Medical Appointments in Osaka, Kyoto and Tokyo: Getting Seen on a Multi-City Trip
Most visitors follow the same route: Tokyo, then Kyoto, then Osaka, or the reverse. Getting medical appointments in Osaka, Kyoto and Tokyo works in a similar way in each city, but the help lines, search tools and interpreting options differ. This guide shows what to do wherever you are on the route, and how to keep your care joined up as you move.
Quick answer
Call 119 for emergencies. For “should I go now?” advice, Tokyo, Osaka and Kyoto all run the #7119 line around the clock (in Japanese). For everything else, start at a clinic: search JNTO’s medical-institution guide by city, language and department, call ahead, and bring your passport, insurance details, medicine list and cash. Large hospitals charge at least ¥7,000 extra without a referral letter. Keep every receipt and record for your insurer and your next doctor.
Need a clinic booked on your route? We can arrange an appointment and an interpreter, in person in Osaka, Kyoto, Tokyo and beyond, or remotely anywhere in Japan.
Arrange healthcare supportOn this page
First, decide how urgent it is

Call 119
Ambulance or fire. The dispatcher asks for the address first. Many fire departments, including Tokyo’s and Kyoto City’s, can add a phone interpreter; say your language clearly.
Call #7119
Nurses advise whether to go to hospital now, and where. Available 24 hours in Tokyo, Osaka Prefecture and Kyoto Prefecture, in Japanese.
Book a clinic
Colds, minor injuries, infections, repeat prescriptions and check-ups. Clinics are usually quicker and cheaper than hospitals.
If #7119 does not connect from your phone, use the alternate numbers: Tokyo 03-3212-2323, Osaka 06-6582-7119, Kyoto 0570-00-7119. None of the three official pages says the line works in English, so ask a Japanese speaker to call if you can. Read our guide to calling 119 in Japan for the emergency steps.
Finding medical appointments in Osaka, Kyoto and Tokyo
Two national tools work in all three cities:
- JNTO’s medical-institution guide searches by prefecture, language, department, accepted cards and emergency availability, in English, Chinese and Korean.
- MHLW’s list of hospitals that accept foreign patients was republished on 30 June 2026, with Tokyo and Osaka revised in August and Kyoto in September 2026.

| City | Where to look or call | Notes |
|---|---|---|
| Tokyo | Himawari medical information line 03-5285-8181 | 9:00–20:00 every day, in English, Chinese, Korean, Thai and Spanish. Helps you find a hospital or clinic; calls are charged. |
| Kyoto | Kyoto City tourism medical page; Kyoto International Community House 075-752-3511 | The tourism page lists hospitals and clinics used to seeing visitors. Kyoto City’s free interpreter dispatch is outpatient-only and mainly for residents. |
| Osaka | Osaka Prefecture foreign-patient page; Osaka Foreign Residents Information Center 06-6941-2297 | The prefecture lists hospitals by area and advises contacting a hospital before you go. The information centre runs on weekdays and is set up for residents. |
The JNTO Japan Visitor Hotline (050-3816-2787, 24 hours) can also help you find care, but as a rule it does not book appointments or interpret your consultation. For more detail on Tokyo, see our guide to hospitals in Tokyo for international patients.
Booking and what to bring
- Call before you goJNTO advises confirming hours and language support first. Many clinics take walk-ins in the morning only, and some close one weekday afternoon.
- Check paymentJNTO notes that credit cards are generally accepted only at major hospitals; many clinics are cash-only.
- Bring the basicsPassport, insurance details, a list of your medicines and allergies, and cash.
- Keep everythingReceipts, any medical certificate and test results, for your insurer and your next doctor.
Our guides to booking a doctor appointment in Japan and what to bring go into more detail.
What medical appointments in Osaka, Kyoto and Tokyo cost
Visitors without Japanese public health insurance are treated as self-pay. JNTO warns that without travel insurance you may be charged the full amount. In addition, MHLW has noted that hospitals may set their own prices for visitors, and some charge more than the insured rate.
Start at a clinic. Since October 2022, large hospitals (university and regional support hospitals with 200 or more beds) charge at least ¥7,000 extra for a first visit without a referral letter (¥5,000 for dental). Emergencies are exempt. The 2026 fee revision left this unchanged.
For more on costs, read medical costs for uninsured visitors and referral letters and the hospital fee.
Keeping care joined up as you move between cities
A problem that starts in Tokyo may need a follow-up in Kyoto or Osaka, so treat your medical appointments in Osaka, Kyoto and Tokyo as one journey. Japan has no shared record that follows you between clinics, so you carry the continuity:
- Ask for a referral letter 紹介状 if the first doctor wants you seen again. It also avoids the large-hospital fee.
- Keep test results and the medicine notebook お薬手帳 the pharmacy gives you; show them at the next clinic. See our okusuri techo guide.
- Get prescriptions filled in the same city. Japanese pharmacies dispense against a Japanese doctor’s prescription, and overseas prescriptions are not honoured, so plan refills before you move on.
- Translate key documents for your insurer or doctor at home. Japanese receipts, certificates and results are in Japanese; see medical receipt translation.
How MedicTranslate helps with medical appointments in Osaka, Kyoto and Tokyo
MedicTranslate is based in Kobe. We arrange clinic appointments and interpreters, in person across Kansai and beyond, including Osaka, Kyoto and Tokyo, and by video or phone anywhere in Japan. You can also see our clinic list. We do not diagnose, give medical advice or guarantee a booking, but we can make the call, explain what to expect at the visit and translate the paperwork afterwards.
Get a clinic appointment arranged on your route
Tell us the city, dates, symptoms in brief and your language. We find a suitable clinic, book where possible and add an interpreter if you need one.
- In person across Kansai and beyond
- Remote interpreting Japan-wide
- Receipts and records translated for your insurer
Price confirmed before work begins · Reply within 1–3 business days · Not for emergencies: call 119. We do not give medical advice or guarantee bookings.
Frequently asked questions
How do I see a doctor in Kyoto as a tourist?
Start with a clinic. Search JNTO's medical-institution guide for Kyoto by language and department, or use the Kyoto City tourism medical page, then call ahead. For advice on urgency, call #7119 or 0570-00-7119, and in an emergency call 119.
Is #7119 available in Osaka, Kyoto and Tokyo?
Yes. Tokyo, Osaka Prefecture and Kyoto Prefecture all run #7119 around the clock, and Kyoto's line is open to anyone staying in the prefecture. The official pages do not say it is available in English.
Do I need a referral letter for a hospital in Japan?
Not always, but large hospitals charge at least 7,000 yen extra for a first visit without one, and emergencies are exempt. Starting at a clinic and getting a referral letter if needed avoids the fee.
Can I fill my overseas prescription in Osaka, Kyoto or Tokyo?
No. Japanese pharmacies prepare medicines based on a prescription from a doctor in Japan, and overseas prescriptions are not honoured. See a local doctor before you run out.
Do clinics in Japan accept credit cards?
Often not. JNTO notes that cards are generally accepted only at major hospitals and many clinics are cash-only. Carry enough cash and ask when you call.
Is there an English medical help line in Tokyo?
Yes. The Himawari line on 03-5285-8181 helps you find hospitals and clinics in English and four other languages, from 9:00 to 20:00 every day. It does not interpret your appointment.
Related guides
This article provides general information based on official sources reviewed on 19 October 2026. Phone lines, hours, languages, fees and hospital policies are set by each operator and can change. It is not medical advice. In an emergency, call 119.
MedicTranslate provides interpreting, translation and healthcare coordination. It is not a healthcare provider, does not diagnose or give medical advice, and does not guarantee appointments, insurance cover or any outcome.
- JNTO: Guide for when you are feeling ill, medical-institution search and Visitor Hotline (English)
- MHLW: Hospitals accepting foreign patients, by prefecture (Japanese)
- Fire and Disaster Management Agency: #7119 areas, July 2026 (Japanese, PDF)
- Tokyo Fire Department: #7119 emergency advice centre (Japanese)
- Kyoto Prefecture: #7119 (Japanese)
- Osaka: Emergency advice centre #7119 (Japanese)
- Tokyo Metropolitan Government: Himawari medical information service (English)
- Kyoto City Tourism Association: Hospitals and clinics for visitors (English)
- Osaka Prefecture: Medical care for foreign patients (Japanese)
- MHLW: Large-hospital fee without a referral letter (Japanese, PDF)
- MHLW: Review panel material on fees for foreign visitors, 2019 (Japanese, PDF)
- Immigration Services Agency: Living and working guidebook, medical chapter (PDF)
- U.S. Embassy and Consulates in Japan: Medical assistance (prescriptions)