How to Handle Lost or Expired Medications While Traveling in Japan

Losing or running out of essential medications can be a stressful experience, especially in a foreign country with unique regulations around healthcare and prescriptions. Here’s a guide to managing this situation in Japan, and how MedicTranslate can help make the process easier.

1. Locate the Nearest Pharmacy (“Kusuriya”) or Hospital

Japan has pharmacies (kusuriya) in nearly every neighborhood, as well as hospitals and clinics with various specializations. Pharmacies handle over-the-counter medications, while hospitals and larger clinics can help with prescriptions.

Tip: Major pharmacies in urban areas often have English-speaking staff, but smaller or rural ones may not. Having translated prescriptions or medical documentation can smooth out communication with pharmacists, helping you get what you need faster.

2. Bring Translated Copies of Your Prescriptions

If you need to refill a prescription, a Japanese healthcare provider will typically require a translated copy of your original prescription. MedicTranslate provides AI-powered translations of medical documents, ensuring that your prescriptions are clear and accessible to local healthcare professionals.

Tip: Store your translated documents digitally with MedicTranslate so you can access them on your phone if needed. This also helps if you need to visit multiple pharmacies to locate specific medications.

3. Know What to Do if Your Medication is Restricted in Japan

Certain medications, such as some painkillers, ADHD medications, or anti-anxiety drugs, may be restricted in Japan. If you’re unable to replace these while in Japan, contact a Japanese healthcare provider to discuss possible alternatives.

Tip: In cases where alternatives are required, MedicTranslate can help by translating medical recommendations from your home country doctor, giving Japanese providers the context they need to recommend suitable replacements.

4. Consider Travel Health Insurance with Prescription Coverage

If you’re traveling with essential medications, having travel health insurance with prescription coverage can be a lifesaver. This can help with both the costs of visiting a doctor and the costs of replacing lost medication.

Tip: Carry the policy information and a list of nearby medical facilities covered by your insurance. Having MedicTranslate’s support with medical translations may also help simplify the claim process in Japan.

5. Seek Assistance from MedicTranslate for Ongoing Support

MedicTranslate is designed to support travelers with their medical needs, from translating prescriptions to helping with customs forms and storage of medical records. If you find yourself needing assistance with a prescription replacement, MedicTranslate can make the process more manageable and less stressful.


With MedicTranslate, travelers can manage medication replacements more easily in Japan. By translating your documents and storing them securely, MedicTranslate provides peace of mind and a solution to unexpected travel hiccups. Contact us to learn more!

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