordination where applicable - PDF, domestic post and international delivery options [ Explore certification & notary services ](/notary/) Common questions ## Before you request a quote How much does non-medical document translation cost? The current published starting rate is US$79 per source page for non-medical documents. Final binding pricing is confirmed after the source document is reviewed. How quickly can my document be translated? Standard delivery is normally within 72 hours after MedicTranslate receives complete, legible source documents and confirms the scope. Priority delivery is normally within 48 hours, subject to availability and an additional charge. Do I need certification or notarisation? It depends on the receiving authority, document type and intended use. If you have been asked for a certificate, notarisation or apostille, tell us where the document will be submitted so the available service options can be confirmed. What languages are available? Language availability is confirmed for the specific document and service before you order. Include the source and target languages in your enquiry. How do I send my document? Continue through the quotation process. After email verification, the MedicTranslate Platform provides a verified secure upload route for your source document. Will I pay before you review the document? No charge is made before you accept the binding quotation. The final scope and price are confirmed after source-document review. Ready when you are ## Get a clear quote for your document translation Start with an indicative estimate, then submit your enquiry through the secure process. We confirm the final scope, language availability and binding price after reviewing your document and before payment. [ Get my quote → ](/pricing/) [ Ask a question ](/contact-us/) --- ### [Explore Our Services: Expert Medical Translation for Expats in Japan](https://www.medictranslate.com/medical-translation-japan-certified-prescription-document-translation/) **Published:** November 21, 2024 **Author:** ginipighost@gmail.com **Content:** # Bringing Medication to Japan? Get Your *Prescriptions Translated* Before Your Trip MedicTranslate provides professional medical translation in Japan for prescriptions, doctor's letters, and medical records. Japan has strict medication rules, and you may need to explain what you're carrying at customs. Depending on the medication, active ingredient and quantity, Japanese authorities may require supporting documentation or prior approval. A translation can help relevant officials understand your prescription, but it does not guarantee import approval or customs acceptance. PDF usually within 72 hours of confirmed order [Check My Medication Free](https://platform.medictranslate.com/) [Start My Translation](https://www.medictranslate.com/contact-us/) ![Medical translator preparing prescription translations for travellers visiting Japan](https://www.medictranslate.com/wp-content/uploads/2026/06/Translator.jpg) ## These Medications Often Raise Questions at Japanese Customs Japan's medication rules are based on active ingredients, not just brand names. This means even common prescriptions that are legal in your home country may be prohibited or strictly controlled. In some cases, your medication may be delayed, questioned, or confiscated, and additional customs screening may occur. You may be asked to provide supporting documentation as some medications may require approval before being brought into Japan. ![ADHD medication pills and blister packs](https://www.medictranslate.com/wp-content/uploads/2026/05/jarmoluk-medications-257336_1920.jpg)ADHD Medication Some ADHD medications contain active ingredients that are prohibited or controlled in Japan. Requirements depend on the specific ingredient, quantity and applicable Japanese rules. ![Large quantities of prescription medicines](https://www.medictranslate.com/wp-content/uploads/2026/05/33889564_l-scaled.jpg)Large Quantities of Medication Bringing more than the allowed supply into Japan can require import approval, even when the medication itself is allowed. ![Diabetes insulin supplies and glucose monitor](https://www.medictranslate.com/wp-content/uploads/2026/05/4623536_l-scaled.jpg)Diabetes / Insulin Travellers carrying insulin, glucose monitors, or diabetes supplies may need to explain these medical devices at customs. ![Injectable medication and syringes](https://www.medictranslate.com/wp-content/uploads/2026/01/Injectable-Medications-and-Needle-disposal.jpg)Injectable Medication Medication that requires syringes, injection pens, or needles can raise questions during airport screening. ![Antidepressants and mood stabiliser medications](https://www.medictranslate.com/wp-content/uploads/2026/05/pexels-rdne-6520168-scaled.jpg)Antidepressants or Mood Stabilisers Antidepressants and mood stabilisers may have quantity limits or documentation requirements, depending on the medication. ![Person taking anxiety or sleep medication](https://www.medictranslate.com/wp-content/uploads/2026/05/4795606_l-scaled.jpg)Anxiety & Sleep Medication Some anxiety and sleep medications are subject to quantity limits or controlled-substance requirements in Japan, depending on the active ingredient. **Disclaimer:** MedicTranslate does not provide legal or customs advice. Japanese import rules may change and final decisions are made by Japanese authorities. ## Not sure if your medication needs translation? Check your medication first, then request translation support if documents are needed for Japan travel. [Check My Medication Free](https://platform.medictranslate.com/) [Start My Translation](https://www.medictranslate.com/contact-us/) ![Medical documents and prescription paperwork for translation](https://www.medictranslate.com/wp-content/uploads/2026/05/33189829_l-scaled.jpg) What gets translated ## Which Medical Documents Should Be Translated? For most travellers, translation involves just a few key medical documents. Prescriptions and Medication Information Prescriptions show the medication name, dosage, and prescribing doctor. Translating this helps customs officials or doctors understand what medication you are carrying. Doctor's Letters or Patient Instructions Letters from your doctor explain why the medication has been prescribed and how it should be used. Medical Reports Medical reports provide additional context about ongoing treatment or health conditions. Lab Results or Medical Records Lab results or medical records help explain a condition or confirm the medication being used. ## Have prescriptions or a doctor’s letter ready? Send the documents through for review and we can confirm the next step before you pay. [Start My Translation](https://www.medictranslate.com/contact-us/) [Check My Medication](https://platform.medictranslate.com/) Why MedicTranslate ## Why Use Our Medical Translation Service? Clear, accurate medical documentation can help relevant officials and healthcare professionals understand what medication you are carrying, why it was prescribed and how it is used. Professional translation reduces the risk of ambiguity that can arise from general-purpose machine translation. - ✓Specialised medical and pharmaceutical terminology, checked against our own medication reference index - ✓Human editor review for clarity and accuracy - ✓Translations clearly show the medication name, active ingredients, and dosage - ✓Clear documentation for review by relevant officials - ✓Reduces the risk of misunderstandings caused by unclear or incomplete translations ![Healthcare professional reviewing a patient's medication documents](https://www.medictranslate.com/wp-content/uploads/2026/05/4637647_l-scaled.jpg) How it works ## Get Your Documents Translated in 4 Simple Steps Delivered as a PDF within the confirmed turnaround, for use as supporting documentation or to share with healthcare professionals in Japan. 1 Upload Your Documents Upload your prescriptions, doctor's letters, or other medical documents for review. 2 Get a Free Quote Our team reviews your documents and sends a translation quote. No payment required at this stage. 3 Approve and Request Translation Once you approve the quote, we begin preparing your medical translations. 4 Receive Your Translations Receive your translated PDF for use as supporting documentation or to share with healthcare professionals in Japan. **No upfront cost — get a quote first**Pricing depends on the number of documents and complexity. If your trip is within two weeks, mention it and we will prioritise your request. Ready to travel prepared? ## We translate prescriptions and medical documents clearly for Japan travel. When It Comes to Medical Documents, Google Translate Isn't Enough. [Check My Medication Free](https://platform.medictranslate.com/) [Start My Translation](https://www.medictranslate.com/contact-us/) Common questions ### Frequently Asked Questions Here are answers to some of the most common concerns travellers have before visiting Japan. How do I find out if my medication is prohibited in Japan?The easiest way is to use our free Check My Medication assessment tool. Japan's rules are based on active ingredients in a drug, not just the brand name. By submitting your medication details, we can review whether documentation or translation may be needed before you travel. How can a translated prescription help when travelling to Japan?A translated prescription can help relevant officials understand the medication you are carrying, including its name, active ingredients and dosage. It is supporting documentation only and does not guarantee customs acceptance, import approval or entry of the medication into Japan. Should I keep medication in the original packaging?Yes. Keep medication in the original packaging with the prescription label showing the medication name, dosage, and prescribing doctor. Do my documents need to be officially certified or notarised?Certification or notarisation requirements depend on the purpose of the document and the requirements of the receiving authority or organisation. If you have been asked for a certified or notarised translation, tell us the intended use and we can confirm the available service options. What if my prescription is handwritten?Handwritten prescriptions can still be translated as long as the information is legible. If any part is unclear, we may ask for confirmation of the medication name or dosage. What if my medication has a different brand name in Japan?Translations can identify the active ingredients and dosage alongside the brand name, helping relevant officials or healthcare professionals understand the medication even when brand names differ between countries. Do I need translations for every medication I bring?Not always. Some medications can be brought into Japan without documentation, while others may require supporting documents depending on ingredients and quantity. Use the assessment tool if you are unsure. Can you translate documents urgently if my trip is soon?Standard delivery is usually within 72 hours of a confirmed order, and some translations may be completed sooner. If your travel date is approaching, let us know and we can confirm whether priority handling is available. What format will the translated documents be delivered in?Translated documents are delivered as PDFs that you can print or present on your phone when entering Japan. Can I use the translated documents for multiple trips to Japan?In many cases, yes — if the prescription and medication details remain the same. If the prescription changes or a new medication is issued, an updated translation may be necessary. Can translated documents help if I need medical treatment in Japan?Translated prescriptions can help doctors and pharmacists in Japan understand your existing medication information, including active ingredients and dosage. Clinical decisions remain the responsibility of the treating healthcare professional. Is my medical information kept confidential?Yes. Medical documents are handled with strict confidentiality and are only used for the purpose of preparing your translation. --- ### [Notary Public in Japan for Foreigners | Kansai & Kobe](https://www.medictranslate.com/notary-and-apostille-and-certification-services-in-japan/) **Published:** August 10, 2025 **Author:** @dmin@li **Excerpt:** Notary Public in Japan for Foreigners | Kansai & Kobe **Content:** - [ Main-Page ](https://medictranslate.com/) - Notary & Certification Services # Notary Public in Japan for Foreigners Accurate translations paired with notarisation for official use in Japan and abroad. Services include: birth certificates, driver's licenses, passports, marriage certificates, My Number cards, COVID-19 vaccination records, and more. Trusted by individuals, healthcare providers, and organisations requiring officially presented documentation across Kansai and Hyogo (Kobe). ## Expert Translation & Notary Services ### Certified Translations Professional translations for legal and medical documents, completed by experienced translators. Each translation is issued with a signed certificate for accuracy. ### Notarised Translations For documents requiring official recognition, our translations can be notarised at a Japanese notary office. This process confirms the authenticity of the translation and is often required for legal, immigration, and government-related submissions. ## Seamless Translation Journey 1 ### Request a Quotation Tell us what you need and receive a secure upload link by email. No account is required. 2 ### Secure Document Upload Upload your source documents through the verified secure link so we can review scope and prepare your binding quotation. 3 ### Translation & Certification Your translation is completed, proofread, and prepared with a signed certificate. 4 ### Notarization Process Notary appointments are scheduled. Allow approximately 7–10 days for scheduling and notarisation, subject to notary availability. 5 ### Receive Your Certified Documents Receive your documents by PDF, domestic post or international courier. Overall timing depends on translation scope, notary availability and delivery method. ## Solutions for Every Need ### Individuals Supporting your personal document needs for: - Visa applications - Study/work abroad - Marriage/birth certificates - Medical records - Vaccination documentation ### Healthcare Providers Supporting your clinical documentation needs for: - Patient referrals - Discharge summaries - Physician letters - Consent forms - Insurance claims ### Organizations Supporting your institutional document needs for: - Corporate registries - Legal contracts - HR documentation - Diplomas and transcripts - Official certifications ## Need Professional Translation Services? Request a free, detailed quote today. Your data stays private and secure throughout the entire process. [Request Free Quote](#notary-quote-form) ## Transparent, Itemised Pricing Current translation pricing: **US$79 per source page** for non-medical documents and **US$120 per source page** for medical documents. Final binding pricing is confirmed after source-document review. A page is up to 200 source words (12 pt Times New Roman). Where a page contains more than 200 source words, the additional content is charged as a further page, confirmed at document review before payment. Translation rates published from the MedicTranslate rate card v7.7, 16 Sep 2026. **Important:** Postage and shipping are not included and must be requested separately after notarization. See delivery options below for pricing. ### Translation Fees (USD) Category Public price (USD) **Non-Medical Documents** Per source page (up to 200 source words (12 pt Times New Roman)) Examples: Birth certificate, Driver license, Legal docs US$79 **Medical Documents** Per source page (up to 200 source words (12 pt Times New Roman)) Examples: Vaccination records, Doctor notes, medical certificate US$120 **Page over the word allowance** More than 200 source words on one page Charged as an additional page ### Notarisation Fees (JPY) Service Fee (JPY) Certificate of Translation (翻訳証明書) - English ¥2,500 Certificate of Translation - Non-English ¥4,000 Handling & Admin ¥17,500 Notary Office Fee ¥12,500 ### Delivery & Other Options (JPY) Item Fee (JPY) Domestic Shipping ¥500 EMS Shipping ¥5,000 DHL Express Indicative from ¥10,000 · documents ≤0.5 kg Quoted separately FedEx International Indicative ¥7,000–¥12,000 · documents ≤0.5 kg Quoted separately PDF Delivery Free **Important:** Domestic post and EMS use the published charges shown here. DHL and FedEx are quoted separately; indicative courier figures are guidance only and actual charges depend on destination, weight, dimensions and applicable carrier surcharges. **Currency:** Translation fees are charged in USD. Notarisation, administration and delivery charges are shown in JPY. DHL and FedEx courier amounts are quoted separately and confirmed before booking. Translation fees are in USD. Final pricing and language availability are confirmed before payment. ### Worked Examples #### Non-Medical Document Translation: **US$79 per source page** Certificate of Translation: **¥2,500** Handling & Admin: **¥17,500** Notary Office Fee: **¥12,500** Delivery: selected separately. #### Medical Document Translation: **US$120 per source page** Certificate of Translation: **¥2,500** Handling & Admin: **¥17,500** Notary Office Fee: **¥12,500** Delivery: selected separately. These are examples only, for a single page of up to 200 source words. Final binding pricing is confirmed after source-document review. DHL and FedEx are not included in these examples and are quoted separately. ## Common Questions ### Do I need notarisation? Requirements depend on the receiving authority, document type and intended use. If you have been asked for notarisation, tell us where the document will be submitted and we can confirm the available service options. ### How long does notarisation add to the process? On average, allow 7–10 days for scheduling and notarisation. Including translation and delivery, we recommend 2 weeks for clients in Japan. For overseas delivery, timelines vary and should be discussed case by case. ### How do you count a page? Both medical and non-medical translation are charged per source page. A page is up to 200 source words (12 pt Times New Roman). Where a page contains more than 200 source words, the additional content is charged as a further page, confirmed at document review before payment. You only need to tell us how many pages you have — we confirm the count from the document you send. ### Can you notarise medical documents? We can coordinate notarisation for eligible medical and non-medical translated documents, subject to document review and notary requirements. ### Do you provide apostille? Where an apostille is required, we can coordinate the process subject to document eligibility, the competent authority and the confirmed quotation. ### Do you retain my documents? We follow documented retention and deletion controls. Retention periods depend on the service and are described in our Privacy Policy; files are not kept indefinitely. ### What is a Certificate of Translation? A Certificate of Translation (翻訳証明書 / *Honyaku-shoumeisho*) is a short written statement the translator signs to confirm the translation is accurate and complete. It must be submitted with the translation for the notary to certify the signature. The fee covers preparation and formatting: **¥2,500 for English** or **¥4,000 for non-English** documents. ### What languages do you support? Language availability is confirmed for the specific document and service before you order. Please enquire with the source and target languages required. ## Request Your Free Quotation Tell us about your document and we will reply within one business day with your itemised quotation. Your data stays private and secure throughout the entire process. First name \* Last name \* Email \* Phone (optional) Document category \* Please select… Non-medical document Medical document Mixed / multiple documents Language pair \* Please select… Japanese ⇆ English German French Arabic Chinese Korean Other / not sure Notarisation required? \* Please select… Yes No — certified translation only Not sure Preferred delivery Please select… Domestic shipping (¥500) EMS international (¥5,000) DHL Express (quoted separately) FedEx International (quoted separately) PDF only (free) Not sure Number of documents When do you need it? Anything else we should know? I consent to MedicTranslate processing my personal data, including any health-related information contained in my documents, for the purpose of preparing this quotation. See our [Privacy Policy](https://www.medictranslate.com/privacy-policy/). \* Request Free Quote ### Thank you — request received We will reply to your email within one business day with an itemised quotation. --- ### [Book an Expert Interpreters for your Medical Service Needs in Japan](https://www.medictranslate.com/interpreters/) **Published:** November 21, 2024 **Author:** ginipighost@gmail.com **Content:** Medical interpreting · Japan# Book a professional medical interpreter in Japan Language support for medical appointments, hospital visits and remote consultations. Tell us the language, location and appointment time, and we confirm availability, scope and fees before you proceed. [Request an interpreter](#mt-interp-quote) [Request a quotation](#mt-interp-quote) [Client login](https://app.medictranslate.com/) In-person and remote options are subject to interpreter availability. Your quotation is confirmed before any booking is made. ![A medical interpreter supporting a patient at an appointment in Japan](https://www.medictranslate.com/wp-content/uploads/2026/06/Translator.jpg) You “The pain started three days ago, mostly at night.” Your interpreter 先生 · Your doctor 「3日前から、主に夜間に痛みが始まったのですね。詳しく診てみましょう。」 Both sides understood - Kobe-based - In person across Kansai - Remote by video or phone, Japan-wide - Fees confirmed before booking What we offer## Three ways an interpreter can support you Every option is a language and coordination service. Medical care itself is always provided by the clinic or doctor you choose. ![An interpreter sitting with a patient and clinic staff during an in-person appointment](https://www.medictranslate.com/wp-content/uploads/2024/12/Face-to-Face-Assistance.webp) At the clinic### In-person medical interpreting An experienced interpreter with you during clinic appointments, hospital visits, procedures and pharmacy visits, so you and your doctor understand each other clearly. Available across Kansai, subject to location and interpreter availability. [Request this service](#mt-interp-quote) ![An interpreter providing live remote interpreting by video with a headset](https://www.medictranslate.com/wp-content/uploads/2024/12/Virtual-Support-via-Zoom-2.webp) By video or phone### Remote medical interpreting Interpreter support for eligible online consultations, telephone calls with clinics, and administrative discussions, using an agreed communication platform. Available wherever you are in Japan, and before you arrive. [Request this service](#mt-interp-quote) ![An interpreter accompanying a client on the way to a medical appointment](https://www.medictranslate.com/wp-content/uploads/2024/12/On-the-Go-Services.webp) Around the visit### Healthcare administration support Help with appointment requests in Japanese, reception and reschedule communication, pre-visit checklists and other non-clinical coordination, with the same coordinator throughout. **Published price:** US$95 for clinic appointment coordination, including one follow-up call; each additional follow-up call is US$35. That price covers a simple appointment request plus one follow-up call — complex bookings, multiple clinics, document pre-checks, rescheduling and urgent requests are quoted separately. All bookings are subject to clinic acceptance. [Request this service](#mt-interp-quote) Where this helps## Common situations we interpret for - First consultations and specialist visits - Hospital admission, discharge and follow-up appointments - Health check-ups (kenko shindan) - Dental and orthodontic appointments - Pharmacy visits and medication explanations - Test-result discussions with your doctor - Telemedicine and online consultations - Insurance, reception and billing conversations How it works## Arrange an interpreter in three steps ### Submit your request Tell us the language, appointment date and time, location or online format, expected duration and the type of healthcare service. ### Receive confirmation and quotation We confirm interpreter availability, the service scope, applicable fees and cancellation terms, before anything is booked or charged. ### Attend your appointment Your assigned interpreter provides language support within the confirmed scope, in person or remotely, and can continue with follow-up visits. A booking is complete only once the interpreter and, where relevant, the healthcare provider have both confirmed availability. We tell you as soon as everything is confirmed. Why MedicTranslate## Why human medical interpreters matter Medical conversations carry nuance, emotion and consequence. A human interpreter in the room, or on the call, protects all three. ### Human-reviewed quality Experienced professional interpreters and human-validated processes, so terminology stays consistent and meaning is not lost between languages. ### Cultural sensitivity Interpreters familiar with Japanese healthcare settings, etiquette and terminology, so the conversation works in both directions. ### Confidentiality by design Personal and appointment information is handled in line with our Privacy Policy, and our interpreters work under confidentiality obligations. Languages## Your language, one coordinator Published availability covers the four confirmed Japanese language pairs below, in either direction. Other languages may be available on request and are confirmed individually before booking. - Confirmed pairJapanese ⇄ English - Confirmed pairJapanese ⇄ German - Confirmed pairJapanese ⇄ Arabic - Confirmed pairJapanese ⇄ Chinese Need another language? Contact us first and we will confirm whether a suitable interpreter is available for your requested date and location. ![A world map surrounded by speech bubbles in different languages](https://www.medictranslate.com/wp-content/uploads/2024/12/Languages-We-Serve-1.webp)### Where we operate **In person:** Kansai, including Hyogo, Osaka and Kyoto, from our base in Kobe. **Remote:** video and phone interpreting Japan-wide, including before you arrive in Japan. Elsewhere in Japan? Tell us what you need and we will tell you plainly whether we can help. Fees## Published interpreter rates, confirmed before booking Published pricing starts at a **minimum booking of 3 hours (US$360)**. Additional time is **US$60 per hour**. Travel within **15 km of Kobe is included**. For in-person bookings **15–30 km from Kobe, a US$50 travel surcharge** applies. Travel beyond 30 km, unusual access requirements and other exceptional costs are quoted separately. - Final availability, scope, total fees and cancellation terms are confirmed in writing before booking. - No account registration is needed to request a quotation. - If your appointment is rescheduled, tell us as early as possible; the applicable terms are in your quotation. - Clinic fees, insurance coverage and patient contributions are determined by the clinic and the relevant insurer, not by MedicTranslate. [Request a quotation](#mt-interp-quote) ![The MedicTranslate customer platform shown on a laptop](https://www.medictranslate.com/wp-content/uploads/2024/11/Mockup-laptop3.webp) Existing clients can track requests and documents in the client portal. Free quotation · reply within one business day ## What can we help you with? 1Choose your service ![](https://www.medictranslate.com/wp-content/uploads/2024/12/Virtual-Support-via-Zoom-2.webp) Document Translation Certified & notarised translation of medical and official documents *CertifiedNotarisedApostille* ✓ ![](https://www.medictranslate.com/wp-content/uploads/2024/12/Face-to-Face-Assistance.webp) Medical Interpretation An interpreter by your side at appointments, in person or online *In personRemoteHospital visits* ✓ 2Tell us what you need Type of translation \* Certified Notarised Standard Not sure — advise me Document type Please select Medical document Non-medical document Mixed / multiple documents Number of pages A page is up to 200 source words (12 pt Times New Roman); content beyond that on a page is charged as an additional page, confirmed before payment. Language pair Please select Japanese ⇄ English Japanese ⇄ German Japanese ⇄ Arabic Japanese ⇄ Chinese Other / not sure Notarisation required? Please select Yes No — certified translation only Not sure Apostille required? Please select Yes No Not sure If outside Japan, which country? Preferred delivery Please select PDF only (free) Domestic shipping (¥500) EMS international (¥5,000) DHL Express (quoted separately) FedEx International (quoted separately) Not sure Courier guidance: DHL Indicative from ¥10,000 · documents ≤0.5 kg; FedEx Indicative ¥7,000–¥12,000 · documents ≤0.5 kg. Actual courier cost is confirmed before booking. When do you need it? How would you like to meet? \* In person Remote / phone / video Not sure — advise me Language pair Please select Japanese ⇄ English Japanese ⇄ German Japanese ⇄ Arabic Japanese ⇄ Chinese Other / not sure Preferred date & time Location, clinic or hospital Purpose of appointment Expected appointment length Up to 1 hr 1–2 hrs Half day Full day Not sure Expected appointment length helps us plan the booking. The minimum interpreter booking is 3 hours (US$360), regardless of the appointment length selected above. 3Where should we send your quotation? First name \* Last name Email \* Phone (with country code) Anything else we should know? I have read and agree to the [Privacy Policy](https://www.medictranslate.com/privacy-policy/) and consent to MedicTranslate processing my information to provide this service. \* Request my free quotationNo payment now · itemised quotation first · no obligation ✓### Thank you — request received We will reply within one business day with your itemised quotation. Urgent? Email . FAQs## Questions people ask before booking How do I book a medical interpreter in Japan?Send us a request with the language, appointment date and time, location or remote format, expected duration and the type of service. We reply within one business day with availability, scope and a quotation. The booking is confirmed once you accept the quotation and the interpreter's availability is confirmed. Can an interpreter attend a hospital appointment with me?Yes. In-person interpreting is available across Kansai for clinic appointments, hospital visits and pharmacy visits, subject to interpreter availability and any facility rules. Where in-person attendance is not possible, remote interpreting by video or phone is usually an option. Can the interpreter give me medical advice?No, and this matters. Interpreters facilitate communication between you and your healthcare provider. They do not provide medical advice, diagnosis or treatment, and they do not make decisions on your behalf. All clinical interpretation of findings must come from your doctor — we help you ask your questions clearly. How much does a medical interpreter cost?Published pricing starts at US$360 for a minimum booking of 3 hours, with additional time at US$60 per hour and a US$50 travel surcharge for in-person bookings 15–30 km from Kobe. Travel within 15 km of Kobe is included. Travel beyond 30 km, unusual access requirements and cancellation terms are confirmed in writing in your quotation before booking. Which languages do you interpret?Published availability covers Japanese paired with English, German, Arabic or Chinese, in either direction. Other languages may be available on request; contact us first and we will confirm whether a suitable interpreter is available for your requested date and location. What happens if my appointment is rescheduled?Tell us as soon as you know. We handle the reschedule communication with the clinic in Japanese where we arranged the booking, and we re-confirm interpreter availability for the new time. Any fee implications follow the cancellation terms in your quotation. Are remote sessions recorded?No. Sessions are not recorded by default. Recording only occurs if all participants, including the healthcare provider, expressly agree in advance. How is my personal and medical information protected?Your enquiry form asks only for what we need to quote: contact details, language, timing, location and the general type of service. Please do not include detailed medical records in the enquiry — where documents are needed, existing account holders can upload them through our authenticated customer platform. See our [Privacy Policy](https://www.medictranslate.com/privacy-policy/) for information about handling, access and retention. Do you also translate documents?Yes, separately from interpreting. Medical records, prescriptions, referral letters and results reports are handled by our [medical translation service](https://www.medictranslate.com/translation/), with certification options where required. ## Tell us about your appointment Language, date, location or online, and how long you expect it to take. We reply within one business day with availability and a confirmed quotation. [Request an interpreter](#mt-interp-quote) [General enquiry](https://www.medictranslate.com/contact-us/) Please keep enquiries free of detailed medical records; we will tell you the secure way to share documents if they are needed. **MedicTranslate provides language and administrative coordination services only.** Interpreters do not provide medical advice, diagnosis or treatment and do not make decisions on behalf of clients or healthcare providers. Interpreter availability, appointment acceptance and service arrangements are subject to confirmation. Fees, cancellation conditions and the applicable service scope are provided before booking. Full details: [Terms of Use](https://www.medictranslate.com/medictranslate-terms-of-use/) · [Privacy Policy](https://www.medictranslate.com/privacy-policy/) · [Commercial Transactions](https://www.medictranslate.com/specified-commercial-transactions/) Need a document translated instead? [Medical translation services](https://www.medictranslate.com/translation/) · Are you an interpreter? [Join our network](https://www.medictranslate.com/partner/#Registration) ## Our Commitment to You With MedicTranslate, you get the best of both worlds: the speed of AI and the precision of human expertise. Whether you’re translating a medical prescription, legal document, or need in-person translation support, you can trust our team to deliver outstanding results every time. [ Get Started ](https://www.medictranslate.com/pricing/) [ Contact Us ](https://www.medictranslate.com/contact-us/) ![Mockup-laptop3](https://www.medictranslate.com/wp-content/uploads/2024/11/Mockup-laptop3.webp "Mockup-laptop3 – Medical Translation and Healthcare Support Services") --- ### [Apostille and Notary Certification Services in Japan](https://www.medictranslate.com/apostille-and-notary-certification-services-in-japan/) **Published:** September 17, 2026 **Author:** @dmin@li **Content:** Apostille · notarisation · certified translation # Apostille and document certification support in Japan. MedicTranslate coordinates certified translation, notarisation and apostille or legalisation workflows for Japanese documents, with local support across **Kobe, Osaka, Nara and the wider Kansai region**. Kobe-based team Secure document upload Itemised quote before payment Kansai coordination [Request a free itemised quote →](https://www.medictranslate.com/contact-us/) [Notary & certification pricing](https://www.medictranslate.com/notary/) ![Japanese official documents being prepared for apostille and certification](https://www.medictranslate.com/wp-content/uploads/2026/09/apostille-japan-hero.jpg) **Start with the destination requirement.** Tell us the document type, destination country and what the receiving organisation has requested. We will send the secure upload route and confirm scope before payment. **Japan-based coordination**Operated from Kobe, Hyogo **Kansai coverage**Osaka · Kobe · Nara · wider Kansai **Binding quote after review**No payment before you accept the confirmed scope **Official authority remains responsible**MedicTranslate coordinates; it does not issue apostilles Choose the right route ## Apostille, authentication or notarisation? The required path depends on the document, where it was issued and the destination. We can explain the available administrative service options, while the receiving organisation and competent authorities determine what will be accepted. ### Apostille Usually relevant when a Japanese public document is being submitted in a country or region participating in the Hague Apostille Convention. ### Authentication & legalisation Some destinations or document uses require a different certification route, potentially including authentication and embassy or consular legalisation. ### Notary first Private documents may require notarial certification before further authentication. Osaka notary offices provide a one-stop certification process for eligible cases, including apostille handling for Hague Convention destinations. **Official-source check:** document eligibility is case-specific. See the [Ministry of Foreign Affairs of Japan certification guidance](https://www.mofa.go.jp/ca/cs/page22e_000416.html) and the current [Hague Convention country list](https://www.mofa.go.jp/ca/cs/page22e_000422.html). Final acceptance remains with the receiving organisation. ![Official Japanese certificates and documents prepared for translation and certification](https://www.medictranslate.com/wp-content/uploads/2026/09/apostille-japan-documents.jpg) One coordinated workflow ## Translation, certification and document logistics in one place. If your receiving organisation asks for translation, notarisation, an apostille or a combination of steps, MedicTranslate can coordinate the agreed administrative workflow and document return under one itemised quotation. Japanese ⇄ English translation and selected additional languages Certificate of Translation where appropriate Notary coordination for eligible private documents Apostille or authentication coordination where applicable Domestic and international courier options Binding quotation confirmed before payment Documents we can review ## Personal, academic and business documents. Eligibility is determined after document review. Some documents can be apostilled directly; others require notarisation or another form of certification first. **Birth & marriage documents**Certificates, family-related records and supporting translations. **Family register documents**Koseki-related documents and translations for overseas submission. **Academic documents**Diplomas, certificates and transcripts, subject to issuing-body requirements. **Corporate documents**Company and administrative records, including private-document certification routes. **Affidavits & declarations**Private statements that may require notarial authentication before further certification. **Power of attorney**Review, translation and coordination where notarial formalities are required. **Medical & professional records**Translation and certification support where requested by the receiving organisation. **Other official documents**Send a scan and tell us the destination country so we can assess the likely route. How it works ## Five steps from document review to return. The enquiry flow mirrors MedicTranslate’s current document services: brief enquiry first, secure upload next, then document review and a binding quotation before payment. **Tell us what is required**Provide the document type, destination country, receiving organisation’s request and deadline. Avoid sending sensitive documents by ordinary email. **Use the secure upload**We provide the verified document-upload route so your source files can be reviewed securely. **Receive the binding quote**We confirm the service scope, itemised charges and expected workflow before any payment is taken. **We coordinate the agreed work**Translation, certification, notary and apostille or legalisation coordination are arranged only where included in your accepted quotation. **Receive your documents**Completed documents are returned by the agreed PDF, domestic post or international courier method. Kansai coverage ## Local coordination across Osaka, Kobe, Nara and Kansai. MedicTranslate is based in Kobe and can coordinate apostille-related document services for clients across the Kansai region. You do not necessarily need to personally navigate each Japanese office involved in the process. Kobe Osaka Nara Wider Kansai Important: Osaka notary offices offer a one-stop certification route for eligible private-document cases. A client in Kobe, Nara or elsewhere in Kansai may therefore have part of the process coordinated through Osaka, depending on the document and destination requirements. ![Kansai Japan document service covering Kobe Osaka and Nara](https://www.medictranslate.com/wp-content/uploads/2026/09/apostille-kansai-service.jpg) Transparent pricing ## Know the service cost before we begin. The exact route depends on your document and destination. We review the case first and provide the confirmed scope and price before chargeable work proceeds. Notary & certification fixed fees From ¥32,500 + translation where required. Apostille handling, government, embassy or consular, courier and other third-party charges are itemised separately where applicable. Your binding quotation is confirmed after document review. [Request an itemised quote →](https://www.medictranslate.com/contact-us/) FAQs ## Questions about apostilles in Japan What is an apostille?An apostille is a form of certification used under the Hague Apostille Convention to simplify the use of qualifying public documents between participating countries and regions. In Japan, the Ministry of Foreign Affairs handles apostille certification for eligible public documents, while eligible private-document cases may use the applicable notarial certification route. MedicTranslate provides translation and administrative coordination support. Do I need an apostille or embassy legalisation?It depends on the destination and the receiving organisation’s requirements. Apostilles generally relate to destinations participating in the Hague Apostille Convention. Other cases may use authentication followed by embassy or consular legalisation. Always confirm the receiving authority’s document requirements before ordering. Does a private document need to be notarised first?Private documents may require notarial certification before further authentication. The Japan Federation of Notary Associations states that Osaka notary offices can provide a one-stop certification process for eligible cases, including apostille handling for Hague Convention destinations. Can MedicTranslate issue the apostille itself?No. Apostilles and official authentications are issued by the relevant Japanese authorities. MedicTranslate can coordinate the supporting translation, notarisation, application logistics and document return within the scope confirmed in your quotation. Can you help if I am in Kobe or Nara rather than Osaka?Yes. We coordinate services for clients in Kobe, Osaka, Nara and the wider Kansai region. The official processing route can still involve Osaka or another relevant office depending on your document and the certification required. Can a foreign-issued document be apostilled in Japan?As a general rule, an apostille is obtained from the competent authority in the jurisdiction that issued the public document. If your document was issued outside Japan, tell us the issuing country and intended use. We can confirm whether our translation or coordination services are relevant, but the foreign apostille itself may need to be obtained in the issuing jurisdiction. How long does the process take?Timing depends on the document type, translation requirements, notary availability, official processing and delivery. MedicTranslate’s current notary service advises allowing approximately 7–10 days for notary scheduling and notarisation alone; apostille or legalisation cases may require a different timeframe. Your quotation states the expected workflow, while third-party and authority processing times remain outside MedicTranslate’s control. Should I email my document to MedicTranslate?For a first enquiry, tell us the document type and what you need without including unnecessary sensitive information. Where document review is required, MedicTranslate provides a verified secure upload route. Ordinary email can carry additional privacy and security risks. What should I send for a quote?Start with the document type, destination country, the receiving organisation’s stated requirement, translation language if needed, your location and deadline. For sensitive or identity documents, use the verified secure upload route MedicTranslate provides rather than ordinary email. Start with a document review ## Tell us where the document is going. We will help map the next steps. Tell us the document type, destination country, receiving organisation’s requirement and deadline. We will provide the secure upload route, review the documents and confirm the itemised scope and binding quotation before payment. [Request a free itemised quote →](https://www.medictranslate.com/contact-us/) [View current pricing](https://www.medictranslate.com/pricing/) MedicTranslate Co., Ltd. provides translation, document review, certification support and administrative coordination. We do not provide legal or regulatory advice and are not a law firm, notary office, embassy, consulate, Ministry of Foreign Affairs office or other government authority. We do not issue apostilles or guarantee acceptance by a receiving organisation or authority. Independent notaries, couriers, apostille agents and authorities remain responsible for their own services, fees, availability, professional decisions and processing times. The accepted quotation or order confirmation, our [Terms of Use](https://www.medictranslate.com/medictranslate-terms-of-use/), [Privacy Policy](https://www.medictranslate.com/privacy-policy/) and [Commercial Transactions disclosure](https://www.medictranslate.com/specified-commercial-transactions/) apply. --- ### [Use cases](https://www.medictranslate.com/use-cases-real-use-cases-healthcare-japan/) **Published:** January 6, 2026 **Author:** @dmin@li **Content:** Welcome to MedicTranslate® # MedicTranslate Use-cases Start Your Free Assessment and see what Meds you can bring to Japan! [ Get Started ](https://platform.medictranslate.com/) ### ### When Things Don’t Go to Plan: Real-World Medication Travel Scenarios [![](https://www.medictranslate.com/wp-content/uploads/2026/02/Elderly-travellers-with-prescriptions.jpg "Elderly-travellers-with-prescriptionsjpg – Medical Translation and Healthcare Support Services")](https://www.medictranslate.com/translation/)### [Elderly Travellers With Prescriptions](https://www.medictranslate.com/translation/) Running out of long-term medication during an extended stay can lead to clinic visits, repeat tests, and treatment delays when overseas prescriptions are not recognised locally. [ Read why preparation matters → ](https://www.medictranslate.com/use-cases/) [![](https://www.medictranslate.com/wp-content/uploads/2026/02/Pre-existing-conditions.jpg "Pre-existing-conditionsjpg – Medical Translation and Healthcare Support Services")](https://www.medictranslate.com/translation/)### [Regulated medicines for pre-existing conditions](https://www.medictranslate.com/translation/) Many ADHD medications are tightly regulated in Japan. Without advance checks and translated documentation, treatment can be interrupted unexpectedly. [ See what travellers encounter → ](https://www.medictranslate.com/use-cases/) [![](https://www.medictranslate.com/wp-content/uploads/2026/02/Airport-bag.jpg "Airport-bagjpg – Medical Translation and Healthcare Support Services")](https://www.medictranslate.com/airport-custom-form/)### [Support for lost luggage and Insulin dependency](https://www.medictranslate.com/airport-custom-form/) When insulin is lost in transit, replacement delays can become dangerous. Clear documentation can determine how quickly help is available. [ Read the real scenario → ](https://www.medictranslate.com/use-cases/) ![](https://www.medictranslate.com/wp-content/uploads/2026/02/Cancer-patient-in-japan.png "Cancer-patient-in-japanpng – Medical Translation and Healthcare Support Services")### Cancer history Injuries and illness can happen at any time. Without translated medical information, emergency care and triage decisions may be delayed. [ Learn what can go wrong → ](https://www.medictranslate.com/use-cases/) [![](https://www.medictranslate.com/wp-content/uploads/2026/02/Injectable-Medications-and-Needle-disposal.jpg "Injectable-Medications-and-Needle-disposaljpg – Medical Translation and Healthcare Support Services")](https://www.medictranslate.com/interpreters/)### [Injectable Medications and Needle disposal](https://www.medictranslate.com/interpreters/) Past medical treatment still matters. Missing medical history can complicate routine care and lead to extended hospital stays. [ Read why history matters → ](https://www.medictranslate.com/use-cases/) [![](https://www.medictranslate.com/wp-content/uploads/2026/02/Emergancy.png "Emergancypng – Medical Translation and Healthcare Support Services")](https://www.medictranslate.com/notary/)### [Medical Emergencies and Language Barriers](https://www.medictranslate.com/notary/) Safe needle disposal is regulated in Japan. Travellers using injectable medication need to understand the correct process in advance. [ See how to prepare → ](https://www.medictranslate.com/use-cases/) ## Accuracy & Confidentiality We prioritize accuracy and patient privacy, adhering to strict confidentiality standards to protect your information. ### Convenient & Reliable Our services are tailored to your needs, whether you’re travelling for business, tourism, or living in Japan. ### Wide Network With connections across multiple clinics and hospitals, we ensure you receive the best care in the language you understand. Our Services ## Amazing Medical Facilities Just for You ### Medical Document Translation Our team of certified translators helps you translate prescriptions, medical reports, and doctor’s notes into Japanese, ensuring accuracy and understanding at every step. ### Non-Medical Translation We also handle other essential documents, like insurance forms and travel documents, to make your stay in Japan smoother. ### Customs Form Assistance Our platform guides you in completing customs forms for medications and medical devices, saving you time and stress at the airport. ### Foreign-Friendly Clinics We connect you to clinics and doctors that understand your needs, providing access to foreign-friendly healthcare services across Japan ### Translation Services Anywhere Whether in person, online, or over the phone, our translators are available to assist you during appointments, procedures, and hospital visits. ### Birth Control Consultancy We provide guidance and services related to birth control prescriptions, including connecting you to doctors for after-hours medications that are not available over the counter in Japan. Get Started ## The Most Interesting Hospital in the World Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis. [ Get Started ](#) [ Contact Us ](#) ![happy-doctor](https://www.medictranslate.com/wp-content/uploads/2024/11/portrait-of-happy-doctor-at-hospital-corridor-CX3VSGM-1-819x1024.png "portrait-of-happy-doctor-at-hospital-corridor-CX3VSGM-1.png – Medical Translation and Healthcare Support Services") --- ### [Unlock Flexibility: Transform Your Career as an English Translator](https://www.medictranslate.com/partner-unlock-flexibility-transform-your-career-as-an-english-translator/) **Published:** November 21, 2024 **Author:** ginipighost@gmail.com **Content:** # Partner Translators - [ Main-Page ](https://medictranslate.com/) - Become a Partner Translator Join Us ## Partner Registration Form #### Please only apply if you are a resident of Japan and have a background in healthcare translation. **Contact Info** Translator Name Family Name Contact Phone Contact Email Address Website Please provide the fields in healthcare in which you have experience. Memberships Language You support Language You Support English Chinese German Korean Vietnamese Hindi Bahasa Spanish Italian Portuguese Farsi Arabic Submit --- ### [Dr Akebane - Telemedicine (Online)](https://www.medictranslate.com/dr-akebane-telemedicine-online/) **Published:** July 8, 2026 **Author:** @dmin@li **Content:** MedicTranslate Partner Clinic# Dr Akabane, Online English Medical ConsultationTelemedicine · Prescriptions to your nearest pharmacy · 24/7, Japan-wide See an English-speaking doctor online, from your hotel, home or on the road Dr Akabane connects travellers, expats and residents anywhere in Japan with English-speaking medical care by video, voice or chat, 24 hours a day. MedicTranslate can assist with coordination, interpreter arrangements and medical document translation. [ Request an Appointment ](mailto:info@medictranslate.com) [ Book a Consultation ](#) Online · available across Japan [Ask about language support](mailto:info@medictranslate.com) Consultation availability is determined by the doctor. MedicTranslate provides coordination and language support only. ![Dr Shota Akabane, English-speaking telemedicine doctor in Japan](https://www.medictranslate.com/wp-content/uploads/2026/07/Dr-Akebane.png) **Online 24/7**English Consultations ## Doctor Profile Areas of practice and professional background ### Areas of Practice ### Professional Background Professional information is supplied by the clinic and may be updated from time to time. ## Operating Hours Book online below, or check the clinic’s regular hours. ### Book an Appointment Book directly with Dr Akabane. A non-refundable MedicTranslate coordination fee applies at checkout. This calendar books directly with Dr Akabane. A non-refundable MedicTranslate coordination fee is charged at checkout; the doctor’s own consultation fees are separate and payable to the doctor’s service. [See fees & responsibility in full](#responsibility). Loading booking calendar… ### Please note Clinic hours may change due to public holidays, staff availability or other operational requirements. Confirmed appointment details take precedence over the general schedule shown here. Last confirmed: 26 June 2026 [Check Appointment Availability](mailto:info@medictranslate.com) ## Clinic Overview 24/7 telemedicine with Dr Akabane, for English speakers anywhere in Japan ![]() Illustration **Sick at your hotel, home or on the road?** ### See a doctor online, collect your medicine nearby Dr Akabane’s telemedicine service connects English speakers across Japan with online medical consultations. ## How the Service Works Doctor online, medicine at a pharmacy near you Information provided by the doctor. Consultation options, suitability and outcomes are determined by the doctor on an individual clinical basis. ## How MedicTranslate Supports Your Visit A clear process from your first enquiry to a confirmed appointment. ### 1. Tell Us What You Need Share your preferred appointment date, treatment concern and language-support requirements. ### 2. We Contact the Doctor MedicTranslate contacts Dr Akabane’s service to check availability and relevant appointment requirements. ### 3. Language Support Is Arranged Interpreter or document-translation support is coordinated where requested and available. ### 4. You Review and Confirm You receive the proposed appointment details, support scope and applicable MedicTranslate fees before confirming. ### 5. Attend Your Confirmed Appointment Attend the clinic according to the confirmed appointment instructions. **There is no charge to submit an initial enquiry.** Consultation requests are subject to the doctor’s acceptance and availability, and submitting a request does not guarantee a consultation. Where a MedicTranslate fee applies, we provide the amount for approval before the relevant interpreting, translation or coordination service is confirmed. [Request an Appointment](mailto:info@medictranslate.com) [Prefer to book directly? Book a Consultation](#) ## Fees & Responsibility How fees work, and who is responsible for your treatment ### Consultation fee guide (rough estimate) ### Doctor’s fees and MedicTranslate fees are separate ### Consultation responsibility, fees and MedicTranslate’s role ## Location & Contact Service details and international patient support ## International Patient FAQ Practical answers about appointments, language support, fees and responsibility. This service is not intended for urgent or life-threatening emergencies. Contact local emergency services where immediate care is required. International patients welcome## Ready to arrange your visit? Request appointment coordination, book a consultation directly with Dr Akabane, or ask about interpreter and medical document translation support. [Request an Appointment](mailto:info@medictranslate.com) [Book a Consultation](#) [Language Support](mailto:info@medictranslate.com) Consultation confirmation is subject to the doctor’s approval and availability. The doctor’s own consultation fees and MedicTranslate support fees may apply separately. Service information is subject to change. Please confirm availability and services before relying on them. Consultations are provided by Dr Akabane (MediConnect Japan); prescriptions are issued at the treating doctor’s clinical discretion and in accordance with Japanese telemedicine rules, and online consultation is not suitable for emergencies. MedicTranslate provides language, communication and coordination support only. Last updated: 25 September 2026. [Request Appointment](mailto:info@medictranslate.com)[Book a Consultation](#) ## Request an appointment Tell us your preferred dates, treatment concern and language needs. We coordinate directly with the clinic and confirm every detail with you first. Submitting a request is free. Nothing is booked until the clinic accepts your date. Loading secure request form… Prefer to book directly with Dr Akabane? [Book a consultation (fee applies)](#) Gmail Outlook Mail app Copy Preview the messageTo: info@medictranslate.com Subject: ``` ``` Please share only what’s needed to coordinate your request. Do not send identification documents or detailed medical records by email; we’ll provide secure instructions if they’re needed. Information may be shared with the selected clinic and approved language providers to process your request, in line with our [Privacy Policy](https://www.medictranslate.com/privacy-policy/). ` : ""); }; const fillParas = (i, items) => { const el = byId(i); if (el && Array.isArray(items)) el.innerHTML = items.map((t) => `${esc(t)} `).join(""); }; fillParas("responsibility-body", CLINIC.responsibility); fillParas("pricing-body", CLINIC.pricing); const feeGroups = byId("fee-groups"); if (feeGroups && Array.isArray(CLINIC.feeGroups)) feeGroups.innerHTML = CLINIC.feeGroups.map((g) => `### ${esc(g.title)} ${g.sub ? `${esc(g.sub)}` : ""}` + g.items.map((it) => `- ${esc(it.item)}${it.note ? ` (${esc(it.note)})` : ""}${esc(it.amt)} `).join("") + ` `).join(""); const feeExtras = byId("fee-extras"); if (feeExtras && Array.isArray(CLINIC.feeExtras)) feeExtras.innerHTML = CLINIC.feeExtras.map((x) => `**${esc(x.label)}**${esc(x.text)} `).join(""); const feeGuide = byId("fee-guide"); if (feeGuide && !(Array.isArray(CLINIC.feeGroups) && CLINIC.feeGroups.length)) feeGuide.remove(); const access = byId("access-list"); if (access) access.innerHTML = CLINIC.access.map((t) => `Access**${esc(t)}** `).join(""); const reasons = byId("reasons-list"); if (reasons) reasons.innerHTML = CLINIC.reasons.map((r) => `${reasonSvg(r.icon)}### ${esc(r.title)} ${esc(r.text)} `).join(""); const hoursBody = byId("hours-body"); if (hoursBody) hoursBody.innerHTML = CLINIC.hours.map((row) => { const cells = row.open.map((o) => o ? `●Open` : `×Closed`).join(""); return `${esc(row.label || (row.opens + "–" + row.closes))}${cells}`; }).join(""); const hoursNotes = byId("hours-notes"); if (hoursNotes && Array.isArray(CLINIC.hoursNotes)) hoursNotes.innerHTML = CLINIC.hoursNotes.map((n) => `19. ${esc(n.label)}${esc(n.value)} `).join(""); const contact = byId("contact-list"); if (contact) { const pin=``; const tel=``; const route=``; const park=``; const mail=``; const li = (svg, label, inner) => `26. ${svg}**${label}**${inner} `; contact.innerHTML = li(pin, "Address", `${CLINIC.addressLines.map(esc).join(" ")}`) + (CLINIC.phoneDisplay ? li(tel, "Clinic telephone", `[${esc(CLINIC.phoneDisplay)}](tel:${esc(CLINIC.phoneTel)})`) : "") + li(route, "Nearest stations", `${CLINIC.accessLines.map(esc).join(" ")}`) + li(park, "Parking", `${esc(CLINIC.parking)}`) + li(mail, "English support", `[${esc(CLINIC.supportEmail)}](mailto:${esc(CLINIC.supportEmail)})`); } const map = byId("map-frame"); if (map) { map.src = "https://www.google.com/maps?q=" + encodeURIComponent(CLINIC.mapQuery) + "&output=embed"; map.title = "Map showing " + CLINIC.nameEn; } const faq = byId("faq-list"); if (faq) faq.innerHTML = CLINIC.faq.map((f) => `${esc(f.q)}${esc(f.a)} `).join(""); /* JSON-LD */ const id = (frag) => CLINIC.canonical + "#" + frag; const graph = []; const specs = CLINIC.hours.map((row) => ({ "@type": "OpeningHoursSpecification", dayOfWeek: DAYS.filter((_, i) => row.open[i]), opens: row.opens, closes: row.closes })); const addr = { "@type": "PostalAddress", streetAddress: CLINIC.address.streetAddress, addressLocality: CLINIC.address.locality, addressRegion: CLINIC.address.region, addressCountry: CLINIC.address.country }; if (CLINIC.address.postalCode) addr.postalCode = CLINIC.address.postalCode; if (CLINIC.schema.dentist) { const clinicNode = { "@type": CLINIC.schemaType, "@id": id("clinic"), name: CLINIC.nameEn, url: CLINIC.canonical, image: CLINIC.clinicImage || CLINIC.portrait, priceRange: CLINIC.priceRange, address: addr, openingHoursSpecification: specs }; if (CLINIC.nameJa && CLINIC.nameJa !== CLINIC.nameEn) clinicNode.alternateName = CLINIC.nameJa; if (CLINIC.phoneTel) clinicNode.telephone = CLINIC.phoneTel; graph.push(clinicNode); } if (CLINIC.schema.person) graph.push({ "@type": "Person", "@id": id("doctor"), name: CLINIC.doctorName, jobTitle: CLINIC.doctorJobTitle || "Dentist", worksFor: { "@id": id("clinic") } }); if (CLINIC.schema.profilePage) graph.push({ "@type": "ProfilePage", "@id": id("profile"), url: CLINIC.canonical, name: CLINIC.seoTitle, description: CLINIC.seoDescription, mainEntity: { "@id": id("doctor") }, about: { "@id": id("clinic") } }); if (CLINIC.schema.faqPage) graph.push({ "@type": "FAQPage", "@id": id("faq"), mainEntity: CLINIC.faq.map((f) => ({ "@type": "Question", name: f.q, acceptedAnswer: { "@type": "Answer", text: f.a } })) }); if (CLINIC.schema.breadcrumb) graph.push({ "@type": "BreadcrumbList", "@id": id("breadcrumb"), itemListElement: [ { "@type": "ListItem", position: 1, name: "MedicTranslate", item: "https://www.medictranslate.com/" }, { "@type": "ListItem", position: 2, name: CLINIC.heroHeading || CLINIC.nameEn, item: CLINIC.canonical } ] }); const ldEl = byId("clinic-jsonld"); if (ldEl && graph.length) ldEl.textContent = JSON.stringify({ "@context": "https://schema.org", "@graph": graph }); /* ========================= CTAs: Calendly / HubSpot / email ================= */ const enc = encodeURIComponent; const to = CLINIC.supportEmail; const buildMail = (su, body) => ({ su, body, mailto: "mailto:" + to + "?subject=" + enc(su) + "&body=" + enc(body), gmail: "https://mail.google.com/mail/?view=cm&fs=1&to=" + enc(to) + "&su=" + enc(su) + "&body=" + enc(body), outlook: "https://outlook.office.com/mail/deeplink/compose?to=" + enc(to) + "&subject=" + enc(su) + "&body=" + enc(body) }); const MAIL = { book: buildMail(CLINIC.emailSubject || (CLINIC.nameEn + " appointment request"), CLINIC.emailBody || ""), lang: buildMail(CLINIC.langSubject || ("Language support enquiry — " + CLINIC.nameEn), CLINIC.langBody || "") }; /* Calendly: append UTM attribution once. */ const calBase = (CLINIC.calendlyUrl || "").trim(); const hasCalendly = /^https?:\/\//i.test(calBase); let calendlyUrl = ""; if (hasCalendly) { const u = CLINIC.calendlyUtm || {}; const q = []; if (u.source) q.push("utm_source=" + enc(u.source)); if (u.medium) q.push("utm_medium=" + enc(u.medium)); if (u.campaign) q.push("utm_campaign=" + enc(u.campaign)); calendlyUrl = calBase + (q.length ? (calBase.includes("?") ? "&" : "?") + q.join("&") : ""); } /* Plain embed — no external widget.js dependency. This is what Calendly's own JS widget builds internally, so it needs nothing more than the scheduling URL. Chosen after the widget.js [ Youtube ](https://www.youtube.com/@MedicTranslateDigital) [ Facebook-f ](https://www.facebook.com/profile.php?id=61567016994390) [ Instagram ](https://www.instagram.com/medictranslate/) [ Linkedin-in ](https://www.linkedin.com/company/medictranslate/posts/?feedView=all&viewAsMember=true) [ Tiktok ](https://www.tiktok.com/@medictranslate) --- ### [Dr Toshiharu Aoki - Acupuncture and Chiropractic - Tokyo](https://www.medictranslate.com/dr-toshiharu-aoki-acupuncture-and-chiropractic-tokyo/) **Published:** July 8, 2026 **Author:** @dmin@li **Content:** MedicTranslate Partner Clinic# Shakujii Sakura Acupuncture, TokyoAcupuncture & Chiro treatment Forty years of hands-on, root-balance care for long-standing aches Shakujii Sakura is a judo-therapy, acupuncture and seitai (manual-therapy) practice in Nerima, Tokyo, focusing on chronic lower-back, knee and shoulder discomfort, and also offering comfort-focused seitai sessions for people living with atopic skin and allergy-related discomfort. MedicTranslate can assist international visitors with appointment coordination, interpreter arrangements and document translation. [ Request an Appointment ](mailto:info@medictranslate.com) [ Book a Consultation ](#) 4 min from Shakujii-kōen Station [Ask about language support](mailto:info@medictranslate.com) Appointment availability is determined by the clinic. MedicTranslate provides coordination and language support only. ![Director Toshiharu Aoki of Shakujii Sakura Acupuncture & Seitai Clinic, Nerima, Tokyo](https://www.medictranslate.com/wp-content/uploads/2026/07/Toshiharu-Aoki-1.jpg) **41+ Years**Practitioner Experience ## Doctor Profile Areas of practice and professional background ### Areas of Practice ### Professional Background Professional information is supplied by the clinic and may be updated from time to time. ## Operating Hours Book online below, or check the clinic’s regular hours. ### Book an Appointment Book directly with the practice. A non-refundable MedicTranslate coordination fee applies at checkout. This calendar books directly with the practice. A non-refundable MedicTranslate coordination fee is charged at checkout; the practice’s own session fees are separate and payable to the practice. [See fees & responsibility in full](#responsibility). Loading booking calendar… ### Please note Clinic hours may change due to public holidays, staff availability or other operational requirements. Confirmed appointment details take precedence over the general schedule shown here. Last confirmed: 26 June 2026 [Check Appointment Availability](mailto:info@medictranslate.com) ## Clinic Overview A neighbourhood manual-therapy practice in Nerima, Tokyo ![]() Illustration **A calm, reservation-only practice** ### About the clinic Shakujii Sakura focuses on chronic lower-back, knee and shoulder discomfort, and comfort-focused seitai sessions. ## Treatment & Care Approach A patient, hands-on approach to everyday aches Information provided by the clinic. Treatment options, duration, suitability and outcomes are determined by the clinic on an individual clinical basis. ## How MedicTranslate Supports Your Visit A clear process from your first enquiry to a confirmed appointment. ### 1. Tell Us What You Need Share your preferred appointment date, treatment concern and language-support requirements. ### 2. We Contact the Clinic MedicTranslate contacts the clinic to check availability and relevant appointment requirements. ### 3. Language Support Is Arranged Interpreter or document-translation support is coordinated where requested and available. ### 4. You Review and Confirm You receive the proposed appointment details, support scope and applicable MedicTranslate fees before confirming. ### 5. Attend Your Confirmed Appointment Attend the clinic according to the confirmed appointment instructions. **There is no charge to submit an initial enquiry.** Appointment requests are subject to clinic acceptance and availability, and submitting a request does not guarantee an appointment. Where a MedicTranslate fee applies, we provide the amount for approval before the relevant interpreting, translation or coordination service is confirmed. [Request an Appointment](mailto:info@medictranslate.com) [Prefer to book directly? Book a Consultation](#) ## Fees & Responsibility How fees work, and who is responsible for your treatment ### Clinic fee guide (rough estimate) ### Clinic fees and MedicTranslate fees are separate ### Treatment responsibility, fees and MedicTranslate’s role ## Location & Contact Clinic details and international patient support ## International Patient FAQ Practical answers about appointments, language support, fees and responsibility. This service is not intended for urgent or life-threatening emergencies. Contact local emergency services where immediate care is required. International patients welcome## Ready to arrange your visit? Request appointment coordination, book a session directly with the practice, or ask about interpreter and document translation support. [Request an Appointment](mailto:info@medictranslate.com) [Book a Consultation](#) [Language Support](mailto:info@medictranslate.com) Session confirmation is subject to the practice's approval and availability. The practice's own session fees and MedicTranslate support fees may apply separately. Practice information is subject to change. Please confirm hours, availability and services before travelling. This is a manual-therapy practice and not a medical clinic; it does not provide medical diagnosis or treatment of disease, including atopic dermatitis or allergies. MedicTranslate provides language, communication and appointment-coordination support only. This service is not intended for medical emergencies. Last updated: 25 September 2026. [Request Appointment](mailto:info@medictranslate.com)[Book a Consultation](#) ## Request an appointment Tell us your preferred dates, treatment concern and language needs. We coordinate directly with the clinic and confirm every detail with you first. Submitting a request is free. Nothing is booked until the clinic accepts your date. Loading secure request form… Prefer to book directly with the practice? [Book a consultation (fee applies)](#) Gmail Outlook Mail app Copy Preview the messageTo: info@medictranslate.com Subject: ``` ``` Please share only what’s needed to coordinate your request. Do not send identification documents or detailed medical records by email; we’ll provide secure instructions if they’re needed. Information may be shared with the selected clinic and approved language providers to process your request, in line with our [Privacy Policy](https://www.medictranslate.com/privacy-policy/). ` : ""); }; const fillParas = (i, items) => { const el = byId(i); if (el && Array.isArray(items)) el.innerHTML = items.map((t) => `${esc(t)} `).join(""); }; fillParas("responsibility-body", CLINIC.responsibility); fillParas("pricing-body", CLINIC.pricing); const feeGroups = byId("fee-groups"); if (feeGroups && Array.isArray(CLINIC.feeGroups)) feeGroups.innerHTML = CLINIC.feeGroups.map((g) => `### ${esc(g.title)} ${g.sub ? `${esc(g.sub)}` : ""}` + g.items.map((it) => `- ${esc(it.item)}${it.note ? ` (${esc(it.note)})` : ""}${esc(it.amt)} `).join("") + ` `).join(""); const feeExtras = byId("fee-extras"); if (feeExtras && Array.isArray(CLINIC.feeExtras)) feeExtras.innerHTML = CLINIC.feeExtras.map((x) => `**${esc(x.label)}**${esc(x.text)} `).join(""); const feeGuide = byId("fee-guide"); if (feeGuide && !(Array.isArray(CLINIC.feeGroups) && CLINIC.feeGroups.length)) feeGuide.remove(); const access = byId("access-list"); if (access) access.innerHTML = CLINIC.access.map((t) => `Access**${esc(t)}** `).join(""); const reasons = byId("reasons-list"); if (reasons) reasons.innerHTML = CLINIC.reasons.map((r) => `${reasonSvg(r.icon)}### ${esc(r.title)} ${esc(r.text)} `).join(""); const hoursBody = byId("hours-body"); if (hoursBody) hoursBody.innerHTML = CLINIC.hours.map((row) => { const cells = row.open.map((o) => o ? `●Open` : `×Closed`).join(""); return `${esc(row.label || (row.opens + "–" + row.closes))}${cells}`; }).join(""); const hoursNotes = byId("hours-notes"); if (hoursNotes && Array.isArray(CLINIC.hoursNotes)) hoursNotes.innerHTML = CLINIC.hoursNotes.map((n) => `19. ${esc(n.label)}${esc(n.value)} `).join(""); const contact = byId("contact-list"); if (contact) { const pin=``; const tel=``; const route=``; const park=``; const mail=``; const li = (svg, label, inner) => `26. ${svg}**${label}**${inner} `; contact.innerHTML = li(pin, "Address", `${CLINIC.addressLines.map(esc).join(" ")}`) + (CLINIC.phoneDisplay ? li(tel, "Clinic telephone", `[${esc(CLINIC.phoneDisplay)}](tel:${esc(CLINIC.phoneTel)})`) : "") + li(route, "Nearest stations", `${CLINIC.accessLines.map(esc).join(" ")}`) + li(park, "Parking", `${esc(CLINIC.parking)}`) + li(mail, "English support", `[${esc(CLINIC.supportEmail)}](mailto:${esc(CLINIC.supportEmail)})`); } const map = byId("map-frame"); if (map) { map.src = "https://www.google.com/maps?q=" + encodeURIComponent(CLINIC.mapQuery) + "&output=embed"; map.title = "Map showing " + CLINIC.nameEn; } const faq = byId("faq-list"); if (faq) faq.innerHTML = CLINIC.faq.map((f) => `${esc(f.q)}${esc(f.a)} `).join(""); /* JSON-LD */ const id = (frag) => CLINIC.canonical + "#" + frag; const graph = []; const specs = CLINIC.hours.map((row) => ({ "@type": "OpeningHoursSpecification", dayOfWeek: DAYS.filter((_, i) => row.open[i]), opens: row.opens, closes: row.closes })); const addr = { "@type": "PostalAddress", streetAddress: CLINIC.address.streetAddress, addressLocality: CLINIC.address.locality, addressRegion: CLINIC.address.region, addressCountry: CLINIC.address.country }; if (CLINIC.address.postalCode) addr.postalCode = CLINIC.address.postalCode; if (CLINIC.schema.dentist) { const clinicNode = { "@type": CLINIC.schemaType, "@id": id("clinic"), name: CLINIC.nameEn, url: CLINIC.canonical, image: CLINIC.clinicImage || CLINIC.portrait, priceRange: CLINIC.priceRange, address: addr, openingHoursSpecification: specs }; if (CLINIC.nameJa && CLINIC.nameJa !== CLINIC.nameEn) clinicNode.alternateName = CLINIC.nameJa; if (CLINIC.phoneTel) clinicNode.telephone = CLINIC.phoneTel; graph.push(clinicNode); } if (CLINIC.schema.person) graph.push({ "@type": "Person", "@id": id("doctor"), name: CLINIC.doctorName, jobTitle: CLINIC.doctorJobTitle || "Dentist", worksFor: { "@id": id("clinic") } }); if (CLINIC.schema.profilePage) graph.push({ "@type": "ProfilePage", "@id": id("profile"), url: CLINIC.canonical, name: CLINIC.seoTitle, description: CLINIC.seoDescription, mainEntity: { "@id": id("doctor") }, about: { "@id": id("clinic") } }); if (CLINIC.schema.faqPage) graph.push({ "@type": "FAQPage", "@id": id("faq"), mainEntity: CLINIC.faq.map((f) => ({ "@type": "Question", name: f.q, acceptedAnswer: { "@type": "Answer", text: f.a } })) }); if (CLINIC.schema.breadcrumb) graph.push({ "@type": "BreadcrumbList", "@id": id("breadcrumb"), itemListElement: [ { "@type": "ListItem", position: 1, name: "MedicTranslate", item: "https://www.medictranslate.com/" }, { "@type": "ListItem", position: 2, name: CLINIC.heroHeading || CLINIC.nameEn, item: CLINIC.canonical } ] }); const ldEl = byId("clinic-jsonld"); if (ldEl && graph.length) ldEl.textContent = JSON.stringify({ "@context": "https://schema.org", "@graph": graph }); /* ========================= CTAs: Calendly / HubSpot / email ================= */ const enc = encodeURIComponent; const to = CLINIC.supportEmail; const buildMail = (su, body) => ({ su, body, mailto: "mailto:" + to + "?subject=" + enc(su) + "&body=" + enc(body), gmail: "https://mail.google.com/mail/?view=cm&fs=1&to=" + enc(to) + "&su=" + enc(su) + "&body=" + enc(body), outlook: "https://outlook.office.com/mail/deeplink/compose?to=" + enc(to) + "&subject=" + enc(su) + "&body=" + enc(body) }); const MAIL = { book: buildMail(CLINIC.emailSubject || (CLINIC.nameEn + " appointment request"), CLINIC.emailBody || ""), lang: buildMail(CLINIC.langSubject || ("Language support enquiry — " + CLINIC.nameEn), CLINIC.langBody || "") }; /* Calendly: append UTM attribution once. */ const calBase = (CLINIC.calendlyUrl || "").trim(); const hasCalendly = /^https?:\/\//i.test(calBase); let calendlyUrl = ""; if (hasCalendly) { const u = CLINIC.calendlyUtm || {}; const q = []; if (u.source) q.push("utm_source=" + enc(u.source)); if (u.medium) q.push("utm_medium=" + enc(u.medium)); if (u.campaign) q.push("utm_campaign=" + enc(u.campaign)); calendlyUrl = calBase + (q.length ? (calBase.includes("?") ? "&" : "?") + q.join("&") : ""); } /* Plain embed — no external widget.js dependency. This is what Calendly's own JS widget builds internally, so it needs nothing more than the scheduling URL. Chosen after the widget.js --- ### [Dr Kijima - Dentist Osaka](https://www.medictranslate.com/doctor/dr-kijima-dentist-osaka/) **Published:** July 7, 2026 **Author:** @dmin@li **Content:** MedicTranslate Partner Clinic# Dr Hirotaka Kijima, Dentist in Suita, OsakaKijima Dental Clinic Comprehensive family dentistry for children, adults and families Dr Hirotaka Kijima is the director of Kijima Dental Clinic, a comprehensive family dental practice in Suita, Osaka. MedicTranslate can assist international patients with appointment coordination, interpreter arrangements and dental document translation. [ Request an Appointment ](mailto:info@medictranslate.com) [ Book a Consultation ](#) 3 min walk from Sōgō Undōjo-mae bus stop [Ask about language support](mailto:info@medictranslate.com) Appointment availability is determined by the clinic. MedicTranslate provides coordination and language support only. ![Dr Hirotaka Kijima, director of Kijima Dental Clinic in Suita, Osaka](https://www.medictranslate.com/wp-content/uploads/2026/07/Dr-Kijima.jpg) **Since 1992**Serving Suita Families ## Doctor Profile Areas of practice and professional background ### Areas of Practice ### Professional Background Professional information is supplied by the clinic and may be updated from time to time. ## Operating Hours Book online below, or check the clinic’s regular hours. ### Book an Appointment Book directly with Dr Kijima. A non-refundable MedicTranslate coordination fee applies at checkout. This calendar books directly with Dr Kijima. A non-refundable MedicTranslate coordination fee is charged at checkout; the clinic’s own treatment fees are separate and payable to the clinic. [See fees & responsibility in full](#responsibility). Loading booking calendar… ### Please note Clinic hours may change due to public holidays, staff availability or other operational requirements. Confirmed appointment details take precedence over the general schedule shown here. Last confirmed: 26 June 2026 [Check Appointment Availability](mailto:info@medictranslate.com) ## Clinic Overview Comprehensive dental care for children, adults and families in Suita ![]() Illustration **A family dental clinic with counselling and childcare** ### About the clinic Kijima Dental Clinic treats a broad range of dental needs. ## Treatment & Care Approach Comprehensive care built around communication, prevention and family access Information provided by the clinic. Treatment options, duration, suitability and outcomes are determined by the clinic on an individual clinical basis. ## How MedicTranslate Supports Your Visit A clear process from your first enquiry to a confirmed appointment. ### 1. Tell Us What You Need Share your preferred appointment date, treatment concern and language-support requirements. ### 2. We Contact the Clinic MedicTranslate contacts the clinic to check availability and relevant appointment requirements. ### 3. Language Support Is Arranged Interpreter or document-translation support is coordinated where requested and available. ### 4. You Review and Confirm You receive the proposed appointment details, support scope and applicable MedicTranslate fees before confirming. ### 5. Attend Your Confirmed Appointment Attend the clinic according to the confirmed appointment instructions. **There is no charge to submit an initial enquiry.** Appointment requests are subject to clinic acceptance and availability, and submitting a request does not guarantee an appointment. Where a MedicTranslate fee applies, we provide the amount for approval before the relevant interpreting, translation or coordination service is confirmed. [Request an Appointment](mailto:info@medictranslate.com) [Prefer to book directly? Book a Consultation](#) ## Fees & Responsibility How fees work, and who is responsible for your treatment ### Clinic fee guide (rough estimate) ### Clinic fees and MedicTranslate fees are separate ### Treatment responsibility, fees and MedicTranslate’s role ## Location & Contact Clinic details and international patient support ## International Patient FAQ Practical answers about appointments, language support, fees and responsibility. This service is not intended for urgent or life-threatening emergencies. Contact local emergency services where immediate care is required. International patients welcome## Ready to arrange your visit? Request appointment coordination, book a consultation directly with the doctor, or ask about interpreter and dental document translation support. [Request an Appointment](mailto:info@medictranslate.com) [Book a Consultation](#) [Language Support](mailto:info@medictranslate.com) Appointment confirmation is subject to clinic approval and availability. Clinic fees and MedicTranslate support fees may apply separately. Clinic information is subject to change. Please confirm operating hours, availability and services before travelling. MedicTranslate provides language, communication and appointment-coordination support; assessment, diagnosis and treatment are provided solely by the clinic. This service is not intended for medical emergencies. Last updated: 25 September 2026. [Request Appointment](mailto:info@medictranslate.com)[Book a Consultation](#) ## Request an appointment Tell us your preferred dates, treatment concern and language needs. We coordinate directly with the clinic and confirm every detail with you first. Submitting a request is free. Nothing is booked until the clinic accepts your date. Loading secure request form… Prefer to book directly with the doctor? [Book a consultation (fee applies)](#) Gmail Outlook Mail app Copy Preview the messageTo: info@medictranslate.com Subject: ``` ``` Please share only what’s needed to coordinate your request. Do not send identification documents or detailed medical records by email; we’ll provide secure instructions if they’re needed. Information may be shared with the selected clinic and approved language providers to process your request, in line with our [Privacy Policy](https://www.medictranslate.com/privacy-policy/). ` : ""); }; const fillParas = (i, items) => { const el = byId(i); if (el && Array.isArray(items)) el.innerHTML = items.map((t) => `${esc(t)} `).join(""); }; fillParas("responsibility-body", CLINIC.responsibility); fillParas("pricing-body", CLINIC.pricing); const feeGroups = byId("fee-groups"); if (feeGroups && Array.isArray(CLINIC.feeGroups)) feeGroups.innerHTML = CLINIC.feeGroups.map((g) => `### ${esc(g.title)} ${g.sub ? `${esc(g.sub)}` : ""}` + g.items.map((it) => `- ${esc(it.item)}${it.note ? ` (${esc(it.note)})` : ""}${esc(it.amt)} `).join("") + ` `).join(""); const feeExtras = byId("fee-extras"); if (feeExtras && Array.isArray(CLINIC.feeExtras)) feeExtras.innerHTML = CLINIC.feeExtras.map((x) => `**${esc(x.label)}**${esc(x.text)} `).join(""); const feeGuide = byId("fee-guide"); if (feeGuide && !(Array.isArray(CLINIC.feeGroups) && CLINIC.feeGroups.length)) feeGuide.remove(); const access = byId("access-list"); if (access) access.innerHTML = CLINIC.access.map((t) => `Access**${esc(t)}** `).join(""); const reasons = byId("reasons-list"); if (reasons) reasons.innerHTML = CLINIC.reasons.map((r) => `${reasonSvg(r.icon)}### ${esc(r.title)} ${esc(r.text)} `).join(""); const hoursBody = byId("hours-body"); if (hoursBody) hoursBody.innerHTML = CLINIC.hours.map((row) => { const cells = row.open.map((o) => o ? `●Open` : `×Closed`).join(""); return `${esc(row.label || (row.opens + "–" + row.closes))}${cells}`; }).join(""); const hoursNotes = byId("hours-notes"); if (hoursNotes && Array.isArray(CLINIC.hoursNotes)) hoursNotes.innerHTML = CLINIC.hoursNotes.map((n) => `19. ${esc(n.label)}${esc(n.value)} `).join(""); const contact = byId("contact-list"); if (contact) { const pin=``; const tel=``; const route=``; const park=``; const mail=``; const li = (svg, label, inner) => `26. ${svg}**${label}**${inner} `; contact.innerHTML = li(pin, "Address", `${CLINIC.addressLines.map(esc).join(" ")}`) + (CLINIC.phoneDisplay ? li(tel, "Clinic telephone", `[${esc(CLINIC.phoneDisplay)}](tel:${esc(CLINIC.phoneTel)})`) : "") + li(route, "Nearest stations", `${CLINIC.accessLines.map(esc).join(" ")}`) + li(park, "Parking", `${esc(CLINIC.parking)}`) + li(mail, "English support", `[${esc(CLINIC.supportEmail)}](mailto:${esc(CLINIC.supportEmail)})`); } const map = byId("map-frame"); if (map) { map.src = "https://www.google.com/maps?q=" + encodeURIComponent(CLINIC.mapQuery) + "&output=embed"; map.title = "Map showing " + CLINIC.nameEn; } const faq = byId("faq-list"); if (faq) faq.innerHTML = CLINIC.faq.map((f) => `${esc(f.q)}${esc(f.a)} `).join(""); /* JSON-LD */ const id = (frag) => CLINIC.canonical + "#" + frag; const graph = []; const specs = CLINIC.hours.map((row) => ({ "@type": "OpeningHoursSpecification", dayOfWeek: DAYS.filter((_, i) => row.open[i]), opens: row.opens, closes: row.closes })); const addr = { "@type": "PostalAddress", streetAddress: CLINIC.address.streetAddress, addressLocality: CLINIC.address.locality, addressRegion: CLINIC.address.region, addressCountry: CLINIC.address.country }; if (CLINIC.address.postalCode) addr.postalCode = CLINIC.address.postalCode; if (CLINIC.schema.dentist) { const clinicNode = { "@type": CLINIC.schemaType, "@id": id("clinic"), name: CLINIC.nameEn, url: CLINIC.canonical, image: CLINIC.clinicImage || CLINIC.portrait, priceRange: CLINIC.priceRange, address: addr, openingHoursSpecification: specs }; if (CLINIC.nameJa && CLINIC.nameJa !== CLINIC.nameEn) clinicNode.alternateName = CLINIC.nameJa; if (CLINIC.phoneTel) clinicNode.telephone = CLINIC.phoneTel; graph.push(clinicNode); } if (CLINIC.schema.person) graph.push({ "@type": "Person", "@id": id("doctor"), name: CLINIC.doctorName, jobTitle: CLINIC.doctorJobTitle || "Dentist", worksFor: { "@id": id("clinic") } }); if (CLINIC.schema.profilePage) graph.push({ "@type": "ProfilePage", "@id": id("profile"), url: CLINIC.canonical, name: CLINIC.seoTitle, description: CLINIC.seoDescription, mainEntity: { "@id": id("doctor") }, about: { "@id": id("clinic") } }); if (CLINIC.schema.faqPage) graph.push({ "@type": "FAQPage", "@id": id("faq"), mainEntity: CLINIC.faq.map((f) => ({ "@type": "Question", name: f.q, acceptedAnswer: { "@type": "Answer", text: f.a } })) }); if (CLINIC.schema.breadcrumb) graph.push({ "@type": "BreadcrumbList", "@id": id("breadcrumb"), itemListElement: [ { "@type": "ListItem", position: 1, name: "MedicTranslate", item: "https://www.medictranslate.com/" }, { "@type": "ListItem", position: 2, name: CLINIC.heroHeading || CLINIC.nameEn, item: CLINIC.canonical } ] }); const ldEl = byId("clinic-jsonld"); if (ldEl && graph.length) ldEl.textContent = JSON.stringify({ "@context": "https://schema.org", "@graph": graph }); /* ========================= CTAs: Calendly / HubSpot / email ================= */ const enc = encodeURIComponent; const to = CLINIC.supportEmail; const buildMail = (su, body) => ({ su, body, mailto: "mailto:" + to + "?subject=" + enc(su) + "&body=" + enc(body), gmail: "https://mail.google.com/mail/?view=cm&fs=1&to=" + enc(to) + "&su=" + enc(su) + "&body=" + enc(body), outlook: "https://outlook.office.com/mail/deeplink/compose?to=" + enc(to) + "&subject=" + enc(su) + "&body=" + enc(body) }); const MAIL = { book: buildMail(CLINIC.emailSubject || (CLINIC.nameEn + " appointment request"), CLINIC.emailBody || ""), lang: buildMail(CLINIC.langSubject || ("Language support enquiry — " + CLINIC.nameEn), CLINIC.langBody || "") }; /* Calendly: append UTM attribution once. */ const calBase = (CLINIC.calendlyUrl || "").trim(); const hasCalendly = /^https?:\/\//i.test(calBase); let calendlyUrl = ""; if (hasCalendly) { const u = CLINIC.calendlyUtm || {}; const q = []; if (u.source) q.push("utm_source=" + enc(u.source)); if (u.medium) q.push("utm_medium=" + enc(u.medium)); if (u.campaign) q.push("utm_campaign=" + enc(u.campaign)); calendlyUrl = calBase + (q.length ? (calBase.includes("?") ? "&" : "?") + q.join("&") : ""); } /* Plain embed — no external widget.js dependency. This is what Calendly's own JS widget builds internally, so it needs nothing more than the scheduling URL. Chosen after the widget.js --- ### [Dr Tokizane, Orthodontist - Osaka](https://www.medictranslate.com/dr-tokizane-orthodontist-osaka/) **Published:** July 8, 2026 **Author:** @dmin@li **Content:** MedicTranslate Partner Clinic# Dr Tokizane, OrthodontistTokizane Orthodontics Considered, individualised orthodontic care Dr Tokizane leads Tokizane Orthodontics, providing orthodontic care for children and adults. MedicTranslate can assist international patients with appointment coordination, interpreter arrangements and medical document translation. Full clinic details are being confirmed. [ Request an Appointment ](mailto:info@medictranslate.com) [ Book a Consultation ](#) Nearest station: to be confirmed [Ask about language support](mailto:info@medictranslate.com) Appointment availability is determined by the clinic. MedicTranslate provides coordination and language support only. ![Dr Tokizane, Tokizane Orthodontics](https://www.medictranslate.com/wp-content/uploads/2026/07/Dr-Tokizaneh.jpg) **Orthodontics**Specialty Care ## Doctor Profile Areas of practice and professional background ### Areas of Practice ### Professional Background Professional information is supplied by the clinic and may be updated from time to time. ## Operating Hours Book online below, or check the clinic’s regular hours. ### Book an Appointment Book directly with Dr Tokizane. A non-refundable MedicTranslate coordination fee applies at checkout. This calendar books directly with Dr Tokizane. A non-refundable MedicTranslate coordination fee is charged at checkout; the clinic’s own treatment fees are separate and payable to the clinic. [See fees & responsibility in full](#responsibility). Loading booking calendar… ### Please note Clinic hours may change due to public holidays, staff availability or other operational requirements. Confirmed appointment details take precedence over the general schedule shown here. Last confirmed: 26 June 2026 [Check Appointment Availability](mailto:info@medictranslate.com) ## Clinic Overview Tokizane Orthodontics ![]() Illustration **Individualised orthodontic care** ### About the clinic Tokizane Orthodontics provides orthodontic care for children and adults. Further details about the clinic, its facilities and its approach are being confirmed and will be added here. ## Treatment & Care Approach An individualised approach to orthodontics Information provided by the clinic. Treatment options, duration, suitability and outcomes are determined by the clinic on an individual clinical basis. ## How MedicTranslate Supports Your Visit A clear process from your first enquiry to a confirmed appointment. ### 1. Tell Us What You Need Share your preferred appointment date, treatment concern and language-support requirements. ### 2. We Contact the Clinic MedicTranslate contacts the clinic to check availability and relevant appointment requirements. ### 3. Language Support Is Arranged Interpreter or document-translation support is coordinated where requested and available. ### 4. You Review and Confirm You receive the proposed appointment details, support scope and applicable MedicTranslate fees before confirming. ### 5. Attend Your Confirmed Appointment Attend the clinic according to the confirmed appointment instructions. **There is no charge to submit an initial enquiry.** Appointment requests are subject to clinic acceptance and availability, and submitting a request does not guarantee an appointment. Where a MedicTranslate fee applies, we provide the amount for approval before the relevant interpreting, translation or coordination service is confirmed. [Request an Appointment](mailto:info@medictranslate.com) [Prefer to book directly? Book a Consultation](#) ## Fees & Responsibility How fees work, and who is responsible for your treatment ### Clinic fee guide (rough estimate) ### Clinic fees and MedicTranslate fees are separate ### Treatment responsibility, fees and MedicTranslate’s role ## Location & Contact Clinic details and international patient support ## International Patient FAQ Practical answers about appointments, language support, fees and responsibility. This service is not intended for urgent or life-threatening emergencies. Contact local emergency services where immediate care is required. International patients welcome## Ready to arrange your visit? Request appointment coordination, book a consultation directly with the doctor, or ask about interpreter and dental document translation support. [Request an Appointment](mailto:info@medictranslate.com) [Book a Consultation](#) [Language Support](mailto:info@medictranslate.com) Appointment confirmation is subject to clinic approval and availability. Clinic fees and MedicTranslate support fees may apply separately. Clinic information is subject to change. Please confirm operating hours, availability and services before travelling. MedicTranslate provides language, communication and appointment-coordination support; assessment, diagnosis and treatment are provided solely by the clinic. This service is not intended for medical emergencies. Last updated: 25 September 2026. [Request Appointment](mailto:info@medictranslate.com)[Book a Consultation](#) ## Request an appointment Tell us your preferred dates, treatment concern and language needs. We coordinate directly with the clinic and confirm every detail with you first. Submitting a request is free. Nothing is booked until the clinic accepts your date. Loading secure request form… Prefer to book directly with the doctor? [Book a consultation (fee applies)](#) Gmail Outlook Mail app Copy Preview the messageTo: info@medictranslate.com Subject: ``` ``` Please share only what’s needed to coordinate your request. Do not send identification documents or detailed medical records by email; we’ll provide secure instructions if they’re needed. Information may be shared with the selected clinic and approved language providers to process your request, in line with our [Privacy Policy](https://www.medictranslate.com/privacy-policy/). ` : ""); }; const fillParas = (i, items) => { const el = byId(i); if (el && Array.isArray(items)) el.innerHTML = items.map((t) => `${esc(t)} `).join(""); }; fillParas("responsibility-body", CLINIC.responsibility); fillParas("pricing-body", CLINIC.pricing); const feeGroups = byId("fee-groups"); if (feeGroups && Array.isArray(CLINIC.feeGroups)) feeGroups.innerHTML = CLINIC.feeGroups.map((g) => `### ${esc(g.title)} ${g.sub ? `${esc(g.sub)}` : ""}` + g.items.map((it) => `- ${esc(it.item)}${it.note ? ` (${esc(it.note)})` : ""}${esc(it.amt)} `).join("") + ` `).join(""); const feeExtras = byId("fee-extras"); if (feeExtras && Array.isArray(CLINIC.feeExtras)) feeExtras.innerHTML = CLINIC.feeExtras.map((x) => `**${esc(x.label)}**${esc(x.text)} `).join(""); const feeGuide = byId("fee-guide"); if (feeGuide && !(Array.isArray(CLINIC.feeGroups) && CLINIC.feeGroups.length)) feeGuide.remove(); const access = byId("access-list"); if (access) access.innerHTML = CLINIC.access.map((t) => `Access**${esc(t)}** `).join(""); const reasons = byId("reasons-list"); if (reasons) reasons.innerHTML = CLINIC.reasons.map((r) => `${reasonSvg(r.icon)}### ${esc(r.title)} ${esc(r.text)} `).join(""); const hoursBody = byId("hours-body"); if (hoursBody) hoursBody.innerHTML = CLINIC.hours.map((row) => { const cells = row.open.map((o) => o ? `●Open` : `×Closed`).join(""); return `${esc(row.label || (row.opens + "–" + row.closes))}${cells}`; }).join(""); const hoursNotes = byId("hours-notes"); if (hoursNotes && Array.isArray(CLINIC.hoursNotes)) hoursNotes.innerHTML = CLINIC.hoursNotes.map((n) => `19. ${esc(n.label)}${esc(n.value)} `).join(""); const contact = byId("contact-list"); if (contact) { const pin=``; const tel=``; const route=``; const park=``; const mail=``; const li = (svg, label, inner) => `26. ${svg}**${label}**${inner} `; contact.innerHTML = li(pin, "Address", `${CLINIC.addressLines.map(esc).join(" ")}`) + (CLINIC.phoneDisplay ? li(tel, "Clinic telephone", `[${esc(CLINIC.phoneDisplay)}](tel:${esc(CLINIC.phoneTel)})`) : "") + li(route, "Nearest stations", `${CLINIC.accessLines.map(esc).join(" ")}`) + li(park, "Parking", `${esc(CLINIC.parking)}`) + li(mail, "English support", `[${esc(CLINIC.supportEmail)}](mailto:${esc(CLINIC.supportEmail)})`); } const map = byId("map-frame"); if (map) { map.src = "https://www.google.com/maps?q=" + encodeURIComponent(CLINIC.mapQuery) + "&output=embed"; map.title = "Map showing " + CLINIC.nameEn; } const faq = byId("faq-list"); if (faq) faq.innerHTML = CLINIC.faq.map((f) => `${esc(f.q)}${esc(f.a)} `).join(""); /* JSON-LD */ const id = (frag) => CLINIC.canonical + "#" + frag; const graph = []; const specs = CLINIC.hours.map((row) => ({ "@type": "OpeningHoursSpecification", dayOfWeek: DAYS.filter((_, i) => row.open[i]), opens: row.opens, closes: row.closes })); const addr = { "@type": "PostalAddress", streetAddress: CLINIC.address.streetAddress, addressLocality: CLINIC.address.locality, addressRegion: CLINIC.address.region, addressCountry: CLINIC.address.country }; if (CLINIC.address.postalCode) addr.postalCode = CLINIC.address.postalCode; if (CLINIC.schema.dentist) { const clinicNode = { "@type": CLINIC.schemaType, "@id": id("clinic"), name: CLINIC.nameEn, url: CLINIC.canonical, image: CLINIC.clinicImage || CLINIC.portrait, priceRange: CLINIC.priceRange, address: addr, openingHoursSpecification: specs }; if (CLINIC.nameJa && CLINIC.nameJa !== CLINIC.nameEn) clinicNode.alternateName = CLINIC.nameJa; if (CLINIC.phoneTel) clinicNode.telephone = CLINIC.phoneTel; graph.push(clinicNode); } if (CLINIC.schema.person) graph.push({ "@type": "Person", "@id": id("doctor"), name: CLINIC.doctorName, jobTitle: CLINIC.doctorJobTitle || "Dentist", worksFor: { "@id": id("clinic") } }); if (CLINIC.schema.profilePage) graph.push({ "@type": "ProfilePage", "@id": id("profile"), url: CLINIC.canonical, name: CLINIC.seoTitle, description: CLINIC.seoDescription, mainEntity: { "@id": id("doctor") }, about: { "@id": id("clinic") } }); if (CLINIC.schema.faqPage) graph.push({ "@type": "FAQPage", "@id": id("faq"), mainEntity: CLINIC.faq.map((f) => ({ "@type": "Question", name: f.q, acceptedAnswer: { "@type": "Answer", text: f.a } })) }); if (CLINIC.schema.breadcrumb) graph.push({ "@type": "BreadcrumbList", "@id": id("breadcrumb"), itemListElement: [ { "@type": "ListItem", position: 1, name: "MedicTranslate", item: "https://www.medictranslate.com/" }, { "@type": "ListItem", position: 2, name: CLINIC.heroHeading || CLINIC.nameEn, item: CLINIC.canonical } ] }); const ldEl = byId("clinic-jsonld"); if (ldEl && graph.length) ldEl.textContent = JSON.stringify({ "@context": "https://schema.org", "@graph": graph }); /* ========================= CTAs: Calendly / HubSpot / email ================= */ const enc = encodeURIComponent; const to = CLINIC.supportEmail; const buildMail = (su, body) => ({ su, body, mailto: "mailto:" + to + "?subject=" + enc(su) + "&body=" + enc(body), gmail: "https://mail.google.com/mail/?view=cm&fs=1&to=" + enc(to) + "&su=" + enc(su) + "&body=" + enc(body), outlook: "https://outlook.office.com/mail/deeplink/compose?to=" + enc(to) + "&subject=" + enc(su) + "&body=" + enc(body) }); const MAIL = { book: buildMail(CLINIC.emailSubject || (CLINIC.nameEn + " appointment request"), CLINIC.emailBody || ""), lang: buildMail(CLINIC.langSubject || ("Language support enquiry — " + CLINIC.nameEn), CLINIC.langBody || "") }; /* Calendly: append UTM attribution once. */ const calBase = (CLINIC.calendlyUrl || "").trim(); const hasCalendly = /^https?:\/\//i.test(calBase); let calendlyUrl = ""; if (hasCalendly) { const u = CLINIC.calendlyUtm || {}; const q = []; if (u.source) q.push("utm_source=" + enc(u.source)); if (u.medium) q.push("utm_medium=" + enc(u.medium)); if (u.campaign) q.push("utm_campaign=" + enc(u.campaign)); calendlyUrl = calBase + (q.length ? (calBase.includes("?") ? "&" : "?") + q.join("&") : ""); } /* Plain embed — no external widget.js dependency. This is what Calendly's own JS widget builds internally, so it needs nothing more than the scheduling URL. Chosen after the widget.js [ Youtube ](https://www.youtube.com/@MedicTranslateDigital) [ Facebook-f ](https://www.facebook.com/profile.php?id=61567016994390) [ Instagram ](https://www.instagram.com/medictranslate/) [ Linkedin-in ](https://www.linkedin.com/company/medictranslate/posts/?feedView=all&viewAsMember=true) [ Tiktok ](https://www.tiktok.com/@medictranslate) --- ### [Dr Sato, Happy Dental Clinic Tokyo Jiyugaoka Station](https://www.medictranslate.com/doctor/dr-sato-dentist-in-tokyo/) **Published:** June 24, 2026 **Author:** @dmin@li **Content:** MedicTranslate Partner Clinic# Dr Masayoshi Sato, Dentist in TokyoHappy Dental Clinic · ハッピーデンタルクリニック Treatment with Human Warmth Dr Masayoshi Sato provides dental care at Happy Dental Clinic in Tokyo. MedicTranslate can assist international patients with appointment coordination, interpreter arrangements and dental document translation. [ Request an Appointment ](mailto:info@medictranslate.com) [ Book a Consultation ](#) 8 min from Jiyugaoka Station [Ask about language support](mailto:info@medictranslate.com) Appointment availability is determined by the clinic. MedicTranslate provides coordination and language support only. ![Dr Masayoshi Sato, director of Happy Dental Clinic](https://www.medictranslate.com/wp-content/uploads/2026/06/Happy-clinic2-e1783476119622.jpg) **13+ Years**Ginza experience ## Doctor Profile Areas of practice and professional background ### Areas of Practice ### Professional Background Professional information is supplied by the clinic and may be updated from time to time. ## Operating Hours Book online below, or check the clinic’s regular hours. ### Book an Appointment Book directly with Dr Sato. A non-refundable MedicTranslate coordination fee applies at checkout. This calendar books directly with Dr Sato. A non-refundable MedicTranslate coordination fee is charged at checkout; the clinic’s own treatment fees are separate and payable to the clinic. [See fees & responsibility in full](#responsibility). Loading booking calendar… ### Please note Clinic hours may change due to public holidays, staff availability or other operational requirements. Confirmed appointment details take precedence over the general schedule shown here. Last confirmed: 26 June 2026 [Check Appointment Availability](mailto:info@medictranslate.com) ## Clinic Overview Dental care at Happy Dental Clinic in Jiyugaoka, Tokyo ![]() Illustration **A calm, welcoming environment** A calm, welcoming environment for patients of all ages, close to Jiyugaoka Station. ### About the clinic Happy Dental Clinic provides general, preventive and conservative dental care in Jiyugaoka, Tokyo. MedicTranslate can support international patients with appointment coordination, interpreter arrangements and dental document translation. ## Patient Care Approach The clinic’s patient-centred approach to dental care Information provided by the clinic. Treatment options, duration, suitability and outcomes are determined by the clinic on an individual clinical basis. ## How MedicTranslate Supports Your Visit A clear process from your first enquiry to a confirmed appointment. ### 1. Tell Us What You Need Share your preferred appointment date, treatment concern and language-support requirements. ### 2. We Contact the Clinic MedicTranslate contacts the clinic to check availability and relevant appointment requirements. ### 3. Language Support Is Arranged Interpreter or document-translation support is coordinated where requested and available. ### 4. You Review and Confirm You receive the proposed appointment details, support scope and applicable MedicTranslate fees before confirming. ### 5. Attend Your Confirmed Appointment Attend the clinic according to the confirmed appointment instructions. **There is no charge to submit an initial enquiry.** Appointment requests are subject to clinic acceptance and availability, and submitting a request does not guarantee an appointment. Where a MedicTranslate fee applies, we provide the amount for approval before the relevant interpreting, translation or coordination service is confirmed. [Request an Appointment](mailto:info@medictranslate.com) [Prefer to book directly? Book a Consultation](#) ## Fees & Responsibility How fees work, and who is responsible for your treatment ### Clinic fee guide (rough estimate) ### Clinic fees and MedicTranslate fees are separate ### Treatment responsibility, fees and MedicTranslate’s role ## Location & Contact Clinic details and international patient support ## International Patient FAQ Practical answers about appointments, language support, fees and responsibility. This service is not intended for urgent or life-threatening emergencies. Contact local emergency services where immediate care is required. International patients welcome## Ready to arrange your visit? Request appointment coordination, book a consultation directly with the doctor, or ask about interpreter and dental document translation support. [Request an Appointment](mailto:info@medictranslate.com) [Book a Consultation](#) [Language Support](mailto:info@medictranslate.com) Appointment confirmation is subject to clinic approval and availability. Clinic fees and MedicTranslate support fees may apply separately. Clinic information is subject to change. Please confirm operating hours, availability and services before travelling. MedicTranslate provides language, communication and appointment-coordination support; assessment, diagnosis and treatment are provided solely by the clinic. This service is not intended for medical emergencies. Last updated: 25 September 2026. [Request Appointment](mailto:info@medictranslate.com)[Book a Consultation](#) ## Request an appointment Tell us your preferred dates, treatment concern and language needs. We coordinate directly with the clinic and confirm every detail with you first. Submitting a request is free. Nothing is booked until the clinic accepts your date. Loading secure request form… Prefer to book directly with the doctor? [Book a consultation (fee applies)](#) Gmail Outlook Mail app Copy Preview the messageTo: info@medictranslate.com Subject: ``` ``` Please share only what’s needed to coordinate your request. Do not send identification documents or detailed medical records by email; we’ll provide secure instructions if they’re needed. Information may be shared with the selected clinic and approved language providers to process your request, in line with our [Privacy Policy](https://www.medictranslate.com/privacy-policy/). ` : ""); }; const fillParas = (i, items) => { const el = byId(i); if (el && Array.isArray(items)) el.innerHTML = items.map((t) => `${esc(t)} `).join(""); }; fillParas("responsibility-body", CLINIC.responsibility); fillParas("pricing-body", CLINIC.pricing); const feeGroups = byId("fee-groups"); if (feeGroups && Array.isArray(CLINIC.feeGroups)) feeGroups.innerHTML = CLINIC.feeGroups.map((g) => `### ${esc(g.title)} ${g.sub ? `${esc(g.sub)}` : ""}` + g.items.map((it) => `- ${esc(it.item)}${it.note ? ` (${esc(it.note)})` : ""}${esc(it.amt)} `).join("") + ` `).join(""); const feeExtras = byId("fee-extras"); if (feeExtras && Array.isArray(CLINIC.feeExtras)) feeExtras.innerHTML = CLINIC.feeExtras.map((x) => `**${esc(x.label)}**${esc(x.text)} `).join(""); const feeGuide = byId("fee-guide"); if (feeGuide && !(Array.isArray(CLINIC.feeGroups) && CLINIC.feeGroups.length)) feeGuide.remove(); const access = byId("access-list"); if (access) access.innerHTML = CLINIC.access.map((t) => `Access**${esc(t)}** `).join(""); const reasons = byId("reasons-list"); if (reasons) reasons.innerHTML = CLINIC.reasons.map((r) => `${reasonSvg(r.icon)}### ${esc(r.title)} ${esc(r.text)} `).join(""); const hoursBody = byId("hours-body"); if (hoursBody) hoursBody.innerHTML = CLINIC.hours.map((row) => { const cells = row.open.map((o) => o ? `●Open` : `×Closed`).join(""); return `${esc(row.label || (row.opens + "–" + row.closes))}${cells}`; }).join(""); const hoursNotes = byId("hours-notes"); if (hoursNotes && Array.isArray(CLINIC.hoursNotes)) hoursNotes.innerHTML = CLINIC.hoursNotes.map((n) => `19. ${esc(n.label)}${esc(n.value)} `).join(""); const contact = byId("contact-list"); if (contact) { const pin=``; const tel=``; const route=``; const park=``; const mail=``; const li = (svg, label, inner) => `26. ${svg}**${label}**${inner} `; contact.innerHTML = li(pin, "Address", `${CLINIC.addressLines.map(esc).join(" ")}`) + (CLINIC.phoneDisplay ? li(tel, "Clinic telephone", `[${esc(CLINIC.phoneDisplay)}](tel:${esc(CLINIC.phoneTel)})`) : "") + li(route, "Nearest stations", `${CLINIC.accessLines.map(esc).join(" ")}`) + li(park, "Parking", `${esc(CLINIC.parking)}`) + li(mail, "English support", `[${esc(CLINIC.supportEmail)}](mailto:${esc(CLINIC.supportEmail)})`); } const map = byId("map-frame"); if (map) { map.src = "https://www.google.com/maps?q=" + encodeURIComponent(CLINIC.mapQuery) + "&output=embed"; map.title = "Map showing " + CLINIC.nameEn; } const faq = byId("faq-list"); if (faq) faq.innerHTML = CLINIC.faq.map((f) => `${esc(f.q)}${esc(f.a)} `).join(""); /* JSON-LD */ const id = (frag) => CLINIC.canonical + "#" + frag; const graph = []; const specs = CLINIC.hours.map((row) => ({ "@type": "OpeningHoursSpecification", dayOfWeek: DAYS.filter((_, i) => row.open[i]), opens: row.opens, closes: row.closes })); const addr = { "@type": "PostalAddress", streetAddress: CLINIC.address.streetAddress, addressLocality: CLINIC.address.locality, addressRegion: CLINIC.address.region, addressCountry: CLINIC.address.country }; if (CLINIC.address.postalCode) addr.postalCode = CLINIC.address.postalCode; if (CLINIC.schema.dentist) { const clinicNode = { "@type": CLINIC.schemaType, "@id": id("clinic"), name: CLINIC.nameEn, url: CLINIC.canonical, image: CLINIC.clinicImage || CLINIC.portrait, priceRange: CLINIC.priceRange, address: addr, openingHoursSpecification: specs }; if (CLINIC.nameJa && CLINIC.nameJa !== CLINIC.nameEn) clinicNode.alternateName = CLINIC.nameJa; if (CLINIC.phoneTel) clinicNode.telephone = CLINIC.phoneTel; graph.push(clinicNode); } if (CLINIC.schema.person) graph.push({ "@type": "Person", "@id": id("doctor"), name: CLINIC.doctorName, jobTitle: CLINIC.doctorJobTitle || "Dentist", worksFor: { "@id": id("clinic") } }); if (CLINIC.schema.profilePage) graph.push({ "@type": "ProfilePage", "@id": id("profile"), url: CLINIC.canonical, name: CLINIC.seoTitle, description: CLINIC.seoDescription, mainEntity: { "@id": id("doctor") }, about: { "@id": id("clinic") } }); if (CLINIC.schema.faqPage) graph.push({ "@type": "FAQPage", "@id": id("faq"), mainEntity: CLINIC.faq.map((f) => ({ "@type": "Question", name: f.q, acceptedAnswer: { "@type": "Answer", text: f.a } })) }); if (CLINIC.schema.breadcrumb) graph.push({ "@type": "BreadcrumbList", "@id": id("breadcrumb"), itemListElement: [ { "@type": "ListItem", position: 1, name: "MedicTranslate", item: "https://www.medictranslate.com/" }, { "@type": "ListItem", position: 2, name: CLINIC.heroHeading || CLINIC.nameEn, item: CLINIC.canonical } ] }); const ldEl = byId("clinic-jsonld"); if (ldEl && graph.length) ldEl.textContent = JSON.stringify({ "@context": "https://schema.org", "@graph": graph }); /* ========================= CTAs: Calendly / HubSpot / email ================= */ const enc = encodeURIComponent; const to = CLINIC.supportEmail; const buildMail = (su, body) => ({ su, body, mailto: "mailto:" + to + "?subject=" + enc(su) + "&body=" + enc(body), gmail: "https://mail.google.com/mail/?view=cm&fs=1&to=" + enc(to) + "&su=" + enc(su) + "&body=" + enc(body), outlook: "https://outlook.office.com/mail/deeplink/compose?to=" + enc(to) + "&subject=" + enc(su) + "&body=" + enc(body) }); const MAIL = { book: buildMail(CLINIC.emailSubject || (CLINIC.nameEn + " appointment request"), CLINIC.emailBody || ""), lang: buildMail(CLINIC.langSubject || ("Language support enquiry — " + CLINIC.nameEn), CLINIC.langBody || "") }; /* Calendly: append UTM attribution once. */ const calBase = (CLINIC.calendlyUrl || "").trim(); const hasCalendly = /^https?:\/\//i.test(calBase); let calendlyUrl = ""; if (hasCalendly) { const u = CLINIC.calendlyUtm || {}; const q = []; if (u.source) q.push("utm_source=" + enc(u.source)); if (u.medium) q.push("utm_medium=" + enc(u.medium)); if (u.campaign) q.push("utm_campaign=" + enc(u.campaign)); calendlyUrl = calBase + (q.length ? (calBase.includes("?") ? "&" : "?") + q.join("&") : ""); } /* Plain embed — no external widget.js dependency. This is what Calendly's own JS widget builds internally, so it needs nothing more than the scheduling URL. Chosen after the widget.js --- ### [Doctor Komura Expert Orthodontist Specializing in Invisalign](https://www.medictranslate.com/doctor/doctor-komura/) **Published:** September 15, 2025 **Author:** @dmin@li **Content:** MedicTranslate Partner Clinic# Dr T. Komura, Orthodontist in OsakaKomura Orthodontic Dentistry · Invisalign Platinum Elite Provider Precise, less-invasive orthodontics for every stage of life Dr T. Komura leads Komura Orthodontic Dentistry in Toyonaka, Osaka, focusing on Invisalign treatment for adults and children. MedicTranslate can assist international patients with appointment coordination, interpreter arrangements and medical document translation. [ Request an Appointment ](mailto:info@medictranslate.com) [ Book a Free Call ](#) 12 min from Okamachi Station [Ask about language support](mailto:info@medictranslate.com) Appointment availability is determined by the clinic. MedicTranslate provides coordination and language support only. ![Dr T. Komura, director of Komura Orthodontic Dentistry](https://www.medictranslate.com/wp-content/uploads/2026/06/Dr_T_Komura2-1.jpg) **Platinum Elite**Invisalign Provider ## Doctor Profile Areas of practice and professional background ### Areas of Practice ### Professional Background Professional information is supplied by the clinic and may be updated from time to time. ## Operating Hours Book online below, or check the clinic’s regular hours. ### Book an Appointment Pick a time that works for you — we confirm the details with the clinic. Clinic fees and MedicTranslate’s coordination fee are billed separately. [See fees & responsibility in full](#responsibility). Loading booking calendar… ### Please note Clinic hours may change due to public holidays, staff availability or other operational requirements. Confirmed appointment details take precedence over the general schedule shown here. Last confirmed: 26 June 2026 [Check Appointment Availability](mailto:info@medictranslate.com) ## Clinic Overview Advanced, technology-led orthodontics in Toyonaka, Osaka ![]() Illustration **Precise diagnostics, personalised plans** Digital measurement with CT and X-ray imaging supports accurate diagnosis and individualised treatment. ### Focused on Invisalign orthodontics Komura Orthodontic Dentistry focuses on Invisalign orthodontics for all ages, combining advanced digital technology with precise diagnostics. Each plan is tailored to the patient’s growth stage and lifestyle, and the clinic avoids unnecessary extractions and invasive procedures wherever possible. ## Treatment & Care Approach A patient-centred, technology-led approach to orthodontics Information provided by the clinic. Treatment options, duration, suitability and outcomes are determined by the clinic on an individual clinical basis. ## How MedicTranslate Supports Your Visit A clear process from your first enquiry to a confirmed appointment. ### 1. Tell Us What You Need Share your preferred appointment date, treatment concern and language-support requirements. ### 2. We Contact the Clinic MedicTranslate contacts the clinic to check availability and relevant appointment requirements. ### 3. Language Support Is Arranged Interpreter or document-translation support is coordinated where requested and available. ### 4. You Review and Confirm You receive the proposed appointment details, support scope and applicable MedicTranslate fees before confirming. ### 5. Attend Your Confirmed Appointment Attend the clinic according to the confirmed appointment instructions. **There is no charge to submit an initial enquiry.** Appointment requests are subject to clinic acceptance and availability, and submitting a request does not guarantee an appointment. Where a MedicTranslate fee applies, we provide the amount for approval before the relevant interpreting, translation or coordination service is confirmed. [Request an Appointment](mailto:info@medictranslate.com) [Not sure yet? Book a free call](#) ## Fees & Responsibility How fees work, and who is responsible for your treatment ### Clinic fee guide (rough estimate) ### Clinic fees and MedicTranslate fees are separate ### Treatment responsibility, fees and MedicTranslate’s role ## Location & Contact Clinic details and international patient support ## International Patient FAQ Practical answers about appointments, language support, fees and responsibility. This service is not intended for urgent or life-threatening emergencies. Contact local emergency services where immediate care is required. International patients welcome## Ready to arrange your visit? Request appointment coordination, book a free call with our team, or ask about interpreter and medical document translation support. [Request an Appointment](mailto:info@medictranslate.com) [Book a Free Call](#) [Language Support](mailto:info@medictranslate.com) Appointment confirmation is subject to clinic approval and availability. Clinic fees and MedicTranslate support fees may apply separately. Clinic information is subject to change. Please confirm operating hours, availability and services before travelling. MedicTranslate provides language, communication and appointment-coordination support; assessment, diagnosis and treatment are provided solely by the clinic. This service is not intended for medical emergencies. Last updated: 25 September 2026. [Request Appointment](mailto:info@medictranslate.com)[Book a Free Call](#) ## Request an appointment Tell us your preferred dates, treatment concern and language needs. We coordinate directly with the clinic and confirm every detail with you first. Submitting a request is free. Nothing is booked until the clinic accepts your date. Loading secure request form… Prefer to talk it through first? [Book a free call](#) Gmail Outlook Mail app Copy Preview the messageTo: info@medictranslate.com Subject: ``` ``` Please share only what’s needed to coordinate your request. Do not send identification documents or detailed medical records by email; we’ll provide secure instructions if they’re needed. Information may be shared with the selected clinic and approved language providers to process your request, in line with our [Privacy Policy](https://www.medictranslate.com/privacy-policy/). ` : ""); }; const fillParas = (i, items) => { const el = byId(i); if (el && Array.isArray(items)) el.innerHTML = items.map((t) => `${esc(t)} `).join(""); }; fillParas("responsibility-body", CLINIC.responsibility); fillParas("pricing-body", CLINIC.pricing); const feeGroups = byId("fee-groups"); if (feeGroups && Array.isArray(CLINIC.feeGroups)) feeGroups.innerHTML = CLINIC.feeGroups.map((g) => `### ${esc(g.title)} ${g.sub ? `${esc(g.sub)}` : ""}` + g.items.map((it) => `- ${esc(it.item)}${it.note ? ` (${esc(it.note)})` : ""}${esc(it.amt)} `).join("") + ` `).join(""); const feeExtras = byId("fee-extras"); if (feeExtras && Array.isArray(CLINIC.feeExtras)) feeExtras.innerHTML = CLINIC.feeExtras.map((x) => `**${esc(x.label)}**${esc(x.text)} `).join(""); const feeGuide = byId("fee-guide"); if (feeGuide && !(Array.isArray(CLINIC.feeGroups) && CLINIC.feeGroups.length)) feeGuide.remove(); const access = byId("access-list"); if (access) access.innerHTML = CLINIC.access.map((t) => `Access**${esc(t)}** `).join(""); const reasons = byId("reasons-list"); if (reasons) reasons.innerHTML = CLINIC.reasons.map((r) => `${reasonSvg(r.icon)}### ${esc(r.title)} ${esc(r.text)} `).join(""); const hoursBody = byId("hours-body"); if (hoursBody) hoursBody.innerHTML = CLINIC.hours.map((row) => { const cells = row.open.map((o) => o ? `●Open` : `×Closed`).join(""); return `${esc(row.label || (row.opens + "–" + row.closes))}${cells}`; }).join(""); const hoursNotes = byId("hours-notes"); if (hoursNotes && Array.isArray(CLINIC.hoursNotes)) hoursNotes.innerHTML = CLINIC.hoursNotes.map((n) => `19. ${esc(n.label)}${esc(n.value)} `).join(""); const contact = byId("contact-list"); if (contact) { const pin=``; const tel=``; const route=``; const park=``; const mail=``; const li = (svg, label, inner) => `26. ${svg}**${label}**${inner} `; contact.innerHTML = li(pin, "Address", `${CLINIC.addressLines.map(esc).join(" ")}`) + (CLINIC.phoneDisplay ? li(tel, "Clinic telephone", `[${esc(CLINIC.phoneDisplay)}](tel:${esc(CLINIC.phoneTel)})`) : "") + li(route, "Nearest stations", `${CLINIC.accessLines.map(esc).join(" ")}`) + li(park, "Parking", `${esc(CLINIC.parking)}`) + li(mail, "English support", `[${esc(CLINIC.supportEmail)}](mailto:${esc(CLINIC.supportEmail)})`); } const map = byId("map-frame"); if (map) { map.src = "https://www.google.com/maps?q=" + encodeURIComponent(CLINIC.mapQuery) + "&output=embed"; map.title = "Map showing " + CLINIC.nameEn; } const faq = byId("faq-list"); if (faq) faq.innerHTML = CLINIC.faq.map((f) => `${esc(f.q)}${esc(f.a)} `).join(""); /* JSON-LD */ const id = (frag) => CLINIC.canonical + "#" + frag; const graph = []; const specs = CLINIC.hours.map((row) => ({ "@type": "OpeningHoursSpecification", dayOfWeek: DAYS.filter((_, i) => row.open[i]), opens: row.opens, closes: row.closes })); const addr = { "@type": "PostalAddress", streetAddress: CLINIC.address.streetAddress, addressLocality: CLINIC.address.locality, addressRegion: CLINIC.address.region, addressCountry: CLINIC.address.country }; if (CLINIC.address.postalCode) addr.postalCode = CLINIC.address.postalCode; if (CLINIC.schema.dentist) { const clinicNode = { "@type": CLINIC.schemaType, "@id": id("clinic"), name: CLINIC.nameEn, url: CLINIC.canonical, image: CLINIC.clinicImage || CLINIC.portrait, priceRange: CLINIC.priceRange, address: addr, openingHoursSpecification: specs }; if (CLINIC.nameJa && CLINIC.nameJa !== CLINIC.nameEn) clinicNode.alternateName = CLINIC.nameJa; if (CLINIC.phoneTel) clinicNode.telephone = CLINIC.phoneTel; graph.push(clinicNode); } if (CLINIC.schema.person) graph.push({ "@type": "Person", "@id": id("doctor"), name: CLINIC.doctorName, jobTitle: CLINIC.doctorJobTitle || "Dentist", worksFor: { "@id": id("clinic") } }); if (CLINIC.schema.profilePage) graph.push({ "@type": "ProfilePage", "@id": id("profile"), url: CLINIC.canonical, name: CLINIC.seoTitle, description: CLINIC.seoDescription, mainEntity: { "@id": id("doctor") }, about: { "@id": id("clinic") } }); if (CLINIC.schema.faqPage) graph.push({ "@type": "FAQPage", "@id": id("faq"), mainEntity: CLINIC.faq.map((f) => ({ "@type": "Question", name: f.q, acceptedAnswer: { "@type": "Answer", text: f.a } })) }); if (CLINIC.schema.breadcrumb) graph.push({ "@type": "BreadcrumbList", "@id": id("breadcrumb"), itemListElement: [ { "@type": "ListItem", position: 1, name: "MedicTranslate", item: "https://www.medictranslate.com/" }, { "@type": "ListItem", position: 2, name: CLINIC.heroHeading || CLINIC.nameEn, item: CLINIC.canonical } ] }); const ldEl = byId("clinic-jsonld"); if (ldEl && graph.length) ldEl.textContent = JSON.stringify({ "@context": "https://schema.org", "@graph": graph }); /* ========================= CTAs: Calendly / HubSpot / email ================= */ const enc = encodeURIComponent; const to = CLINIC.supportEmail; const buildMail = (su, body) => ({ su, body, mailto: "mailto:" + to + "?subject=" + enc(su) + "&body=" + enc(body), gmail: "https://mail.google.com/mail/?view=cm&fs=1&to=" + enc(to) + "&su=" + enc(su) + "&body=" + enc(body), outlook: "https://outlook.office.com/mail/deeplink/compose?to=" + enc(to) + "&subject=" + enc(su) + "&body=" + enc(body) }); const MAIL = { book: buildMail(CLINIC.emailSubject || (CLINIC.nameEn + " appointment request"), CLINIC.emailBody || ""), lang: buildMail(CLINIC.langSubject || ("Language support enquiry — " + CLINIC.nameEn), CLINIC.langBody || "") }; /* Calendly: append UTM attribution once. */ const calBase = (CLINIC.calendlyUrl || "").trim(); const hasCalendly = /^https?:\/\//i.test(calBase); let calendlyUrl = ""; if (hasCalendly) { const u = CLINIC.calendlyUtm || {}; const q = []; if (u.source) q.push("utm_source=" + enc(u.source)); if (u.medium) q.push("utm_medium=" + enc(u.medium)); if (u.campaign) q.push("utm_campaign=" + enc(u.campaign)); calendlyUrl = calBase + (q.length ? (calBase.includes("?") ? "&" : "?") + q.join("&") : ""); } /* Plain embed — no external widget.js dependency. This is what Calendly's own JS widget builds internally, so it needs nothing more than the scheduling URL. Chosen after the widget.js --- ### [Pricing](https://www.medictranslate.com/pricing/) **Published:** July 21, 2026 **Author:** @dmin@li **Content:** Pricing & Estimates 料金・お見積り # Clear prices. Confirmed before you pay. Instant quote online, or browse our rates below. [Get my quote](https://platform.medictranslate.com/translation-quote) [Book a free consultation](https://www.medictranslate.com/contact-us/) ![Medical translation and healthcare support](https://www.medictranslate.com/wp-content/uploads/2026/07/Pricing.webp) Your quote 料金シミュレーション ### Instant quote in under a minute 1. Upload up to 5 files 2. See your price 3. Pay or email the quote [Start my quote](https://platform.medictranslate.com/translation-quote) Quick estimate (no upload) Page count confirmed before you pay · quotes valid 14 days Your quote 料金シミュレーション × Question 1 ← Back ### What do you need help with? Choose a service. The next questions adapt to what you pick. Translation & documents 翻訳・書類 Document translationMedical or general documents, certified options available from $79 USD / source page Notary & certificationNotarised translations, certified copies, apostille coordination fixed fees from ¥34,500 + translation Healthcare support 医療サポート Bringing medication into JapanYunyu Kakunin-sho and customs documentation support from $180 USD Medical interpreterEnglish, German, Arabic, Chinese, Spanish, French, Portuguese, Russian or Persian ⇄ Japanese, in person across Kansai or remote from $360 USD · 3 hours Clinic appointment coordinationBooking requested in Japanese, subject to clinic acceptance $70 USD ### What kind of document is it? Pick the closest match, we confirm the exact category when we review your files. Medical documentMedical certificates, prescriptions, clinical letters, routine records $120 USD / source page Non-medical documentGeneral certificates, administrative documents, correspondence $79 USD / source page Complex medicalDense reports, handwriting, tables, research or regulatory content quoted after review ### How many source pages? Just count the pages in your document. Best guess is fine. − 1 + 1 2 3 5 10 **How we count a page.** One page means up to **200 source words**, based on 12 pt Times New Roman. If a page carries more than 200 words, the additional content is charged as an extra page. We confirm the exact page count from your uploaded document and tell you before you pay anything. Continue → ### Which languages? Every translation is to or from Japanese. Choose the language your document is in and the language you need it in — if you pick another language on one side, the other side is set to Japanese automatically, and choosing Japanese swaps the direction. Document language (from) Select… Translate into (to) Select… Continue →Translation direction does not change the price. For Chinese and Korean we confirm translator availability before you order. "Other" languages with Japanese are individually quoted — continue and we will confirm within one business day. ### How fast do you need it? Turnaround commences once we have received your complete, legible source documents and confirmed the scope. StandardNormally within 72 hours included PriorityNormally within 48 hours, subject to availability +50% 24 hours / same daySubject to confirmation quoted ### Which currency should we show? Public translation rates are in US dollars; this selection is for an indicative home-currency conversion. US dollarUSD Australian dollarAUD EuroEUR British poundGBP Your indicative quote料金シミュレーション（概算） 概算 Estimated total Send my enquiryOne more step · your details prefill the enquiry · binding quote confirmed before any payment Start over ### Continue securely to request your confirmed quotation Continue to the MedicTranslate Platform to submit your enquiry. After email verification, the Platform provides the secure upload path. We never ask you to send medical documents by ordinary email. No charge is made before you accept your binding quotation. First name *\** Last name *\** Email *\** Phone / WhatsApp Document type *\** Select… Medical document Non-medical document Complex medical Number of pages *\**A page is up to 200 source words (12 pt Times New Roman); longer pages are charged as additional pages. Language pair *\** Select… Turnaround *\** Select… Standard, normally within 72 hours Priority, normally within 48 hours (+50%) 24 hours / same day, quoted Estimated total shownIndicative only, not a binding price. Public translation rates are in US dollars; final price is confirmed after document review. Your enquiry *\** I agree to MedicTranslate processing my details to respond to this enquiry, as described in the [Privacy Policy](https://www.medictranslate.com/privacy-policy/). *\** Company website Send my enquiry Start over ### Which package fits you best? Payment for packages is processed in US dollars. Not sure? Pick the Complete package, it's what most travellers need. Admin Support OnlyYou already have translated documents, you need the paperwork support $180 USD Complete Import PackageAdmin support plus certified medical translation, most chosen $249 USD Complete + NotarisationFor special cases with formal notarisation requirements $548 USD Your packageパッケージ選択 概算 Package price [Start my application](https://platform.medictranslate.com/)Payment processed in US dollars · full details confirmed before payment Applications are completed and submitted by you in your own name. MedicTranslate may translate supporting documents, provide procedural guidance and review your completed paperwork, but does not prepare or lodge government applications on your behalf or act as your agent before Japanese authorities. MedicTranslate provides supporting-document translation, templates, procedural guidance and review of customer-completed paperwork. Japanese authorities make all import, customs and approval decisions. Processing times and outcomes are not guaranteed. Start over ### Do your documents still need translation? Notarised translation covers the translation itself, a Certificate of Translation, handling and the notary office fee. Pick the closest match, we confirm the exact scope at document review. Non-medical documents, needs translationBirth and marriage certificates, licences, administrative documents $79 USD / source page Medical documents, needs translationMedical certificates, vaccination records, clinical letters $120 USD / source page Already translated, notarisation support onlyDocuments translated elsewhere are reviewed before certification fixed fees only ### How many documents? Count each separate document to be notarised. Best guess is fine. − 1 + 1 2 3 5 Certificate of Translation language 翻訳証明書 English — ¥2,500 per certificate Other languages — ¥4,000 per certificate Continue → ### How should we deliver your notarised documents? Domestic post and EMS use the published indicative charges below. DHL and FedEx are quoted separately because the actual courier charge depends on destination, shipment weight, dimensions and applicable surcharges. Courier figures in brackets are guidance only and are confirmed on your quotation before booking. Within Japan 国内 Domestic postTracked delivery to an address in Japan ¥500 International 国際配送 EMS internationalJapan Post Express Mail Service, tracked ¥5,000 DHL ExpressCourier delivery; actual charge depends on destination, weight, dimensions and surcharges quoted separately (indicative from ¥10,000 · documents ≤0.5 kg) FedEx InternationalCourier delivery; actual charge depends on destination, weight, dimensions and surcharges quoted separately (indicative ¥7,000–¥12,000 · documents ≤0.5 kg) Digital PDF PDF delivery onlyScanned notarised documents, no physical shipping free Your notary quote公証見積り（概算） 概算 Estimated total · indicative [Secure document upload](https://www.medictranslate.com/notary/)Payment is processed securely by Stripe. Documents are uploaded through the verified secure route, never by ordinary email. Final scope is confirmed at document review, any difference is agreed with you before work begins. Government, notary, apostille, courier, postage and third-party supplier fees are pass-through or confirmed costs and may change before booking. Postage may be higher depending on destination, size and weight. [More about notary services](https://www.medictranslate.com/notary/) Start over Next stepお手続き The figure shown is an indicative estimate. Continue securely to send your documents. We confirm your binding quotation after document review, and no payment is taken before you accept it. [Continue securely](https://www.medictranslate.com/notary/)Payment, when due, is processed securely by Stripe. Start over ### Which language do you need interpreted? Medical interpreting is available between Japanese and the languages below, in either direction. For any other language, [contact us first](https://www.medictranslate.com/contact-us/). English ⇄ Japanese available German ⇄ JapaneseDeutsch available Arabic ⇄ Japaneseالعربية available Chinese ⇄ Japanese中文 available Spanish ⇄ JapaneseEspañol available French ⇄ JapaneseFrançais available Portuguese ⇄ JapanesePortuguês available Russian ⇄ JapaneseРусский available Persian ⇄ Japaneseفارسی available ### How many hours do you need? Minimum booking is 3 hours ($360 USD). Additional hours are $60 USD each. A best estimate is fine, waiting time and overtime are always stated before confirmation. − 3 + 3 4 5 6 8 Continue → ### Where is your appointment? In-person interpreting is available across Kansai (Hyogo, Osaka, Kyoto), including at the pharmacy. Travel within 15 km of Kobe is included in the hourly rate. Within 15 km of KobeKobe city and nearby travel included 15–30 km from KobeFor example Osaka city, Nishinomiya, Akashi +$50 USD Beyond 30 km from KobeFor example Kyoto, Nara, Wakayama travel quoted separately Remote, video or phoneAnywhere, no travel required no travel cost Your interpreter quote通訳見積り（概算） 概算 Estimated total · indicative [Book an interpreter](https://www.medictranslate.com/interpreters/) [Ask a question first](https://www.medictranslate.com/contact-us/)Final interpreter availability is confirmed after booking. Cancellation, rebooking, clinic delays, client lateness and appointment overrun may incur additional charges, as stated on your quotation. Start over ### Clinic appointment coordination Coordination fee**$70 USD** Includes**1 follow-up call** Additional follow-up calls**$35 USD each** MedicTranslate provides administrative appointment coordination only, covering a simple appointment request and one follow-up call. Complex bookings, multiple clinics, document pre-checks, rescheduling, urgent requests and interpreter coordination are quoted separately. All bookings are subject to clinic acceptance. Our coordination fee is quoted up front, before any work begins. Clinic fees and insurance are determined by the clinic and your insurer. We do not provide medical advice, clinical assessment, or endorse any particular clinic or healthcare practitioner. [Arrange healthcare support](https://7c046d.share-ap1.hsforms.com/29CMpN49mRVqRBZAz08LngA) [See foreign-friendly clinics](https://www.medictranslate.com/foreign-friendly-clinics/) Start over Swipe left or right, or use the Back button to change an answer. Rates & packages 料金一覧 ## Every price, published Language pairs Translation rates Medication Medical**$120** USD / page Non-medical**$79** USD / page Same price for every pair · all with Japanese 日本語 1 page = up to 200 source words · \* availability confirmed first · Other pair? [Ask us](https://www.medictranslate.com/contact-us/) General documents #### Non-medical translation $79 USDper source page Certificates, education records, licences. Standard: normally within 72 h Clinical & medical documents #### Medical translation $120 USDper source page Prescriptions, clinical letters, routine records. 1 page = up to 200 source words Specialist / urgent work #### Complex or priority work QuotationPriority 48 h: standard +50% Dense reports, handwriting, tables, 24 h / same day. Confirmed after review Add-onPriceNotes Priority 48-hour deliveryStandard price **+50%**Subject to availability 24-hour or same-day delivery**Quotation required**Quoted individually Page exceeding the word allowanceCharged as an **additional page**Confirmed before payment [Notarised translation](https://www.medictranslate.com/notary/)Certificate **¥2,500** EN / **¥4,000** other, per document · Handling **¥19,500** · Notary office **¥12,500** per orderDelivery: PDF free · domestic ¥500 · EMS ¥5,000 · DHL/FedEx quoted [Interpreter](https://www.medictranslate.com/interpreters/)**$360 USD** first 3 h, then **$60 USD** / h9 languages ⇄ Japanese · Kansai or remote · 15–30 km from Kobe +$50 Clinic appointment coordination**$70 USD** incl. one follow-up callExtra follow-up **$35 USD** · complex cases quoted Binding price confirmed from your documents before payment · third-party fees may change · [full terms](#mtp-legal-more) [#### Admin Support Only $180 USD You already have translations and need help with the paperwork. - Supporting-document templates and procedural guidance - Import templates & forms - Step-by-step instructions Get Admin Support → ](https://platform.medictranslate.com/?package=admin&source=pricing_page) [ Recommended#### Complete Import Package $249 USD Paperwork support plus certified medical translation. - Everything in Admin Support - Certified medical translation - Professional document review Save $51 vs separately · includes 1 medical page Get the Complete Package → ](https://platform.medictranslate.com/?package=complete&source=pricing_page) [#### Complete + Notarisation $548 USD Complete package plus notarisation, for formal requirements. - Everything in the Complete Import Package - Notarised translation support, where applicable - Legal authentication support, where applicable Complete $249 + notarisation $299 Get Complete + Notarisation → ](https://platform.medictranslate.com/?package=notarization&source=pricing_page) You submit applications in your own name; we translate, guide and review. Japanese authorities decide all approvals · [full terms](#mtp-legal-more) ## Prefer to talk it through first? We confirm price and turnaround before you pay. [Book a free consultation](https://www.medictranslate.com/contact-us/) **Estimates are indicative.** Your binding quote follows document review; nothing is charged before you accept it. Show full terms **How a page is counted.** Medical and non-medical translation are charged per source page. For pricing purposes, one page means up to 200 source words, based on 12 pt Times New Roman. Where a page contains more than 200 source words, the additional content is charged as a further page. The final page count is determined from the uploaded source document and stated on your binding quotation before any payment is taken. **Currency and conversion.** Public translation rates and medication import package payments are quoted and processed in US dollars unless a different currency is expressly stated in your accepted quotation, order confirmation or checkout page. Converted amounts, including Japanese yen figures, are indicative only, calculated from the latest available daily reference rates provided by the Frankfurter exchange-rate service, and refreshed each working day. Notary handling, notary office, certificate and delivery fees are set in Japanese yen. Your card issuer's exchange rate and fees may differ. **Tax.** The tax treatment of your order is stated on your quotation and checkout page. For the treatment of Japanese consumption tax, including orders from customers outside Japan, see our [Commercial Transactions disclosure](https://www.medictranslate.com/specified-commercial-transactions/). **Turnaround and processing times.** Standard delivery is normally within 72 hours and priority delivery normally within 48 hours, subject to availability. Turnaround commences only after MedicTranslate has received the complete, legible source documents and confirmed the scope. Where an application to Japanese authorities is involved (such as a Yunyu Kakunin-sho), complete applications are normally issued within a few business days, excluding weekends and Japanese public holidays. Processing time is determined by the authorities and is not guaranteed. **Quotation validity and third-party costs.** Confirmed quotations are normally valid for 14 days unless otherwise stated. Government, notary, apostille, courier, postage and other third-party supplier fees are pass-through or confirmed costs and may change before booking. Cancellation, rebooking, clinic delays, client lateness and appointment overrun may incur additional charges, as stated on your quotation. **Individual quotation.** Some cases require individual quotation, including controlled substances, injections, multiple medications, unclear dosage, missing prescriptions, handwritten documents, non-English and non-Japanese source documents, urgent travel dates, notarisation, apostille, authority follow-up, and more than one medical document page. **Applications are made in your own name.** MedicTranslate provides translation, document review, and general informational support only. Applications, permits and declarations are completed and submitted by you in your own name; we do not act as your agent before Japanese authorities. We do not provide legal, immigration, customs, tax, or medical advice. Japanese import requirements and approval decisions are determined solely by the relevant Japanese authorities and may change without notice. [Terms of Use](https://www.medictranslate.com/medictranslate-terms-of-use/) · [Privacy Policy](https://www.medictranslate.com/privacy-policy/) · [Commercial Transactions（特定商取引法に基づく表記）](https://www.medictranslate.com/specified-commercial-transactions/) · [Cookie Policy](https://www.medictranslate.com/cookie-policy/) '; } function answered(card){ switch(card){ case "start": return state.svc !== null; case "doctype": return state.service !== null; case "pages": return true; case "pair": return state.pair !== null; case "speed": return state.speed !== null; case "homecur": return state.homecur !== null; case "pkg": return state.pkg !== null; case "nservice": return state.nservice !== null; case "ncount": return true; case "ndelivery": return state.ndelivery !== null; case "nresult": return true; case "npay": return true; case "ilang": return state.ilang !== null; case "ihours": return true; case "itravel": return state.itravel !== null; case "iresult": return true; case "result": return true; /* allows advancing to the form card */ default: return false; } } /* ---------- deck navigation ---------- */ function goTo(n){ if(n < 0 || n >= state.flow.length) return; for(var i = 0; i < n; i++){ if(!answered(state.flow[i])) return; } state.idx = n; var current = state.flow[n]; cards.forEach(function(c){ var name = c.dataset.card; var pos; if(name === current){ pos = "active"; } else { var fi = state.flow.indexOf(name); pos = (fi > -1 && fi < n) ? "left" : "right"; } c.dataset.pos = pos; Array.prototype.forEach.call(c.querySelectorAll("button, a, select, input, textarea"), function(el){ if(pos === "active"){ el.removeAttribute("tabindex"); } else { el.setAttribute("tabindex","-1"); } }); }); var questions = state.flow.filter(function(x){ return !TERMINAL[x]; }).length; $("mtp-bar").style.width = (TERMINAL[current] ? 100 : Math.round((n / questions) * 100)) + "%"; $("mtp-stepcount").textContent = TERMINAL[current] ? (current === "result" ? "Your quote" : current === "form" ? "Send your enquiry" : current === "npay" ? "Next step" : current === "nresult" ? "Your notary quote" : current === "iresult" ? "Your interpreter quote" : "Your next step") : "Question " + (n+1) + (state.svc ? " of " + questions : ""); $("mtp-back").hidden = (n === 0); renderChips(); if(current === "pages") configureQuantityCard(); if(current === "pair") updatePairUI(); if(current === "ncount") configureNcount(); if(current === "result"){ renderResult(); track(); } if(current === "form"){ prefillHsForm(); } if(current === "pkgresult"){ renderPkgResult(); track(); } if(current === "nresult"){ renderNotaryResult(); track(); } if(current === "npay"){ setNotaryLinks(); } if(current === "iresult"){ renderInterpreterResult(); track(); } if(current === "end-appointment"){ track(); } } function next(){ goTo(state.idx + 1); } window.MTT_next = next; // Expose for event handlers function back(){ goTo(state.idx - 1); } function renderChips(){ var chips = []; if(state.svc) chips.push("**"+SVC\_LABEL\[state.svc\]+"**"); if(state.svc === "translation"){ if(state.service) chips.push("**"+RATES\[state.service\].label+"**"); if(state.idx > state.flow.indexOf("pages")) chips.push("**"+state.pages+"** page" + (state.pages>1?"s":"")); if(state.pair && state.src && state.tgt) chips.push("**"+langCode(state.src)+" ⇄ "+langCode(state.tgt)+"**"); if(state.speed) chips.push("**"+(state.speed==="quote"?"24h/same day":(state.speed===1?"Standard 72h":"Priority 48h"))+"**"); if(state.homecur) chips.push("**"+state.homecur+"**"); } if(state.svc === "medication" && state.pkg) chips.push("**"+PKGS\[state.pkg\].label+"**"); if(state.svc === "notary"){ if(state.nservice) chips.push("**"+NSVC\_LABEL\[state.nservice\]+"**"); if(state.idx > state.flow.indexOf("ncount")) chips.push("**"+state.ndocs+"** doc" + (state.ndocs>1?"s":"")); if(state.ndelivery) chips.push("**"+NOTARY.delivery\[state.ndelivery\].label+"**"); } if(state.svc === "interpreter"){ if(state.ilang) chips.push("**"+INTP.languages\[state.ilang\]+" ⇄ Japanese**"); if(state.idx > state.flow.indexOf("ihours")) chips.push("**"+state.ihours+"** hours"); if(state.itravel) chips.push("**"+ITRAVEL\_LABEL\[state.itravel\]+"**"); } $("mtp-chips").innerHTML = chips.map(function(c){ return ''+c+''; }).join(""); } /* ---------- languages step ---------- */ function derivePair(){ var s = state.src, t = state.tgt; if(!s || !t) return null; if(s === t) return "invalid-same"; if(s !== "ja" && t !== "ja") return "invalid-noja"; if(s === "other" || t === "other") return "other"; var x = (s === "ja") ? t : s; return LANGS["ja-"+x] ? "ja-"+x : "other"; } function langCode(x){ return x === "other" ? "Other" : x.toUpperCase(); } function pairLabel(){ if(!state.src || !state.tgt) return ""; return LANG_NAMES[state.src] + " ⇄ " + LANG_NAMES[state.tgt]; } function enforceJa(changed, prev){ var srcEl = $("mtp-src"), tgtEl = $("mtp-tgt"); if(changed === "src"){ if(state.src && state.src !== "ja"){ state.tgt = "ja"; tgtEl.value = "ja"; } else if(state.src === "ja" && state.tgt === "ja"){ state.tgt = (prev && prev !== "ja") ? prev : null; tgtEl.value = state.tgt || ""; } } else { if(state.tgt && state.tgt !== "ja"){ state.src = "ja"; srcEl.value = "ja"; } else if(state.tgt === "ja" && state.src === "ja"){ state.src = (prev && prev !== "ja") ? prev : null; srcEl.value = state.src || ""; } } } function updatePairUI(){ var hint = $("mtp-pairprice"), nextBtn = $("mtp-pair-next"); var p = derivePair(); state.pair = (p && p.indexOf("invalid") !== 0) ? p : null; if(!state.src || !state.tgt){ hint.textContent = ""; nextBtn.disabled = true; return; } if(p === "invalid-same"){ hint.textContent = "The source and target language must be different."; nextBtn.disabled = true; return; } if(p === "invalid-noja"){ hint.textContent = "Every translation must include Japanese on one side."; nextBtn.disabled = true; return; } nextBtn.disabled = false; if(p === "other"){ hint.textContent = pairLabel() + " is individually quoted — continue and we will confirm price, availability and turnaround."; return; } var r = RATES[state.service || "medical"], L = LANGS[p]; hint.textContent = pairLabel() + ": " + (r.quote ? "quoted after review" : (fmtUSD(r.usd) + " USD / " + r.unit)) + (L.contact ? " · we confirm translator availability before you order" : ""); } function refreshLangOptions(){ function apply(sel, otherVal){ Array.prototype.forEach.call(sel.options, function(o){ if(!o.value){ o.disabled = false; return; } o.disabled = (otherVal && otherVal !== "ja") ? (o.value !== "ja") : false; }); } apply($("mtp-tgt"), state.src); apply($("mtp-src"), state.tgt); } $("mtp-src").addEventListener("change", function(){ var prev = state.src; state.src = this.value || null; enforceJa("src", prev); refreshLangOptions(); updatePairUI(); }); $("mtp-tgt").addEventListener("change", function(){ var prev = state.tgt; state.tgt = this.value || null; enforceJa("tgt", prev); refreshLangOptions(); updatePairUI(); }); /* ---------- option groups ---------- */ Array.prototype.forEach.call(document.querySelectorAll("#mtp-deck .mtp-opts"), function(group){ var key = group.dataset.q; group.addEventListener("click", function(e){ var b = e.target.closest(".mtp-opt"); if(!b) return; Array.prototype.forEach.call(group.querySelectorAll(".mtp-opt"), function(x){ x.setAttribute("aria-pressed","false"); }); b.setAttribute("aria-pressed","true"); var v = b.dataset.v; if(key === "svc"){ if(!state.svc && v){ trackAssessmentStart(v); } /* GA4 assessment_started on first service */ state.svc = v; state.flow = FLOWS[v]; } else if(key === "speed" && v !== "quote"){ state.speed = parseFloat(v); } else if(key === "speed"){ state.speed = v; } else { state[key] = v; } setTimeout(next, 240); }); }); /* ---------- quantity step (translation) — v7.5: PAGES for every document type. Medical is no longer asked for a word count; the 200-word allowance is published as the page definition instead. */ function setPages(p){ state.pages = Math.min(200, Math.max(1, Math.round(p))); $("mtp-pages").textContent = state.pages; } function configureQuantityCard(){ $("mtp-qty-title").textContent = "How many source pages?"; $("mtp-qty-help").textContent = state.service === "medical" ? "Medical translation is USD " + RATES.medical.usd + " per source page. Just count the pages in your document — best guess is fine." : (state.service === "complex" ? "Tell us the approximate number of source pages for scope. Complex medical work is quoted after document review." : "Non-medical translation is USD " + RATES.nonmedical.usd + " per source page. Best guess is fine; we confirm the final scope after upload."); var vals = [1,2,3,5,10]; Array.prototype.forEach.call(document.querySelectorAll('#mtp-deck [data-card="pages"] .mtp-quick button'), function(b,i){ b.dataset.p = String(vals[i]); b.textContent = String(vals[i]); }); if(state.pages > 200) setPages(1); } $("mtp-minus").addEventListener("click", function(){ setPages(state.pages - 1); }); $("mtp-plus").addEventListener("click", function(){ setPages(state.pages + 1); }); Array.prototype.forEach.call(document.querySelectorAll('#mtp-deck [data-card="pages"] .mtp-quick button'), function(b){ b.addEventListener("click", function(){ setPages(parseInt(b.dataset.p,10)); setTimeout(next, 200); }); }); /* data-next buttons and links (single delegated handler on the deck) */ $("mtp-deck").addEventListener("click", function(e){ var btn = e.target.closest("[data-next]"); if(btn){ e.preventDefault(); e.stopPropagation(); next(); } }); /* ---------- notary: documents stepper + certificate language ---------- */ function setNdocs(n){ state.ndocs = Math.min(NOTARY.maxDocs, Math.max(1, Math.round(n))); $("mtp-ndocs").textContent = state.ndocs; } function configureNcount(){ var help = $("mtp-ncount-help"); var showCert = state.nservice !== "already"; $("mtp-certlang-field").style.display = showCert ? "" : "none"; help.textContent = state.nservice === "nonmed" ? "The estimate assumes one source page per document at USD " + RATES.nonmedical.usd + " (" + PAGE_DEF_SHORT + "). Longer documents are confirmed at review." : state.nservice === "med" ? "The estimate assumes one source page per document at USD " + RATES.medical.usd + " (" + PAGE_DEF_SHORT + "). Longer documents are charged as additional pages and confirmed at review." : "Fixed notarisation fees only. Documents translated elsewhere are reviewed before certification and notarisation, review requirements are confirmed on your quotation."; } $("mtp-nminus").addEventListener("click", function(){ setNdocs(state.ndocs - 1); }); $("mtp-nplus").addEventListener("click", function(){ setNdocs(state.ndocs + 1); }); Array.prototype.forEach.call(document.querySelectorAll("#mtp-nquick button"), function(b){ b.addEventListener("click", function(){ setNdocs(parseInt(b.dataset.p,10)); setTimeout(next, 200); }); }); $("mtp-certlang").addEventListener("change", function(){ state.certlang = this.value; }); /* ---------- interpreter: hours stepper ---------- */ function setIhours(n){ state.ihours = Math.min(INTP.maxHours, Math.max(INTP.baseHours, Math.round(n))); $("mtp-ihours-out").textContent = state.ihours; } $("mtp-iminus").addEventListener("click", function(){ setIhours(state.ihours - 1); }); $("mtp-iplus").addEventListener("click", function(){ setIhours(state.ihours + 1); }); Array.prototype.forEach.call(document.querySelectorAll("#mtp-iquick button"), function(b){ b.addEventListener("click", function(){ setIhours(parseInt(b.dataset.p,10)); setTimeout(next, 200); }); }); /* ---------- back / restart ---------- */ $("mtp-back").addEventListener("click", back); Array.prototype.forEach.call(document.querySelectorAll(".mtp-restart"), function(b){ b.addEventListener("click", function(){ state.svc = null; state.service = null; state.src = null; state.tgt = null; state.pair = null; state.speed = null; state.homecur = null; state.pkg = null; state.pages = 1; $("mtp-pages").textContent = "1"; state.nservice = null; state.ndocs = 1; state.certlang = "en"; state.ndelivery = null; state.nest = 0; state.ilang = null; state.ihours = INTP.baseHours; state.itravel = null; $("mtp-ndocs").textContent = "1"; $("mtp-ihours-out").textContent = String(INTP.baseHours); $("mtp-certlang").value = "en"; $("mtp-src").value = ""; $("mtp-tgt").value = ""; $("mtp-pairprice").textContent = ""; $("mtp-pair-next").disabled = true; refreshLangOptions(); state.flow = ["start"]; Array.prototype.forEach.call(document.querySelectorAll("#mtp-deck .mtp-opt"), function(x){ x.setAttribute("aria-pressed","false"); }); goTo(0); }); }); /* ---------- swipe (touch) + keyboard arrows ---------- */ var deck = $("mtp-deck"), tX = null, tForm = false; deck.addEventListener("touchstart", function(e){ tX = e.changedTouches[0].clientX; tForm = !!(e.target.closest && e.target.closest("#mt-translation-form")); }, {passive:true}); deck.addEventListener("touchend", function(e){ if(tX === null) return; var dx = e.changedTouches[0].clientX - tX; tX = null; if(tForm){ tForm = false; return; } /* don't navigate while interacting with the form */ if(Math.abs(dx) < 48) return; if(dx > 0){ back(); } else if(state.idx < state.flow.length - 1 && answered(state.flow[state.idx])){ next(); } }, {passive:true}); deck.addEventListener("keydown", function(e){ if(e.target.closest && e.target.closest("#mt-translation-form")) return; /* typing in the form */ if(e.key === "ArrowLeft"){ back(); } if(e.key === "ArrowRight" && state.idx < state.flow.length - 1 && answered(state.flow[state.idx])){ next(); } }); /* ---------- translation result (v7.5: pages for all document types) ---------- */ function renderResult(){ var r = RATES[state.service]; var otherPair = (state.pair === "other"); var L = otherPair ? null : LANGS[state.pair]; var quoted = (state.speed === "quote") || !!r.quote; var units = state.pages; var priced = !otherPair && !quoted && r.usd; var usdTotal = priced ? r.usd * units * state.speed : 0; var lines = ""; if(otherPair){ lines += row(r.label, "individually quoted"); } else if(r.quote){ lines += row(r.label, "quotation required"); } else { lines += row(r.label, fmtUSD(r.usd) + " USD / " + r.unit); } lines += row("Languages", pairLabel()); lines += row("Source pages", "×" + state.pages); lines += row("Page allowance", "up to " + PAGE_WORDS + " words / page"); if(state.speed === "quote") lines += row("24h / same-day delivery", "quoted"); else if(state.speed !== 1) lines += row("Priority 48h", PRI_PCT); $("mtp-lines").innerHTML = lines; var note = $("mtp-total-note"); if(otherPair){ $("mtp-total-label").textContent = "Language pair quotation"; $("mtp-total").innerHTML = "Quotation required"; note.hidden = false; note.textContent = "This language pair is individually quoted. Continue to the secure Platform and we will confirm price, availability and turnaround after review."; $("mtp-fxlist").hidden = true; $("mtp-fxmeta").hidden = true; } else if(quoted){ $("mtp-total-label").textContent = r.quote ? "Document review required" : "24-hour / same-day delivery"; $("mtp-total").innerHTML = "Quotation required"; note.hidden = false; note.textContent = "This work is individually quoted after source-document review. Continue to the secure Platform to submit your enquiry and receive the verified upload path."; $("mtp-fxlist").hidden = true; $("mtp-fxmeta").hidden = true; } else { var homeRate = state.homecur === "USD" ? 1 : (state.fx[state.homecur] / state.fx.USD); var homeAmt = usdTotal * homeRate; $("mtp-total-label").textContent = "Indicative estimate · " + state.homecur; $("mtp-total").innerHTML = "≈ " + fmt(state.homecur, homeAmt) + " " + state.homecur + ""; note.hidden = false; note.textContent = "Public rate-card estimate only. " + PAGE_DEF_LONG + " Your final binding quotation is confirmed after we review the uploaded source document and before payment."; var html = ''; if(state.homecur !== "USD"){ html += '**USD** public-rate amount' + fmtUSD(usdTotal) + ' '; } var jpy = usdTotal / state.fx.USD; html += '**JPY** indicative conversion≈ ' + fmtJPY(jpy) + ' '; ["AUD","EUR","GBP"].filter(function(c){ return c !== state.homecur; }).forEach(function(c){ var v = usdTotal * (state.fx[c] / state.fx.USD); html += ''+c+'≈ '+fmt(c,v)+' '; }); $("mtp-fxlist").hidden = false; $("mtp-fxlist").innerHTML = html; $("mtp-fxmeta").hidden = false; $("mtp-fxmeta").innerHTML = "USD is the public translation rate-card base. Currency conversions use daily reference rates (Frankfurter), " + state.fxDate + (state.live ? "" : " · *latest rates unavailable, stored indicative rates in use*"); } if(L && L.contact){ $("mtp-cta").textContent = "Continue securely — availability check"; note.hidden = false; note.textContent = (note.textContent ? note.textContent + " " : "") + "For this language pair we confirm translator availability before you order."; } else if(otherPair){ $("mtp-cta").textContent = "Continue securely — request a quote"; } else { $("mtp-cta").textContent = quoted ? "Continue securely — request a quote" : "Continue securely"; } } $("mtp-cta").addEventListener("click", function(){ window.location.href = PLATFORM_TRANSLATION; }); /* ---------- notary result (fees v7.1, page unit v7.5) ---------- */ function notaryQuery(intent){ return "?service=notary&basis=" + state.nservice + "&docs=" + state.ndocs + (state.nservice !== "already" ? "&cert=" + state.certlang : "") + "&delivery=" + state.ndelivery + "&est_usd=" + Math.round(state.nest || 0) + "&source=pricing_wizard&intent=" + intent; } function setNotaryLinks(){ var up = $("mtp-notary-upload"), pay = $("mtp-npay-cta"); if(up) up.href = PLATFORM_NOTARY + notaryQuery("upload"); if(pay) pay.href = PLATFORM_NOTARY + notaryQuery("continue"); } function renderNotaryResult(){ var docs = state.ndocs; var basis = state.nservice; var lines = ""; var usdTotal = 0; if(basis === "nonmed"){ usdTotal = RATES.nonmedical.usd * docs; lines += row("Translation, non-medical ($" + RATES.nonmedical.usd + " × " + docs + " page)", fmtUSD(usdTotal) + " USD"); } else if(basis === "med"){ usdTotal = RATES.medical.usd * docs; lines += row("Translation, medical ($" + RATES.medical.usd + " × " + docs + " page)", fmtUSD(usdTotal) + " USD"); } else { lines += row("Translation", "provided by you"); } var jpyTotal = 0; if(basis !== "already"){ var certEach = state.certlang === "en" ? NOTARY.certEn : NOTARY.certOther; var certN = NOTARY.certPerDoc ? docs : 1; jpyTotal += certEach * certN; lines += row("Certificate of Translation, " + (state.certlang === "en" ? "English" : "other languages") + " × " + certN, fmtJPY(certEach * certN)); } var handN = NOTARY.handlingPerDoc ? docs : 1; jpyTotal += NOTARY.handling * handN; lines += row("Handling & admin" + (handN > 1 ? " × " + handN : ""), fmtJPY(NOTARY.handling * handN)); var offN = NOTARY.officePerDoc ? docs : 1; jpyTotal += NOTARY.office * offN; lines += row("Notary office fee" + (offN > 1 ? " × " + offN : ""), fmtJPY(NOTARY.office * offN)); var d = NOTARY.delivery[state.ndelivery]; if(!d.quoted) jpyTotal += d.jpy; lines += row(d.label, d.quoted ? "quoted separately (" + d.indicative + ")" : fmtJPYorFree(d.jpy)); $("mtp-nlines").innerHTML = lines; var combined = usdTotal + jpyTotal * state.fx.USD; state.nest = combined; var jpy = Math.round(combined / state.fx.USD); $("mtp-ntotal").innerHTML = fmtUSD(combined) + " USD (≈ " + fmtJPY(jpy) + ")"; var assume = (basis === "nonmed" || basis === "med") ? "Assumes one source page per document, where " + PAGE_DEF_SHORT + "; longer documents are charged as additional pages. " : ""; $("mtp-nnote").textContent = fmtUSD(combined) + " USD equivalent: " + (usdTotal ? fmtUSD(usdTotal) + " USD translation + " : "") + fmtJPY(jpyTotal) + " notarisation and delivery fees. " + "JPY amounts converted at daily reference rates (" + state.fxDate + "), your card issuer's rate may differ. " + assume + (d.quoted ? d.label + " is not included in this estimate; actual courier cost is confirmed separately from destination, weight, dimensions and surcharges. " : "Postage may be higher depending on destination, size and weight. ") + "Final scope and binding total are confirmed at document review."; setNotaryLinks(); } /* ---------- interpreter result ---------- */ function renderInterpreterResult(){ var extra = Math.max(0, state.ihours - INTP.baseHours); var travelUsd = state.itravel === "mid" ? INTP.travelMidUsd : 0; var total = INTP.baseUsd + extra * INTP.extraHourUsd + travelUsd; var lines = row("Languages", INTP.languages[state.ilang] + " ⇄ Japanese"); lines += row("First " + INTP.baseHours + " hours (minimum booking)", fmtUSD(INTP.baseUsd) + " USD"); if(extra) lines += row("Additional hours × " + extra + " ($" + INTP.extraHourUsd + "/hr)", fmtUSD(extra * INTP.extraHourUsd) + " USD"); if(state.itravel === "near") lines += row("Travel, within 15 km of Kobe", "included"); if(state.itravel === "mid") lines += row("Travel, 15–30 km from Kobe", fmtUSD(INTP.travelMidUsd) + " USD"); if(state.itravel === "far") lines += row("Travel, beyond 30 km of Kobe", "quoted separately"); if(state.itravel === "remote") lines += row("Remote, video or phone", "no travel"); $("mtp-ilines").innerHTML = lines; $("mtp-itotal").innerHTML = fmtUSD(total) + " USD" + (state.itravel === "far" ? " + travel" : ""); var jpy = total / state.fx.USD; $("mtp-inote").textContent = "≈ " + fmtJPY(jpy) + " (indicative, daily reference rate " + state.fxDate + "). Waiting time and overtime are always stated before confirmation." + (state.itravel === "far" ? " Travel beyond 30 km is confirmed on your quotation before booking." : ""); } /* ---------- native Translation Enquiry form → HubSpot Submissions API ---------- */ var HS_PORTAL = "443424037"; var HS_FORM = "05af3f89-2e01-4b47-b1f3-897dfb458587"; var HS_ENDPOINTS = [ "https://api-ap1.hsforms.com/submissions/v3/integration/submit/" + HS_PORTAL + "/" + HS_FORM, "https://api.hsforms.com/submissions/v3/integration/submit/" + HS_PORTAL + "/" + HS_FORM ]; var CORE_FIELDS = { firstname:1, lastname:1, email:1 }; function hutk(){ var m = document.cookie.match(/(?:^|; )hubspotutk=([^;]+)/); return m ? m[1] : undefined; } function prefillHsForm(){ if(state.svc !== "translation") return; var f = document.getElementById("mt-translation-form"); if(!f) return; if(state.service) f.elements.service.value = state.service; if(state.pages) f.elements.pages.value = state.pages; if(state.pair) f.elements.translation_pair.value = LANGS[state.pair] ? state.pair : "other"; f.elements.pair_detail.value = pairLabel(); if(state.speed){ var quoted = (state.speed === "quote"); f.elements.turnaround.value = quoted ? "urgent_quote" : (state.speed === 1 ? "standard" : "priority48"); if(!quoted && state.service && state.pair && LANGS[state.pair]){ var rr = RATES[state.service]; var qtyUnits = state.pages; /* v7.5: pages for every document type */ if(rr.quote || !rr.usd){ f.elements.est_jpy.value = ""; f.elements.est_display.value = "Quotation required after source-document review"; } else { var estUSD = Math.round(rr.usd * qtyUnits * state.speed); var estJPY = Math.round(estUSD / state.fx.USD); /* legacy HubSpot field retained for compatibility */ f.elements.est_jpy.value = String(estJPY); if(state.homecur){ var homeRate = state.homecur === "USD" ? 1 : (state.fx[state.homecur] / state.fx.USD); var estHome = Math.round(estUSD * homeRate); f.elements.est_display.value = "≈ " + fmt(state.homecur, estHome) + " " + state.homecur + " · public-rate base " + fmtUSD(estUSD) + " USD"; } else { f.elements.est_display.value = fmtUSD(estUSD) + " USD"; } } } else { f.elements.est_jpy.value = ""; f.elements.est_display.value = ""; } } } function hsPayload(f, coreOnly){ var fields = []; ["firstname","lastname","email","phone","service","pages","translation_pair","pair_detail","turnaround","est_jpy","est_display","enquiry_details","source"].forEach(function(n){ var el = f.elements[n]; if(!el || !el.value) return; if(coreOnly && !CORE_FIELDS[n]) return; fields.push({ name: n, value: el.value }); }); var ctx = { pageUri: location.href, pageName: document.title }; var tk = hutk(); if(tk) ctx.hutk = tk; return JSON.stringify({ fields: fields, context: ctx }); } function hsPost(url, body){ return fetch(url, { method:"POST", headers:{ "Content-Type":"application/json" }, body: body }) .then(function(r){ return r.ok ? r : Promise.reject(r); }); } function submitEnquiry(f, done, fail){ /* full payload → ap1 → global; on field-validation rejection retry with core fields so the lead + notification never fail. */ hsPost(HS_ENDPOINTS[0], hsPayload(f, false)) .then(done) .catch(function(){ return hsPost(HS_ENDPOINTS[1], hsPayload(f, false)).then(done); }) .catch(function(){ return hsPost(HS_ENDPOINTS[0], hsPayload(f, true)).then(done); }) .catch(function(){ return hsPost(HS_ENDPOINTS[1], hsPayload(f, true)).then(done); }) .catch(fail); } (function(){ var f = document.getElementById("mt-translation-form"); if(!f) return; var msg = document.getElementById("mtf-msg"), btn = document.getElementById("mtf-submit"); f.addEventListener("submit", function(e){ e.preventDefault(); if(f.elements.company_website && f.elements.company_website.value){ /* honeypot tripped: pretend success, submit nothing */ msg.textContent = "Thank you — check your inbox within one business day."; msg.classList.add("ok"); msg.hidden = false; return; } if(!f.checkValidity()){ f.reportValidity(); return; } btn.disabled = true; btn.textContent = "Sending…"; msg.hidden = true; msg.className = "mtp-fmsg"; submitEnquiry(f, function(){ msg.textContent = "Thank you — check your inbox for your confirmed quotation and secure upload link within one business day."; msg.classList.add("ok"); msg.hidden = false; f.querySelectorAll("input:not([type=hidden]),select,textarea").forEach(function(el){ el.disabled = true; }); btn.style.display = "none"; trackAssessmentSubmitted(); /* GA4 event */ }, function(){ var body = "Document type: " + (f.elements.service.value || "-") + "\nPages: " + f.elements.pages.value + "\nLanguages: " + (f.elements.pair_detail.value || f.elements.translation_pair.value || "-") + "\nTurnaround: " + (f.elements.turnaround.value || "-") + "\nEstimate shown: " + (f.elements.est_display.value || "-") + "\n\n" + f.elements.enquiry_details.value; msg.innerHTML = "Something blocked the submission. Please email us directly — [click here to open a pre-filled email](\"mailto:info@medictranslate.com?subject=Translation%20enquiry&body=")."; msg.classList.add("err"); msg.hidden = false; btn.disabled = false; btn.textContent = "Send my enquiry"; }); }); })(); /* ---------- medication package result ---------- */ function renderPkgResult(){ var p = PKGS[state.pkg]; $("mtp-pkg-lines").innerHTML = row(p.label, fmt("USD", p.usd)) + row("Includes", "") + ''+p.note+' '; $("mtp-pkg-total").innerHTML = "$" + p.usd + " USD"; var jpy = p.usd / state.fx.USD; $("mtp-pkg-conv").textContent = "≈ " + fmtJPY(jpy) + " (indicative, " + rateStr("USD") + ", daily reference rate " + state.fxDate + ")"; $("mtp-pkg-cta").href = PLATFORM_PACKAGES + "?package=" + state.pkg + "&source=pricing_wizard"; } /* ---------- packages tab conversions ---------- */ function renderPackages(){ var usd = state.fx.USD; Array.prototype.forEach.call(document.querySelectorAll("#mtp-cards .mtp-card"), function(card){ var jpy = parseFloat(card.dataset.usd) / usd; card.querySelector("[data-conv]").textContent = "≈ " + fmtJPY(jpy) + " (indicative)"; }); } /* ---------- rates & packages tabs ---------- */ (function(){ var tabs = Array.prototype.slice.call(document.querySelectorAll("#mtp-rates .mtp-tab")); if(!tabs.length) return; function select(tab){ tabs.forEach(function(t){ var on = (t === tab); t.setAttribute("aria-selected", on ? "true" : "false"); t.tabIndex = on ? 0 : -1; document.getElementById(t.getAttribute("aria-controls")).hidden = !on; }); } tabs.forEach(function(t, i){ t.addEventListener("click", function(){ select(t); }); t.addEventListener("keydown", function(e){ var j = null; if(e.key === "ArrowRight") j = (i + 1) % tabs.length; if(e.key === "ArrowLeft") j = (i - 1 + tabs.length) % tabs.length; if(e.key === "Home") j = 0; if(e.key === "End") j = tabs.length - 1; if(j !== null){ e.preventDefault(); select(tabs[j]); tabs[j].focus(); } }); }); })(); /* ---------- legal expander ---------- */ (function(){ var btn = document.getElementById("mtp-legal-toggle"); var more = document.getElementById("mtp-legal-more"); if(!btn || !more) return; btn.addEventListener("click", function(){ var open = more.hidden; more.hidden = !open; btn.setAttribute("aria-expanded", open ? "true" : "false"); btn.textContent = open ? "Hide full terms" : "Show full terms"; }); })(); /* ---------- analytics: GTM dataLayer + GA4 (tag must be consent-gated) ---------- PROD REQUIREMENTS: • GTM container GTM-NH2SPMBH loaded in theme before this widget • GA4 property G-LVLNSVJQN6 configured in GTM, all events auto-sent • WPConsent banner gates GTM to user consent state • v7.5: source_word_count is no longer sent — medical now reports source_page_count like every other document type */ function track(){ var payload = { event: "pricing_estimate", wizard_completed: true, flow: state.svc }; if(state.svc === "translation"){ var quoted = (state.speed === "quote"); var r = RATES[state.service], L = LANGS[state.pair] || null; payload.service_type = state.service; payload.source_page_count = state.pages; payload.page_word_allowance = PAGE_WORDS; payload.translation_pair = state.pair; payload.source_language = state.src; payload.target_language = state.tgt; payload.turnaround = quoted ? "urgent_quote" : (state.speed === 1 ? "standard" : "priority48"); payload.display_currency = state.homecur; payload.estimated_usd = (quoted || !L || r.quote || !r.usd) ? null : Math.round(r.usd * state.pages * state.speed); } if(state.svc === "medication"){ payload.package = state.pkg; payload.price_usd = PKGS[state.pkg].usd; } if(state.svc === "notary"){ payload.notary_basis = state.nservice; payload.documents = state.ndocs; payload.cert_language = state.nservice === "already" ? null : state.certlang; payload.delivery = state.ndelivery; var nUsd = state.nservice === "nonmed" ? RATES.nonmedical.usd * state.ndocs : state.nservice === "med" ? RATES.medical.usd * state.ndocs : 0; var nJpy = 0; if(state.nservice !== "already"){ nJpy += (state.certlang === "en" ? NOTARY.certEn : NOTARY.certOther) * (NOTARY.certPerDoc ? state.ndocs : 1); } nJpy += NOTARY.handling * (NOTARY.handlingPerDoc ? state.ndocs : 1); nJpy += NOTARY.office * (NOTARY.officePerDoc ? state.ndocs : 1); var nd = NOTARY.delivery[state.ndelivery]; if(!nd.quoted) nJpy += nd.jpy; payload.estimated_usd = Math.round(nUsd + nJpy * state.fx.USD); payload.jpy_component = nJpy; payload.delivery_quoted_separately = !!nd.quoted; if(nd.quoted) payload.delivery_indicative = nd.indicative; } if(state.svc === "interpreter"){ payload.interpreter_language = state.ilang; payload.hours = state.ihours; payload.travel = state.itravel; var extra = Math.max(0, state.ihours - INTP.baseHours); payload.estimated_usd = INTP.baseUsd + extra * INTP.extraHourUsd + (state.itravel === "mid" ? INTP.travelMidUsd : 0); payload.travel_quoted_separately = state.itravel === "far"; } window.dataLayer = window.dataLayer || []; window.dataLayer.push(payload); } /* GA4 event tracking — assessment_started on first service choice */ function trackAssessmentStart(service){ var ev = { event:"assessment_started", service:service }; window.dataLayer = window.dataLayer || []; window.dataLayer.push(ev); if(typeof gtag === 'function') gtag('event', 'assessment_started', {service:service}); } /* GA4 event — assessment_submitted on form completion */ function trackAssessmentSubmitted(){ var ev = { event:"assessment_submitted", service:state.svc, source:"pricing_page", conversion_value: state.est || null, currency: state.homecur || "JPY" }; if(state.svc === "translation"){ ev.translation_pair = state.pair; ev.pages = state.pages; } if(state.svc === "medication"){ ev.package = state.pkg; } window.dataLayer = window.dataLayer || []; window.dataLayer.push(ev); if(typeof gtag === 'function') gtag('event', 'assessment_submitted', ev); } /* ---------- render owner-editable numbers from MTP_CONFIG ---------- */ function populateFromConfig(){ function dyn(name, text){ var el = document.querySelector('[data-dyn="'+name+'"]'); if(el) el.textContent = text; } /* wizard price labels */ dyn("p-start-translation", "from " + fmtUSD(RATES.nonmedical.usd) + " USD / source page"); dyn("p-start-medication", "from $" + PKGS.admin.usd + " USD"); dyn("p-start-notary", "fixed fees from " + fmtJPY(NOTARY.certEn + NOTARY.handling + NOTARY.office) + " + translation"); dyn("p-start-interpreter", "from " + fmtUSD(INTP.baseUsd) + " USD · " + INTP.baseHours + " hours"); /* v7.5: medical now published per source page */ dyn("p-rate-medical", fmtUSD(RATES.medical.usd) + " USD / source page"); dyn("p-rate-nonmedical", fmtUSD(RATES.nonmedical.usd) + " USD / source page"); dyn("p-rate-complex", "quoted after review"); dyn("p-priority", PRI_PCT); dyn("p-pkg-admin", "$" + PKGS.admin.usd + " USD"); dyn("p-pkg-complete", "$" + PKGS.complete.usd + " USD"); dyn("p-pkg-notarization", "$" + PKGS.notarization.usd + " USD"); dyn("p-nsvc-nonmed", fmtUSD(RATES.nonmedical.usd) + " USD / source page"); dyn("p-nsvc-med", fmtUSD(RATES.medical.usd) + " USD / source page"); dyn("p-ndel-domestic", fmtJPYorFree(NOTARY.delivery.domestic.jpy)); dyn("p-ndel-ems", fmtJPYorFree(NOTARY.delivery.ems.jpy)); dyn("p-ndel-dhl", "quoted separately (indicative " + NOTARY.delivery.dhl.indicative + ")"); dyn("p-ndel-fedex", "quoted separately (indicative " + NOTARY.delivery.fedex.indicative + ")"); dyn("p-ndel-pdf", fmtJPYorFree(NOTARY.delivery.pdf.jpy)); dyn("p-itravel-mid", "+" + fmtUSD(INTP.travelMidUsd) + " USD"); /* v7.7: appointment coordination now comes from the rate card too */ dyn("p-start-appointment", fmtUSD(APPT.coordinationUsd) + " USD"); dyn("p-appt-fee", fmtUSD(APPT.coordinationUsd) + " USD"); dyn("p-appt-included", APPT.includedFollowUps + " follow-up call" + (APPT.includedFollowUps === 1 ? "" : "s")); dyn("p-appt-follow", fmtUSD(APPT.followUpUsd) + " USD each"); dyn("p-rate-appt", fmtUSD(APPT.coordinationUsd) + " USD"); dyn("p-rate-appt-follow", fmtUSD(APPT.followUpUsd) + " USD"); /* v7.5: page-definition callout driven by config */ var pd = document.getElementById("mtp-pagedef"); if(pd){ pd.innerHTML = "**How we count a page.** One page means up to **" + PAGE\_WORDS + " source words**, based on " + PAGE_FONT + ". If a page carries more than " + PAGE_WORDS + " words, the additional content is charged as an extra page. We confirm the exact page count from your uploaded document and tell you before you pay anything."; } /* interpreter hours help text driven by config */ var ih = document.getElementById("mtp-ihours-help"); if(ih) ih.textContent = "Minimum booking is " + INTP.baseHours + " hours (" + fmtUSD(INTP.baseUsd) + " USD). Additional hours are " + fmtUSD(INTP.extraHourUsd) + " USD each. A best estimate is fine, waiting time and overtime are always stated before confirmation."; /* certificate language select labels */ var certSel = document.getElementById("mtp-certlang"); if(certSel){ certSel.options[0].textContent = "English — " + fmtJPY(NOTARY.certEn) + " per certificate"; certSel.options[1].textContent = "Other languages — " + fmtJPY(NOTARY.certOther) + " per certificate"; } /* priority multiplier drives the option's value */ var pri = document.querySelector('[data-role="priority"]'); if(pri) pri.dataset.v = String(PRI); /* language selects (wizard) */ var opts = 'Select…Japanese 日本語'; CFG_LANGS.forEach(function(l){ opts += ''+l.name+(l.native ? " "+l.native : "")+''; }); opts += 'Other'; $("mtp-src").innerHTML = opts; $("mtp-tgt").innerHTML = opts; /* enquiry form pair select */ var fopts = 'Select…'; CFG_LANGS.forEach(function(l){ fopts += 'Japanese ⇄ '+l.name+''; }); fopts += 'Other'; $("mtf-pair").innerHTML = fopts; /* enquiry form priority turnaround label */ var priOpt = document.querySelector('#mtf-turnaround option[value="priority48"]'); if(priOpt) priOpt.textContent = "Priority, normally within 48 hours (" + PRI_PCT + ")"; /* Language pairs tab table — v7.5: both columns per page */ /* v8.2: language tiles instead of a table (price is the same for every pair) */ var rows = ""; CFG_LANGS.forEach(function(l){ var rtl = (l.code === "ar" || l.code === "fa") ? ' dir="rtl"' : ''; rows += ''+ ''+String(l.code).toUpperCase()+''+ '**'+(l.native || l.name)+'**'+l.name+(l.contact ? ' \*' : '')+' '; }); rows += '[+**Other**Ask for a quote](https://www.medictranslate.com/contact-us/)'; $("mtp-langrows").innerHTML = rows; var ppm = $("mtp-pp-med"); if(ppm) ppm.textContent = fmtUSD(RATES.medical.usd); var ppn = $("mtp-pp-non"); if(ppn) ppn.textContent = fmtUSD(RATES.nonmedical.usd); /* medication package cards */ Array.prototype.forEach.call(document.querySelectorAll("#mtp-cards .mtp-card[data-pkg]"), function(card){ var p = PKGS[card.dataset.pkg]; if(!p) return; card.dataset.usd = String(p.usd); var priceEl = card.querySelector(".mtp-price"); if(priceEl) priceEl.innerHTML = "$" + p.usd + " USD"; }); } /* ---------- v7.7: overlay control ---------- The wizard markup is unchanged; it just lives inside #mtp-modal now. Opening locks the page behind it, closing restores scroll. Everything that used to point at #mtp-calc opens the overlay instead. */ function openQuote(){ var m = $("mtp-modal"); if(!m) return; m.hidden = false; document.documentElement.style.overflow = "hidden"; document.body.style.overflow = "hidden"; var close = $("mtp-close"); if(close) close.focus(); try { window.dataLayer = window.dataLayer || []; window.dataLayer.push({ event:"quote_overlay_opened", flow: state.svc || "(not chosen)" }); } catch(e){} } function closeQuote(){ var m = $("mtp-modal"); if(!m) return; m.hidden = true; document.documentElement.style.overflow = ""; document.body.style.overflow = ""; var opener = $("mtp-open"); if(opener) opener.focus(); } var overlayWired = false; function wireOverlay(){ if(overlayWired) return; overlayWired = true; var open = $("mtp-open"); if(open) open.addEventListener("click", openQuote); var close = $("mtp-close"); if(close) close.addEventListener("click", closeQuote); Array.prototype.forEach.call(document.querySelectorAll("#mtp-root [data-mtp-close]"), function(el){ el.addEventListener("click", closeQuote); }); /* every existing in-page link to the calculator now opens the overlay */ Array.prototype.forEach.call(document.querySelectorAll('#mtp-root a[href="#mtp-calc"], #mtp-root a[href$="/pricing/#mtp-calc"]'), function(a){ a.addEventListener("click", function(e){ e.preventDefault(); openQuote(); }); }); document.addEventListener("keydown", function(e){ var m = $("mtp-modal"); if(e.key === "Escape" && m && !m.hidden) closeQuote(); }); /* v8.2: "full terms" links expand the legal footer */ Array.prototype.forEach.call(document.querySelectorAll("#mtp-root a.mtp-terms-link"), function(a){ a.addEventListener("click", function(e){ var more = $("mtp-legal-more"), t = $("mtp-legal-toggle"); if(more && more.hidden && t){ t.click(); } }); }); /* deep link: /pricing/#mtp-calc opens the wizard straight away */ if(window.location.hash === "#mtp-calc") openQuote(); } /* ---------- init (v7.6: remote prices first, fallback second) ---------- */ function initWidget(){ recomputeDerived(); state.ihours = INTP.baseHours; $("mtp-ihours-out").textContent = String(INTP.baseHours); if(!state.live){ state.fx = MTP_CONFIG.fxFallback; state.fxDate = MTP_CONFIG.fxDateFallback; } populateFromConfig(); refreshLangOptions(); goTo(0); renderPackages(); wireOverlay(); } var FALLBACK_SNAPSHOT = JSON.stringify(MTP_CONFIG); function isValidPricing(p){ return !!(p && p.rates && p.packages && p.rates.medical && p.packages.admin); } fetchPricing().then(function(remote){ if(isValidPricing(remote)){ deepMerge(MTP_CONFIG, remote); writePriceCache(remote); MTP_CONFIG.priceSource = "remote"; return; } var cached = readPriceCache(); if(isValidPricing(cached)){ deepMerge(MTP_CONFIG, cached); MTP_CONFIG.priceSource = "cache"; } else { MTP_CONFIG.priceSource = "fallback"; } }).catch(function(){ MTP_CONFIG.priceSource = "fallback"; }).then(function(){ try { initWidget(); } catch(e){ /* a malformed remote file must never break the page */ MTP_CONFIG = JSON.parse(FALLBACK_SNAPSHOT); MTP_CONFIG.priceSource = "fallback_after_error"; initWidget(); } window.dataLayer = window.dataLayer || []; window.dataLayer.push({ event:"pricing_config_loaded", price_source:MTP_CONFIG.priceSource, price_version:MTP_CONFIG.version, price_effective:MTP_CONFIG.updated }); }); })(); --- ### [A Guide for Global Mobility Teams](https://www.medictranslate.com/a-guide-for-global-mobility-teams/) **Published:** August 2, 2026 **Author:** @dmin@li **Content:** Page language 表示言語 English 日本語 For relocation firms & global mobility teams リロケーション企業・グローバルモビリティご担当者様へ# Health onboarding for employees relocating to Japan. # 日本へ赴任する社員の 医療関連の渡日前準備を、まとめて担います。 Medication import requirements, medical‑record translation and clinic coordination can become last‑minute problems in an otherwise well‑managed relocation. MedicTranslate handles that workflow directly with your assignee, coordinated with your relocation timeline. 医薬品の輸入手続き、医療記録の和訳、クリニックの調整。順調な赴任プログラムでも、これらは直前になって表面化しがちな課題です。MedicTranslateは貴社のリロケーション日程に合わせ、赴任者様と直接やり取りしながらこの一連の業務を担います。 [Book a 15‑minute partner fit call](https://www.medictranslate.com/contact-us/?utm_source=partners_page&utm_medium=b2b_landing&utm_campaign=partner_validation&utm_content=hero) [15分の提携相談を予約する](https://www.medictranslate.com/contact-us/?utm_source=partners_page&utm_medium=b2b_landing&utm_campaign=partner_validation&utm_content=hero) Kobe‑based Japan‑inbound support before arrival Human‑validated translation Works alongside your visa & immigration workflow 神戸拠点 入国前からのサポート 人による検証を経た翻訳 ビザ・入国手続きと並行して進行 ## The problem your team already knows ## ご担当者様がすでにご存じの課題 Right now it's handled by hand, or you hear about it once someone's already stuck. 現状は担当者の手作業で対応するか、赴任者様が困ってから初めて表面化するケースがほとんどです。 ### Medication that needs action before travel ### 渡航前の対応が必要な医薬品 Some medicines routinely prescribed overseas are subject to Japan‑specific import controls. Depending on the active ingredient, quantity and formulation, an assignee may need an Import Confirmation (Yunyu Kakunin‑sho), advance permission for a controlled medicine, supporting medical documents, or may be unable to bring the medicine into Japan at all. Where advance permission from Japan's Narcotics Control Department is required, applications should be submitted at least 14 days before travel. 海外で一般的に処方される医薬品の中には、日本独自の輸入規制の対象となるものがあります。有効成分・数量・剤形によっては、輸入確認証(Yunyu Kakunin-sho)、規制対象医薬品の事前許可、医師の証明書類が必要となる場合や、日本への持ち込み自体ができない場合があります。麻薬取締部への事前許可申請が必要な場合は、渡航の少なくとも14日前までに申請してください。 ### Records that don't carry over ### 引き継がれない医療記録 Medical records may need Japanese translation to support continuity of care. Without clear, usable records, an assignee may have to reconstruct important medical history at their first appointment. 治療の継続には、医療記録の和訳が必要になる場合があります。使える形の記録がないと、赴任者様は初診時に重要な病歴を一から説明し直すことになりかねません。 ### The first‑fortnight clinic scramble ### 着任直後のクリニック探し Finding an appropriate clinic can become one of the first practical problems an assignee faces after arrival, particularly when language support is needed. 適切なクリニックを見つけることは、着任直後に最初に直面する実務的な課題のひとつです。言語サポートが必要な場合はなおさらです。 ## What we handle for your assignees ## 赴任者様に代わって対応する業務 One workflow your team hands off, instead of fielding piece by piece. 個別の問い合わせに都度対応するのではなく、ひとつのワークフローとしてまとめてお任せいただけます。 - Medication‑import documentation (Yunyu Kakunin‑sho) prepared and translated - Medical‑record and prescription translation, with human validation and certification where required - Clinic coordination and interpreting for assignees across Kansai; remote support elsewhere in Japan - A named point of contact for each assignee, so information and follow‑up stay coordinated - 医薬品の輸入確認(旧 薬監証明)書類の作成と翻訳 - 医療記録・処方箋の和訳(人による検証、必要に応じた認証対応) - 関西圏でのクリニック調整と医療通訳、その他の地域はリモートで対応 - 赴任者様ごとに担当窓口を明確化。情報とフォローアップを一元管理します ## How it works for your mobility team ## パートナー連携の流れ Step 1 You refer or route your Japan‑bound assignees to us. 日本へ赴任される方を、貴社から弊社にご紹介・お取り次ぎいただきます。 Step 2 We handle the health‑onboarding workflow directly with the assignee, coordinated with your relocation timeline. 弊社が赴任者様と直接やり取りし、貴社のリロケーション日程に合わせて医療面の受け入れ準備を進めます。 Step 3 You get one point of contact and status visibility throughout. 貴社には専任の窓口を1つご用意し、進捗状況を随時ご確認いただけます。 For firms with regular Japan‑bound assignee flow, we can explore a partner structure that fits your program. This may include per‑assignee or account‑based arrangements. We can discuss the appropriate model during the call. 日本への赴任案件を継続的に扱う企業様とは、貴社のプログラムに合う連携の形をご一緒に検討します。赴任者単位・法人アカウント型などが考えられますが、具体的なモデルはご相談の際にお話しします。 ## Data & compliance ## データの取り扱いとコンプライアンス How assignee documents and personal information are handled. 赴任者様の書類・個人情報の取り扱いについて。 Privacy and information handling - Documents are handled through an authenticated platform; secure upload is recommended for medical records. - We use safeguards appropriate to sensitive health and personal information. For services primarily delivered in Japan, we seek to use Japan‑based infrastructure where supported by the relevant service configuration. Personal information is handled in accordance with applicable privacy requirements, including Japan's APPI where applicable. - Our [Privacy Policy](https://www.medictranslate.com/privacy-policy/) explains authorised access, international processing, retention and security safeguards. Additional privacy documentation can be provided for partner review. プライバシーと情報の取り扱い - 書類は認証付きプラットフォームで取り扱います。医療記録はセキュアアップロードのご利用を推奨しています。 - 機微な医療情報・個人情報にふさわしい安全管理措置を講じています。主に日本国内で提供するサービスについては、対応する構成の範囲で日本国内のインフラ利用に努めています。個人情報は、日本の個人情報保護法(APPI)を含む適用法令に沿って取り扱います。 - アクセス権限、国外での処理、保管期間、安全管理措置の詳細は[プライバシーポリシー](https://www.medictranslate.com/privacy-policy/)に定めています。パートナー審査用の追加資料もご用意できます。 ## What we do and don't do ## 弊社が行うこと・行わないこと Clear scope, so your compliance team doesn't have to guess. 業務範囲を明確にすることで、貴社のコンプライアンス部門の確認負担を減らします。 ### ✓We do - Coordinate clinic appointments and interpreting - Translate medical records and prescriptions, human‑validated - Prepare medication‑import documentation ### ✕We don't - Provide medical care, diagnosis, treatment or clinical advice - Act as a law firm, customs authority or immigration sponsor - Guarantee customs or government approval; decisions rest with the Japanese authorities ### ✓行うこと - クリニックの予約調整と医療通訳 - 医療記録・処方箋の翻訳(人による検証済み) - 医薬品の輸入確認に関する書類作成 ### ✕行わないこと - 診療・診断・治療・臨床的助言 - 法律事務所・税関当局・在留資格の受入機関としての業務 - 税関・行政の許可の保証。判断はすべて日本の当局に委ねられます **MedicTranslate coordinates, interprets, translates and prepares documents.** Medical care and clinical advice are provided by the clinic or healthcare professional your assignee chooses. **MedicTranslateが提供するのは、調整・通訳・翻訳・書類作成です。**診療および医学的な助言は、赴任者様が選ばれたクリニック・医療従事者が行います。 ## Book a 15‑minute partner fit call ## 15分の提携相談を予約する A working conversation about how we'd support your Japan assignees, not a sales pitch. 営業のご案内ではなく、貴社の日本赴任者様をどのようにサポートできるかを具体的にお話しする場です。 [Book a 15‑minute partner fit call](https://www.medictranslate.com/contact-us/?utm_source=partners_page&utm_medium=b2b_landing&utm_campaign=partner_validation&utm_content=final_band) [15分の提携相談を予約する](https://www.medictranslate.com/contact-us/?utm_source=partners_page&utm_medium=b2b_landing&utm_campaign=partner_validation&utm_content=final_band) --- ### [“Privacy Policy: Your Data Security Is Our Priority”](https://www.medictranslate.com/privacy-policy/) **Published:** November 21, 2024 **Author:** ginipighost@gmail.com **Content:** Privacy Policy | MedicTranslate [Skip to main content](#main-content) Privacy & data protection# Privacy Policy This policy explains how MedicTranslate collects, uses, stores, discloses and protects personal information, including medical and other sensitive information. Effective 19 September 2026 Version 3.2 English and Japanese [Contact Privacy Team](mailto:info@medictranslate.com?subject=Privacy%20enquiry) ## How we protect your information - **Medical information safeguards**Administrative, technical and organisational controls appropriate to sensitive information. - **Encrypted handling**Encryption, access control and authenticated administrative access are applied where supported. - **AI plus human validation**Approved tools may assist translation; authorised human review is included where specified. - **Limited retention**Medical documents are normally removed from the active service environment within seven days after delivery or project closure. English 日本語 The English and Japanese versions are intended to describe the same information-handling practices. ### Information collected Contact, account, medical, medication, travel, booking, payment, communication and technical information. ### Why we use it To provide translation, interpreting, clinic, medication-document, payment and support services. ### Who may receive it Authorised personnel, assigned professionals, clinics, approved providers, advisers and authorities where required. ### Your rights Depending on applicable law, you may request access, correction, deletion, restriction or make a complaint. **Contents** Policy contents＋ MedicTranslate provides medical translation, interpreting, healthcare navigation, medication-document and related support services. Because these services may involve health, identity, travel and appointment information, we apply safeguards appropriate to the sensitivity of the information we handle. 1## About this Privacy Policy This Privacy Policy explains how 株式会社ＭｅｄｉｃＴｒａｎｓｌａｔｅ, trading as MedicTranslate, collects, uses, stores, discloses and protects personal information. ### Definitions - **“MedicTranslate”, “we”, “us” and “our”** mean 株式会社ＭｅｄｉｃＴｒａｎｓｌａｔｅ. - **“Customer” and “you”** mean a person who visits our website, contacts us, creates an account, purchases or receives a service, or whose information is provided by an authorised person. - **“Personal information”** means information relating to an identified or reasonably identifiable individual. - **“Health information”** includes medical, medication, treatment, disability, prescription, clinical and other health-related information. - **“Service provider”** means an organisation or individual engaged to support the delivery or administration of our services. This Policy applies to information processed through our website, online forms and portals, translation and interpreting services, healthcare and clinic-support services, medication and customs-document services, communications, appointment booking, customer support and related business operations. This Policy does not replace any additional privacy notice, consent form, clinic notice or contractual term provided for a particular service. 2## Responsible organisation The organisation responsible for the processing described in this Privacy Policy is: **株式会社ＭｅｄｉｃＴｒａｎｓｌａｔｅ — MedicTranslate Co., Ltd.**2F SMBC Kobe HQ Building (Hyogo Entrepreneurial Plaza) 56 Naniwamachi, Chuo-ku Kobe, Hyogo 650-0035 Japan Where another organisation determines how information is processed, such as a participating clinic or hospital, that organisation may also be independently responsible for its processing. 3## Applicable privacy laws Depending on the person’s location, the nature of the service and the circumstances of the processing, our activities may be subject to laws including: - Japan’s Act on the Protection of Personal Information; - Australia’s Privacy Act 1988 and the Australian Privacy Principles; - the European Union General Data Protection Regulation; - the United Kingdom General Data Protection Regulation; and - other applicable privacy, healthcare, consumer, communications and data-security laws. Access to our website from a particular country does not necessarily mean that every law of that country applies to every service. MedicTranslate is not, solely by providing translation or support services, a covered entity under the United States Health Insurance Portability and Accountability Act. Additional contractual or security arrangements may apply where we work for an organisation subject to specific healthcare privacy requirements. 4## Information we may collect We seek to collect only information reasonably required for our services and business operations. ### Contact information This may include name, email address, telephone number, address, preferred language, country or region, emergency contact details and communication preferences. ### Account and authentication information This may include account name, username, identifiers, encrypted authentication information, account status, login history and access records. We do not ask customers to disclose their account passwords to our personnel. ### Health and medical information This may include medical reports, referral letters, discharge summaries, prescriptions, medication lists, pathology or imaging reports, clinical correspondence, vaccination records, allergies, diagnoses, symptoms, treatment history, disability or accessibility requirements, healthcare-provider information and other records submitted for translation, interpreting or service coordination. ### Medication and travel information This may include medication names and dosages, prescribing information, supporting medical certificates, intended travel dates, arrival or departure information, destination, customs or import-application details, passport or identity-document information where required, visa or residency information and correspondence with government or customs authorities. ### Translation, interpreting and clinic-support information This may include source and translated documents, requested languages, terminology preferences, appointment details, healthcare-provider details, interpreter availability, accessibility requirements, quality-control notes, clinic correspondence and service-support records. ### Identity and authority information Where necessary, we may collect proof of identity, proof of guardianship, authority-to-act documents, consent forms, powers of attorney and evidence that a person may provide or receive information on behalf of another person. ### Payment and transaction information This may include billing details, transaction amount, payment status, invoice details, transaction identifiers, refunds, tax information and limited payment-method information supplied by the payment processor. MedicTranslate does not ordinarily store complete payment-card numbers or card security codes on its own servers. ### Communications and technical information We may collect emails, support requests, telephone or video communications, messages, complaints and feedback, as well as IP address, browser and device type, operating system, approximate region, pages viewed, referral source, access time, session information, cookie identifiers, error reports and security logs. ### Professional and contractor information For translators, interpreters, healthcare providers, clinic representatives, suppliers and contractors, we may collect professional contact information, qualifications, language capabilities, registrations, experience, availability, contracts, confidentiality undertakings, payment details, tax information, assignments, quality records and related communications. ### Information about another person A customer may provide information about a patient, child, family member, travelling companion or authorised representative. The person providing the information must have lawful authority to do so and should provide the other person with access to this Policy where reasonably practicable. 5## How we collect information We may collect information: - directly from you; - through the MedicTranslate website or portal; - when you purchase or request a service; - through email, telephone, video call or messaging services; - when you upload a document or book an appointment; - from an authorised family member, guardian or representative; - from a clinic, hospital, pharmacy or healthcare professional where authorised; - from an assigned translator or interpreter; - from payment, booking and other service providers; - through cookies and similar technologies; - from publicly available professional or business sources; or - where collection is permitted or required by law. Where reasonably practicable, we collect personal information directly from the individual concerned or from an authorised representative. 6## How we use information We may use personal information to: - translate medical and related documents; - arrange or provide interpreting; - validate translated content; - support medication and customs documentation; - assist with clinic identification and appointment arrangements; - facilitate communication between customers and service providers; - issue quotations and invoices, process payments and manage refunds; - assign authorised translators, interpreters and other professionals; - provide service, appointment, delivery, administrative and security notifications; - authenticate users, control access, prevent misuse and investigate security events; - review translation quality, correct terminology and improve customer workflows; - comply with tax, accounting, corporate and legal obligations; and - manage disputes, complaints, legal claims, audits and privacy or security incidents. We will not use identifiable medical documents for unrelated advertising or general marketing. ### Medication information services Where a service involves checking medication against Japanese import requirements, the information provided may be assessed by reference to official Japanese sources, including guidance published by the Ministry of Health, Labour and Welfare and its Narcotics Control Department. Any classification result is general information rather than legal or medical advice, and approval decisions rest solely with the Japanese authorities. ### Marketing communications Where permitted by law, we may use contact details to provide information about related MedicTranslate services. You may unsubscribe at any time. Service, transaction and security communications may still be sent where necessary. Where a service includes an optional marketing opt-in, it is presented unticked by default, is separate from the consent required for the service itself, and is recorded as its own consent record. Declining marketing does not affect the service. 7## Lawful grounds for processing The legal basis or authority for processing depends on the applicable law and circumstances. We may process personal information where: - processing is necessary to provide a requested service or perform a contract; - you have given valid consent; - processing is necessary to comply with a legal obligation; - processing is necessary to protect a person’s vital interests; - processing is necessary for legitimate business interests that are not overridden by the individual’s rights; - processing is necessary to establish, exercise or defend legal claims; or - another lawful basis or exception applies. Where express consent is required for health or sensitive information, we will request that consent separately or obtain another lawful authority before processing. We keep records of the consents given through our services, including the time of consent and, where applicable, the versions of the terms and notices in effect, so that consent can be evidenced and later withdrawn. 8## Health and sensitive information We recognise that medical and health information requires a high level of protection. We seek to process such information only where it is reasonably necessary for a requested service, the person has consented, an authorised representative has valid authority, processing is required or permitted by law, or another applicable exception is available. Customers should avoid submitting information that is not relevant to the requested service. Where practical, irrelevant information may be redacted before upload, although excessive redaction may affect service completeness. 9## AI-assisted translation and human validation ### Use of approved technology MedicTranslate may use approved machine-translation systems, artificial-intelligence tools, optical character recognition, terminology-management tools, document-processing tools and quality-assurance systems to assist with text extraction, initial translation, terminology consistency, formatting, workflow management and quality review. ### Human involvement Where human validation is included in the selected service, an authorised translator, interpreter, reviewer or other qualified person reviews the relevant output. Human review does not guarantee that every document will be error-free. ### No independent medical decision-making MedicTranslate’s AI and translation systems do not independently diagnose medical conditions, prescribe medication, recommend treatment, approve or refuse healthcare, determine insurance eligibility or replace the judgement of a qualified healthcare professional. ### Model training We do not use identifiable customer medical documents to train MedicTranslate’s own general-purpose artificial-intelligence models. Approved AI, OCR and machine-translation providers are selected and configured so that customer content is not used for general-purpose model training, subject to the agreed service configuration and applicable law. ### Terminology resources We may use de-identified or aggregated terminology corrections to improve internal glossaries and translation consistency. We seek to remove information that directly identifies a patient or customer before such terminology is reused. 10## When we disclose information We do not sell or rent personal information. We may disclose information where reasonably necessary to: - authorised MedicTranslate employees, officers and contractors; - assigned translators, interpreters and reviewers; - clinics, hospitals, doctors, pharmacies and healthcare organisations where requested or authorised; - notaries and document-service providers; - cloud, hosting, cybersecurity, communications, booking, analytics and other technology providers; - payment providers such as Stripe; - lawyers, accountants, auditors, insurers and consultants; - parties involved in a lawful corporate restructuring or transaction; and - public authorities, courts or other recipients where disclosure is required or permitted by law. Assigned professionals are required to comply with confidentiality, privacy and security obligations and receive only the information reasonably necessary for their work. 11## International access and overseas transfers MedicTranslate operates internationally and may work with customers, professionals and service providers in more than one country. ### Regional storage Where supported by the relevant service configuration, we seek to use Japan-based infrastructure for services primarily delivered in Japan and Australia-based infrastructure for services primarily delivered in Australia. The location of primary storage does not necessarily mean that every associated support process, communication, log, backup or authorised access occurs exclusively in that country. ### International access Personal information may be accessed or processed from another country where an assigned professional is located overseas, a customer requests a cross-border service, a provider operates internationally, technical support is delivered from another location, a clinic or professional is overseas, or an international payment or booking provider is used. ### Safeguards Where required, we seek to use contractual privacy terms, data-processing agreements, access controls, encryption, transfer assessments, data minimisation, regional configuration, vendor due diligence and legally recognised transfer mechanisms. 12## Security safeguards We apply safeguards designed to protect personal information against loss, misuse, unauthorised access, alteration and disclosure. Depending on the system and service, these may include: - encryption in transit and at rest; - role-based permissions and access controls; - multi-factor authentication; - logging, monitoring and malware protection; - secure cloud storage and document-transfer processes; - confidentiality obligations and personnel access restrictions; - device-security requirements; - backup and recovery controls; - supplier assessments; and - incident-response procedures. No Internet-based transfer or storage system can be guaranteed to be completely risk-free. Customers are responsible for securing their own devices, email accounts, passwords and downloaded documents. 13## Retention and deletion We retain personal information only for as long as reasonably necessary to provide and support services, maintain security, resolve disputes, manage legal claims, comply with tax and accounting requirements and meet other lawful business purposes. ### Medical documents Unless a different period is disclosed for a particular service, uploaded medical documents and completed translation outputs are removed from the active customer-service environment within seven days after delivery or project closure. A different period may apply where the customer requests and authorises an extension, the service remains incomplete, a correction or dispute is ongoing, retention is necessary for security or fraud investigation, retention is legally required, a legal hold applies or the document forms part of a separately authorised continuing service. ### Unpaid translation enquiries Files uploaded for unpaid or unclosed translation enquiries are automatically removed from our systems after 14 days. ### Backups and system records Deletion from the active environment may not immediately remove all information from encrypted backups, disaster-recovery systems, security logs, email systems, audit records or records required by law. Residual copies are protected and removed or overwritten according to the applicable retention cycle. ### Account, payment and tax records Account and administration information may be retained while the account is active and for a reasonable period afterwards. Invoices, transaction records and related business records may be retained for the period required under applicable tax, corporate and accounting laws. 14## Cookies and similar technologies Our website may use essential cookies and similar technologies for security, network management, sessions, language preferences, forms, authentication and core functionality. Subject to applicable consent requirements, we may use analytics services to understand page visits, performance, traffic sources, device categories and interaction with public pages. Advertising or conversion-measurement technologies, where used, are described through the website’s cookie settings or Cookie Policy. Customers may manage non-essential cookie preferences through the available cookie-control interface and browser settings. 15## Children and authorised representatives Our standard services are intended for persons aged 18 years or older. We may process information relating to a person under 18 where a parent, guardian or legally authorised representative requests the service, a clinic lawfully provides the information, processing is necessary for the requested service and applicable authority requirements are satisfied. A person under 18 should not independently submit medical, identity or payment information without an authorised adult’s involvement. We may request evidence of identity, guardianship or authority. 16## Your privacy rights Depending on applicable law, you may have the right to request: - confirmation of whether we hold or process your information; - access to, or a copy of, personal information; - correction of inaccurate or incomplete information; - deletion, erasure, restriction or cessation of use; - cessation of certain disclosures; - withdrawal of consent; - objection to certain processing; - portability of eligible information; - information about relevant overseas disclosures; and - review of certain processing involving automated systems. These rights are not absolute and legal exceptions may apply. We may request information reasonably required to verify identity and authority before responding. We aim to acknowledge requests promptly and respond within the period required by applicable law. We do not ordinarily charge for privacy requests, although a reasonable fee may apply where permitted by law. 17## Privacy complaints You may contact us if you believe that we have not handled personal information appropriately. Please include sufficient information for us to understand what occurred, the information involved, when it occurred, the service concerned and the outcome sought. We will seek to acknowledge the complaint, assess whether further information is required, investigate the matter, communicate the outcome and take appropriate corrective action where necessary. We aim to provide a substantive response within 30 days. Depending on applicable law, you may also have the right to complain to Japan’s Personal Information Protection Commission, the Office of the Australian Information Commissioner, a relevant EU supervisory authority or the UK Information Commissioner’s Office. 18## Data and security incidents MedicTranslate maintains processes for assessing and responding to suspected privacy and security incidents. Where an incident occurs, we may contain and investigate it, assess risk, take remedial action, preserve evidence and notify affected individuals, providers, business partners or regulators where required by law. Please contact us promptly if you believe that an account has been compromised, a document was sent to an incorrect recipient, an unauthorised person accessed information or another privacy or security event occurred. 19## Third-party websites and services Our website or communications may contain links to third-party websites or services. Those parties may collect and process information under their own privacy policies and terms. MedicTranslate is not responsible for the privacy practices of an independent third party merely because we provide a link to its service. 20## Business customers, clinics and partners Where a clinic, hospital, employer, insurer, travel provider or other organisation purchases or coordinates a MedicTranslate service, that organisation may provide information to us, we may process information according to its lawful instructions, and additional contractual privacy and security terms may apply. Each party’s responsibilities depend on the service arrangement and applicable law. 21## Changes to this Privacy Policy We may update this Policy to reflect changes to our services, technology, providers, information-handling practices, legal requirements or transparency standards. The current version will be published on our website with its effective date and version number. Where required by law, or where a change materially affects how existing information is processed, we will provide additional notice or seek further consent. 22## Language and interpretation This Policy may be provided in English, Japanese or another language. The English and Japanese versions are intended to describe the same information-handling practices. If an inconsistency is identified, please contact us so that it can be reviewed. The interpretation required by mandatory applicable law will prevail. 23## Contact us ### 株式会社ＭｅｄｉｃＴｒａｎｓｌａｔｅ — MedicTranslate Co., Ltd. **Email:** **Address:** 2F SMBC Kobe HQ Building (Hyogo Entrepreneurial Plaza) 56 Naniwamachi, Chuo-ku Kobe, Hyogo 650-0035 Japan **目次** 目次を表示＋ 株式会社ＭｅｄｉｃＴｒａｎｓｌａｔｅ（以下「当社」）は、医療翻訳、通訳、医療機関受診支援、医薬品関連書類およびこれらに付随するサービスを提供しています。これらのサービスでは、健康情報、本人確認情報、渡航情報、予約情報等を取り扱う場合があるため、当社は、情報の機微性に応じた安全管理措置を講じます。 1## 本ポリシーについて 本プライバシーポリシーは、株式会社ＭｅｄｉｃＴｒａｎｓｌａｔｅが個人情報を取得、利用、保存、提供および保護する方法について説明するものです。 ### 用語の定義 - **「当社」**とは、株式会社ＭｅｄｉｃＴｒａｎｓｌａｔｅをいいます。 - **「利用者」または「お客様」**とは、当社ウェブサイトを閲覧する方、当社に連絡する方、アカウントを作成する方、サービスを購入または利用する方、および権限を有する者から当社に情報が提供された本人をいいます。 - **「個人情報」**とは、生存する個人に関する情報であって、当該個人を識別できるもの、または他の情報と容易に照合することにより当該個人を識別できるものをいいます。 - **「健康情報」**とは、医療、医薬品、治療、障害、処方、診療その他健康に関する情報をいいます。 - **「サービス提供者」**とは、当社サービスの提供または運営を支援するために当社が利用する法人または個人をいいます。 本ポリシーは、当社ウェブサイト、オンラインフォーム、顧客ポータル、翻訳・通訳サービス、医療機関受診支援、医薬品・税関関連書類サービス、各種通信、予約、顧客サポートおよび関連事業運営に適用されます。 2## 個人情報取扱事業者 **株式会社ＭｅｄｉｃＴｒａｎｓｌａｔｅ**〒650-0035 兵庫県神戸市中央区浪花町56 起業プラザひょうご内 提携する医療機関等が個人情報の取扱方法を独自に決定する場合、当該機関も、その取扱いについて独立して責任を負うことがあります。 3## 適用される個人情報保護法令 利用者の所在地、サービスの内容および個人情報の取扱状況に応じて、当社の活動には以下を含む法令が適用される場合があります。 - 日本の個人情報の保護に関する法律 - オーストラリアのPrivacy Act 1988およびAustralian Privacy Principles - EU一般データ保護規則 - 英国一般データ保護規則 - その他適用される個人情報保護、医療、消費者、通信および情報セキュリティ関連法令 特定の国から当社ウェブサイトにアクセスできることのみをもって、その国の全ての法令が全てのサービスに適用されることを意味するものではありません。 4## 取得する個人情報 当社は、サービスおよび事業運営のために合理的に必要な情報に限って取得するよう努めます。 ### 連絡先情報 氏名、Eメールアドレス、電話番号、住所、希望言語、国または地域、緊急連絡先、連絡方法に関する希望等。 ### アカウントおよび認証情報 アカウント名、ユーザー名、識別子、暗号化された認証情報、アカウント状態、ログイン履歴、アクセス記録等。 ### 健康および医療情報 診断書、紹介状、退院時要約、処方箋、医薬品一覧、病理または画像診断報告書、医療上の通信、予防接種記録、アレルギー、診断、症状、治療歴、障害またはアクセシビリティ上の要望、医療従事者情報等。 ### 医薬品および渡航情報 医薬品名、用量、処方情報、医療証明書、渡航予定日、出入国情報、渡航先、税関または輸入申請情報、必要な場合の旅券・本人確認書類、査証・在留資格情報等。 ### 翻訳、通訳および受診支援情報 原文・翻訳文書、対象言語、用語の希望、予約情報、医療機関情報、通訳手配情報、品質管理記録、医療機関との通信等。 ### 本人確認および権限に関する情報 本人確認書類、親権・後見権を示す資料、同意書、委任状、代理権を示す資料等。 ### 決済および取引情報 請求先情報、取引金額、決済状況、請求書、取引識別子、返金、税務情報、決済事業者から提供される限定的な決済情報等。当社は通常、完全なカード番号またはセキュリティコードを自社サーバーに保存しません。 ### 通信内容および技術情報 Eメール、問い合わせ、電話・ビデオ通話、メッセージ、苦情、フィードバック、IPアドレス、ブラウザ・端末情報、閲覧ページ、参照元、アクセス日時、Cookie識別子、エラー情報、セキュリティログ等。 ### 専門職・委託先情報 翻訳者、通訳者、医療従事者、医療機関担当者、供給者または業務委託先に関する連絡先、資格、対応言語、登録、経験、契約、秘密保持、支払、税務、担当業務および品質管理情報等。 ### 第三者に関する情報 患者、未成年者、家族、同行者または代理人等の情報を提供する場合、情報提供者は適法な権限を有していなければなりません。 5## 個人情報の取得方法 当社は、以下の方法で個人情報を取得する場合があります。 - 利用者本人からの直接取得 - 当社ウェブサイトまたはポータル - サービスの購入または依頼 - 電子メール、電話、ビデオ通話またはメッセージ - 文書のアップロードまたは予約手続 - 権限を有する家族、後見人または代理人 - 適法な権限に基づく医療機関、病院、薬局または医療従事者 - 担当翻訳者または通訳者 - 決済、予約その他サービス提供者 - Cookieその他類似技術 - 公開されている専門情報または事業情報 - 法令により認められる方法 6## 個人情報の利用目的 当社は、以下の目的で個人情報を利用します。 - 医療文書その他の文書の翻訳 - 通訳の手配または提供 - 翻訳内容の確認 - 医薬品および税関関連書類の支援 - 医療機関の検索および予約調整 - 利用者とサービス提供者との連絡支援 - 見積、請求、決済、返金および取引管理 - 翻訳者、通訳者その他専門職の割当て - サービス、予約、納品、事務およびセキュリティに関する通知 - 認証、アクセス制御、不正利用防止およびセキュリティ調査 - 翻訳品質、用語および顧客手続の改善 - 税務、会計、会社法その他法令上の義務への対応 - 紛争、苦情、監査、法的請求および事故対応 個人を識別可能な医療文書を、無関係な広告または一般的なマーケティングのために利用することはありません。 ### 医薬品情報サービス 医薬品の日本への持ち込み要件を確認するサービスでは、ご提供いただいた情報を、厚生労働省およびその麻薬取締部が公表する案内等の公的情報に照らして確認する場合があります。分類結果は一般的な情報提供であり、法的助言・医学的助言ではありません。許可の判断はすべて日本の当局が行います。 ### マーケティングに関する通知 法令で認められる場合、当社サービスに関する情報のご案内に連絡先を利用することがあります。配信はいつでも停止できます。サービス、取引およびセキュリティに関する通知は、必要な範囲で引き続き送信される場合があります。 サービスに任意のマーケティング配信の同意欄が含まれる場合、初期状態は未選択であり、サービス提供に必要な同意とは区別され、独立した同意記録として保存されます。配信を希望されない場合でも、サービスの提供には影響しません。 7## 個人情報取扱いの法的根拠 個人情報を取り扱う法的根拠は、適用法令および状況によって異なります。当社は、契約の履行、同意、法的義務、生命・重大な利益の保護、正当な利益、法的請求またはその他法令上の根拠に基づき個人情報を取り扱う場合があります。 健康情報または要配慮個人情報の取扱いに明示的な同意が必要な場合、当社は別途同意を取得するか、他の適法な根拠を確認します。 当社は、サービスを通じて取得した同意について、同意日時および該当する場合は適用された規約・通知のバージョンを含む記録を保存し、同意の事実の証明および撤回に対応できるようにしています。 8## 健康情報および要配慮個人情報 当社は、医療および健康情報に高い水準の保護が必要であることを認識しています。当社は、依頼されたサービスに合理的に必要である場合、本人の同意がある場合、権限を有する代理人の承認がある場合、法令により要求または許容される場合等に限り、これらの情報を取り扱います。 利用者は、依頼するサービスに関係のない情報を提出しないようにしてください。 9## AI支援翻訳および人による確認 ### 承認された技術の利用 当社は、機械翻訳、人工知能、光学文字認識、用語管理、文書処理および品質管理の各種ツールを、文字抽出、翻訳案作成、用語統一、書式設定、ワークフロー管理および品質確認の補助として利用する場合があります。 ### 人による関与 選択されたサービスに人による確認が含まれる場合、権限を付与された翻訳者、通訳者、レビュー担当者またはその他の適切な担当者が出力内容を確認します。 ### 医療判断を行わないこと 当社のAIおよび翻訳システムは、独自に医学的診断、処方、治療推奨、医療提供の承認・拒否、保険資格判断または医療従事者の判断の代替を行いません。 ### モデル学習 当社は、個人を識別可能な顧客の医療文書を、当社の汎用AIモデルの学習に使用しません。承認されたAI、OCRおよび機械翻訳サービスは、合意された設定および適用法令に従い、顧客コンテンツが汎用モデルの学習に使用されないよう選定および設定されます。 ### 用語資料 当社は、内部用語集および翻訳の一貫性を改善するため、匿名化または集計された用語訂正情報を使用する場合があります。 10## 個人データを提供する場合 当社は個人情報を販売または貸与しません。合理的に必要な場合、以下の者に個人情報を提供することがあります。 - 当社の役員、従業者および委託先 - 担当翻訳者、通訳者およびレビュー担当者 - 依頼または承認を受けた医療機関、病院、医師、薬局および医療関係者 - 公証人および文書サービス提供者 - クラウド、ホスティング、セキュリティ、通信、予約、解析その他技術サービス提供者 - Stripe等の決済事業者 - 弁護士、会計士、監査人、保険会社およびコンサルタント - 適法な組織再編または事業取引の関係者 - 法令により要求または許容される公的機関その他の提供先 11## 外国からのアクセスおよび越境移転 当社は国際的にサービスを提供しており、複数の国に所在する利用者、専門職およびサービス提供者と業務を行う場合があります。 ### 地域別の保存 関連サービスの設定上可能な場合、主として日本で提供されるサービスについては日本国内のインフラを、主としてオーストラリアで提供されるサービスについてはオーストラリア国内のインフラを使用するよう努めます。 主要な保存場所が特定の国にあることは、関連する全てのサポート、通信、ログ、バックアップまたは権限を有するアクセスが、その国のみに限定されることを意味するものではありません。 ### 保護措置 必要に応じて、契約上の個人情報保護条項、データ処理契約、アクセス制御、暗号化、移転リスク評価、データ最小化、地域設定、委託先審査および法令上認められた移転の仕組みを利用します。 12## 安全管理措置 当社は、個人情報の漏えい、滅失、毀損、不正利用、不正アクセス、改変および不正提供を防止するため、以下を含む措置を講じます。 - 通信時および保存時の暗号化 - 役割に基づく権限管理およびアクセス制御 - 多要素認証 - ログ、監視およびマルウェア対策 - 安全なクラウドストレージおよび文書転送 - 秘密保持義務および担当者アクセス制限 - 端末セキュリティ要件 - バックアップおよび復旧管理 - 委託先評価 - インシデント対応手順 インターネットを利用した移転または保存について、完全にリスクがないことを保証することはできません。 13## 保存期間および削除 当社は、サービス提供、品質管理、アカウント管理、セキュリティ、紛争解決、法的請求、税務・会計上の義務その他適法な事業目的に合理的に必要な期間に限り、個人情報を保存します。 ### 医療文書 特定のサービスについて別の期間を通知する場合を除き、アップロードされた医療文書および完成した翻訳文書は、納品または案件終了後7日以内に、通常の顧客サービス環境から削除されます。 利用者が保存期間の延長を依頼した場合、サービスが未完了の場合、訂正・苦情・紛争が継続している場合、セキュリティ調査、法令上の保存、法的保全または別途承認された継続サービスがある場合は、異なる期間が適用されることがあります。 ### 未払い翻訳依頼 未払いまたは未完了の翻訳依頼のためにアップロードされたファイルは、14日後に当社のシステムから自動的に削除されます。 ### バックアップおよびシステム記録 通常のサービス環境から削除されても、暗号化されたバックアップ、災害復旧システム、セキュリティログ、Eメールシステム、監査記録または法令上保存が必要な記録から直ちに全てが削除されるとは限りません。 ### アカウント、決済および税務記録 アカウント情報は有効期間およびその後の合理的な期間、請求書、取引記録および関連事業記録は適用法令で必要な期間保存される場合があります。 14## Cookieおよび類似技術 当社ウェブサイトは、セキュリティ、ネットワーク管理、セッション、言語設定、フォーム、認証および基本機能のために必須Cookie等を利用する場合があります。 適用される同意要件に従い、ページ閲覧、パフォーマンス、アクセス元、端末分類および公開ページの利用状況を把握するため解析サービスを利用する場合があります。 広告またはコンバージョン測定技術を使用する場合、その内容をCookie設定またはCookieポリシーで説明します。 15## 未成年者および代理人 当社の通常のサービスは、18歳以上の方を対象としています。 親権者、法定後見人、その他法的権限を有する代理人がサービスを依頼する場合、医療機関が適法に情報を提供する場合、依頼されたサービスに必要な場合等には、18歳未満の方に関する情報を取り扱うことがあります。 18歳未満の方は、権限を有する成人の関与なく、医療情報、本人確認情報または決済情報を独自に提出しないでください。 16## 本人の権利および開示等の請求 適用法令に応じて、利用者は以下を請求する権利を有する場合があります。 - 当社が自己の情報を保有または取り扱っているかの確認 - 個人情報の開示または写し - 不正確または不完全な情報の訂正 - 削除、消去、利用停止または制限 - 特定の第三者提供の停止 - 同意の撤回 - 特定の取扱いに対する異議申立て - 対象情報のデータポータビリティ - 外国にある第三者への提供に関する情報 - 自動処理に関する一定の見直し これらの権利には法令上の例外が適用される場合があります。当社は、対応前に本人および権限の確認に必要な資料を求める場合があります。 17## 苦情および相談 当社による個人情報の取扱いが適切でないと考える場合は、発生した事象、関係する情報、発生時期、関係するサービスおよび希望する対応を記載し、当社へ連絡してください。 当社は、受領確認、必要情報の確認、調査、結果通知および必要な是正措置を行うよう努め、原則として30日以内に実質的な回答を行います。 適用法令に応じて、日本の個人情報保護委員会、オーストラリア情報コミッショナー事務局、EUの管轄監督機関または英国情報コミッショナー事務局へ申し立てる権利を有する場合があります。 18## 個人情報およびセキュリティ事故 当社は、個人情報または情報セキュリティ事故の疑いを評価し、対応するための手続を整備します。 事故が発生した場合、封じ込め、調査、リスク評価、是正措置、証拠保全ならびに法令上必要な本人および監督機関への通知を行う場合があります。 19## 外部ウェブサイトおよびサービス 当社ウェブサイトまたは通信には、第三者のウェブサイトまたはサービスへのリンクが含まれる場合があります。第三者は独自のプライバシーポリシーおよび利用条件に従って情報を取り扱います。 20## 法人顧客、医療機関および提携先 医療機関、病院、雇用主、保険会社、旅行事業者その他の組織が当社サービスを購入または調整する場合、当該組織から当社へ情報が提供され、当社がその適法な指示に従って情報を取り扱い、追加の契約上の個人情報保護および情報セキュリティ条件が適用される場合があります。 21## 本ポリシーの改定 当社は、サービス、技術、サービス提供者、法令、情報取扱方法または透明性の向上を反映するために本ポリシーを改定する場合があります。 最新のポリシーは、施行日およびバージョン番号とともに当社ウェブサイトへ掲載します。 22## 言語および解釈 本ポリシーは、英語、日本語またはその他の言語で提供される場合があります。英語版および日本語版は、同一の個人情報取扱方法を説明することを意図しています。 不一致を発見した場合は、確認のため当社へ連絡してください。適用される強行法規に基づく解釈が優先されます。 23## お問い合わせ ### 株式会社ＭｅｄｉｃＴｒａｎｓｌａｔｅ **Eメール：** **所在地：** 〒650-0035 兵庫県神戸市中央区浪花町56 起業プラザひょうご内 ## Questions about your personal information? Contact MedicTranslate for access, correction, deletion, restriction, consent withdrawal or privacy complaint requests. [Contact MedicTranslate](mailto:info@medictranslate.com?subject=Privacy%20request) © 2026 株式会社ＭｅｄｉｃＴｒａｎｓｌａｔｅ · MedicTranslate Co., Ltd. [Home](https://www.medictranslate.com/) [Cookie Policy](https://www.medictranslate.com/cookie-policy/) [Terms](https://www.medictranslate.com/medictranslate-terms-of-use/) [Contact](mailto:info@medictranslate.com) --- ### [Terms of Use](https://www.medictranslate.com/medictranslate-terms-of-use/) **Published:** July 15, 2025 **Author:** @dmin@li **Content:** Terms of Use | MedicTranslate [Skip to main content](#main-content) Legal terms# Terms of Use These Terms govern access to MedicTranslate's website and the purchase and use of medical translation, interpreting, clinic coordination, medication-document and related services. Effective 19 September 2026 Version 3.6 English and Japanese [Contact MedicTranslate](mailto:info@medictranslate.com?subject=Terms%20of%20Use%20enquiry) ## Key contractual principles - **Defined service scope**The accepted quotation or order confirmation defines the work, timing and fee. - **Consumer rights preserved**Mandatory guarantees and remedies are not excluded. - **AI plus human validation**Approved technology may assist; human review applies where included in the service. - **Clear role boundaries**MedicTranslate supports communication and coordination. We do not provide clinical or legal advice, and applications are submitted by you in your own name. English 日本語 Both versions are intended to express the same agreement. See the Language section regarding interpretation. ### Scope and orders Your accepted quotation or confirmation defines the service, fee and delivery assumptions. ### Medical boundaries Language and coordination support does not replace healthcare, legal or regulatory advice. ### Bookings and refunds Cancellation, rescheduling and refund outcomes depend on work completed and committed costs. ### Mandatory rights Nothing removes consumer or other statutory rights that cannot lawfully be excluded. **Contents** Terms contents＋ Read these Terms together with the accepted quotation or order confirmation and the Privacy Policy. Service-specific conditions may apply to interpreting, urgent work, certification, appointment coordination or third-party professional services. 1## Acceptance and contractual framework These Terms of Use ("Terms") govern access to and use of the MedicTranslate website, customer portal and services supplied by 株式会社ＭｅｄｉｃＴｒａｎｓｌａｔｅ, trading as MedicTranslate ("MedicTranslate", "we", "us" or "our"). By submitting an enquiry, requesting a quotation, creating an account, uploading material, accepting a quotation, making a payment or using a service, you confirm that you have read and agree to these Terms and any service-specific terms incorporated into the applicable quotation, order confirmation, booking confirmation or statement of work. If you act for another individual or organisation, you warrant that you have authority to bind that person or organisation and to provide the information submitted. **Order of precedence**If documents conflict, the following order applies unless expressly agreed otherwise in writing: signed agreement or statement of work; accepted quotation or order confirmation; service-specific conditions; these Terms; website descriptions. 2## Eligibility, authority and minors You must be at least 18 years old and legally capable of entering into a contract to purchase services directly. A parent, legal guardian or other legally authorised representative may request services concerning a minor or another person who cannot contract independently. We may require evidence of identity, guardianship, consent or authority before accepting the request. Use of the website from a particular country does not mean that our services are lawful, suitable or available in every jurisdiction. You are responsible for complying with laws applicable to you. 3## Services and role of MedicTranslate MedicTranslate may provide medical and general document translation, AI-assisted translation with human validation, interpreting, appointment coordination, healthcare navigation, medication and customs-document support, document certification or notary coordination, and related administrative services. The precise scope, language pair, delivery format, timing, professional involvement and fee are those stated in the accepted quotation or order confirmation. MedicTranslate is a language, communication and coordination provider. Unless expressly stated in a separate written agreement, we are not a hospital, clinic, pharmacy, medical practitioner, legal practice, immigration adviser, customs authority, insurer or government agency. All applications, permits, and declarations are completed and submitted by the customer in their own name. MedicTranslate may provide translation, document review, factual information and procedural guidance, but does not prepare or submit government application documents on the customer's behalf, act as the customer's agent before Japanese authorities, or provide services reserved to licensed professionals under Japanese law. 4## Medical, legal and regulatory disclaimer MedicTranslate provides translation, document review, administrative coordination, and general informational support. Our website, communications, assessments, translations, interpretations, and support services do not constitute medical diagnosis, treatment, prescribing, pharmaceutical advice, legal advice, immigration advice, customs advice, customs approval, or regulatory approval. Any medication-import or customs assessment supplied by MedicTranslate is preliminary and non-binding. It is based solely on the information and documents supplied by the customer and on publicly available official guidance reviewed as at the source-access date stated in the assessment. It is not an official approval, permit, clearance decision, legal opinion, or binding interpretation issued by Japan's Ministry of Health, Labour and Welfare, the Narcotics Control Department, Japan Customs, a Regional Bureau of Health and Welfare, an airport authority, or any other government body. Where pharmacist review is included in a service, it is limited to medication identification, formulation details, strength, prescription information, dosage and quantity information appearing in the supplied documents, and document consistency. It does not constitute diagnosis, prescribing, treatment advice, an official regulatory determination, or a substitute for advice from the customer's treating medical practitioner or pharmacist. It does not create a pharmacist–patient or other clinical relationship. Medical assessment and treatment decisions remain solely with appropriately qualified healthcare professionals. Final legal, customs, immigration, tax, import, possession, inspection, clearance, release, refusal, seizure, disposal, and regulatory decisions remain solely with the relevant qualified adviser or government authority. You must not delay or disregard professional advice because of information supplied through our website or services. **Emergency use prohibited**MedicTranslate is not an emergency service. Do not use the website, email, portal or ordinary booking channels for a medical emergency. Contact the local emergency service or attend the nearest emergency department. 5## Quotations, orders and contract formation Website service descriptions are general information. A price displayed on the website applies to a service only where it is identified as the current price for that service at the time of ordering or is incorporated into the applicable checkout, quotation or order confirmation. Other website prices are indicative only. A contract is formed when we issue written acceptance, confirm a booking, commence work following your instruction, or receive payment against an accepted quotation, whichever occurs first. Quotations may be based on estimated word count, page count, language pair, document condition, urgency, formatting, certification, interpreter duration, travel or other disclosed assumptions. We may revise a quotation if the supplied material or requirements differ materially from those assumptions. Unless stated otherwise, a quotation expires on the date shown in it or, if no expiry date is shown, 14 days after issue. Where government, notary, apostille, courier, postage or other third-party supplier fees are separately identified as third-party charges, they are pass-through or confirmed costs and may change before the relevant third-party booking is made. Any courier or postage amount displayed as indicative, estimated or "from" pricing is provided for guidance only and is not included as a binding charge unless expressly stated in the applicable quotation or order confirmation. Actual courier charges may depend on destination, weight, dimensions, service level and applicable carrier surcharges. Where the final third-party charge differs from an indicative amount, we will state the updated amount before you confirm. Any priority, expedited, urgent or same-day fee, delivery target or service condition is governed by the price and conditions displayed or confirmed for the applicable service at the time of ordering and remains subject to availability. 6## Customer materials and instructions You must provide complete, accurate, legible and lawful materials and instructions, including the intended purpose, target language, required format, deadline, terminology preferences and any known clinical or regulatory context relevant to the service. You warrant that you have all rights, consents and lawful authority required to submit the materials and permit us and our authorised providers to process them for the requested service. You must not submit unnecessary personal information or material that infringes copyright, confidentiality, privacy, professional secrecy, court orders or other legal obligations. We are not responsible for errors, delay or additional cost caused by incomplete, inaccurate, illegible, ambiguous, corrupted or late materials or instructions. 7## Sensitive information and authorisations Where materials contain health, identity, financial, travel or other sensitive information, you confirm that submission is necessary for the requested service and that any required consent, notice or authority has been obtained. If information concerns another person, you must provide that person with access to our Privacy Policy where reasonably practicable and must not falsely represent your authority. We may pause work while authority, identity or consent is verified. 8## AI-assisted processing and human validation Approved artificial intelligence, machine translation, optical character recognition, terminology-management and document-processing tools may assist our workflow. Where human validation is included in the selected service, an authorised translator, reviewer, interpreter or other qualified person reviews the relevant output. Human validation reduces risk but does not guarantee that every output is error-free. Identifiable customer medical documents are not used to train MedicTranslate's own general-purpose AI models. Approved AI, OCR and machine-translation providers are selected and configured so customer content is not used for general-purpose model training, subject to the agreed service configuration and applicable law. AI tools do not independently diagnose, prescribe, recommend treatment or determine access to healthcare. 9## Delivery, review and acceptance Delivery dates are estimates unless a guaranteed deadline is expressly stated in writing. Time begins when we have received all required materials, instructions, approvals and payment. You must review deliverables promptly and notify us of any alleged error, omission or non-conformity with reasonable detail. Unless a different review period is stated in the quotation, correction requests should be submitted within 7 days after delivery. This review period does not remove any non-excludable statutory right. Changes to the source material, instructions, purpose, language, formatting or scope after work begins may be treated as additional work and may require a revised fee or delivery date. 10## Corrections and revisions Where a deliverable materially fails to conform to the accepted instructions because of our error, we will, subject to applicable law, use reasonable efforts to correct the affected portion without additional professional fee. Corrections do not include preference changes, new source content, changes in intended purpose, terminology not previously supplied, third-party edits, formatting changes outside the agreed scope or revisions required because the source was ambiguous or inaccurate. Certified, notarised, apostilled or otherwise finalised documents may require new third-party fees if they must be reissued. 11## Interpreting services Interpreter availability is not guaranteed until confirmed. You must provide accurate appointment details, expected duration, location or connection method, subject matter and language requirements. Interpreters facilitate communication and do not provide medical, legal or other professional advice. Participants remain responsible for verifying important clinical, legal, consent and procedural decisions. Bookings are charged for the confirmed minimum duration and may include preparation, travel, waiting time, overtime and expenses as stated in the quotation. If an appointment runs beyond the booked period, continued interpreter attendance is subject to availability and additional charges. Cancellation, rebooking, client lateness, clinic or venue delays and appointment overrun may incur additional charges as stated in the quotation or booking confirmation. Final interpreter availability is confirmed after booking. 12## Clinic, hospital and appointment coordination MedicTranslate may contact healthcare providers, request availability and transmit information authorised by you. We do not control whether a provider accepts a patient, offers a particular treatment, changes an appointment, requires additional documentation or charges separate fees. An appointment is not confirmed until written confirmation is issued by MedicTranslate or the healthcare provider. The healthcare provider is solely responsible for clinical assessment, diagnosis, treatment, consent, prescribing, billing and patient safety. 13## Medication, customs and travel-document support MedicTranslate may assist with translation, document review, administrative coordination, and preliminary informational assessment concerning medication, customs, personal import, and travel-related documentation. Applications for an Import Confirmation (Yunyu Kakunin-sho), an advance permit, or any other government approval are completed and submitted by the customer in their own name. MedicTranslate may translate supporting documents, explain the applicable procedure, and review the customer's completed paperwork before submission, but does not prepare or lodge the application on the customer's behalf and does not act as the customer's agent before any authority. Any assessment is based on the information and documents provided by the customer and the publicly available official sources reviewed as at the source-access date recorded in the assessment. MedicTranslate may revise, suspend, or withdraw an assessment if additional information is received, supplied information is incomplete or inaccurate, the medicine cannot be reliably identified, official guidance changes, or a relevant authority provides different instructions. MedicTranslate does not guarantee approval, entry, importation, possession, clearance, release, processing time, or acceptance by any government authority, airline, airport, courier, clinic, pharmacy, transit country, or other third party. Final decisions concerning whether medication may be imported, possessed, inspected, released, refused, seized, or disposed of are made solely by the relevant authorities. You are responsible for: - providing complete, accurate, current, legible, and authentic information and documents; - confirming the medicine name, active ingredients, formulation, strength, dosage, prescribed quantity, intended use, and traveller identity; - confirming that the quantity carried corresponds with the prescription and stated period of personal use; - completing and submitting any required application, permit request or declaration in your own name; - complying with applicable requirements in Japan and in any departure or transit jurisdiction; - checking airline and transport requirements; - complying with deadlines and requests issued by the relevant authorities; and - obtaining confirmation directly from the relevant authority where an official or binding determination is required. Practical suggestions, including retaining original labelled packaging and carrying prescriptions or supporting documents during travel, are recommendations unless expressly identified as legal requirements in the applicable official source. You must not travel with medication solely in reliance on a preliminary assessment, translation, draft document, website statement, or informal communication where official confirmation or permission is required. 14## Third-party professional services and subcontractors Where requested, we may coordinate services supplied by notaries, clinics, laboratories, couriers, apostille agents, lawyers or other independent professionals ("Third-Party Professionals"). Third-Party Professional acceptance, availability, professional judgement, fees and processing times are outside our control. Separate third-party terms may apply. We may collect third-party charges in advance or act as a disclosed coordinator. Unless expressly stated otherwise, the Third-Party Professional remains responsible for its own professional service. **Our own translators and interpreters**For clarity, translators, reviewers and interpreters engaged by MedicTranslate to perform a service that MedicTranslate has agreed to supply act as MedicTranslate's subcontractors, and MedicTranslate remains responsible for the performance of that service in accordance with these Terms, including clauses 24 and 25. This clause does not apply to those services. Where the accepted quotation or order confirmation expressly states that a particular professional is engaged directly by you, or that MedicTranslate acts only as an introducer or coordinator of that professional's service, that professional is a Third-Party Professional under this clause. 15## Fees, currency, taxes and payment You must pay the fees, taxes, expenses and third-party charges stated in the accepted quotation or order confirmation. Prices are stated in the currency shown and may exclude bank charges, foreign-exchange charges, withholding, consumption tax, GST, VAT or other applicable taxes unless expressly stated otherwise. Third-party charges collected or coordinated by us, including government, notary, apostille, courier and postage fees, are pass-through or confirmed costs where they are separately identified as third-party charges. They may change before the relevant third-party booking is made. Where such a change occurs before booking, we will state the updated amount before you confirm. Payment is due at the time stated in the quotation or invoice. We may require full or partial advance payment and may suspend work or withhold delivery while an amount is overdue. Payment providers, including Stripe, may apply their own terms and security checks. We do not ordinarily store complete payment-card numbers or security codes on our own servers. 16## Cancellations, rescheduling and refunds Cancellation and rescheduling rights depend on the service, timing, professional commitments and work already performed. - An assessment fee is refunded in full where MedicTranslate is unable to assess the case. Otherwise it is non-refundable once the assessment has begun, and is credited in full toward a MedicTranslate support package purchased within 90 days. - Translation or document work may be charged for work completed, committed professional time, non-recoverable third-party costs and administrative processing incurred before cancellation. - Interpreter and appointment bookings may be subject to minimum charges or cancellation fees stated in the quotation or booking confirmation. - Rebooking, client lateness, clinic or provider delays and appointment overrun may incur additional charges as stated in the quotation or booking confirmation. - Urgent, customised, certified, notarised or completed services may not be refundable except where required by law. Any refund will be made to the original payment method where reasonably practicable and may be reduced by lawful non-recoverable third-party or payment-processing costs. **Mandatory consumer rights preserved**Nothing in these Terms excludes, restricts or modifies a consumer guarantee, remedy or other right that cannot lawfully be excluded under applicable consumer law. 17## Privacy, confidentiality and data handling Personal information is handled in accordance with our Privacy Policy, which forms part of these Terms. Before submitting a prescription, medical record, doctor's letter, identification document, travel document, or other sensitive information, you must review the Privacy Policy and any privacy collection notice presented at the point of submission. Where consent is required, you must provide it through the applicable collection process before submitting the information. The Privacy Policy is the primary source of information about how we handle personal information, including the purposes of collection, authorised access, service providers, possible overseas access or processing, retention, deletion, access and correction rights, and available complaint channels. Where a privacy collection notice is presented at the point of submission, it sets out the matters relevant to that particular submission and should be read together with the Privacy Policy. Email and ordinary messaging services may involve security and confidentiality risks. You should use the secure upload or communication method provided by MedicTranslate where reasonably available. We apply confidentiality and access restrictions to customer materials and may disclose them only as reasonably necessary to authorised personnel, assigned professionals, approved service providers, healthcare organisations, advisers and authorities. Uploaded medical documents and completed translation outputs are removed from the active customer-service environment within 7 days after delivery or project closure, unless a different period is authorised or retention is required for legal, security, backup, dispute or continuing-service purposes. ### 17.2 Unpaid translation enquiries Files uploaded for unpaid or unclosed translation enquiries are automatically removed from our systems after 14 days. You are responsible for securely storing downloaded deliverables and for using an appropriate transmission method when sharing sensitive documents. 18## Acceptable use You must not use the website or services to: - violate any law, professional obligation, court order, sanction or export-control requirement; - submit unlawful, fraudulent, deceptive, defamatory, threatening, exploitative or infringing material; - impersonate another person or misrepresent authority, identity, medical condition or documentation; - obtain or facilitate false prescriptions, fraudulent certificates, unlawful medication importation or improper access to healthcare; - introduce malware, probe security, bypass access controls, scrape restricted content or disrupt systems; - use deliverables to mislead a healthcare provider, authority, insurer, employer or court; or - resell or systematically reproduce the service without written permission. We may investigate suspected misuse and may preserve or disclose relevant information where legally permitted or required. 19## Accounts and security You are responsible for maintaining the confidentiality of account credentials, access links and devices and for all activity undertaken through your account unless caused by our breach. You must notify us promptly of suspected unauthorised access, incorrect document delivery, compromised credentials or other security concerns. We may require password changes, multi-factor authentication, identity verification or other reasonable security steps. 20## Intellectual property The MedicTranslate name, logo, website, software, templates, design, workflow, databases, general glossaries and original content are owned by or licensed to MedicTranslate and protected by intellectual-property laws. Subject to full payment, you receive a non-exclusive licence to use the final deliverable for the purpose disclosed when ordering. Ownership of your source materials remains with you or the relevant rights holder. You grant us and our authorised providers a limited, non-exclusive licence to reproduce, process, translate, format and transmit customer materials solely to provide, secure and administer the requested service and meet legal obligations. Pre-existing tools, methods, terminology resources and know-how remain the property of their respective owners. De-identified terminology may be incorporated into internal glossaries as described in the Privacy Policy. 21## Third-party websites, platforms and communications The website or services may link to or rely on third-party platforms, including cloud, payment, booking, video, messaging, map, analytics and healthcare systems. Third parties operate under their own terms and privacy policies. We are not responsible for independent third-party content, availability, security or decisions, except to the extent liability cannot lawfully be excluded. Email and ordinary messaging channels may carry security risks. Use the secure upload or communication method made available for sensitive documents where practicable. 22## Service availability and changes We aim to provide reliable services but do not guarantee uninterrupted, error-free or universally available access. We may perform maintenance, modify features, replace providers, change workflows, restrict access or discontinue a service where reasonably necessary for security, compliance, quality, availability or business reasons. Where a material change affects an accepted order, we will use reasonable efforts to provide an appropriate alternative, revised timing or remedy required by law. 23## Events outside reasonable control We are not responsible for delay or failure caused by events beyond our reasonable control, including natural disaster, severe weather, epidemic, war, terrorism, civil disorder, government action, border restriction, labour dispute, telecommunications or cloud outage, cyberattack, utility failure, transport disruption, illness or unavailability of an independent professional. We will use reasonable efforts to mitigate the impact and resume the affected service. This clause does not exclude rights that cannot lawfully be excluded. 24## Warranties and disclaimers We will provide services with the level of care and skill required by applicable law and in substantial accordance with the accepted service description. Subject to non-excludable rights, we do not warrant that: - a translation or interpretation will be completely error-free or suitable for an undisclosed purpose; - a clinic, authority, court, airline, pharmacy, insurer or other third party will accept a document or request; - a particular professional, appointment, treatment, visa, import approval or regulatory outcome will be available; - third-party systems will operate without interruption; - website information will remain current for every jurisdiction; - a preliminary medication-import assessment is complete, error-free, or suitable for an undisclosed purpose; - publicly available official guidance will remain unchanged after the recorded source-access date; - an authority will interpret its rules in the same manner as MedicTranslate; - an authority will not request additional information, documents, inspection, clarification, permission, or professional advice; - a pharmacist review will identify every error, inconsistency, contraindication, or issue; or - a customer's travel, boarding, entry, medication possession, or customs clearance will proceed without interruption. 25## Limitation of liability Nothing in these Terms excludes or limits liability where exclusion or limitation is prohibited by law, including liability for fraud, wilful misconduct, gross negligence where it cannot be limited, death or personal injury caused by negligence where applicable, or breach of a non-excludable consumer guarantee. To the maximum extent permitted by law, MedicTranslate is not liable for indirect, consequential, special or punitive loss, loss of profit, revenue, opportunity, reputation or anticipated savings, or loss arising from an undisclosed intended use, third-party decision, customer error, inaccurate source material or failure to follow professional advice. To the maximum extent permitted by law, and only to the extent that the relevant loss was not caused by MedicTranslate's breach, negligence, wilful misconduct, or unlawful conduct, MedicTranslate is not responsible for loss, delay, expense, confiscation, refused importation, denied boarding, interrupted travel, missed transport, additional accommodation, authority fees, medical consequences, or other damage caused by incomplete, inaccurate, inconsistent, or late information supplied by the customer; changes in law or official guidance after the recorded source-access date; decisions, requests, delays, acts, or omissions of government authorities, airlines, airports, couriers, healthcare providers, notaries, translators, or other independent third parties; or the customer's failure to obtain required official confirmation, to submit a required application, or to follow applicable professional or authority instructions. Where liability may lawfully be limited, our aggregate liability arising from a particular service is limited, at our option where permitted, to re-supplying the affected service, paying the reasonable cost of re-supply, or refunding the amount paid for the affected service. Any monetary cap does not apply to the extent a court determines that applying it would be unlawful or unreasonable under mandatory law. 26## Customer responsibility and indemnity You are responsible for decisions made using the deliverables, for obtaining appropriate professional review where required and for ensuring that documents are suitable for their intended legal, clinical, customs, immigration, insurance or regulatory use. To the extent permitted by law, you indemnify MedicTranslate against third-party claims, losses and reasonable costs arising from your unlawful materials, lack of authority, infringement of third-party rights, fraudulent or prohibited use, or material breach of these Terms. This indemnity does not apply to the extent the loss was caused by MedicTranslate's breach, negligence or unlawful conduct. 27## Suspension and termination We may suspend or terminate access or an order where: - payment is overdue; - required information, consent or authority is not provided; - we reasonably suspect unlawful, fraudulent, unsafe or abusive use; - continued performance would breach law, professional obligations or provider requirements; - security or system integrity is at risk; or - you materially breach these Terms and fail to remedy the breach where it is capable of remedy. Termination does not affect accrued rights, payment obligations, confidentiality, intellectual property, liability provisions or clauses intended to survive termination. 28## Complaints and dispute resolution Please send service complaints to [info@medictranslate.com](mailto:info@medictranslate.com?subject=Service%20complaint) with the order reference, relevant facts and requested outcome. We will seek to acknowledge the complaint, investigate it and provide a substantive response within a reasonable period. Privacy complaints are handled under the Privacy Policy. Before commencing court proceedings, each party should attempt in good faith to resolve the dispute through direct discussion, except where urgent injunctive relief, a statutory complaint process or immediate legal action is reasonably necessary. 29## Changes to these Terms We may update these Terms for legal, regulatory, security, technical or operational reasons. The version published when an order is accepted generally applies to that order unless a change is required by law, agreed with you or is clearly beneficial and does not materially prejudice you. Material changes affecting ongoing accounts or services will be notified where required by law. 30## General legal provisions ### Assignment You may not transfer an order or these Terms without our written consent. We may transfer our rights and obligations as part of a genuine corporate restructuring or business transfer, subject to applicable law and privacy obligations. ### Severability If a provision is invalid or unenforceable, it will be read down to the minimum extent necessary or severed, and the remaining provisions continue. ### No waiver Failure or delay in enforcing a right is not a waiver of that right. ### Entire agreement The applicable accepted quotation, order confirmation, service-specific terms, Privacy Policy and these Terms constitute the agreement concerning the service, except for representations or rights that cannot lawfully be excluded. ### Electronic communications You consent to receiving contractual notices and service communications electronically, subject to applicable law. 31## Governing law and jurisdiction These Terms are governed by the laws of Japan, without excluding any mandatory consumer protection or other rights that apply regardless of that choice. Subject to any mandatory forum or statutory dispute right, the Kobe District Court has exclusive jurisdiction as the court of first instance over disputes arising from these Terms or the services. Nothing in this clause prevents a consumer from using a regulator, tribunal, court or dispute process available under mandatory law. 32## Language These Terms are provided in English and Japanese. Both versions are intended to express the same agreement. If there is an inconsistency, the Japanese version prevails to the extent permitted by applicable law. Mandatory rights under the law applicable to the customer are not affected. 33## Contact ### 株式会社ＭｅｄｉｃＴｒａｎｓｌａｔｅ — MedicTranslate Co., Ltd. **Email:** **Address:** 2F SMBC Kobe HQ Building (Hyogo Entrepreneurial Plaza) 56 Naniwamachi, Chuo-ku Kobe, Hyogo 650-0035 Japan **目次** 目次を表示＋ 本規約は、承諾済見積書または注文確認書およびプライバシーポリシーと併せてお読みください。通訳、緊急対応、認証、予約調整または第三者専門サービスには個別条件が適用される場合があります。 1## 規約への同意および契約関係 本利用規約（以下「本規約」）は、株式会社ＭｅｄｉｃＴｒａｎｓｌａｔｅ（以下「当社」）が提供するウェブサイト、顧客ポータルおよび各種サービスの利用条件を定めるものです。 問い合わせ、見積依頼、アカウント作成、資料のアップロード、見積の承諾、支払またはサービス利用を行うことにより、利用者は、本規約ならびに見積書、注文確認書、予約確認書または業務仕様書に含まれる個別条件を確認し、同意したものとします。 他の個人または法人を代理して利用する場合、利用者は、その者を法的に拘束し、情報を提供する権限を有することを表明し保証します。 **適用順位**書面間に矛盾がある場合、別段の書面合意がない限り、署名済契約書・業務仕様書、承諾済見積書・注文確認書、サービス固有条件、本規約、ウェブサイト記載の順で優先します。 2## 適格性、権限および未成年者 サービスを直接購入するには、18歳以上であり、かつ法的に契約を締結する能力を有している必要があります。 親、法定代理人その他法的に権限を有する代理人は、未成年者または自ら契約を締結することができない者に関するサービスを依頼することができます。当社は、依頼を受け付ける前に、本人確認、親権・後見関係、同意または代理権を証明する資料の提出を求める場合があります。 特定の国から本ウェブサイトを利用できることは、当社のサービスがすべての法域において適法、適切または利用可能であることを意味するものではありません。利用者は、自らに適用される法令を遵守する責任を負います。 3## サービスおよびMedicTranslateの役割 MedicTranslateは、医療文書および一般文書の翻訳、人による確認を伴うAI支援翻訳、通訳、予約調整、医療機関利用の支援、医薬品および税関関連書類の支援、文書認証または公証手続の調整、ならびにこれらに関連する事務サービスを提供する場合があります。 具体的な業務範囲、言語の組合せ、納品形式、時期、専門職の関与および料金は、承諾済見積書または注文確認書に記載された内容によります。 MedicTranslateは、言語、コミュニケーションおよび調整サービスの提供者です。別途の書面契約に明示されている場合を除き、当社は、病院、診療所、薬局、医療従事者、法律事務所、入国・在留手続の助言者、税関当局、保険者または政府機関ではありません。 すべての申請、許可申請および申告は、顧客本人の名義と責任において作成・提出されます。MedicTranslateは、翻訳、書類の確認、事実情報および手続上の案内を提供することがありますが、顧客に代わって政府への申請書類を作成または提出すること、日本の行政機関に対して顧客の代理人として行為すること、または日本法上、資格を有する専門職に限定される業務を提供することはありません。 4## 医療・法律・規制上の免責 MedicTranslateは、翻訳、書類の確認、事務調整および一般的な情報提供支援を行います。当社のウェブサイト、連絡、評価、翻訳、通訳および支援サービスは、医療上の診断、治療、処方、薬学的助言、法律上の助言、入国・在留に関する助言、税関に関する助言、税関による承認または規制上の承認を構成するものではありません。 MedicTranslateが提供する医薬品輸入または税関に関する評価は、いずれも予備的かつ法的拘束力のないものです。当該評価は、顧客から提供された情報および書類、ならびに評価書に記載された情報源アクセス日時点で確認した公開済みの公的ガイダンスのみに基づきます。これは、厚生労働省、麻薬取締部、日本税関、地方厚生局、空港当局その他の政府機関が発行する正式な承認、許可、通関判断、法的意見または拘束力のある解釈ではありません。 サービスに薬剤師による確認が含まれる場合、その確認は、提出書類に記載された医薬品の特定、剤形、含量・力価、処方情報、用量および数量情報、ならびに書類間の整合性の確認に限られます。これは、診断、処方、治療上の助言、正式な規制判断、または顧客の担当医師もしくは薬剤師による助言の代替となるものではありません。また、薬剤師と患者との関係その他の臨床上の関係を成立させるものではありません。 医療上の評価および治療に関する判断は、適切な資格を有する医療専門職のみが行うものです。法律、税関、入国・在留、税務、輸入、所持、検査、通関、引渡し、拒否、押収、廃棄および規制に関する最終判断は、該当する資格を有する専門家または政府機関のみが行います。 当社のウェブサイトまたはサービスを通じて提供された情報を理由として、専門家への相談を遅らせたり、その助言を無視したりしてはなりません。 **緊急時の利用禁止**MedicTranslateは緊急サービスではありません。医療上の緊急事態には、ウェブサイト、Eメール、ポータルまたは通常の予約手段を使用しないでください。現地の緊急通報先に連絡するか、最寄りの救急医療機関を受診してください。 5## 見積、注文および契約の成立 ウェブサイト上のサービス説明は一般的な情報です。ウェブサイトに表示された価格が特定のサービスに適用されるのは、注文時点における当該サービスの現行価格として明示されている場合、または該当する決済画面、見積書もしくは注文確認書に組み込まれている場合に限ります。その他のウェブサイト上の価格は参考価格にすぎません。 契約は、当社が書面で承諾を通知した時、予約を確定した時、利用者の指示に従って業務を開始した時、または承諾済見積書に基づく支払を受領した時のうち、最も早い時点で成立します。 見積は、推定語数、ページ数、言語の組合せ、文書の状態、緊急性、書式、認証、通訳時間、移動その他明示された前提条件に基づく場合があります。提供された資料または要件が当該前提と重要な点で異なる場合、当社は見積を改定することがあります。 別段の記載がない限り、見積は見積書に記載された日まで有効とし、有効期限の記載がない場合は発行日から14日後に失効します。 政府、公証、アポスティーユ、宅配便、郵送その他の第三者提供者の料金が第三者費用として別途明示されている場合、これらは実費転嫁または確定費用として取り扱われ、該当する第三者への正式な手配前に変更されることがあります。宅配便または郵送料金について、「参考」、「見積」または「～から」と表示された金額は案内目的のみであり、該当する見積書または注文確認書に明示的に含まれない限り、拘束力のある料金には含まれません。実際の宅配便料金は、配送先、重量、寸法、サービスレベルおよび配送業者の追加料金により異なる場合があります。最終的な第三者費用が参考金額と異なる場合、利用者が確定する前に更新後の金額を提示します。優先、迅速、緊急または当日対応の料金、納期目標またはサービス条件は、注文時に該当サービスについて表示または確認された価格および条件に従い、いずれも提供可能性を条件とします。 6## 顧客資料および指示 利用者は、予定する用途、対象言語、必要な形式、期限、用語上の希望、およびサービスに関連して把握している医療上または規制上の背景を含め、完全、正確、判読可能かつ適法な資料および指示を提供しなければなりません。 利用者は、資料を提出し、依頼されたサービスのために当社および当社が認めたサービス提供者が当該資料を処理するために必要なすべての権利、同意および適法な権限を有していることを表明し保証します。 不要な個人情報、または著作権、秘密保持義務、プライバシー、職務上の守秘義務、裁判所命令その他の法的義務に違反する資料を提出してはなりません。 不完全、不正確、判読不能、不明確、破損または遅延した資料もしくは指示に起因する誤り、遅延または追加費用について、当社は責任を負いません。 7## 要配慮情報および権限 資料に健康、本人確認、財務、渡航その他の機微な情報が含まれる場合、利用者は、その提出が依頼されたサービスのために必要であり、必要な同意、通知または権限を取得済みであることを確認するものとします。 情報が他の者に関するものである場合、合理的に可能な範囲で、その者が当社のプライバシーポリシーを確認できるようにしなければならず、また自らの権限について虚偽の表示をしてはなりません。 当社は、権限、本人確認または同意の確認が完了するまで、業務を一時停止することがあります。 8## AI支援処理および人による確認 承認された人工知能、機械翻訳、光学文字認識（OCR）、用語管理および文書処理ツールを、当社の業務工程の補助として使用する場合があります。 選択されたサービスに人による確認が含まれる場合、権限を有する翻訳者、レビュー担当者、通訳者その他の適格者が該当する出力を確認します。人による確認はリスクを低減しますが、すべての出力に誤りがないことを保証するものではありません。 顧客を特定できる医療文書は、MedicTranslate独自の汎用AIモデルの学習には使用しません。承認されたAI、OCRおよび機械翻訳の提供者は、合意されたサービス設定および適用法令に従い、顧客コンテンツが汎用モデルの学習に使用されないよう選定・設定されます。 AIツールが独自に診断、処方、治療の推奨または医療へのアクセス可否を決定することはありません。 9## 納品、確認および検収 保証された期限が書面で明示されている場合を除き、納品日は予定日です。所要期間は、必要なすべての資料、指示、承認および支払を当社が受領した時点から開始します。 利用者は、納品物を速やかに確認し、誤り、欠落または合意内容との不一致があると主張する場合は、合理的な詳細を添えて当社に通知しなければなりません。 見積書に別の確認期間が定められていない限り、修正依頼は納品後7日以内に提出してください。この確認期間は、法令上排除することのできない権利を制限するものではありません。 業務開始後に原資料、指示、用途、言語、書式または業務範囲が変更された場合、追加業務として扱い、料金または納期を改定することがあります。 10## 訂正および改訂 当社の誤りにより納品物が承諾済みの指示に重要な点で適合しない場合、適用法令に従い、影響を受ける部分を追加の専門業務料金なしで訂正するため合理的な努力を行います。 訂正には、表現上の好みによる変更、新たな原文内容、予定用途の変更、事前に提供されていない用語、第三者による編集、合意された範囲外の書式変更、または原資料が不明確もしくは不正確であったことにより必要となる改訂は含まれません。 認証済み、公証済み、アポスティーユ取得済みその他最終化済みの文書を再発行する必要がある場合、新たな第三者費用が発生することがあります。 11## 通訳サービス 通訳者の対応可否は、確定するまで保証されません。利用者は、予約の正確な詳細、予定所要時間、場所または接続方法、対象分野および言語要件を提供しなければなりません。 通訳者は意思疎通を支援するものであり、医療、法律その他の専門的助言を提供するものではありません。参加者は、重要な臨床、法的、同意および手続上の判断を自ら確認する責任を引き続き負います。 予約には、確定した最低利用時間に基づく料金が適用され、見積書に記載されている場合、準備、移動、待機時間、超過時間および実費が含まれることがあります。 予約時間を超過した場合、通訳者による継続対応は、対応可能性および追加料金を条件とします。 キャンセル、再予約、顧客の遅刻、診療所・会場側の遅延および予約時間の超過には、見積書または予約確認書に記載された追加料金が発生する場合があります。通訳者の最終的な対応可否は、予約後に確定されます。 12## 診療所、病院および予約調整 MedicTranslateは、医療提供者への連絡、空き状況の照会、および利用者が許可した情報の送信を行う場合があります。当社は、医療提供者が患者を受け入れるか、特定の治療を提供するか、予約を変更するか、追加書類を要求するか、または別途料金を請求するかを管理することはできません。 予約は、MedicTranslateまたは医療提供者から書面による確認が発行されるまで確定しません。 臨床評価、診断、治療、同意、処方、請求および患者安全については、医療提供者のみが責任を負います。 13## 医薬品、税関および渡航書類の支援 MedicTranslateは、医薬品、税関、個人輸入および渡航関連書類について、翻訳、書類の確認、事務調整および予備的な情報評価を支援する場合があります。 輸入確認証（Yunyu Kakunin-sho）、事前許可その他の政府承認に関する申請は、顧客本人の名義と責任において作成・提出されます。MedicTranslateは、添付資料の翻訳、適用される手続の説明、および提出前に顧客が記入済みの書類を確認することがありますが、顧客に代わって申請書を作成または提出することはなく、いかなる行政機関に対しても顧客の代理人として行為しません。 評価は、顧客から提供された情報および書類、ならびに評価に記録された情報源アクセス日時点で確認した公開済みの公的情報源に基づきます。追加情報を受領した場合、提供情報が不完全もしくは不正確な場合、医薬品を確実に特定できない場合、公的ガイダンスが変更された場合、または関係当局から異なる指示が示された場合、MedicTranslateは評価を改定、一時停止または撤回することがあります。 MedicTranslateは、政府機関、航空会社、空港、宅配便業者、診療所、薬局、経由国その他の第三者による承認、入国、輸入、所持、通関、引渡し、処理時間または受入れを保証しません。 医薬品の輸入、所持、検査、引渡し、拒否、押収または廃棄の可否に関する最終判断は、関係当局のみが行います。 利用者は、以下について責任を負います。 - 完全、正確、最新、判読可能かつ真正な情報および書類を提供すること。 - 医薬品名、有効成分、剤形、含量・力価、用量、処方数量、予定用途および渡航者の本人情報を確認すること。 - 携行する数量が処方内容および申告した個人使用期間に対応していることを確認すること。 - 必要な申請、許可申請または申告を自己の名義で作成し提出すること。 - 日本ならびに出発地または経由地の法域における適用要件を遵守すること。 - 航空会社および輸送に関する要件を確認すること。 - 関係当局が定める期限および要請を遵守すること。 - 正式または拘束力のある判断が必要な場合、関係当局から直接確認を得ること。 元のラベル付き包装を保持することや、渡航時に処方箋または補足書類を携行することなどの実務上の提案は、該当する公的情報源において法的要件として明示されている場合を除き、推奨事項です。 正式な確認または許可が必要な場合、予備的評価、翻訳、文書案、ウェブサイト上の記載または非公式な連絡のみに依拠して医薬品を携行して渡航してはなりません。 14## 第三者専門サービスおよび再委託先 依頼に応じ、当社は、公証人、診療所、検査機関、宅配便業者、アポスティーユ取扱事業者、弁護士その他の独立した専門家（以下「第三者専門家」）が提供するサービスを調整する場合があります。 第三者専門家による受任の可否、対応可能性、専門的判断、料金および処理期間は、当社の管理外です。第三者独自の条件が適用される場合があります。 当社は、第三者費用を事前に徴収し、または当社が調整者であることを明示したうえで調整を行う場合があります。別段の明示がない限り、第三者専門家は、自ら提供する専門サービスについて引き続き責任を負います。 **当社が手配する翻訳者および通訳者**明確化のため、MedicTranslateが提供することに合意したサービスを履行するためにMedicTranslateが起用する翻訳者、レビュー担当者および通訳者は、MedicTranslateの再委託先として業務を行い、MedicTranslateは、第24条および第25条を含む本規約に従い、当該サービスの履行について責任を負います。これらのサービスには、本条の第三者専門家に関する取扱いは適用されません。 承諾済見積書または注文確認書に、特定の専門家を利用者が直接起用すること、またはMedicTranslateが当該専門家のサービスについて紹介もしくは調整のみを行うことが明示されている場合、当該専門家は本条における第三者専門家となります。 15## 料金、通貨、税金および支払 利用者は、承諾済見積書または注文確認書に記載された料金、税金、費用および第三者費用を支払わなければなりません。 価格は表示された通貨で示され、別段の明示がない限り、銀行手数料、為替手数料、源泉徴収税、消費税、GST、VATその他の適用税が含まれていない場合があります。 政府、公証、アポスティーユ、宅配便および郵送料金を含め、当社が徴収または調整する第三者費用が第三者費用として別途明示されている場合、これらは実費転嫁または確定費用です。該当する第三者への正式な手配前に変更されることがあります。手配前に変更が生じた場合、利用者が確定する前に更新後の金額を提示します。 支払期限は、見積書または請求書に記載された時点とします。当社は、全部または一部の前払を求めることができ、未払金がある間、業務を一時停止し、または納品を留保することがあります。 Stripeを含む決済サービス提供者には、独自の利用条件およびセキュリティ確認が適用される場合があります。当社は通常、完全な決済カード番号またはセキュリティコードを自社サーバーに保存しません。 16## キャンセル、日程変更および返金 キャンセルおよび日程変更に関する権利は、サービスの種類、時期、専門職への確定済みの手配、および既に実施された業務によって異なります。 - MedicTranslateが案件を評価できない場合、評価料金は全額返金します。それ以外の場合、評価開始後は返金不可とし、90日以内に購入されたMedicTranslateのサポートパッケージ料金に評価料金の全額を充当します。 - 翻訳または文書関連業務については、キャンセル前に完了した業務、確保済みの専門職の時間、回収不能な第三者費用および発生済みの事務処理費用を請求する場合があります。 - 通訳および予約の手配には、見積書または予約確認書に記載された最低料金またはキャンセル料が適用される場合があります。 - 再予約、顧客の遅刻、診療所・サービス提供者側の遅延および予約時間の超過には、見積書または予約確認書に記載された追加料金が発生する場合があります。 - 緊急、個別仕様、認証済み、公証済みまたは完了済みのサービスは、法令上必要な場合を除き、返金の対象とならない場合があります。 返金は、合理的に実行可能な場合、元の支払方法に対して行い、法令上控除が認められる回収不能な第三者費用または決済処理費用を差し引く場合があります。 **強行法規上の消費者の権利は維持されます**本規約のいかなる定めも、適用される消費者法に基づき法的に排除することのできない消費者保証、救済その他の権利を排除、制限または変更するものではありません。 17## 個人情報、秘密保持およびデータ取扱い 個人情報は、本規約の一部を構成する当社プライバシーポリシーに従い取り扱います。 処方箋、診療記録、医師の書簡、本人確認書類、渡航書類その他の要配慮情報を提出する前に、プライバシーポリシーおよび提出時に表示される個人情報の取得に関する通知を確認してください。同意が必要な場合、情報の提出前に、該当する取得手続を通じて同意を行ってください。 個人情報の取扱いに関する事項（取得目的、アクセスを許可される者、サービス提供者、海外におけるアクセスまたは処理の可能性、保存期間、削除、開示および訂正の請求ならびに苦情の申出先を含みます。）は、主としてプライバシーポリシーに定めています。提出時に個人情報の取得に関する通知が表示される場合、当該通知には、当該提出に関連する事項が記載され、プライバシーポリシーと併せてお読みいただくものとします。 Eメールおよび通常のメッセージサービスには、セキュリティおよび秘密保持上のリスクが伴う場合があります。合理的に利用可能な場合は、当社が提供する安全なアップロードまたは通信方法をご利用ください。 顧客資料には秘密保持およびアクセス制限を適用し、必要な範囲で権限を有する担当者、専門職、承認されたサービス提供者、医療機関、専門アドバイザーおよび公的機関へ提供する場合があります。 アップロードされた医療文書および完成翻訳は、別の期間が承認された場合または法令、セキュリティ、バックアップ、紛争もしくは継続サービス上必要な場合を除き、納品または案件終了後7日以内に通常の顧客サービス環境から削除されます。 ### 17.2 未払い翻訳依頼 未払い又は未決済の翻訳依頼でアップロードされたファイルは、14日後に当社システムから自動的に削除されます。 利用者は、ダウンロードした納品物を安全に保管し、機微な文書を共有する際に適切な送信方法を使用する責任を負います。 18## 適正な利用 利用者は、本ウェブサイトまたはサービスを以下の目的で使用してはなりません。 - 法令、職業上の義務、裁判所命令、制裁措置または輸出管理上の要件に違反すること。 - 違法、詐欺的、欺瞞的、名誉毀損的、脅迫的、搾取的または権利を侵害する資料を提出すること。 - 他人になりすますこと、または権限、身元、健康状態もしくは書類について虚偽の表示をすること。 - 虚偽の処方箋、不正な証明書、違法な医薬品輸入または医療への不正なアクセスを取得し、またはこれらを助長すること。 - マルウェアを導入すること、セキュリティを調査・攻撃すること、アクセス制御を回避すること、制限されたコンテンツをスクレイピングすること、またはシステムを妨害すること。 - 医療提供者、行政機関、保険者、雇用主または裁判所を誤認させるために納品物を使用すること。 - 書面による許可なく、サービスを再販売し、または体系的に複製すること。 当社は、不正利用が疑われる場合に調査を行い、法令上許容され、または義務付けられる場合には、関連情報を保存または開示することがあります。 19## アカウントおよびセキュリティ 利用者は、アカウント認証情報、アクセスリンクおよび使用端末の機密性を維持する責任を負い、当社の契約違反に起因する場合を除き、利用者のアカウントを通じて行われたすべての活動について責任を負います。 不正アクセス、誤った文書の送付、認証情報の漏えいその他のセキュリティ上の懸念が疑われる場合、利用者は速やかに当社へ通知しなければなりません。 当社は、パスワードの変更、多要素認証、本人確認その他の合理的なセキュリティ措置を求める場合があります。 20## 知的財産権 MedicTranslateの名称、ロゴ、ウェブサイト、ソフトウェア、テンプレート、デザイン、業務フロー、データベース、一般用語集および独自コンテンツは、MedicTranslateが所有し、または適法に使用許諾を受けており、知的財産権に関する法令により保護されています。 料金の全額支払を条件として、利用者には、注文時に開示した目的のために最終納品物を使用する非独占的な利用権が付与されます。原資料の所有権は、利用者または該当する権利者に留保されます。 利用者は、依頼されたサービスの提供、安全確保および管理、ならびに法的義務の履行のみを目的として、当社および当社が認めたサービス提供者に対し、顧客資料を複製、処理、翻訳、整形および送信するための限定的かつ非独占的な利用権を付与します。 既存のツール、手法、用語資源およびノウハウは、それぞれの権利者に帰属します。匿名化された用語は、プライバシーポリシーに記載する範囲で社内用語集に組み込まれる場合があります。 21## 第三者ウェブサイト、プラットフォームおよび通信 本ウェブサイトまたはサービスは、クラウド、決済、予約、ビデオ、メッセージ、地図、分析および医療システムを含む第三者のプラットフォームへリンクし、またはこれらを利用する場合があります。 第三者には、それぞれ独自の利用条件およびプライバシーポリシーが適用されます。法令上責任を排除することができない範囲を除き、当社は、独立した第三者のコンテンツ、可用性、セキュリティまたは判断について責任を負いません。 Eメールおよび通常のメッセージ通信にはセキュリティ上のリスクが伴う場合があります。実務上可能な場合、機微な文書には当社が提供する安全なアップロードまたは通信方法を使用してください。 22## サービスの可用性および変更 当社は信頼性の高いサービス提供に努めますが、中断がないこと、誤りがないこと、またはすべての地域で常に利用可能であることを保証しません。 当社は、セキュリティ、法令遵守、品質、可用性または事業上の理由から合理的に必要な場合、保守を実施し、機能を変更し、サービス提供者を変更し、業務フローを変更し、アクセスを制限し、またはサービスを終了することがあります。 承諾済みの注文に重要な変更が影響する場合、当社は、適切な代替手段、改定後の時期または法令上必要な救済を提供するため合理的な努力を行います。 23## 合理的な支配を超える事象 当社は、自然災害、悪天候、感染症の流行、戦争、テロ、内乱、政府の措置、国境制限、労働争議、通信またはクラウドサービスの障害、サイバー攻撃、公共サービスの障害、交通の混乱、疾病または独立した専門家の対応不能など、当社の合理的な支配を超える事象に起因する遅延または履行不能について責任を負いません。 当社は、影響を軽減し、影響を受けたサービスを再開するため合理的な努力を行います。本条は、法令上排除することのできない権利を排除するものではありません。 24## 保証および免責事項 当社は、適用法令により求められる注意および技能の水準をもって、承諾済みのサービス内容に実質的に従ってサービスを提供します。 法令上排除することのできない権利を前提として、当社は以下を保証しません。 - 翻訳または通訳に一切の誤りがないこと、または開示されていない目的に適していること。 - 診療所、行政機関、裁判所、航空会社、薬局、保険者その他の第三者が文書または依頼を受け入れること。 - 特定の専門家、予約、治療、査証、輸入承認または規制上の結果が利用可能または取得可能であること。 - 第三者システムが中断なく稼働すること。 - ウェブサイト上の情報がすべての法域について常に最新であること。 - 予備的な医薬品輸入評価が完全で誤りがなく、または開示されていない目的に適していること。 - 公開されている公的ガイダンスが、記録された情報源アクセス日後も変更されないこと。 - 行政機関がMedicTranslateと同一の方法で規則を解釈すること。 - 行政機関が追加情報、追加書類、検査、説明、許可または専門的助言を求めないこと。 - 薬剤師による確認によって、すべての誤り、不整合、禁忌または問題が特定されること。 - 顧客の渡航、搭乗、入国、医薬品の所持または税関手続が中断なく進むこと。 25## 責任の制限 本規約のいかなる定めも、詐欺、故意による不正行為、法令上制限することのできない重過失、適用される場合の過失による死亡または人身傷害、または排除することのできない消費者保証への違反を含め、法令により責任の排除または制限が禁止される場合に、その責任を排除または制限するものではありません。 法令で認められる最大限の範囲において、MedicTranslateは、間接損害、結果的損害、特別損害もしくは懲罰的損害、利益、収益、機会、信用もしくは予想された節約の喪失、または開示されていない予定用途、第三者の判断、顧客の誤り、不正確な原資料もしくは専門家の助言に従わなかったことから生じる損失について責任を負いません。 法令で認められる最大限の範囲において、かつ、該当する損失がMedicTranslateの契約違反、過失、故意による不正行為または違法行為に起因しない限度において、MedicTranslateは、顧客が提供した情報が不完全、不正確、不整合または遅延していたこと、記録された情報源アクセス日後に法令または公的ガイダンスが変更されたこと、政府機関、航空会社、空港、宅配便業者、医療提供者、公証人、翻訳者その他の独立した第三者による判断、要請、遅延、作為もしくは不作為、または顧客が必要な公式確認を取得しなかったこと、必要な申請を行わなかったこと、もしくは適用される専門家または行政機関の指示に従わなかったことに起因する損失、遅延、費用、没収、輸入拒否、搭乗拒否、渡航中断、交通機関への乗り遅れ、追加宿泊費、行政機関への費用、医療上の結果その他の損害について責任を負いません。 責任を法的に制限できる場合、特定のサービスに起因する当社の責任総額は、法令で認められる範囲で当社の選択により、影響を受けたサービスの再提供、再提供に要する合理的な費用の支払、または当該サービスについて支払われた金額の返金に限定されます。 裁判所が金銭上の上限を適用することが強行法規上違法または不合理であると判断する範囲では、当該上限は適用されません。 26## 顧客の責任および補償 利用者は、納品物を使用して行う判断、必要な場合に適切な専門家による確認を受けること、ならびに文書が予定する法律、臨床、税関、入国・在留、保険または規制上の用途に適していることを確認する責任を負います。 法令で認められる範囲において、利用者は、利用者による違法な資料の提出、権限の欠如、第三者の権利侵害、詐欺的もしくは禁止された利用、または本規約の重大な違反から生じる第三者からの請求、損失および合理的な費用について、MedicTranslateを補償するものとします。 この補償義務は、損失がMedicTranslateの契約違反、過失または違法行為に起因する範囲には適用されません。 27## 利用停止および終了 当社は、以下の場合、アクセスまたは注文を一時停止または終了することがあります。 - 支払が期限を過ぎている場合。 - 必要な情報、同意または権限が提供されない場合。 - 違法、詐欺的、危険または濫用的な利用が合理的に疑われる場合。 - 履行を継続することが法令、職業上の義務またはサービス提供者の要件に違反する場合。 - セキュリティまたはシステムの完全性が危険にさらされる場合。 - 利用者が本規約に重大に違反し、是正可能な違反であるにもかかわらず是正しない場合。 終了は、既に発生した権利、支払義務、秘密保持義務、知的財産権、責任に関する条項または終了後も存続することが予定されている条項に影響を及ぼしません。 28## 苦情および紛争解決 サービスに関する苦情は、注文番号、関連する事実および希望する対応を記載のうえ、[info@medictranslate.com](mailto:info@medictranslate.com?subject=Service%20complaint)までお送りください。 当社は、合理的な期間内に苦情を受領した旨を通知し、調査を行い、実質的な回答を提供するよう努めます。プライバシーに関する苦情は、プライバシーポリシーに従って取り扱います。 裁判手続を開始する前に、各当事者は、緊急の差止救済、法令上の苦情申立手続または直ちに法的措置を講じることが合理的に必要な場合を除き、直接協議により誠実に紛争解決を試みるものとします。 29## 本規約の変更 当社は、法令、規制、セキュリティ、技術または業務上の理由により、本規約を更新することがあります。 原則として、注文が承諾された時点で公開されていた版が当該注文に適用されます。ただし、法令により変更が必要な場合、利用者と合意した場合、または利用者に明らかに有利であり、かつ重大な不利益を与えない変更である場合を除きます。 継続中のアカウントまたはサービスに影響する重要な変更については、法令により求められる場合に通知します。 30## 一般条項 ### 譲渡 利用者は、当社の書面による同意なく、注文または本規約上の地位を譲渡することはできません。当社は、適用法令およびプライバシー上の義務に従い、真正な企業再編または事業譲渡の一環として、当社の権利および義務を移転することができます。 ### 分離可能性 いずれかの条項が無効または執行不能である場合、その条項は必要最小限の範囲で限定的に解釈され、または分離され、その他の条項は引き続き有効とします。 ### 権利放棄の否定 権利の行使をしないこと、または行使が遅れたことは、当該権利の放棄を意味しません。 ### 完全合意 該当する承諾済見積書、注文確認書、サービス固有条件、プライバシーポリシーおよび本規約は、法令上排除することのできない表明または権利を除き、当該サービスに関する当事者間の合意を構成します。 ### 電子通信 利用者は、適用法令に従い、契約上の通知およびサービスに関する連絡を電子的方法で受領することに同意します。 31## 準拠法および管轄 本規約は日本法に準拠します。ただし、この法選択にかかわらず適用される強行的な消費者保護その他の権利を排除するものではありません。 強行的な裁判管轄または法定の紛争解決権が適用される場合を除き、本規約またはサービスに起因する紛争について、神戸地方裁判所を第一審の専属的合意管轄裁判所とします。 本条は、消費者が強行法規に基づき利用可能な規制機関、審判機関、裁判所または紛争解決手続を利用することを妨げるものではありません。 32## 言語 本規約は英語および日本語で提供されます。両言語版は、同一の合意内容を表すことを意図しています。 両言語版の内容に不一致がある場合、適用法令で認められる範囲において日本語版が優先します。顧客に適用される法令上の強行的な権利は影響を受けません。 33## 連絡先 ### 株式会社ＭｅｄｉｃＴｒａｎｓｌａｔｅ — MedicTranslate Co., Ltd. **メール:** **所在地:** SMBC神戸本部ビル2階（起業プラザひょうご） 〒650-0035 兵庫県神戸市中央区浪花町56 日本 ## Questions about these Terms? Contact MedicTranslate before ordering if you need clarification about service scope, fees, cancellation conditions, privacy or intended use. [Contact MedicTranslate](mailto:info@medictranslate.com?subject=Terms%20of%20Use%20enquiry) © 2026 株式会社ＭｅｄｉｃＴｒａｎｓｌａｔｅ · MedicTranslate Co., Ltd. [Home](https://www.medictranslate.com/)[Privacy Policy](https://www.medictranslate.com/privacy-policy/)[Cookie Policy](https://www.medictranslate.com/cookie-policy/)[Commercial Transactions](https://www.medictranslate.com/specified-commercial-transactions/)[Contact](https://www.medictranslate.com/contact-us/) --- ### [Contact Us - for Expert Medical Translation Support in Japan](https://www.medictranslate.com/contact-us/) **Published:** November 21, 2024 **Author:** ginipighost@gmail.com **Content:** ![Japan travel and healthcare support](https://www.medictranslate.com/wp-content/uploads/2026/09/portal-scaled.jpg) Kobe · Japan # Contact MedicTranslate Get support with medical translation, medication import requirements, interpreting, healthcare coordination and document services in Japan. ## What would you like to do? Choose the option that best suits your enquiry. **Send a written enquiry** Quotes, medication questions, translations and general support. **Book a 15-minute consultation** Speak directly with our team at a convenient time. Kobe Office ## MedicTranslate Japan Our Kobe-based team supports international residents, travellers and organisations requiring healthcare and language assistance in Japan. Japan Office 2F SMBC Kobe HQ Building Hyogo Entrepreneurial Plaza 56 Naniwamachi, Chuo-ku Kobe, Hyogo 650-0035, Japan Email [ info@medictranslate.com ](mailto:info@medictranslate.com) Phone [ +81 80 2453 8466 ](tel:+818024538466) Written enquiry ## Tell us what you need Complete the form below and provide a brief description of your situation. Our team can direct your enquiry to the appropriate MedicTranslate service. Please avoid sending detailed medical records or identification documents by ordinary email. [ Privacy Policy ](/privacy-policy/) Initial consultation ## Book a 15-minute consultation Select an available time below to speak directly with the MedicTranslate team. --- ### [About Us: Empowering Expats with Expert Health Services in Japan](https://www.medictranslate.com/about-us/) **Published:** November 21, 2024 **Author:** ginipighost@gmail.com **Content:** # About Us - [ Main-Page ](https://www.medictranslate.com/) - [ "Our Team" ](https://medictranslate.com/) ## Connecting Healthcare Across Borders MedicTranslate supports healthcare communication across language barriers in Japan. Based in Kobe, we provide medical translation, medical interpreting, medication-import documentation support, clinic appointment coordination and related document services for international residents, visitors, healthcare organisations and businesses. Our role is to support communication, documentation and administrative coordination. Medical care, diagnosis and clinical advice remain the responsibility of the clinic or healthcare professional chosen by the client. ## Our Approach MedicTranslate uses AI-assisted translation workflows together with human review and validation by experienced language professionals. Technology helps us process documents efficiently and consistently, while human reviewers check terminology, context, names, dates, measurements and document structure before delivery. The workflow and level of review depend on the document type, language pair and intended use. A Certificate of Translation can be provided where required, subject to the receiving organisation’s requirements. ## Japan-Based, International Support MedicTranslate is based in Kobe, Japan, with operational support from Australia and a network of approved translators and interpreters. Our principal language service is Japanese–English translation and interpreting. Selected additional language pairs may be supported through our approved professional network, subject to availability, document type and delivery requirements. Remote translation, medication-import support and document services are available to clients before arrival in Japan and across Japan. In-person interpreting and clinic coordination currently focus primarily on Kansai, including Hyogo, Osaka and Kyoto. ### Healthcare Workflow and System Integration MedicTranslate is developing secure workflows and technical capabilities to support structured medical translation and future integration with healthcare and administrative systems. Where required, translated information can be prepared in structured formats suitable for clinical and administrative workflows. Any direct system integration, API connection or electronic exchange is subject to technical assessment, security review, privacy requirements and agreement with the relevant healthcare organisation. MedicTranslate does not claim that every service is currently integrated directly with hospital electronic medical record systems. ## Why Kobe, Japan? Kobe provides a strong base for MedicTranslate because of its international community, healthcare sector and access to the wider Kansai region. From Kobe, we support clients and partner organisations across Hyogo, Osaka, Kyoto and other parts of Japan through a combination of in-person and remote services. ### Our Vision & Mission **Mission** To make healthcare communication in Japan clearer and more accessible across languages through reliable translation, interpreting, documentation and administrative coordination. **Vision** To become a trusted healthcare-language and technology partner connecting international patients, healthcare professionals and organisations across language barriers. Our Team ![SM](https://www.medictranslate.com/wp-content/uploads/2026/02/SM.jpg "SM – Medical Translation and Healthcare Support Services") Strategic Business Advisor ![AFH](https://www.medictranslate.com/wp-content/uploads/2026/02/AFH.jpeg "AFH – Medical Translation and Healthcare Support Services") Clinical Adviser ![AM](https://www.medictranslate.com/wp-content/uploads/2026/02/AM.jpeg "AM – Medical Translation and Healthcare Support Services") Founder ![Rie](https://www.medictranslate.com/wp-content/uploads/2026/02/RS.jpeg "RS – Medical Translation and Healthcare Support Services") Operations and Lead Translator ![Darren](https://www.medictranslate.com/wp-content/uploads/2026/02/DS.jpeg "Darren – Medical Translation and Healthcare Support Services") Business Development ![PK](https://www.medictranslate.com/wp-content/uploads/2026/02/PK-1.jpg "PK – Medical Translation and Healthcare Support Services") Technical Lead ![](https://www.medictranslate.com/wp-content/uploads/2026/02/AA.jpg "AA – Medical Translation and Healthcare Support Services") Project Coordinator ![YUZO](https://www.medictranslate.com/wp-content/uploads/2026/02/YUZO.jpg "YUZO – Medical Translation and Healthcare Support Services") Translation Team ![Irna](https://www.medictranslate.com/wp-content/uploads/2026/02/3Irna.jpg "Irna – Medical Translation and Healthcare Support Services") Customer Manager ![Matt](https://www.medictranslate.com/wp-content/uploads/2026/02/1Matt.jpg "Matt – Medical Translation and Healthcare Support Services") Technical Lead Our Values ## Our Values **Accuracy** We apply careful human review to support accurate, clear and consistent communication. **Privacy** We handle medical and personal information carefully and in line with our published Privacy Policy. **Human Support** Technology supports our work, but people remain responsible for review, communication and client support. **Transparency** We explain our scope, pricing and expected delivery time before work begins. ## Join Our Professional Network MedicTranslate works with experienced translators, interpreters, healthcare-language professionals and business partners who share our commitment to accurate, respectful and secure communication. We welcome enquiries from professionals with relevant language capability, healthcare-domain experience and a strong commitment to confidentiality and quality. [ Apply to Join Our Network ](https://www.medictranslate.com/partner/#Registration) ![Mockup-laptop3](https://www.medictranslate.com/wp-content/uploads/2024/11/Mockup-laptop3.webp "Mockup-laptop3 – Medical Translation and Healthcare Support Services") --- ### [Airport Customs Forms for Stress-Free Travel to Japan](https://www.medictranslate.com/airport-custom-form/) **Published:** November 21, 2024 **Author:** ginipighost@gmail.com **Content:** Travelling to Japan with medication? Check what you need before you go. [Check My Medication →](https://platform.medictranslate.com/) [WhatsApp Us](#) [Free Consultation](https://www.medictranslate.com/contact-us/) ✕ Japan Medication Import Support # Bringing *Medication* Into Japan: Documents and Customs Requirements Know exactly what paperwork you need in under 5 minutes. Some prescription medications require documentation before entering Japan. Get clear guidance on what paperwork and translations are required before you travel. [Check My Medication](https://platform.medictranslate.com/) [Book a Free Consultation](https://www.medictranslate.com/contact-us/) **1.** Select your language **2.** Enter medication details **3.** Review likely document needs Content reviewed against official MHLW and Narcotics Control Department guidance · Last updated 25 August 2026 ![Video thumbnail: travellers reviewing prescription documents before entering Japan](https://www.medictranslate.com/wp-content/uploads/2026/07/MT_video.jpg) Watch the guide Watch this short guide before travelling to Japan with medication. Healthcare-focused support Email support 5-minute free assessment Confidential document handling [When you need support](#situations) [Medication types](#medication-types) [Import rules](#rules) [Documents](#documents) [How it works](#process) [Packages](#support-packages) [FAQ](#faq) When you may need support ## When Do You Need a Medical Translation in Japan? You may need a Japanese translation of your prescription, doctor's letter, or medical records whenever documents must be understood by customs officials, clinics, pharmacies, or Japanese authorities. These are the most common situations travellers face. ![Customs inspection of traveller medication documents at a Japanese airport](https://www.medictranslate.com/wp-content/uploads/2026/06/Customs.jpg) Customs Inspection Customs officers may inspect medication on entry. Translated prescription documents can help relevant officials understand what you are carrying and why. Translation is supporting documentation only and does not guarantee clearance, approval or entry of the medication. ![Traveller attending a hospital visit in Japan with medical documents](https://www.medictranslate.com/wp-content/uploads/2026/06/traveller.jpg) Hospital Visits & Emergencies In clinic visits or emergencies, language barriers can delay treatment. Translated medication records help Japanese doctors respond quickly and accurately. ![Prescription medication refill support at a pharmacy in Japan](https://www.medictranslate.com/wp-content/uploads/2026/06/Meds.jpg) Pharmacy Refills Overseas prescriptions are usually not accepted directly by Japanese pharmacies. Translated records help explain your usual medication when you need a refill. ![Yunyu Kakunin-sho medication import application documents for Japan](https://www.medictranslate.com/wp-content/uploads/2026/06/Yunyu-kakunin-sho-scaled.jpg) Import Application (Yunyu Kakunin-sho) Advance-approval applications may require supporting medical documents to be prepared or translated before Japanese authorities will review them. ![Regulated medicines for pre-existing conditions](https://www.medictranslate.com/wp-content/uploads/2026/01/Pre-existing-conditions.jpg) Controlled & Regulated Medicines Many medications for ADHD, bipolar disorder, and neurological conditions are tightly regulated in Japan. Without advance checks and translated documentation, treatment can be interrupted unexpectedly. ![Traveller at airport checking luggage with medication](https://www.medictranslate.com/wp-content/uploads/2026/01/Airport-bag.jpg) Lost Luggage & Insulin Dependency When insulin or critical medication is lost in transit, replacement delays can become dangerous. Clear, translated documentation can determine how quickly help is available. **These situations are common and preventable.** Understanding the rules before you travel helps avoid unnecessary delays or complications at customs. Who this is for ## Common Medication Types We Assess Japan's rules focus on the active ingredients in a medication. These are common medication categories travellers ask us about before entering Japan. ADHD or Anxiety Medication Travelling with medication used for ADHD, anxiety, or sleep disorders. Diabetes / Insulin Travelling with insulin, glucose monitors, or diabetes supplies. Injectable Medication Bringing medication that requires syringes, injection pens, or needles, including safe needle-disposal requirements in Japan. Multiple Prescriptions Travelling with multiple prescription medications for long-term health conditions. Severe Allergies / EpiPen Travelling with emergency allergy medication such as an EpiPen. Cancer Treatment Carrying medication related to chemotherapy or ongoing cancer care. If your medication is not listed above, check your situation using the free self-assessment tool below. [Check My Medication](https://platform.medictranslate.com/) What you need to know ## Rules for Bringing Medication Into Japan Japan allows many medicines to be brought into the country for personal use, but the rules depend on the medication type, active ingredient, quantity, and whether the medicine is controlled or restricted. The requirements below reflect guidance published by Japan's [Ministry of Health, Labour and Welfare](https://www.mhlw.go.jp/english/). Personal Use Most prescription medications can be brought for personal use Most prescription medications can be brought for personal use in small quantities. 1-Month Supply Bringing more than a 1-month supply may require advance approval Bringing more than a 1-month supply may require advance approval, known as Yunyu Kakunin-sho. Banned Substances Some medications are restricted or prohibited in Japan Some medications, including certain ADHD or anxiety medications, are restricted or prohibited in Japan. [See the full prohibited and restricted medication list →](https://www.medictranslate.com/prohibited-medication-japan/) Documentation Carry a prescription or doctor's letter Carry a prescription or doctor's letter, with a Japanese translation if needed. Strict Regulations Restricted medications may be delayed, refused entry, or confiscated Restricted medications may be delayed, refused entry, or confiscated if required approvals or supporting documents are not available. Before you travel ## Preparing the Right Documents Before Your Trip The documents you need depend on your medication, quantity, and whether the medicine requires advance approval. 01 Prescription or Doctor's Letter Bring the original prescription or doctor's letter explaining the medication, dosage, and medical condition. 02 Japanese Translation Prepare a Japanese translation if your prescription or doctor's letter is not written in Japanese. 03 Import Certificate (Yunyu Kakunin-sho) Apply for a Yunyu Kakunin-sho, also known as a Yakkan Shoumei, if your medication or quantity requires advance approval. 04 Customs Declaration and Supporting Documents Present your medication and necessary supporting documents to customs officials when entering Japan if requested. Translation requirements ## When Do You Need a Japanese Translation? Medical documents issued outside Japan are usually written in your native language. Japanese authorities, customs officials, doctors, or pharmacists may need a Japanese translation to understand the medication and its purpose. A translation is likely needed when: - ✓You are submitting medical documentation as part of a Yunyu Kakunin-sho application - ✓Customs officials need to understand the medication you are carrying - ✓You have lost or need to refill your prescription while in Japan - ✓You need to speak with a doctor or visit a hospital in Japan ### Not sure what documents you need? Use the free assessment tool to check your medication and see what approvals or documents may be required before travelling to Japan. Takes under 5 minutes. [Check My Medication](https://platform.medictranslate.com/)Free assessment, no account required How it works ## 4 Simple Steps to Travel to Japan With Medication 1 Prepare Your Documents Gather your prescription, doctor's letter, medication details, dosage, and travel itinerary. 2 Check Your Medication Use the free assessment tool to understand whether documentation or advance approval may be required. 3 Prepare Supporting Documents Request translation, supporting-document guidance and review for customs or Yunyu Kakunin-sho requirements. 4 Travel With Clearer Documentation Carry translated documents and any required approval documents when entering Japan. [Check My Medication](https://platform.medictranslate.com/) MedicTranslate provides translation, supporting-document guidance and review of customer-completed paperwork. Any required application, permit or declaration is completed and submitted by you in your own name. MedicTranslate does not act as your agent before Japanese authorities. Final decisions remain solely with the relevant Japanese government bodies. Support packages ## Choose the Support That Fits Your Needs Select the level of support that best matches your situation and travel requirements. Applications, permits and declarations are completed and submitted by you in your own name. MedicTranslate may translate supporting documents, provide procedural guidance and review your completed paperwork, but does not prepare or lodge government applications on your behalf or act as your agent before Japanese authorities. Applying for a Yunyu Kakunin-sho? According to MHLW guidance, complete applications are normally issued within a few business days (excluding weekends and Japanese public holidays). Processing time is not guaranteed, and incomplete applications take longer, so start your assessment early. Language and notarisation availability is confirmed for your specific documents before you order. The complimentary consultation is provided in English. Admin Support Only $180 USD For travellers who already have translated medical documents, or will handle translation separately, and need procedural guidance, supporting-document templates and review of their completed medication-import paperwork. - ✓ Supporting-document templates and procedural guidance - ✓ Step-by-step instructions [Get Admin Support](https://platform.medictranslate.com/?package=admin) Prices and inclusions are subject to our [Terms of Use](https://www.medictranslate.com/medictranslate-terms-of-use/) and [Commercial Transactions](https://www.medictranslate.com/specified-commercial-transactions/). RecommendedComplete Import Package $249 USD Full administrative support with certified medical document translation — everything most travellers need. - ✓ Everything in Admin Support - ✓ Certified medical translation - ✓ Supporting-document templates and translated materials for you to review, complete and submit in your own name - ✓ Professional document review Admin Support $180 + one eligible Medical Translation block $120 = $300 separately; the $249 package reflects a $51 bundled saving. Includes up to one started 200-source-word medical translation block where suitable; additional translation and complex cases are quoted separately. [Get the Complete Package](https://platform.medictranslate.com/?package=complete) Prices and inclusions are subject to our [Terms of Use](https://www.medictranslate.com/medictranslate-terms-of-use/) and [Commercial Transactions](https://www.medictranslate.com/specified-commercial-transactions/). Complete + Notarisation $548 USD For special cases only: everything in the Complete Import Package plus official legal notarisation for formal requirements. - ✓ Everything in the Complete Import Package - ✓ Notarised translation support, where applicable - ✓ Legal authentication support, where applicable Complete Import Package $249 + Notarisation add-on $299. [Get Complete + Notarisation](https://platform.medictranslate.com/?package=notarization) Prices and inclusions are subject to our [Terms of Use](https://www.medictranslate.com/medictranslate-terms-of-use/) and [Commercial Transactions](https://www.medictranslate.com/specified-commercial-transactions/). Not sure which package is right for you? [Book the free consultation first →](https://www.medictranslate.com/contact-us/) Payment is processed in US dollars. MedicTranslate provides translation, supporting-document templates, procedural guidance and review of customer-completed paperwork. Applications, permits and declarations are completed and submitted by you in your own name. MedicTranslate does not prepare or lodge government applications on your behalf or act as your agent before Japanese authorities. We do not provide legal, immigration, customs or medical advice. Japanese import requirements and final decisions are determined solely by the relevant Japanese authorities and may change without notice. Final Decision Japanese authorities determine whether a medicine may be imported Bringing restricted medication without the correct documentation can result in confiscation, delays at entry, or in serious cases, detention and legal penalties. Final approval rests solely with Japanese government authorities. Common questions ## Frequently Asked Questions Answers to the most common concerns travellers have before visiting Japan with medication. I'm only visiting Japan for a week. Do I really need documentation?The length of your trip does not determine whether documentation is required. What matters is the type of medication, active ingredient, and quantity you bring. Some travellers may not need special procedures, while others may need supporting documents or advance approval. What happens if I don't translate my prescription?If customs officials or healthcare professionals cannot clearly understand your medication or why you are carrying it, they may ask for additional documentation. A prescription, doctor's letter, and Japanese translation can help explain the medication and its purpose. Will customs confiscate my medication?Customs officers may inspect medication when travellers enter Japan. If a medication is restricted, prohibited, or requires documentation that is not available, it may be delayed, refused entry, or confiscated. Serious cases may involve legal penalties. I am travelling soon. How long does the process take?It depends on your medication and what documentation is required. If advance approval is needed, the application must be reviewed by Japanese authorities before travel. Travellers should check as early as possible. Can my partner or family member carry my medication for me?Not always. Some controlled medicines must be carried by the traveller who has obtained permission. Do not assume another person can carry your medication for you. Can I mail my medication to Japan instead of carrying it with me?Mailing medication may be subject to different rules, especially for controlled substances. Some medicines cannot be mailed or transported by another person. Check the requirements before sending any medication. What if I run out of medication and need a refill in Japan?You may need to see a doctor in Japan. Prescriptions issued overseas may not be accepted by Japanese pharmacies. Carrying translated medical documents can help explain your medication history. Can I bring over-the-counter medication into Japan?Many over-the-counter medicines can be brought into Japan for personal use, but some ingredients common overseas may be restricted in Japan. Check the active ingredients before travelling. Some common cold and allergy products contain ingredients restricted in Japan. [See the prohibited and restricted medication list →](https://www.medictranslate.com/prohibited-medication-japan/) Do I need to print my translated documents?It is recommended to carry printed copies of important medical documents. Printed documents are easier to present during customs inspection or medical visits. Where can I find more information?For the most current and authoritative information, refer to official Japanese government sources such as the Ministry of Health, Labour and Welfare, the Narcotics Control Department, and Japan Customs before travelling. Official information ## Official Resources ### Always refer to official sources For the most current and authoritative information, always refer to official Japanese government websites before travelling. [Ministry of Health, Labour and Welfare (MHLW)](https://www.mhlw.go.jp/english/) [Narcotics Control Department (NCD)](https://www.ncd.mhlw.go.jp/en/) [Japan Customs](https://www.customs.go.jp/english/index.htm) [Japan National Tourism Organisation (JNTO)](https://www.jnto.go.jp/eng/) This page is informational content prepared by MedicTranslate Co., Ltd. (Kobe, Japan) and reviewed against published MHLW and Narcotics Control Department guidance. Last updated 25 August 2026. It does not constitute legal, immigration, customs, or medical advice. Multilingual support ## Assessment Form – Supported Languages Our free medication assessment tool is available in 13 languages. Select your language to get started. [ENEnglish](https://platform.medictranslate.com/?lang=en) [中文中文](https://platform.medictranslate.com/?lang=zh) [한한국어](https://platform.medictranslate.com/?lang=ko) [عالعربية](https://platform.medictranslate.com/?lang=ar) [ESEspañol](https://platform.medictranslate.com/?lang=es) [PTPortuguês](https://platform.medictranslate.com/?lang=pt) [FRFrançais](https://platform.medictranslate.com/?lang=fr) [DEDeutsch](https://platform.medictranslate.com/?lang=de) [ไทยไทย](https://platform.medictranslate.com/?lang=th) [VITiếng Việt](https://platform.medictranslate.com/?lang=vi) [हिहिन्दी](https://platform.medictranslate.com/?lang=hi) [IDBahasa Indonesia](https://platform.medictranslate.com/?lang=id) [TLTagalog](https://platform.medictranslate.com/?lang=tl) [Check My Medication](https://platform.medictranslate.com/)Free self-assessment, select your language on the platform to get started ## Travelling soon? We're here to help. Check your medication in under 5 minutes. [Check My Medication](https://platform.medictranslate.com/) [Book a Free Consultation](https://www.medictranslate.com/contact-us/) --- ### [Specified-Commercial-Transactions](https://www.medictranslate.com/specified-commercial-transactions/) **Published:** July 29, 2025 **Author:** @dmin@li **Content:** Specified Commercial Transactions Act Disclosure | MedicTranslate [Skip to main content](#main-content) Japanese commercial disclosure# Specified Commercial Transactions Information disclosed by MedicTranslate for online and distance transactions under Japan’s Act on Specified Commercial Transactions. Effective 19 August 2026 Version 3.3 English and Japanese [Contact MedicTranslate](mailto:info@medictranslate.com?subject=Commercial%20transaction%20enquiry) ## What this disclosure covers - **Seller identity**Legal entity, address and channels for requesting legally disclosable details. - **Fees and payment**Published rates, additional charges, payment methods and timing. - **Delivery and cancellation**Service timing, delivery, corrections, cancellation and refund rules. - **Consumer rights preserved**Mandatory statutory rights and remedies remain available. English 日本語 The Japanese version is the statutory Japanese disclosure. The English version is provided for reference. ### Registered seller MedicTranslate Co., Ltd., located in Kobe, Hyogo, Japan. ### Transparent charges Standard rates are published and the total price is shown before confirmation. ### Customised services Translation, interpreting and coordination conditions depend on the confirmed order. ### Legally qualified refunds Custom-service restrictions apply without removing non-excludable consumer rights. ## Specified Commercial Transactions Act Disclosure English reference version · Effective 19 August 2026 · Version 3.3 Seller / Service Provider株式会社ＭｅｄｉｃＴｒａｎｓｌａｔｅ (MedicTranslate Co., Ltd.) Responsible PersonDisclosed without delay upon request. Send a request to [info@medictranslate.com](mailto:info@medictranslate.com?subject=Request%20for%20responsible%20person%20details). Business Address2F SMBC Kobe HQ Building (Hyogo Entrepreneurial Plaza), 56 Naniwamachi, Chuo-ku, Kobe, Hyogo 650-0035, Japan Telephone NumberDisclosed without delay upon request. Send a request to [info@medictranslate.com](mailto:info@medictranslate.com?subject=Request%20for%20telephone%20details). Contact Email Website Services OfferedMedical and general document translation, AI-assisted translation with human validation, interpreting, appointment coordination, healthcare navigation, personalised medication assessments, medication and customs-document support, and related administrative services. Service FeesThe total service fee is displayed in the quotation, order confirmation or checkout page before the customer is bound to pay. Translation services use the published US dollar rate card referred to below unless a different currency or amount is expressly stated in the accepted quotation, order confirmation or checkout page. Medication assessments and medication-import support services may be billed in US dollars at the price displayed on the applicable service or checkout page before payment. Fees vary according to language pair, source volume, document condition, complexity, urgency, formatting, certification, interpreter duration, travel and third-party requirements. Where a service requires an individual quotation and a fixed price cannot reasonably be stated in advance, MedicTranslate provides the exact price electronically without delay upon request and before order confirmation. Published RatesStandard published rates for translation services, including per-language prices, priority-delivery surcharges and services quoted individually, are displayed on the Pricing & Estimates page at and on the relevant service pages. The rates displayed at the time of order apply. Certification, notarisation and other add-on services are always itemised in the quotation and are not included in the per-page translation rate unless expressly stated. Translation Quantity and Charging BasisNon-medical translation is charged per source page. Medical translation is charged per started 200 source-language words: 1–200 words is one chargeable block, 201–400 words is two blocks, and so on. Charges are based on the source document. Complex formatting, tables, handwritten content, poor-quality scans and specialist review may require an individual quotation, which is stated before order confirmation. Charges in Addition to Service FeesAny additional charge set by MedicTranslate, including interpreter travel, waiting time or overtime, courier or postage, certification, notarisation, apostille handling or other administrative charges, is displayed as a specific amount or a clear calculation basis before order confirmation. No undisclosed MedicTranslate-set surcharge will be added after confirmation. Separate charges imposed directly by a bank, card issuer, foreign-exchange provider, telecommunications provider, courier, clinic, government authority or other third party are outside MedicTranslate’s control and may also be payable by the customer. Applicable consumption tax or other taxes are included or identified as required by law. Payment MethodsCredit or debit card through Stripe and any other method expressly stated in the quotation or invoice, including bank transfer where offered. MedicTranslate does not ordinarily store full payment-card numbers or card security codes. Payment TimingWhere payment is taken by card at checkout, payment is due when the customer submits the confirmed order. Where bank transfer, invoice payment or a deposit is offered, the applicable due date and whether payment is required before work starts or before delivery are stated in the quotation, invoice or order confirmation. Work may be suspended and delivery withheld while an amount is overdue. Contract FormationA contract is formed when MedicTranslate confirms acceptance, confirms a booking, commences work following the customer’s instruction, or receives payment against an accepted quotation, whichever occurs first. For an online checkout order, the customer is shown the applicable service or quantity, total price, payment terms, delivery timing and cancellation or refund conditions before submitting the order. Service Delivery TimingThe estimated delivery or service date is shown before order confirmation or in the accepted quotation. For translation services, standard delivery is normally within 72 hours and priority delivery is normally within 48 hours, subject to availability. Turnaround commences only after MedicTranslate has received the complete, legible source documents, confirmed the scope of work, and received any required payment. 24-hour and same-day delivery is available only by individual quotation and is subject to confirmation. Delivery dates are estimates unless expressly guaranteed in writing. Where an application to Japanese authorities is involved, processing time is determined solely by the relevant authority and is not guaranteed. Delivery MethodDigital deliverables are normally supplied through the designated customer portal, secure link or email. Interpreting and appointment-coordination services are supplied at the confirmed time and by the confirmed attendance or connection method. Application / Order PeriodOrders may be placed while the service is displayed as available. Quotations expire on the date stated in the quotation or, if no expiry is stated, 14 days after issue. Indicative Estimates and Price SimulationsFigures produced by any price simulator, estimator or calculator on MedicTranslate websites, including currency conversions, are indicative only and do not constitute a quotation, an offer or a binding price. Currency conversions use daily reference rates and may differ from the rate applied by the customer’s card issuer or bank. The binding price for any order is the price stated in the accepted quotation, order confirmation or checkout page. Cancellations and ReschedulingCancellation and rescheduling conditions depend on the service, notice period, work already completed and professional or third-party commitments. Translation work may be charged for work already performed and non-recoverable costs. For interpreter, appointment or other booked services, any MedicTranslate-set cancellation fee, minimum charge or rescheduling fee is disclosed before order confirmation as a specific amount or a clear calculation basis, together with the applicable notice period. If no such fee is disclosed before confirmation, no undisclosed MedicTranslate-set cancellation fee will be charged. Third-party cancellation charges may still apply where they were disclosed as part of the confirmed order. Returns and RefundsBecause services and digital deliverables are customised, physical returns do not apply. The applicable cancellation and refund conditions are shown before order confirmation and are also governed by the accepted quotation and the Terms of Use. Urgent, completed, certified, notarised or customised services may be non-refundable to the extent disclosed before confirmation, except where a refund or other remedy is required by law. Nothing excludes any mandatory consumer right or remedy. CorrectionsIf a deliverable materially fails to conform to the accepted instructions because of MedicTranslate’s error, the affected portion will be corrected within a reasonable period without additional professional fee, subject to the Terms of Use. Correction requests should ordinarily be submitted within 7 days after delivery. Interpreter Overtime and Waiting TimeInterpreter bookings are charged for the confirmed minimum duration. Additional waiting time, overtime, travel or expenses may be charged at the rate stated before confirmation. Continued attendance beyond the booked period is subject to interpreter availability. Appointment CoordinationAn appointment is not confirmed until written confirmation is issued by MedicTranslate or the healthcare provider. The healthcare provider may accept, refuse, reschedule or impose its own requirements and fees. MedicTranslate does not guarantee access to treatment or a particular clinical outcome. Medication / Customs SupportMedication assessments and medication/customs support are preliminary and informational. MedicTranslate does not guarantee approval, importation, customs clearance, entry, processing time or acceptance by an authority, airline, courier, clinic or pharmacy. Customers must verify current official requirements before travelling or submitting an application. Digital File HandlingUnless a different period is authorised or retention is required for legal, security, backup, dispute or continuing-service purposes, uploaded medical documents and completed translation outputs are removed from the active customer-service environment within 7 days after delivery or project closure. Personal InformationPersonal information is handled in accordance with the [Privacy Policy](https://www.medictranslate.com/privacy-policy/). Terms Applicable to OrdersThe [Terms of Use](https://www.medictranslate.com/medictranslate-terms-of-use/), accepted quotation, order confirmation and any service-specific conditions apply to each order. If they conflict, the order of precedence stated in the Terms of Use applies. Electronic CommunicationsCustomers consent to receiving quotations, order confirmations, invoices, delivery notices and other contractual communications electronically, subject to applicable law. Transitional Provision — Pricing Effective 10 August 2026The revised published translation rate card effective from 10 August 2026 applies to orders confirmed on or after that date. Quotations issued before 10 August 2026 are honoured at their stated prices until their stated expiry date or, if no expiry is stated, for 14 days after issue, in accordance with the Application / Order Period above. Version 3.3 updates this disclosure to reflect the medication assessment services currently offered and does not retrospectively alter the terms of previously accepted quotations or orders. Special ConditionsServices are not intended for medical emergencies and do not constitute medical, legal, immigration, customs or regulatory advice. Third-party services may be subject to separate terms and availability. **Important**This page supplements, and must be read together with, the accepted quotation or order confirmation, the Terms of Use and the Privacy Policy. ## 特定商取引法に基づく表記 適用開始日：2026年8月19日 バージョン：3.3 販売事業者株式会社ＭｅｄｉｃＴｒａｎｓｌａｔｅ 運営責任者請求があった場合、遅滞なく開示します。[info@medictranslate.com](mailto:info@medictranslate.com?subject=%E9%81%8B%E5%96%B6%E8%B2%AC%E4%BB%BB%E8%80%85%E6%83%85%E5%A0%B1%E3%81%AE%E9%96%8B%E7%A4%BA%E8%AB%8B%E6%B1%82) までご請求ください。 所在地〒650-0035 兵庫県神戸市中央区浪花町56 三井住友銀行神戸本部ビル2階 起業プラザひょうご内 電話番号請求があった場合、遅滞なく開示します。[info@medictranslate.com](mailto:info@medictranslate.com?subject=%E9%9B%BB%E8%A9%B1%E7%95%AA%E5%8F%B7%E3%81%AE%E9%96%8B%E7%A4%BA%E8%AB%8B%E6%B1%82) までご請求ください。 お問い合わせ先 ウェブサイト 提供する役務医療・一般文書翻訳、AI支援翻訳および人による確認、通訳、予約調整、医療機関受診支援、医薬品に関する個別評価、医薬品・税関関連書類支援ならびに関連事務サービス。 役務の対価役務の対価の総額は、お客様が支払義務を負う前に、見積書、注文確認書または決済画面に表示します。翻訳サービスの料金は、承諾された見積書、注文確認書または決済画面に別段の通貨または金額が明示されていない限り、下記「料金の公表」に定める米ドル建ての公表料金に基づきます。医薬品に関する個別評価サービスおよび医薬品輸入サポートサービスは、該当するサービスページまたは決済画面に支払前に表示される価格に基づき、米ドルで決済される場合があります。料金は、言語ペア、原文の分量、原稿の状態、難易度、緊急性、書式、認証、通訳時間、移動および第三者要件等により異なります。個別見積りが必要で事前に固定価格を合理的に表示できない役務については、請求があった場合、注文確定前に正確な金額を電子的な方法で遅滞なく提示します。 料金の公表翻訳サービスの標準料金（言語別料金、優先納品の割増料金および個別見積りとなるサービスを含みます）は、料金・お見積りページ（）および各サービスページに表示します。ご注文時に表示された料金が適用されます。証明書発行、公証その他の付帯サービスは、見積書に必ず個別に明記し、明示的な記載がない限りページ単価には含まれません。 翻訳料金の算定基準一般文書（非医療文書）の翻訳は原文1ページ単位で算定します。医療文書の翻訳は原文の200ワードごとの開始ブロック単位で算定し、1～200ワードを1ブロック、201～400ワードを2ブロックとして、以後同様に算定します。料金は原文（ソース文書）に基づきます。複雑な書式、表、手書き原稿、判読困難なスキャン原稿および専門的な確認作業は個別見積りとなる場合があり、注文確定前に提示します。 役務の対価以外に必要な費用通訳者の移動・待機・延長費用、配送・郵送、認証、公証、アポスティーユ取扱いその他当社が設定する追加費用がある場合、その具体的な金額または明確な算定方法を注文確定前に表示します。注文確定後に、事前に開示していない当社設定の追加料金を加算することはありません。銀行、カード発行会社、為替・送金事業者、通信事業者、配送業者、医療機関、行政機関その他第三者が直接課す費用は当社の管理外であり、お客様の負担となる場合があります。消費税その他の税金は、法令に従い表示価格に含めるか、必要に応じて明示します。 支払方法Stripeを通じたクレジットカード・デビットカード決済、および見積書または請求書に明記されたその他の方法（提供される場合の銀行振込を含みます）。当社は通常、完全なカード番号またはセキュリティコードを保存しません。 支払時期決済画面でカード決済を行う場合、確定した注文を送信する時点で支払期限が到来します。銀行振込、請求書払いまたは一部前払を提供する場合は、支払期日および業務開始前または納品前の支払が必要かどうかを、見積書、請求書または注文確認書に表示します。未払がある場合、業務または納品を停止することがあります。 契約の成立時期当社が申込みを承諾した時、予約を確定した時、利用者の指示に基づき業務を開始した時、または承諾済見積に対する支払を受領した時のうち、最も早い時点で契約が成立します。オンライン決済による注文では、注文送信前に、対象役務または数量、総額、支払条件、提供時期およびキャンセル・返金条件を確認できるよう表示します。 役務の提供時期役務の提供予定日は、注文確定前または承諾された見積書に表示します。翻訳サービスの標準納期は通常72時間以内、優先納期は通常48時間以内（対応可否による）です。納期は、判読可能な完全な原文書類の受領、作業範囲の確認、および必要なお支払いの受領の後に起算します。24時間以内・当日納品は個別見積りによる場合に限り、対応可否の確認を要します。納期は、書面で明示的に保証した場合を除き、目安です。日本の行政機関への申請を伴う場合、処理期間は当該機関が決定するものであり、保証されません。 提供方法翻訳等のデジタル納品物は、指定顧客ポータル、安全なリンクまたはEメールにより提供します。通訳および予約調整は、確定した日時および出席・接続方法で提供します。 申込有効期間サービスが受付可能として表示されている期間、申込みが可能です。見積書は記載された有効期限まで有効です。有効期限の記載がない場合、発行後14日間有効です。 概算シミュレーションについて当社ウェブサイト上の料金シミュレーター、概算計算機等が表示する金額（通貨換算を含む）は、あくまで参考値であり、見積り、申込みの誘引の承諾または拘束力のある価格を構成するものではありません。通貨換算には日次参照レートを使用しており、お客様のカード発行会社または金融機関が適用するレートと異なる場合があります。各注文の確定価格は、承諾された見積書、注文確認書または決済画面に記載された価格とします。 キャンセル・日程変更条件は、サービス内容、通知時期、実施済業務および専門職・第三者への確定済手配によります。翻訳業務では、実施済作業および回収不能費用を請求する場合があります。通訳、予約その他の予約制サービスについて、当社が設定するキャンセル料、最低料金または日程変更料がある場合は、適用される通知期限とともに、その具体的な金額または明確な算定方法を注文確定前に表示します。注文確定前に当社設定の料金が開示されていない場合、事前に開示していないキャンセル料を請求することはありません。確定注文の一部として開示された第三者のキャンセル費用は別途発生する場合があります。 返品・返金個別制作された役務およびデジタル納品物には物理的な返品はありません。適用されるキャンセル・返金条件は注文確定前に表示し、承諾済見積書および利用規約にも従います。緊急、完了済、認証、公証または個別制作サービスは、注文確定前にその旨が開示されている範囲で返金対象外となる場合があります。ただし、法令上返金その他の救済が必要な場合を除きます。強行法規上の消費者の権利または救済は排除されません。 訂正対応当社の誤りにより納品物が承諾済指示に重大に適合しない場合、利用規約に従い、合理的期間内に影響部分を追加の専門作業料なしで訂正します。訂正依頼は通常、納品後7日以内に提出してください。 通訳の延長・待機通訳予約には確定済最低時間の料金が適用されます。待機、延長、移動または経費について、注文確定前に示した料金が追加される場合があります。予約時間を超える対応は、通訳者の空き状況によります。 予約調整当社または医療機関から書面の確定通知が発行されるまで予約は確定しません。医療機関は、患者受入れ、予約変更、独自要件または別料金を決定できます。当社は治療へのアクセスまたは臨床結果を保証しません。 医薬品・税関支援医薬品に関する個別評価および医薬品・税関支援は、予備的かつ情報提供を目的とするものです。当社は、行政機関、航空会社、配送業者、医療機関または薬局による承認、輸入、通関、入国、処理期間または受理を保証しません。利用者は、渡航または申請前に最新の公式要件を確認する必要があります。 電子ファイルの取扱い別の期間が承認された場合、または法令、セキュリティ、バックアップ、紛争もしくは継続サービス上の保存が必要な場合を除き、アップロードされた医療文書および完成翻訳は、納品または案件終了後7日以内に通常の顧客サービス環境から削除されます。 個人情報の取扱い個人情報は、当社の[プライバシーポリシー](https://www.medictranslate.com/privacy-policy/)に従い取り扱います。 注文に適用される条件各注文には、[利用規約](https://www.medictranslate.com/medictranslate-terms-of-use/)、承諾済見積書、注文確認書およびサービス固有条件が適用されます。内容が抵触する場合、利用規約に定める優先順位によります。 電子的な通知利用者は、適用法令に従い、見積、注文確認、請求、納品通知その他契約上の連絡を電子的に受領することに同意します。 経過措置（新料金の適用開始日：2026年8月10日）2026年8月10日に適用開始となった翻訳の公表料金は、同日以降に確定した注文に引き続き適用します。2026年8月10日より前に発行された見積書は、その記載価格により、見積書に記載された有効期限まで（有効期限の記載がない場合は発行後14日間）有効とします。上記「申込有効期間」の定めに従います。バージョン3.3は、現在提供している医薬品に関する個別評価サービスを反映するため表記を更新するものであり、既に承諾された見積書または注文の条件を遡及的に変更するものではありません。 特別条件本サービスは医療上の緊急事態を対象とせず、医学的、法律、入管、税関または規制上の助言を構成しません。第三者サービスには独自の条件および空き状況が適用される場合があります。 **重要事項**本表記は、承諾済見積書または注文確認書、利用規約およびプライバシーポリシーと併せて適用されます。 ## Need a statutory disclosure detail? Send a request by email. Details that may lawfully be supplied upon request will be disclosed without delay. [Request Information](mailto:info@medictranslate.com?subject=Specified%20commercial%20transaction%20disclosure%20request) © 2026 株式会社ＭｅｄｉｃＴｒａｎｓｌａｔｅ · MedicTranslate Co., Ltd. [Home](https://www.medictranslate.com/)[Privacy Policy](https://www.medictranslate.com/privacy-policy/)[Terms of Use](https://www.medictranslate.com/medictranslate-terms-of-use/)[Contact](mailto:info@medictranslate.com) --- ### [Cookie Policy - Medical Translation and Healthcare Support Services](https://www.medictranslate.com/cookie-policy/) **Published:** August 16, 2025 **Author:** @dmin@li **Content:** Cookie Policy | MedicTranslate [Skip to main content](#main-content) Cookies & consent# Cookie Policy This Policy explains which cookies and similar technologies MedicTranslate may use, why they are used, and how visitors can accept, reject or change non-essential technologies. Effective 19 August 2026 Version 3.1 English and Japanese [Cookie Settings](#) ## Our cookie principles - **Essential only by default**Non-essential technologies require prior consent. - **Equal choice**Visitors should be able to reject non-essential cookies as easily as accepting them. - **No medical document analytics**Uploaded documents and translated content must not be intentionally sent to public-page analytics. - **Consent can be changed**Non-essential preferences may be changed or withdrawn later. English 日本語 The English and Japanese versions are intended to describe the same cookie practices. ### Essential Security, consent, sessions, forms and core website functions. ### Analytics Public-page measurement only after consent. ### Advertising measurement Campaign attribution only where enabled and consented. ### User control Accept, reject or change non-essential categories. **Contents** Policy contents＋ MedicTranslate uses a consent-first approach: essential technologies may operate where necessary, while analytics, advertising and other non-essential technologies require prior consent. 1## About this Cookie Policy This Cookie Policy explains how 株式会社ＭｅｄｉｃＴｒａｎｓｌａｔｅ, trading as MedicTranslate (“MedicTranslate”, “we”, “us” or “our”), uses cookies and similar technologies on its public website, customer-facing forms and related online services. This Policy should be read together with our [Privacy Policy](https://www.medictranslate.com/privacy-policy/) and [Terms of Use](https://www.medictranslate.com/medictranslate-terms-of-use/). It does not apply to cookies independently placed by third-party websites that you visit through external links. 2## What cookies and similar technologies are Cookies are small text files stored on a browser or device when a website is visited. They may recognise a browser, remember preferences, maintain a session, support security, measure website use or help deliver particular features. Similar technologies may include local storage, session storage, pixels, software development kits, tags, scripts, device identifiers and server-side event records. Some technologies are operated directly by MedicTranslate. Others are operated by approved service providers acting under their own legal and contractual responsibilities. 3## How we classify technologies We classify cookies and similar technologies by purpose: - **Essential:** required for security, consent management, network operation, forms, authentication, sessions and core website functions. - **Functional:** remember optional preferences or enable enhanced features that are not strictly necessary. - **Analytics:** help us understand how public pages are used, identify errors and improve performance. - **Advertising and measurement:** support campaign attribution, conversion measurement or advertising-related functionality where enabled. A technology may perform more than one function. Where there is uncertainty, we classify it according to the more privacy-sensitive purpose. 4## Consent and legal basis Essential technologies may operate without consent where they are strictly necessary to provide a service requested by the user or to maintain security. Functional, analytics, advertising and other non-essential technologies are activated only after the required consent has been obtained through our cookie controls. Users must be able to reject non-essential technologies as easily as they can accept them. Withholding or withdrawing consent does not prevent access to the core public website, although some optional functions may be unavailable. Consent may be withdrawn at any time through the “Cookie Settings” control or by clearing browser data. Withdrawal does not affect processing that occurred lawfully before withdrawal. **MedicTranslate standard**We apply prior opt-in consent to non-essential technologies across the website rather than limiting this control only to visitors in particular regions. 5## Cookies and services currently used The technologies that may currently be used are summarised below. The exact cookie name, duration and availability may vary according to browser, device, page, consent choice and provider configuration. CategoryProvider / technologyPurposeTypical duration EssentialCookie preference recordStores the user’s cookie choices and prevents repeated consent prompts.Up to 30 days, or the configured consent period EssentialGoogle reCAPTCHA / `_GRECAPTCHA`Helps protect forms and services against spam, abuse and automated submissions.Up to approximately 179 days, depending on Google configuration EssentialWordPress, security, form and session technologiesSupport website administration, security, sessions, load balancing, forms and authenticated functions where used.Session or as configured AnalyticsGoogle Analytics 4 / `_ga`, `_ga_*`, `_gid`, `_gat*`Measures public-page use, sessions, traffic sources, device categories and performance.From about 1 minute to 2 years, depending on the cookie and configuration AnalyticsMicrosoft ClarityHelps us understand public-page interaction patterns, including navigation, clicks, scrolling, device information and website usability, where enabled and consented.Provider- and configuration-specific Analytics / legacyLegacy Google Analytics names such as `__utma`, `__utmb`, `__utmc`, `__utmz`, `__utmv` or `_gali`May appear only where an older analytics script or plugin remains active. These should not be treated as active unless confirmed by a current scan.Session to 2 years, depending on the technology Advertising / measurement`_gac_*` and related Google campaign measurementMay support campaign attribution or Google Ads measurement where Google Analytics and advertising functions are linked and the user has consented.Up to approximately 90 days Functional / embedded contentMaps, videos, booking, chat or other embedded third-party servicesProvide an optional embedded feature. The provider may set its own cookies after the feature is activated or consent is obtained.Provider-specific The cookie banner and settings panel are intended to display the current active inventory. Where this Policy and the live settings panel differ, the live settings panel should be treated as the current technical inventory and the discrepancy should be reported to us. 6## Analytics and measurement Where consent is given, MedicTranslate may use analytics services, including Google Analytics and Microsoft Clarity where enabled, to understand use of public website pages and improve performance, content, navigation and usability. Analytics data may include page views, approximate location, browser or device category, referral source, session duration, interactions and technical diagnostics. Medical documents, translated files and the content of customer uploads must not be intentionally sent to analytics services. We use available privacy-enhancing settings where appropriate, which may include IP masking, data minimisation, restricted retention, consent signals and disabling advertising personalisation unless separately authorised. Google and Microsoft may process information under their own terms and privacy documentation. Users may also use browser controls and provider-specific privacy or opt-out mechanisms where available. 7## Advertising and campaign measurement MedicTranslate does not permit behavioural advertising or cross-site profiling merely because a visitor accesses a medical-information page. However, campaign attribution or conversion-measurement technologies may be present where a user arrives through an advertising campaign or where Google Analytics and Google Ads functions are linked. Such technologies are treated as non-essential and require prior consent. We do not intentionally use uploaded medical documents, translated content, prescription details, health conditions or portal content to create advertising audiences. Where remarketing, personalised advertising or a new advertising provider is introduced, the cookie settings and this Policy must be updated before activation. 8## Medical documents and customer content Cookies do not read the contents of uploaded medical documents or translated files merely because those files are stored in the customer service environment. Medical documents and customer content are handled under the Privacy Policy, access controls and the applicable service terms, not through public-page analytics cookies. Analytics, advertising and social-media tags must not be intentionally embedded in secure file-upload, document-viewing or customer-portal pages unless a documented privacy and security review has approved them and any required consent has been obtained. 9## Third-party services Depending on the page and functionality, we may use approved third-party services for: - analytics and tag management; - spam and abuse prevention; - payment processing; - appointment booking; - maps, video or embedded content; - website hosting, security and performance; - customer communication and support. Third-party providers may receive technical information such as an IP address, browser details, device information, referring page and interaction data. Their own privacy and cookie terms may apply. We seek to load non-essential third-party services only after the relevant consent choice. 10## How to manage cookies You can manage non-essential technologies through the website’s cookie settings control. The available choices should include: - accepting all categories; - rejecting all non-essential categories; - selecting individual categories; - saving a choice without being required to accept non-essential technologies; and - withdrawing or changing consent later. You may also delete or block cookies through browser settings. Blocking essential technologies may prevent forms, account access, security controls or other core functions from working correctly. Browser privacy settings, tracking-protection tools or content blockers may override or restrict certain website functions. 11## Cookie preference records We may retain a record of the user’s consent choice, including the categories selected, the policy or consent version, date and time, and a pseudonymous browser or consent identifier. This record is used to demonstrate and respect the user’s choice and should not contain medical-document content. Consent should be requested again when the consent record expires, when a materially different technology or purpose is introduced, or when required by law. 12## International processing Cookie and technical data may be processed in countries where our approved providers operate. The country of processing may differ from the user’s location. Where applicable, we seek to use appropriate contractual, technical and organisational safeguards for international processing. The regional storage arrangements that apply to uploaded medical documents do not necessarily apply to public website analytics or consent-management data. 13## Retention Cookie duration varies by purpose and provider. Session technologies expire when the browser session ends, while persistent cookies remain until their stated expiry, deletion by the user or withdrawal of consent. Analytics and consent records are retained only for the period reasonably required for measurement, security, compliance and administration and are then deleted, aggregated or de-identified in accordance with provider configuration and our internal retention requirements. We periodically review cookie duration and remove technologies that are no longer required. 14## Do Not Track and browser signals Some browsers transmit “Do Not Track”, Global Privacy Control or similar signals. There is not one universally applied technical standard for all such signals. Where a signal is legally binding or can be reliably interpreted by our consent technology, we seek to respect it. Users should still use the cookie settings control to communicate their preferences directly. 15## Changes to this Policy We may update this Policy when technologies, providers, purposes, legal requirements or consent practices change. The current version will be published with its effective date and version number. Material changes may require renewed consent or additional notice. 16## Contact ### 株式会社ＭｅｄｉｃＴｒａｎｓｌａｔｅ — MedicTranslate Co., Ltd. **Email:** **Address:** 2F SMBC Kobe HQ Building (Hyogo Entrepreneurial Plaza) 56 Naniwamachi, Chuo-ku Kobe, Hyogo 650-0035 Japan **目次** 目次を表示＋ 当社は同意を重視した運用を行います。必須技術は必要な範囲で動作しますが、解析、広告その他必須ではない技術には事前同意が必要です。 1## 本ポリシーについて 本クッキーポリシーは、株式会社ＭｅｄｉｃＴｒａｎｓｌａｔｅ（以下「当社」）が、公開ウェブサイト、顧客向けフォームおよび関連オンラインサービスにおいてクッキーその他類似技術を使用する方法について説明するものです。 本ポリシーは、当社の[プライバシーポリシー](https://www.medictranslate.com/privacy-policy/)および[利用規約](https://www.medictranslate.com/medictranslate-terms-of-use/)と併せてお読みください。 2## クッキーおよび類似技術とは クッキーとは、ウェブサイトの閲覧時にブラウザまたは端末へ保存される小さなテキストファイルです。ブラウザの認識、設定保存、セッション維持、セキュリティ、利用状況の測定または機能提供に利用されます。 類似技術には、ローカルストレージ、セッションストレージ、ピクセル、SDK、タグ、スクリプト、端末識別子およびサーバー側イベント記録等が含まれます。 3## 技術の分類 当社は、クッキーその他技術を以下の目的別に分類します。 - **必須：**セキュリティ、同意管理、ネットワーク、フォーム、認証、セッションおよび基本機能に必要なもの。 - **機能：**任意設定の記憶または拡張機能の提供に利用するもの。 - **解析：**公開ページの利用状況、エラーおよび性能を把握するもの。 - **広告・測定：**キャンペーン流入、コンバージョン測定または広告関連機能を支援するもの。 一つの技術が複数目的を持つ場合、よりプライバシーへの影響が大きい目的に従って分類します。 4## 同意および法的根拠 利用者が要求したサービスの提供またはセキュリティ維持に厳密に必要な必須技術は、同意なく動作する場合があります。 機能、解析、広告その他必須ではない技術は、当社のクッキー設定を通じて必要な同意を取得した後にのみ有効化します。 必須ではない技術について、利用者は承諾と同程度に容易な方法で拒否できるものとします。同意を拒否または撤回しても公開ウェブサイトの基本閲覧は妨げられませんが、一部任意機能が利用できない場合があります。 **当社の運用基準**当社は、特定地域の利用者に限定せず、ウェブサイト全体で必須ではない技術に事前のオプトイン同意を適用します。 5## 現在使用するクッキーおよびサービス 現在使用される可能性がある技術は以下のとおりです。正確な名称、期間および動作は、ブラウザ、端末、ページ、同意選択およびサービス提供者の設定により異なる場合があります。 分類提供者・技術目的標準的な期間 必須クッキー設定記録利用者の同意選択を保存し、同じ確認画面の反復表示を防ぎます。最大30日または設定された同意期間 必須Google reCAPTCHA / `_GRECAPTCHA`フォームやサービスを迷惑投稿、不正利用および自動送信から保護します。Googleの設定に応じて最大約179日 必須WordPress、セキュリティ、フォームおよびセッション技術ウェブサイト管理、セキュリティ、セッション、フォームおよび認証機能を支援します。セッションまたは設定期間 解析Google Analytics 4 / `_ga`, `_ga_*`, `_gid`, `_gat*`公開ページの利用、セッション、流入元、端末分類および性能を測定します。約1分から2年 解析Microsoft Clarity有効化され、かつ同意が得られた場合に、公開ページのナビゲーション、クリック、スクロール、端末情報その他の利用状況を把握し、ウェブサイトの使いやすさを改善するために利用します。提供者および設定により異なります 解析・旧式`__utma`, `__utmb`, `__utmc`, `__utmz`, `__utmv`, `_gali` 等旧式の解析スクリプトまたはプラグインが残っている場合にのみ表示される可能性があります。最新スキャンで確認されない限り、現行利用とは扱いません。セッションから2年 広告・測定`_gac_*` およびGoogleキャンペーン測定Google Analyticsと広告機能が連携され、利用者が同意した場合に流入またはコンバージョン測定を支援します。最大約90日 機能・埋込み地図、動画、予約、チャットその他第三者機能任意の埋込み機能を提供します。機能の起動または同意後に第三者が独自クッキーを設定する場合があります。提供者により異なります クッキーバナーおよび設定画面には、現在有効な技術一覧を表示することを意図しています。本ポリシーと設定画面に相違がある場合、設定画面を現在の技術一覧として扱い、相違について当社へご連絡ください。 6## 解析および測定 同意が得られた場合、当社はGoogle Analyticsおよび、設定上有効な場合にはMicrosoft Clarity等の解析サービスを利用し、公開ページの利用状況を把握して、性能、コンテンツ、ナビゲーションおよび使いやすさの改善に役立てる場合があります。 解析情報には、ページ閲覧、おおよその地域、ブラウザ・端末分類、参照元、セッション時間、操作および技術診断が含まれる場合があります。医療文書、翻訳ファイルおよび顧客アップロード内容を解析サービスへ意図的に送信しません。 IPマスキング、データ最小化、保存期間制限、同意シグナルおよび広告パーソナライズ制限等、利用可能なプライバシー保護設定を適用するよう努めます。 GoogleおよびMicrosoftは、それぞれの利用規約およびプライバシー文書に基づき情報を処理する場合があります。利用者は、ブラウザ設定または提供者が用意するプライバシー・オプトアウト機能を利用できる場合があります。 7## 広告およびキャンペーン測定 当社は、利用者が医療情報ページへアクセスしたことのみを理由として、行動広告またはクロスサイトプロファイリングを行いません。 ただし、広告キャンペーンから訪問した場合またはGoogle AnalyticsとGoogle Adsの測定機能が連携されている場合、流入・コンバージョン測定技術が存在することがあります。これらは必須ではない技術として、事前同意を必要とします。 アップロードされた医療文書、翻訳内容、処方情報、健康状態または顧客ポータル内容を広告オーディエンス作成に意図的に利用しません。 8## 医療文書および顧客コンテンツ クッキーは、顧客サービス環境に保存された医療文書または翻訳ファイルの内容を、保存されているという理由だけで読み取るものではありません。 医療文書および顧客コンテンツは、公開ページの解析クッキーではなく、プライバシーポリシー、アクセス制御およびサービス条件に従い取り扱います。 安全なアップロード、文書閲覧または顧客ポータルのページには、文書化された審査および必要な同意がない限り、解析、広告またはソーシャルメディアタグを意図的に設置しません。 9## 第三者サービス ページおよび機能に応じて、当社は、解析・タグ管理、迷惑投稿防止、決済、予約、地図・動画、ホスティング、セキュリティ、性能および顧客サポートのために承認された第三者サービスを利用する場合があります。 第三者は、IPアドレス、ブラウザ、端末、参照元ページおよび操作情報等を受領する場合があり、第三者独自のプライバシー・クッキー条件が適用されます。 10## クッキーの管理方法 利用者は、ウェブサイトのクッキー設定により、以下を行うことができます。 - 全ての分類を承諾すること - 必須以外を全て拒否すること - 分類ごとに選択すること - 必須ではない技術に同意せず設定を保存すること - 後から同意を変更または撤回すること ブラウザ設定からクッキーを削除または拒否することもできます。必須技術をブロックした場合、フォーム、アカウント、セキュリティその他基本機能が正常に動作しない場合があります。 11## 同意記録 当社は、選択された分類、同意またはポリシーの版、日時および仮名化されたブラウザ・同意識別子を含む同意記録を保存する場合があります。 この記録は、利用者の選択を証明し尊重するために利用し、医療文書の内容を含みません。 12## 国際的な処理 クッキーおよび技術情報は、承認されたサービス提供者が事業を行う国で処理される場合があります。 適用される場合、国際処理に対して適切な契約上、技術上および組織上の保護措置を利用するよう努めます。 アップロードされた医療文書に適用される地域別保存の仕組みは、公開ウェブサイトの解析または同意管理データに必ずしも適用されません。 13## 保存期間 クッキーの期間は目的および提供者により異なります。セッション技術はブラウザセッション終了時に失効し、永続クッキーは設定された期限、利用者による削除または同意撤回まで残ります。 解析および同意記録は、測定、セキュリティ、法令遵守および管理に合理的に必要な期間に限り保存し、その後削除、集計または匿名化します。 14## Do Not Track等のシグナル 一部ブラウザは、Do Not Track、Global Privacy Controlその他類似シグナルを送信します。これら全てに共通する単一の技術標準はありません。 法的拘束力がある場合、または当社の同意管理技術で確実に解釈できる場合、当社はそのシグナルを尊重するよう努めます。利用者はクッキー設定から直接希望を指定してください。 15## 本ポリシーの変更 技術、サービス提供者、利用目的、法的要件または同意運用が変更された場合、本ポリシーを更新することがあります。 最新版は施行日およびバージョン番号とともに掲載し、重大な変更については再同意または追加通知を行う場合があります。 16## お問い合わせ ### 株式会社ＭｅｄｉｃＴｒａｎｓｌａｔｅ **Eメール：** **所在地：** 〒650-0035 兵庫県神戸市中央区浪花町56 起業プラザひょうご内 --- ### [Japanese-family-register](https://www.medictranslate.com/japanese-family-register-koseki-retrieval-translation/) **Published:** August 14, 2026 **Author:** @dmin@li **Content:** MedicTranslate Partner · Osaka# Japanese Family Register (Koseki) Retrieval & Translation If you have Japanese ancestry, Japan's family-register system may contain official records that document your family line. Yuzo Ochiai of EAI helps clients overseas identify, retrieve and translate eligible koseki records in Japan without needing to travel there themselves. Based in Osaka 50 years' translation and interpreting experience Written quotation before work begins Member, Association of Professional Genealogists Taking new enquiries now [ Start a koseki enquiry ](mailto:inquiry-eai@e-a-i.net?subject=Koseki%20enquiry%20via%20MedicTranslate) [ See how Yuzo helps ](#how-it-works) ![Portrait of Yuzo Ochiai](https://www.medictranslate.com/wp-content/uploads/2026/08/Yuzo2.jpg) Yuzo Ochiai, EAI. Japanese-English translator and interpreter based in Ibaraki City, Osaka. ## What is a koseki? Japan's family-register system records legally recognised family relationships and major civil-status events. A koseki (戸籍) is Japan's official family register. It can record births, marriages, divorces, adoptions, parent-child relationships and deaths, making it one of the most important official sources for documenting a Japanese family line. Family research can involve several linked registers. A current register may point to an earlier register, and older closed or pre-reform registers may reveal earlier generations or branches of the family. Followed back through the chain, koseki research commonly reaches four to six generations, into the 1870s and 1880s when the modern system began. The records are held by more than 1,500 municipal offices across Japan, each responsible only for families registered in its own area, and are issued in Japanese. Two pieces of information unlock everything: the honseki (本籍, the family's registered domicile) and the correct kanji for the family surname. For someone overseas, finding these, proving the family relationship and managing the application is the difficult part. This is where Yuzo helps. ![A Japanese family register (koseki tōhon) document](https://www.medictranslate.com/wp-content/uploads/2026/08/Japanese-Family-Register-Koseki_2-scaled.jpeg) A Japanese family register (koseki tōhon) ### The main terms to know 本籍 · Honseki The family's registered domicile, the address that determines which municipal office holds the records. One of the two keys to any retrieval, together with the surname kanji. 戸籍謄本 · Koseki tōhon A full certified copy of the entries contained in a family register. 除籍謄本 · Joseki tōhon A copy of a register that has been closed after all members were removed from that register. 改製原戸籍 · Kaisei genkoseki An earlier form of a family register retained following revisions to the family-registration system. ## Who needs a koseki? Most enquiries come from people of Japanese descent living overseas, or from families who need official evidence of a Japanese family relationship. **Not sure whether a koseki is the document you need?** If another organisation has requested specific evidence, send Yuzo the exact wording of that request so he can assess it. ## Why request your koseki now, not later These records will not wait indefinitely. Three practical reasons families choose not to put this off. ### Retention limits are real Closed registers are kept for 150 years, and the earliest Meiji-era registers are already approaching the end of their statutory retention. Yuzo describes his own mission as retrieving koseki that are being destroyed year after year, once a register is disposed of, that part of the record is gone. ### Paper records can be lost Some registers have already been destroyed by war, fire, earthquake and flood over the past century. Retrieving certified copies now places your family's record safely in your own hands. ### Rules and systems change Access rules, formats and the family-register system itself continue to evolve. Records that are retrievable under today's procedures may be harder to obtain under tomorrow's. Interest in koseki research has also surged, some well-known overseas programs have paused new requests under the demand. Yuzo works with clients directly from Osaka and is taking new enquiries now. Getting started## You do not need to know everything before you enquire Koseki research often starts with incomplete family information. Send Yuzo whatever you already know and he can assess the most practical starting point. Old family documents can be especially useful because Japanese names, former addresses, municipalities and registered domiciles may help identify where relevant records are held. Not sure whether you have enough information? Start with what you have. ### Helpful information may include - Your ancestor's Japanese name, if known - Approximate year or date of birth - Known town, city or prefecture in Japan - Your relationship to the person - Old passports or immigration documents - Family letters, photographs or certificates - Japanese addresses or handwritten notes ## How Yuzo helps Yuzo handles the process from Japan while you remain overseas: assessing what you know, identifying the likely municipal office, preparing the necessary authorisation where required, retrieving eligible records and translating the documents according to the agreed scope. 1. 01 **Tell Yuzo what you know** Send the names, family information and documents you already have. 2. 02 **Receive a quotation** Yuzo assesses the likely retrieval path and provides a written quotation before work begins. 3. 03 **Sign a Power of Attorney** Where a Power of Attorney is required, Yuzo prepares the form for you to sign so he can act on your behalf with the relevant municipal office. 4. 04 **Retrieval in Japan** Yuzo requests the eligible family-register records from the relevant municipality or municipalities in Japan. 5. 05 **Translation and delivery** Retrieved records are translated and delivered according to the agreed scope and quotation. ## What you receive The exact deliverables are confirmed in Yuzo's quotation and depend on the records available and the scope of the work. 01 ### Japanese family-register records Copies obtained from the relevant municipal authority as part of the agreed retrieval work. 02 ### English translation English translation of the retrieved Japanese records prepared by EAI according to the agreed scope, with explanatory notes where the old formats, era dates and place names need context to be understood. [See a sample koseki translation (PDF)](http://www.e-a-i.net/sample%20koseki/Sample%20Koseki%20Translation%20P.%203.pdf). 03 ### Agreed delivery Digital and/or physical delivery can be confirmed as part of the quotation and engagement. If you intend to submit a koseki or its translation to a government agency, court, consulate, immigration authority or other organisation, confirm that organisation's current document, translation and certification requirements before submission. ## Pricing Yuzo agrees the scope and provides a written quotation before commencing work. ### Koseki retrieval Quoted Depends on the records, municipalities and retrieval work involved. ### Koseki translation ¥30 per character Translation pricing shown for koseki-related documents. ### Power of Attorney / administration Quoted Quoted according to the authorisation and administrative work required. ### Finding & escorting to your living relatives in Japan Quoted Depends on the time and work involved. The total quotation may vary depending on the number and location of records, the complexity of the family line and the work required to establish the retrieval path. ## About Yuzo Ochiai Yuzo Ochiai has worked as a translator and interpreter for fifty years. A native Japanese speaker, he lived in the United States from 1969 to 1976 and holds a Bachelor of Arts in Music from the California Institute of the Arts (1976). On returning to Japan he founded EAI, the English & Art Institute, in Ibaraki City, Osaka, between Osaka and Kyoto. Alongside teaching, he has worked ever since as an interpreter and translator for firms and private clients, with a particular focus on genealogy and family-record work for clients overseas. Yuzo handles enquiries personally, agrees the scope and quotation before starting, and remains the client's direct point of contact throughout the work. - Based in Ibaraki City, Osaka, Japan - Languages Japanese (native), English (US-educated) - Experience 50 years in translation and interpreting - Education California Institute of the Arts, BA in Music (1976) - Company EAI, English & Art Institute, Osaka (est. 1977) - Professional Listed member, Association of Professional Genealogists (APG) - Pricing Written quotation before any work begins ## Specialists on both sides of the Pacific Koseki research often needs work in two places at once, records and offices in Japan, and family history context overseas. MedicTranslate partners with a specialist on each side. ![Linda Harms Okazaki](https://familytreewebinars.com/_next/image?url=https%3A%2F%2Fres.cloudinary.com%2Fdhseicqgb%2Fimage%2Fupload%2Fv1773582813%2Fspeakers%2Fd5f43b97-9e2e-49ae-9c2a-493a5746f905%2Fphoto%2FLindaOkazaki-2022-400x400-1.jpg&w=640&q=75)In the United States · California ### Linda Harms Okazaki · Linda's Orchard Professional genealogist specialising in Japanese American heritage. Past president of the California Genealogical Society, consultant to Densho and Ancestry's ProGenealogists, and columnist on finding Nikkei roots. Linda helps US-based families build the research picture around the records Yuzo retrieves. [APG profile](https://www.apgen.org/users/linda-harms-okazaki) ![Yuzo Ochiai](https://www.medictranslate.com/wp-content/uploads/2026/08/Yuzo2.jpg)In Japan · Osaka ### Yuzo Ochiai · EAI Retrieves the registers from municipal offices, delivers English translations with explanatory notes that make the old records easier to grasp, and searches for living relatives when requested. He once took a client from the USA to Okinawa to meet ten relatives across both his paternal and maternal sides, twenty people in all. Listed member of the Association of Professional Genealogists. [APG profile](https://www.apgen.org/users/yuzo-ochiai) ## Trusted by families tracing their roots Yuzo has published client stories on the EAI website spanning more than a decade of genealogy and family-reunion work. A few highlights, in brief. ![Genealogy research materials and records](https://www.medictranslate.com/wp-content/uploads/2026/08/geology.jpg)### Genealogy specialists Linda Harms Okazaki, past president of the California Genealogical Society, consultant to Densho and Ancestry's ProGenealogists, and columnist on Nikkei family roots, has worked with Yuzo since 2017 and praises his accuracy in genealogy translation, noting he keeps interpretation clearly separate from the document's contents. ![A family reunion in Japan](https://www.medictranslate.com/wp-content/uploads/2026/08/Family-union.jpg)### Family reunions In 2024 Yuzo coordinated an Osaka reunion for the McCoy family, bridging correspondence for months in advance with relatives one member had not seen in 55 years, and interpreting on the day. ![Yuzo with the London family visiting their ancestral hometown in Shizuoka](https://www.medictranslate.com/wp-content/uploads/2026/08/Ancestral-hometown-visits.jpg)### Ancestral hometown visits Families from the US, Australia, Germany, and Peru describe Yuzo locating relatives from fragmentary addresses, accompanying them to ancestral hometowns, and easing first meetings across the language gap. ![Jon Arakaki reconnecting with family in Hawaii](https://www.medictranslate.com/wp-content/uploads/2026/08/Jon-Arakaki-upper.jpg)### Reconnecting with ancestors in Hawaii Jon Arakaki, 60, from North Plains, Oregon, travelled to Hawaii to meet relatives and discover family connections. Yuzo coordinated the genealogy research and accompanied him through his maternal grandmother's city, Itoman. Working through fragmentary family information and old documents, they located living relatives and eased the first meetings across the language gap. Full client stories are published on the [EAI website](http://www.e-a-i.net/index-english.html#client). ## Frequently asked questions ## An independent MedicTranslate partner Koseki retrieval and translation services described on this page are provided directly by EAI / Yuzo Ochiai. Genealogy research services in the United States are provided directly by Linda Harms Okazaki (Linda's Orchard). Each partner determines the scope, quotation and delivery arrangements for their own services. MedicTranslate may assist with introduction or coordination where a customer also requires MedicTranslate services. [ About MedicTranslate ](https://www.medictranslate.com/) Start your enquiry ## Ready to investigate your family's Japanese records? Send Yuzo the information you already have. He can review the enquiry, identify the likely next step and provide a quotation before work begins. [ Start a koseki enquiry ](mailto:inquiry-eai@e-a-i.net?subject=Koseki%20enquiry%20via%20MedicTranslate) The records that can ultimately be obtained depend on the family, municipality, surviving records, the information available and the applicable requirements for the request. No particular historical record or outcome can be guaranteed. ### Contact Yuzo - **Email:** [ inquiry-eai@e-a-i.net ](mailto:inquiry-eai@e-a-i.net) - **Mobile:** [ +81-90-3973-1232 ](tel:+819039731232) - **Location:** Ibaraki City, Osaka, Japan - **Website:** [ EAI English website ](http://www.e-a-i.net/index-english.html) - **日本語:** [ EAI 日本語サイト ](http://www.e-a-i.net/index.html) ![WhatsApp QR code for Yuzo Ochiai]() [ Start a koseki enquiry ](mailto:inquiry-eai@e-a-i.net?subject=Koseki%20enquiry%20via%20MedicTranslate) --- ### [Book Your Doctor’s Appointment With MedicTranslate – Fast & Easy!](https://www.medictranslate.com/doctor/) **Published:** November 21, 2024 **Author:** ginipighost@gmail.com **Content:** # Doctors Appointment - Doctors Appointment ## Book Your Doctor’s Appointment with Ease At MedicTranslate, we make it simple and stress-free for international patients to book appointments with foreign-friendly healthcare providers across Japan. Whether you need a general check-up, specialist care, or emergency assistance, we connect you with experienced doctors who understand your needs as an international visitor. We Simply connect you with our wide group of doctors and specialists across Japan and make the process of booking easy and stress free. Booking Steps ## Steps to Book an Appointment on MedicTranslate Choose the city in Japan where you need medical assistance. Browse or search for doctors by their area of expertise (e.g., General Physician, Gynecologist, Pediatrician). Filter doctors or clinics by the language you are comfortable speaking. Select an available time slot and confirm your appointment with the chosen doctor. Pay the consultation fee securely through our portal using available payment methods. ### Important Notes **Additional Costs:** Beyond the consultation fee, any procedures or treatments performed by the doctor may incur additional charges. **Payment Options for Procedures:** You can pay these costs directly at the doctor’s office. Alternatively, use our portal to process payments for added convenience (service fees may apply). MedicTranslate is committed to making your healthcare journey smooth and transparent. For any questions, contact our support team through the live chat feature. Our Values ## Available Appointments Access foreign-friendly GPs for general care. Book easily and get live translation support for clear communication during your visit. Book a foreign-friendly doctor for emergency contraception advice. Get translation support for full understanding of options and care. Connect with trusted foreign-friendly dentists for any dental care needs. Book now and get translation assistance for a smooth experience. Book with foreign-friendly specialists for specific conditions like heart or skin issues, with translation support for full understanding of your care. Book gynecologists and women’s health specialists who understand international needs, with translation services for effective communication. Find trusted pediatricians for your child’s health needs. Book easily and get translation services for clear communication with doctors. Connect with foreign-friendly doctors for allergy testing or treatment. Book now and ensure clear communication with translation support. Book foreign-friendly optometrists for eye exams or vision issues. Get translation support for understanding diagnoses and treatments. 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